Whitley Penn Talks: The Cost of Gaps in Healthcare Documentation

Whitley Penn Talks

Whitley Penn Talks
Whitley Penn Talks: The Cost of Gaps in Healthcare Documentation
May 21, 2026
Whitley Penn

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In this episode of Whitley Penn Talks, host Kendall Neukomm is joined by Jolee Patnaude, Revenue Cycle Management Advisory Director at Whitley Penn, and Casey Gage, Finance Specialist at Eunice Health Clinic. They explore the impact of documentation gaps on patient care and reimbursement, common audit findings, including undercoding, how AI and ambient listening tools are transforming clinical documentation, and more. Whether you're a healthcare provider, administrator, or finance leader, this episode offers actionable strategies to improve documentation gaps, operational performance, and your patients' experience.

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