The Predatar Podcast

From the Boiler Room to the Cloud: the Evolution of Managed Services

May 27, 2019 Alistair Mackenzie Season 1 Episode 3
The Predatar Podcast
From the Boiler Room to the Cloud: the Evolution of Managed Services
Chapters
The Predatar Podcast
From the Boiler Room to the Cloud: the Evolution of Managed Services
May 27, 2019 Season 1 Episode 3
Alistair Mackenzie

In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services.

As break-fix managed services suffer commoditisation, Steve makes the case for data-driven, customer focused service delivery to enable business transformation, not just outsourcing.

Using examples from his personal life, Steve encourages us to embark on continuous, life-long learning to "future-proof" ourselves, raise the bar and embrace, not run away from, automation and AI.

The episode ends with a sneak peek into the upcoming Predatar Lynx release, the service operating system for MSPs who want to rapidly scale their business.

Show Notes

In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services.

As break-fix managed services suffer commoditisation, Steve makes the case for data-driven, customer focused service delivery to enable business transformation, not just outsourcing.

Using examples from his personal life, Steve encourages us to embark on continuous, life-long learning to "future-proof" ourselves, raise the bar and embrace, not run away from, automation and AI.

The episode ends with a sneak peek into the upcoming Predatar Lynx release, the service operating system for MSPs who want to rapidly scale their business.