 
  The Puppy Training Podcast
Amy Jensen is a professional puppy trainer, service dog trainer and creator of BAXTER & Bella, the Online Puppy School. She spends her free time training dogs to be calm, well-mannered household members as well as service & therapy dogs. After receiving many requests to train dogs for people, Amy decided to roll out a comprehensive how-to online training program to help you train your own dog. On this podcast, she shares training tips aimed at helping you be successful on your own puppy training journey. #baxterandbellapuppytraining #theonlinepuppyschool
The Puppy Training Podcast
Episode #251 Cooperative Care — Training for Grooming, Vet Visits, and Touch
What if your dog willingly offered their paw for a nail trim or stayed calm during a vet exam? It’s possible — with Cooperative Care Training.
In this episode, Amy explains how to use fear-free handling, desensitization, and consent cues to help your dog feel calm and confident during grooming, ear cleaning, nail trims, and vet visits. You’ll learn how to turn stressful routines into trust-building moments that strengthen your bond.
By the end, you’ll know how to give your dog choice, control, and comfort — and set the stage for a lifetime of stress-free care.
🧠 Key Takeaways:
- Cooperative care means your dog chooses to participate in grooming and medical handling.
- Use desensitization and counterconditioning to make scary things (like clippers or brushes) positive.
- Teach a consent cue, such as a chin rest, to give your dog a voice in care sessions.
- Keep training sessions short, calm, and reward-based.
- Partner with your vet or groomer for fear-free experiences your dog can trust.
✂️ Practical Tips Covered:
- How to introduce nail clippers, brushes, and ear solution gradually
- Using treats to pair touch with positive experiences
- When to pause or stop — honoring your dog’s “no, thank you” cues
- Setting your dog up for success before vet visits
- Why cooperative care builds resilience, confidence, and trust
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If you have a dog who's nervous about nail trims or grooming or vet visits, today's episode is for you. Welcome to the puppy training podcast. I'm Amy Jensen, founder of Baxter and Fella, the online puppy school. Here we are all about helping you create the best possible experience raising a puppy. From training tips to practical tricks, all aimed at fostering a happy, well-behaved dog who truly feels like part of the family. So if you are ready to enjoy the journey and strengthen the bond with your dog, let's get started. Welcome back to the Puppy Training Podcast. This is where I help you guys raise well-behaved, confident, happy dogs right from the start. So I'm Amy Jensen, and today we are talking about one of my favorite topics, cooperative care. This is all about helping your dog choose to participate in grooming, vet visits, and even medical handling without fear or force. Yes, that is right. Imagine your dog volunteering for nail trims. I know some of you are saying, yeah, I don't think so. Or even ear cleaning or a vet exam. It's possible, and today we're going to talk all about it. So, first of all, what is cooperative care? Cooperative care is a style of training that teaches dogs to actively take part in their own grooming and healthcare. We give them a voice, right? So instead of restraining them or forcing them through something scary, we build trust and give them a voice, a way to say, I'm ready, or hey, I need a little break. It's based on what we call fear-free handling, an approach used by veterinarians and professional groomers that minimizes stress and helps dogs feel safe. As a trainer, I love this method. So when we apply this at home, it can transform daily care from a wrestling match, some of you know what I'm talking about, into a calm, cooperative partnership where, yeah, your dog might even volunteer for a nail trim. So why does this matter? Let's think about what most dogs experience. Their nails get clipped while they're squirming, right? They're nervous, they're trying to pull their paw away, or they're held really tightly while we put some ear cleaner down their ear canal, or they're lifted onto a vet table and they're poked without warning. From the dog's point of view, this can feel confusing, scary, and definitely out of their control. Over time, these negative experiences start to add up. And you get a dog who starts to hide when they see the nail clippers, or they tremble as soon as that ear cleaner comes out, or they run, right? They play catch me if you can. Um, or maybe they're really nervous to go to the vet. You see them shaking and trembling at the vet's office door. So by taking a cooperative care approach, we change the story. We help the dog understand look, we're trying to help you. Here's what's coming. I want you to feel safe, and even allow them to participate willingly. And when dogs feel safe, they tend to learn faster, they recover more quickly, and it builds a deeper trust with us. All good things. Now let's talk desensitization and counterconditioning. Here's where training meets psychology. So desensitization means we expose our dog to the scary thing, let's say the nail clippers, gradually and calmly, and we start with steps they can handle. Maybe at first we just show the clippers and we feed them a food reward. Then we touch the paw gently. Then we hold the clippers near the paw and we reward again. And we might need to do each of those things more, right? So maybe we just touch with the clippers, feed a food reward, and we do that five to ten times. Then maybe we touch their paw and we do that five to ten times. Then maybe we touch the clippers to the paw and we repeat that. So we might need to do this more times, depending on your dog. But bit by bit, we're teaching the dog this isn't scary, and good things happen when this object appears. Now, counterconditioning adds another layer. It's pairing those experiences with something positive, like the high value food rewards, gentle praise or play, whatever your dog loves, right? Whatever they view as a reward. Over time, your dog starts to think, oh yay, the nail clippers. That means it's food time. Or yay, the nail clippers, that means we get to play my favorite game after my nail gets clipped, right? Instead of, oh no, I'm trapped. One of the most powerful parts of cooperative care is teaching what we call a consent cue. This is a signal that your dog gives when they're ready for handling. For example, you can teach your dog to place their chin in your hand or on a towel as a yes, I'm ready cue. If they lift their head away, we stop. That's their no, thank you, I need a little break. This gives your dog control and builds trust that you're taking care of them and you're listening to what they are saying. When they realize you'll listen to their cues, they'll offer participation more willingly next time. It's really a beautiful shift from I'm forcing you to do this to, hey, we're doing this together. Let's take a look at some real life examples. Let's start with nail trims. Start by handling your dog's paws for just a second, reward and release. And then we're going to gradually build up to longer touches, holding a paw, touching the clippers to the nail, and then eventually trimming one nail at a time. Now you might want to just do one nail and go play their favorite game. And then maybe later in the day revisit it, do another nail, go play their favorite game. We want to end every session on a success, even if you only do one paw that day. What about ear cleaning? First, I would show my dog the ear solution bottle and feed them a food reward. And then I'd work on that, just so I don't get any negative body language just by producing the ear solution bottle. Then I would touch the outside of the ear, food reward, and I'd repeat that until my dog's comfortable with me touching the outside of their ear. Then I would lift the flap and food reward. Only once my dog is calm with each step will I move forward. Okay, how about brushing and grooming? Let your dog first sniff the brush. So anytime you pull out new equipment, let them sniff it, let them see it, let them check it out. Do one light stroke, pay them a food reward, and then take a little break. And maybe that break is a fun short recess with a toy. But we want to keep these sessions short, fun, and predictable. The goal isn't to rush through the job, it's to create calm, positive associations that will last your dog's lifetime. Next up, let's talk vet visits. You can also practice mock vet handling at home. This is where I would start because your dog's going to be much more comfortable with you touching them, but we want to get them used to being handled all over their body, and then when they go to the vet, that will be easier. So start by touching your dog's paws on a daily basis. Open their mouths, gently feel their sides or their ribs, lift a tail, all paired with food rewards and calm praise. If your vet uses fear-free methods, let them know your dog has a consent cue and what it looks like. Say, you know what? My dog has a chin rest. Here's what it looks like, here's how to use it. And if you can find a vet that uses these fear-free methods, it's awesome. You walk into the office, oftentimes they'll sit down on the floor, let your dog come up and say hi on their own terms. They don't just come right over to your dog and start touching them. They let the dog come to them. They often have some food rewards to share. Of course, they'll ask you if that's okay first. Um, but the vets who are aware of these fear-free methods, it really does make a big difference for dogs who are nervous to go to the vet. So, this teamwork between trainer, handler, and vet makes the experience better for everyone, especially our dogs. Cooperative care isn't just about making life easier, it's about empowering your dog and helping them feel safe. When dogs have a sense of choice and control, their confidence grows. You'll notice they start to approach care tasks more willingly. They'll stand calmly for grooming and they recover faster from stress. And for you, it means less struggle, more trust, and a happier, healthier dog. So next time you pick up the nail clippers, try slowing down. Add some food rewards and listen to your dog's cues. You might be surprised by how quickly they begin to volunteer for care once they realize you're listening. Remember, training isn't about control, it's about communication and cooperation. And cooperative care is one of the best ways to build that lifelong partnership that we all dream of with our dogs. If you like step-by-step guidance on desensitization, consent cues, and cooperative care, check out our four-week cooperative care course on Baxter and Bella, the online puppy school, where you can watch tutorials, get coaching from me and my team. Our four-week course starts in November. So get on to our site, log in, go to members only area, check out the courses page, and you'll see a link to register inside. Or if you're listening to this podcast later, it's no longer November, don't panic. All of our classes and courses on Baxter Umbella are recorded, and you can view them at any time. So anytime you want to see a class or course, just log in, go to the classes and courses page, click on it, and there's a recording available for you. All right, you guys. Thanks for being here today. I hope you have a great rest of your week. Happy training. Thanks for tuning in to the Puppy Training Podcast. I hope today's tips help you feel more confident and excited about raising your dog. Remember, with a little patience and consistency, you can create a loving bond and a well-behaved pup who's a joy to have in your family. If you found this episode helpful, be sure to subscribe, leave a review, and share it with fellow puppy parents. For more resources, visit Baxter and Bella online. Until next time, happy training.