The Actionable Futurist® Podcast
S1 Episode 3: The Future of Voice with James Poulter
Chapters
Chapters
2:55
Podcasting since 2007
3:58
Pre-iPhone podcasting - biggest learnings
3:58
Your first experience with Alexa
5:35
How children interact with smart speakers
6:00
Smart speakers are driving the growth of voice services
7:07
Don’t just focus on the smart speaker
8:24
Voice+ is the future
8:56
What 3 words - great voice example
9:45
The “killer app” in Voice
10:30
What will Google Duplex do for voice?
13:35
Should we we saying please and thank you to voice assistants?
14:05
Will we have an emotionally intelligent bot in our lifetime?
17:25
The science of voice phrasing
18:05
The notion of voice brand guidelines
20:06
Brand tone of voice
20:33
Using the voice of the Master Distiller for a Whiskey brand
22:26
The notion of Voice user interface
23:38
Will we have dedicated voice departments?
24:24
The speed of adoption of voice in < 18 months

25:49
Why we’re listening to more audio content
26:48
Audio - the screen rebellion
27:40
Voice beyond the home
28:01
Bose AR is a good view of the ambient voice experience
28:36
The rise of Voice + AR
29:34
Voice in the enterprise - eg meeting room bookings
30:25
Surfacing data using voice “Hey Salesforce …”
31:03
Ambient listening - the "always on" assistant
31:21
Is our phone listening to us? The privacy squeeze
33:36
Ambient listening use cases - mental health and ethics
34:58
Privacy vs utility - crossing the privacy cavern
35:29
The Voice 2 community - key learnings
36:29
Three things for next week
38:12
One listener gets a free Amazon Echo!
38:31
Where can you find out more about James?
Info
The Actionable Futurist® Podcast
S1 Episode 3: The Future of Voice with James Poulter
Jun 17, 2019 Season 1 Episode 3
The Actionable Futurist® Andrew Grill

In Episode 3 we speak with James Poulter, the co-founder of Voice Agency Vixen Labs and answer the question “What’s the Future of … Voice?”.

In this show, we covered a range of topics including:

  • Why James started podcasting back in 2007
  • Key learnings from being an early podcaster
  • How the next generation will interact with computers using voice
  • How smart speakers will drive the growth of all voice services
  • Is there a voice “killer app” yet?
  • What will Google Duplex do for voice?
  • Building empathy into voice services
  • The science of voice phrasing for success
  • The notion of a “brand tone of voice”
  • Predictions for voice in the next 18 months?
  • The possibility for dedicated voice departments
  • Ambient listening - what is it and what are the implications?
  • How voice is growing thanks to “screen fatigue”
  • The rise of voice + AR
  • Voice in the enterprise
  • Privacy vs utility - crossing the “privacy chasm”
  • Three things listeners can do next week to experiment with voice

More about James

Twitter: @JamesPoulter
Company: vixenlabs.co
Voice 2 Community


Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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