{"version":"1.0.0","segments":[{"startTime":3.59,"endTime":9.445,"body":"Perfect data doesn't exist in any You"},{"startTime":3.59,"endTime":9.445,"body":"do create as many pockets of data as"},{"startTime":9.445,"endTime":13.395,"body":"you can consolidate to start solving"},{"startTime":9.445,"endTime":13.395,"body":"for the next higher order problems"},{"startTime":13.845,"endTime":17.465,"body":"and then keep incrementally working on"},{"startTime":13.845,"endTime":17.465,"body":"improving your data in your organisation."},{"startTime":17.725,"endTime":20.375,"body":"Eventually you'll get to a shape"},{"startTime":17.725,"endTime":20.375,"body":"where you'll feel like, ah, 70,"},{"startTime":20.375,"endTime":21.805,"body":"80 percent of the data is okay."},{"startTime":22.265,"endTime":24.615,"body":"The remaining 20%, however"},{"startTime":22.265,"endTime":24.615,"body":"hard you try, you're probably"},{"startTime":24.615,"endTime":25.955,"body":"going to still have a struggle."},{"startTime":26.695,"endTime":29.235,"body":"The juice might not be worth the squeeze"},{"startTime":30.139,"endTime":33.559,"body":"Good morning, good afternoon, or good"},{"startTime":30.139,"endTime":33.559,"body":"evening, wherever you are in the world."},{"startTime":34.049,"endTime":37.529,"body":"Welcome to episode 55 of the"},{"startTime":34.049,"endTime":37.529,"body":"Sustainable Supply Chain Podcast,"},{"startTime":37.679,"endTime":41.669,"body":"the number one podcast focusing"},{"startTime":37.679,"endTime":41.669,"body":"exclusively on the intersection of"},{"startTime":41.669,"endTime":43.149,"body":"sustainability and supply chains."},{"startTime":43.959,"endTime":46.639,"body":"I'm your host, Tom Raftery, and"},{"startTime":43.959,"endTime":46.639,"body":"I'm thrilled to have you here."},{"startTime":47.049,"endTime":50.919,"body":"A huge thank you goes out to this"},{"startTime":47.049,"endTime":50.919,"body":"podcast's amazing supporters."},{"startTime":51.439,"endTime":54.059,"body":"You make this show entirely possible."},{"startTime":54.639,"endTime":58.009,"body":"If you'd like to join the community,"},{"startTime":54.639,"endTime":58.009,"body":"support starts at just three euros"},{"startTime":58.009,"endTime":60.429,"body":"or dollars a month, which is less"},{"startTime":58.009,"endTime":60.429,"body":"than the cost of a cup of coffee."},{"startTime":60.429,"endTime":64.239,"body":"And you'll find the link in"},{"startTime":60.429,"endTime":64.239,"body":"the show notes of this episode"},{"startTime":64.419,"endTime":66.879,"body":"or any episode or at tinyurl."},{"startTime":67.349,"endTime":70.109,"body":"com slash SSC pod."},{"startTime":71.709,"endTime":75.549,"body":"Today, I'm excited to be talking to"},{"startTime":71.709,"endTime":75.549,"body":"Sunder Balakrishnan from LatentView."},{"startTime":76.079,"endTime":80.269,"body":"And in upcoming episodes, I'll"},{"startTime":76.079,"endTime":80.269,"body":"be talking to Juan Maicel,"},{"startTime":80.279,"endTime":82.329,"body":"who's the CEO of Grip Shipping."},{"startTime":82.974,"endTime":86.714,"body":"Shannon Payne, who's SVP"},{"startTime":82.974,"endTime":86.714,"body":"supply chain at MDSI."},{"startTime":87.324,"endTime":91.114,"body":"Mickey Vandeleu, who's the"},{"startTime":87.324,"endTime":91.114,"body":"founder of Lakeview Consulting."},{"startTime":91.884,"endTime":94.714,"body":"And Klaus Bretschneider from Lynx AS."},{"startTime":94.714,"endTime":96.784,"body":"So some excellent shows coming up."},{"startTime":97.104,"endTime":98.374,"body":"Don't touch that dial."},{"startTime":98.384,"endTime":101.024,"body":"Stay on here for those"},{"startTime":98.384,"endTime":101.024,"body":"episodes as they show up."},{"startTime":101.134,"endTime":103.184,"body":"But back to today's episode."},{"startTime":103.184,"endTime":105.764,"body":"And as I said, today,"},{"startTime":103.184,"endTime":105.764,"body":"I'm talking to Sunder."},{"startTime":106.224,"endTime":107.904,"body":"Sunder, welcome to the podcast."},{"startTime":107.934,"endTime":109.554,"body":"Would you like to introduce yourself?"},{"startTime":109.983,"endTime":110.843,"body":"Thank you so much, Tom."},{"startTime":110.843,"endTime":111.333,"body":"Yes, absolutely."},{"startTime":111.453,"endTime":112.353,"body":"It'd be my pleasure."},{"startTime":112.693,"endTime":114.883,"body":"Hi, this is Sunder Balakrishnan here."},{"startTime":115.266,"endTime":119.946,"body":"I love thinking and building"},{"startTime":115.266,"endTime":119.946,"body":"in supply chain and building"},{"startTime":119.996,"endTime":122.126,"body":"towards sustainable supply chains."},{"startTime":122.496,"endTime":126.446,"body":"I had the Supply Chain Analytics"},{"startTime":122.496,"endTime":126.446,"body":"practice at this public listed"},{"startTime":126.476,"endTime":128.746,"body":"company called Latent View Analytics."},{"startTime":128.846,"endTime":132.336,"body":"We sleep, breathe, eat data,"},{"startTime":128.846,"endTime":132.336,"body":"and that's sort of what we do."},{"startTime":132.726,"endTime":135.726,"body":"And in that I specialize in supply chain."},{"startTime":135.876,"endTime":139.756,"body":"I have the the benefit of working across"},{"startTime":135.876,"endTime":139.756,"body":"four different industry verticals,"},{"startTime":139.886,"endTime":141.776,"body":"consumer packaged goods, retail."},{"startTime":142.391,"endTime":144.661,"body":"industrial automotive and technology."},{"startTime":145.386,"endTime":149.166,"body":"All of them rife with use"},{"startTime":145.386,"endTime":149.166,"body":"cases for sustainability."},{"startTime":149.706,"endTime":151.356,"body":"So very excited to be here, Tom."},{"startTime":151.376,"endTime":153.046,"body":"Thank you so much for the welcome"},{"startTime":153.476,"endTime":157.536,"body":"you Sunder and so tell me a"},{"startTime":153.476,"endTime":157.536,"body":"little bit more about latent view"},{"startTime":157.94,"endTime":161.05,"body":"and those particular industry"},{"startTime":157.94,"endTime":161.05,"body":"verticals you mentioned what kind"},{"startTime":161.05,"endTime":165.13,"body":"of problems are you solving for"},{"startTime":161.05,"endTime":165.13,"body":"your clients in those verticals."},{"startTime":166.817,"endTime":172.847,"body":"Latent View as an organisation, came"},{"startTime":166.817,"endTime":172.847,"body":"into being in 2006 through the vision"},{"startTime":172.917,"endTime":177.077,"body":"of two of our founders who worked in"},{"startTime":172.917,"endTime":177.077,"body":"the industry for the while, but then"},{"startTime":177.077,"endTime":182.063,"body":"figured that in the early parts of the"},{"startTime":177.077,"endTime":182.063,"body":"2000s, analytics was really 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HR analytics and so on across these"},{"speaker":"which I operate in","startTime":258.34,"endTime":264.09,"body":"industry verticals are just a cross"},{"speaker":"which I operate in","startTime":264.09,"endTime":267.41,"body":"section of services and solutions"},{"speaker":"which I operate in","startTime":264.09,"endTime":267.41,"body":"that we that we built over time."},{"speaker":"which I operate in","startTime":268.545,"endTime":271.475,"body":"Okay, and your own journey"},{"speaker":"which I operate in","startTime":268.545,"endTime":271.475,"body":"to where you are today."},{"speaker":"which I operate in","startTime":271.475,"endTime":273.405,"body":"How did you get to where you are today?"},{"speaker":"which I operate in","startTime":274.983,"endTime":278.543,"body":"I started out straight out of"},{"speaker":"which I operate in","startTime":274.983,"endTime":278.543,"body":"engineering in software services,"},{"speaker":"which I operate 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that is"},{"speaker":"which I operate in","startTime":301.543,"endTime":303.823,"body":"coming in from the suppliers and so on."},{"speaker":"which I operate in","startTime":304.353,"endTime":308.973,"body":"And then I got a break in consulting with"},{"speaker":"which I operate in","startTime":304.353,"endTime":308.973,"body":"Infosys, spent five years over there, a"},{"speaker":"which I operate in","startTime":309.013,"endTime":312.013,"body":"lot of data driven operations consulting."},{"speaker":"which I operate in","startTime":312.653,"endTime":315.423,"body":"Then followed it up with"},{"speaker":"which I operate in","startTime":312.653,"endTime":315.423,"body":"PwC PricewaterhouseCoopers."},{"speaker":"which I operate in","startTime":315.493,"endTime":318.143,"body":"Again, the similar theme"},{"speaker":"which I operate in","startTime":315.493,"endTime":318.143,"body":"of data driven operations."},{"speaker":"which I operate in","startTime":318.733,"endTime":323.123,"body":"I then had an opportunity to work for"},{"speaker":"which I operate in","startTime":318.733,"endTime":323.123,"body":"a boutique analytics company before I"},{"speaker":"which I operate in","startTime":323.173,"endTime":324.993,"body":"then got the big break at LatentView."},{"speaker":"which I operate in","startTime":325.583,"endTime":328.513,"body":"And with LatentView I had the"},{"speaker":"which I operate in","startTime":325.583,"endTime":328.513,"body":"opportunity to actually set up the"},{"speaker":"which I operate in","startTime":328.513,"endTime":332.673,"body":"whole supply chain practice, the"},{"speaker":"which I operate in","startTime":328.513,"endTime":332.673,"body":"thinking around what is it that we"},{"speaker":"which I operate in","startTime":332.673,"endTime":334.373,"body":"are even going to offer in the market."},{"speaker":"which I operate in","startTime":335.003,"endTime":338.343,"body":"One of the themes we talk about"},{"speaker":"which I operate in","startTime":335.003,"endTime":338.343,"body":"is this connected supply chain."},{"speaker":"which I operate in","startTime":338.548,"endTime":342.708,"body":"The argument being a lot of tech in"},{"speaker":"which I operate in","startTime":338.548,"endTime":342.708,"body":"supply chain means that supply chains are"},{"speaker":"which I operate in","startTime":342.748,"endTime":348.778,"body":"integrated, but the fact that a ship turns"},{"speaker":"which I operate in","startTime":342.748,"endTime":348.778,"body":"sideways in the Sears Canal and it causes"},{"speaker":"which I operate in","startTime":348.778,"endTime":353.358,"body":"a supply issue in Mexico, this can only"},{"speaker":"which I operate in","startTime":348.778,"endTime":353.358,"body":"and only be built through the association"},{"speaker":"which I operate in","startTime":353.378,"endTime":357.318,"body":"data points give you and that is the"},{"speaker":"which I operate in","startTime":353.378,"endTime":357.318,"body":"essence of a connected supply chain."},{"speaker":"which I operate in","startTime":357.828,"endTime":360.878,"body":"That's what we are building"},{"speaker":"which I operate in","startTime":357.828,"endTime":360.878,"body":"and thinking every day and,"},{"speaker":"which I operate in","startTime":360.932,"endTime":362.532,"body":"consulting our customers as well."},{"speaker":"which I operate in","startTime":363.322,"endTime":369.462,"body":"Okay, and what has surprised you"},{"speaker":"which I operate in","startTime":363.322,"endTime":369.462,"body":"most on your journey from leaving"},{"speaker":"which I operate in","startTime":369.472,"endTime":370.912,"body":"university to where you were today?"},{"speaker":"which I operate in","startTime":371.642,"endTime":376.667,"body":"In university, when you study"},{"speaker":"which I operate in","startTime":371.642,"endTime":376.667,"body":"concepts, you talk a lot about"},{"speaker":"which I operate in","startTime":376.677,"endTime":379.237,"body":"strategy, talk a lot about direction."},{"speaker":"which I operate in","startTime":379.737,"endTime":384.257,"body":"I think when you get your feet on the"},{"speaker":"which I operate in","startTime":379.737,"endTime":384.257,"body":"ground and start executing, you realize"},{"speaker":"which I operate in","startTime":384.257,"endTime":386.887,"body":"that there is so much of a delta that."},{"speaker":"which I operate in","startTime":387.157,"endTime":391.332,"body":"And all that learning can only"},{"speaker":"which I operate in","startTime":387.157,"endTime":391.332,"body":"and only come when you're working"},{"speaker":"which I operate in","startTime":391.332,"endTime":394.712,"body":"with teams, when you're trying"},{"speaker":"which I operate in","startTime":391.332,"endTime":394.712,"body":"to execute different concepts."},{"speaker":"which I operate in","startTime":395.312,"endTime":399.202,"body":"We were in a client presentation on"},{"speaker":"which I operate in","startTime":395.312,"endTime":399.202,"body":"Friday, we were building some demand"},{"speaker":"which I operate in","startTime":399.202,"endTime":403.658,"body":"forecasts and showcasing to customers"},{"speaker":"which I operate in","startTime":399.202,"endTime":403.658,"body":"as against what we designed six"},{"speaker":"which I operate in","startTime":403.658,"endTime":407.838,"body":"weeks back to what we were presenting"},{"speaker":"which I operate in","startTime":403.658,"endTime":407.838,"body":"yesterday, there was a lot of delta"},{"speaker":"which I operate in","startTime":408.128,"endTime":410.248,"body":"because reality start hitting you."},{"speaker":"which I operate in","startTime":410.698,"endTime":412.188,"body":"Data start hitting you."},{"speaker":"which I operate in","startTime":412.218,"endTime":414.068,"body":"People realities also start hitting you."},{"speaker":"which I operate in","startTime":414.098,"endTime":415.628,"body":"Process reality start hitting you."},{"speaker":"which I operate in","startTime":416.168,"endTime":420.558,"body":"And how do you tune yourself"},{"speaker":"which I operate in","startTime":416.168,"endTime":420.558,"body":"to adjust to those realities?"},{"speaker":"which I operate in","startTime":420.558,"endTime":424.558,"body":"Because your tool is only as good"},{"speaker":"which I operate in","startTime":420.558,"endTime":424.558,"body":"as the people who can use it and"},{"speaker":"which I operate in","startTime":424.568,"endTime":425.998,"body":"make good decisions out of it."},{"speaker":"which I operate in","startTime":425.998,"endTime":430.758,"body":"So those are some of the learnings"},{"speaker":"which I operate in","startTime":425.998,"endTime":430.758,"body":"from university to, execution"},{"speaker":"which I operate in","startTime":431.148,"endTime":432.508,"body":"that I've learned over time."},{"speaker":"which I operate in","startTime":433.302,"endTime":438.012,"body":"And we're on the Sustainable Supply Chain"},{"speaker":"which I operate in","startTime":433.302,"endTime":438.012,"body":"podcast under sustainability is often"},{"speaker":"which I operate in","startTime":438.682,"endTime":442.402,"body":"looked at as a cost or a compliance issue."},{"speaker":"which I operate in","startTime":442.952,"endTime":448.342,"body":"How do you see data and AI reframing"},{"speaker":"which I operate in","startTime":442.952,"endTime":448.342,"body":"it as a value driver, or do you?"},{"speaker":"which I operate in","startTime":450.132,"endTime":451.052,"body":"Absolutely do."},{"speaker":"which I operate in","startTime":451.162,"endTime":451.842,"body":"Yes."},{"speaker":"which I operate in","startTime":452.91,"endTime":458.02,"body":"Interestingly, in the last six years or"},{"speaker":"which I operate in","startTime":452.91,"endTime":458.02,"body":"so that I've been leading supply chain"},{"speaker":"which I operate in","startTime":458.02,"endTime":463.92,"body":"practices and having conversations with"},{"speaker":"which I operate in","startTime":458.02,"endTime":463.92,"body":"various customers, you're absolutely"},{"speaker":"which I operate in","startTime":463.92,"endTime":468.96,"body":"right that when you think of design"},{"speaker":"which I operate in","startTime":463.92,"endTime":468.96,"body":"principles of supply chain, the way I"},{"speaker":"which I operate in","startTime":468.96,"endTime":473.01,"body":"like to express it to most customers"},{"speaker":"which I operate in","startTime":468.96,"endTime":473.01,"body":"also is supply chains traditionally"},{"speaker":"which I operate in","startTime":473.02,"endTime":478.92,"body":"have been designed for a cost min way of"},{"speaker":"which I operate in","startTime":473.02,"endTime":478.92,"body":"working, as in you always look to minimize"},{"speaker":"which I operate in","startTime":478.96,"endTime":482.74,"body":"cost with tolerable service levels."},{"speaker":"which I operate in","startTime":483.26,"endTime":487.81,"body":"So whatever service you can achieve within"},{"speaker":"which I operate in","startTime":483.26,"endTime":487.81,"body":"that min cost is what you try to get to."},{"speaker":"which I operate in","startTime":488.27,"endTime":493.55,"body":"And then the afterthought of a filter is,"},{"speaker":"which I operate in","startTime":488.27,"endTime":493.55,"body":"okay, let me see what's the sustainability"},{"speaker":"which I operate in","startTime":493.55,"endTime":495.5,"body":"score I got out of doing this."},{"speaker":"which I operate in","startTime":496.45,"endTime":500.68,"body":"I've been trying to talk to customers"},{"speaker":"which I operate in","startTime":496.45,"endTime":500.68,"body":"about this almost triangle way of thinking"},{"speaker":"which I operate in","startTime":500.68,"endTime":506.335,"body":"about the supply chain, the three vertices"},{"speaker":"which I operate in","startTime":500.68,"endTime":506.335,"body":"being service, cost and sustainability."},{"speaker":"which I operate in","startTime":507.025,"endTime":511.755,"body":"As you keep tuning your supply chain, as"},{"speaker":"which I operate in","startTime":507.025,"endTime":511.755,"body":"you keep taking different actions, there's"},{"speaker":"which I operate in","startTime":511.755,"endTime":513.455,"body":"almost like an operating zone, right?"},{"speaker":"which I operate in","startTime":513.455,"endTime":517.135,"body":"You could pick a spot in this"},{"speaker":"which I operate in","startTime":513.455,"endTime":517.135,"body":"triangle and every vertex"},{"speaker":"which I operate in","startTime":517.865,"endTime":520.015,"body":"implies a certain metric measure."},{"speaker":"which I operate in","startTime":521.165,"endTime":524.565,"body":"Now, I've started getting into"},{"speaker":"which I operate 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but it's"},{"speaker":"which I operate in","startTime":544.82,"endTime":549.24,"body":"going to give you a service of."},{"speaker":"which I operate in","startTime":550.125,"endTime":556.325,"body":"96% percent your cost min will"},{"speaker":"which I operate in","startTime":550.125,"endTime":556.325,"body":"probably say don't take the $120,"},{"speaker":"which I operate in","startTime":556.325,"endTime":559.355,"body":"take the $100 because It's $100."},{"speaker":"which I operate in","startTime":559.395,"endTime":560.415,"body":"Like It's a minimum cost."},{"speaker":"which I operate in","startTime":561.005,"endTime":564.378,"body":"Whereas the second one, the alternate"},{"speaker":"which I operate in","startTime":561.005,"endTime":564.378,"body":"way of thinking of it would be"},{"speaker":"which I operate in","startTime":564.378,"endTime":568.248,"body":"that yeah, I'm going to get six 7"},{"speaker":"which I operate in","startTime":564.378,"endTime":568.248,"body":"percent additional service by doing"},{"speaker":"which I operate in","startTime":568.278,"endTime":574.588,"body":"$120 if the 7 percent justifies the"},{"speaker":"which I operate in","startTime":568.278,"endTime":574.588,"body":"additional $20 and why not do it?"},{"speaker":"which I operate in","startTime":575.738,"endTime":579.958,"body":"But I think the third parameter here"},{"speaker":"which I operate in","startTime":575.738,"endTime":579.958,"body":"is in trying to cover that distance,"},{"speaker":"which I operate in","startTime":580.498,"endTime":585.298,"body":"are you also having an incremental lift"},{"speaker":"which I operate in","startTime":580.498,"endTime":585.298,"body":"in your carbon footprint, say, or in,"},{"speaker":"which I operate in","startTime":585.348,"endTime":592.868,"body":"in wastage measures, et cetera, Adding"},{"speaker":"which I operate in","startTime":585.348,"endTime":592.868,"body":"that as a parameter in this equation is"},{"speaker":"which I operate in","startTime":593.008,"endTime":598.078,"body":"where the influence of algorithms and"},{"speaker":"which I operate in","startTime":593.008,"endTime":598.078,"body":"AI can come into designing sustainable"},{"speaker":"which I operate in","startTime":598.088,"endTime":599.768,"body":"supply chains is at least my belief."},{"speaker":"which I operate in","startTime":601.148,"endTime":601.568,"body":"Okay."},{"speaker":"which I operate in","startTime":601.618,"endTime":605.768,"body":"I mean, that makes sense, but can"},{"speaker":"which I operate in","startTime":601.618,"endTime":605.768,"body":"you walk us through any real world"},{"speaker":"which I operate in","startTime":605.768,"endTime":610.238,"body":"examples of how AI has supported"},{"speaker":"which I operate in","startTime":605.768,"endTime":610.238,"body":"sustainability goals and supply chains?"},{"speaker":"which I operate in","startTime":611.088,"endTime":611.648,"body":"Absolutely."},{"speaker":"which I operate in","startTime":611.818,"endTime":617.318,"body":"can think of about three different"},{"speaker":"which I operate in","startTime":611.818,"endTime":617.318,"body":"examples and I'm mentioning these"},{"speaker":"which I operate in","startTime":617.348,"endTime":623.117,"body":"three because, I would encourage"},{"speaker":"which I operate in","startTime":617.348,"endTime":623.117,"body":"anyone who's thinking of AI analytics"},{"speaker":"which I operate in","startTime":623.117,"endTime":626.514,"body":"and supply chain to again, think"},{"speaker":"which I operate in","startTime":623.117,"endTime":626.514,"body":"of it in terms of a maturity curve."},{"speaker":"which I operate in","startTime":626.514,"endTime":632.197,"body":"At the absolute base of it at the stage"},{"speaker":"which I operate in","startTime":626.514,"endTime":632.197,"body":"one, if you will, is the foundational"},{"speaker":"which I operate in","startTime":632.257,"endTime":634.817,"body":"elements of data in sustainability."},{"speaker":"which I operate in","startTime":634.867,"endTime":638.037,"body":"So you have to build your"},{"speaker":"which I operate in","startTime":634.867,"endTime":638.037,"body":"baseline data foundation."},{"speaker":"which I operate in","startTime":639.077,"endTime":642.247,"body":"Examples is a time manufacturer has"},{"speaker":"which I operate in","startTime":639.077,"endTime":642.247,"body":"come to us and said, Hey, I need"},{"speaker":"which I operate in","startTime":642.257,"endTime":645.647,"body":"to do a whole lot of compliance"},{"speaker":"which I operate in","startTime":642.257,"endTime":645.647,"body":"reporting around sustainability."},{"speaker":"which I operate in","startTime":645.657,"endTime":650.857,"body":"I have all this data, largely supply chain"},{"speaker":"which I operate in","startTime":645.657,"endTime":650.857,"body":"data, but a whole lot of other financial"},{"speaker":"which I operate in","startTime":650.857,"endTime":653.747,"body":"data also spread across multiple systems."},{"speaker":"which I operate in","startTime":654.157,"endTime":660.487,"body":"Can you help me connect with all the"},{"speaker":"which I operate in","startTime":654.157,"endTime":660.487,"body":"data, ingest it, engineer it, shape it,"},{"speaker":"which I operate in","startTime":661.027,"endTime":663.473,"body":"so that it can facilitate my reporting."},{"speaker":"which I operate in","startTime":663.823,"endTime":667.713,"body":"It can also facilitate some of the"},{"speaker":"which I operate in","startTime":663.823,"endTime":667.713,"body":"internal dashboards that are used."},{"speaker":"which I operate in","startTime":667.733,"endTime":670.243,"body":"So this is sort of your"},{"speaker":"which I operate in","startTime":667.733,"endTime":670.243,"body":"foundational level of analytics."},{"speaker":"which I operate in","startTime":670.838,"endTime":671.013,"body":"Silence."},{"speaker":"which I operate in","startTime":671.013,"endTime":671.187,"body":"Silence."},{"speaker":"which I operate in","startTime":671.187,"endTime":671.362,"body":"Silence."},{"speaker":"which I operate in","startTime":671.362,"endTime":671.537,"body":"Silence."},{"speaker":"which I operate in","startTime":671.653,"endTime":674.423,"body":"You start taking it a step further."},{"speaker":"which I operate in","startTime":674.968,"endTime":679.178,"body":"You can come into what we call"},{"speaker":"which I operate in","startTime":674.968,"endTime":679.178,"body":"causal and predictive analytics."},{"speaker":"which I operate in","startTime":679.258,"endTime":682.712,"body":"So there's an organisation"},{"speaker":"which I operate in","startTime":679.258,"endTime":682.712,"body":"who manufactures chemicals"},{"speaker":"which I operate in","startTime":682.712,"endTime":683.642,"body":"and functional farms."},{"speaker":"which I operate in","startTime":684.432,"endTime":689.972,"body":"Their problem statement was, said,"},{"speaker":"which I operate in","startTime":684.432,"endTime":689.972,"body":"Hey, run a factory, the consequence,"},{"speaker":"which I operate in","startTime":690.002,"endTime":693.482,"body":"natural consequence of running this"},{"speaker":"which I operate in","startTime":690.002,"endTime":693.482,"body":"factory is that there is a lot of"},{"speaker":"which I operate in","startTime":693.502,"endTime":695.322,"body":"waste water that gets generated."},{"speaker":"which I operate in","startTime":695.732,"endTime":697.696,"body":"It has to be released into water bodies."},{"speaker":"which I operate in","startTime":698.157,"endTime":699.707,"body":"There are permissible limits."},{"speaker":"which I operate in","startTime":700.107,"endTime":703.597,"body":"Anything about this, I"},{"speaker":"which I operate in","startTime":700.107,"endTime":703.597,"body":"have a fine attached to it."},{"speaker":"which I operate in","startTime":704.392,"endTime":704.572,"body":"right."},{"speaker":"which I operate in","startTime":704.627,"endTime":709.397,"body":"Now, the, initial problem statement"},{"speaker":"which I operate in","startTime":704.627,"endTime":709.397,"body":"was, can you tell me when I'm about"},{"speaker":"which I operate in","startTime":709.437,"endTime":711.017,"body":"to breach the permissible limit?"},{"speaker":"which I operate in","startTime":711.707,"endTime":713.667,"body":"We started having further"},{"speaker":"which I operate in","startTime":711.707,"endTime":713.667,"body":"conversations with them."},{"speaker":"which I operate in","startTime":714.177,"endTime":718.977,"body":"What we realized we could solve for"},{"speaker":"which I operate in","startTime":714.177,"endTime":718.977,"body":"is By the time you hit the permissible"},{"speaker":"which I operate in","startTime":719.027,"endTime":720.707,"body":"limit, it's already too late."},{"speaker":"which I operate in","startTime":721.177,"endTime":723.967,"body":"It's already, you are in"},{"speaker":"which I operate in","startTime":721.177,"endTime":723.967,"body":"damage control by then,"},{"speaker":"which I operate in","startTime":724.697,"endTime":729.957,"body":"but we use the power of analytics AI"},{"speaker":"which I operate in","startTime":724.697,"endTime":729.957,"body":"to actually start detecting patterns,"},{"speaker":"which I operate in","startTime":730.467,"endTime":735.787,"body":"anomalies, and tell you when you're"},{"speaker":"which I operate in","startTime":730.467,"endTime":735.787,"body":"breaching your control limit, meaning you"},{"speaker":"which I operate in","startTime":735.787,"endTime":742.057,"body":"go beyond this, you have not yet hit the"},{"speaker":"which I operate in","startTime":735.787,"endTime":742.057,"body":"fine level, but you are still in trouble."},{"speaker":"which I operate in","startTime":742.977,"endTime":746.857,"body":"And if I can detect it enough, I"},{"speaker":"which I operate in","startTime":742.977,"endTime":746.857,"body":"can give you a signal back enough"},{"speaker":"which I operate in","startTime":746.867,"endTime":750.777,"body":"for you to then start adding control"},{"speaker":"which I operate in","startTime":746.867,"endTime":750.777,"body":"measures so that you don't exceed your"},{"speaker":"which I operate in","startTime":750.797,"endTime":755.577,"body":"pollution ever, but also you operate"},{"speaker":"which I operate in","startTime":750.797,"endTime":755.577,"body":"well within operating conditions."},{"speaker":"which I operate in","startTime":756.097,"endTime":760.697,"body":"This is more of running predictions,"},{"speaker":"which I operate in","startTime":756.097,"endTime":760.697,"body":"predictive algorithms, a similar thing"},{"speaker":"which I operate in","startTime":760.707,"endTime":766.657,"body":"with a food waste for a food and beverage"},{"speaker":"which I operate in","startTime":760.707,"endTime":766.657,"body":"company where we did a prediction of how"},{"speaker":"which I operate in","startTime":766.657,"endTime":771.712,"body":"much food is likely to get wasted or stale"},{"speaker":"which I operate in","startTime":766.657,"endTime":771.712,"body":"because of practices in the supply chain?"},{"speaker":"which I operate in","startTime":772.212,"endTime":774.062,"body":"What can you do to arrest some of that?"},{"speaker":"which I operate in","startTime":774.662,"endTime":780.752,"body":"And the final level of maturity is sort"},{"speaker":"which I operate in","startTime":774.662,"endTime":780.752,"body":"of getting more cognitive with a lot of"},{"speaker":"which I operate in","startTime":780.752,"endTime":784.912,"body":"external data as well as an organisation"},{"speaker":"which I operate in","startTime":780.752,"endTime":784.912,"body":"who came to us, an automotive company, and"},{"speaker":"which I operate in","startTime":784.912,"endTime":788.452,"body":"this is where it sort of starts getting"},{"speaker":"which I operate in","startTime":784.912,"endTime":788.452,"body":"into scope three, because what they said"},{"speaker":"which I operate in","startTime":788.452,"endTime":792.937,"body":"is I have a lot of shipments that are"},{"speaker":"which I operate in","startTime":788.452,"endTime":792.937,"body":"flying around different parts of the"},{"speaker":"which I operate in","startTime":792.937,"endTime":798.167,"body":"world, and they are being flown around by"},{"speaker":"which I operate in","startTime":792.937,"endTime":798.167,"body":"a third party, a 3PL logistics provider."},{"speaker":"which I operate in","startTime":798.937,"endTime":803.687,"body":"Is there a way for me to understand"},{"speaker":"which I operate in","startTime":798.937,"endTime":803.687,"body":"the traceability of every package of"},{"speaker":"which I operate in","startTime":803.727,"endTime":809.647,"body":"mine, so that I know that what's the"},{"speaker":"which I operate in","startTime":803.727,"endTime":809.647,"body":"total carbon footprint, accumulation"},{"speaker":"which I operate in","startTime":809.647,"endTime":813.987,"body":"that is happening because of the"},{"speaker":"which I operate in","startTime":809.647,"endTime":813.987,"body":"transit my packages are going through?"},{"speaker":"which I operate in","startTime":814.647,"endTime":818.182,"body":"And what can I do to work with them"},{"speaker":"which I operate in","startTime":814.647,"endTime":818.182,"body":"to consult with them to say, Why"},{"speaker":"which I operate in","startTime":818.182,"endTime":820.492,"body":"don't you think of an alternate"},{"speaker":"which I operate in","startTime":818.182,"endTime":820.492,"body":"route or why don't we think"},{"speaker":"which I operate in","startTime":820.522,"endTime":822.072,"body":"together about an alternate route?"},{"speaker":"which I operate in","startTime":822.692,"endTime":826.152,"body":"All of these are practical problem"},{"speaker":"which I operate in","startTime":822.692,"endTime":826.152,"body":"statements that have come our way and"},{"speaker":"which I operate in","startTime":826.192,"endTime":829.832,"body":"we've found different ways to try and"},{"speaker":"which I operate in","startTime":826.192,"endTime":829.832,"body":"solve them or find data solutions to"},{"speaker":"which I operate in","startTime":831.143,"endTime":835.503,"body":"And what about the likes of"},{"speaker":"which I operate in","startTime":831.143,"endTime":835.503,"body":"digital twins, you know, can they"},{"speaker":"which I operate in","startTime":835.503,"endTime":840.003,"body":"be leveraged for sustainability"},{"speaker":"which I operate in","startTime":835.503,"endTime":840.003,"body":"and do you see their potential?"},{"speaker":"which I operate in","startTime":879.893,"endTime":881.333,"body":"hasn't been realized yet anywhere?"},{"speaker":"which I operate in","startTime":882.678,"endTime":886.938,"body":"I think digital twins in itself are"},{"speaker":"which I operate in","startTime":882.678,"endTime":886.938,"body":"still fairly nascent in the industry."},{"speaker":"which I operate in","startTime":886.938,"endTime":890.568,"body":"there is still a lot of proliferation"},{"speaker":"which I operate in","startTime":886.938,"endTime":890.568,"body":"to be done, but I think the power"},{"speaker":"which I operate in","startTime":890.618,"endTime":894.378,"body":"and maybe for the audiences who may"},{"speaker":"which I operate in","startTime":890.618,"endTime":894.378,"body":"be hearing this term for the first"},{"speaker":"which I operate in","startTime":894.388,"endTime":899.268,"body":"time, a digital twin is meant to do"},{"speaker":"which I operate in","startTime":894.388,"endTime":899.268,"body":"two things and two things very well."},{"speaker":"which I operate in","startTime":899.678,"endTime":903.828,"body":"First, create a digital"},{"speaker":"which I operate in","startTime":899.678,"endTime":903.828,"body":"replica of any physical system."},{"speaker":"which I operate in","startTime":904.178,"endTime":909.318,"body":"So it can be a manufacturing line, a"},{"speaker":"which I operate in","startTime":904.178,"endTime":909.318,"body":"manufacturing plant, a warehouse, a"},{"speaker":"which I operate in","startTime":909.318,"endTime":913.788,"body":"distribution center, or it can also"},{"speaker":"which I operate in","startTime":909.318,"endTime":913.788,"body":"be a replica of your entire network."},{"speaker":"which I operate in","startTime":914.258,"endTime":918.298,"body":"That is all the connected parts of your"},{"speaker":"which I operate in","startTime":914.258,"endTime":918.298,"body":"network from manufacturing to the the"},{"speaker":"which I operate in","startTime":918.298,"endTime":923.018,"body":"truck that is transporting to warehouse,"},{"speaker":"which I operate in","startTime":918.298,"endTime":923.018,"body":"the truck transporting to DC and so on."},{"speaker":"which I operate in","startTime":923.968,"endTime":927.248,"body":"When you, the first part is to"},{"speaker":"which I operate in","startTime":923.968,"endTime":927.248,"body":"create this twin so that you"},{"speaker":"which I operate in","startTime":927.258,"endTime":929.1080000000001,"body":"have visibility to everything."},{"speaker":"which I operate in","startTime":929.668,"endTime":934.058,"body":"I'll also add one element to this is"},{"speaker":"which I operate in","startTime":929.668,"endTime":934.058,"body":"a lot of digital twins in the market"},{"speaker":"which I operate in","startTime":934.178,"endTime":940.248,"body":"tend to construct what I like to think"},{"speaker":"which I operate in","startTime":934.178,"endTime":940.248,"body":"of as a conceptual twin in that you"},{"speaker":"which I operate in","startTime":940.248,"endTime":944.518,"body":"have a concept in mind of how your"},{"speaker":"which I operate in","startTime":940.248,"endTime":944.518,"body":"supply chain is supposedly structured."},{"speaker":"which I operate in","startTime":945.153,"endTime":951.7330000000001,"body":"And then you almost create a simulation or"},{"speaker":"which I operate in","startTime":945.153,"endTime":951.7330000000001,"body":"a replica based on a conceptual diagram."},{"speaker":"which I operate in","startTime":951.853,"endTime":955.913,"body":"The better way to do it is take"},{"speaker":"which I operate in","startTime":951.853,"endTime":955.913,"body":"actual data from your systems, learn"},{"speaker":"which I operate in","startTime":955.923,"endTime":959.553,"body":"the actual relationships between"},{"speaker":"which I operate in","startTime":955.923,"endTime":959.553,"body":"different sites, and then construct it."},{"speaker":"which I operate in","startTime":960.127,"endTime":963.337,"body":"But the second part of a twin"},{"speaker":"which I operate in","startTime":960.127,"endTime":963.337,"body":"which is important is simulation."},{"speaker":"which I operate in","startTime":964.252,"endTime":969.342,"body":"What if scenario planning, and that's"},{"speaker":"which I operate in","startTime":964.252,"endTime":969.342,"body":"where you really start getting to say"},{"speaker":"which I operate in","startTime":969.342,"endTime":972.882,"body":"for the inventory waste problem that"},{"speaker":"which I operate in","startTime":969.342,"endTime":972.882,"body":"I spoke about damages and stairs."},{"speaker":"which I operate in","startTime":973.732,"endTime":983.032,"body":"If I stacked a pallet with 56 boxes"},{"speaker":"which I operate in","startTime":973.732,"endTime":983.032,"body":"versus 66 boxes in a pallet, how much"},{"speaker":"which I operate in","startTime":983.032,"endTime":988.712,"body":"is it going to make a dent on or a"},{"speaker":"which I operate in","startTime":983.032,"endTime":988.712,"body":"reduction in my waste is the kind of"},{"speaker":"which I operate in","startTime":988.722,"endTime":993.942,"body":"simulation problem you could solve for if"},{"speaker":"which I operate in","startTime":988.722,"endTime":993.942,"body":"you started constructing digital twins."},{"speaker":"which I operate in","startTime":994.372,"endTime":995.882,"body":"They are more visual as well."},{"speaker":"which I operate in","startTime":995.882,"endTime":997.522,"body":"So therefore they are more intuitive."},{"speaker":"which I operate in","startTime":998.052,"endTime":1003.802,"body":"The forklift operator on the ground could"},{"speaker":"which I operate in","startTime":998.052,"endTime":1003.802,"body":"actually maybe do a quick simulation."},{"speaker":"which I operate in","startTime":1003.802,"endTime":1007.952,"body":"It's like the flight simulation type"},{"speaker":"which I operate in","startTime":1003.802,"endTime":1007.952,"body":"of a problem that they could see that"},{"speaker":"which I operate in","startTime":1007.972,"endTime":1012.352,"body":"if I'm going into lift, pallets in a"},{"speaker":"which I operate in","startTime":1007.972,"endTime":1012.352,"body":"certain way, it was a certain other way,"},{"speaker":"which I operate in","startTime":1013.382,"endTime":1014.319,"body":"Um,"},{"speaker":"which I operate in","startTime":1014.642,"endTime":1018.552,"body":"Or if my forklift is traveling around"},{"speaker":"which I operate in","startTime":1014.642,"endTime":1018.552,"body":"my warehouse in different routes,"},{"speaker":"which I operate in","startTime":1019.102,"endTime":1022.452,"body":"is it consuming lesser fuel and"},{"speaker":"which I operate in","startTime":1019.102,"endTime":1022.452,"body":"therefore lesser carbon footprint?"},{"speaker":"which I operate in","startTime":1022.982,"endTime":1025.672,"body":"These are the kinds of things"},{"speaker":"which I operate in","startTime":1022.982,"endTime":1025.672,"body":"you could construct and"},{"speaker":"which I operate in","startTime":1025.672,"endTime":1027.002,"body":"simulate with a digital tool."},{"speaker":"which I operate in","startTime":1028.3619999999999,"endTime":1029.6119999999999,"body":"That's the core application."},{"speaker":"which I operate in","startTime":1030.647,"endTime":1035.023,"body":"And you talk about data driven"},{"speaker":"which I operate in","startTime":1030.647,"endTime":1035.023,"body":"sustainability as well, and you know,"},{"speaker":"which I operate in","startTime":1035.163,"endTime":1039.203,"body":"that sounds great, but where do most"},{"speaker":"which I operate in","startTime":1035.163,"endTime":1039.203,"body":"companies fall short when they're"},{"speaker":"which I operate in","startTime":1039.223,"endTime":1042.013,"body":"turning data into actionable insights?"},{"speaker":"which I operate in","startTime":1043.348,"endTime":1049.2179999999998,"body":"This is as true for sustainability"},{"speaker":"which I operate in","startTime":1043.348,"endTime":1049.2179999999998,"body":"as it is for other places in supply"},{"speaker":"which I operate in","startTime":1049.2179999999998,"endTime":1051.4579999999999,"body":"chain efficiency visibility as it were."},{"speaker":"which I operate in","startTime":1051.9779999999998,"endTime":1056.388,"body":"But generally when I've done mapping of"},{"speaker":"which I operate in","startTime":1051.9779999999998,"endTime":1056.388,"body":"that maturity that I spoke about earlier,"},{"speaker":"which I operate in","startTime":1057.212,"endTime":1061.5449999999998,"body":"for organisations that are roughly about"},{"speaker":"which I operate in","startTime":1057.212,"endTime":1061.5449999999998,"body":"2, 3 billion dollars and above in size"},{"speaker":"which I operate in","startTime":1062.135,"endTime":1064.2649999999999,"body":"foundational data is usually a check."},{"speaker":"which I operate in","startTime":1065.05,"endTime":1071.3,"body":"Some level of dashboards for descriptive"},{"speaker":"which I operate in","startTime":1065.05,"endTime":1071.3,"body":"and diagnostic insights, usually a check."},{"speaker":"which I operate in","startTime":1071.83,"endTime":1073.2299999999998,"body":"Almost think of these as greens."},{"speaker":"which I operate in","startTime":1074.04,"endTime":1077.51,"body":"You come to the next layer"},{"speaker":"which I operate in","startTime":1074.04,"endTime":1077.51,"body":"of maturity, causal insights."},{"speaker":"which I operate in","startTime":1077.9299999999998,"endTime":1079.62,"body":"Why did certain phenomena happen?"},{"speaker":"which I operate in","startTime":1080.1799999999998,"endTime":1085.9299999999998,"body":"If there was a delay in delivery,"},{"speaker":"which I operate in","startTime":1080.1799999999998,"endTime":1085.9299999999998,"body":"why did that delay happen?"},{"speaker":"which I operate in","startTime":1085.9299999999998,"endTime":1091.09,"body":"Or if for a particular lane, my carbon"},{"speaker":"which I operate in","startTime":1085.9299999999998,"endTime":1091.09,"body":"footprint spiked, why did that happen?"},{"speaker":"which I operate in","startTime":1091.5,"endTime":1093.26,"body":"Other kinds of questions"},{"speaker":"which I operate in","startTime":1091.5,"endTime":1093.26,"body":"you want to answer."},{"speaker":"which I operate in","startTime":1093.7099999999998,"endTime":1095.51,"body":"I'd say it's an amber."},{"speaker":"which I operate in","startTime":1096.29,"endTime":1096.9699999999998,"body":"Kind of."},{"speaker":"which I operate in","startTime":1097.6399999999999,"endTime":1102.25,"body":"And then you start going into prediction"},{"speaker":"which I operate in","startTime":1097.6399999999999,"endTime":1102.25,"body":"and prescription, the next two levels."},{"speaker":"which I operate in","startTime":1102.85,"endTime":1107.1999999999998,"body":"For a lot of organisations, it's kind of"},{"speaker":"which I operate in","startTime":1102.85,"endTime":1107.1999999999998,"body":"a cross, a red cross in both of these."},{"speaker":"which I operate in","startTime":1107.2099999999998,"endTime":1109.29,"body":"That's sort of how I imagine it visually."},{"speaker":"which I operate in","startTime":1109.54,"endTime":1112.9199999999998,"body":"I don't mean to say that every part"},{"speaker":"which I operate in","startTime":1109.54,"endTime":1112.9199999999998,"body":"of an organisation is a red cross."},{"speaker":"which I operate in","startTime":1113.87,"endTime":1116.6499999999999,"body":"In some pockets of your organisation,"},{"speaker":"which I operate in","startTime":1113.87,"endTime":1116.6499999999999,"body":"you would have experimented with"},{"speaker":"which I operate in","startTime":1116.6499999999999,"endTime":1121.1999999999998,"body":"different kinds of predictions,"},{"speaker":"which I operate in","startTime":1116.6499999999999,"endTime":1121.1999999999998,"body":"different kinds of cognitive, insights."},{"speaker":"which I operate in","startTime":1122.84,"endTime":1126.76,"body":"if you had to take like an average"},{"speaker":"which I operate in","startTime":1122.84,"endTime":1126.76,"body":"of most organisations of that size,"},{"speaker":"which I operate in","startTime":1127.11,"endTime":1131.5,"body":"it's generally a struggle to have"},{"speaker":"which I operate in","startTime":1127.11,"endTime":1131.5,"body":"causal, predictive, prescriptive."},{"speaker":"which I operate in","startTime":1132.03,"endTime":1136.435,"body":"As you start going to slightly smaller"},{"speaker":"which I operate in","startTime":1132.03,"endTime":1136.435,"body":"organisations, and when I say smaller,"},{"speaker":"which I operate in","startTime":1136.5149999999999,"endTime":1139.5549999999998,"body":"between 500 million to a billion"},{"speaker":"which I operate in","startTime":1136.5149999999999,"endTime":1139.5549999999998,"body":"dollars, a billion to a couple of"},{"speaker":"which I operate in","startTime":1139.5649999999998,"endTime":1145.3149999999998,"body":"billion dollars, even the foundational"},{"speaker":"which I operate in","startTime":1139.5649999999998,"endTime":1145.3149999999998,"body":"level data and basic diagnostic insights"},{"speaker":"which I operate in","startTime":1145.3249999999998,"endTime":1149.2649999999999,"body":"for compliance reporting, that also"},{"speaker":"which I operate in","startTime":1145.3249999999998,"endTime":1149.2649999999999,"body":"starts becoming a bit of an amber."},{"speaker":"which I operate in","startTime":1149.975,"endTime":1155.59,"body":"So, in that data driven sustainability"},{"speaker":"which I operate in","startTime":1149.975,"endTime":1155.59,"body":"and the maturity curve, this has been"},{"speaker":"which I operate in","startTime":1155.6,"endTime":1157.7399999999998,"body":"my learning of where organisations are."},{"speaker":"which I operate in","startTime":1158.54,"endTime":1161.51,"body":"If someone were to ask"},{"speaker":"which I operate in","startTime":1158.54,"endTime":1161.51,"body":"me, where should I start?"},{"speaker":"which I operate in","startTime":1162.36,"endTime":1162.4199999999998,"body":"Um, Thank"},{"speaker":"which I operate in","startTime":1162.4299999999998,"endTime":1167.6399999999999,"body":"I'd always say, first principles is get"},{"speaker":"which I operate in","startTime":1162.4299999999998,"endTime":1167.6399999999999,"body":"your data foundations in place first."},{"speaker":"which I operate in","startTime":1168.4299999999998,"endTime":1173.07,"body":"But having also said that, you can"},{"speaker":"which I operate in","startTime":1168.4299999999998,"endTime":1173.07,"body":"never almost approach this as, let"},{"speaker":"which I operate in","startTime":1173.07,"endTime":1177.04,"body":"me try and, you know, shape up all"},{"speaker":"which I operate in","startTime":1173.07,"endTime":1177.04,"body":"the data in my organisation first,"},{"speaker":"which I operate in","startTime":1177.37,"endTime":1178.81,"body":"and then I'll go to the next stage."},{"speaker":"which I operate in","startTime":1178.87,"endTime":1182.06,"body":"Because that, that perfect"},{"speaker":"which I operate in","startTime":1178.87,"endTime":1182.06,"body":"data doesn't exist in any"},{"speaker":"which I operate in","startTime":1183.145,"endTime":1188.425,"body":"You do create as many pockets of data"},{"speaker":"which I operate in","startTime":1183.145,"endTime":1188.425,"body":"as you can consolidate to start solving"},{"speaker":"which I operate in","startTime":1188.425,"endTime":1192.195,"body":"for the next higher order problems"},{"speaker":"which I operate in","startTime":1188.425,"endTime":1192.195,"body":"and then keep incrementally working on"},{"speaker":"which I operate in","startTime":1192.195,"endTime":1194.155,"body":"improving your data in your organisation."},{"speaker":"which I operate in","startTime":1194.415,"endTime":1197.0649999999998,"body":"Eventually you'll get to a shape"},{"speaker":"which I operate in","startTime":1194.415,"endTime":1197.0649999999998,"body":"where you'll feel like, ah, 70,"},{"speaker":"which I operate in","startTime":1197.0649999999998,"endTime":1198.495,"body":"80 percent of the data is okay."},{"speaker":"which I operate in","startTime":1198.955,"endTime":1201.3049999999998,"body":"The remaining 20%, however"},{"speaker":"which I operate in","startTime":1198.955,"endTime":1201.3049999999998,"body":"hard you try, you're probably"},{"speaker":"which I operate in","startTime":1201.3049999999998,"endTime":1202.645,"body":"going to still have a struggle."},{"speaker":"which I operate in","startTime":1203.385,"endTime":1206.8549999999998,"body":"The juice might not be worth the"},{"speaker":"which I operate in","startTime":1203.385,"endTime":1206.8549999999998,"body":"squeeze, so you'll probably have"},{"speaker":"which I operate in","startTime":1206.8549999999998,"endTime":1208.5149999999999,"body":"to take more and you'll continue."},{"speaker":"which I operate in","startTime":1209.0849999999998,"endTime":1211.7649999999999,"body":"But I think that's the way to"},{"speaker":"which I operate in","startTime":1209.0849999999998,"endTime":1211.7649999999999,"body":"think of problem solving with"},{"speaker":"which I operate in","startTime":1211.995,"endTime":1213.245,"body":"data driven sustainability."},{"speaker":"which I operate in","startTime":1214.37,"endTime":1218.5,"body":"What about things like on shelf"},{"speaker":"which I operate in","startTime":1214.37,"endTime":1218.5,"body":"availability that you mentioned earlier"},{"speaker":"which I operate in","startTime":1218.5,"endTime":1220.55,"body":"and end to end connected planning?"},{"speaker":"which I operate in","startTime":1220.56,"endTime":1224.0,"body":"They, sound great, but how do"},{"speaker":"which I operate in","startTime":1220.56,"endTime":1224.0,"body":"they translate into real world"},{"speaker":"which I operate in","startTime":1224.0,"endTime":1225.7399999999998,"body":"wins for companies and consumers?"},{"speaker":"which I operate in","startTime":1226.733,"endTime":1227.983,"body":"Oh, consumers as well."},{"speaker":"which I operate in","startTime":1228.213,"endTime":1229.8929999999998,"body":"that's, that's very interesting."},{"speaker":"which I operate in","startTime":1230.3129999999999,"endTime":1233.5929999999998,"body":"I, spoke about this concept"},{"speaker":"which I operate in","startTime":1230.3129999999999,"endTime":1233.5929999999998,"body":"of a connected supply chain."},{"speaker":"which I operate in","startTime":1234.0629999999999,"endTime":1238.173,"body":"I think everything is connected and"},{"speaker":"which I operate in","startTime":1234.0629999999999,"endTime":1238.173,"body":"when you start solving for on shelf"},{"speaker":"which I operate in","startTime":1238.243,"endTime":1243.8729999999998,"body":"availability, you essentially start"},{"speaker":"which I operate in","startTime":1238.243,"endTime":1243.8729999999998,"body":"solving for that consumer and a consumer"},{"speaker":"which I operate in","startTime":1243.923,"endTime":1249.943,"body":"centric supply chain in that everything in"},{"speaker":"which I operate in","startTime":1243.923,"endTime":1249.943,"body":"your supply chain is moving and shaking to"},{"speaker":"which I operate in","startTime":1249.963,"endTime":1254.233,"body":"try and make sure that the right product"},{"speaker":"which I operate in","startTime":1249.963,"endTime":1254.233,"body":"reaches the right customer at the right"},{"speaker":"which I operate in","startTime":1254.293,"endTime":1257.0829999999999,"body":"time, place, quantity, quality, price."},{"speaker":"which I operate in","startTime":1258.0929999999998,"endTime":1265.0949999999998,"body":"How do you now go about thinking through"},{"speaker":"which I operate in","startTime":1258.0929999999998,"endTime":1265.0949999999998,"body":"this on shelf availability is, a lot of"},{"speaker":"which I operate in","startTime":1265.5049999999999,"endTime":1270.3349999999998,"body":"on shelf availability is thought of from"},{"speaker":"which I operate in","startTime":1265.5049999999999,"endTime":1270.3349999999998,"body":"the point of, Oh, I need a distribution"},{"speaker":"which I operate in","startTime":1270.3349999999998,"endTime":1274.0449999999998,"body":"center that can somehow hustle to"},{"speaker":"which I operate in","startTime":1270.3349999999998,"endTime":1274.0449999999998,"body":"send product over to the retail store."},{"speaker":"which I operate in","startTime":1274.435,"endTime":1277.312,"body":"So that the product is in front of"},{"speaker":"which I operate in","startTime":1274.435,"endTime":1277.312,"body":"the customer for them to pick up at"},{"speaker":"which I operate in","startTime":1277.312,"endTime":1278.542,"body":"the time, at the moment of truth."},{"speaker":"which I operate in","startTime":1279.232,"endTime":1284.202,"body":"But I feel like the network"},{"speaker":"which I operate in","startTime":1279.232,"endTime":1284.202,"body":"has such a cascading effect."},{"speaker":"which I operate in","startTime":1284.5919999999999,"endTime":1286.042,"body":"This is an example of a six months ago."},{"speaker":"which I operate in","startTime":1286.042,"endTime":1287.022,"body":"I was talking to a customer."},{"speaker":"which I operate in","startTime":1287.437,"endTime":1291.7669999999998,"body":"We're in a workshop in their office, and"},{"speaker":"which I operate in","startTime":1287.437,"endTime":1291.7669999999998,"body":"he said, I have this one warehouse that"},{"speaker":"which I operate in","startTime":1291.7669999999998,"endTime":1294.3169999999998,"body":"is backed out four days in the yard."},{"speaker":"which I operate in","startTime":1294.597,"endTime":1297.657,"body":"So there are four days worth"},{"speaker":"which I operate in","startTime":1294.597,"endTime":1297.657,"body":"of trucks sitting in the yard."},{"speaker":"which I operate in","startTime":1298.0069999999998,"endTime":1301.0169999999998,"body":"They just don't have the"},{"speaker":"which I operate in","startTime":1298.0069999999998,"endTime":1301.0169999999998,"body":"capacity or whatever to unload."},{"speaker":"which I operate in","startTime":1301.637,"endTime":1304.9769999999999,"body":"And then the plant is keeping on"},{"speaker":"which I operate in","startTime":1301.637,"endTime":1304.9769999999999,"body":"sending more trucks their way."},{"speaker":"which I operate in","startTime":1305.337,"endTime":1310.3169999999998,"body":"I mean, you think of it any which"},{"speaker":"which I operate in","startTime":1305.337,"endTime":1310.3169999999998,"body":"way, cost, service or sustainability."},{"speaker":"which I operate in","startTime":1310.762,"endTime":1312.312,"body":"This kills all three metrics."},{"speaker":"which I operate in","startTime":1313.042,"endTime":1317.452,"body":"There was nothing in the intelligence of"},{"speaker":"which I operate in","startTime":1313.042,"endTime":1317.452,"body":"the system to say that, you know what?"},{"speaker":"which I operate in","startTime":1317.482,"endTime":1320.4219999999998,"body":"I'm actually four days"},{"speaker":"which I operate in","startTime":1317.482,"endTime":1320.4219999999998,"body":"behind at that warehouse."},{"speaker":"which I operate in","startTime":1320.8519999999999,"endTime":1322.3419999999999,"body":"Can we not reroute?"},{"speaker":"which I operate in","startTime":1322.512,"endTime":1326.8719999999998,"body":"Can we not a) go back to the"},{"speaker":"which I operate in","startTime":1322.512,"endTime":1326.8719999999998,"body":"end to end planning itself,"},{"speaker":"which I operate in","startTime":1326.9219999999998,"endTime":1328.312,"body":"which is sending the trucks."},{"speaker":"which I operate in","startTime":1328.962,"endTime":1333.6419999999998,"body":"Or B), the end to end visibility,"},{"speaker":"which I operate in","startTime":1328.962,"endTime":1333.6419999999998,"body":"which is looking at a truck going"},{"speaker":"which I operate in","startTime":1333.6419999999998,"endTime":1335.292,"body":"in, which can see four days of truck."},{"speaker":"which I operate in","startTime":1335.3319999999999,"endTime":1341.002,"body":"Can it not redirect to a nearby site"},{"speaker":"which I operate in","startTime":1335.3319999999999,"endTime":1341.002,"body":"if it has the capacity or whichever"},{"speaker":"which I operate in","startTime":1341.002,"endTime":1343.062,"body":"site has the best capacity available?"},{"speaker":"which I operate in","startTime":1344.822,"endTime":1347.712,"body":"Fortunately, or unfortunately,"},{"speaker":"which I operate in","startTime":1344.822,"endTime":1347.712,"body":"a lot of these decisions,"},{"speaker":"which I operate in","startTime":1347.782,"endTime":1352.8419999999999,"body":"even in large corporations are"},{"speaker":"which I operate in","startTime":1347.782,"endTime":1352.8419999999999,"body":"largely heuristics, human led."},{"speaker":"which I operate in","startTime":1354.6519999999998,"endTime":1358.982,"body":"Ultimately, a human has to make decisions"},{"speaker":"which I operate in","startTime":1354.6519999999998,"endTime":1358.982,"body":"without a doubt, but there has to be a"},{"speaker":"which I operate in","startTime":1358.982,"endTime":1360.812,"body":"machine that has to enable that human."},{"speaker":"which I operate in","startTime":1361.4569999999999,"endTime":1366.0669999999998,"body":"And the idea of end to end planning plus"},{"speaker":"which I operate in","startTime":1361.4569999999999,"endTime":1366.0669999999998,"body":"on shelf availability is just these two"},{"speaker":"which I operate in","startTime":1366.0669999999998,"endTime":1372.7169999999999,"body":"problems that I described starting to"},{"speaker":"which I operate in","startTime":1366.0669999999998,"endTime":1372.7169999999999,"body":"work in a bit more synchronisation in that"},{"speaker":"which I operate in","startTime":1373.3069999999998,"endTime":1377.917,"body":"if there is an event in the network that"},{"speaker":"which I operate in","startTime":1373.3069999999998,"endTime":1377.917,"body":"is causing a spike in any of these three"},{"speaker":"which I operate in","startTime":1377.917,"endTime":1382.4769999999999,"body":"metrics, one, can there be a fix right now"},{"speaker":"which I operate in","startTime":1383.447,"endTime":1387.5469999999998,"body":"through, you know, alternate decisions"},{"speaker":"which I operate in","startTime":1383.447,"endTime":1387.5469999999998,"body":"and two, can there be a feedback"},{"speaker":"which I operate in","startTime":1387.577,"endTime":1391.917,"body":"to the end to end planning to say"},{"speaker":"which I operate in","startTime":1387.577,"endTime":1391.917,"body":"hey, there is this particular issue."},{"speaker":"which I operate in","startTime":1391.947,"endTime":1394.157,"body":"It seems like it'll be a"},{"speaker":"which I operate in","startTime":1391.947,"endTime":1394.157,"body":"long tail to the issue."},{"speaker":"which I operate in","startTime":1395.0369999999998,"endTime":1398.837,"body":"Why don't we recalibrate our"},{"speaker":"which I operate in","startTime":1395.0369999999998,"endTime":1398.837,"body":"planning to think of it alternately?"},{"speaker":"which I operate in","startTime":1399.7369999999999,"endTime":1403.4569999999999,"body":"Both of these need a bit of a"},{"speaker":"which I operate in","startTime":1399.7369999999999,"endTime":1403.4569999999999,"body":"dynamism in the supply chain."},{"speaker":"which I operate in","startTime":1403.4569999999999,"endTime":1407.857,"body":"We've been a little too static for a"},{"speaker":"which I operate in","startTime":1403.4569999999999,"endTime":1407.857,"body":"long time in the way our processes,"},{"speaker":"which I operate in","startTime":1407.857,"endTime":1409.7769999999998,"body":"systems, and people have operated."},{"speaker":"which I operate in","startTime":1410.4019999999998,"endTime":1412.3419999999999,"body":"And that I think is a"},{"speaker":"which I operate in","startTime":1410.4019999999998,"endTime":1412.3419999999999,"body":"key need of the hour."},{"speaker":"which I operate in","startTime":1413.282,"endTime":1419.8319999999999,"body":"The next time, I hope the next time of"},{"speaker":"which I operate in","startTime":1413.282,"endTime":1419.8319999999999,"body":"COVID doesn't happen in our lifetime"},{"speaker":"which I operate in","startTime":1419.8319999999999,"endTime":1424.252,"body":"or any of our future lifetimes,"},{"speaker":"which I operate in","startTime":1419.8319999999999,"endTime":1424.252,"body":"but any such red herring event"},{"speaker":"which I operate in","startTime":1424.292,"endTime":1427.4419999999998,"body":"happens, we talk about resilience."},{"speaker":"which I operate in","startTime":1427.482,"endTime":1431.857,"body":"The resilience of a supply chain"},{"speaker":"which I operate in","startTime":1427.482,"endTime":1431.857,"body":"is not this big chest beating"},{"speaker":"which I operate in","startTime":1432.137,"endTime":1433.5069999999998,"body":"initiative or transformation."},{"speaker":"which I operate in","startTime":1433.847,"endTime":1437.147,"body":"The resilience of supply chains are built"},{"speaker":"which I operate in","startTime":1433.847,"endTime":1437.147,"body":"in these small events and the ability"},{"speaker":"which I operate in","startTime":1437.2169999999999,"endTime":1442.2969999999998,"body":"to tackle these small events so that"},{"speaker":"which I operate in","startTime":1437.2169999999999,"endTime":1442.2969999999998,"body":"your deviations are never too far out."},{"speaker":"which I operate in","startTime":1442.7269999999999,"endTime":1445.2169999999999,"body":"You're always staying"},{"speaker":"which I operate in","startTime":1442.7269999999999,"endTime":1445.2169999999999,"body":"stable and in control."},{"speaker":"which I operate in","startTime":1445.5569999999998,"endTime":1448.927,"body":"That's the, that's my view of"},{"speaker":"which I operate in","startTime":1445.5569999999998,"endTime":1448.927,"body":"end to end planning plus on shelf"},{"speaker":"which I operate in","startTime":1448.927,"endTime":1452.7569999999998,"body":"availability operating towards"},{"speaker":"which I operate in","startTime":1448.927,"endTime":1452.7569999999998,"body":"sustainable supply chains."},{"speaker":"which I operate in","startTime":1454.3049999999998,"endTime":1459.645,"body":"To kind of achieve that level of"},{"speaker":"which I operate in","startTime":1454.3049999999998,"endTime":1459.645,"body":"resilience and agility, you obviously"},{"speaker":"which I operate in","startTime":1459.655,"endTime":1465.655,"body":"need to have AI built into your supply"},{"speaker":"which I operate in","startTime":1459.655,"endTime":1465.655,"body":"chain, but very feorganisationsns"},{"speaker":"which I operate in","startTime":1465.675,"endTime":1467.1049999999998,"body":"seem to have achieved that."},{"speaker":"which I operate in","startTime":1467.205,"endTime":1468.5149999999999,"body":"Why do you think that is?"},{"speaker":"which I operate in","startTime":1468.5149999999999,"endTime":1471.0549999999998,"body":"You know, what kind of barriers"},{"speaker":"which I operate in","startTime":1468.5149999999999,"endTime":1471.0549999999998,"body":"are they facing trying to integrate"},{"speaker":"which I operate in","startTime":1471.0849999999998,"endTime":1473.975,"body":"AI into their supply chains"},{"speaker":"which I operate in","startTime":1471.0849999999998,"endTime":1473.975,"body":"and how can they overcome them?"},{"speaker":"which I operate in","startTime":1474.4869999999999,"endTime":1481.743,"body":"For a lot of organisations, when I"},{"speaker":"which I operate in","startTime":1474.4869999999999,"endTime":1481.743,"body":"sort of start assessing where they"},{"speaker":"which I operate in","startTime":1481.743,"endTime":1486.3129999999999,"body":"are at in their maturity curve,"},{"speaker":"which I operate in","startTime":1481.743,"endTime":1486.3129999999999,"body":"I think some of the foundational"},{"speaker":"which I operate in","startTime":1486.3129999999999,"endTime":1492.723,"body":"elements of the data are things that"},{"speaker":"which I operate in","startTime":1486.3129999999999,"endTime":1492.723,"body":"they need to be painstakingly built."},{"speaker":"which I operate in","startTime":1493.6129999999998,"endTime":1495.753,"body":"That's the part that's"},{"speaker":"which I operate in","startTime":1493.6129999999998,"endTime":1495.753,"body":"never going to be easy."},{"speaker":"which I operate in","startTime":1495.773,"endTime":1500.793,"body":"Building AI algorithms is not as"},{"speaker":"which I operate in","startTime":1495.773,"endTime":1500.793,"body":"complicated if you have good data, but"},{"speaker":"which I operate in","startTime":1500.8029999999999,"endTime":1503.8529999999998,"body":"building good data is just painstaking."},{"speaker":"which I operate in","startTime":1503.923,"endTime":1505.713,"body":"I think that's stage one."},{"speaker":"which I operate in","startTime":1506.7669999999998,"endTime":1510.8419999999999,"body":"Stage two is again, you"},{"speaker":"which I operate in","startTime":1506.7669999999998,"endTime":1510.8419999999999,"body":"have a bunch of systems."},{"speaker":"which I operate in","startTime":1510.8419999999999,"endTime":1515.3819999999998,"body":"You, you, sort of buy different"},{"speaker":"which I operate in","startTime":1510.8419999999999,"endTime":1515.3819999999998,"body":"systems and then figure out how to"},{"speaker":"which I operate in","startTime":1515.712,"endTime":1519.6779999999999,"body":"integrate them, how to get them in,"},{"speaker":"which I operate in","startTime":1515.712,"endTime":1519.6779999999999,"body":"that generally becomes one of the"},{"speaker":"which I operate in","startTime":1519.9379999999999,"endTime":1521.4679999999998,"body":"second stage gates, if you will."},{"speaker":"which I operate in","startTime":1522.118,"endTime":1529.1319999999998,"body":"But I think the, the bigger mountains"},{"speaker":"which I operate in","startTime":1522.118,"endTime":1529.1319999999998,"body":"to climb, are people, change management."},{"speaker":"which I operate in","startTime":1529.6519999999998,"endTime":1533.062,"body":"It's one thing to build a"},{"speaker":"which I operate in","startTime":1529.6519999999998,"endTime":1533.062,"body":"box and say here is an AI."},{"speaker":"which I operate in","startTime":1533.3519999999999,"endTime":1534.782,"body":"It's going to spit some results out."},{"speaker":"which I operate in","startTime":1535.4419999999998,"endTime":1539.6719999999998,"body":"Go follow what it does, but"},{"speaker":"which I operate in","startTime":1535.4419999999998,"endTime":1539.6719999999998,"body":"it's another to the human who's"},{"speaker":"which I operate in","startTime":1539.6719999999998,"endTime":1541.6819999999998,"body":"going to receive these numbers"},{"speaker":"which I operate in","startTime":1542.812,"endTime":1546.462,"body":"Naturally, and it is something we speak"},{"speaker":"which I operate in","startTime":1542.812,"endTime":1546.462,"body":"about internally have spoken in client"},{"speaker":"which I operate in","startTime":1546.462,"endTime":1552.9019999999998,"body":"presentations also is Why should a human"},{"speaker":"which I operate in","startTime":1546.462,"endTime":1552.9019999999998,"body":"want to trust a box that is putting"},{"speaker":"which I operate in","startTime":1552.9019999999998,"endTime":1558.6219999999998,"body":"some numbers versus something that they"},{"speaker":"which I operate in","startTime":1552.9019999999998,"endTime":1558.6219999999998,"body":"have seen over time, believed over time."},{"speaker":"which I operate in","startTime":1559.1219999999998,"endTime":1565.1119999999999,"body":"They believe they know better than a"},{"speaker":"which I operate in","startTime":1559.1219999999998,"endTime":1565.1119999999999,"body":"box does educating them around that."},{"speaker":"which I operate in","startTime":1565.282,"endTime":1570.6419999999998,"body":"That the idea is the box is"},{"speaker":"which I operate in","startTime":1565.282,"endTime":1570.6419999999998,"body":"not there to replace them."},{"speaker":"which I operate in","startTime":1570.6419999999998,"endTime":1573.282,"body":"The box is there to"},{"speaker":"which I operate in","startTime":1570.6419999999998,"endTime":1573.282,"body":"augment their capability."},{"speaker":"which I operate in","startTime":1573.702,"endTime":1578.5169999999998,"body":"Secondly, that box should also be able to"},{"speaker":"which I operate in","startTime":1573.702,"endTime":1578.5169999999998,"body":"take feedback from the human, if the human"},{"speaker":"which I operate in","startTime":1578.5169999999998,"endTime":1582.877,"body":"in the loop says, I think I have a better"},{"speaker":"which I operate in","startTime":1578.5169999999998,"endTime":1582.877,"body":"alternative to what you're suggesting."},{"speaker":"which I operate in","startTime":1583.347,"endTime":1584.8169999999998,"body":"Let me try what I am doing."},{"speaker":"which I operate in","startTime":1585.857,"endTime":1588.577,"body":"The feedback to you is no, I'm not"},{"speaker":"which I operate in","startTime":1585.857,"endTime":1588.577,"body":"going to do what you're going to do."},{"speaker":"which I operate in","startTime":1589.0919999999999,"endTime":1592.972,"body":"Let the machine observe what the human is"},{"speaker":"which I operate in","startTime":1589.0919999999999,"endTime":1592.972,"body":"doing and learn from the fact that if the"},{"speaker":"which I operate in","startTime":1593.242,"endTime":1599.4319999999998,"body":"human took an action and it was a better"},{"speaker":"which I operate in","startTime":1593.242,"endTime":1599.4319999999998,"body":"outcome than what the box suggested, take"},{"speaker":"which I operate in","startTime":1599.4419999999998,"endTime":1601.212,"body":"that input back into your feedback loop."},{"speaker":"which I operate in","startTime":1601.8819999999998,"endTime":1605.322,"body":"These are elements that are"},{"speaker":"which I operate in","startTime":1601.8819999999998,"endTime":1605.322,"body":"still maturing over time."},{"speaker":"which I operate in","startTime":1605.897,"endTime":1610.937,"body":"I think, I mean, today, nowadays,"},{"speaker":"which I operate in","startTime":1605.897,"endTime":1610.937,"body":"no conversation is complete"},{"speaker":"which I operate in","startTime":1610.9669999999999,"endTime":1613.2469999999998,"body":"without mentioning generative AI."},{"speaker":"which I operate in","startTime":1613.7469999999998,"endTime":1618.607,"body":"There is a certain power to generative AI"},{"speaker":"which I operate in","startTime":1613.7469999999998,"endTime":1618.607,"body":"in that it can take feedback from humans."},{"speaker":"which I operate in","startTime":1618.607,"endTime":1623.077,"body":"It can generate elements that make"},{"speaker":"which I operate in","startTime":1618.607,"endTime":1623.077,"body":"the journey, the decision making"},{"speaker":"which I operate in","startTime":1623.077,"endTime":1624.7469999999998,"body":"journey for the human much simpler."},{"speaker":"which I operate in","startTime":1626.117,"endTime":1630.7869999999998,"body":"I think a mix of these solutions"},{"speaker":"which I operate in","startTime":1626.117,"endTime":1630.7869999999998,"body":"coming together is what will"},{"speaker":"which I operate in","startTime":1630.857,"endTime":1633.6499999999999,"body":"aid, this maturity journey."},{"speaker":"which I operate in","startTime":1634.09,"endTime":1636.3799999999999,"body":"I think we are some distance"},{"speaker":"which I operate in","startTime":1634.09,"endTime":1636.3799999999999,"body":"still away from that."},{"speaker":"which I operate in","startTime":1636.61,"endTime":1640.53,"body":"I keep joking this, joking about this"},{"speaker":"which I operate in","startTime":1636.61,"endTime":1640.53,"body":"with a lot of my team members that I"},{"speaker":"which I operate in","startTime":1640.53,"endTime":1643.87,"body":"think there are so many good problems"},{"speaker":"which I operate in","startTime":1640.53,"endTime":1643.87,"body":"still to solve in supply chain."},{"speaker":"which I operate in","startTime":1644.3,"endTime":1647.32,"body":"And I could very well retire"},{"speaker":"which I operate in","startTime":1644.3,"endTime":1647.32,"body":"and there'll still be a lot many"},{"speaker":"which I operate in","startTime":1647.32,"endTime":1648.7399999999998,"body":"more problems left to be solved."},{"speaker":"which I operate in","startTime":1649.35,"endTime":1652.11,"body":"And that's sort of the learning"},{"speaker":"which I operate in","startTime":1649.35,"endTime":1652.11,"body":"journey that we are all on, right?"},{"speaker":"which I operate in","startTime":1652.1399999999999,"endTime":1656.1999999999998,"body":"That, there's a lot of fun problems"},{"speaker":"which I operate in","startTime":1652.1399999999999,"endTime":1656.1999999999998,"body":"to solve to keep their door on."},{"speaker":"which I operate in","startTime":1657.175,"endTime":1657.5349999999999,"body":"Okay."},{"speaker":"which I operate in","startTime":1657.5349999999999,"endTime":1661.3649999999998,"body":"Well, I mean, seeing as you brought it"},{"speaker":"which I operate in","startTime":1657.5349999999999,"endTime":1661.3649999999998,"body":"up, you were looking into the future."},{"speaker":"which I operate in","startTime":1661.375,"endTime":1665.155,"body":"How do you see supply chains and"},{"speaker":"which I operate in","startTime":1661.375,"endTime":1665.155,"body":"analytics evolving in the next"},{"speaker":"which I operate in","startTime":1665.155,"endTime":1668.695,"body":"five, 10 years, particularly in the"},{"speaker":"which I operate in","startTime":1665.155,"endTime":1668.695,"body":"context of AI and sustainability?"},{"speaker":"which I operate in","startTime":1670.9599999999998,"endTime":1673.83,"body":"There are, of course, a lot"},{"speaker":"which I operate in","startTime":1670.9599999999998,"endTime":1673.83,"body":"of organisations have set"},{"speaker":"which I operate in","startTime":1673.84,"endTime":1679.3899999999999,"body":"themselves goals for 2030, 2040."},{"speaker":"which I operate in","startTime":1679.9299999999998,"endTime":1686.81,"body":"I think that in the journey to get there,"},{"speaker":"which I operate in","startTime":1679.9299999999998,"endTime":1686.81,"body":"data is going to be at the core of taking"},{"speaker":"which I operate in","startTime":1686.81,"endTime":1691.058,"body":"smarter decisions towards those goals."},{"speaker":"which I operate in","startTime":1692.5179999999998,"endTime":1696.6779999999999,"body":"Almost want to say that organisations"},{"speaker":"which I operate in","startTime":1692.5179999999998,"endTime":1696.6779999999999,"body":"who want to achieve those goals,"},{"speaker":"which I operate in","startTime":1698.388,"endTime":1704.2679999999998,"body":"you can almost split them into data"},{"speaker":"which I operate in","startTime":1698.388,"endTime":1704.2679999999998,"body":"driven sustainability organisations"},{"speaker":"which I operate in","startTime":1704.4779999999998,"endTime":1709.616,"body":"and, data agnostic or data absent"},{"speaker":"which I operate in","startTime":1704.4779999999998,"endTime":1709.616,"body":"sustainability organisations."},{"speaker":"which I operate in","startTime":1709.636,"endTime":1716.0759999999998,"body":"I think the first category will probably"},{"speaker":"which I operate in","startTime":1709.636,"endTime":1716.0759999999998,"body":"get there faster, will probably get"},{"speaker":"which I operate in","startTime":1716.106,"endTime":1720.839,"body":"there much more efficiently, much"},{"speaker":"which I operate in","startTime":1716.106,"endTime":1720.839,"body":"more, intelligently than the second"},{"speaker":"which I operate in","startTime":1720.879,"endTime":1723.666,"body":"lot who  do things based on gut feel."},{"speaker":"which I operate in","startTime":1724.0259999999998,"endTime":1728.636,"body":"I think that that's one, I'd see that,"},{"speaker":"which I operate in","startTime":1724.0259999999998,"endTime":1728.636,"body":"that the journey there will split into"},{"speaker":"which I operate in","startTime":1728.686,"endTime":1731.626,"body":"two lines that you might probably start"},{"speaker":"which I operate in","startTime":1728.686,"endTime":1731.626,"body":"seeing that more and more clearly."},{"speaker":"which I operate in","startTime":1732.4289999999999,"endTime":1735.789,"body":"Again, within this, the qualifiers"},{"speaker":"which I operate in","startTime":1732.4289999999999,"endTime":1735.789,"body":"that most companies collect data."},{"speaker":"which I operate in","startTime":1736.029,"endTime":1739.4989999999998,"body":"It now comes down to which of them"},{"speaker":"which I operate in","startTime":1736.029,"endTime":1739.4989999999998,"body":"use it well and which of them don't."},{"speaker":"which I operate in","startTime":1739.9189999999999,"endTime":1741.2589999999998,"body":"There'll be that split."},{"speaker":"which I operate in","startTime":1741.9489999999998,"endTime":1749.629,"body":"The proliferation of AI use using"},{"speaker":"which I operate in","startTime":1741.9489999999998,"endTime":1749.629,"body":"smarter algorithms, using better decision"},{"speaker":"which I operate in","startTime":1749.629,"endTime":1753.1719999999998,"body":"engines will, I think, play a big role."},{"speaker":"which I operate in","startTime":1754.6219999999998,"endTime":1757.4119999999998,"body":"I expect to see digital"},{"speaker":"which I operate in","startTime":1754.6219999999998,"endTime":1757.4119999999998,"body":"twins playing a role."},{"speaker":"which I operate in","startTime":1758.282,"endTime":1763.812,"body":"Especially in how you orchestrate"},{"speaker":"which I operate in","startTime":1758.282,"endTime":1763.812,"body":"responses from your supply chain,"},{"speaker":"which I operate in","startTime":1763.812,"endTime":1772.1519999999998,"body":"how you design interventions in your"},{"speaker":"which I operate in","startTime":1763.812,"endTime":1772.1519999999998,"body":"supply chain towards either better"},{"speaker":"which I operate in","startTime":1772.1519999999998,"endTime":1777.1119999999999,"body":"service or better cost or better"},{"speaker":"which I operate in","startTime":1772.1519999999998,"endTime":1777.1119999999999,"body":"service or a better sustainability or"},{"speaker":"which I operate in","startTime":1777.4419999999998,"endTime":1782.6219999999998,"body":"maybe better still a balance of all"},{"speaker":"which I operate in","startTime":1777.4419999999998,"endTime":1782.6219999999998,"body":"three in order to get those realities."},{"speaker":"which I operate in","startTime":1782.6219999999998,"endTime":1790.452,"body":"I think stronger data, stronger AI"},{"speaker":"which I operate in","startTime":1782.6219999999998,"endTime":1790.452,"body":"applications and digital twins with"},{"speaker":"which I operate in","startTime":1790.462,"endTime":1792.8919999999998,"body":"simulation will come into play."},{"speaker":"which I operate in","startTime":1793.3619999999999,"endTime":1796.232,"body":"Finally, I think the"},{"speaker":"which I operate in","startTime":1793.3619999999999,"endTime":1796.232,"body":"last element to this is"},{"speaker":"which I operate in","startTime":1798.0819999999999,"endTime":1802.6719999999998,"body":"taking your people along in this"},{"speaker":"which I operate in","startTime":1798.0819999999999,"endTime":1802.6719999999998,"body":"journey, helping them mature, helping"},{"speaker":"which I operate in","startTime":1802.6719999999998,"endTime":1808.9019999999998,"body":"them learn, grow, educating them"},{"speaker":"which I operate in","startTime":1802.6719999999998,"endTime":1808.9019999999998,"body":"more about making them data powered"},{"speaker":"which I operate in","startTime":1808.992,"endTime":1814.222,"body":"sustainability champions, if you will,"},{"speaker":"which I operate in","startTime":1808.992,"endTime":1814.222,"body":"will again go a long way in helping"},{"speaker":"which I operate in","startTime":1814.222,"endTime":1815.6019999999999,"body":"organisations accelerate their journey."},{"speaker":"which I operate in","startTime":1815.6119999999999,"endTime":1817.8519999999999,"body":"That's my thought."},{"speaker":"which I operate in","startTime":1818.886,"endTime":1823.3509999999999,"body":"what metrics or KPIs do you"},{"speaker":"which I operate in","startTime":1818.886,"endTime":1823.3509999999999,"body":"think companies should focus on"},{"speaker":"which I operate in","startTime":1823.3709999999999,"endTime":1826.471,"body":"to measure the success of their"},{"speaker":"which I operate in","startTime":1823.3709999999999,"endTime":1826.471,"body":"sustainability initiatives and"},{"speaker":"which I operate in","startTime":1826.471,"endTime":1827.8509999999999,"body":"ensure continuous improvement?"},{"speaker":"which I operate in","startTime":1830.501,"endTime":1835.774,"body":"I think, naturally there are"},{"speaker":"which I operate in","startTime":1830.501,"endTime":1835.774,"body":"sustainability goals that have been set"},{"speaker":"which I operate in","startTime":1835.7939999999999,"endTime":1842.0839999999998,"body":"up, and generally these sustainability"},{"speaker":"which I operate in","startTime":1835.7939999999999,"endTime":1842.0839999999998,"body":"goals have, fairly clear operational"},{"speaker":"which I operate in","startTime":1842.1239999999998,"endTime":1847.6339999999998,"body":"metrics around, say, example, food"},{"speaker":"which I operate in","startTime":1842.1239999999998,"endTime":1847.6339999999998,"body":"waste, cutting down the volume of food"},{"speaker":"which I operate in","startTime":1847.664,"endTime":1852.3169999999998,"body":"waste, measuring your carbon footprint"},{"speaker":"which I operate in","startTime":1847.664,"endTime":1852.3169999999998,"body":"and looking at optimising carbon"},{"speaker":"which I operate in","startTime":1852.3169999999998,"endTime":1854.857,"body":"footprint, electricity usage, and so on."},{"speaker":"which I operate in","startTime":1855.2569999999998,"endTime":1860.2269999999999,"body":"There are a bunch of operational metrics"},{"speaker":"which I operate in","startTime":1855.2569999999998,"endTime":1860.2269999999999,"body":"that you anyway, have a measure on."},{"speaker":"which I operate in","startTime":1861.937,"endTime":1867.5269999999998,"body":"You can very naturally start measuring"},{"speaker":"which I operate in","startTime":1861.937,"endTime":1867.5269999999998,"body":"how much of an improvement are you making"},{"speaker":"which I operate in","startTime":1867.5669999999998,"endTime":1872.5269999999998,"body":"quarter on quarter, year on year and"},{"speaker":"which I operate in","startTime":1867.5669999999998,"endTime":1872.5269999999998,"body":"so on for these operational metrics."},{"speaker":"which I operate in","startTime":1873.407,"endTime":1877.837,"body":"I think what will also be interesting"},{"speaker":"which I operate in","startTime":1873.407,"endTime":1877.837,"body":"for organisations, and I'm hoping"},{"speaker":"which I operate in","startTime":1877.837,"endTime":1882.107,"body":"organisations are already doing"},{"speaker":"which I operate in","startTime":1877.837,"endTime":1882.107,"body":"this fairly well, is you have a,"},{"speaker":"which I operate in","startTime":1882.397,"endTime":1888.4769999999999,"body":"almost a project management plan"},{"speaker":"which I operate in","startTime":1882.397,"endTime":1888.4769999999999,"body":"from now up to milestones to your"},{"speaker":"which I operate in","startTime":1888.5169999999998,"endTime":1894.2069999999999,"body":"2030 or 2040 journey, and those"},{"speaker":"which I operate in","startTime":1888.5169999999998,"endTime":1894.2069999999999,"body":"have specific governance metrics."},{"speaker":"which I operate in","startTime":1894.2469999999998,"endTime":1899.887,"body":"Those have milestone achievement"},{"speaker":"which I operate in","startTime":1894.2469999999998,"endTime":1899.887,"body":"metrics versus did not achieve metrics."},{"speaker":"which I operate in","startTime":1899.887,"endTime":1904.2069999999999,"body":"And it's not just the chief sustainability"},{"speaker":"which I operate in","startTime":1899.887,"endTime":1904.2069999999999,"body":"officer's job to track that."},{"speaker":"which I operate in","startTime":1904.2169999999999,"endTime":1907.3169999999998,"body":"It's now going to be the job of"},{"speaker":"which I operate in","startTime":1904.2169999999999,"endTime":1907.3169999999998,"body":"the chief supply chain officer,"},{"speaker":"which I operate in","startTime":1907.5569999999998,"endTime":1911.0469999999998,"body":"plus the chief sustainability"},{"speaker":"which I operate in","startTime":1907.5569999999998,"endTime":1911.0469999999998,"body":"officer, plus the CFO as well."},{"speaker":"which I operate in","startTime":1912.1219999999998,"endTime":1912.6719999999998,"body":"To track."},{"speaker":"which I operate in","startTime":1913.022,"endTime":1915.012,"body":"Are you even hitting your milestones?"},{"speaker":"which I operate in","startTime":1915.5759999999998,"endTime":1919.5459999999998,"body":"Somewhere along the lines, I would like"},{"speaker":"which I operate in","startTime":1915.5759999999998,"endTime":1919.5459999999998,"body":"to see organisations start tracking"},{"speaker":"which I operate in","startTime":1919.626,"endTime":1924.4989999999998,"body":"one additional metric around, people"},{"speaker":"which I operate in","startTime":1919.626,"endTime":1924.4989999999998,"body":"skill development, your learning and"},{"speaker":"which I operate in","startTime":1924.4989999999998,"endTime":1926.059,"body":"development skills in your people."},{"speaker":"which I operate in","startTime":1927.089,"endTime":1928.309,"body":"Are they getting certified?"},{"speaker":"which I operate in","startTime":1928.389,"endTime":1929.5089999999998,"body":"Are they doing practical projects?"},{"speaker":"which I operate in","startTime":1929.559,"endTime":1932.7089999999998,"body":"Let's say the number of practical"},{"speaker":"which I operate in","startTime":1929.559,"endTime":1932.7089999999998,"body":"projects that they're doing six"},{"speaker":"which I operate in","startTime":1932.7089999999998,"endTime":1936.639,"body":"sigma projects or anything that is"},{"speaker":"which I operate in","startTime":1932.7089999999998,"endTime":1936.639,"body":"targeted towards sustainability."},{"speaker":"which I operate in","startTime":1937.3039999999999,"endTime":1939.654,"body":"To sustainable development"},{"speaker":"which I operate in","startTime":1937.3039999999999,"endTime":1939.654,"body":"of your organisation."},{"speaker":"which I operate in","startTime":1939.674,"endTime":1943.1239999999998,"body":"These can be interesting governance"},{"speaker":"which I operate in","startTime":1939.674,"endTime":1943.1239999999998,"body":"metrics over and above your operational"},{"speaker":"which I operate in","startTime":1943.414,"endTime":1947.981,"body":"metrics, to track how you're evolving as"},{"speaker":"which I operate in","startTime":1943.414,"endTime":1947.981,"body":"an organisation more than anything else."},{"speaker":"which I operate in","startTime":1949.1209999999999,"endTime":1949.501,"body":"Very good."},{"speaker":"which I operate in","startTime":1949.791,"endTime":1950.1209999999999,"body":"Very good."},{"speaker":"which I operate in","startTime":1950.1209999999999,"endTime":1950.341,"body":"Yep."},{"speaker":"which I operate in","startTime":1950.8509999999999,"endTime":1952.841,"body":"And left field question."},{"speaker":"which I operate in","startTime":1952.8509999999999,"endTime":1960.061,"body":"If you could have any person or character"},{"speaker":"which I operate in","startTime":1952.8509999999999,"endTime":1960.061,"body":"alive or dead, real or fictional as"},{"speaker":"which I operate in","startTime":1960.061,"endTime":1964.1209999999999,"body":"a spokesperson for our supply chain"},{"speaker":"which I operate in","startTime":1960.061,"endTime":1964.1209999999999,"body":"sustainability, who would it be and why?"},{"speaker":"which I operate in","startTime":1966.761,"endTime":1967.4509999999998,"body":"Oh, wow."},{"speaker":"which I operate in","startTime":1969.9569999999999,"endTime":1975.2269999999999,"body":"I'm also a football slash soccer"},{"speaker":"which I operate in","startTime":1969.9569999999999,"endTime":1975.2269999999999,"body":"fan and just for the reach"},{"speaker":"which I operate in","startTime":1975.2569999999998,"endTime":1977.992,"body":"that two of these players have."},{"speaker":"which I operate in","startTime":1978.4019999999998,"endTime":1982.8719999999998,"body":"I could almost think of a Ronaldo or"},{"speaker":"which I operate in","startTime":1978.4019999999998,"endTime":1982.8719999999998,"body":"a Messi and given that a lot of these"},{"speaker":"which I operate in","startTime":1982.8719999999998,"endTime":1986.032,"body":"players already talk about, you know,"},{"speaker":"which I operate in","startTime":1982.8719999999998,"endTime":1986.032,"body":"initiatives with UNICEF or a David Beckham"},{"speaker":"which I operate in","startTime":1986.052,"endTime":1988.322,"body":"for that matter, UNICEF, et cetera."},{"speaker":"which I operate in","startTime":1988.322,"endTime":1993.5079999999998,"body":"So somebody like that joining the"},{"speaker":"which I operate in","startTime":1988.322,"endTime":1993.5079999999998,"body":"bandwagon to be able to message it out,"},{"speaker":"which I operate in","startTime":1994.0079999999998,"endTime":1996.6879999999999,"body":"the message will reach so many millions."},{"speaker":"which I operate in","startTime":1997.068,"endTime":1999.5379999999998,"body":"But if you wanted some"},{"speaker":"which I operate in","startTime":1997.068,"endTime":1999.5379999999998,"body":"character from history."},{"speaker":"which I operate in","startTime":2000.348,"endTime":2007.723,"body":"I am very fascinated by Abraham"},{"speaker":"which I operate in","startTime":2000.348,"endTime":2007.723,"body":"Lincoln and the power of his"},{"speaker":"which I operate in","startTime":2008.043,"endTime":2010.0729999999999,"body":"oration, the pull he had."},{"speaker":"which I operate in","startTime":2011.003,"endTime":2015.8829999999998,"body":"Somebody like that can also be very"},{"speaker":"which I operate in","startTime":2011.003,"endTime":2015.8829999999998,"body":"interesting as a spokesperson for driving"},{"speaker":"which I operate in","startTime":2015.8829999999998,"endTime":2018.8729999999998,"body":"sustainability across organisations,"},{"speaker":"which I operate in","startTime":2015.8829999999998,"endTime":2018.8729999999998,"body":"it can be quite interesting."},{"speaker":"which I operate in","startTime":2019.543,"endTime":2019.953,"body":"Nice."},{"speaker":"which I operate in","startTime":2020.0729999999999,"endTime":2020.3929999999998,"body":"Nice."},{"speaker":"which I operate in","startTime":2020.3929999999998,"endTime":2020.483,"body":"Great."},{"speaker":"which I operate in","startTime":2020.483,"endTime":2021.203,"body":"We're coming towards"},{"speaker":"which I operate in","startTime":2020.483,"endTime":2021.203,"body":"the end of the podcast."},{"speaker":"which I operate in","startTime":2021.203,"endTime":2026.963,"body":"Now, Sunder, is there any question"},{"speaker":"which I operate in","startTime":2021.203,"endTime":2026.963,"body":"I didn't ask that you wish I had,"},{"speaker":"which I operate in","startTime":2026.963,"endTime":2029.8129999999999,"body":"or any aspect of this we haven't"},{"speaker":"which I operate in","startTime":2026.963,"endTime":2029.8129999999999,"body":"covered that you think it's"},{"speaker":"which I operate in","startTime":2029.8129999999999,"endTime":2031.233,"body":"important for people to think about?"},{"speaker":"which I operate in","startTime":2034.013,"endTime":2040.5929999999998,"body":"I think the last element of this, and I"},{"speaker":"which I operate in","startTime":2034.013,"endTime":2040.5929999999998,"body":"have a five year old daughter, and when I"},{"speaker":"which I operate in","startTime":2040.6229999999998,"endTime":2045.693,"body":"think of very simple things like wake up"},{"speaker":"which I operate in","startTime":2040.6229999999998,"endTime":2045.693,"body":"in the morning, brush your teeth, don't"},{"speaker":"which I operate in","startTime":2045.693,"endTime":2047.543,"body":"keep the tabp on while you're brushing."},{"speaker":"which I operate in","startTime":2047.543,"endTime":2047.6129999999998,"body":"it."},{"speaker":"which I operate in","startTime":2047.683,"endTime":2048.663,"body":"You could keep the tap off."},{"speaker":"which I operate in","startTime":2048.703,"endTime":2050.293,"body":"Some simple things like that."},{"speaker":"which I operate in","startTime":2050.633,"endTime":2053.573,"body":"We see if we can try our best to"},{"speaker":"which I operate in","startTime":2050.633,"endTime":2053.573,"body":"practice some of those things."},{"speaker":"which I operate in","startTime":2054.133,"endTime":2056.093,"body":"I can't say that we are super successful."},{"speaker":"which I operate in","startTime":2056.623,"endTime":2063.998,"body":"We try our best, but education at"},{"speaker":"which I operate in","startTime":2056.623,"endTime":2063.998,"body":"grassroots levels for I mean, why should"},{"speaker":"which I operate in","startTime":2063.998,"endTime":2069.922,"body":"sustainability education start after"},{"speaker":"which I operate in","startTime":2063.998,"endTime":2069.922,"body":"you finished your school, your college,"},{"speaker":"which I operate in","startTime":2070.162,"endTime":2073.742,"body":"your, post graduation, and then you"},{"speaker":"which I operate in","startTime":2070.162,"endTime":2073.742,"body":"actually start, and at least that's"},{"speaker":"which I operate in","startTime":2073.762,"endTime":2078.562,"body":"been the reality for someone of my"},{"speaker":"which I operate in","startTime":2073.762,"endTime":2078.562,"body":"generation, let's say that the realisation"},{"speaker":"which I operate in","startTime":2078.802,"endTime":2082.322,"body":"of sustainability has been the last 10"},{"speaker":"which I operate in","startTime":2078.802,"endTime":2082.322,"body":"years, maybe, that's when it started"},{"speaker":"which I operate in","startTime":2082.322,"endTime":2084.202,"body":"to become mainstream as a conversation."},{"speaker":"which I operate in","startTime":2084.902,"endTime":2089.292,"body":"But my daughter, who is now going to"},{"speaker":"which I operate in","startTime":2084.902,"endTime":2089.292,"body":"go into her first grade next year."},{"speaker":"which I operate in","startTime":2089.652,"endTime":2093.542,"body":"Shouldn't this conversation start in"},{"speaker":"which I operate in","startTime":2089.652,"endTime":2093.542,"body":"her classroom in the first grade itself?"},{"speaker":"which I operate in","startTime":2093.662,"endTime":2094.352,"body":"Why not?"},{"speaker":"which I operate in","startTime":2094.902,"endTime":2099.402,"body":"I think that is one thought that"},{"speaker":"which I operate in","startTime":2094.902,"endTime":2099.402,"body":"keeps coming to mind, that should"},{"speaker":"which I operate in","startTime":2100.602,"endTime":2106.592,"body":"we start creating more responsible"},{"speaker":"which I operate in","startTime":2100.602,"endTime":2106.592,"body":"citizens by bringing some of these"},{"speaker":"which I operate in","startTime":2106.602,"endTime":2108.872,"body":"themes right at that grassroots level?"},{"speaker":"which I operate in","startTime":2108.942,"endTime":2111.892,"body":"Maybe that's the one immediate"},{"speaker":"which I operate in","startTime":2108.942,"endTime":2111.892,"body":"thought that comes to mind"},{"speaker":"which I operate in","startTime":2112.662,"endTime":2113.072,"body":"Nice."},{"speaker":"which I operate in","startTime":2113.252,"endTime":2113.612,"body":"Nice."},{"speaker":"which I operate in","startTime":2113.7619999999997,"endTime":2114.372,"body":"Great idea."},{"speaker":"which I operate in","startTime":2114.462,"endTime":2114.7419999999997,"body":"Yeah."},{"speaker":"which I operate in","startTime":2114.7419999999997,"endTime":2115.772,"body":"Superb."},{"speaker":"which I operate in","startTime":2116.0519999999997,"endTime":2119.692,"body":"Sunder, if people would like to know"},{"speaker":"which I operate in","startTime":2116.0519999999997,"endTime":2119.692,"body":"more about yourself or any of the things"},{"speaker":"which I operate in","startTime":2119.692,"endTime":2122.602,"body":"we discussed on the podcast today,"},{"speaker":"which I operate in","startTime":2119.692,"endTime":2122.602,"body":"where would you have me direct them?"},{"speaker":"which I operate in","startTime":2124.082,"endTime":2126.502,"body":"You could, of course,"},{"speaker":"which I operate in","startTime":2124.082,"endTime":2126.502,"body":"reach out on LinkedIn."},{"speaker":"which I operate in","startTime":2126.812,"endTime":2131.947,"body":"You'd find me by the name Sunder,"},{"speaker":"which I operate in","startTime":2126.812,"endTime":2131.947,"body":"S U N D E R. Balakrishnan."},{"speaker":"which I operate in","startTime":2132.52,"endTime":2137.3399999999997,"body":"You can also visit the website"},{"speaker":"which I operate in","startTime":2132.52,"endTime":2137.3399999999997,"body":"of my organisation, www."},{"speaker":"which I operate in","startTime":2137.3399999999997,"endTime":2138.7599999999998,"body":"latentview."},{"speaker":"which I operate in","startTime":2138.7599999999998,"endTime":2139.24,"body":"com."},{"speaker":"which I operate in","startTime":2139.96,"endTime":2143.7799999999997,"body":"And you'll find a lot of information"},{"speaker":"which I operate in","startTime":2139.96,"endTime":2143.7799999999997,"body":"about what we do across different spaces."},{"speaker":"which I operate in","startTime":2144.39,"endTime":2147.75,"body":"Don't feel shy to get in touch more"},{"speaker":"which I operate in","startTime":2144.39,"endTime":2147.75,"body":"than happy to have great conversations."},{"speaker":"which I operate in","startTime":2148.545,"endTime":2149.125,"body":"Fantastic."},{"speaker":"which I operate in","startTime":2149.4049999999997,"endTime":2150.6749999999997,"body":"Sunder, that's been really interesting."},{"speaker":"which I operate in","startTime":2150.685,"endTime":2152.395,"body":"Thanks a million for coming"},{"speaker":"which I operate in","startTime":2150.685,"endTime":2152.395,"body":"on the podcast today."},{"speaker":"which I operate in","startTime":2152.98,"endTime":2153.49,"body":"Absolutely."},{"speaker":"which I operate in","startTime":2153.5,"endTime":2154.3399999999997,"body":"Thank you so much, Tom."},{"speaker":"which I operate in","startTime":2154.3399999999997,"endTime":2156.08,"body":"I appreciate you giving"},{"speaker":"which I operate in","startTime":2154.3399999999997,"endTime":2156.08,"body":"me this opportunity."},{"speaker":"which I operate in","startTime":2157.263,"endTime":2157.763,"body":"Okay."},{"speaker":"which I operate in","startTime":2157.783,"endTime":2161.033,"body":"Thank you all for tuning into this"},{"speaker":"which I operate in","startTime":2157.783,"endTime":2161.033,"body":"episode of the Sustainable Supply"},{"speaker":"which I operate in","startTime":2161.053,"endTime":2163.2729999999997,"body":"Chain Podcast with me, Tom Raftery."},{"speaker":"which I operate in","startTime":2164.473,"endTime":2168.453,"body":"Each week, thousands of supply chain"},{"speaker":"which I operate in","startTime":2164.473,"endTime":2168.453,"body":"professionals listen to this show."},{"speaker":"which I operate in","startTime":2169.123,"endTime":2173.0229999999997,"body":"If you or your organization want"},{"speaker":"which I operate in","startTime":2169.123,"endTime":2173.0229999999997,"body":"to connect with this dedicated"},{"speaker":"which I operate in","startTime":2173.0229999999997,"endTime":2175.113,"body":"audience, consider becoming a sponsor."},{"speaker":"which I operate in","startTime":2175.923,"endTime":2180.563,"body":"You can opt for exclusive episode"},{"speaker":"which I operate in","startTime":2175.923,"endTime":2180.563,"body":"branding where you choose the guests"},{"speaker":"which I operate in","startTime":2180.9629999999997,"endTime":2184.063,"body":"or a personalized 30 second ad roll."},{"speaker":"which I operate in","startTime":2184.843,"endTime":2188.2729999999997,"body":"It's a unique opportunity to reach"},{"speaker":"which I operate in","startTime":2184.843,"endTime":2188.2729999999997,"body":"industry experts and influencers."},{"speaker":"which I operate in","startTime":2188.868,"endTime":2193.1079999999997,"body":"For more details, hit me up on"},{"speaker":"which I operate in","startTime":2188.868,"endTime":2193.1079999999997,"body":"Twitter or LinkedIn, or drop me"},{"speaker":"which I operate in","startTime":2193.1079999999997,"endTime":2195.508,"body":"an email to tomraftery at outlook."},{"speaker":"which I operate in","startTime":2195.728,"endTime":2196.078,"body":"com."},{"speaker":"which I operate in","startTime":2197.1279999999997,"endTime":2200.978,"body":"Together, let's shape the future"},{"speaker":"which I operate in","startTime":2197.1279999999997,"endTime":2200.978,"body":"of sustainable supply chains."},{"speaker":"which I operate in","startTime":2201.658,"endTime":2202.048,"body":"Thanks."},{"speaker":"which I operate in","startTime":2202.688,"endTime":2203.558,"body":"Catch you all next time."}]}