Working Smarter: Presented by Calabrio

Brandon Caudle and Kenny Butler

May 18, 2020 Brandon Caudle and Kenny Butler Season 2 Episode 2
Working Smarter: Presented by Calabrio
Brandon Caudle and Kenny Butler
Chapters
Working Smarter: Presented by Calabrio
Brandon Caudle and Kenny Butler
May 18, 2020 Season 2 Episode 2
Brandon Caudle and Kenny Butler

In this episode we sit down with Brandon Caudle and Kenny Butler to discuss agent engagement strategies in the contact center.  These two gentlemen have a wealth of experience in the contact center and offer some greats insights and real-world tips on ways to engage your agents in a meaningful way in order to drive the best customer service possible.

Show Notes

In this episode we sit down with Brandon Caudle and Kenny Butler to discuss agent engagement strategies in the contact center.  These two gentlemen have a wealth of experience in the contact center and offer some greats insights and real-world tips on ways to engage your agents in a meaningful way in order to drive the best customer service possible.