The Practical Futurist Podcast
Episode 3: The Future of Voice with James Poulter
Chapters
00:02:55
Podcasting since 2007
00:03:58
Pre-iPhone podcasting - biggest learnings
00:03:58
Your first experience with Alexa
00:05:35
How children interact with smart speakers
00:06:00
Smart speakers are driving the growth of voice services
00:07:07
Don’t just focus on the smart speaker
00:08:24
Voice+ is the future
00:08:56
What 3 words - great voice example
00:09:45
The “killer app” in Voice
00:10:30
What will Google Duplex do for voice?
00:13:35
Should we we saying please and thank you to voice assistants?
00:14:05
Will we have an emotionally intelligent bot in our lifetime?
00:17:25
The science of voice phrasing
00:18:05
The notion of voice brand guidelines
00:20:06
Brand tone of voice
00:20:33
Using the voice of the Master Distiller for a Whiskey brand
00:22:26
The notion of Voice user interface
00:23:38
Will we have dedicated voice departments?
00:24:24
The speed of adoption of voice in < 18 months

00:25:49
Why we’re listening to more audio content
00:26:48
Audio - the screen rebellion
00:27:40
Voice beyond the home
00:28:01
Bose AR is a good view of the ambient voice experience
00:28:36
The rise of Voice + AR
00:29:34
Voice in the enterprise - eg meeting room bookings
00:30:25
Surfacing data using voice “Hey Salesforce …”
00:31:03
Ambient listening - the "always on" assistant
00:31:21
Is our phone listening to us? The privacy squeeze
00:33:36
Ambient listening use cases - mental health and ethics
00:34:58
Privacy vs utility - crossing the privacy cavern
00:35:29
The Voice 2 community - key learnings
00:36:29
Three things for next week
00:38:12
One listener gets a free Amazon Echo!
00:38:31
Where can you find out more about James?
The Practical Futurist Podcast
Episode 3: The Future of Voice with James Poulter
Jun 17, 2019 Season 1 Episode 3
Andrew Grill
Voice expert James Poulter speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... Voice?"