Podcasting Made Simple
Podcasting Made Simple is the premier podcast about podcasting! We’re here to help podcast guests and podcast hosts reach more listeners and grow their income so they can change more lives! Join Alex Sanfilippo and other podcasting industry experts as they share how you can level up on either side of the mic! (Show notes and resources: https://PodMatch.com/episodes)
Podcasting Made Simple
How to Turn Your Customers Into Lifelong Fans with Joey Coleman
In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.
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The 8 phases of the customer experience:
· Phase 1: Assess
· Phase 2: Admit
· Phase 3: Affirm
· Phase 4: Activate
· Phase 5: Acclimate
· Phase 6: Accomplish
· Phase 7: Adopt
· Phase 8: Advocate
MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/062
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