Welcome to the second in the series of The Trust Delusion podcasts. The project, running across 2020, explores how businesses can earn trust authentically and legitimately; busting many myths (and exposing some dodgy data) along the way. Added context, poignancy and urgency is provided by the COVID-19 crisis and the tumultuous impact on business, politics and personal lives.
In this episode, hosted by award-winning journalist and Jericho Partner, Matthew Gwyther, listen to:
"I would much rather be operated on by a competent heart surgeon, than one who is good at marketing."
"We don’t know where the chips are going to fall post-crisis but when they do fall business is very good at picking it up, finding the opportunity and running with it - and that will effectively create a new normal for trust."
"We’re now seeing a lot more collaboration between groups – this isn’t government vs. business. It’s government with business and civil society working together. Groups that have been somewhat polarised having a shared purpose and coming together".
“Leadership has become a scripted performance art, poorly excused by an obsession with increasing returns and shareholder value”
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