{"version":"1.0.0","segments":[{"speaker":"Jordan","startTime":0.96,"endTime":4.17,"body":"In this episode of"},{"speaker":"Jordan","startTime":0.96,"endTime":4.17,"body":"Podcasting Q\u0026A, we are trying"},{"speaker":"Jordan","startTime":4.17,"endTime":7.26,"body":"out a new thing that we're"},{"speaker":"Jordan","startTime":4.17,"endTime":7.26,"body":"calling support mailbag, and"},{"speaker":"Jordan","startTime":7.26,"endTime":11.25,"body":"it's going to be the most asked"},{"speaker":"Jordan","startTime":7.26,"endTime":11.25,"body":"questions for the support team"},{"speaker":"Jordan","startTime":11.28,"endTime":13.89,"body":"of Buzzsprout, or maybe some"},{"speaker":"Jordan","startTime":11.28,"endTime":13.89,"body":"interesting questions that you"},{"speaker":"Jordan","startTime":13.89,"endTime":17.19,"body":"guys have gotten. So today's"},{"speaker":"Jordan","startTime":13.89,"endTime":17.19,"body":"episode, our topic is"},{"speaker":"Jordan","startTime":17.31,"endTime":18.15,"body":"directories."},{"speaker":"Jordan","startTime":23.34,"endTime":27.21,"body":"So joining me in today's episode"},{"speaker":"Jordan","startTime":23.34,"endTime":27.21,"body":"is Priscilla agilon. From the"},{"speaker":"Jordan","startTime":27.21,"endTime":31.53,"body":"support team. Welcome, guys."},{"speaker":"Jordan","startTime":27.21,"endTime":31.53,"body":"Hey, Jordan. Hi. And do you want"},{"speaker":"Jordan","startTime":31.53,"endTime":35.58,"body":"to let us know a little bit of"},{"speaker":"Jordan","startTime":31.53,"endTime":35.58,"body":"what you do in the support team"},{"speaker":"Jordan","startTime":35.61,"endTime":37.17,"body":"for Buzzsprout? Sure,"},{"speaker":"Priscilla","startTime":37.3,"endTime":40.54,"body":"I am the head of the"},{"speaker":"Priscilla","startTime":37.3,"endTime":40.54,"body":"support team. So I work with our"},{"speaker":"Priscilla","startTime":40.54,"endTime":44.14,"body":"small and dedicated support"},{"speaker":"Priscilla","startTime":40.54,"endTime":44.14,"body":"team, as I like to say, and we"},{"speaker":"Priscilla","startTime":44.14,"endTime":47.92,"body":"offer support and guidance to"},{"speaker":"Priscilla","startTime":44.14,"endTime":47.92,"body":"our podcasters. Basically, we"},{"speaker":"Priscilla","startTime":47.92,"endTime":50.86,"body":"come alongside, it's not like"},{"speaker":"Priscilla","startTime":47.92,"endTime":50.86,"body":"your typical support team, like"},{"speaker":"Priscilla","startTime":50.86,"endTime":54.91,"body":"you would think with Comcast or"},{"speaker":"Priscilla","startTime":50.86,"endTime":54.91,"body":"something. But we come alongside"},{"speaker":"Priscilla","startTime":54.91,"endTime":58.9,"body":"our podcasters. And we help them"},{"speaker":"Priscilla","startTime":54.91,"endTime":58.9,"body":"grow their podcast, and we help,"},{"speaker":"Priscilla","startTime":58.93,"endTime":61.81,"body":"you know, figure out bugs or"},{"speaker":"Priscilla","startTime":58.93,"endTime":61.81,"body":"issues that they're running into"},{"speaker":"Priscilla","startTime":61.81,"endTime":65.08,"body":"and give them recommendations"},{"speaker":"Priscilla","startTime":61.81,"endTime":65.08,"body":"and stuff. And then Gilon is on"},{"speaker":"Priscilla","startTime":65.08,"endTime":67.51,"body":"the team with me. But Gilon does"},{"speaker":"Priscilla","startTime":65.08,"endTime":67.51,"body":"more than just support."},{"speaker":"Gilon","startTime":67.71,"endTime":69.93,"body":"Yeah, I do a little bit"},{"speaker":"Gilon","startTime":67.71,"endTime":69.93,"body":"more than support, but"},{"speaker":"Gilon","startTime":69.96,"endTime":75.51,"body":"definitely partnering small"},{"speaker":"Gilon","startTime":69.96,"endTime":75.51,"body":"stuff. But I partner with"},{"speaker":"Gilon","startTime":75.54,"endTime":78.18,"body":"Priscilla and the support team."},{"speaker":"Gilon","startTime":75.54,"endTime":78.18,"body":"And like she said definitely"},{"speaker":"Gilon","startTime":78.39,"endTime":81.57,"body":"coming alongside and supporting"},{"speaker":"Gilon","startTime":78.39,"endTime":81.57,"body":"our awesome podcasters answering"},{"speaker":"Gilon","startTime":81.57,"endTime":84.93,"body":"any questions they have helping"},{"speaker":"Gilon","startTime":81.57,"endTime":84.93,"body":"them figure things out. And that"},{"speaker":"Gilon","startTime":84.93,"endTime":87.24,"body":"can be a really fun"},{"speaker":"Gilon","startTime":84.93,"endTime":87.24,"body":"collaboration as well."},{"speaker":"Jordan","startTime":87.3,"endTime":89.91,"body":"It really is great. And"},{"speaker":"Jordan","startTime":87.3,"endTime":89.91,"body":"that's the thing that is so"},{"speaker":"Jordan","startTime":89.94,"endTime":94.29,"body":"stellar about you guys is that"},{"speaker":"Jordan","startTime":89.94,"endTime":94.29,"body":"you're like the guiding hands"},{"speaker":"Jordan","startTime":94.5,"endTime":98.31,"body":"for the podcasters that are"},{"speaker":"Jordan","startTime":94.5,"endTime":98.31,"body":"struggling. And it's just like"},{"speaker":"Jordan","startTime":98.31,"endTime":100.59,"body":"this, that's the only thing I"},{"speaker":"Jordan","startTime":98.31,"endTime":100.59,"body":"can think of is just like this"},{"speaker":"Jordan","startTime":100.59,"endTime":104.01,"body":"wholesome. Like you're like a"},{"speaker":"Jordan","startTime":100.59,"endTime":104.01,"body":"warm hug support team."},{"speaker":"Priscilla","startTime":104.52,"endTime":107.79,"body":"That's so nice. And"},{"speaker":"Priscilla","startTime":104.52,"endTime":107.79,"body":"wake up every morning thinking"},{"speaker":"Priscilla","startTime":107.79,"endTime":114.27,"body":"how can I be a warm hug today?"},{"speaker":"Priscilla","startTime":107.79,"endTime":114.27,"body":"Not really, that's not true."},{"speaker":"Jordan","startTime":115.38,"endTime":117.57,"body":"You know what, I think"},{"speaker":"Jordan","startTime":115.38,"endTime":117.57,"body":"that we need to have those"},{"speaker":"Jordan","startTime":117.57,"endTime":120.33,"body":"posters in the office like be a"},{"speaker":"Jordan","startTime":117.57,"endTime":120.33,"body":"warm hug today."},{"speaker":"Gilon","startTime":120.0,"endTime":122.13,"body":"Be a warm hug today,"},{"speaker":"Priscilla","startTime":122.37,"endTime":124.14,"body":"I feel like that"},{"speaker":"Priscilla","startTime":122.37,"endTime":124.14,"body":"could be problematic."},{"speaker":"Gilon","startTime":125.25,"endTime":127.35,"body":"You're right. Thank you"},{"speaker":"Gilon","startTime":125.25,"endTime":127.35,"body":"for seeing the holes in that."},{"speaker":"Jordan","startTime":129.9,"endTime":131.52,"body":"That's why I'm not in"},{"speaker":"Jordan","startTime":129.9,"endTime":131.52,"body":"charge of HR."},{"speaker":"Priscilla","startTime":135.87,"endTime":139.08,"body":"Gilon and I pulled"},{"speaker":"Priscilla","startTime":135.87,"endTime":139.08,"body":"together the top six questions"},{"speaker":"Priscilla","startTime":139.08,"endTime":142.59,"body":"that we get in support that"},{"speaker":"Priscilla","startTime":139.08,"endTime":142.59,"body":"surround directories. So"},{"speaker":"Priscilla","startTime":142.59,"endTime":145.29,"body":"everything from getting listed"},{"speaker":"Priscilla","startTime":142.59,"endTime":145.29,"body":"to like how your episodes"},{"speaker":"Priscilla","startTime":145.29,"endTime":148.11,"body":"regularly update, you have those"},{"speaker":"Priscilla","startTime":145.29,"endTime":148.11,"body":"questions, Jordan, so you can"},{"speaker":"Priscilla","startTime":148.11,"endTime":150.45,"body":"ask us and then we will kind of"},{"speaker":"Priscilla","startTime":148.11,"endTime":150.45,"body":"dig into them."},{"speaker":"Jordan","startTime":154.38,"endTime":157.53,"body":"Our first question is"},{"speaker":"Jordan","startTime":154.38,"endTime":157.53,"body":"does Buzzsprout submit my"},{"speaker":"Jordan","startTime":157.53,"endTime":161.49,"body":"podcast to directories? For me,"},{"speaker":"Jordan","startTime":157.53,"endTime":161.49,"body":"and I feel like this is a"},{"speaker":"Jordan","startTime":161.49,"endTime":163.26,"body":"really, really common question."},{"speaker":"Priscilla","startTime":163.799,"endTime":166.769,"body":"It is common,"},{"speaker":"Priscilla","startTime":163.799,"endTime":166.769,"body":"especially because some hosts do"},{"speaker":"Priscilla","startTime":166.769,"endTime":170.429,"body":"submit for you. So when you sign"},{"speaker":"Priscilla","startTime":166.769,"endTime":170.429,"body":"up with the host, in some cases,"},{"speaker":"Priscilla","startTime":170.579,"endTime":174.479,"body":"they will submit you to the like"},{"speaker":"Priscilla","startTime":170.579,"endTime":174.479,"body":"push your podcast out to all the"},{"speaker":"Priscilla","startTime":174.479,"endTime":178.259,"body":"directories kind of with a one"},{"speaker":"Priscilla","startTime":174.479,"endTime":178.259,"body":"click situation, the Pro to that"},{"speaker":"Priscilla","startTime":178.259,"endTime":181.949,"body":"is that it gets done quickly for"},{"speaker":"Priscilla","startTime":178.259,"endTime":181.949,"body":"you. But we find that that's not"},{"speaker":"Priscilla","startTime":181.949,"endTime":186.029,"body":"really the best way to handle"},{"speaker":"Priscilla","startTime":181.949,"endTime":186.029,"body":"it. So we actually don't submit"},{"speaker":"Priscilla","startTime":186.029,"endTime":189.509,"body":"for you. Instead, we have a"},{"speaker":"Priscilla","startTime":186.029,"endTime":189.509,"body":"really simple process inside of"},{"speaker":"Priscilla","startTime":189.509,"endTime":192.689,"body":"Buzzsprout. So that you can"},{"speaker":"Priscilla","startTime":189.509,"endTime":192.689,"body":"submit yourself, and then that"},{"speaker":"Priscilla","startTime":192.689,"endTime":195.479,"body":"gives you the ownership of your"},{"speaker":"Priscilla","startTime":192.689,"endTime":195.479,"body":"listings. And it gives you the"},{"speaker":"Priscilla","startTime":195.479,"endTime":198.239,"body":"ability to keep your listings"},{"speaker":"Priscilla","startTime":195.479,"endTime":198.239,"body":"when you go to a new host"},{"speaker":"Priscilla","startTime":198.749,"endTime":201.869,"body":"without having to email the"},{"speaker":"Priscilla","startTime":198.749,"endTime":201.869,"body":"directory and request a transfer"},{"speaker":"Priscilla","startTime":201.869,"endTime":205.229,"body":"of ownership or anything like"},{"speaker":"Priscilla","startTime":201.869,"endTime":205.229,"body":"that. So the quick answer is no,"},{"speaker":"Priscilla","startTime":205.229,"endTime":208.499,"body":"we don't submit for you. But we"},{"speaker":"Priscilla","startTime":205.229,"endTime":208.499,"body":"make it really, really easy for"},{"speaker":"Priscilla","startTime":208.499,"endTime":211.679,"body":"you to do that. And so if you're"},{"speaker":"Priscilla","startTime":208.499,"endTime":211.679,"body":"a Buzzsprout podcaster, and"},{"speaker":"Priscilla","startTime":211.679,"endTime":213.989,"body":"you're in your account, all you"},{"speaker":"Priscilla","startTime":211.679,"endTime":213.989,"body":"have to do is go to the"},{"speaker":"Priscilla","startTime":213.989,"endTime":217.889,"body":"directories page, and you can"},{"speaker":"Priscilla","startTime":213.989,"endTime":217.889,"body":"start the process there. And so"},{"speaker":"Priscilla","startTime":217.889,"endTime":220.859,"body":"we've made it as simple as we"},{"speaker":"Priscilla","startTime":217.889,"endTime":220.859,"body":"can all the way up into actually"},{"speaker":"Priscilla","startTime":220.859,"endTime":221.579,"body":"doing it for you."},{"speaker":"Jordan","startTime":221.7,"endTime":225.06,"body":"Well, and there's a"},{"speaker":"Jordan","startTime":221.7,"endTime":225.06,"body":"reason why Buzzsprout does not"},{"speaker":"Jordan","startTime":225.06,"endTime":228.63,"body":"submit the podcast for you."},{"speaker":"Jordan","startTime":225.06,"endTime":228.63,"body":"Yeah, there are some other hosts"},{"speaker":"Jordan","startTime":228.63,"endTime":233.25,"body":"that do. Yeah, and the way that"},{"speaker":"Jordan","startTime":228.63,"endTime":233.25,"body":"they do that is by using their"},{"speaker":"Jordan","startTime":233.28,"endTime":237.54,"body":"own email to submit the podcast."},{"speaker":"Jordan","startTime":233.28,"endTime":237.54,"body":"So it's more difficult for you"},{"speaker":"Jordan","startTime":237.54,"endTime":241.95,"body":"to access your analytics in"},{"speaker":"Jordan","startTime":237.54,"endTime":241.95,"body":"those platforms, it's difficult"},{"speaker":"Jordan","startTime":241.95,"endTime":245.82,"body":"if you need to do anything or"},{"speaker":"Jordan","startTime":241.95,"endTime":245.82,"body":"take ownership of your podcast."},{"speaker":"Jordan","startTime":246.06,"endTime":250.2,"body":"That's a really big issue when"},{"speaker":"Jordan","startTime":246.06,"endTime":250.2,"body":"those hosts are submitting for"},{"speaker":"Jordan","startTime":250.2,"endTime":253.71,"body":"you because they're using their"},{"speaker":"Jordan","startTime":250.2,"endTime":253.71,"body":"own email. And so you don't"},{"speaker":"Jordan","startTime":253.71,"endTime":256.89,"body":"necessarily have all of the"},{"speaker":"Jordan","startTime":253.71,"endTime":256.89,"body":"control of your podcasts that"},{"speaker":"Jordan","startTime":256.89,"endTime":258.99,"body":"you normally would if you use"},{"speaker":"Jordan","startTime":256.89,"endTime":258.99,"body":"your own email."},{"speaker":"Priscilla","startTime":259.379,"endTime":262.439,"body":"It's an important"},{"speaker":"Priscilla","startTime":259.379,"endTime":262.439,"body":"thing to think about that"},{"speaker":"Priscilla","startTime":262.439,"endTime":265.199,"body":"because it can feel kind of like"},{"speaker":"Priscilla","startTime":262.439,"endTime":265.199,"body":"there's some people who write in"},{"speaker":"Priscilla","startTime":265.199,"endTime":267.899,"body":"that are a little bit frustrated"},{"speaker":"Priscilla","startTime":265.199,"endTime":267.899,"body":"that they have to do it"},{"speaker":"Priscilla","startTime":267.899,"endTime":271.319,"body":"manually. But thinking about it"},{"speaker":"Priscilla","startTime":267.899,"endTime":271.319,"body":"in the long run, you want to be"},{"speaker":"Priscilla","startTime":271.319,"endTime":274.709,"body":"able to access your podcasts on"},{"speaker":"Priscilla","startTime":271.319,"endTime":274.709,"body":"your end to see like your"},{"speaker":"Priscilla","startTime":274.709,"endTime":278.159,"body":"Directory accounts yourself so"},{"speaker":"Priscilla","startTime":274.709,"endTime":278.159,"body":"that you can check out those"},{"speaker":"Priscilla","startTime":278.159,"endTime":280.919,"body":"stats because there's some stats"},{"speaker":"Priscilla","startTime":278.159,"endTime":280.919,"body":"that you might get within Apple"},{"speaker":"Priscilla","startTime":280.919,"endTime":283.439,"body":"podcasts connect to that you're"},{"speaker":"Priscilla","startTime":280.919,"endTime":283.439,"body":"not going to get necessarily"},{"speaker":"Priscilla","startTime":283.439,"endTime":286.469,"body":"within Buzzsprout or some"},{"speaker":"Priscilla","startTime":283.439,"endTime":286.469,"body":"different breakdowns or kind of"},{"speaker":"Priscilla","startTime":286.469,"endTime":290.369,"body":"that kind of data. And so, in"},{"speaker":"Priscilla","startTime":286.469,"endTime":290.369,"body":"the long run, having that"},{"speaker":"Priscilla","startTime":290.369,"endTime":293.789,"body":"control over your listings from"},{"speaker":"Priscilla","startTime":290.369,"endTime":293.789,"body":"the beginning, even though it's"},{"speaker":"Priscilla","startTime":293.789,"endTime":297.839,"body":"slightly more manual process is"},{"speaker":"Priscilla","startTime":293.789,"endTime":297.839,"body":"going to be better for the"},{"speaker":"Priscilla","startTime":297.839,"endTime":299.969,"body":"podcaster which is part of the"},{"speaker":"Priscilla","startTime":297.839,"endTime":299.969,"body":"reason why we have it today."},{"speaker":"Priscilla","startTime":299.999,"endTime":300.719,"body":"Find that way."},{"speaker":"Jordan","startTime":304.29,"endTime":307.89,"body":"Alright, so next we have"},{"speaker":"Jordan","startTime":304.29,"endTime":307.89,"body":"what is required to get listed."},{"speaker":"Gilon","startTime":307.98,"endTime":311.52,"body":"So if you are a"},{"speaker":"Gilon","startTime":307.98,"endTime":311.52,"body":"Buzzsprout podcaster, there's a"},{"speaker":"Gilon","startTime":311.52,"endTime":314.97,"body":"nice little page where we"},{"speaker":"Gilon","startTime":311.52,"endTime":314.97,"body":"require some information, just a"},{"speaker":"Gilon","startTime":314.97,"endTime":318.63,"body":"few things like the title of"},{"speaker":"Gilon","startTime":314.97,"endTime":318.63,"body":"your podcast and whatnot to the"},{"speaker":"Gilon","startTime":318.63,"endTime":322.08,"body":"podcasts info page is going to"},{"speaker":"Gilon","startTime":318.63,"endTime":322.08,"body":"be where you want to start to"},{"speaker":"Gilon","startTime":322.08,"endTime":324.48,"body":"give all the necessary"},{"speaker":"Gilon","startTime":322.08,"endTime":324.48,"body":"information that you need to"},{"speaker":"Gilon","startTime":324.48,"endTime":328.29,"body":"list with a directory. So like I"},{"speaker":"Gilon","startTime":324.48,"endTime":328.29,"body":"mentioned, cover art, podcast"},{"speaker":"Gilon","startTime":328.29,"endTime":330.81,"body":"title, artists name, and we"},{"speaker":"Gilon","startTime":328.29,"endTime":330.81,"body":"actually have two tabs on that"},{"speaker":"Gilon","startTime":330.81,"endTime":333.51,"body":"page. The Advanced tab is kind"},{"speaker":"Gilon","startTime":330.81,"endTime":333.51,"body":"of the second one that you'd"},{"speaker":"Gilon","startTime":333.51,"endTime":335.55,"body":"have to click on. And there's"},{"speaker":"Gilon","startTime":333.51,"endTime":335.55,"body":"some really important"},{"speaker":"Gilon","startTime":335.55,"endTime":338.07,"body":"information there as well"},{"speaker":"Gilon","startTime":335.55,"endTime":338.07,"body":"deciding whether your podcast is"},{"speaker":"Gilon","startTime":338.07,"endTime":341.79,"body":"going to be serial episodic, we"},{"speaker":"Gilon","startTime":338.07,"endTime":341.79,"body":"need a website URL, all of those"},{"speaker":"Gilon","startTime":341.79,"endTime":345.09,"body":"things are very important to be"},{"speaker":"Gilon","startTime":341.79,"endTime":345.09,"body":"included in the RSS feed. And so"},{"speaker":"Gilon","startTime":345.12,"endTime":347.85,"body":"making sure all the information"},{"speaker":"Gilon","startTime":345.12,"endTime":347.85,"body":"is filled out is step number"},{"speaker":"Gilon","startTime":347.85,"endTime":351.9,"body":"one. Step number two would be to"},{"speaker":"Gilon","startTime":347.85,"endTime":351.9,"body":"have a live episode. And so"},{"speaker":"Gilon","startTime":351.9,"endTime":354.57,"body":"sometimes when people are"},{"speaker":"Gilon","startTime":351.9,"endTime":354.57,"body":"wanting to get listed on"},{"speaker":"Gilon","startTime":354.57,"endTime":357.57,"body":"directories are wanting their"},{"speaker":"Gilon","startTime":354.57,"endTime":357.57,"body":"podcast episodes to be available"},{"speaker":"Gilon","startTime":357.57,"endTime":359.97,"body":"immediately. But that's kind of"},{"speaker":"Gilon","startTime":357.57,"endTime":359.97,"body":"difficult with the approval"},{"speaker":"Gilon","startTime":359.97,"endTime":363.6,"body":"process. So we suggest starting"},{"speaker":"Gilon","startTime":359.97,"endTime":363.6,"body":"with the trailer episode, so"},{"speaker":"Gilon","startTime":363.6,"endTime":365.67,"body":"that you can submit to"},{"speaker":"Gilon","startTime":363.6,"endTime":365.67,"body":"directories so that you do have"},{"speaker":"Gilon","startTime":365.67,"endTime":368.91,"body":"one live episode, even if it's"},{"speaker":"Gilon","startTime":365.67,"endTime":368.91,"body":"not your first official one. And"},{"speaker":"Gilon","startTime":368.91,"endTime":371.82,"body":"so trailer episodes are really,"},{"speaker":"Gilon","startTime":368.91,"endTime":371.82,"body":"really helpful, they can be 30"},{"speaker":"Gilon","startTime":371.82,"endTime":375.12,"body":"to 60 seconds, they do need to"},{"speaker":"Gilon","startTime":371.82,"endTime":375.12,"body":"have some critical information,"},{"speaker":"Gilon","startTime":375.12,"endTime":377.34,"body":"such as the title of your"},{"speaker":"Gilon","startTime":375.12,"endTime":377.34,"body":"podcast, generally what your"},{"speaker":"Gilon","startTime":377.34,"endTime":381.72,"body":"podcast is about, and then who"},{"speaker":"Gilon","startTime":377.34,"endTime":381.72,"body":"the podcast is for. We also"},{"speaker":"Gilon","startTime":381.72,"endTime":384.6,"body":"encourage people to include a"},{"speaker":"Gilon","startTime":381.72,"endTime":384.6,"body":"call to action in their trailer."},{"speaker":"Gilon","startTime":384.6,"endTime":387.72,"body":"So hey, listen on this launch"},{"speaker":"Gilon","startTime":384.6,"endTime":387.72,"body":"date, subscribe to my show are"},{"speaker":"Gilon","startTime":387.72,"endTime":391.74,"body":"all kinds of calls to action"},{"speaker":"Gilon","startTime":387.72,"endTime":391.74,"body":"that we see in trailer episodes."},{"speaker":"Gilon","startTime":391.74,"endTime":394.68,"body":"So making sure you have that"},{"speaker":"Gilon","startTime":391.74,"endTime":394.68,"body":"information, that one live"},{"speaker":"Gilon","startTime":394.68,"endTime":397.44,"body":"episode, whether it's episode"},{"speaker":"Gilon","startTime":394.68,"endTime":397.44,"body":"one or trailer is really"},{"speaker":"Gilon","startTime":397.44,"endTime":399.18,"body":"important to get listed. Yeah,"},{"speaker":"Gilon","startTime":397.44,"endTime":399.18,"body":"and"},{"speaker":"Priscilla","startTime":399.18,"endTime":403.26,"body":"one thing just to"},{"speaker":"Priscilla","startTime":399.18,"endTime":403.26,"body":"clarify, sometimes, we refer to"},{"speaker":"Priscilla","startTime":403.32,"endTime":407.73,"body":"an episode as live or published."},{"speaker":"Priscilla","startTime":403.32,"endTime":407.73,"body":"And those two things mean the"},{"speaker":"Priscilla","startTime":407.73,"endTime":411.06,"body":"same thing. So you might be in"},{"speaker":"Priscilla","startTime":407.73,"endTime":411.06,"body":"your Buzzsprout account and see"},{"speaker":"Priscilla","startTime":411.09,"endTime":414.09,"body":"that it says you need one"},{"speaker":"Priscilla","startTime":411.09,"endTime":414.09,"body":"published episode. So I just"},{"speaker":"Priscilla","startTime":414.09,"endTime":417.36,"body":"want to clarify that one episode"},{"speaker":"Priscilla","startTime":414.09,"endTime":417.36,"body":"has to be published in in your"},{"speaker":"Priscilla","startTime":417.36,"endTime":420.81,"body":"RSS feed before you can start"},{"speaker":"Priscilla","startTime":417.36,"endTime":420.81,"body":"the submission process. And so"},{"speaker":"Priscilla","startTime":420.81,"endTime":423.42,"body":"you could use episode one, or"},{"speaker":"Priscilla","startTime":420.81,"endTime":423.42,"body":"like Dylan said, you could use a"},{"speaker":"Priscilla","startTime":423.42,"endTime":426.09,"body":"trailer episode. And typically"},{"speaker":"Priscilla","startTime":423.42,"endTime":426.09,"body":"trailer episode gives you a"},{"speaker":"Priscilla","startTime":426.09,"endTime":428.91,"body":"little bit more leeway. And a"},{"speaker":"Priscilla","startTime":426.09,"endTime":428.91,"body":"little bit more takes the"},{"speaker":"Priscilla","startTime":428.91,"endTime":430.86,"body":"pressure off a little bit when"},{"speaker":"Priscilla","startTime":428.91,"endTime":430.86,"body":"you're going through the"},{"speaker":"Priscilla","startTime":430.86,"endTime":432.99,"body":"submission process. Because"},{"speaker":"Priscilla","startTime":430.86,"endTime":432.99,"body":"you're not submitting with"},{"speaker":"Priscilla","startTime":432.99,"endTime":435.51,"body":"Episode One and putting yourself"},{"speaker":"Priscilla","startTime":432.99,"endTime":435.51,"body":"out there right away."},{"speaker":"Jordan","startTime":435.57,"endTime":437.55,"body":"Yeah, and it kind of"},{"speaker":"Jordan","startTime":435.57,"endTime":437.55,"body":"kills like two birds with one"},{"speaker":"Jordan","startTime":437.55,"endTime":441.51,"body":"stone because it helps with"},{"speaker":"Jordan","startTime":437.55,"endTime":441.51,"body":"promoting your upcoming podcast"},{"speaker":"Jordan","startTime":441.51,"endTime":446.07,"body":"when you have a trailer"},{"speaker":"Jordan","startTime":441.51,"endTime":446.07,"body":"published to Apple podcasts or"},{"speaker":"Jordan","startTime":446.07,"endTime":450.66,"body":"Spotify or Stitcher or anything"},{"speaker":"Jordan","startTime":446.07,"endTime":450.66,"body":"like that. It's so much easier"},{"speaker":"Jordan","startTime":450.84,"endTime":454.8,"body":"to see that your podcast has"},{"speaker":"Jordan","startTime":450.84,"endTime":454.8,"body":"been accepted the trailers live,"},{"speaker":"Jordan","startTime":454.83,"endTime":459.3,"body":"and then you can go and kind of"},{"speaker":"Jordan","startTime":454.83,"endTime":459.3,"body":"like spread the word and make a"},{"speaker":"Jordan","startTime":459.3,"endTime":462.45,"body":"post, like check out my trailer"},{"speaker":"Jordan","startTime":459.3,"endTime":462.45,"body":"for this upcoming thing, it's a"},{"speaker":"Jordan","startTime":462.45,"endTime":465.57,"body":"lot easier to promote something"},{"speaker":"Jordan","startTime":462.45,"endTime":465.57,"body":"and generate excitement about it"},{"speaker":"Jordan","startTime":465.57,"endTime":469.47,"body":"when it's out there and ready to"},{"speaker":"Jordan","startTime":465.57,"endTime":469.47,"body":"go. As opposed to just saying,"},{"speaker":"Jordan","startTime":469.5,"endTime":472.5,"body":"Yeah, I'm gonna drop my podcast"},{"speaker":"Jordan","startTime":469.5,"endTime":472.5,"body":"on this date. And then hopefully"},{"speaker":"Jordan","startTime":472.5,"endTime":474.06,"body":"you're accepted on that date."},{"speaker":"Priscilla","startTime":474.09,"endTime":476.01,"body":"Right? It gives"},{"speaker":"Priscilla","startTime":474.09,"endTime":476.01,"body":"people something to actually go"},{"speaker":"Priscilla","startTime":476.01,"endTime":476.85,"body":"to Yeah."},{"speaker":"Jordan","startTime":479.82,"endTime":483.33,"body":"So our next question is,"},{"speaker":"Jordan","startTime":479.82,"endTime":483.33,"body":"how long does it take to get"},{"speaker":"Jordan","startTime":483.33,"endTime":486.84,"body":"listed across all directories?"},{"speaker":"Jordan","startTime":483.33,"endTime":486.84,"body":"So this ties in perfectly with"},{"speaker":"Jordan","startTime":486.84,"endTime":487.92,"body":"the previous question."},{"speaker":"Gilon","startTime":488.13,"endTime":491.52,"body":"So the wait time varies,"},{"speaker":"Gilon","startTime":488.13,"endTime":491.52,"body":"right? There's in approval"},{"speaker":"Gilon","startTime":491.52,"endTime":495.78,"body":"process. Some directories are"},{"speaker":"Gilon","startTime":491.52,"endTime":495.78,"body":"really quick, we've seen Spotify"},{"speaker":"Gilon","startTime":495.78,"endTime":498.54,"body":"be really quick about it. We've"},{"speaker":"Gilon","startTime":495.78,"endTime":498.54,"body":"seen Google sometimes be very,"},{"speaker":"Gilon","startTime":498.54,"endTime":501.93,"body":"very quick about approving"},{"speaker":"Gilon","startTime":498.54,"endTime":501.93,"body":"podcasts as well. But we know"},{"speaker":"Gilon","startTime":501.93,"endTime":504.93,"body":"Apple is a little bit notorious"},{"speaker":"Gilon","startTime":501.93,"endTime":504.93,"body":"for having a wait time, up to"},{"speaker":"Gilon","startTime":504.93,"endTime":508.89,"body":"two weeks, in fact, and so this"},{"speaker":"Gilon","startTime":504.93,"endTime":508.89,"body":"is really why we suggest"},{"speaker":"Gilon","startTime":508.92,"endTime":511.68,"body":"starting out with a trailer"},{"speaker":"Gilon","startTime":508.92,"endTime":511.68,"body":"episode because you do have a"},{"speaker":"Gilon","startTime":511.68,"endTime":514.74,"body":"little bit of time sometimes"},{"speaker":"Gilon","startTime":511.68,"endTime":514.74,"body":"between publishing an episode"},{"speaker":"Gilon","startTime":514.74,"endTime":517.86,"body":"and being accepted. And most"},{"speaker":"Gilon","startTime":514.74,"endTime":517.86,"body":"people want to launch their"},{"speaker":"Gilon","startTime":517.86,"endTime":520.83,"body":"podcast where it can be"},{"speaker":"Gilon","startTime":517.86,"endTime":520.83,"body":"available on directories"},{"speaker":"Gilon","startTime":520.83,"endTime":523.05,"body":"everywhere. But that wait time"},{"speaker":"Gilon","startTime":520.83,"endTime":523.05,"body":"can make it a little bit"},{"speaker":"Gilon","startTime":523.05,"endTime":526.83,"body":"difficult if you start with"},{"speaker":"Gilon","startTime":523.05,"endTime":526.83,"body":"episode one. And so you get to"},{"speaker":"Gilon","startTime":526.86,"endTime":529.65,"body":"with a trailer, generate some"},{"speaker":"Gilon","startTime":526.86,"endTime":529.65,"body":"excitement, give people a heads"},{"speaker":"Gilon","startTime":529.65,"endTime":532.68,"body":"up while you're waiting for your"},{"speaker":"Gilon","startTime":529.65,"endTime":532.68,"body":"podcast to be approved in the"},{"speaker":"Gilon","startTime":532.68,"endTime":534.9,"body":"submission process for whatever"},{"speaker":"Gilon","startTime":532.68,"endTime":534.9,"body":"directories you want to list"},{"speaker":"Gilon","startTime":534.9,"endTime":535.23,"body":"with."},{"speaker":"Jordan","startTime":535.559,"endTime":538.139,"body":"Yeah, and there's some"},{"speaker":"Jordan","startTime":535.559,"endTime":538.139,"body":"directories one that comes to"},{"speaker":"Jordan","startTime":538.139,"endTime":544.259,"body":"mind is Pandora, who is more"},{"speaker":"Jordan","startTime":538.139,"endTime":544.259,"body":"than notorious? Because I know"},{"speaker":"Jordan","startTime":544.259,"endTime":549.419,"body":"people who have been accepted on"},{"speaker":"Jordan","startTime":544.259,"endTime":549.419,"body":"Pandora in four days. And I know"},{"speaker":"Jordan","startTime":549.419,"endTime":551.909,"body":"people who have not been"},{"speaker":"Jordan","startTime":549.419,"endTime":551.909,"body":"accepted on Pandora after a"},{"speaker":"Jordan","startTime":551.909,"endTime":552.509,"body":"year."},{"speaker":"Priscilla","startTime":553.35,"endTime":556.38,"body":"Yeah, they seem to be"},{"speaker":"Priscilla","startTime":553.35,"endTime":556.38,"body":"very selective about what"},{"speaker":"Priscilla","startTime":556.38,"endTime":561.39,"body":"podcasts they accept. And they"},{"speaker":"Priscilla","startTime":556.38,"endTime":561.39,"body":"also seem to be not very much in"},{"speaker":"Priscilla","startTime":561.39,"endTime":565.2,"body":"a rush. So there are some times"},{"speaker":"Priscilla","startTime":561.39,"endTime":565.2,"body":"where it'll be months, and then"},{"speaker":"Priscilla","startTime":565.2,"endTime":568.68,"body":"someone will get accepted and"},{"speaker":"Priscilla","startTime":565.2,"endTime":568.68,"body":"it's awesome, but it's hard to"},{"speaker":"Priscilla","startTime":568.71,"endTime":572.01,"body":"predict with Pandora. So we"},{"speaker":"Priscilla","startTime":568.71,"endTime":572.01,"body":"always say if you're waiting on"},{"speaker":"Priscilla","startTime":572.01,"endTime":576.9,"body":"Pandora for over a couple"},{"speaker":"Priscilla","startTime":572.01,"endTime":576.9,"body":"months, then shoot them an email"},{"speaker":"Priscilla","startTime":576.9,"endTime":579.78,"body":"and try to get some information"},{"speaker":"Priscilla","startTime":576.9,"endTime":579.78,"body":"on why it's taking so long. But"},{"speaker":"Priscilla","startTime":579.78,"endTime":582.63,"body":"until you hit that couple"},{"speaker":"Priscilla","startTime":579.78,"endTime":582.63,"body":"months, don't expect to hear"},{"speaker":"Priscilla","startTime":582.63,"endTime":585.54,"body":"from Pandora. So go ahead and"},{"speaker":"Priscilla","startTime":582.63,"endTime":585.54,"body":"launch without Pandora is what"},{"speaker":"Priscilla","startTime":585.54,"endTime":586.08,"body":"we would say"},{"speaker":"Jordan","startTime":586.26,"endTime":590.37,"body":"Pandora started listing"},{"speaker":"Jordan","startTime":586.26,"endTime":590.37,"body":"podcasts, I want to say six"},{"speaker":"Jordan","startTime":590.37,"endTime":594.78,"body":"months to a year after I started"},{"speaker":"Jordan","startTime":590.37,"endTime":594.78,"body":"my podcast. And so I went to get"},{"speaker":"Jordan","startTime":594.78,"endTime":596.73,"body":"listed on them and I was"},{"speaker":"Jordan","startTime":594.78,"endTime":596.73,"body":"accepted on everything else."},{"speaker":"Jordan","startTime":596.73,"endTime":601.68,"body":"Right. And I think it took some"},{"speaker":"Jordan","startTime":596.73,"endTime":601.68,"body":"six months, I did the little"},{"speaker":"Jordan","startTime":601.68,"endTime":604.92,"body":"checkbox to like email me when"},{"speaker":"Jordan","startTime":601.68,"endTime":604.92,"body":"I'm listed. And they never did"},{"speaker":"Jordan","startTime":604.92,"endTime":608.04,"body":"that I just like happened to"},{"speaker":"Jordan","startTime":604.92,"endTime":608.04,"body":"stumble upon it one day in"},{"speaker":"Jordan","startTime":608.04,"endTime":611.7,"body":"Pandora app. And I was like, Oh,"},{"speaker":"Jordan","startTime":608.04,"endTime":611.7,"body":"they never emailed me, that'll"},{"speaker":"Jordan","startTime":611.7,"endTime":615.45,"body":"happen. I just happen to see it"},{"speaker":"Jordan","startTime":611.7,"endTime":615.45,"body":"like six months later."},{"speaker":"Priscilla","startTime":616.14,"endTime":619.38,"body":"So like Gilon said,"},{"speaker":"Priscilla","startTime":616.14,"endTime":619.38,"body":"it varies by different directory"},{"speaker":"Priscilla","startTime":619.38,"endTime":621.78,"body":"you're submitting to. Some of"},{"speaker":"Priscilla","startTime":619.38,"endTime":621.78,"body":"the reason for that is because"},{"speaker":"Priscilla","startTime":621.78,"endTime":625.32,"body":"some directories use a manual"},{"speaker":"Priscilla","startTime":621.78,"endTime":625.32,"body":"process where it's actually a"},{"speaker":"Priscilla","startTime":625.32,"endTime":629.4,"body":"person reviewing the podcast. So"},{"speaker":"Priscilla","startTime":625.32,"endTime":629.4,"body":"Apple does a manual process. So"},{"speaker":"Priscilla","startTime":629.49,"endTime":632.13,"body":"that's why it can take a little"},{"speaker":"Priscilla","startTime":629.49,"endTime":632.13,"body":"bit longer. Sometimes you'll get"},{"speaker":"Priscilla","startTime":632.13,"endTime":635.37,"body":"accepted with Apple within just"},{"speaker":"Priscilla","startTime":632.13,"endTime":635.37,"body":"a couple days. But sometimes it"},{"speaker":"Priscilla","startTime":635.37,"endTime":638.94,"body":"can take that two weeks. So just"},{"speaker":"Priscilla","startTime":635.37,"endTime":638.94,"body":"be aware of it when you're going"},{"speaker":"Priscilla","startTime":638.94,"endTime":641.91,"body":"into the submission process,"},{"speaker":"Priscilla","startTime":638.94,"endTime":641.91,"body":"that it's not going to happen"},{"speaker":"Priscilla","startTime":641.91,"endTime":645.39,"body":"immediately. And it might happen"},{"speaker":"Priscilla","startTime":641.91,"endTime":645.39,"body":"immediately for Spotify, which"},{"speaker":"Priscilla","startTime":645.39,"endTime":648.96,"body":"is more automated, but not other"},{"speaker":"Priscilla","startTime":645.39,"endTime":648.96,"body":"directories. And so if your"},{"speaker":"Priscilla","startTime":648.96,"endTime":651.78,"body":"expectations are set correctly"},{"speaker":"Priscilla","startTime":648.96,"endTime":651.78,"body":"going into the process, then you"},{"speaker":"Priscilla","startTime":651.78,"endTime":655.29,"body":"won't be as disappointed when"},{"speaker":"Priscilla","startTime":651.78,"endTime":655.29,"body":"you aren't listed within a"},{"speaker":"Priscilla","startTime":655.29,"endTime":657.93,"body":"couple days everywhere. So just"},{"speaker":"Priscilla","startTime":655.29,"endTime":657.93,"body":"keep that in mind,"},{"speaker":"Gilon","startTime":657.96,"endTime":660.42,"body":"it is a little bit more"},{"speaker":"Gilon","startTime":657.96,"endTime":660.42,"body":"of that piece of the process"},{"speaker":"Gilon","startTime":660.42,"endTime":663.18,"body":"that you can't control for,"},{"speaker":"Gilon","startTime":660.42,"endTime":663.18,"body":"which I think is a really good"},{"speaker":"Gilon","startTime":663.18,"endTime":666.69,"body":"expectation to set that there's"},{"speaker":"Gilon","startTime":663.18,"endTime":666.69,"body":"a wide range. And so I think"},{"speaker":"Gilon","startTime":666.69,"endTime":668.58,"body":"sometimes people email and"},{"speaker":"Gilon","startTime":666.69,"endTime":668.58,"body":"they're like, oh, my gosh, it's"},{"speaker":"Gilon","startTime":668.58,"endTime":671.25,"body":"been two weeks and you're like,"},{"speaker":"Gilon","startTime":668.58,"endTime":671.25,"body":"okay, hold on, let's see what's"},{"speaker":"Gilon","startTime":671.25,"endTime":674.88,"body":"going on, you know, but it is a"},{"speaker":"Gilon","startTime":671.25,"endTime":674.88,"body":"part of that process that you"},{"speaker":"Gilon","startTime":674.88,"endTime":678.33,"body":"don't have that much control"},{"speaker":"Gilon","startTime":674.88,"endTime":678.33,"body":"over as a podcaster. So as much"},{"speaker":"Gilon","startTime":678.33,"endTime":681.09,"body":"room as you can give yourself"},{"speaker":"Gilon","startTime":678.33,"endTime":681.09,"body":"and your planning process and"},{"speaker":"Gilon","startTime":681.09,"endTime":683.01,"body":"your launch process, the more"},{"speaker":"Gilon","startTime":681.09,"endTime":683.01,"body":"the better."},{"speaker":"Priscilla","startTime":683.1,"endTime":686.07,"body":"Yeah. Which goes back"},{"speaker":"Priscilla","startTime":683.1,"endTime":686.07,"body":"to why we recommend the trailer"},{"speaker":"Priscilla","startTime":686.07,"endTime":688.35,"body":"because that really gives you"},{"speaker":"Priscilla","startTime":686.07,"endTime":688.35,"body":"the ability to do it without the"},{"speaker":"Priscilla","startTime":688.35,"endTime":689.76,"body":"pressure of time."},{"speaker":"Jordan","startTime":693.48,"endTime":696.39,"body":"All right. Well, I feel"},{"speaker":"Jordan","startTime":693.48,"endTime":696.39,"body":"like that segues perfectly to"},{"speaker":"Jordan","startTime":696.39,"endTime":699.99,"body":"our next question, which is, why"},{"speaker":"Jordan","startTime":696.39,"endTime":699.99,"body":"am I not listed in a specific"},{"speaker":"Jordan","startTime":699.99,"endTime":702.36,"body":"directory yet? And what can I do"},{"speaker":"Jordan","startTime":699.99,"endTime":702.36,"body":"about it?"},{"speaker":"Priscilla","startTime":702.45,"endTime":705.15,"body":"So you know, a lot of"},{"speaker":"Priscilla","startTime":702.45,"endTime":705.15,"body":"times we were just talking like,"},{"speaker":"Priscilla","startTime":705.3,"endTime":707.82,"body":"people will submit and then"},{"speaker":"Priscilla","startTime":705.3,"endTime":707.82,"body":"they're not listed, and they"},{"speaker":"Priscilla","startTime":707.82,"endTime":710.31,"body":"don't know what's going on."},{"speaker":"Priscilla","startTime":707.82,"endTime":710.31,"body":"Sometimes this can be that wait"},{"speaker":"Priscilla","startTime":710.31,"endTime":713.7,"body":"time that we just talked about."},{"speaker":"Priscilla","startTime":710.31,"endTime":713.7,"body":"So set those expectations, give"},{"speaker":"Priscilla","startTime":713.7,"endTime":717.06,"body":"it a little time to get listed."},{"speaker":"Priscilla","startTime":713.7,"endTime":717.06,"body":"But if it's been some time, and"},{"speaker":"Priscilla","startTime":717.06,"endTime":720.6,"body":"you're not sure what's going on,"},{"speaker":"Priscilla","startTime":717.06,"endTime":720.6,"body":"we have a couple things you can"},{"speaker":"Priscilla","startTime":720.6,"endTime":723.72,"body":"do to kind of check up. So one"},{"speaker":"Priscilla","startTime":720.6,"endTime":723.72,"body":"Jordan, you mentioned, you just"},{"speaker":"Priscilla","startTime":723.78,"endTime":726.99,"body":"searched on Pandora, like go"},{"speaker":"Priscilla","startTime":723.78,"endTime":726.99,"body":"search the directory, see if"},{"speaker":"Priscilla","startTime":726.99,"endTime":729.84,"body":"it's there. If it's been a"},{"speaker":"Priscilla","startTime":726.99,"endTime":729.84,"body":"couple of weeks, and you haven't"},{"speaker":"Priscilla","startTime":729.84,"endTime":731.7,"body":"heard anything from Apple, or"},{"speaker":"Priscilla","startTime":729.84,"endTime":731.7,"body":"you haven't heard anything from"},{"speaker":"Priscilla","startTime":731.7,"endTime":735.48,"body":"Spotify, go search your podcast,"},{"speaker":"Priscilla","startTime":731.7,"endTime":735.48,"body":"most of the time, they will"},{"speaker":"Priscilla","startTime":735.48,"endTime":738.72,"body":"email you when you're accepted."},{"speaker":"Priscilla","startTime":735.48,"endTime":738.72,"body":"But sometimes they don't. Or"},{"speaker":"Priscilla","startTime":738.72,"endTime":741.78,"body":"sometimes an email bounces or"},{"speaker":"Priscilla","startTime":738.72,"endTime":741.78,"body":"sometimes it goes to spam or you"},{"speaker":"Priscilla","startTime":741.78,"endTime":745.35,"body":"delete it without knowing. So"},{"speaker":"Priscilla","startTime":741.78,"endTime":745.35,"body":"search the directory first. And"},{"speaker":"Priscilla","startTime":745.35,"endTime":748.23,"body":"if you're still not seeing that"},{"speaker":"Priscilla","startTime":745.35,"endTime":748.23,"body":"you're listed there, you can"},{"speaker":"Priscilla","startTime":748.23,"endTime":751.74,"body":"check in your Buzzsprout account"},{"speaker":"Priscilla","startTime":748.23,"endTime":751.74,"body":"on the directories page. Once"},{"speaker":"Priscilla","startTime":751.74,"endTime":755.4,"body":"you've submitted to a directory,"},{"speaker":"Priscilla","startTime":751.74,"endTime":755.4,"body":"if you're listed, we will see it"},{"speaker":"Priscilla","startTime":755.4,"endTime":758.85,"body":"and we will link it within your"},{"speaker":"Priscilla","startTime":755.4,"endTime":758.85,"body":"directories page. So you can"},{"speaker":"Priscilla","startTime":758.85,"endTime":761.73,"body":"also check there and if you're"},{"speaker":"Priscilla","startTime":758.85,"endTime":761.73,"body":"not listed there either, then"},{"speaker":"Priscilla","startTime":761.73,"endTime":764.4,"body":"you can feel pretty confident"},{"speaker":"Priscilla","startTime":761.73,"endTime":764.4,"body":"that you haven't been listed,"},{"speaker":"Priscilla","startTime":764.82,"endTime":767.97,"body":"you kind of have to go into a"},{"speaker":"Priscilla","startTime":764.82,"endTime":767.97,"body":"new troubleshooting phase. And"},{"speaker":"Priscilla","startTime":767.97,"endTime":772.47,"body":"so what we would say is go to"},{"speaker":"Priscilla","startTime":767.97,"endTime":772.47,"body":"your podcast info page and look"},{"speaker":"Priscilla","startTime":772.47,"endTime":774.69,"body":"through that required"},{"speaker":"Priscilla","startTime":772.47,"endTime":774.69,"body":"information that Jalon"},{"speaker":"Priscilla","startTime":774.69,"endTime":777.78,"body":"mentioned, make sure that you"},{"speaker":"Priscilla","startTime":774.69,"endTime":777.78,"body":"still have an artist make sure"},{"speaker":"Priscilla","startTime":777.78,"endTime":781.56,"body":"that your URL is still populated"},{"speaker":"Priscilla","startTime":777.78,"endTime":781.56,"body":"in your RSS feed, make sure that"},{"speaker":"Priscilla","startTime":781.56,"endTime":784.68,"body":"you didn't accidentally delete"},{"speaker":"Priscilla","startTime":781.56,"endTime":784.68,"body":"your description fully or your"},{"speaker":"Priscilla","startTime":784.68,"endTime":788.76,"body":"artwork, as long as all of that"},{"speaker":"Priscilla","startTime":784.68,"endTime":788.76,"body":"stuff is still there, then you"},{"speaker":"Priscilla","startTime":788.76,"endTime":791.94,"body":"can be sure that that's not"},{"speaker":"Priscilla","startTime":788.76,"endTime":791.94,"body":"holding up the process. Beyond"},{"speaker":"Priscilla","startTime":791.94,"endTime":794.97,"body":"that there's lots of other"},{"speaker":"Priscilla","startTime":791.94,"endTime":794.97,"body":"little things that could be"},{"speaker":"Priscilla","startTime":794.97,"endTime":798.87,"body":"delaying a submission. And so at"},{"speaker":"Priscilla","startTime":794.97,"endTime":798.87,"body":"that point, we'd probably say go"},{"speaker":"Priscilla","startTime":798.87,"endTime":803.31,"body":"ahead and shoot us an email at"},{"speaker":"Priscilla","startTime":798.87,"endTime":803.31,"body":"support. And let us kind of dig"},{"speaker":"Priscilla","startTime":803.31,"endTime":807.57,"body":"into it a little bit more on our"},{"speaker":"Priscilla","startTime":803.31,"endTime":807.57,"body":"end, we'll look into your RSS"},{"speaker":"Priscilla","startTime":807.57,"endTime":810.15,"body":"feed and make sure everything is"},{"speaker":"Priscilla","startTime":807.57,"endTime":810.15,"body":"showing correctly, we'll make"},{"speaker":"Priscilla","startTime":810.15,"endTime":813.66,"body":"sure that there's no issues with"},{"speaker":"Priscilla","startTime":810.15,"endTime":813.66,"body":"the size of your artwork,"},{"speaker":"Priscilla","startTime":813.81,"endTime":816.36,"body":"typically, your artwork should"},{"speaker":"Priscilla","startTime":813.81,"endTime":816.36,"body":"be sized correctly if it's"},{"speaker":"Priscilla","startTime":816.36,"endTime":818.88,"body":"uploaded into Buzzsprout. But"},{"speaker":"Priscilla","startTime":816.36,"endTime":818.88,"body":"sometimes that's not the case."},{"speaker":"Priscilla","startTime":818.88,"endTime":821.94,"body":"So we can dig into that on our"},{"speaker":"Priscilla","startTime":818.88,"endTime":821.94,"body":"end and help guide you that way."},{"speaker":"Priscilla","startTime":822.12,"endTime":825.27,"body":"And then if none of that is"},{"speaker":"Priscilla","startTime":822.12,"endTime":825.27,"body":"working, then you may have to go"},{"speaker":"Priscilla","startTime":825.3,"endTime":828.81,"body":"into the directory itself, like"},{"speaker":"Priscilla","startTime":825.3,"endTime":828.81,"body":"your apple podcasts Connect"},{"speaker":"Priscilla","startTime":828.81,"endTime":831.63,"body":"account, and see if there are"},{"speaker":"Priscilla","startTime":828.81,"endTime":831.63,"body":"any errors showing in there. So"},{"speaker":"Priscilla","startTime":831.66,"endTime":834.3,"body":"if you tried all your"},{"speaker":"Priscilla","startTime":831.66,"endTime":834.3,"body":"troubleshooting, then shoot us"},{"speaker":"Priscilla","startTime":834.3,"endTime":836.61,"body":"an email in support. And we'll"},{"speaker":"Priscilla","startTime":834.3,"endTime":836.61,"body":"take it from there and help"},{"speaker":"Priscilla","startTime":836.61,"endTime":839.37,"body":"troubleshoot with you. Well,"},{"speaker":"Priscilla","startTime":836.61,"endTime":839.37,"body":"then you guys are really good at"},{"speaker":"Priscilla","startTime":839.37,"endTime":843.45,"body":"also working with the platforms"},{"speaker":"Priscilla","startTime":839.37,"endTime":843.45,"body":"too. So that's something that's"},{"speaker":"Priscilla","startTime":843.45,"endTime":846.27,"body":"a little bit better than if"},{"speaker":"Priscilla","startTime":843.45,"endTime":846.27,"body":"somebody emails our support and"},{"speaker":"Priscilla","startTime":846.27,"endTime":848.49,"body":"like waits for a few days and"},{"speaker":"Priscilla","startTime":846.27,"endTime":848.49,"body":"doesn't hear back, you guys are"},{"speaker":"Priscilla","startTime":848.49,"endTime":851.43,"body":"probably going to be the ideal"},{"speaker":"Priscilla","startTime":848.49,"endTime":851.43,"body":"people to reach out to Yeah, we"},{"speaker":"Priscilla","startTime":851.43,"endTime":855.12,"body":"always tell people email us"},{"speaker":"Priscilla","startTime":851.43,"endTime":855.12,"body":"first. Because we can see a lot"},{"speaker":"Priscilla","startTime":855.12,"endTime":858.0,"body":"from our end, we can't see"},{"speaker":"Priscilla","startTime":855.12,"endTime":858.0,"body":"everything but start with us."},{"speaker":"Priscilla","startTime":858.03,"endTime":860.07,"body":"And we will make sure that"},{"speaker":"Priscilla","startTime":858.03,"endTime":860.07,"body":"everything in Buzzsprout is"},{"speaker":"Priscilla","startTime":860.07,"endTime":863.79,"body":"correct. If we can't figure"},{"speaker":"Priscilla","startTime":860.07,"endTime":863.79,"body":"something out, we may point you"},{"speaker":"Priscilla","startTime":863.79,"endTime":867.84,"body":"to a directory. But even if we"},{"speaker":"Priscilla","startTime":863.79,"endTime":867.84,"body":"do that, we always say feel free"},{"speaker":"Priscilla","startTime":867.84,"endTime":870.6,"body":"to copy us on the email to them."},{"speaker":"Priscilla","startTime":867.84,"endTime":870.6,"body":"And then we can work with them"},{"speaker":"Priscilla","startTime":870.6,"endTime":873.6,"body":"directly. But because you're"},{"speaker":"Priscilla","startTime":870.6,"endTime":873.6,"body":"submitting your podcast"},{"speaker":"Priscilla","startTime":873.6,"endTime":877.11,"body":"yourself, it needs to come from"},{"speaker":"Priscilla","startTime":873.6,"endTime":877.11,"body":"your email. And so you can copy"},{"speaker":"Priscilla","startTime":877.11,"endTime":879.54,"body":"us in and we can help but if we"},{"speaker":"Priscilla","startTime":877.11,"endTime":879.54,"body":"reach out to them for you, they"},{"speaker":"Priscilla","startTime":879.54,"endTime":882.3,"body":"won't be able to give us as much"},{"speaker":"Priscilla","startTime":879.54,"endTime":882.3,"body":"help as if you're reaching out"},{"speaker":"Priscilla","startTime":882.3,"endTime":883.35,"body":"yourself with your email."},{"speaker":"Jordan","startTime":886.5,"endTime":892.11,"body":"So once a podcaster is"},{"speaker":"Jordan","startTime":886.5,"endTime":892.11,"body":"listed, how do new episodes show"},{"speaker":"Jordan","startTime":892.11,"endTime":892.53,"body":"up?"},{"speaker":"Gilon","startTime":892.98,"endTime":896.4,"body":"Once your podcast is"},{"speaker":"Gilon","startTime":892.98,"endTime":896.4,"body":"listed, you don't actually have"},{"speaker":"Gilon","startTime":896.4,"endTime":898.95,"body":"to submit your second episode"},{"speaker":"Gilon","startTime":896.4,"endTime":898.95,"body":"like the manual process that you"},{"speaker":"Gilon","startTime":898.95,"endTime":902.01,"body":"did to submit your product Test."},{"speaker":"Gilon","startTime":898.95,"endTime":902.01,"body":"At first, everything is pretty"},{"speaker":"Gilon","startTime":902.01,"endTime":905.16,"body":"automatic. Now, it is automatic,"},{"speaker":"Gilon","startTime":902.01,"endTime":905.16,"body":"it is not immediate. And so"},{"speaker":"Gilon","startTime":905.16,"endTime":907.65,"body":"that's one of those things that"},{"speaker":"Gilon","startTime":905.16,"endTime":907.65,"body":"we get emails about. Sometimes"},{"speaker":"Gilon","startTime":907.65,"endTime":910.8,"body":"people are like, Oh my gosh, I"},{"speaker":"Gilon","startTime":907.65,"endTime":910.8,"body":"just published this episode. Why"},{"speaker":"Gilon","startTime":910.8,"endTime":914.16,"body":"is it not on Apple. So the"},{"speaker":"Gilon","startTime":910.8,"endTime":914.16,"body":"directories check your RSS feed"},{"speaker":"Gilon","startTime":914.19,"endTime":916.32,"body":"at different times, and some"},{"speaker":"Gilon","startTime":914.19,"endTime":916.32,"body":"check more frequently than"},{"speaker":"Gilon","startTime":916.32,"endTime":919.68,"body":"others. And so it can take a"},{"speaker":"Gilon","startTime":916.32,"endTime":919.68,"body":"little bit of time, Apple may"},{"speaker":"Gilon","startTime":919.68,"endTime":922.77,"body":"see the new episode pretty"},{"speaker":"Gilon","startTime":919.68,"endTime":922.77,"body":"immediately an update, where"},{"speaker":"Gilon","startTime":922.77,"endTime":925.77,"body":"Spotify may not be checking as"},{"speaker":"Gilon","startTime":922.77,"endTime":925.77,"body":"often and may not see the new"},{"speaker":"Gilon","startTime":925.77,"endTime":928.92,"body":"episode until a couple of hours"},{"speaker":"Gilon","startTime":925.77,"endTime":928.92,"body":"later. If you're seeing that"},{"speaker":"Gilon","startTime":928.92,"endTime":931.65,"body":"your directories are not synced"},{"speaker":"Gilon","startTime":928.92,"endTime":931.65,"body":"up updating, that's okay. It's"},{"speaker":"Gilon","startTime":931.65,"endTime":934.59,"body":"not a big deal. But if you are"},{"speaker":"Gilon","startTime":931.65,"endTime":934.59,"body":"noticing that they're not"},{"speaker":"Gilon","startTime":934.59,"endTime":937.68,"body":"updating within a few hours,"},{"speaker":"Gilon","startTime":934.59,"endTime":937.68,"body":"several hours, then that's"},{"speaker":"Gilon","startTime":937.68,"endTime":939.81,"body":"definitely an opportunity to"},{"speaker":"Gilon","startTime":937.68,"endTime":939.81,"body":"reach out to support so we can"},{"speaker":"Gilon","startTime":939.81,"endTime":941.52,"body":"kind of help and see what's"},{"speaker":"Gilon","startTime":939.81,"endTime":941.52,"body":"going on there."},{"speaker":"Jordan","startTime":942.0,"endTime":946.47,"body":"Well, we usually like to"},{"speaker":"Jordan","startTime":942.0,"endTime":946.47,"body":"say, what 24 hours for Apple, is"},{"speaker":"Jordan","startTime":946.47,"endTime":947.07,"body":"that right?"},{"speaker":"Priscilla","startTime":947.31,"endTime":949.86,"body":"It used to be 24"},{"speaker":"Priscilla","startTime":947.31,"endTime":949.86,"body":"hours. But recently, they've"},{"speaker":"Priscilla","startTime":949.89,"endTime":953.61,"body":"really been updating more"},{"speaker":"Priscilla","startTime":949.89,"endTime":953.61,"body":"frequently they they check RSS"},{"speaker":"Priscilla","startTime":953.61,"endTime":956.19,"body":"feeds more frequently, they look"},{"speaker":"Priscilla","startTime":953.61,"endTime":956.19,"body":"for updates. So that's kind of"},{"speaker":"Priscilla","startTime":956.19,"endTime":959.94,"body":"the way that the RSS feed works"},{"speaker":"Priscilla","startTime":956.19,"endTime":959.94,"body":"is when you upload an episode of"},{"speaker":"Priscilla","startTime":959.94,"endTime":964.05,"body":"Buzzsprout, we put it in your"},{"speaker":"Priscilla","startTime":959.94,"endTime":964.05,"body":"RSS feed. And then because Apple"},{"speaker":"Priscilla","startTime":964.05,"endTime":967.47,"body":"Spotify, Google, all of those"},{"speaker":"Priscilla","startTime":964.05,"endTime":967.47,"body":"directories are checking your"},{"speaker":"Priscilla","startTime":967.47,"endTime":971.13,"body":"RSS feed for new info, they will"},{"speaker":"Priscilla","startTime":967.47,"endTime":971.13,"body":"see the new episode when they"},{"speaker":"Priscilla","startTime":971.13,"endTime":973.77,"body":"check. But like John was saying"},{"speaker":"Priscilla","startTime":971.13,"endTime":973.77,"body":"they all check at different"},{"speaker":"Priscilla","startTime":973.77,"endTime":979.68,"body":"times. And so you might not see"},{"speaker":"Priscilla","startTime":973.77,"endTime":979.68,"body":"your episode show up on Spotify,"},{"speaker":"Priscilla","startTime":979.74,"endTime":982.53,"body":"the same time it shows up on"},{"speaker":"Priscilla","startTime":979.74,"endTime":982.53,"body":"Apple, you also might not see"},{"speaker":"Priscilla","startTime":982.53,"endTime":985.29,"body":"that your episode shows up the"},{"speaker":"Priscilla","startTime":982.53,"endTime":985.29,"body":"same time on Apple every single"},{"speaker":"Priscilla","startTime":985.29,"endTime":989.4,"body":"week, it might be slightly off."},{"speaker":"Priscilla","startTime":985.29,"endTime":989.4,"body":"So I usually tell people at 12am"},{"speaker":"Priscilla","startTime":989.4,"endTime":992.55,"body":"on the day, they want it to be"},{"speaker":"Priscilla","startTime":989.4,"endTime":992.55,"body":"accessible. And that way, by the"},{"speaker":"Priscilla","startTime":992.55,"endTime":995.31,"body":"time people are starting their"},{"speaker":"Priscilla","startTime":992.55,"endTime":995.31,"body":"commutes in the morning, the"},{"speaker":"Priscilla","startTime":995.31,"endTime":997.95,"body":"episode is going to be there and"},{"speaker":"Priscilla","startTime":995.31,"endTime":997.95,"body":"there will have been plenty of"},{"speaker":"Priscilla","startTime":997.95,"endTime":1000.29,"body":"time for it to show up because"},{"speaker":"Priscilla","startTime":997.95,"endTime":1000.29,"body":"that'll be like eight hours"},{"speaker":"Priscilla","startTime":1000.29,"endTime":1003.47,"body":"later. The only other thing I'll"},{"speaker":"Priscilla","startTime":1000.29,"endTime":1003.47,"body":"mention is sometimes people get"},{"speaker":"Priscilla","startTime":1003.47,"endTime":1006.71,"body":"a little bit frustrated when"},{"speaker":"Priscilla","startTime":1003.47,"endTime":1006.71,"body":"their episode is not showing in"},{"speaker":"Priscilla","startTime":1006.71,"endTime":1010.58,"body":"sync across all directories. So"},{"speaker":"Priscilla","startTime":1006.71,"endTime":1010.58,"body":"it's showing on Apple, it's not"},{"speaker":"Priscilla","startTime":1010.58,"endTime":1013.88,"body":"showing on Spotify, I want it to"},{"speaker":"Priscilla","startTime":1010.58,"endTime":1013.88,"body":"show at the same time on both."},{"speaker":"Priscilla","startTime":1014.09,"endTime":1017.54,"body":"And so I would just say keep in"},{"speaker":"Priscilla","startTime":1014.09,"endTime":1017.54,"body":"mind, your listeners have one"},{"speaker":"Priscilla","startTime":1017.54,"endTime":1020.96,"body":"directory that they are going to"},{"speaker":"Priscilla","startTime":1017.54,"endTime":1020.96,"body":"to look for your episode, you're"},{"speaker":"Priscilla","startTime":1020.96,"endTime":1024.08,"body":"not going to have a listener"},{"speaker":"Priscilla","startTime":1020.96,"endTime":1024.08,"body":"that goes to Spotify, and then"},{"speaker":"Priscilla","startTime":1024.08,"endTime":1027.8,"body":"switch to Apple to see if it's"},{"speaker":"Priscilla","startTime":1024.08,"endTime":1027.8,"body":"on Apple, you probably have"},{"speaker":"Priscilla","startTime":1027.83,"endTime":1030.47,"body":"trends within your listeners,"},{"speaker":"Priscilla","startTime":1027.83,"endTime":1030.47,"body":"some listen to just Spotify and"},{"speaker":"Priscilla","startTime":1030.47,"endTime":1033.35,"body":"some listen to just apple. So"},{"speaker":"Priscilla","startTime":1030.47,"endTime":1033.35,"body":"having it synced across"},{"speaker":"Priscilla","startTime":1033.35,"endTime":1037.01,"body":"directories is not so important,"},{"speaker":"Priscilla","startTime":1033.35,"endTime":1037.01,"body":"at least not to the minute,"},{"speaker":"Priscilla","startTime":1037.04,"endTime":1039.47,"body":"obviously, within a couple"},{"speaker":"Priscilla","startTime":1037.04,"endTime":1039.47,"body":"hours. It's good to have them"},{"speaker":"Priscilla","startTime":1039.47,"endTime":1043.19,"body":"there. But I wouldn't worry too"},{"speaker":"Priscilla","startTime":1039.47,"endTime":1043.19,"body":"much about it being perfectly"},{"speaker":"Priscilla","startTime":1043.19,"endTime":1045.08,"body":"synced across directories. And"},{"speaker":"Jordan","startTime":1045.079,"endTime":1047.899,"body":"that's a common mistake"},{"speaker":"Jordan","startTime":1045.079,"endTime":1047.899,"body":"that I see a lot of podcasters"},{"speaker":"Jordan","startTime":1047.899,"endTime":1052.129,"body":"do is you know, they'll be"},{"speaker":"Jordan","startTime":1047.899,"endTime":1052.129,"body":"promoting their podcast on"},{"speaker":"Jordan","startTime":1052.129,"endTime":1056.599,"body":"social media. And they'll say"},{"speaker":"Jordan","startTime":1052.129,"endTime":1056.599,"body":"Tuesdays at six Central this"},{"speaker":"Jordan","startTime":1056.599,"endTime":1061.729,"body":"episode, and that's a dangerous"},{"speaker":"Jordan","startTime":1056.599,"endTime":1061.729,"body":"game. That's not ideal, because"},{"speaker":"Jordan","startTime":1061.729,"endTime":1065.239,"body":"it's like you said it could show"},{"speaker":"Jordan","startTime":1061.729,"endTime":1065.239,"body":"up for somebody on Spotify. But"},{"speaker":"Jordan","startTime":1065.239,"endTime":1070.039,"body":"it maybe it hasn't updated until"},{"speaker":"Jordan","startTime":1065.239,"endTime":1070.039,"body":"like 8pm on Apple or, you know,"},{"speaker":"Jordan","startTime":1070.039,"endTime":1073.879,"body":"if you're not uploading your"},{"speaker":"Jordan","startTime":1070.039,"endTime":1073.879,"body":"podcast and having it scheduled"},{"speaker":"Jordan","startTime":1073.879,"endTime":1077.869,"body":"to release at midnight, your"},{"speaker":"Jordan","startTime":1073.879,"endTime":1077.869,"body":"time, then you know, it could"},{"speaker":"Jordan","startTime":1077.869,"endTime":1082.459,"body":"potentially lead into the next"},{"speaker":"Jordan","startTime":1077.869,"endTime":1082.459,"body":"day before anyone sees it."},{"speaker":"Priscilla","startTime":1082.97,"endTime":1085.22,"body":"It's good to be"},{"speaker":"Priscilla","startTime":1082.97,"endTime":1085.22,"body":"realistic on your expectations."},{"speaker":"Priscilla","startTime":1085.22,"endTime":1088.88,"body":"Yeah, it used to be, you know,"},{"speaker":"Priscilla","startTime":1085.22,"endTime":1088.88,"body":"when I feel like when I started"},{"speaker":"Priscilla","startTime":1088.88,"endTime":1091.82,"body":"doing support, it was much more"},{"speaker":"Priscilla","startTime":1088.88,"endTime":1091.82,"body":"common that it would take almost"},{"speaker":"Priscilla","startTime":1091.82,"endTime":1095.96,"body":"24 hours to show up on some"},{"speaker":"Priscilla","startTime":1091.82,"endTime":1095.96,"body":"listings. And now it really is"},{"speaker":"Priscilla","startTime":1095.96,"endTime":1099.38,"body":"much faster. I mean, most"},{"speaker":"Priscilla","startTime":1095.96,"endTime":1099.38,"body":"directories will show it within"},{"speaker":"Priscilla","startTime":1099.38,"endTime":1103.43,"body":"a couple hours. So if you're"},{"speaker":"Priscilla","startTime":1099.38,"endTime":1103.43,"body":"publishing early, early morning,"},{"speaker":"Priscilla","startTime":1103.49,"endTime":1105.23,"body":"on the day you want it live,"},{"speaker":"Priscilla","startTime":1103.49,"endTime":1105.23,"body":"you'll be fine."},{"speaker":"Jordan","startTime":1105.56,"endTime":1108.65,"body":"I think it was last"},{"speaker":"Jordan","startTime":1105.56,"endTime":1108.65,"body":"year, they changed Apple"},{"speaker":"Jordan","startTime":1108.65,"endTime":1111.53,"body":"podcasts Connect, which is like"},{"speaker":"Jordan","startTime":1108.65,"endTime":1111.53,"body":"the dashboard that you go into"},{"speaker":"Jordan","startTime":1111.53,"endTime":1115.04,"body":"as a podcaster to be able to"},{"speaker":"Jordan","startTime":1111.53,"endTime":1115.04,"body":"like finagle things. And they"},{"speaker":"Jordan","startTime":1115.04,"endTime":1119.54,"body":"used to have the ability to"},{"speaker":"Jordan","startTime":1115.04,"endTime":1119.54,"body":"manually update your RSS feed."},{"speaker":"Jordan","startTime":1120.05,"endTime":1124.25,"body":"So if it wasn't updating, you"},{"speaker":"Jordan","startTime":1120.05,"endTime":1124.25,"body":"could manually do it. But I"},{"speaker":"Jordan","startTime":1124.28,"endTime":1127.82,"body":"believe that they took that away"},{"speaker":"Jordan","startTime":1124.28,"endTime":1127.82,"body":"last summer and so you can't"},{"speaker":"Jordan","startTime":1127.91,"endTime":1131.63,"body":"manually do it anymore. Is that"},{"speaker":"Jordan","startTime":1127.91,"endTime":1131.63,"body":"correct? So I see"},{"speaker":"Priscilla","startTime":1131.69,"endTime":1134.6,"body":"a lot. So they used"},{"speaker":"Priscilla","startTime":1131.69,"endTime":1134.6,"body":"to have, like you said the"},{"speaker":"Priscilla","startTime":1134.6,"endTime":1138.02,"body":"option to manually refresh your"},{"speaker":"Priscilla","startTime":1134.6,"endTime":1138.02,"body":"listing. So you're not changing"},{"speaker":"Priscilla","startTime":1138.02,"endTime":1140.6,"body":"your RSS feed, but you're"},{"speaker":"Priscilla","startTime":1138.02,"endTime":1140.6,"body":"refreshing the listing to check"},{"speaker":"Priscilla","startTime":1140.6,"endTime":1144.68,"body":"the RSS feed that button they"},{"speaker":"Priscilla","startTime":1140.6,"endTime":1144.68,"body":"did originally take away when"},{"speaker":"Priscilla","startTime":1144.68,"endTime":1147.68,"body":"they made all the updates to"},{"speaker":"Priscilla","startTime":1144.68,"endTime":1147.68,"body":"podcast Connect. But it's back"},{"speaker":"Priscilla","startTime":1147.68,"endTime":1152.21,"body":"now. So you can use it again."},{"speaker":"Priscilla","startTime":1147.68,"endTime":1152.21,"body":"Oh, good. So it's there. But one"},{"speaker":"Priscilla","startTime":1152.21,"endTime":1155.3,"body":"thing to keep in mind is that"},{"speaker":"Priscilla","startTime":1152.21,"endTime":1155.3,"body":"Apple is pretty protective of"},{"speaker":"Priscilla","startTime":1155.3,"endTime":1159.83,"body":"that button. So if you make it a"},{"speaker":"Priscilla","startTime":1155.3,"endTime":1159.83,"body":"habit to go in and manually"},{"speaker":"Priscilla","startTime":1159.83,"endTime":1162.92,"body":"refresh every single time you"},{"speaker":"Priscilla","startTime":1159.83,"endTime":1162.92,"body":"post a new episode, Apple will"},{"speaker":"Priscilla","startTime":1162.92,"endTime":1165.8,"body":"take that button off of your"},{"speaker":"Priscilla","startTime":1162.92,"endTime":1165.8,"body":"account. At least that's what"},{"speaker":"Priscilla","startTime":1165.8,"endTime":1169.85,"body":"we've seen. So don't make it a"},{"speaker":"Priscilla","startTime":1165.8,"endTime":1169.85,"body":"habit to go in and do a manual"},{"speaker":"Priscilla","startTime":1169.85,"endTime":1173.54,"body":"refresh. only do that if you're"},{"speaker":"Priscilla","startTime":1169.85,"endTime":1173.54,"body":"you've been waiting a long time"},{"speaker":"Priscilla","startTime":1173.54,"endTime":1176.39,"body":"and you can't figure out why"},{"speaker":"Priscilla","startTime":1173.54,"endTime":1176.39,"body":"it's not updating then go ahead"},{"speaker":"Priscilla","startTime":1176.39,"endTime":1178.25,"body":"and do a manual refresh."},{"speaker":"Gilon","startTime":1178.34,"endTime":1179.75,"body":"Yep, use it sparingly."},{"speaker":"Jordan","startTime":1182.78,"endTime":1186.32,"body":"Okay, so we went over"},{"speaker":"Jordan","startTime":1182.78,"endTime":1186.32,"body":"what to do if an episode isn't"},{"speaker":"Jordan","startTime":1186.32,"endTime":1188.9,"body":"showing up, like right away how"},{"speaker":"Jordan","startTime":1186.32,"endTime":1188.9,"body":"to go through like the proper"},{"speaker":"Jordan","startTime":1188.9,"endTime":1193.01,"body":"channels, but what do you do if"},{"speaker":"Jordan","startTime":1188.9,"endTime":1193.01,"body":"a new episode just never shows"},{"speaker":"Jordan","startTime":1193.01,"endTime":1193.37,"body":"up?"},{"speaker":"Priscilla","startTime":1193.73,"endTime":1196.13,"body":"Well, sometimes, you"},{"speaker":"Priscilla","startTime":1193.73,"endTime":1196.13,"body":"know, you publish an episode and"},{"speaker":"Priscilla","startTime":1196.13,"endTime":1199.4,"body":"Buzzsprout and then it's been"},{"speaker":"Priscilla","startTime":1196.13,"endTime":1199.4,"body":"you know, two hours it's been"},{"speaker":"Priscilla","startTime":1199.4,"endTime":1201.44,"body":"four hours. Then six hours,"},{"speaker":"Priscilla","startTime":1199.4,"endTime":1201.44,"body":"eight hours, and it's not"},{"speaker":"Priscilla","startTime":1201.44,"endTime":1204.35,"body":"showing, and you do kind of go,"},{"speaker":"Priscilla","startTime":1201.44,"endTime":1204.35,"body":"Okay, now, I understand there's"},{"speaker":"Priscilla","startTime":1204.35,"endTime":1207.44,"body":"a delay here, but it should be"},{"speaker":"Priscilla","startTime":1204.35,"endTime":1207.44,"body":"available now. And now my"},{"speaker":"Priscilla","startTime":1207.44,"endTime":1209.93,"body":"listeners are noticing it's not"},{"speaker":"Priscilla","startTime":1207.44,"endTime":1209.93,"body":"there, and they're expecting it."},{"speaker":"Priscilla","startTime":1209.93,"endTime":1213.17,"body":"And so at that point, there are"},{"speaker":"Priscilla","startTime":1209.93,"endTime":1213.17,"body":"some things you can check. The"},{"speaker":"Priscilla","startTime":1213.17,"endTime":1216.2,"body":"first thing, which is more"},{"speaker":"Priscilla","startTime":1213.17,"endTime":1216.2,"body":"common than you would think is"},{"speaker":"Priscilla","startTime":1216.23,"endTime":1219.23,"body":"log into your account and make"},{"speaker":"Priscilla","startTime":1216.23,"endTime":1219.23,"body":"sure it's published. Sometimes"},{"speaker":"Priscilla","startTime":1219.23,"endTime":1222.44,"body":"people will schedule"},{"speaker":"Priscilla","startTime":1219.23,"endTime":1222.44,"body":"accidentally for the wrong time,"},{"speaker":"Priscilla","startTime":1222.47,"endTime":1225.89,"body":"or they just won't hit the"},{"speaker":"Priscilla","startTime":1222.47,"endTime":1225.89,"body":"publish button at all. So go in"},{"speaker":"Priscilla","startTime":1225.89,"endTime":1229.25,"body":"and make sure that your episode"},{"speaker":"Priscilla","startTime":1225.89,"endTime":1229.25,"body":"on the episodes page within your"},{"speaker":"Priscilla","startTime":1229.25,"endTime":1232.7,"body":"Buzzsprout account is actually"},{"speaker":"Priscilla","startTime":1229.25,"endTime":1232.7,"body":"published. If it's published,"},{"speaker":"Priscilla","startTime":1232.73,"endTime":1235.91,"body":"then you can do some other"},{"speaker":"Priscilla","startTime":1232.73,"endTime":1235.91,"body":"checks to see what could be"},{"speaker":"Priscilla","startTime":1235.91,"endTime":1239.42,"body":"going on. Some of those things"},{"speaker":"Priscilla","startTime":1235.91,"endTime":1239.42,"body":"we mentioned for being issues"},{"speaker":"Priscilla","startTime":1239.42,"endTime":1243.41,"body":"with the submission delay, those"},{"speaker":"Priscilla","startTime":1239.42,"endTime":1243.41,"body":"can apply here. So make sure"},{"speaker":"Priscilla","startTime":1243.47,"endTime":1245.6,"body":"again, that all of your"},{"speaker":"Priscilla","startTime":1243.47,"endTime":1245.6,"body":"information is still in the"},{"speaker":"Priscilla","startTime":1245.6,"endTime":1249.14,"body":"podcast info page, make sure you"},{"speaker":"Priscilla","startTime":1245.6,"endTime":1249.14,"body":"still have a URL in your RSS"},{"speaker":"Priscilla","startTime":1249.14,"endTime":1251.9,"body":"feed, you know, make sure you've"},{"speaker":"Priscilla","startTime":1249.14,"endTime":1251.9,"body":"given it time to show up."},{"speaker":"Priscilla","startTime":1252.02,"endTime":1254.93,"body":"Sometimes you can look in a"},{"speaker":"Priscilla","startTime":1252.02,"endTime":1254.93,"body":"directory, you might see it in"},{"speaker":"Priscilla","startTime":1254.96,"endTime":1258.65,"body":"Spotify, but you won't see it an"},{"speaker":"Priscilla","startTime":1254.96,"endTime":1258.65,"body":"apple after you know, 10 hours,"},{"speaker":"Priscilla","startTime":1258.83,"endTime":1261.2,"body":"well, then you go okay, well,"},{"speaker":"Priscilla","startTime":1258.83,"endTime":1261.2,"body":"that seems like there might be"},{"speaker":"Priscilla","startTime":1261.2,"endTime":1265.61,"body":"an issue with Apple and not"},{"speaker":"Priscilla","startTime":1261.2,"endTime":1265.61,"body":"Spotify, and not my RSS feed,"},{"speaker":"Priscilla","startTime":1265.61,"endTime":1268.64,"body":"everything in my RSS feed looks"},{"speaker":"Priscilla","startTime":1265.61,"endTime":1268.64,"body":"good. But Apple's the only"},{"speaker":"Priscilla","startTime":1268.64,"endTime":1271.49,"body":"listing that's not showing it."},{"speaker":"Priscilla","startTime":1268.64,"endTime":1271.49,"body":"So in that case, you know, you"},{"speaker":"Priscilla","startTime":1271.49,"endTime":1274.61,"body":"could go log into podcasts"},{"speaker":"Priscilla","startTime":1271.49,"endTime":1274.61,"body":"connect and do the manual"},{"speaker":"Priscilla","startTime":1274.61,"endTime":1277.55,"body":"refresh option. But again, when"},{"speaker":"Priscilla","startTime":1274.61,"endTime":1277.55,"body":"in doubt, when you're ever"},{"speaker":"Priscilla","startTime":1277.55,"endTime":1279.5,"body":"running into these kind of"},{"speaker":"Priscilla","startTime":1277.55,"endTime":1279.5,"body":"issues, and you're"},{"speaker":"Priscilla","startTime":1279.5,"endTime":1282.59,"body":"troubleshooting, you can always"},{"speaker":"Priscilla","startTime":1279.5,"endTime":1282.59,"body":"email support. And we will walk"},{"speaker":"Priscilla","startTime":1282.59,"endTime":1284.63,"body":"through the troubleshooting"},{"speaker":"Priscilla","startTime":1282.59,"endTime":1284.63,"body":"steps with you and make sure"},{"speaker":"Priscilla","startTime":1284.63,"endTime":1288.17,"body":"that everything on our end is"},{"speaker":"Priscilla","startTime":1284.63,"endTime":1288.17,"body":"correct and the acting normal,"},{"speaker":"Priscilla","startTime":1288.47,"endTime":1293.03,"body":"and help you kind of narrow down"},{"speaker":"Priscilla","startTime":1288.47,"endTime":1293.03,"body":"what is causing the delay. I"},{"speaker":"Priscilla","startTime":1293.03,"endTime":1293.27,"body":"want"},{"speaker":"Jordan","startTime":1293.27,"endTime":1296.33,"body":"to sort of segue this"},{"speaker":"Jordan","startTime":1293.27,"endTime":1296.33,"body":"into a very common question that"},{"speaker":"Jordan","startTime":1296.33,"endTime":1300.62,"body":"I have seen in the Buzzsprout"},{"speaker":"Jordan","startTime":1296.33,"endTime":1300.62,"body":"Facebook community group. And"},{"speaker":"Jordan","startTime":1300.65,"endTime":1305.12,"body":"that is I have an episode that's"},{"speaker":"Jordan","startTime":1300.65,"endTime":1305.12,"body":"not showing up or my earlier"},{"speaker":"Jordan","startTime":1305.12,"endTime":1308.15,"body":"episodes aren't showing up. And"},{"speaker":"Jordan","startTime":1305.12,"endTime":1308.15,"body":"I've I'm 50 episodes, and I'm"},{"speaker":"Jordan","startTime":1308.15,"endTime":1311.57,"body":"100 episodes in and suddenly my"},{"speaker":"Jordan","startTime":1308.15,"endTime":1311.57,"body":"episodes are disappearing, like"},{"speaker":"Jordan","startTime":1311.57,"endTime":1315.05,"body":"my older episodes, where are"},{"speaker":"Jordan","startTime":1311.57,"endTime":1315.05,"body":"they going? And I see that all"},{"speaker":"Jordan","startTime":1315.11,"endTime":1320.72,"body":"the time. Yeah. So what is"},{"speaker":"Jordan","startTime":1315.11,"endTime":1320.72,"body":"usually the cause for this kind"},{"speaker":"Jordan","startTime":1320.72,"endTime":1322.1,"body":"of weird phenomenon?"},{"speaker":"Priscilla","startTime":1322.7,"endTime":1324.35,"body":"It's funny, I"},{"speaker":"Priscilla","startTime":1322.7,"endTime":1324.35,"body":"actually like getting that"},{"speaker":"Priscilla","startTime":1324.35,"endTime":1327.86,"body":"question because I feel like"},{"speaker":"Priscilla","startTime":1324.35,"endTime":1327.86,"body":"people get people write in and"},{"speaker":"Priscilla","startTime":1327.86,"endTime":1331.07,"body":"they're like, I cannot figure"},{"speaker":"Priscilla","startTime":1327.86,"endTime":1331.07,"body":"out what's going on my first 17"},{"speaker":"Priscilla","startTime":1331.07,"endTime":1334.67,"body":"episodes aren't showing up. And"},{"speaker":"Priscilla","startTime":1331.07,"endTime":1334.67,"body":"I just, I just released my 100"},{"speaker":"Priscilla","startTime":1334.67,"endTime":1337.79,"body":"and 18th episode, you know"},{"speaker":"Priscilla","startTime":1334.67,"endTime":1337.79,"body":"what's going on. And I love"},{"speaker":"Priscilla","startTime":1337.79,"endTime":1341.54,"body":"answering it because it's such"},{"speaker":"Priscilla","startTime":1337.79,"endTime":1341.54,"body":"an easy fix. So in your RSS"},{"speaker":"Priscilla","startTime":1341.54,"endTime":1344.99,"body":"feed, you have the ability to"},{"speaker":"Priscilla","startTime":1341.54,"endTime":1344.99,"body":"put a feed limit. And so you can"},{"speaker":"Priscilla","startTime":1344.99,"endTime":1349.31,"body":"go in and set that your feed"},{"speaker":"Priscilla","startTime":1344.99,"endTime":1349.31,"body":"will only show 100 episodes. And"},{"speaker":"Priscilla","startTime":1349.31,"endTime":1353.72,"body":"so if that happens, then when"},{"speaker":"Priscilla","startTime":1349.31,"endTime":1353.72,"body":"you hit 100 episodes, the"},{"speaker":"Priscilla","startTime":1353.81,"endTime":1356.9,"body":"directories are going to stop"},{"speaker":"Priscilla","startTime":1353.81,"endTime":1356.9,"body":"showing the earlier episodes"},{"speaker":"Priscilla","startTime":1356.9,"endTime":1359.72,"body":"when you're above 100. So all"},{"speaker":"Priscilla","startTime":1356.9,"endTime":1359.72,"body":"you have to do is go and remove"},{"speaker":"Priscilla","startTime":1359.72,"endTime":1362.81,"body":"the feed limit inside of your"},{"speaker":"Priscilla","startTime":1359.72,"endTime":1362.81,"body":"Buzzsprout account. It lives on"},{"speaker":"Priscilla","startTime":1362.81,"endTime":1365.87,"body":"the podcast info page. So you"},{"speaker":"Priscilla","startTime":1362.81,"endTime":1365.87,"body":"just go remove the feed limit."},{"speaker":"Priscilla","startTime":1365.87,"endTime":1369.74,"body":"And then when the directory hits"},{"speaker":"Priscilla","startTime":1365.87,"endTime":1369.74,"body":"your RSS feed to check changes,"},{"speaker":"Priscilla","startTime":1369.74,"endTime":1373.64,"body":"they'll see all 100 and whatever"},{"speaker":"Priscilla","startTime":1369.74,"endTime":1373.64,"body":"episodes there and they'll all"},{"speaker":"Priscilla","startTime":1373.64,"endTime":1376.64,"body":"show up. So yeah, it's like a"},{"speaker":"Priscilla","startTime":1373.64,"endTime":1376.64,"body":"nice payoff answer I love when"},{"speaker":"Priscilla","startTime":1376.64,"endTime":1379.4,"body":"those come in, because I'm like,"},{"speaker":"Priscilla","startTime":1376.64,"endTime":1379.4,"body":"Oh, I know exactly what's going"},{"speaker":"Priscilla","startTime":1379.4,"endTime":1381.74,"body":"on. And I'm gonna help you fix"},{"speaker":"Priscilla","startTime":1379.4,"endTime":1381.74,"body":"it in two seconds."},{"speaker":"Jordan","startTime":1381.77,"endTime":1383.57,"body":"And it's a common thing"},{"speaker":"Jordan","startTime":1381.77,"endTime":1383.57,"body":"that happened. It's pretty"},{"speaker":"Jordan","startTime":1383.57,"endTime":1384.32,"body":"common."},{"speaker":"Priscilla","startTime":1384.53,"endTime":1387.65,"body":"I think when people"},{"speaker":"Priscilla","startTime":1384.53,"endTime":1387.65,"body":"start their podcast, they are"},{"speaker":"Priscilla","startTime":1387.65,"endTime":1391.64,"body":"going through the podcast info"},{"speaker":"Priscilla","startTime":1387.65,"endTime":1391.64,"body":"page, and they see that limit"},{"speaker":"Priscilla","startTime":1391.64,"endTime":1395.09,"body":"there. And because you're just"},{"speaker":"Priscilla","startTime":1391.64,"endTime":1395.09,"body":"at episode one at that point, I"},{"speaker":"Priscilla","startTime":1395.09,"endTime":1397.43,"body":"don't know why. But I think"},{"speaker":"Priscilla","startTime":1395.09,"endTime":1397.43,"body":"sometimes people go, Okay, I'm"},{"speaker":"Priscilla","startTime":1397.43,"endTime":1399.74,"body":"gonna put a limit on this not"},{"speaker":"Priscilla","startTime":1397.43,"endTime":1399.74,"body":"knowing exactly what it means."},{"speaker":"Priscilla","startTime":1399.89,"endTime":1402.92,"body":"But it doesn't show up as a"},{"speaker":"Priscilla","startTime":1399.89,"endTime":1402.92,"body":"consequence until you hit"},{"speaker":"Priscilla","startTime":1402.98,"endTime":1406.19,"body":"whatever limit you put. So then"},{"speaker":"Priscilla","startTime":1402.98,"endTime":1406.19,"body":"by the time they get to 100"},{"speaker":"Priscilla","startTime":1406.19,"endTime":1409.76,"body":"episodes, it's been almost two"},{"speaker":"Priscilla","startTime":1406.19,"endTime":1409.76,"body":"years since you put the limit in"},{"speaker":"Priscilla","startTime":1409.76,"endTime":1412.25,"body":"place. So you may not even"},{"speaker":"Priscilla","startTime":1409.76,"endTime":1412.25,"body":"remember that you did that."},{"speaker":"Jordan","startTime":1415.28,"endTime":1417.56,"body":"All right. Well, I think"},{"speaker":"Jordan","startTime":1415.28,"endTime":1417.56,"body":"that that wraps up this episode"},{"speaker":"Jordan","startTime":1417.56,"endTime":1422.0,"body":"of podcasts and q\u0026a support"},{"speaker":"Jordan","startTime":1417.56,"endTime":1422.0,"body":"mailbag. Dylon and Priscilla,"},{"speaker":"Jordan","startTime":1422.0,"endTime":1425.78,"body":"thank you so much again for"},{"speaker":"Jordan","startTime":1422.0,"endTime":1425.78,"body":"joining me on this episode."},{"speaker":"Priscilla","startTime":1425.839,"endTime":1427.549,"body":"Well, thanks for"},{"speaker":"Priscilla","startTime":1425.839,"endTime":1427.549,"body":"having thanks for having this."},{"speaker":"Jordan","startTime":1429.109,"endTime":1432.169,"body":"I hope this episode of"},{"speaker":"Jordan","startTime":1429.109,"endTime":1432.169,"body":"Podcasting Q\u0026A has been helpful"},{"speaker":"Jordan","startTime":1432.169,"endTime":1435.379,"body":"to you. If you have a question"},{"speaker":"Jordan","startTime":1432.169,"endTime":1435.379,"body":"you'd like us to answer on a"},{"speaker":"Jordan","startTime":1435.379,"endTime":1440.119,"body":"future episode, go to pod"},{"speaker":"Jordan","startTime":1435.379,"endTime":1440.119,"body":"inbox.com/buzzsprout or click"},{"speaker":"Jordan","startTime":1440.119,"endTime":1443.299,"body":"the link in the show notes to"},{"speaker":"Jordan","startTime":1440.119,"endTime":1443.299,"body":"leave us an audio message. And"},{"speaker":"Jordan","startTime":1443.299,"endTime":1445.069,"body":"as always, Keep podcasting"}]}