Podcast Episode

Chapters

00:01:22

Where are we at in 2020 with cybersecurity?

00:02:02

Cyber is now a risk people are understanding

00:02:25

The WEF has designated cyber as a global risk

00:03:47

The average data breach takes 279 days to fix

00:05:00

Spotting patterns to help detect attacks

00:05:45

Do consumers care enough about cyber security?

00:07:04

Should executives and the board be cyber aware?

00:07:32

Getting business schools interested in cyber security

00:08:50

How ready are you for a crisis?

00:10:08

Cyber fire drills

00:13:19

Using AI to prevent attacks

00:16:39

Hyperpersonalised attacks

00:17:23

The employee as part of the 'last mile' of security

00:19:54

Removing the friction from cybersecurity

00:24:15

Cloud security and GDPR

00:26:18

The 5 stages of responding to an attack

00:29:01

Addressing the cybersecurity skills gap

00:31:50

Cyber role models

00:33:08

What can small companies do to get ready?

00:35:35

Three things to do this week

00:35:45

1. Think about what is critical

00:35:57

2. Think about what "good" looks like

00:36:07

3. Who do you call when something bad happens?

00:37:33

Finding out more about Nick's work

The Practical Futurist Podcast

S2 Episode 1: The Future of Cyber Security with Nick Coleman from IBM

Jan 13, 2020 Season 2 Episode 1

Andrew Grill

Futurist Keynote speaker Andrew Grill spoke with Nick Coleman from IBM about the future of Cybersecurity

Buzzsprout

Chapters

00:02:29

Three things to take from the Rough Diamond book

00:03:30

Seek out your tribe

00:03:50

Prayers, Stayers and Players

00:04:14

The notion of Lab Rats

00:07:57

Lab days

00:08:38

Why the status quo?

00:09:50

The Chief Disrupter

00:11:28

Disruptors scare traditional companies

00:14:07

Asking the right questions

00:14:38

Disruption is a negative term

00:15:41

Cutting the wrong costs

00:16:46

The emergency creative button

00:17:52

Our Young Leaders

00:18:31

Are disruptors made or born?

00:20:48

Can Entrepreneurs become Intrapreneurs?

00:21:35

Middle management feels jealous

00:22:27

Nicole's Black Book & why you need one

00:25:52

Which industries can handle a disruptor?

00:29:11

The NY Collective - what is it?

00:31:07

Three things to be better disruptive thinkers

00:31:14

Be curious

00:31:23

Get outside your comfort zone

00:32:02

Be honest and authentic

00:33:01

Find out more about Nicole

The Practical Futurist Podcast

S1 Episode 15: The Future of Disruptive Thinking with Nicole Yerson

Dec 02, 2019 Season 1 Episode 15

Andrew Grill

Futurist Keynote speaker Andrew Grill spoke with Nicole Yershon about the future of Disruptive Thinking

Buzzsprout

Chapters

00:01:16

What interested you about cryptocurrencies?

00:02:25

Why is cryptocurrency so misunderstood?

00:03:43

Crypto represents the next evolution of the internet

00:04:00

The value transfer revolution

00:04:54

How would you re-engineer Blockchain in 2019?

00:06:33

Is Blockchain always the best solution?

00:08:39

The open public blockchain

00:10:18

Helping the 2Bn unbanked people

00:10:42

Creating a global trust layer

00:11:36

The calls for stakeholder capitalism

00:12:41

The problem with bitcoin - humans are greedy

00:13:10

What does it feel like to own crypto?

00:14:10

Facebook's crypto ambition - Libra

00:16:25

The rise of surveillance capitalism

00:17:10

The problem with Facebook launching Libra

00:17:48

Holding bitcoin increases its value

00:18:15

Participatory capital

00:19:39

Who is responsible for promoting the benefits of crypto?

00:21:15

Blockchain can help with insurance policies

00:22:00

Rapid insurance payments using smart contracts

00:22:50

Sending donations using bitcoin

00:24:17

Three things for next week

00:24:29

1. Read the bitcoin whitepaper

00:24:55

2. Buy some bitcoin

00:25:02

3. Send someone some bitcoin

00:26:04

More about Jeremy @Jer979

00:26:12

Jeremy's blog

The Practical Futurist Podcast

S1 Episode 14: The Future of Cryptocurrency with Jeremy Epstein

Nov 18, 2019 Season 1 Episode 14

Andrew Grill

Futurist Keynote speaker Andrew Grill spoke with Jeremy Epstein about the future of Cryptocurrency.

Buzzsprout

Chapters

00:01:13

What does the 11 stand for in 11:FS?

00:01:45

What does 11FS do?

00:02:39

Are you a consultancy or a tech company

00:03:05

Digital banking is only 1% finished - what is left to do?

00:03:53

How do you differ from the big 4?

00:04:39

Disruptive consulting - disrupting the disruptors

00:05:23

Using podcasts to attract clients and share knowledge

00:07:05

The quality of the content depends on the intent

00:07:53

The Rise of UK Fintech movie

00:09:30

Handling growth vs innovation

00:10:32

Where do the existing banks have an opportunity to change?

00:11:23

Will the challengers get scale before the incumbents get innovation?

00:11:52

Fintech innovation

00:12:21

Natwest Bank's innovation journey

00:13:07

What are your largest challenges as a CMO?

00:14:41

The promise of Open Banking

00:15:31

Why consumers will demand a value exchange

00:16:41

Realising transformational value

00:18:20

3 things for next week around content marketing

00:18:29

1. Put value at the top of the pyramid

00:19:00

2. Be iterative and reactive

00:19:14

3. You need to drive business results

00:19:44

Find out more about Eric and 11:FS

The Practical Futurist Podcast

S1 Episode 13: The Future of Content Marketing with Eric Fulwiler from 11:FS

Nov 04, 2019 Season 1 Episode 13

Andrew Grill

Futurist Keynote speaker Andrew Grill spoke with 11:FS CMO Eric Fulwiler about the future of content marketing.

Buzzsprout

Chapters

00:00:00

Sainsbury's good move buying Argos

00:01:07

What is this thing called the World Wide Web?

00:02:06

Can the high street be saved from the threat of Amazon?

00:02:20

The High street vs the internet

00:02:51

What can high street retailers do to prevent extinction?

00:03:02

The last Blockbuster on the planet

00:04:04

Sainsbury's and Argos

00:05:10

Adaptive reuse

00:07:02

Store sizes can be a problem

00:07:36

The John Lewis online strategy

00:08:57

The problem with showrooming

00:09:50

Meeting consumer demands in-store

00:11:04

John Lewis in-store iPhones

00:11:26

The Apple retail experience

00:11:54

Removing the pay-desk

00:13:21

Redeploy pay-desk staff to the shop floor

00:14:15

The John Lewis Partnership model

00:15:21

RetailTainment - Retail + Entertainment

00:16:42

Today at Apple - why it works so well

00:17:28

Why a helpful store assistant will make you buy more

00:18:00

How to double transaction revenue

00:18:40

How delivery services are disrupting restaurants

00:19:44

The delivery channel is not important - it's all business

00:20:10

The dark kitchen concept

00:20:41

Alcohol sales will suffer with delivery services

00:21:10

The latest retail innovations

00:21:50

Using retail data to create better experiences

00:23:03

What will the high street look like in 5-10 years?

00:24:15

The role of cash in retail

00:24:35

Mobile is key for retail

00:24:51

The future retail mix

00:25:33

Three practical tips for retailers

00:25:50

1. Talk to your staff and customers

00:26:14

2. Be bold & innovative & fail fast

00:26:51

3. Make your customers the focus

00:27:29

Find out more about Julian and Jisp

The Practical Futurist Podcast

S1 Episode 12: The Future of Retail with Julian Fisher

Oct 21, 2019 Season 1 Episode 12

Andrew Grill

Futurist Keynote speaker Andrew Grill spoke with Julian Fisher about the future of retail.

Buzzsprout

Chapters

00:01:15

How did you get involved in the area of digital afterlife?

00:03:05

Who owns our data when we die?

00:03:35

Elaine's grandmother's letters

00:05:08

The ethics and privacy of family letters

00:06:52

The laws of data ownership

00:07:40

The deceased's right to privacy

00:08:02

Our digital footprint is co-created

00:09:02

Your digital will

00:10:28

Take your own copy of your valuable digital data

00:12:27

Your Facebook Legacy Contact

00:17:18

The legal issues around legacy contacts

00:17:47

Your digital afterlife on other platforms

00:21:57

Advice to my 9 year old daughter

00:24:22

Context collapse and personal brand

00:25:18

Eulogy for a digital stranger

00:27:44

The DeathTech space

00:29:22

Are you ready for your own digital afterlife?

00:30:44

3 tips to get your digital life in order

00:32:17

Find our more about Elaine

The Practical Futurist Podcast

S1 Episode 11: The Future of your digital afterlife with Dr Elaine Kasket

Oct 07, 2019 Season 1 Episode 11

Andrew Grill

Dr Elaine Kasket speaks with Futurist Keynote Speaker Andrew Grill about your digital afterlife

Buzzsprout

Chapters

00:01:27

What does a Chief Data Officer do?

00:02:14

Data as a front and back office activity

00:02:48

Data is an asset like goodwill

00:03:00

The right organisational design is key

00:03:47

Digital Transformation consulting worth $44Bn

00:04:23

How do we tame the data we hold?

00:05:07

We're drowning in data

00:08:33

The evolution of data scientists

00:09:24

The evolving role of the CMO

00:12:43

The Great Hack doccumentary

00:13:51

Facebook is a weaponised data machine

00:15:19

The value exchange

00:16:27

Digital Agents disrupting advertising

00:19:11

Social Media influencers

00:20:45

The Attention Economy

00:21:58

The skills required

00:22:53

Lauren went to scripting camp

00:24:05

What does it mean to be a "Data Person"?

00:24:41

Understanding confirmation bias

00:25:56

Salesforce + Google a powerful combination

00:27:04

Key trends in a post-GDPR world

00:29:05

Content that is worthwile

00:30:12

Managing your own personal data

00:33:15

Three things for next week

00:33:22

Watch the big hack on Netflix

00:33:34

Download your personal data

00:33:43

Check your phone settings

00:34:05

Voice search is the next search

00:34:48

Find out more about Lauren

The Practical Futurist Podcast

S1 Episode 10: The Future of Data with Lauren Walker

Sep 23, 2019 Season 1 Episode 10

Andrew Grill

Lauren Walker, Chief Operating & Data Officer in EMEA for Dentsu Aegis speaks with Futurist Keynote Speaker Andrew Grill about the future of data

Buzzsprout

Chapters

00:01:30

What is Open Banking?

00:02:58

Applications for Open Banking

00:03:28

The identity challenges

00:03:57

Matching the right person to the right product

00:05:00

GDPR and Open Banking

00:05:23

Data ownership is key

00:05:34

2018 - the year of regulated disruption

00:06:08

Giving the consumer back control

00:06:39

Why has Open Banking been slow to take off?

00:07:35

Is Open Banking good for banks?

00:08:34

Bank data is a leaking bucket

00:09:08

The real opportunity

00:09:33

What's the Open Banking silver bullet?

00:10:42

Account aggregation is just the start

00:11:12

Using data for customer onboarding

00:11:49

Consumer behavioural change

00:14:01

The balance between convenience and reward

00:15:16

We don't want the car loan - we want the car

00:15:56

The bigs banks try to innovate

00:16:08

Go build something in a WeWork

00:16:31

Banks are bad at using data

00:16:57

Being a B2C Fintech isn't easy

00:17:36

Monzo's IFTTT integration

00:17:53

Consumer data ownership is key

00:19:24

We need to give consumers an incentive to use Open Banking

00:19:42

Instant loans - 45% revenue increase & fraud reduction

00:21:39

Better managing a risk portfolio

00:22:20

The Australian Open Banking scene

00:23:34

The open data approach is a risk

00:24:48

Getting the regulators involved

00:26:30

3 things for next week

00:26:40

Think about the data

00:27:56

Find out more about James

The Practical Futurist Podcast

S1 Episode 9: The Future of Open Banking with James Varga

Sep 09, 2019 Season 1 Episode 9

Andrew Grill

James Varga, Open Banking Expert and advocate speaks with Practical Futurist Andrew Grill and answers the question “What’s the Future of … Open Banking?"

Buzzsprout

Chapters

00:01:16

The future of work is about relationships

00:01:40

Shift your thinking

00:02:17

Do people want to be managed in the digital age?

00:02:43

Managing the circumstances not the people

00:03:50

Soft vs disciplinary skills

00:04:25

We need people to connect people

00:04:40

What we can't teach AI to do is make a human connection

00:05:44

People are the only truly sustainable competitive advantage

00:06:50

What is the future of work?

00:07:23

People need to be agile and take ownership of their skills development

00:08:05

Flexibility is the key in the gig economy

00:09:25

The serviced office of the future

00:10:13

The one piece of technology that will drive fundamental change

00:11:17

The digital agent

00:12:34

My robots are the hardest workers

00:13:07

The receptionist of the future

00:14:25

The stigma of retrenchment

00:16:10

Managing Millennials

00:19:30

What ice skating can teach you

00:21:43

What organisations get wrong

00:22:46

If you punish risk you will get no innovation

00:23:22

Are we addressing ethics in business?

00:24:51

The link between risk and ethics

00:25:53

What 3 things can you do next week?

00:26:00

1. Build relationships not networks

00:26:08

2. Take a small risk & do something new

00:26:31

3. How can I be kinder & more connected to colleagues?

00:27:13

Find out more about Lynn

00:27:27

How disruptive mobile phones are

The Practical Futurist Podcast

S1 Episode 8: The Future of People Management with Dr Lynn Gribble

Aug 26, 2019 Season 1 Episode 8

Andrew Grill

Accidental academic, award-winning author & university lecturer Dr. Lynn Gribble speaks with Practical Futurist Andrew Grill and answers the question “What’s the Future of … People Management?"

Buzzsprout

Chapters

00:01:17

The lift pitch gone wrong

00:01:54

Getting people curious about our business

00:02:58

Simple tricks for networking events

00:03:43

How to stand out

00:04:13

Mistakes people make when pitching

00:05:32

Why the first 60 seconds is key

00:05:53

The worst pitch ever

00:06:19

Show you care what you're talking about

00:07:06

Think about your style and tone

00:07:48

Getting your nerves under control

00:08:47

Your first and last 90 seconds

00:09:31

Owning the pause

00:10:05

Being different gets you notitced

00:10:25

Channeling Don Draper from Mad Men

00:11:20

The importance of rehearsals

00:13:05

Three things you can do next week

00:13:26

Why should people listen to you?

00:14:16

Think about your "sexy secret"

00:15:59

Find out more about Peter

The Practical Futurist Podcast

S1 Episode 7: The Future of Pitching for Success with Peter Hopwood

Aug 12, 2019 Season 1 Episode 7

Andrew Grill

Pitching Expert Peter Hopwood speaks with Practical Futurist Andrew Grill and answers the question “What’s the Future of … Pitching for Success?"

Buzzsprout

Chapters

00:01:15

Why Ethan started an employee activation company

00:02:11

Who is your audience?

00:03:05

Internal vs External communications

00:03:50

Harnessing your external network

00:04:08

Employee Advocacy beyond: "Please retweet this"

00:04:33

How do you measure employee engagement?

00:05:42

Helping attract new talent to the firm

00:06:09

Using communication as a recruitment tool

00:07:43

How do you "activate" employees?

00:08:24

Stop "interruption messaging"

00:08:43

Active and passive listening

00:09:22

Digital transformation

00:10:31

Organisations people want to be part of

00:11:23

Culture and purpose

00:11:37

Social Media Guidelines in 2013

00:11:56

Do we need to update the guidelines?

00:15:26

Personal brand vs company brand

00:16:26

PVH Cares

00:17:03

#WeArePVH

00:18:00

The value exchange

00:18:23

Renting your brand to an organisation

00:19:35

Eminence vs advocacy

00:20:15

Eminence is the Gold standard

00:20:33

Showing up with your network

00:21:08

Network portability

00:23:51

Design your value proposition to be network permeable

00:25:24

Getting your digital tools ready

00:26:58

What 3 things can you do next week to start an employee engagement program?

00:27:06

1. Start talking with employees

00:27:43

2. Reinspect the measures of our work

00:28:50

3. Inspect your practice of iteration

00:29:56

The Agile Manifesto

00:30:25

How to find Ethan

The Practical Futurist Podcast

S1 Episode 6: The Future of Employee Communication with Ethan McCarty

Jul 29, 2019 Season 1 Episode 6

Andrew Grill

Ethan McCarty, former IBM and Bloomberg Employee Communication Leader speaks with Practical Futurist Andrew Grill and answers the question “What’s the Future of … Employee Communication?"

Buzzsprout

Chapters

00:00:30

Introducing Tiffany

00:01:41

Digital Transformation in the UK Government

00:03:10

What would you do differently?

00:03:54

Digital Transformation with people

00:05:46

How do you transform a large corporate?

00:06:11

Changing the physical interior of a business

00:06:57

Being "digitally curious"

00:08:11

Instilling play into corporate education

00:08:32

Developing your problem solving muscle

00:09:13

Using escape rooms to aid problem solving

00:09:24

"Corporate adventuring" to find out information

00:09:42

Running a "corporate fire drill"

00:10:23

Use Corporate Venturing to solve problems

00:11:17

The Two Tribes in every organisation

00:11:37

Organising a Hackathon

00:12:12

Be careful not to over-serve young leaders

00:12:40

What can the board teach young people?

00:13:36

Hackathons to create cultural change

00:14:00

Digital Diversity

00:15:10

Digital maturity

00:15:48

The digital talent crisis

00:16:48

Getting people studying the right subjects

00:17:50

Getting digital agencies involved

00:18:53

Get involved with local schools & unis

00:19:13

Studying a 2nd language - coding

00:19:45

Learning how to learn

00:21:13

Topping up your digital skills

00:22:54

What is Employee Experience (EX)?

00:25:30

Wellness in corporates - a fresh look

00:26:51

Quantified Workers

00:27:28

More productive employees take breaks together

00:29:19

Women in innovation

00:29:55

Diversity of Thought

00:30:43

Three things for next week

00:31:57

Find out more about Tiffany

00:32:01

Consultancy Club

00:32:13

Speaking

The Practical Futurist Podcast

S1 Episode 5: The Future of Digital Transformation with Tiffany St James

Jul 15, 2019 Season 1 Episode 5

Andrew Grill

Tiffany St James, former UK Government Digital Strategist speaks with Practical Futurist Andrew Grill and answers the question “What’s the Future of … Digital Transformation?"

Buzzsprout

Chapters

00:00:38

Episode summary

00:02:56

Dom’s story

00:03:50

Why Dom moved to Sydney

00:04:14

The last 6 years at Atlassian

00:04:43

Atlassian’s Values

00:05:18

The culture at Atlassian

00:06:30

Place, products, purpose, people

00:07:17

ANZ Bank’s transformation

00:08:09

When AI evolves, what will we be doing?

00:08:35

Unlearning old ways of working

00:08:45

Why Dom hates business cases

00:09:47

How can you “unlearn”?

00:10:17

The 4 “L’s”

00:10:29

1. Love

00:10:51

2. Longed for & 3. Loathed

00:11:29

4. Learn

00:11:52

Example of the 4L’s in practice

00:12:14

Declining every meeting

00:13:06

Staying up to date with latest trends

00:14:08

The Atlassian scale-up story

00:14:34

What would you do differently?

00:15:08

How do you hire people before you need them?

00:15:45

The best advice Dom received

00:16:31

Getting better not bigger

00:16:56

Creating our values

00:17:54

The values interview

00:18:25

Recognising excellence against values

00:18:58

What makes the Australian Tech market unique?

00:19:24

Learning a 2nd language - coding

00:20:14

The hiring challenge in Australia

00:20:32

Importing talent to amplify local talent

00:20:58

Success through diversity

00:21:31

What more can Governments do?

00:22:35

Organisations I admire

00:23:26

You’re not going to be the next Netflix of ...

00:24:00

Attracting talent beyond free lunches & ping-pong tables

00:24:22

Hiring for values

00:25:54

The secret sauce of Atlassian

00:26:38

Audience questions

00:26:53

Tips to “unlearn”

00:28:33

If you don’t change this quarter you don’t fail

00:29:56

How to win the global war on talent

00:30:26

Running a tech camp

00:32:27

Find out more about Futurist Keynote Speaker Andrew Grill

The Practical Futurist Podcast

S1 Episode 4: The Future of Work with Dom Price from Atlassian

Jul 01, 2019 Season 1 Episode 4

Andrew Grill

Work Futurist Dom Price from Australian Tech unicorn Atlassian speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... Work?"

Buzzsprout

Chapters

00:02:55

Podcasting since 2007

00:03:58

Pre-iPhone podcasting - biggest learnings

00:03:58

Your first experience with Alexa

00:05:35

How children interact with smart speakers

00:06:00

Smart speakers are driving the growth of voice services

00:07:07

Don’t just focus on the smart speaker

00:08:24

Voice+ is the future

00:08:56

What 3 words - great voice example

00:09:45

The “killer app” in Voice

00:10:30

What will Google Duplex do for voice?

00:13:35

Should we we saying please and thank you to voice assistants?

00:14:05

Will we have an emotionally intelligent bot in our lifetime?

00:17:25

The science of voice phrasing

00:18:05

The notion of voice brand guidelines

00:20:06

Brand tone of voice

00:20:33

Using the voice of the Master Distiller for a Whiskey brand

00:22:26

The notion of Voice user interface

00:23:38

Will we have dedicated voice departments?

00:24:24

The speed of adoption of voice in < 18 months 

00:25:49

Why we’re listening to more audio content

00:26:48

Audio - the screen rebellion

00:27:40

Voice beyond the home

00:28:01

Bose AR is a good view of the ambient voice experience

00:28:36

The rise of Voice + AR

00:29:34

Voice in the enterprise - eg meeting room bookings

00:30:25

Surfacing data using voice “Hey Salesforce …”

00:31:03

Ambient listening - the "always on" assistant

00:31:21

Is our phone listening to us? The privacy squeeze

00:33:36

Ambient listening use cases - mental health and ethics

00:34:58

Privacy vs utility - crossing the privacy cavern

00:35:29

The Voice 2 community - key learnings

00:36:29

Three things for next week

00:38:12

One listener gets a free Amazon Echo!

00:38:31

Where can you find out more about James?

The Practical Futurist Podcast

S1 Episode 3: The Future of Voice with James Poulter

Jun 17, 2019 Season 1 Episode 3

Andrew Grill

Voice expert James Poulter speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... Voice?"

Buzzsprout

Chapters

00:02:40

Heartificial empathy - an introduction

00:03:06

The need for empathy in business

00:04:36

Can we create empathy in a machine?

00:06:05

Feeling vs cognitive empathy

00:09:19

Ethics in AI

00:11:27

Avoiding conscious bias

00:13:25

How can we learn to be more empathetic?

00:14:29

The case for reading great novels

00:15:19

Empathy as a key competitive advantage

00:18:02

The rise of the "Empathy Index"

00:19:46

Key learnings from the book

00:20:59

3 Practical tips for next week

00:22:30

Where can people find out more about Minter?

The Practical Futurist Podcast

S1 Episode 2: The Future of AI and Ethics with Minter Dial

Jun 03, 2019 Season 1 Episode 2

Andrew Grill

Best-selling Author of "Heartificial Empathy" Minter Dial speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... AI and Ethics?"

Buzzsprout

Chapters

00:00:00

Introduction

00:00:47

Introducing Martin Brooks

00:01:26

Social serendipity

00:02:15

Who hires an "Impacttologist?

00:04:51

The performance levers

00:08:17

Adapting to new communications channels

00:11:24

Using new channels more effectively

00:14:12

A practical tip for public speaking

00:19:28

Learning from how pilots communicate

00:21:37

Using "rounds" on conference calls

00:25:20

The power of persuasion

00:31:47

Tips for being a great communicator

00:34:14

Three practical tips for next week

00:35:55

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The Practical Futurist Podcast

S1 Episode 1: The Future of Communication with Martin Brooks

May 17, 2019 Season 1 Episode 1

Andrew Grill

Impacttologist Martin Brooks speaks with Practical Futurist Andrew Grill and answers the question "What is the future of ... Communication?"

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