As someone who has been on the road during the COVID-19 pandemic, Josh Becker, senior manager, packaging systems, The Hershey Company, joins the UnPACKed with PMMI podcast to share the customer perspective on how Hershey has been handling visits from suppliers, training and service issues during this time. As an essential business that remained open though out the pandemic, Becker also offers some best practices Hershey has learned throughout the past three months.