“It’s hard, it’s expensive and it takes a lot of time”
Alistair Mackenzie talks with Rob Anderson, CEO of Pinnacle Business Systems, based in Oklahoma, USA.
Rob’s story of constant business evolution is reminiscent of the struggles of the Joad family, the collective protagonist of the great Steinbeck novel, The Grapes of Wrath. In a reversal of the Okie migration after the Dust Bowl depression, Rob describes his journey from California to Oklahoma to build a business and transform it from successful IBM reseller to independent service provider. Having started on a three-year MSP evolution programme he is staying the course, because just like the book’s hero Tom Joad said, there can be no turning back.
With a strong background in accounting, Rob gives a different perspective on the changing landscape of the IT channel and what he feels is needed to be successful.
Capturing the spirit of the Oklahoma pioneers, the early farmers of the “Sooner State”, Rob understands the maxim “you reap what you sow”. Listen to the podcast to hear Rob tell a story of managing risk and taking tough decisions. Despite the toughness, Rob actively manages and nurtures the business culture. He realises a business is like a family working together to ride out the times of drought, and celebrate the bountiful harvests.
Patience is a virtue in the Sooner State.