Working Smarter: Presented by Calabrio

Episode 1: Daniel Rio from Zovio

June 13, 2019 Daniel Rio Episode 1
Working Smarter: Presented by Calabrio
Episode 1: Daniel Rio from Zovio
Chapters
Working Smarter: Presented by Calabrio
Episode 1: Daniel Rio from Zovio
Jun 13, 2019 Episode 1
Daniel Rio

In our first episode of the Working Smarter Podcast we visit with Daniel Rio from Zovio.  Daniel is the Contact Center Director for Zovio of brings a wealth of experience to the table as well as a clear passion for improving the customer experience.  We discuss contact center analytics and using data to tell a story in order to improve the customer experience. 

Show Notes

In our first episode of the Working Smarter Podcast we visit with Daniel Rio from Zovio.  Daniel is the Contact Center Director for Zovio of brings a wealth of experience to the table as well as a clear passion for improving the customer experience.  We discuss contact center analytics and using data to tell a story in order to improve the customer experience.