How to Turn Your Customers Into Lifelong Fans with Joey Coleman

In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.

The 8 phases of the customer experience:

· Phase 1: Assess

· Phase 2: Admit

· Phase 3: Affirm

· Phase 4: Activate

· Phase 5: Acclimate

· Phase 6: Accomplish

· Phase 7: Adopt

· Phase 8: Advocate

For full show notes visit: https://creatingabrand.com/062