In this two-part episode of SPOT radio, Charlie Webb CPPL speaks with Carol Barnum Ph.D. from the UX firm about the human connection piece for medical devices and medical device packaging to the clinician. Carole provides insight during this engaging conversation on how the UX Firm guides clients through comprehensive user research projects and single usability studies. UX Firm’s toolkit of usability services includes usability testing, human factors validation testing, and a wide variety of UX research tools to uncover user experience at every stage of development.
About: Carol Barnum
Carol Barnum brings her academic background and years of teaching and research to her work with clients to deliver the best research approaches that have proven to produce practical solutions. Carol’s many publications (6 books and more than 50 articles) have made a substantial contribution to the body of knowledge in the UX field. Her latest book Usability Testing Essentials: Ready, Set…Test! (2nd edition, 2021) is used by professionals and students around the world.
Carol has received top honors, awards, and recognition for her work in many ways. The Society for Technical Communication has awarded her the designation of Fellow and the distinction of the Rainey Award for Research and the Gould Award for Excellence in Teaching. IEEE Professional Communication Society has honored her with the 2013 Blicq Award for Distinction in Technical Communication Education. Also in 2013, Carol was named one of the Top 20 Women Professors in Georgia.
Phone: 404.881.8136 or 404.680.0329 (cell)