Self Service and Org Charts

Does any technology make sense if the organization surrounding it is misaligned? Let’s look at some examples of the right and wrong ways to align the technology organization with business results. 

SHOW: 687

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SHOW NOTES:

• On Organizational Structures and the Developer Experience (Redmonk)

GREAT SLIDES AND DEMOS DON’T ALWAYS WORK IN THE REAL WORLD

• Platforms vs. Services. 
• Centers of Excellence vs. Centralized Services vs. Distributed Services
• Who makes the initial investment? Incremental investments? Who owns maintenance? 
• Business Goals? Technical Goals? 

THINGS THAT WORK AND THINGS THAT OFTEN BREAK

• What problem is trying to be solved? Does the consumer understand how to measure value received? 
• How are things funded? How does expansion happen? How do changes happen?
• How are things measured? How well are measurements aligned?
• Self-Service vs. APIs vs SLA’d Services (fixed services vs. reusable services)
• Are platforms centralized vs. group-by-group? 
• Short-term goals vs. long-term goals?

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