Working Smarter: Presented by Calabrio

Episode 3: Jim Tincher from Heart of the Customer

August 19, 2019 Jim Tincher Season 1 Episode 3
Working Smarter: Presented by Calabrio
Episode 3: Jim Tincher from Heart of the Customer
Chapters
Working Smarter: Presented by Calabrio
Episode 3: Jim Tincher from Heart of the Customer
Aug 19, 2019 Season 1 Episode 3
Jim Tincher

In this episode we discuss Customer Journey Mapping with Jim Tincher from Heart of the Customer.  Jim is passionate about Customer Journey Mapping and helping his clients understand their customers more intimately allowing them to deliver a better customer experience.  Join us as we discuss what your organization can do with a comprehensive Customer Journey Mapping exercise and the long-term value of such an endeavor.

Show Notes

In this episode we discuss Customer Journey Mapping with Jim Tincher from Heart of the Customer.  Jim is passionate about Customer Journey Mapping and helping his clients understand their customers more intimately allowing them to deliver a better customer experience.  Join us as we discuss what your organization can do with a comprehensive Customer Journey Mapping exercise and the long-term value of such an endeavor.