Podcast Episode

Chapters

00:02:40

Heartificial empathy - an introduction

00:03:06

The need for empathy in business

00:04:36

Can we create empathy in a machine?

00:06:05

Feeling vs cognitive empathy

00:09:19

Ethics in AI

00:11:27

Avoiding conscious bias

00:13:25

How can we learn to be more empathetic?

00:14:29

The case for reading great novels

00:15:19

Empathy as a key competitive advantage

00:18:02

The rise of the "Empathy Index"

00:19:46

Key learnings from the book

00:20:59

3 Practical tips for next week

00:22:30

Where can people find out more about Minter?

The Practical Futurist Podcast

Episode 2: The Future of AI and Ethics with Minter Dial

Jun 03, 2019 Season 1 Episode 2

Andrew Grill

Best-selling Author of "Heartificial Empathy" Minter Dial speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... AI and Ethics?"

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Chapters

00:00:00

Introduction

00:00:47

Introducing Martin Brooks

00:01:26

Social serendipity

00:02:15

Who hires an "Impacttologist?

00:04:51

The performance levers

00:08:17

Adapting to new communications channels

00:11:24

Using new channels more effectively

00:14:12

A practical tip for public speaking

00:19:28

Learning from how pilots communicate

00:21:37

Using "rounds" on conference calls

00:25:20

The power of persuasion

00:31:47

Tips for being a great communicator

00:34:14

Three practical tips for next week

00:35:55

How has technology impacted your business?

00:38:25

How to find Martin online

The Practical Futurist Podcast

Episode 1: The Future of Communication with Martin Brooks

May 17, 2019 Season 1 Episode 1

Andrew Grill

Impacttologist Martin Brooks speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... Communication?"