🙌Audrey Wu is the co-founder and CEO of Converg, a voice and messaging platform powering conversational experiences for brands such as Sephora, Proactiv, Shopify, and the Grammy’s.
Here's a sneak peek at what we covered...
✅ How did you first get into the bot world?
✅ Although the concepts of chatbots has been around for quite some time, agencies and companies are now having to figure out what a chatbot team looks like. I’m curious to know what does your role as CEO at Convrg look like right now?
✅ What are the most important metrics you look at in a voice bot’s performance?
✅How do you approach personality-building for bots?
✅Out of all of the amazing experiences that you have built for your clients, what have been some of the most impactful use cases you’ve built for your clients?
✅How would you describe a chatbot to your mom?
✅ Where do you see your bot business in two years? The industry’s moving so fast so I’d love to hear where you think bots are going and how that will affect your business.
✅What do you wish there was a bot for?
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