Recoding Business in the AI Era
Recoding Business in the AI Era is where leaders come to sharpen their judgment about the digital world. Hosted by Vijay Gurbaxani—distinguished UC Irvine professor, founding director of the Center for Digital Transformation, digital strategist, speaker, and advisor to executives—each episode dissects real-world choices at the intersection of technology, leadership, and transformation, and how to navigate them with clarity and confidence.
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Recoding Business in the AI Era
Ulta Beauty: Loyalty is Everything featuring CEO Mary Dillon
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Season 1, Episode 4 - Ulta Beauty is a best-in-class growth story in retail, offering its customers a highly personalized experience. Offering rewards for online and instore purchasing, Ulta Beauty’s loyalty program represents a staggering 95% of revenues. Ulta Beauty is building digital expertise, both internally and through acquisitions. Hear CEO Mary Dillon describe how Ulta Beauty is leveraging its digital capabilities to become a standout leader in the beauty retail space.