
Data in Depth
Data in Depth explores the world of advanced analytics, business intelligence, and machine learning within the context of the manufacturing industry. In each episode, we talk with industry leaders and analytics experts to help manufacturers gain a 360-degree view of the shop floor, their business processes, and their customers. We dig into the concepts of descriptive, prescriptive, and predictive analytics to help solve modern manufacturing problems. From MRP to quality control, from field service to customer experience, our conversations are designed to spur innovative, data-driven thinking for those working to build the factories of the future.
Data in Depth
How Manufacturers Can Use Data to Improve Customers' Experience, Drive Additional Sales, and Do More with Less; featuring Chris Muto from Pro-Tech
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Chris Muto, Pro-Tech
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Season 1
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Episode 10
"Since we've started this, we're literally adding tens of thousands of dollars of extra revenue when our product ships."
In this episode, we talk with Chris Muto, Sales Operations Manager for Pro-Tech, a manufacturer of industrial snow plows. Chris shares how Pro-Tech is using data to improve customers' experience, drive additional sales, and do more with less.
- Connect with Chris on LinkedIn.
- Check out Pro-Tech.
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This season, we're giving away a pair of Bose QuietComfort 35 wireless headphones!
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