{"version":"1.0.0","segments":[{"speaker":"Blaise Delfino","startTime":6.6,"endTime":9.06,"body":"You're tuned"},{"speaker":"Blaise Delfino","startTime":6.6,"endTime":9.06,"body":"into the Hearing Matters Podcast"},{"speaker":"Blaise Delfino","startTime":9.06,"endTime":13.32,"body":"with Dr. Gregory Delfino and"},{"speaker":"Blaise Delfino","startTime":9.06,"endTime":13.32,"body":"Blaise Delfino of Audiology"},{"speaker":"Blaise Delfino","startTime":13.32,"endTime":16.89,"body":"Services and Fader Plugs the"},{"speaker":"Blaise Delfino","startTime":13.32,"endTime":16.89,"body":"show that discusses hearing"},{"speaker":"Blaise Delfino","startTime":16.89,"endTime":21.6,"body":"technology, best practices and a"},{"speaker":"Blaise Delfino","startTime":16.89,"endTime":21.6,"body":"growing national epidemic,"},{"speaker":"Blaise Delfino","startTime":21.99,"endTime":27.09,"body":"hearing loss. On this episode,"},{"speaker":"Blaise Delfino","startTime":21.99,"endTime":27.09,"body":"we have the Chief Innovation"},{"speaker":"Blaise Delfino","startTime":27.12,"endTime":33.09,"body":"Officer at Starkey, Dave Fabry."},{"speaker":"Blaise Delfino","startTime":27.12,"endTime":33.09,"body":"Dr. Fabry, welcome to the"},{"speaker":"Blaise Delfino","startTime":33.09,"endTime":34.71,"body":"Hearing Matters Podcast."},{"speaker":"Dr. Dave Fabry","startTime":34.77,"endTime":36.45,"body":"Thank you very"},{"speaker":"Dr. Dave Fabry","startTime":34.77,"endTime":36.45,"body":"much place. It's a pleasure to"},{"speaker":"Dr. Dave Fabry","startTime":36.45,"endTime":37.29,"body":"be here with you today."},{"speaker":"Blaise Delfino","startTime":37.33,"endTime":40.33,"body":"The pleasure is"},{"speaker":"Blaise Delfino","startTime":37.33,"endTime":40.33,"body":"all ours, truly. Dr. Fabry, I"},{"speaker":"Blaise Delfino","startTime":40.33,"endTime":44.29,"body":"have been following your"},{"speaker":"Blaise Delfino","startTime":40.33,"endTime":44.29,"body":"journey. Well, I'm only 30 years"},{"speaker":"Blaise Delfino","startTime":44.29,"endTime":48.82,"body":"young now, so I have known, I"},{"speaker":"Blaise Delfino","startTime":44.29,"endTime":48.82,"body":"have known about you and your"},{"speaker":"Blaise Delfino","startTime":48.82,"endTime":52.06,"body":"work for quite some time truly"},{"speaker":"Blaise Delfino","startTime":48.82,"endTime":52.06,"body":"because I grew up in hearing"},{"speaker":"Blaise Delfino","startTime":52.06,"endTime":55.45,"body":"healthcare. And as an"},{"speaker":"Blaise Delfino","startTime":52.06,"endTime":55.45,"body":"entrepreneur and fellow"},{"speaker":"Blaise Delfino","startTime":55.45,"endTime":59.26,"body":"innovator, I admire so much of"},{"speaker":"Blaise Delfino","startTime":55.45,"endTime":59.26,"body":"what you've done and what you've"},{"speaker":"Blaise Delfino","startTime":59.26,"endTime":62.77,"body":"accomplished and the fact that"},{"speaker":"Blaise Delfino","startTime":59.26,"endTime":62.77,"body":"you are just here at this"},{"speaker":"Blaise Delfino","startTime":62.77,"endTime":65.41,"body":"interview. We're so grateful,"},{"speaker":"Blaise Delfino","startTime":62.77,"endTime":65.41,"body":"Dave, you are currently the"},{"speaker":"Blaise Delfino","startTime":65.41,"endTime":69.43,"body":"Chief Innovation Officer at"},{"speaker":"Blaise Delfino","startTime":65.41,"endTime":69.43,"body":"Starkey. However your career is"},{"speaker":"Blaise Delfino","startTime":69.43,"endTime":73.3,"body":"quite expansive. Can you briefly"},{"speaker":"Blaise Delfino","startTime":69.43,"endTime":73.3,"body":"share with us your journey in"},{"speaker":"Blaise Delfino","startTime":73.3,"endTime":74.08,"body":"hearing healthcare?"},{"speaker":"Dr. Dave Fabry","startTime":74.27,"endTime":76.52,"body":"Sure. My journey"},{"speaker":"Dr. Dave Fabry","startTime":74.27,"endTime":76.52,"body":"in healthcare actually in"},{"speaker":"Dr. Dave Fabry","startTime":76.52,"endTime":79.19,"body":"hearing healthcare in"},{"speaker":"Dr. Dave Fabry","startTime":76.52,"endTime":79.19,"body":"particular, begins with a"},{"speaker":"Dr. Dave Fabry","startTime":79.19,"endTime":82.79,"body":"chinchilla. I actually grew up I"},{"speaker":"Dr. Dave Fabry","startTime":79.19,"endTime":82.79,"body":"was first in my family to go to"},{"speaker":"Dr. Dave Fabry","startTime":82.79,"endTime":85.94,"body":"college, and I grew up wanting"},{"speaker":"Dr. Dave Fabry","startTime":82.79,"endTime":85.94,"body":"to be a veterinarian. Ever since"},{"speaker":"Dr. Dave Fabry","startTime":85.94,"endTime":89.99,"body":"I was a little boy, I began"},{"speaker":"Dr. Dave Fabry","startTime":85.94,"endTime":89.99,"body":"showing our Pomeranian dog and"},{"speaker":"Dr. Dave Fabry","startTime":89.99,"endTime":94.19,"body":"grew her to be an AKC champion"},{"speaker":"Dr. Dave Fabry","startTime":89.99,"endTime":94.19,"body":"obedience dog. And then that"},{"speaker":"Dr. Dave Fabry","startTime":94.34,"endTime":96.98,"body":"translated into a job working"},{"speaker":"Dr. Dave Fabry","startTime":94.34,"endTime":96.98,"body":"for a veterinarian through"},{"speaker":"Dr. Dave Fabry","startTime":96.98,"endTime":100.79,"body":"junior high in high school. And"},{"speaker":"Dr. Dave Fabry","startTime":96.98,"endTime":100.79,"body":"Dr. Williamhorn was my first"},{"speaker":"Dr. Dave Fabry","startTime":100.79,"endTime":103.55,"body":"real glimpse at what a"},{"speaker":"Dr. Dave Fabry","startTime":100.79,"endTime":103.55,"body":"profession could look like. And"},{"speaker":"Dr. Dave Fabry","startTime":103.55,"endTime":107.3,"body":"so I aspired at that tender age"},{"speaker":"Dr. Dave Fabry","startTime":103.55,"endTime":107.3,"body":"to be a veterinarian and"},{"speaker":"Dr. Dave Fabry","startTime":107.3,"endTime":110.84,"body":"actually came to the University"},{"speaker":"Dr. Dave Fabry","startTime":107.3,"endTime":110.84,"body":"of Minnesota in 1977. There's no"},{"speaker":"Dr. Dave Fabry","startTime":110.84,"endTime":114.05,"body":"such thing as pre vet. So I"},{"speaker":"Dr. Dave Fabry","startTime":110.84,"endTime":114.05,"body":"became an AG major. And what I"},{"speaker":"Dr. Dave Fabry","startTime":114.05,"endTime":117.47,"body":"quickly discovered was I didn't"},{"speaker":"Dr. Dave Fabry","startTime":114.05,"endTime":117.47,"body":"like the competitive educational"},{"speaker":"Dr. Dave Fabry","startTime":117.47,"endTime":120.41,"body":"environment that was in place"},{"speaker":"Dr. Dave Fabry","startTime":117.47,"endTime":120.41,"body":"for pre vet or AG at the time,"},{"speaker":"Dr. Dave Fabry","startTime":120.41,"endTime":123.65,"body":"because literally at the time,"},{"speaker":"Dr. Dave Fabry","startTime":120.41,"endTime":123.65,"body":"it was roughly a 3.9 grade point"},{"speaker":"Dr. Dave Fabry","startTime":123.65,"endTime":127.79,"body":"average to get into vet school."},{"speaker":"Dr. Dave Fabry","startTime":123.65,"endTime":127.79,"body":"Well, a B destroyed you. And so"},{"speaker":"Dr. Dave Fabry","startTime":128.15,"endTime":130.58,"body":"the students were such gunners"},{"speaker":"Dr. Dave Fabry","startTime":128.15,"endTime":130.58,"body":"that they wouldn't even ask"},{"speaker":"Dr. Dave Fabry","startTime":130.58,"endTime":133.19,"body":"questions of the professors."},{"speaker":"Dr. Dave Fabry","startTime":130.58,"endTime":133.19,"body":"They would rush the professor"},{"speaker":"Dr. Dave Fabry","startTime":133.19,"endTime":136.94,"body":"after class to ask the question"},{"speaker":"Dr. Dave Fabry","startTime":133.19,"endTime":136.94,"body":"so that only they would be the"},{"speaker":"Dr. Dave Fabry","startTime":136.94,"endTime":139.91,"body":"beneficiary of the answer. And"},{"speaker":"Dr. Dave Fabry","startTime":136.94,"endTime":139.91,"body":"I'm much more of a collaborative"},{"speaker":"Dr. Dave Fabry","startTime":139.91,"endTime":144.14,"body":"person, right. So I discovered"},{"speaker":"Dr. Dave Fabry","startTime":139.91,"endTime":144.14,"body":"experimental psychology because"},{"speaker":"Dr. Dave Fabry","startTime":144.14,"endTime":147.26,"body":"of a job that I got when I was a"},{"speaker":"Dr. Dave Fabry","startTime":144.14,"endTime":147.26,"body":"sophomore in college working as"},{"speaker":"Dr. Dave Fabry","startTime":147.26,"endTime":150.71,"body":"a chinchilla tester for W."},{"speaker":"Dr. Dave Fabry","startTime":147.26,"endTime":150.71,"body":"Dickson Ward and David Nelson."},{"speaker":"Dr. Dave Fabry","startTime":151.01,"endTime":154.52,"body":"DIX Ward was instrumental in"},{"speaker":"Dr. Dave Fabry","startTime":151.01,"endTime":154.52,"body":"damage risk criteria. I figured"},{"speaker":"Dr. Dave Fabry","startTime":154.52,"endTime":157.55,"body":"that might be a name when"},{"speaker":"Dr. Dave Fabry","startTime":154.52,"endTime":157.55,"body":"recognized. Yeah, work with"},{"speaker":"Dr. Dave Fabry","startTime":157.55,"endTime":160.52,"body":"fader plugs, did a lot of the"},{"speaker":"Dr. Dave Fabry","startTime":157.55,"endTime":160.52,"body":"work and I worked as a"},{"speaker":"Dr. Dave Fabry","startTime":160.52,"endTime":163.25,"body":"behavioral tester for"},{"speaker":"Dr. Dave Fabry","startTime":160.52,"endTime":163.25,"body":"chinchillas who have an auditory"},{"speaker":"Dr. Dave Fabry","startTime":163.25,"endTime":166.16,"body":"system very similar to the human"},{"speaker":"Dr. Dave Fabry","startTime":163.25,"endTime":166.16,"body":"anatomy, most of what we know"},{"speaker":"Dr. Dave Fabry","startTime":166.16,"endTime":168.86,"body":"about human anatomy and"},{"speaker":"Dr. Dave Fabry","startTime":166.16,"endTime":168.86,"body":"physiology of the ear is through"},{"speaker":"Dr. Dave Fabry","startTime":168.86,"endTime":171.14,"body":"the guinea pig, or through the"},{"speaker":"Dr. Dave Fabry","startTime":168.86,"endTime":171.14,"body":"chinchilla. A lot of North"},{"speaker":"Dr. Dave Fabry","startTime":171.14,"endTime":173.93,"body":"American research is on"},{"speaker":"Dr. Dave Fabry","startTime":171.14,"endTime":173.93,"body":"chinchillas a lot of the Asian"},{"speaker":"Dr. Dave Fabry","startTime":173.93,"endTime":176.3,"body":"work is done on guinea pigs in"},{"speaker":"Dr. Dave Fabry","startTime":173.93,"endTime":176.3,"body":"Australia where a lot of the"},{"speaker":"Dr. Dave Fabry","startTime":176.3,"endTime":180.29,"body":"pioneers work out. And so I"},{"speaker":"Dr. Dave Fabry","startTime":176.3,"endTime":180.29,"body":"worked as a Guinea tester and"},{"speaker":"Dr. Dave Fabry","startTime":180.29,"endTime":184.01,"body":"happily discovered the"},{"speaker":"Dr. Dave Fabry","startTime":180.29,"endTime":184.01,"body":"discipline of audiology through"},{"speaker":"Dr. Dave Fabry","startTime":184.01,"endTime":187.43,"body":"hearing science in my background"},{"speaker":"Dr. Dave Fabry","startTime":184.01,"endTime":187.43,"body":"with mentors like Dix Ward, Dave"},{"speaker":"Dr. Dave Fabry","startTime":187.43,"endTime":191.57,"body":"Nelson, Neil V. Meister, Mario"},{"speaker":"Dr. Dave Fabry","startTime":187.43,"endTime":191.57,"body":"Ruggero, real pioneers in"},{"speaker":"Dr. Dave Fabry","startTime":191.6,"endTime":195.2,"body":"anatomy, physiology"},{"speaker":"Dr. Dave Fabry","startTime":191.6,"endTime":195.2,"body":"psychophysics of the ear was my"},{"speaker":"Dr. Dave Fabry","startTime":195.2,"endTime":198.74,"body":"entry point. And it was a dying"},{"speaker":"Dr. Dave Fabry","startTime":195.2,"endTime":198.74,"body":"Van Tassel who took me on as a"},{"speaker":"Dr. Dave Fabry","startTime":198.74,"endTime":201.86,"body":"mentee, and I received my"},{"speaker":"Dr. Dave Fabry","startTime":198.74,"endTime":201.86,"body":"master's degree I like to say"},{"speaker":"Dr. Dave Fabry","startTime":201.86,"endTime":204.02,"body":"I've three degrees below zero"},{"speaker":"Dr. Dave Fabry","startTime":201.86,"endTime":204.02,"body":"all from the University of"},{"speaker":"Dr. Dave Fabry","startTime":204.02,"endTime":207.8,"body":"Minnesota. Undergrad in Psych"},{"speaker":"Dr. Dave Fabry","startTime":204.02,"endTime":207.8,"body":"masters at the time was the"},{"speaker":"Dr. Dave Fabry","startTime":207.8,"endTime":210.62,"body":"first professional degree for"},{"speaker":"Dr. Dave Fabry","startTime":207.8,"endTime":210.62,"body":"Audiology, and then PhD in"},{"speaker":"Dr. Dave Fabry","startTime":210.62,"endTime":213.59,"body":"hearing science. The interesting"},{"speaker":"Dr. Dave Fabry","startTime":210.62,"endTime":213.59,"body":"thing along the way, and really"},{"speaker":"Dr. Dave Fabry","startTime":213.62,"endTime":217.25,"body":"is part of my journey is that"},{"speaker":"Dr. Dave Fabry","startTime":213.62,"endTime":217.25,"body":"I've always been interested in"},{"speaker":"Dr. Dave Fabry","startTime":217.25,"endTime":220.55,"body":"the corner cases, the extremes"},{"speaker":"Dr. Dave Fabry","startTime":217.25,"endTime":220.55,"body":"even though I had amazing"},{"speaker":"Dr. Dave Fabry","startTime":220.55,"endTime":224.15,"body":"mentors along the way, and"},{"speaker":"Dr. Dave Fabry","startTime":220.55,"endTime":224.15,"body":"straight academic chops in terms"},{"speaker":"Dr. Dave Fabry","startTime":224.15,"endTime":226.82,"body":"of anatomy and physiology,"},{"speaker":"Dr. Dave Fabry","startTime":224.15,"endTime":226.82,"body":"psychophysics speech perception,"},{"speaker":"Dr. Dave Fabry","startTime":226.85,"endTime":230.06,"body":"I was always interested in"},{"speaker":"Dr. Dave Fabry","startTime":226.85,"endTime":230.06,"body":"patient care. And while I was a"},{"speaker":"Dr. Dave Fabry","startTime":230.06,"endTime":232.73,"body":"master student, I had the"},{"speaker":"Dr. Dave Fabry","startTime":230.06,"endTime":232.73,"body":"opportunity to do an internship"},{"speaker":"Dr. Dave Fabry","startTime":232.76,"endTime":235.79,"body":"at the world famous Mayo Clinic"},{"speaker":"Dr. Dave Fabry","startTime":232.76,"endTime":235.79,"body":"in the sunny southeastern"},{"speaker":"Dr. Dave Fabry","startTime":235.79,"endTime":238.25,"body":"tropical portion of the state of"},{"speaker":"Dr. Dave Fabry","startTime":235.79,"endTime":238.25,"body":"Minnesota. And it changed my"},{"speaker":"Dr. Dave Fabry","startTime":238.25,"endTime":243.59,"body":"life because I got to see and"},{"speaker":"Dr. Dave Fabry","startTime":238.25,"endTime":243.59,"body":"understand the needs of patients"},{"speaker":"Dr. Dave Fabry","startTime":243.59,"endTime":246.98,"body":"with hearing and balance"},{"speaker":"Dr. Dave Fabry","startTime":243.59,"endTime":246.98,"body":"disorders. And it really changed"},{"speaker":"Dr. Dave Fabry","startTime":246.98,"endTime":249.53,"body":"my focus where I thought I was"},{"speaker":"Dr. Dave Fabry","startTime":246.98,"endTime":249.53,"body":"going to be more of a straight"},{"speaker":"Dr. Dave Fabry","startTime":249.53,"endTime":253.43,"body":"academic professional. And I did"},{"speaker":"Dr. Dave Fabry","startTime":249.53,"endTime":253.43,"body":"after I received my PhD work"},{"speaker":"Dr. Dave Fabry","startTime":253.43,"endTime":256.61,"body":"briefly as a full time"},{"speaker":"Dr. Dave Fabry","startTime":253.43,"endTime":256.61,"body":"researcher, but I needed to that"},{"speaker":"Dr. Dave Fabry","startTime":256.61,"endTime":260.63,"body":"poll to the clinic and to the"},{"speaker":"Dr. Dave Fabry","startTime":256.61,"endTime":260.63,"body":"patient has been one that has"},{"speaker":"Dr. Dave Fabry","startTime":260.63,"endTime":264.44,"body":"been a balance my whole life. I"},{"speaker":"Dr. Dave Fabry","startTime":260.63,"endTime":264.44,"body":"love the technology. I love my"},{"speaker":"Dr. Dave Fabry","startTime":264.44,"endTime":268.7,"body":"job now, because no day is a"},{"speaker":"Dr. Dave Fabry","startTime":264.44,"endTime":268.7,"body":"typical day, I can't really look"},{"speaker":"Dr. Dave Fabry","startTime":268.7,"endTime":271.31,"body":"at my calendar and anticipate"},{"speaker":"Dr. Dave Fabry","startTime":268.7,"endTime":271.31,"body":"what direction it's going to"},{"speaker":"Dr. Dave Fabry","startTime":271.31,"endTime":276.05,"body":"take and including this podcast."},{"speaker":"Dr. Dave Fabry","startTime":271.31,"endTime":276.05,"body":"But I'm grounded. I'm centered"},{"speaker":"Dr. Dave Fabry","startTime":276.05,"endTime":280.07,"body":"by fitting technology or working"},{"speaker":"Dr. Dave Fabry","startTime":276.05,"endTime":280.07,"body":"to assess and the mystery, if"},{"speaker":"Dr. Dave Fabry","startTime":280.07,"endTime":283.19,"body":"you will, of working with"},{"speaker":"Dr. Dave Fabry","startTime":280.07,"endTime":283.19,"body":"patients and figuring out what I"},{"speaker":"Dr. Dave Fabry","startTime":283.19,"endTime":286.52,"body":"can do to help them whether it's"},{"speaker":"Dr. Dave Fabry","startTime":283.19,"endTime":286.52,"body":"through technology, whether it's"},{"speaker":"Dr. Dave Fabry","startTime":286.52,"endTime":288.74,"body":"through counseling, whether it's"},{"speaker":"Dr. Dave Fabry","startTime":286.52,"endTime":288.74,"body":"through care, it's all a big"},{"speaker":"Dr. Dave Fabry","startTime":288.74,"endTime":292.34,"body":"mystery to me, and it's fueled"},{"speaker":"Dr. Dave Fabry","startTime":288.74,"endTime":292.34,"body":"me for now nearly 40 years."},{"speaker":"Blaise Delfino","startTime":292.45,"endTime":294.52,"body":"Dave, this is"},{"speaker":"Blaise Delfino","startTime":292.45,"endTime":294.52,"body":"getting me really hyped up"},{"speaker":"Blaise Delfino","startTime":294.52,"endTime":297.22,"body":"because being a younger"},{"speaker":"Blaise Delfino","startTime":294.52,"endTime":297.22,"body":"clinician in the field, and I"},{"speaker":"Blaise Delfino","startTime":297.22,"endTime":300.16,"body":"have the opportunity to learn"},{"speaker":"Blaise Delfino","startTime":297.22,"endTime":300.16,"body":"from professionals a lot like"},{"speaker":"Blaise Delfino","startTime":300.16,"endTime":303.25,"body":"yourself, and what you are"},{"speaker":"Blaise Delfino","startTime":300.16,"endTime":303.25,"body":"speaking is so much truth"},{"speaker":"Blaise Delfino","startTime":303.25,"endTime":306.46,"body":"because we had dinner last"},{"speaker":"Blaise Delfino","startTime":303.25,"endTime":306.46,"body":"night. And you said, Yeah, I had"},{"speaker":"Blaise Delfino","startTime":306.46,"endTime":309.07,"body":"two hearing aid fittings today."},{"speaker":"Blaise Delfino","startTime":306.46,"endTime":309.07,"body":"And I'm like, that is awesome"},{"speaker":"Blaise Delfino","startTime":309.07,"endTime":312.49,"body":"because you're not a technician,"},{"speaker":"Blaise Delfino","startTime":309.07,"endTime":312.49,"body":"you are helping individuals on"},{"speaker":"Blaise Delfino","startTime":312.49,"endTime":315.07,"body":"their journey to better hearing"},{"speaker":"Blaise Delfino","startTime":312.49,"endTime":315.07,"body":"healthcare and you are staying"},{"speaker":"Blaise Delfino","startTime":315.07,"endTime":318.88,"body":"sharp with that patient"},{"speaker":"Blaise Delfino","startTime":315.07,"endTime":318.88,"body":"interface. And thank you for"},{"speaker":"Blaise Delfino","startTime":318.88,"endTime":321.97,"body":"what you are doing for the"},{"speaker":"Blaise Delfino","startTime":318.88,"endTime":321.97,"body":"industry. Of course, you are one"},{"speaker":"Blaise Delfino","startTime":321.97,"endTime":325.0,"body":"of the brightest minds in"},{"speaker":"Blaise Delfino","startTime":321.97,"endTime":325.0,"body":"hearing healthcare"},{"speaker":"Dr. Dave Fabry","startTime":325.0,"endTime":326.44,"body":"You have got to"},{"speaker":"Dr. Dave Fabry","startTime":325.0,"endTime":326.44,"body":"hang out with better friends."},{"speaker":"Blaise Delfino","startTime":328.51,"endTime":332.02,"body":"Dave, what is so"},{"speaker":"Blaise Delfino","startTime":328.51,"endTime":332.02,"body":"interesting about your position"},{"speaker":"Blaise Delfino","startTime":332.08,"endTime":336.79,"body":"as Chief Innovation Officer is"},{"speaker":"Blaise Delfino","startTime":332.08,"endTime":336.79,"body":"that while the human ear has"},{"speaker":"Blaise Delfino","startTime":336.79,"endTime":340.36,"body":"essentially remained the same,"},{"speaker":"Blaise Delfino","startTime":336.79,"endTime":340.36,"body":"anatomically speaking for 1000s"},{"speaker":"Blaise Delfino","startTime":340.36,"endTime":345.34,"body":"of years, we as an industry have"},{"speaker":"Blaise Delfino","startTime":340.36,"endTime":345.34,"body":"continued to innovate and"},{"speaker":"Blaise Delfino","startTime":345.34,"endTime":348.64,"body":"release hearing technology to"},{"speaker":"Blaise Delfino","startTime":345.34,"endTime":348.64,"body":"you know, reconnect patients to"},{"speaker":"Blaise Delfino","startTime":348.64,"endTime":351.34,"body":"their friends, family and"},{"speaker":"Blaise Delfino","startTime":348.64,"endTime":351.34,"body":"community. And of course,"},{"speaker":"Blaise Delfino","startTime":351.49,"endTime":355.66,"body":"Starkey proves to be at the"},{"speaker":"Blaise Delfino","startTime":351.49,"endTime":355.66,"body":"forefront of innovation, how to"},{"speaker":"Blaise Delfino","startTime":355.66,"endTime":359.17,"body":"Starkey's latest innovation"},{"speaker":"Blaise Delfino","startTime":355.66,"endTime":359.17,"body":"continue to raise the standard"},{"speaker":"Blaise Delfino","startTime":359.17,"endTime":360.04,"body":"in hearing healthcare."},{"speaker":"Dr. Dave Fabry","startTime":360.07,"endTime":362.68,"body":"Great question,"},{"speaker":"Dr. Dave Fabry","startTime":360.07,"endTime":362.68,"body":"my title, which, you know, Chief"},{"speaker":"Dr. Dave Fabry","startTime":362.68,"endTime":364.9,"body":"Innovation Officer, I think a"},{"speaker":"Dr. Dave Fabry","startTime":362.68,"endTime":364.9,"body":"lot of people just think I sit"},{"speaker":"Dr. Dave Fabry","startTime":364.9,"endTime":367.0,"body":"and look out the window and"},{"speaker":"Dr. Dave Fabry","startTime":364.9,"endTime":367.0,"body":"think deep thoughts. And there's"},{"speaker":"Dr. Dave Fabry","startTime":367.21,"endTime":370.63,"body":"my next question component to"},{"speaker":"Dr. Dave Fabry","startTime":367.21,"endTime":370.63,"body":"that. But the issue is people"},{"speaker":"Dr. Dave Fabry","startTime":370.63,"endTime":374.47,"body":"use invention and innovation"},{"speaker":"Dr. Dave Fabry","startTime":370.63,"endTime":374.47,"body":"synonymously, I'm pretty clear"},{"speaker":"Dr. Dave Fabry","startTime":374.47,"endTime":377.68,"body":"on saying that many inventions"},{"speaker":"Dr. Dave Fabry","startTime":374.47,"endTime":377.68,"body":"have died a lonely death,"},{"speaker":"Dr. Dave Fabry","startTime":377.98,"endTime":381.52,"body":"because they didn't serve a"},{"speaker":"Dr. Dave Fabry","startTime":377.98,"endTime":381.52,"body":"market or patient or end user"},{"speaker":"Dr. Dave Fabry","startTime":381.52,"endTime":386.02,"body":"need. And so really, inventions"},{"speaker":"Dr. Dave Fabry","startTime":381.52,"endTime":386.02,"body":"only become innovations when"},{"speaker":"Dr. Dave Fabry","startTime":386.02,"endTime":389.05,"body":"they make an impact in the"},{"speaker":"Dr. Dave Fabry","startTime":386.02,"endTime":389.05,"body":"market. So you're right in"},{"speaker":"Dr. Dave Fabry","startTime":389.05,"endTime":392.89,"body":"saying my role is to really"},{"speaker":"Dr. Dave Fabry","startTime":389.05,"endTime":392.89,"body":"ensure that when Starkey's"},{"speaker":"Dr. Dave Fabry","startTime":392.89,"endTime":396.58,"body":"developing these technologies"},{"speaker":"Dr. Dave Fabry","startTime":392.89,"endTime":396.58,"body":"that they have a patient focus,"},{"speaker":"Dr. Dave Fabry","startTime":396.61,"endTime":400.72,"body":"even patient driven technology,"},{"speaker":"Dr. Dave Fabry","startTime":396.61,"endTime":400.72,"body":"and that we continue to"},{"speaker":"Dr. Dave Fabry","startTime":400.75,"endTime":404.08,"body":"introduce technologies that are"},{"speaker":"Dr. Dave Fabry","startTime":400.75,"endTime":404.08,"body":"similar to what our founder Bill"},{"speaker":"Dr. Dave Fabry","startTime":404.08,"endTime":408.94,"body":"Austin did when he founded the"},{"speaker":"Dr. Dave Fabry","startTime":404.08,"endTime":408.94,"body":"company back in 1967. By zigging"},{"speaker":"Dr. Dave Fabry","startTime":408.94,"endTime":412.18,"body":"when other people were zagging."},{"speaker":"Dr. Dave Fabry","startTime":408.94,"endTime":412.18,"body":"The history of this company is"},{"speaker":"Dr. Dave Fabry","startTime":412.18,"endTime":415.33,"body":"really built on innovation and"},{"speaker":"Dr. Dave Fabry","startTime":412.18,"endTime":415.33,"body":"on Yes, patient focused"},{"speaker":"Dr. Dave Fabry","startTime":415.33,"endTime":418.66,"body":"innovation, whether it was"},{"speaker":"Dr. Dave Fabry","startTime":415.33,"endTime":418.66,"body":"custom devices, when Mr. Austin"},{"speaker":"Dr. Dave Fabry","startTime":418.66,"endTime":421.36,"body":"really purchased the initial"},{"speaker":"Dr. Dave Fabry","startTime":418.66,"endTime":421.36,"body":"company for ear molds, because"},{"speaker":"Dr. Dave Fabry","startTime":421.51,"endTime":424.42,"body":"he saw a technology that the"},{"speaker":"Dr. Dave Fabry","startTime":421.51,"endTime":424.42,"body":"gentleman that he bought the"},{"speaker":"Dr. Dave Fabry","startTime":424.42,"endTime":427.48,"body":"company from, was using and some"},{"speaker":"Dr. Dave Fabry","startTime":424.42,"endTime":427.48,"body":"of the technicians were using"},{"speaker":"Dr. Dave Fabry","startTime":427.48,"endTime":431.11,"body":"for making ear mold impressions."},{"speaker":"Dr. Dave Fabry","startTime":427.48,"endTime":431.11,"body":"And that evolved into custom"},{"speaker":"Dr. Dave Fabry","startTime":431.14,"endTime":433.93,"body":"devices. And we had many"},{"speaker":"Dr. Dave Fabry","startTime":431.14,"endTime":433.93,"body":"innovations in terms of custom"},{"speaker":"Dr. Dave Fabry","startTime":433.93,"endTime":437.56,"body":"technology, and many inventions"},{"speaker":"Dr. Dave Fabry","startTime":433.93,"endTime":437.56,"body":"and innovations. And I would say"},{"speaker":"Dr. Dave Fabry","startTime":437.56,"endTime":440.77,"body":"a real milestone was in the"},{"speaker":"Dr. Dave Fabry","startTime":437.56,"endTime":440.77,"body":"early 80s When President Reagan"},{"speaker":"Dr. Dave Fabry","startTime":440.8,"endTime":444.49,"body":"was fitted with custom devices"},{"speaker":"Dr. Dave Fabry","startTime":440.8,"endTime":444.49,"body":"when 80% of the products sold"},{"speaker":"Dr. Dave Fabry","startTime":444.49,"endTime":447.64,"body":"were BT ease. The other thing"},{"speaker":"Dr. Dave Fabry","startTime":444.49,"endTime":447.64,"body":"that Mr. Dawson did that I think"},{"speaker":"Dr. Dave Fabry","startTime":447.85,"endTime":450.85,"body":"often goes by the wayside is at"},{"speaker":"Dr. Dave Fabry","startTime":447.85,"endTime":450.85,"body":"that time in the early 80s,"},{"speaker":"Dr. Dave Fabry","startTime":450.85,"endTime":453.58,"body":"approximately 80% of hearing"},{"speaker":"Dr. Dave Fabry","startTime":450.85,"endTime":453.58,"body":"aids fitted in the US were"},{"speaker":"Dr. Dave Fabry","startTime":453.58,"endTime":457.09,"body":"monaural in one year. And"},{"speaker":"Dr. Dave Fabry","startTime":453.58,"endTime":457.09,"body":"instead President Reagan was fit"},{"speaker":"Dr. Dave Fabry","startTime":457.09,"endTime":460.51,"body":"with custom devices in both"},{"speaker":"Dr. Dave Fabry","startTime":457.09,"endTime":460.51,"body":"ears, and he wore them it's a"},{"speaker":"Dr. Dave Fabry","startTime":460.51,"endTime":463.21,"body":"big deal. And to this day, if"},{"speaker":"Dr. Dave Fabry","startTime":460.51,"endTime":463.21,"body":"you look at the market Trek 10"},{"speaker":"Dr. Dave Fabry","startTime":463.21,"endTime":466.96,"body":"survey data, they talk about the"},{"speaker":"Dr. Dave Fabry","startTime":463.21,"endTime":466.96,"body":"top drivers of what people want"},{"speaker":"Dr. Dave Fabry","startTime":466.96,"endTime":468.94,"body":"and expect out of hearing aids."},{"speaker":"Dr. Dave Fabry","startTime":466.96,"endTime":468.94,"body":"And of course, they want"},{"speaker":"Dr. Dave Fabry","startTime":468.97,"endTime":472.15,"body":"audibility for speech and sound"},{"speaker":"Dr. Dave Fabry","startTime":468.97,"endTime":472.15,"body":"quality and quiet and noisy"},{"speaker":"Dr. Dave Fabry","startTime":472.15,"endTime":474.28,"body":"listening environments. They"},{"speaker":"Dr. Dave Fabry","startTime":472.15,"endTime":474.28,"body":"want reduction of background"},{"speaker":"Dr. Dave Fabry","startTime":474.28,"endTime":476.92,"body":"noise using noise suppression,"},{"speaker":"Dr. Dave Fabry","startTime":474.28,"endTime":476.92,"body":"directional microphones, they"},{"speaker":"Dr. Dave Fabry","startTime":476.92,"endTime":480.19,"body":"want to ensure that loud sounds"},{"speaker":"Dr. Dave Fabry","startTime":476.92,"endTime":480.19,"body":"are not uncomfortable so that"},{"speaker":"Dr. Dave Fabry","startTime":480.19,"endTime":481.9,"body":"they can wear them in"},{"speaker":"Dr. Dave Fabry","startTime":480.19,"endTime":481.9,"body":"environments. But then the last"},{"speaker":"Dr. Dave Fabry","startTime":481.9,"endTime":484.66,"body":"one, they want to preserve"},{"speaker":"Dr. Dave Fabry","startTime":481.9,"endTime":484.66,"body":"spatial awareness. They want to"},{"speaker":"Dr. Dave Fabry","startTime":484.66,"endTime":487.84,"body":"preserve localization. Yes. And"},{"speaker":"Dr. Dave Fabry","startTime":484.66,"endTime":487.84,"body":"that's taken for granted. A lot"},{"speaker":"Dr. Dave Fabry","startTime":487.84,"endTime":491.11,"body":"of times I'd say that even now,"},{"speaker":"Dr. Dave Fabry","startTime":487.84,"endTime":491.11,"body":"to the clinicians listening,"},{"speaker":"Dr. Dave Fabry","startTime":491.41,"endTime":493.9,"body":"when we're fitting to hearing"},{"speaker":"Dr. Dave Fabry","startTime":491.41,"endTime":493.9,"body":"aids, what are you really doing"},{"speaker":"Dr. Dave Fabry","startTime":493.9,"endTime":498.31,"body":"to ensure that you're preserving"},{"speaker":"Dr. Dave Fabry","startTime":493.9,"endTime":498.31,"body":"spatial awareness, most of us"},{"speaker":"Dr. Dave Fabry","startTime":498.34,"endTime":501.16,"body":"then the most sophisticated test"},{"speaker":"Dr. Dave Fabry","startTime":498.34,"endTime":501.16,"body":"that most of us do is say OK, to"},{"speaker":"Dr. Dave Fabry","startTime":501.16,"endTime":503.59,"body":"the patient, close your eyes."},{"speaker":"Dr. Dave Fabry","startTime":501.16,"endTime":503.59,"body":"And then we move around"},{"speaker":"Dr. Dave Fabry","startTime":503.59,"endTime":507.88,"body":"silently, like a ninja, where am"},{"speaker":"Dr. Dave Fabry","startTime":503.59,"endTime":507.88,"body":"I talking point and ensure that"},{"speaker":"Dr. Dave Fabry","startTime":507.88,"endTime":510.46,"body":"they're not pointing in the"},{"speaker":"Dr. Dave Fabry","startTime":507.88,"endTime":510.46,"body":"opposite direction, but we need"},{"speaker":"Dr. Dave Fabry","startTime":510.46,"endTime":513.64,"body":"to be more serious about"},{"speaker":"Dr. Dave Fabry","startTime":510.46,"endTime":513.64,"body":"ensuring that when we're fitting"},{"speaker":"Dr. Dave Fabry","startTime":513.64,"endTime":516.73,"body":"devices, particularly because"},{"speaker":"Dr. Dave Fabry","startTime":513.64,"endTime":516.73,"body":"the majority of devices today,"},{"speaker":"Dr. Dave Fabry","startTime":516.73,"endTime":520.45,"body":"we've swung back and forth"},{"speaker":"Dr. Dave Fabry","startTime":516.73,"endTime":520.45,"body":"between that early 80s, when we"},{"speaker":"Dr. Dave Fabry","startTime":520.45,"endTime":525.1,"body":"increased custom devices so that"},{"speaker":"Dr. Dave Fabry","startTime":520.45,"endTime":525.1,"body":"by the early 90s, nearly 80% of"},{"speaker":"Dr. Dave Fabry","startTime":525.1,"endTime":528.01,"body":"products were custom with a more"},{"speaker":"Dr. Dave Fabry","startTime":525.1,"endTime":528.01,"body":"natural mic location,"},{"speaker":"Dr. Dave Fabry","startTime":528.25,"endTime":531.07,"body":"particularly for those small"},{"speaker":"Dr. Dave Fabry","startTime":528.25,"endTime":531.07,"body":"devices that we innovated with,"},{"speaker":"Dr. Dave Fabry","startTime":531.28,"endTime":535.36,"body":"to over the ear products today"},{"speaker":"Dr. Dave Fabry","startTime":531.28,"endTime":535.36,"body":"that comprise 80% plus of the"},{"speaker":"Dr. Dave Fabry","startTime":535.36,"endTime":539.65,"body":"market, when you go over the ear"},{"speaker":"Dr. Dave Fabry","startTime":535.36,"endTime":539.65,"body":"with microphones, patients make"},{"speaker":"Dr. Dave Fabry","startTime":539.65,"endTime":542.89,"body":"a lot of front to back errors"},{"speaker":"Dr. Dave Fabry","startTime":539.65,"endTime":542.89,"body":"for those of us with good"},{"speaker":"Dr. Dave Fabry","startTime":542.89,"endTime":545.89,"body":"vision. That's a nuisance, you"},{"speaker":"Dr. Dave Fabry","startTime":542.89,"endTime":545.89,"body":"know, front to back error. But"},{"speaker":"Dr. Dave Fabry","startTime":545.89,"endTime":548.38,"body":"if I see you and I hear you, I"},{"speaker":"Dr. Dave Fabry","startTime":545.89,"endTime":548.38,"body":"know you're in front of me if I"},{"speaker":"Dr. Dave Fabry","startTime":548.38,"endTime":550.9,"body":"hear you but I don't see you"},{"speaker":"Dr. Dave Fabry","startTime":548.38,"endTime":550.9,"body":"you're in back of me, for a"},{"speaker":"Dr. Dave Fabry","startTime":550.9,"endTime":553.87,"body":"person with low vision or no"},{"speaker":"Dr. Dave Fabry","startTime":550.9,"endTime":553.87,"body":"vision. And increasingly, we're"},{"speaker":"Dr. Dave Fabry","startTime":553.87,"endTime":556.78,"body":"focused on comorbidity between"},{"speaker":"Dr. Dave Fabry","startTime":553.87,"endTime":556.78,"body":"hearing loss and other health"},{"speaker":"Dr. Dave Fabry","startTime":556.78,"endTime":561.07,"body":"conditions. For someone with low"},{"speaker":"Dr. Dave Fabry","startTime":556.78,"endTime":561.07,"body":"vision, that inability to locate"},{"speaker":"Dr. Dave Fabry","startTime":561.07,"endTime":564.94,"body":"sound can be life threatening."},{"speaker":"Dr. Dave Fabry","startTime":561.07,"endTime":564.94,"body":"Absolutely. So we want to always"},{"speaker":"Dr. Dave Fabry","startTime":564.94,"endTime":568.0,"body":"be focused on that patient need"},{"speaker":"Dr. Dave Fabry","startTime":564.94,"endTime":568.0,"body":"and I think the resurgence in"},{"speaker":"Dr. Dave Fabry","startTime":568.0,"endTime":571.63,"body":"interest in custom devices and"},{"speaker":"Dr. Dave Fabry","startTime":568.0,"endTime":571.63,"body":"small custom devices that today"},{"speaker":"Dr. Dave Fabry","startTime":571.78,"endTime":575.59,"body":"connect directly with"},{"speaker":"Dr. Dave Fabry","startTime":571.78,"endTime":575.59,"body":"smartphones is a large part of"},{"speaker":"Dr. Dave Fabry","startTime":575.62,"endTime":579.37,"body":"what I'm interested in because I"},{"speaker":"Dr. Dave Fabry","startTime":575.62,"endTime":579.37,"body":"don't think that patients ever"},{"speaker":"Dr. Dave Fabry","startTime":579.37,"endTime":582.85,"body":"stopped being interested in"},{"speaker":"Dr. Dave Fabry","startTime":579.37,"endTime":582.85,"body":"custom devices never. I think it"},{"speaker":"Dr. Dave Fabry","startTime":582.85,"endTime":586.54,"body":"was really us the professionals"},{"speaker":"Dr. Dave Fabry","startTime":582.85,"endTime":586.54,"body":"we got out of the habit of"},{"speaker":"Dr. Dave Fabry","startTime":586.54,"endTime":589.57,"body":"making your mold impressions."},{"speaker":"Dr. Dave Fabry","startTime":586.54,"endTime":589.57,"body":"Don't get me wrong. I love Rick"},{"speaker":"Dr. Dave Fabry","startTime":589.6,"endTime":592.57,"body":"and Beatty he receiver in the"},{"speaker":"Dr. Dave Fabry","startTime":589.6,"endTime":592.57,"body":"canal and behind the ear devices"},{"speaker":"Dr. Dave Fabry","startTime":592.6,"endTime":595.3,"body":"but custom devices provide a"},{"speaker":"Dr. Dave Fabry","startTime":592.6,"endTime":595.3,"body":"more natural microphone"},{"speaker":"Dr. Dave Fabry","startTime":595.3,"endTime":598.27,"body":"location. Admittedly one of the"},{"speaker":"Dr. Dave Fabry","startTime":595.3,"endTime":598.27,"body":"other benefits of receiver in"},{"speaker":"Dr. Dave Fabry","startTime":598.27,"endTime":600.88,"body":"the canal devices for people"},{"speaker":"Dr. Dave Fabry","startTime":598.27,"endTime":600.88,"body":"with mild moderate losses, they"},{"speaker":"Dr. Dave Fabry","startTime":600.88,"endTime":603.97,"body":"don't include the ear as much."},{"speaker":"Dr. Dave Fabry","startTime":600.88,"endTime":603.97,"body":"But by the time you have about"},{"speaker":"Dr. Dave Fabry","startTime":603.97,"endTime":606.52,"body":"30 decibels of hearing loss in"},{"speaker":"Dr. Dave Fabry","startTime":603.97,"endTime":606.52,"body":"the low frequencies, the"},{"speaker":"Dr. Dave Fabry","startTime":606.52,"endTime":610.3,"body":"occlusion for your own voice"},{"speaker":"Dr. Dave Fabry","startTime":606.52,"endTime":610.3,"body":"isn't a big deal. And a custom"},{"speaker":"Dr. Dave Fabry","startTime":610.3,"endTime":613.84,"body":"form factor with a microphone"},{"speaker":"Dr. Dave Fabry","startTime":610.3,"endTime":613.84,"body":"that's deep in the ear provides"},{"speaker":"Dr. Dave Fabry","startTime":613.84,"endTime":619.27,"body":"the opportunity to provide some"},{"speaker":"Dr. Dave Fabry","startTime":613.84,"endTime":619.27,"body":"spatial awareness better than"},{"speaker":"Dr. Dave Fabry","startTime":619.27,"endTime":621.76,"body":"over the ear microphone"},{"speaker":"Dr. Dave Fabry","startTime":619.27,"endTime":621.76,"body":"location. So that's one area"},{"speaker":"Dr. Dave Fabry","startTime":621.76,"endTime":624.76,"body":"that I think has been a"},{"speaker":"Dr. Dave Fabry","startTime":621.76,"endTime":624.76,"body":"consistent thread throughout"},{"speaker":"Dr. Dave Fabry","startTime":624.76,"endTime":627.7,"body":"Starkey's history in terms of"},{"speaker":"Dr. Dave Fabry","startTime":624.76,"endTime":627.7,"body":"the innovations that Bill Austin"},{"speaker":"Dr. Dave Fabry","startTime":627.7,"endTime":632.08,"body":"started. And we continue today"},{"speaker":"Dr. Dave Fabry","startTime":627.7,"endTime":632.08,"body":"with CIC devices that connect"},{"speaker":"Dr. Dave Fabry","startTime":632.08,"endTime":636.22,"body":"seamlessly to Android and"},{"speaker":"Dr. Dave Fabry","startTime":632.08,"endTime":636.22,"body":"iPhones, and also have a more"},{"speaker":"Dr. Dave Fabry","startTime":636.22,"endTime":639.67,"body":"natural microphone location at"},{"speaker":"Dr. Dave Fabry","startTime":636.22,"endTime":639.67,"body":"the entrance to the canal,"},{"speaker":"Dr. Dave Fabry","startTime":639.67,"endTime":643.36,"body":"preserving those Pinna and even"},{"speaker":"Dr. Dave Fabry","startTime":639.67,"endTime":643.36,"body":"contra resonances to provide"},{"speaker":"Dr. Dave Fabry","startTime":643.36,"endTime":647.26,"body":"patients with those four drivers"},{"speaker":"Dr. Dave Fabry","startTime":643.36,"endTime":647.26,"body":"of what they want and expect out"},{"speaker":"Dr. Dave Fabry","startTime":647.26,"endTime":650.17,"body":"of hearing aid performance for"},{"speaker":"Dr. Dave Fabry","startTime":647.26,"endTime":650.17,"body":"that better hearing experience."},{"speaker":"Blaise Delfino","startTime":650.0,"endTime":652.43,"body":"And of course,"},{"speaker":"Blaise Delfino","startTime":650.0,"endTime":652.43,"body":"Dave, the goal of a hearing aid"},{"speaker":"Blaise Delfino","startTime":693.55,"endTime":696.97,"body":"is not to make everything"},{"speaker":"Blaise Delfino","startTime":693.55,"endTime":696.97,"body":"louder. It is to make speech"},{"speaker":"Blaise Delfino","startTime":697.0,"endTime":701.05,"body":"clearer, to reduce listening"},{"speaker":"Blaise Delfino","startTime":697.0,"endTime":701.05,"body":"effort and increase speech"},{"speaker":"Blaise Delfino","startTime":701.08,"endTime":703.45,"body":"understanding and"},{"speaker":"Blaise Delfino","startTime":701.08,"endTime":703.45,"body":"intelligibility. That is the"},{"speaker":"Blaise Delfino","startTime":703.45,"endTime":707.17,"body":"goal of a hearing instrument. I"},{"speaker":"Blaise Delfino","startTime":703.45,"endTime":707.17,"body":"want to back up just a little"},{"speaker":"Blaise Delfino","startTime":707.17,"endTime":712.57,"body":"bit because I believe it was"},{"speaker":"Blaise Delfino","startTime":707.17,"endTime":712.57,"body":"1967 , that Bill Austin"},{"speaker":"Blaise Delfino","startTime":712.6,"endTime":718.0600000000001,"body":"purchased an earmold lab. And I"},{"speaker":"Blaise Delfino","startTime":712.6,"endTime":718.0600000000001,"body":"am rereading Michael Hyatts"},{"speaker":"Blaise Delfino","startTime":718.09,"endTime":721.84,"body":"vision driven leader. I believe"},{"speaker":"Blaise Delfino","startTime":718.09,"endTime":721.84,"body":"we spoke about this last night,"},{"speaker":"Blaise Delfino","startTime":721.87,"endTime":726.91,"body":"being CIO at Starkey and working"},{"speaker":"Blaise Delfino","startTime":721.87,"endTime":726.91,"body":"with your incredible team. What"},{"speaker":"Blaise Delfino","startTime":726.91,"endTime":730.87,"body":"is so amazing is pulling up to"},{"speaker":"Blaise Delfino","startTime":726.91,"endTime":730.87,"body":"the campus today. And you see"},{"speaker":"Blaise Delfino","startTime":730.9,"endTime":735.1,"body":"the center for excellence and"},{"speaker":"Blaise Delfino","startTime":730.9,"endTime":735.1,"body":"the Starkey campus vision as an"},{"speaker":"Blaise Delfino","startTime":735.1,"endTime":741.19,"body":"entrepreneur vision as a company"},{"speaker":"Blaise Delfino","startTime":735.1,"endTime":741.19,"body":"vision as a team member here is"},{"speaker":"Blaise Delfino","startTime":741.19,"endTime":746.44,"body":"so important and how Bill Austin"},{"speaker":"Blaise Delfino","startTime":741.19,"endTime":746.44,"body":"has been able to explicitly"},{"speaker":"Blaise Delfino","startTime":746.47,"endTime":750.07,"body":"share his vision in a manner"},{"speaker":"Blaise Delfino","startTime":746.47,"endTime":750.07,"body":"that is really simple to"},{"speaker":"Blaise Delfino","startTime":750.07,"endTime":753.07,"body":"understand, I believe is one of"},{"speaker":"Blaise Delfino","startTime":750.07,"endTime":753.07,"body":"the reasons why Starkey has been"},{"speaker":"Blaise Delfino","startTime":753.07,"endTime":756.91,"body":"around for over 50 years"},{"speaker":"Blaise Delfino","startTime":753.07,"endTime":756.91,"body":"introducing technology for the"},{"speaker":"Blaise Delfino","startTime":756.94,"endTime":759.13,"body":"better and overall health of"},{"speaker":"Blaise Delfino","startTime":756.94,"endTime":759.13,"body":"your patients"},{"speaker":"Dr. Dave Fabry","startTime":759.12,"endTime":761.64,"body":"Completely"},{"speaker":"Dr. Dave Fabry","startTime":759.12,"endTime":761.64,"body":"agree. Simon Sinek refers to it"},{"speaker":"Dr. Dave Fabry","startTime":761.64,"endTime":765.3,"body":"as know your why. And Bill"},{"speaker":"Dr. Dave Fabry","startTime":761.64,"endTime":765.3,"body":"Austin knew his why well before"},{"speaker":"Dr. Dave Fabry","startTime":765.3,"endTime":769.44,"body":"Simon Sinek ever uttered those"},{"speaker":"Dr. Dave Fabry","startTime":765.3,"endTime":769.44,"body":"words. And you will see it when"},{"speaker":"Dr. Dave Fabry","startTime":769.44,"endTime":772.26,"body":"you speak about what we're"},{"speaker":"Dr. Dave Fabry","startTime":769.44,"endTime":772.26,"body":"focused on and hearing is our"},{"speaker":"Dr. Dave Fabry","startTime":772.26,"endTime":775.29,"body":"concern has been one of the"},{"speaker":"Dr. Dave Fabry","startTime":772.26,"endTime":775.29,"body":"mantras from the start with the"},{"speaker":"Dr. Dave Fabry","startTime":775.29,"endTime":778.95,"body":"company and also so the world"},{"speaker":"Dr. Dave Fabry","startTime":775.29,"endTime":778.95,"body":"may hear I've had the privilege"},{"speaker":"Dr. Dave Fabry","startTime":778.98,"endTime":780.8100000000001,"body":"of volunteering and traveling"},{"speaker":"Dr. Dave Fabry","startTime":778.98,"endTime":780.8100000000001,"body":"around the world"},{"speaker":"Blaise Delfino","startTime":780.8100000000001,"endTime":783.0,"body":"Share with us"},{"speaker":"Blaise Delfino","startTime":780.8100000000001,"endTime":783.0,"body":"because you are licensed in"},{"speaker":"Blaise Delfino","startTime":783.0,"endTime":783.57,"body":"Rwanda?"},{"speaker":"Dr. Dave Fabry","startTime":785.33,"endTime":788.75,"body":"Minnesota and"},{"speaker":"Dr. Dave Fabry","startTime":785.33,"endTime":788.75,"body":"Florida and Rwanda. And I"},{"speaker":"Dr. Dave Fabry","startTime":788.75,"endTime":791.8100000000001,"body":"mentioned when we had dinner"},{"speaker":"Dr. Dave Fabry","startTime":788.75,"endTime":791.8100000000001,"body":"last evening that because of the"},{"speaker":"Dr. Dave Fabry","startTime":791.8100000000001,"endTime":795.62,"body":"genocide that unfortunately,"},{"speaker":"Dr. Dave Fabry","startTime":791.8100000000001,"endTime":795.62,"body":"Rwanda went through, they really"},{"speaker":"Dr. Dave Fabry","startTime":795.62,"endTime":800.03,"body":"want to ensure that people"},{"speaker":"Dr. Dave Fabry","startTime":795.62,"endTime":800.03,"body":"coming in are qualified to"},{"speaker":"Dr. Dave Fabry","startTime":800.03,"endTime":803.42,"body":"assist them lift their people"},{"speaker":"Dr. Dave Fabry","startTime":800.03,"endTime":803.42,"body":"up, whether it's for better"},{"speaker":"Dr. Dave Fabry","startTime":803.42,"endTime":807.38,"body":"hearing, you know, obviously,"},{"speaker":"Dr. Dave Fabry","startTime":803.42,"endTime":807.38,"body":"the concerns in many emerging"},{"speaker":"Dr. Dave Fabry","startTime":807.41,"endTime":811.04,"body":"African nations are different"},{"speaker":"Dr. Dave Fabry","startTime":807.41,"endTime":811.04,"body":"than the presbycusis that we"},{"speaker":"Dr. Dave Fabry","startTime":811.04,"endTime":814.25,"body":"face as the primary concern in"},{"speaker":"Dr. Dave Fabry","startTime":811.04,"endTime":814.25,"body":"the aging population here in"},{"speaker":"Dr. Dave Fabry","startTime":814.25,"endTime":817.85,"body":"Rwanda. Not that long ago, the"},{"speaker":"Dr. Dave Fabry","startTime":814.25,"endTime":817.85,"body":"life expectancy of a male there"},{"speaker":"Dr. Dave Fabry","startTime":817.85,"endTime":820.73,"body":"was around 40 years of age, so"},{"speaker":"Dr. Dave Fabry","startTime":817.85,"endTime":820.73,"body":"they didn't live long enough to"},{"speaker":"Dr. Dave Fabry","startTime":820.73,"endTime":824.6,"body":"get presbycusis. But malaria,"},{"speaker":"Dr. Dave Fabry","startTime":820.73,"endTime":824.6,"body":"because of the high fever that"},{"speaker":"Dr. Dave Fabry","startTime":824.6,"endTime":827.42,"body":"accompanies malaria, and the"},{"speaker":"Dr. Dave Fabry","startTime":824.6,"endTime":827.42,"body":"fact in my opinion, now I can"},{"speaker":"Dr. Dave Fabry","startTime":827.42,"endTime":831.38,"body":"get on a soapbox. Quinine is"},{"speaker":"Dr. Dave Fabry","startTime":827.42,"endTime":831.38,"body":"still used worldwide as the"},{"speaker":"Dr. Dave Fabry","startTime":831.38,"endTime":834.23,"body":"medication of treatment because"},{"speaker":"Dr. Dave Fabry","startTime":831.38,"endTime":834.23,"body":"it's so inexpensive and"},{"speaker":"Dr. Dave Fabry","startTime":834.23,"endTime":838.46,"body":"effective. But unfortunately,"},{"speaker":"Dr. Dave Fabry","startTime":834.23,"endTime":838.46,"body":"quinine is ototoxic. And there"},{"speaker":"Dr. Dave Fabry","startTime":838.46,"endTime":842.24,"body":"are alternative drugs like art"},{"speaker":"Dr. Dave Fabry","startTime":838.46,"endTime":842.24,"body":"as soon as that can be used to"},{"speaker":"Dr. Dave Fabry","startTime":842.24,"endTime":845.75,"body":"treat malaria, lb it at a"},{"speaker":"Dr. Dave Fabry","startTime":842.24,"endTime":845.75,"body":"slightly higher cost $1 A"},{"speaker":"Dr. Dave Fabry","startTime":845.75,"endTime":848.51,"body":"patient more, but it's not"},{"speaker":"Dr. Dave Fabry","startTime":845.75,"endTime":848.51,"body":"ototoxic. And I think it's"},{"speaker":"Dr. Dave Fabry","startTime":848.51,"endTime":851.39,"body":"raising awareness for the"},{"speaker":"Dr. Dave Fabry","startTime":848.51,"endTime":851.39,"body":"importance of hearing so that we"},{"speaker":"Dr. Dave Fabry","startTime":851.39,"endTime":854.72,"body":"don't see some of these kids"},{"speaker":"Dr. Dave Fabry","startTime":851.39,"endTime":854.72,"body":"that have a moderate degree of"},{"speaker":"Dr. Dave Fabry","startTime":854.72,"endTime":858.29,"body":"hearing loss, that are in a"},{"speaker":"Dr. Dave Fabry","startTime":854.72,"endTime":858.29,"body":"school for the deaf when it's"},{"speaker":"Dr. Dave Fabry","startTime":858.29,"endTime":861.53,"body":"really a school for the hard of"},{"speaker":"Dr. Dave Fabry","startTime":858.29,"endTime":861.53,"body":"hearing, and they're using sign"},{"speaker":"Dr. Dave Fabry","startTime":861.53,"endTime":863.66,"body":"language. And they've been"},{"speaker":"Dr. Dave Fabry","startTime":861.53,"endTime":863.66,"body":"deprived during critical life"},{"speaker":"Dr. Dave Fabry","startTime":863.66,"endTime":866.0,"body":"periods so that they effectively"},{"speaker":"Dr. Dave Fabry","startTime":863.66,"endTime":866.0,"body":"with a moderate degree of"},{"speaker":"Dr. Dave Fabry","startTime":866.0,"endTime":868.88,"body":"hearing loss and no"},{"speaker":"Dr. Dave Fabry","startTime":866.0,"endTime":868.88,"body":"amplification, and no speech and"},{"speaker":"Dr. Dave Fabry","startTime":868.91,"endTime":872.57,"body":"language training of Deaf"},{"speaker":"Dr. Dave Fabry","startTime":868.91,"endTime":872.57,"body":"speech. So I think Mr. Austin"},{"speaker":"Dr. Dave Fabry","startTime":872.57,"endTime":876.08,"body":"and his wife Tanny, have had the"},{"speaker":"Dr. Dave Fabry","startTime":872.57,"endTime":876.08,"body":"vision so the world may hear to"},{"speaker":"Dr. Dave Fabry","startTime":876.08,"endTime":878.6,"body":"raise awareness for the"},{"speaker":"Dr. Dave Fabry","startTime":876.08,"endTime":878.6,"body":"importance of hearing to develop"},{"speaker":"Dr. Dave Fabry","startTime":878.63,"endTime":882.05,"body":"a community model of care where"},{"speaker":"Dr. Dave Fabry","startTime":878.63,"endTime":882.05,"body":"in addition to going in and"},{"speaker":"Dr. Dave Fabry","startTime":882.05,"endTime":885.41,"body":"providing the initial hearing"},{"speaker":"Dr. Dave Fabry","startTime":882.05,"endTime":885.41,"body":"aids, it is developing and"},{"speaker":"Dr. Dave Fabry","startTime":885.41,"endTime":887.96,"body":"building a community of support"},{"speaker":"Dr. Dave Fabry","startTime":885.41,"endTime":887.96,"body":"that can assist with the care"},{"speaker":"Dr. Dave Fabry","startTime":887.96,"endTime":890.24,"body":"and feeding of those devices,"},{"speaker":"Dr. Dave Fabry","startTime":887.96,"endTime":890.24,"body":"ensuring they have batteries,"},{"speaker":"Dr. Dave Fabry","startTime":890.24,"endTime":892.64,"body":"ensuring they know how to take"},{"speaker":"Dr. Dave Fabry","startTime":890.24,"endTime":892.64,"body":"care of the hearing aids long"},{"speaker":"Dr. Dave Fabry","startTime":892.64,"endTime":896.57,"body":"term. And that's really been"},{"speaker":"Dr. Dave Fabry","startTime":892.64,"endTime":896.57,"body":"part of this simple phrase. So"},{"speaker":"Dr. Dave Fabry","startTime":896.57,"endTime":899.24,"body":"the world may hear. I've been"},{"speaker":"Dr. Dave Fabry","startTime":896.57,"endTime":899.24,"body":"with Mr. Ross, and when he"},{"speaker":"Dr. Dave Fabry","startTime":899.24,"endTime":902.96,"body":"hopped off of a bus to just see"},{"speaker":"Dr. Dave Fabry","startTime":899.24,"endTime":902.96,"body":"someone struggling with hearing"},{"speaker":"Dr. Dave Fabry","startTime":903.14,"endTime":905.75,"body":"on the road. And next thing we"},{"speaker":"Dr. Dave Fabry","startTime":903.14,"endTime":905.75,"body":"knew we were working on getting"},{"speaker":"Dr. Dave Fabry","startTime":905.78,"endTime":909.17,"body":"amplification for them and"},{"speaker":"Dr. Dave Fabry","startTime":905.78,"endTime":909.17,"body":"giving them the opportunity to"},{"speaker":"Dr. Dave Fabry","startTime":909.17,"endTime":912.23,"body":"hear has been his life's mission"},{"speaker":"Dr. Dave Fabry","startTime":909.17,"endTime":912.23,"body":"today. And that bleeds through"},{"speaker":"Dr. Dave Fabry","startTime":912.23,"endTime":916.1,"body":"the entire company from the"},{"speaker":"Dr. Dave Fabry","startTime":912.23,"endTime":916.1,"body":"start. And so again, it resumes"},{"speaker":"Dr. Dave Fabry","startTime":916.1,"endTime":920.96,"body":"and so clearly with my personal"},{"speaker":"Dr. Dave Fabry","startTime":916.1,"endTime":920.96,"body":"vision of really wanting to help"},{"speaker":"Dr. Dave Fabry","startTime":920.96,"endTime":924.5600000000001,"body":"people live better through"},{"speaker":"Dr. Dave Fabry","startTime":920.96,"endTime":924.5600000000001,"body":"enabling them to communicate"},{"speaker":"Dr. Dave Fabry","startTime":924.5600000000001,"endTime":927.98,"body":"better and we provide the"},{"speaker":"Dr. Dave Fabry","startTime":924.5600000000001,"endTime":927.98,"body":"products and the professional"},{"speaker":"Dr. Dave Fabry","startTime":927.98,"endTime":931.64,"body":"provides the expertise and the"},{"speaker":"Dr. Dave Fabry","startTime":927.98,"endTime":931.64,"body":"care to deliver those"},{"speaker":"Dr. Dave Fabry","startTime":931.64,"endTime":934.58,"body":"outstanding results. All of the"},{"speaker":"Dr. Dave Fabry","startTime":931.64,"endTime":934.58,"body":"commoditization and all of the"},{"speaker":"Dr. Dave Fabry","startTime":934.58,"endTime":937.73,"body":"threats we see and disruptions"},{"speaker":"Dr. Dave Fabry","startTime":934.58,"endTime":937.73,"body":"we see from both ends on the"},{"speaker":"Dr. Dave Fabry","startTime":937.73,"endTime":941.12,"body":"healthcare side. And from the"},{"speaker":"Dr. Dave Fabry","startTime":937.73,"endTime":941.12,"body":"consumer electronics side you"},{"speaker":"Dr. Dave Fabry","startTime":941.12,"endTime":945.29,"body":"Can't commoditize caring, you"},{"speaker":"Dr. Dave Fabry","startTime":941.12,"endTime":945.29,"body":"cannot commoditize the role of a"},{"speaker":"Dr. Dave Fabry","startTime":945.29,"endTime":948.32,"body":"professional who sits across"},{"speaker":"Dr. Dave Fabry","startTime":945.29,"endTime":948.32,"body":"from a patient and listens"},{"speaker":"Dr. Dave Fabry","startTime":948.32,"endTime":952.04,"body":"really listens to the concerns"},{"speaker":"Dr. Dave Fabry","startTime":948.32,"endTime":952.04,"body":"that they have in the fears that"},{"speaker":"Dr. Dave Fabry","startTime":952.04,"endTime":955.34,"body":"they have regarding what's going"},{"speaker":"Dr. Dave Fabry","startTime":952.04,"endTime":955.34,"body":"to happen if they admit they"},{"speaker":"Dr. Dave Fabry","startTime":955.34,"endTime":957.71,"body":"have hearing loss and wear"},{"speaker":"Dr. Dave Fabry","startTime":955.34,"endTime":957.71,"body":"hearing aids. Unfortunately, we"},{"speaker":"Dr. Dave Fabry","startTime":957.71,"endTime":960.77,"body":"still are in a position where"},{"speaker":"Dr. Dave Fabry","startTime":957.71,"endTime":960.77,"body":"there's stigma associated with"},{"speaker":"Dr. Dave Fabry","startTime":960.77,"endTime":964.58,"body":"hearing aids hearing loss and"},{"speaker":"Dr. Dave Fabry","startTime":960.77,"endTime":964.58,"body":"use of hearing aids beyond the"},{"speaker":"Dr. Dave Fabry","startTime":964.58,"endTime":967.61,"body":"cost and the accessibility and"},{"speaker":"Dr. Dave Fabry","startTime":964.58,"endTime":967.61,"body":"affordability will be addressed"},{"speaker":"Dr. Dave Fabry","startTime":967.61,"endTime":970.55,"body":"by the over the counter category"},{"speaker":"Dr. Dave Fabry","startTime":967.61,"endTime":970.55,"body":"that has been created. But we"},{"speaker":"Dr. Dave Fabry","startTime":970.55,"endTime":972.95,"body":"still have no matter where you"},{"speaker":"Dr. Dave Fabry","startTime":970.55,"endTime":972.95,"body":"are in the world as a hearing"},{"speaker":"Dr. Dave Fabry","startTime":972.95,"endTime":975.8,"body":"care professional, less than"},{"speaker":"Dr. Dave Fabry","startTime":972.95,"endTime":975.8,"body":"half the people even in"},{"speaker":"Dr. Dave Fabry","startTime":975.8,"endTime":978.11,"body":"countries where they have a"},{"speaker":"Dr. Dave Fabry","startTime":975.8,"endTime":978.11,"body":"social benefit that includes"},{"speaker":"Dr. Dave Fabry","startTime":978.14,"endTime":980.42,"body":"hearing aids at no additional"},{"speaker":"Dr. Dave Fabry","startTime":978.14,"endTime":980.42,"body":"cost less than half the people"},{"speaker":"Dr. Dave Fabry","startTime":980.42,"endTime":983.18,"body":"use hearing aids. So"},{"speaker":"Dr. Dave Fabry","startTime":980.42,"endTime":983.18,"body":"accessibility, affordability"},{"speaker":"Dr. Dave Fabry","startTime":983.21,"endTime":987.26,"body":"major concern, OTC will help."},{"speaker":"Dr. Dave Fabry","startTime":983.21,"endTime":987.26,"body":"But you can't commoditize the"},{"speaker":"Dr. Dave Fabry","startTime":987.26,"endTime":990.38,"body":"role of caring and raising"},{"speaker":"Dr. Dave Fabry","startTime":987.26,"endTime":990.38,"body":"awareness for why it's so"},{"speaker":"Dr. Dave Fabry","startTime":990.38,"endTime":993.59,"body":"important. Absolutely. People"},{"speaker":"Dr. Dave Fabry","startTime":990.38,"endTime":993.59,"body":"hear better and live better when"},{"speaker":"Dr. Dave Fabry","startTime":993.59,"endTime":995.8100000000001,"body":"they acknowledge that they have"},{"speaker":"Dr. Dave Fabry","startTime":993.59,"endTime":995.8100000000001,"body":"a hearing loss, get a hearing"},{"speaker":"Dr. Dave Fabry","startTime":995.8100000000001,"endTime":997.07,"body":"test and do something about it."},{"speaker":"Blaise Delfino","startTime":997.159,"endTime":999.949,"body":"Dave, so many"},{"speaker":"Blaise Delfino","startTime":997.159,"endTime":999.949,"body":"incredible talk points there."},{"speaker":"Blaise Delfino","startTime":999.949,"endTime":1004.089,"body":"And again, when you talk about"},{"speaker":"Blaise Delfino","startTime":999.949,"endTime":1004.089,"body":"innovation, you are not only"},{"speaker":"Blaise Delfino","startTime":1004.239,"endTime":1007.329,"body":"innovating and creating new"},{"speaker":"Blaise Delfino","startTime":1004.239,"endTime":1007.329,"body":"products, but you are innovating"},{"speaker":"Blaise Delfino","startTime":1007.359,"endTime":1011.859,"body":"the patient experience as we go"},{"speaker":"Blaise Delfino","startTime":1007.359,"endTime":1011.859,"body":"year after year after year, we"},{"speaker":"Blaise Delfino","startTime":1011.859,"endTime":1014.439,"body":"have products to support the"},{"speaker":"Blaise Delfino","startTime":1011.859,"endTime":1014.439,"body":"hearing loss but what you're"},{"speaker":"Blaise Delfino","startTime":1014.439,"endTime":1018.639,"body":"telling me is especially your"},{"speaker":"Blaise Delfino","startTime":1014.439,"endTime":1018.639,"body":"work with the foundation is that"},{"speaker":"Blaise Delfino","startTime":1018.639,"endTime":1022.869,"body":"first and foremost, you're"},{"speaker":"Blaise Delfino","startTime":1018.639,"endTime":1022.869,"body":"giving back and it is in giving"},{"speaker":"Blaise Delfino","startTime":1022.899,"endTime":1026.319,"body":"that we receive I know Bill"},{"speaker":"Blaise Delfino","startTime":1022.899,"endTime":1026.319,"body":"Austen is a huge Albert"},{"speaker":"Blaise Delfino","startTime":1026.319,"endTime":1030.579,"body":"Schweitzer fan, and that Albert"},{"speaker":"Blaise Delfino","startTime":1026.319,"endTime":1030.579,"body":"Schweitzer sort of inspired him"},{"speaker":"Blaise Delfino","startTime":1030.579,"endTime":1035.799,"body":"to start his journey in health"},{"speaker":"Blaise Delfino","startTime":1030.579,"endTime":1035.799,"body":"care, Dave, I am so curious to"},{"speaker":"Blaise Delfino","startTime":1035.799,"endTime":1040.869,"body":"know, because what does a"},{"speaker":"Blaise Delfino","startTime":1035.799,"endTime":1040.869,"body":"mastermind at Starkey look like?"},{"speaker":"Blaise Delfino","startTime":1041.139,"endTime":1043.329,"body":"And how does your team farm"},{"speaker":"Blaise Delfino","startTime":1041.139,"endTime":1043.329,"body":"innovation?"},{"speaker":"Dr. Dave Fabry","startTime":1043.12,"endTime":1044.77,"body":"It's a great"},{"speaker":"Dr. Dave Fabry","startTime":1043.12,"endTime":1044.77,"body":"question. Well, first of all, I"},{"speaker":"Dr. Dave Fabry","startTime":1044.77,"endTime":1048.1299999999999,"body":"think mastermind is a term that"},{"speaker":"Dr. Dave Fabry","startTime":1044.77,"endTime":1048.1299999999999,"body":"puzzles me in the sense that I"},{"speaker":"Dr. Dave Fabry","startTime":1048.1299999999999,"endTime":1050.26,"body":"think if you ever begin to think"},{"speaker":"Dr. Dave Fabry","startTime":1048.1299999999999,"endTime":1050.26,"body":"that you really are a"},{"speaker":"Dr. Dave Fabry","startTime":1050.26,"endTime":1052.8999999999999,"body":"mastermind, then you're focused"},{"speaker":"Dr. Dave Fabry","startTime":1050.26,"endTime":1052.8999999999999,"body":"on the wrong thing. Because it's"},{"speaker":"Dr. Dave Fabry","startTime":1052.8999999999999,"endTime":1055.36,"body":"interesting. You know, I think"},{"speaker":"Dr. Dave Fabry","startTime":1052.8999999999999,"endTime":1055.36,"body":"the moment that you feel you're"},{"speaker":"Dr. Dave Fabry","startTime":1055.36,"endTime":1057.94,"body":"a mastermind, and you have all"},{"speaker":"Dr. Dave Fabry","startTime":1055.36,"endTime":1057.94,"body":"the answers is the moment that"},{"speaker":"Dr. Dave Fabry","startTime":1057.94,"endTime":1061.54,"body":"you better be concerned because"},{"speaker":"Dr. Dave Fabry","startTime":1057.94,"endTime":1061.54,"body":"I learned something every day"},{"speaker":"Dr. Dave Fabry","startTime":1061.57,"endTime":1064.21,"body":"and I learned it from patients."},{"speaker":"Dr. Dave Fabry","startTime":1061.57,"endTime":1064.21,"body":"I learned it from colleagues, I"},{"speaker":"Dr. Dave Fabry","startTime":1064.21,"endTime":1067.2099999999998,"body":"learned it from clinicians. And"},{"speaker":"Dr. Dave Fabry","startTime":1064.21,"endTime":1067.2099999999998,"body":"if you ever think you have all"},{"speaker":"Dr. Dave Fabry","startTime":1067.2099999999998,"endTime":1069.85,"body":"of the answers in our a"},{"speaker":"Dr. Dave Fabry","startTime":1067.2099999999998,"endTime":1069.85,"body":"mastermind like some cartoon"},{"speaker":"Dr. Dave Fabry","startTime":1069.85,"endTime":1073.54,"body":"character, then maybe it's time"},{"speaker":"Dr. Dave Fabry","startTime":1069.85,"endTime":1073.54,"body":"to think about how your view on"},{"speaker":"Dr. Dave Fabry","startTime":1073.54,"endTime":1076.2099999999998,"body":"the outside world is I have a"},{"speaker":"Dr. Dave Fabry","startTime":1073.54,"endTime":1076.2099999999998,"body":"colleague and he's become a good"},{"speaker":"Dr. Dave Fabry","startTime":1076.2099999999998,"endTime":1079.36,"body":"friend Mike Maddock, who says,"},{"speaker":"Dr. Dave Fabry","startTime":1076.2099999999998,"endTime":1079.36,"body":"You can't read the label when"},{"speaker":"Dr. Dave Fabry","startTime":1079.36,"endTime":1080.6499999999999,"body":"you're inside the jar"},{"speaker":"Blaise Delfino","startTime":1080.7399999999998,"endTime":1082.12,"body":"Or you can't see"},{"speaker":"Blaise Delfino","startTime":1080.7399999999998,"endTime":1082.12,"body":"the picture when you're in the"},{"speaker":"Blaise Delfino","startTime":1082.12,"endTime":1082.4799999999998,"body":"frame."},{"speaker":"Dr. Dave Fabry","startTime":1082.4499999999998,"endTime":1085.6599999999999,"body":"Same difference,"},{"speaker":"Dr. Dave Fabry","startTime":1082.4499999999998,"endTime":1085.6599999999999,"body":"as I love that my job is to"},{"speaker":"Dr. Dave Fabry","startTime":1085.6599999999999,"endTime":1089.35,"body":"always stay outside the jar"},{"speaker":"Dr. Dave Fabry","startTime":1085.6599999999999,"endTime":1089.35,"body":"outside the frame. I tried to"},{"speaker":"Dr. Dave Fabry","startTime":1089.35,"endTime":1092.35,"body":"stay fresh every day, my mental"},{"speaker":"Dr. Dave Fabry","startTime":1089.35,"endTime":1092.35,"body":"calisthenics, I get up every"},{"speaker":"Dr. Dave Fabry","startTime":1092.35,"endTime":1095.9499999999998,"body":"morning, and I try to look and"},{"speaker":"Dr. Dave Fabry","startTime":1092.35,"endTime":1095.9499999999998,"body":"see what important events took"},{"speaker":"Dr. Dave Fabry","startTime":1095.9499999999998,"endTime":1098.86,"body":"place in history. Because every"},{"speaker":"Dr. Dave Fabry","startTime":1095.9499999999998,"endTime":1098.86,"body":"day something cool"},{"speaker":"Blaise Delfino","startTime":1099.37,"endTime":1102.1899999999998,"body":"EFAB word of the"},{"speaker":"Blaise Delfino","startTime":1099.37,"endTime":1102.1899999999998,"body":"day, ladies and gentlemen, this"},{"speaker":"Blaise Delfino","startTime":1102.1899999999998,"endTime":1105.25,"body":"is so true. I see on Facebook"},{"speaker":"Blaise Delfino","startTime":1102.1899999999998,"endTime":1105.25,"body":"almost every day, I love it."},{"speaker":"Blaise Delfino","startTime":1105.28,"endTime":1106.1499999999999,"body":"Sorry for interrupting"},{"speaker":"Dr. Dave Fabry","startTime":1106.1799999999998,"endTime":1109.03,"body":"Oh, no, no. And"},{"speaker":"Dr. Dave Fabry","startTime":1106.1799999999998,"endTime":1109.03,"body":"so you know, every day, every"},{"speaker":"Dr. Dave Fabry","startTime":1109.03,"endTime":1112.33,"body":"day of the year, something"},{"speaker":"Dr. Dave Fabry","startTime":1109.03,"endTime":1112.33,"body":"important happened. And then I"},{"speaker":"Dr. Dave Fabry","startTime":1112.33,"endTime":1115.9599999999998,"body":"look for inventions in history."},{"speaker":"Dr. Dave Fabry","startTime":1112.33,"endTime":1115.9599999999998,"body":"I focus on historical events"},{"speaker":"Dr. Dave Fabry","startTime":1115.9599999999998,"endTime":1118.6899999999998,"body":"where inventions that became"},{"speaker":"Dr. Dave Fabry","startTime":1115.9599999999998,"endTime":1118.6899999999998,"body":"innovations occurred and also"},{"speaker":"Dr. Dave Fabry","startTime":1118.6899999999998,"endTime":1122.7399999999998,"body":"those that failed, because why"},{"speaker":"Dr. Dave Fabry","startTime":1118.6899999999998,"endTime":1122.7399999999998,"body":"it is that they fail is equally"},{"speaker":"Dr. Dave Fabry","startTime":1122.7399999999998,"endTime":1127.2099999999998,"body":"important to trying to think"},{"speaker":"Dr. Dave Fabry","startTime":1122.7399999999998,"endTime":1127.2099999999998,"body":"about other solutions. And so"},{"speaker":"Dr. Dave Fabry","startTime":1127.2099999999998,"endTime":1129.8799999999999,"body":"that's where I say mastermind is"},{"speaker":"Dr. Dave Fabry","startTime":1127.2099999999998,"endTime":1129.8799999999999,"body":"the term that perplexes me"},{"speaker":"Dr. Dave Fabry","startTime":1129.8799999999999,"endTime":1132.6699999999998,"body":"because no one really is a"},{"speaker":"Dr. Dave Fabry","startTime":1129.8799999999999,"endTime":1132.6699999999998,"body":"mastermind. The people that"},{"speaker":"Dr. Dave Fabry","startTime":1132.6699999999998,"endTime":1135.9099999999999,"body":"think they know all the answers"},{"speaker":"Dr. Dave Fabry","startTime":1132.6699999999998,"endTime":1135.9099999999999,"body":"really are probably those that"},{"speaker":"Dr. Dave Fabry","startTime":1135.9099999999999,"endTime":1140.29,"body":"have the biggest blind spots."},{"speaker":"Dr. Dave Fabry","startTime":1135.9099999999999,"endTime":1140.29,"body":"The way that I tried to minimize"},{"speaker":"Dr. Dave Fabry","startTime":1140.29,"endTime":1143.5,"body":"those blind spots and mitigate"},{"speaker":"Dr. Dave Fabry","startTime":1140.29,"endTime":1143.5,"body":"them is by remaining connected"},{"speaker":"Dr. Dave Fabry","startTime":1143.5,"endTime":1148.0,"body":"with clinicians, with patients."},{"speaker":"Dr. Dave Fabry","startTime":1143.5,"endTime":1148.0,"body":"And to ask the dumb questions of"},{"speaker":"Dr. Dave Fabry","startTime":1148.0,"endTime":1150.9099999999999,"body":"all my brilliant colleagues and"},{"speaker":"Dr. Dave Fabry","startTime":1148.0,"endTime":1150.9099999999999,"body":"I met a strange point in my"},{"speaker":"Dr. Dave Fabry","startTime":1150.9099999999999,"endTime":1154.1799999999998,"body":"career. 62 This year, I have no"},{"speaker":"Dr. Dave Fabry","startTime":1150.9099999999999,"endTime":1154.1799999999998,"body":"shame in admitting young Dave."},{"speaker":"Dr. Dave Fabry","startTime":1154.2099999999998,"endTime":1157.12,"body":"Yeah, come on. It's all a frame"},{"speaker":"Dr. Dave Fabry","startTime":1154.2099999999998,"endTime":1157.12,"body":"of mind in his mind over matter"},{"speaker":"Dr. Dave Fabry","startTime":1157.12,"endTime":1159.79,"body":"if you don't mind. It doesn't"},{"speaker":"Dr. Dave Fabry","startTime":1157.12,"endTime":1159.79,"body":"matter what age you are. But the"},{"speaker":"Dr. Dave Fabry","startTime":1159.79,"endTime":1162.34,"body":"issue is, is for the first time"},{"speaker":"Dr. Dave Fabry","startTime":1159.79,"endTime":1162.34,"body":"in my career, I've managed teams"},{"speaker":"Dr. Dave Fabry","startTime":1162.34,"endTime":1166.87,"body":"up to 200 people. I don't manage"},{"speaker":"Dr. Dave Fabry","startTime":1162.34,"endTime":1166.87,"body":"directly people right now I'm"},{"speaker":"Dr. Dave Fabry","startTime":1166.87,"endTime":1170.6799999999998,"body":"really more leadership by"},{"speaker":"Dr. Dave Fabry","startTime":1166.87,"endTime":1170.6799999999998,"body":"example, I roll up my sleeves, I"},{"speaker":"Dr. Dave Fabry","startTime":1170.6799999999998,"endTime":1174.01,"body":"walk around, I engage with my"},{"speaker":"Dr. Dave Fabry","startTime":1170.6799999999998,"endTime":1174.01,"body":"colleagues in r\u0026d, where I"},{"speaker":"Dr. Dave Fabry","startTime":1174.01,"endTime":1177.82,"body":"reside, and I work very closely"},{"speaker":"Dr. Dave Fabry","startTime":1174.01,"endTime":1177.82,"body":"with our CTO in Beaumont comm. I"},{"speaker":"Dr. Dave Fabry","startTime":1177.82,"endTime":1180.82,"body":"think you're also speaking to"},{"speaker":"Dr. Dave Fabry","startTime":1177.82,"endTime":1180.82,"body":"during your visit here, yes. But"},{"speaker":"Dr. Dave Fabry","startTime":1180.82,"endTime":1184.1799999999998,"body":"then I also am intimately"},{"speaker":"Dr. Dave Fabry","startTime":1180.82,"endTime":1184.1799999999998,"body":"involved on the customer facing"},{"speaker":"Dr. Dave Fabry","startTime":1184.1799999999998,"endTime":1187.2099999999998,"body":"side of things in terms of"},{"speaker":"Dr. Dave Fabry","startTime":1184.1799999999998,"endTime":1187.2099999999998,"body":"classes that we do around the"},{"speaker":"Dr. Dave Fabry","startTime":1187.2099999999998,"endTime":1190.03,"body":"world, because you know, the"},{"speaker":"Dr. Dave Fabry","startTime":1187.2099999999998,"endTime":1190.03,"body":"other thing is, is hearing and"},{"speaker":"Dr. Dave Fabry","startTime":1190.03,"endTime":1192.9699999999998,"body":"hearing treatment is different."},{"speaker":"Dr. Dave Fabry","startTime":1190.03,"endTime":1192.9699999999998,"body":"In different countries around"},{"speaker":"Dr. Dave Fabry","startTime":1192.9699999999998,"endTime":1195.55,"body":"the world, there are still"},{"speaker":"Dr. Dave Fabry","startTime":1192.9699999999998,"endTime":1195.55,"body":"countries where monaural hearing"},{"speaker":"Dr. Dave Fabry","startTime":1195.58,"endTime":1198.6699999999998,"body":"aid fittings are the norm rather"},{"speaker":"Dr. Dave Fabry","startTime":1195.58,"endTime":1198.6699999999998,"body":"than binaural. Same technology."},{"speaker":"Dr. Dave Fabry","startTime":1198.6699999999998,"endTime":1202.03,"body":"So interesting, people are still"},{"speaker":"Dr. Dave Fabry","startTime":1198.6699999999998,"endTime":1202.03,"body":"using one ear for a variety of"},{"speaker":"Dr. Dave Fabry","startTime":1202.03,"endTime":1205.09,"body":"reasons, lack of understanding"},{"speaker":"Dr. Dave Fabry","startTime":1202.03,"endTime":1205.09,"body":"of the benefits of two hearing"},{"speaker":"Dr. Dave Fabry","startTime":1205.09,"endTime":1209.32,"body":"aids. And so we have to look at"},{"speaker":"Dr. Dave Fabry","startTime":1205.09,"endTime":1209.32,"body":"that global framework. And the"},{"speaker":"Dr. Dave Fabry","startTime":1209.32,"endTime":1213.6399999999999,"body":"only way to do that is to not"},{"speaker":"Dr. Dave Fabry","startTime":1209.32,"endTime":1213.6399999999999,"body":"think of us as a US only company"},{"speaker":"Dr. Dave Fabry","startTime":1213.6399999999999,"endTime":1215.7399999999998,"body":"that happens to make hearing"},{"speaker":"Dr. Dave Fabry","startTime":1213.6399999999999,"endTime":1215.7399999999998,"body":"aids for the world. But we"},{"speaker":"Dr. Dave Fabry","startTime":1215.7399999999998,"endTime":1218.62,"body":"really want to be embedded in"},{"speaker":"Dr. Dave Fabry","startTime":1215.7399999999998,"endTime":1218.62,"body":"thinking about what are the"},{"speaker":"Dr. Dave Fabry","startTime":1218.62,"endTime":1221.9199999999998,"body":"unique concerns around the"},{"speaker":"Dr. Dave Fabry","startTime":1218.62,"endTime":1221.9199999999998,"body":"world, as they're faced in those"},{"speaker":"Dr. Dave Fabry","startTime":1221.9199999999998,"endTime":1225.79,"body":"countries where presbycusis is a"},{"speaker":"Dr. Dave Fabry","startTime":1221.9199999999998,"endTime":1225.79,"body":"dream to have their population"},{"speaker":"Dr. Dave Fabry","startTime":1225.79,"endTime":1229.4499999999998,"body":"live to be 70 years of age to"},{"speaker":"Dr. Dave Fabry","startTime":1225.79,"endTime":1229.4499999999998,"body":"think about binaural fitting to"},{"speaker":"Dr. Dave Fabry","startTime":1229.4499999999998,"endTime":1232.4199999999998,"body":"think about raising awareness"},{"speaker":"Dr. Dave Fabry","startTime":1229.4499999999998,"endTime":1232.4199999999998,"body":"for the importance of hearing"},{"speaker":"Dr. Dave Fabry","startTime":1232.6599999999999,"endTime":1235.9299999999998,"body":"and overall health and well"},{"speaker":"Dr. Dave Fabry","startTime":1232.6599999999999,"endTime":1235.9299999999998,"body":"being. And so even though I'm an"},{"speaker":"Dr. Dave Fabry","startTime":1235.9299999999998,"endTime":1239.1699999999998,"body":"audiologist for 40 years, I want"},{"speaker":"Dr. Dave Fabry","startTime":1235.9299999999998,"endTime":1239.1699999999998,"body":"to stay outside the jar by"},{"speaker":"Dr. Dave Fabry","startTime":1239.1699999999998,"endTime":1244.75,"body":"constantly reinventing my Self"},{"speaker":"Dr. Dave Fabry","startTime":1239.1699999999998,"endTime":1244.75,"body":"to ensure that I'm remaining as"},{"speaker":"Dr. Dave Fabry","startTime":1244.75,"endTime":1246.85,"body":"fresh and patient focused as"},{"speaker":"Dr. Dave Fabry","startTime":1244.75,"endTime":1246.85,"body":"possible."},{"speaker":"Blaise Delfino","startTime":1246.9299999999998,"endTime":1249.36,"body":"I would say that"},{"speaker":"Blaise Delfino","startTime":1246.9299999999998,"endTime":1249.36,"body":"you have you're curious on,"},{"speaker":"Blaise Delfino","startTime":1249.7199999999998,"endTime":1252.9599999999998,"body":"Dr.Fabry and just from having"},{"speaker":"Blaise Delfino","startTime":1249.7199999999998,"endTime":1252.9599999999998,"body":"the opportunity to hear you"},{"speaker":"Blaise Delfino","startTime":1252.9599999999998,"endTime":1256.9799999999998,"body":"speak at different conferences,"},{"speaker":"Blaise Delfino","startTime":1252.9599999999998,"endTime":1256.9799999999998,"body":"your applied knowledge is one of"},{"speaker":"Blaise Delfino","startTime":1256.9799999999998,"endTime":1261.7199999999998,"body":"the reasons why so many patients"},{"speaker":"Blaise Delfino","startTime":1256.9799999999998,"endTime":1261.7199999999998,"body":"have the ability to hear life's"},{"speaker":"Blaise Delfino","startTime":1261.7199999999998,"endTime":1264.57,"body":"story. That's what we always say"},{"speaker":"Blaise Delfino","startTime":1261.7199999999998,"endTime":1264.57,"body":"at Audiology Services is hearing"},{"speaker":"Blaise Delfino","startTime":1264.57,"endTime":1268.6799999999998,"body":"life story. And being a thought"},{"speaker":"Blaise Delfino","startTime":1264.57,"endTime":1268.6799999999998,"body":"leader in this industry, you"},{"speaker":"Blaise Delfino","startTime":1268.7099999999998,"endTime":1271.86,"body":"encompass empathy. And this is"},{"speaker":"Blaise Delfino","startTime":1268.7099999999998,"endTime":1271.86,"body":"something that I'm really am"},{"speaker":"Blaise Delfino","startTime":1271.86,"endTime":1275.1599999999999,"body":"learning from you, you are able"},{"speaker":"Blaise Delfino","startTime":1271.86,"endTime":1275.1599999999999,"body":"to look through the eyes of the"},{"speaker":"Blaise Delfino","startTime":1275.1599999999999,"endTime":1279.0,"body":"patient, look through the eyes"},{"speaker":"Blaise Delfino","startTime":1275.1599999999999,"endTime":1279.0,"body":"of your fellow colleagues, and"},{"speaker":"Blaise Delfino","startTime":1279.03,"endTime":1282.03,"body":"maybe see a void that needs to"},{"speaker":"Blaise Delfino","startTime":1279.03,"endTime":1282.03,"body":"be filled. That's sort of what"},{"speaker":"Blaise Delfino","startTime":1282.03,"endTime":1285.2399999999998,"body":"I'm getting here from your"},{"speaker":"Blaise Delfino","startTime":1282.03,"endTime":1285.2399999999998,"body":"leadership style. And my gosh,"},{"speaker":"Blaise Delfino","startTime":1285.2399999999998,"endTime":1288.03,"body":"this is just incredible. I thank"},{"speaker":"Blaise Delfino","startTime":1285.2399999999998,"endTime":1288.03,"body":"you on behalf of every single"},{"speaker":"Blaise Delfino","startTime":1288.03,"endTime":1290.25,"body":"hearing healthcare provider,"},{"speaker":"Blaise Delfino","startTime":1288.03,"endTime":1290.25,"body":"thank you for what you continue"},{"speaker":"Blaise Delfino","startTime":1290.25,"endTime":1294.57,"body":"to do for the industry because"},{"speaker":"Blaise Delfino","startTime":1290.25,"endTime":1294.57,"body":"as a team, you and Starkey and"},{"speaker":"Blaise Delfino","startTime":1294.57,"endTime":1298.9799999999998,"body":"the entire Starkey family, you"},{"speaker":"Blaise Delfino","startTime":1294.57,"endTime":1298.9799999999998,"body":"continue to implement best"},{"speaker":"Blaise Delfino","startTime":1298.9799999999998,"endTime":1304.1699999999998,"body":"practices, which again yields"},{"speaker":"Blaise Delfino","startTime":1298.9799999999998,"endTime":1304.1699999999998,"body":"highest patient outcomes. So"},{"speaker":"Blaise Delfino","startTime":1304.1699999999998,"endTime":1307.6799999999998,"body":"important, so essential. Dr."},{"speaker":"Blaise Delfino","startTime":1304.1699999999998,"endTime":1307.6799999999998,"body":"Fabry, much of what you do does"},{"speaker":"Blaise Delfino","startTime":1307.6799999999998,"endTime":1311.7299999999998,"body":"include problem solving. So what"},{"speaker":"Blaise Delfino","startTime":1307.6799999999998,"endTime":1311.7299999999998,"body":"is the problem we're trying to"},{"speaker":"Blaise Delfino","startTime":1311.7299999999998,"endTime":1315.6599999999999,"body":"solve? One of the biggest"},{"speaker":"Blaise Delfino","startTime":1311.7299999999998,"endTime":1315.6599999999999,"body":"challenges that our patients"},{"speaker":"Blaise Delfino","startTime":1315.6599999999999,"endTime":1321.03,"body":"face is understanding speech in"},{"speaker":"Blaise Delfino","startTime":1315.6599999999999,"endTime":1321.03,"body":"noise. Now, audiologists and"},{"speaker":"Blaise Delfino","startTime":1321.03,"endTime":1323.4899999999998,"body":"hearing healthcare professionals"},{"speaker":"Blaise Delfino","startTime":1321.03,"endTime":1323.4899999999998,"body":"should be conducting speech and"},{"speaker":"Blaise Delfino","startTime":1323.4899999999998,"endTime":1326.37,"body":"noise testing throughout the"},{"speaker":"Blaise Delfino","startTime":1323.4899999999998,"endTime":1326.37,"body":"comprehensive evaluation."},{"speaker":"Blaise Delfino","startTime":1326.58,"endTime":1329.4599999999998,"body":"Because how do we know how a"},{"speaker":"Blaise Delfino","startTime":1326.58,"endTime":1329.4599999999998,"body":"patient performs in a noisy"},{"speaker":"Blaise Delfino","startTime":1329.4599999999998,"endTime":1333.12,"body":"situation? They could have 100%"},{"speaker":"Blaise Delfino","startTime":1329.4599999999998,"endTime":1333.12,"body":"word discrimination, but they"},{"speaker":"Blaise Delfino","startTime":1333.12,"endTime":1336.2399999999998,"body":"just scored 20% speech and noise"},{"speaker":"Blaise Delfino","startTime":1333.12,"endTime":1336.2399999999998,"body":"or they have a severe speech and"},{"speaker":"Blaise Delfino","startTime":1336.2399999999998,"endTime":1340.1399999999999,"body":"noise score after conducting the"},{"speaker":"Blaise Delfino","startTime":1336.2399999999998,"endTime":1340.1399999999999,"body":"quick SIN which understanding"},{"speaker":"Blaise Delfino","startTime":1340.1399999999999,"endTime":1344.7299999999998,"body":"speech and noise assists the"},{"speaker":"Blaise Delfino","startTime":1340.1399999999999,"endTime":1344.7299999999998,"body":"clinician and making the best"},{"speaker":"Blaise Delfino","startTime":1344.76,"endTime":1348.3899999999999,"body":"recommendation when it comes to"},{"speaker":"Blaise Delfino","startTime":1344.76,"endTime":1348.3899999999999,"body":"technology. Someone has a severe"},{"speaker":"Blaise Delfino","startTime":1348.3899999999999,"endTime":1352.86,"body":"score or recommending evolve ai"},{"speaker":"Blaise Delfino","startTime":1348.3899999999999,"endTime":1352.86,"body":"2400s Because that will provide"},{"speaker":"Blaise Delfino","startTime":1352.86,"endTime":1356.1,"body":"you with the most support in"},{"speaker":"Blaise Delfino","startTime":1352.86,"endTime":1356.1,"body":"that complex listening"},{"speaker":"Blaise Delfino","startTime":1356.1,"endTime":1359.79,"body":"situation. How to Starkey's"},{"speaker":"Blaise Delfino","startTime":1356.1,"endTime":1359.79,"body":"hearing instruments assist"},{"speaker":"Blaise Delfino","startTime":1359.79,"endTime":1362.6399999999999,"body":"patients in these complex"},{"speaker":"Blaise Delfino","startTime":1359.79,"endTime":1362.6399999999999,"body":"listening situations like"},{"speaker":"Blaise Delfino","startTime":1362.6399999999999,"endTime":1365.28,"body":"restaurants, meetings and"},{"speaker":"Blaise Delfino","startTime":1362.6399999999999,"endTime":1365.28,"body":"lectures and things of that"},{"speaker":"Blaise Delfino","startTime":1365.28,"endTime":1365.7299999999998,"body":"nature"},{"speaker":"Dr. Dave Fabry","startTime":1365.76,"endTime":1367.9499999999998,"body":"Now so much to"},{"speaker":"Dr. Dave Fabry","startTime":1365.76,"endTime":1367.9499999999998,"body":"unpack there. So first off,"},{"speaker":"Dr. Dave Fabry","startTime":1367.9499999999998,"endTime":1371.1299999999999,"body":"kudos. I've been a big fan of"},{"speaker":"Dr. Dave Fabry","startTime":1367.9499999999998,"endTime":1371.1299999999999,"body":"speech and noise testing since"},{"speaker":"Dr. Dave Fabry","startTime":1371.1299999999999,"endTime":1374.31,"body":"the 90s. SIG soli when he was"},{"speaker":"Dr. Dave Fabry","startTime":1371.1299999999999,"endTime":1374.31,"body":"then at house hero Institute,"},{"speaker":"Dr. Dave Fabry","startTime":1374.34,"endTime":1377.1599999999999,"body":"along with Michael Nielsen had"},{"speaker":"Dr. Dave Fabry","startTime":1374.34,"endTime":1377.1599999999999,"body":"developed the hearing noise test"},{"speaker":"Dr. Dave Fabry","startTime":1377.1599999999999,"endTime":1380.9699999999998,"body":"the hint test and then Mead"},{"speaker":"Dr. Dave Fabry","startTime":1377.1599999999999,"endTime":1380.9699999999998,"body":"Killian later the sin speech and"},{"speaker":"Dr. Dave Fabry","startTime":1380.9699999999998,"endTime":1384.9899999999998,"body":"noise test and then the quick"},{"speaker":"Dr. Dave Fabry","startTime":1380.9699999999998,"endTime":1384.9899999999998,"body":"sin as an expedited measure. And"},{"speaker":"Dr. Dave Fabry","startTime":1384.9899999999998,"endTime":1387.3,"body":"we were involved while I was at"},{"speaker":"Dr. Dave Fabry","startTime":1384.9899999999998,"endTime":1387.3,"body":"Mayo and some of the data"},{"speaker":"Dr. Dave Fabry","startTime":1387.3,"endTime":1390.2399999999998,"body":"collection leading up to the"},{"speaker":"Dr. Dave Fabry","startTime":1387.3,"endTime":1390.2399999999998,"body":"development of the quicks in"},{"speaker":"Dr. Dave Fabry","startTime":1390.2399999999998,"endTime":1394.56,"body":"from the original sin Original"},{"speaker":"Dr. Dave Fabry","startTime":1390.2399999999998,"endTime":1394.56,"body":"Sin. I guess that's true. And"},{"speaker":"Dr. Dave Fabry","startTime":1394.56,"endTime":1396.78,"body":"you know, one of my issues, as"},{"speaker":"Dr. Dave Fabry","startTime":1394.56,"endTime":1396.78,"body":"I've talked to clinician over"},{"speaker":"Dr. Dave Fabry","startTime":1396.78,"endTime":1401.85,"body":"the years is that the time spent"},{"speaker":"Dr. Dave Fabry","startTime":1396.78,"endTime":1401.85,"body":"on speech recognition in quiet"},{"speaker":"Dr. Dave Fabry","startTime":1401.85,"endTime":1403.9499999999998,"body":"testing, they said, Well, I"},{"speaker":"Dr. Dave Fabry","startTime":1401.85,"endTime":1403.9499999999998,"body":"don't have time to do speech and"},{"speaker":"Dr. Dave Fabry","startTime":1403.9499999999998,"endTime":1406.29,"body":"noise testing. from a patient"},{"speaker":"Dr. Dave Fabry","startTime":1403.9499999999998,"endTime":1406.29,"body":"perspective, they say, okay,"},{"speaker":"Dr. Dave Fabry","startTime":1406.3799999999999,"endTime":1409.32,"body":"where I'm first noticing I'm"},{"speaker":"Dr. Dave Fabry","startTime":1406.3799999999999,"endTime":1409.32,"body":"having difficulty is in a noisy"},{"speaker":"Dr. Dave Fabry","startTime":1409.32,"endTime":1412.8,"body":"listening environment, I go into"},{"speaker":"Dr. Dave Fabry","startTime":1409.32,"endTime":1412.8,"body":"see the professional, they"},{"speaker":"Dr. Dave Fabry","startTime":1412.8,"endTime":1416.79,"body":"locked me in a quiet room and"},{"speaker":"Dr. Dave Fabry","startTime":1412.8,"endTime":1416.79,"body":"bombard me with beeps, and then"},{"speaker":"Dr. Dave Fabry","startTime":1416.8799999999999,"endTime":1421.11,"body":"send words at me in quiet, none"},{"speaker":"Dr. Dave Fabry","startTime":1416.8799999999999,"endTime":1421.11,"body":"of that has any face validity to"},{"speaker":"Dr. Dave Fabry","startTime":1421.11,"endTime":1424.29,"body":"me. So the very first time in"},{"speaker":"Dr. Dave Fabry","startTime":1421.11,"endTime":1424.29,"body":"the 90s, when I started using"},{"speaker":"Dr. Dave Fabry","startTime":1424.29,"endTime":1426.7199999999998,"body":"speech and noise tests, they"},{"speaker":"Dr. Dave Fabry","startTime":1424.29,"endTime":1426.7199999999998,"body":"said, This is the first time"},{"speaker":"Dr. Dave Fabry","startTime":1426.75,"endTime":1429.81,"body":"anyone has tested me in the"},{"speaker":"Dr. Dave Fabry","startTime":1426.75,"endTime":1429.81,"body":"environment, where I have"},{"speaker":"Dr. Dave Fabry","startTime":1429.81,"endTime":1433.1399999999999,"body":"difficulty and it was an insight"},{"speaker":"Dr. Dave Fabry","startTime":1429.81,"endTime":1433.1399999999999,"body":"for me to really see that when"},{"speaker":"Dr. Dave Fabry","startTime":1433.1399999999999,"endTime":1434.9699999999998,"body":"clinician said, Well, I don't"},{"speaker":"Dr. Dave Fabry","startTime":1433.1399999999999,"endTime":1434.9699999999998,"body":"have time to do speech and"},{"speaker":"Dr. Dave Fabry","startTime":1434.9699999999998,"endTime":1438.09,"body":"voices, I asked them what"},{"speaker":"Dr. Dave Fabry","startTime":1434.9699999999998,"endTime":1438.09,"body":"they're doing with the results"},{"speaker":"Dr. Dave Fabry","startTime":1438.09,"endTime":1441.1799999999998,"body":"of the speech and quiet testing,"},{"speaker":"Dr. Dave Fabry","startTime":1438.09,"endTime":1441.1799999999998,"body":"because in the 80s, we used it"},{"speaker":"Dr. Dave Fabry","startTime":1441.2099999999998,"endTime":1444.3,"body":"to look at the channel capacity."},{"speaker":"Dr. Dave Fabry","startTime":1441.2099999999998,"endTime":1444.3,"body":"So we'd say, Okay, we're going"},{"speaker":"Dr. Dave Fabry","startTime":1444.3,"endTime":1449.31,"body":"to decide which ear to fit. Now,"},{"speaker":"Dr. Dave Fabry","startTime":1444.3,"endTime":1449.31,"body":"as long as every patient has"},{"speaker":"Dr. Dave Fabry","startTime":1449.37,"endTime":1453.4499999999998,"body":"measurable hearing in both ears,"},{"speaker":"Dr. Dave Fabry","startTime":1449.37,"endTime":1453.4499999999998,"body":"we're beginning the exercise"},{"speaker":"Dr. Dave Fabry","startTime":1453.6299999999999,"endTime":1458.1299999999999,"body":"with fitting every patient in"},{"speaker":"Dr. Dave Fabry","startTime":1453.6299999999999,"endTime":1458.1299999999999,"body":"the US with two hearing aids. So"},{"speaker":"Dr. Dave Fabry","startTime":1458.2199999999998,"endTime":1461.4599999999998,"body":"the speech and quiet testing"},{"speaker":"Dr. Dave Fabry","startTime":1458.2199999999998,"endTime":1461.4599999999998,"body":"only tells us channel capacity,"},{"speaker":"Dr. Dave Fabry","startTime":1461.4599999999998,"endTime":1464.9099999999999,"body":"but you're going to begin with"},{"speaker":"Dr. Dave Fabry","startTime":1461.4599999999998,"endTime":1464.9099999999999,"body":"likely trying to hearing aids on"},{"speaker":"Dr. Dave Fabry","startTime":1464.9099999999999,"endTime":1468.27,"body":"every patient. So forget about"},{"speaker":"Dr. Dave Fabry","startTime":1464.9099999999999,"endTime":1468.27,"body":"that speech and noise really"},{"speaker":"Dr. Dave Fabry","startTime":1468.27,"endTime":1471.87,"body":"gets at the issue of where it is"},{"speaker":"Dr. Dave Fabry","startTime":1468.27,"endTime":1471.87,"body":"and how much difficulty the"},{"speaker":"Dr. Dave Fabry","startTime":1471.87,"endTime":1475.05,"body":"patient has in real world types"},{"speaker":"Dr. Dave Fabry","startTime":1471.87,"endTime":1475.05,"body":"of environments that can be"},{"speaker":"Dr. Dave Fabry","startTime":1475.05,"endTime":1477.9299999999998,"body":"tested in the clinic. So if"},{"speaker":"Dr. Dave Fabry","startTime":1475.05,"endTime":1477.9299999999998,"body":"people say I don't have time for"},{"speaker":"Dr. Dave Fabry","startTime":1477.9299999999998,"endTime":1480.6,"body":"both, I say, Forget about the"},{"speaker":"Dr. Dave Fabry","startTime":1477.9299999999998,"endTime":1480.6,"body":"speech and quiet test unless"},{"speaker":"Dr. Dave Fabry","startTime":1480.6,"endTime":1483.9599999999998,"body":"your state license requires you"},{"speaker":"Dr. Dave Fabry","startTime":1480.6,"endTime":1483.9599999999998,"body":"to do that speech and quiet"},{"speaker":"Dr. Dave Fabry","startTime":1483.9599999999998,"endTime":1486.9899999999998,"body":"testing. And there are few that"},{"speaker":"Dr. Dave Fabry","startTime":1483.9599999999998,"endTime":1486.9899999999998,"body":"do speech and noise testing far"},{"speaker":"Dr. Dave Fabry","startTime":1486.9899999999998,"endTime":1490.05,"body":"more valuable, efficient, and"},{"speaker":"Dr. Dave Fabry","startTime":1486.9899999999998,"endTime":1490.05,"body":"face valid to what the real"},{"speaker":"Dr. Dave Fabry","startTime":1490.05,"endTime":1493.8,"body":"world types of situations are"},{"speaker":"Dr. Dave Fabry","startTime":1490.05,"endTime":1493.8,"body":"that patients have. And then to"},{"speaker":"Dr. Dave Fabry","startTime":1493.8,"endTime":1496.6499999999999,"body":"get to the technology. I think"},{"speaker":"Dr. Dave Fabry","startTime":1493.8,"endTime":1496.6499999999999,"body":"we've seen dramatic"},{"speaker":"Dr. Dave Fabry","startTime":1496.6499999999999,"endTime":1499.56,"body":"improvements. I mean, I was"},{"speaker":"Dr. Dave Fabry","startTime":1496.6499999999999,"endTime":1499.56,"body":"practicing when directional"},{"speaker":"Dr. Dave Fabry","startTime":1499.56,"endTime":1502.53,"body":"microphones really enjoyed a"},{"speaker":"Dr. Dave Fabry","startTime":1499.56,"endTime":1502.53,"body":"resurgence. They were originally"},{"speaker":"Dr. Dave Fabry","startTime":1502.53,"endTime":1505.6799999999998,"body":"developed back in the 70s. They"},{"speaker":"Dr. Dave Fabry","startTime":1502.53,"endTime":1505.6799999999998,"body":"weren't very good. But then in"},{"speaker":"Dr. Dave Fabry","startTime":1505.6799999999998,"endTime":1508.9799999999998,"body":"the 90s. Again, we saw the"},{"speaker":"Dr. Dave Fabry","startTime":1505.6799999999998,"endTime":1508.9799999999998,"body":"modern implementation of"},{"speaker":"Dr. Dave Fabry","startTime":1508.9799999999998,"endTime":1512.07,"body":"directional microphones on"},{"speaker":"Dr. Dave Fabry","startTime":1508.9799999999998,"endTime":1512.07,"body":"custom and behind the era of RIC"},{"speaker":"Dr. Dave Fabry","startTime":1512.37,"endTime":1515.85,"body":"receiver in the canal devices."},{"speaker":"Dr. Dave Fabry","startTime":1512.37,"endTime":1515.85,"body":"The issues and challenges is is"},{"speaker":"Dr. Dave Fabry","startTime":1515.85,"endTime":1517.6499999999999,"body":"that if we wanted to build"},{"speaker":"Dr. Dave Fabry","startTime":1515.85,"endTime":1517.6499999999999,"body":"hearing aids that had that"},{"speaker":"Dr. Dave Fabry","startTime":1517.6499999999999,"endTime":1521.01,"body":"capability, the patient had to"},{"speaker":"Dr. Dave Fabry","startTime":1517.6499999999999,"endTime":1521.01,"body":"switch manual programs. They had"},{"speaker":"Dr. Dave Fabry","startTime":1521.01,"endTime":1524.28,"body":"to have dedicated programs that"},{"speaker":"Dr. Dave Fabry","startTime":1521.01,"endTime":1524.28,"body":"they had to remember to switch"},{"speaker":"Dr. Dave Fabry","startTime":1524.28,"endTime":1527.3999999999999,"body":"when they went from a quiet to a"},{"speaker":"Dr. Dave Fabry","startTime":1524.28,"endTime":1527.3999999999999,"body":"noisy environment. Now, the"},{"speaker":"Dr. Dave Fabry","startTime":1527.3999999999999,"endTime":1529.62,"body":"understanding and the"},{"speaker":"Dr. Dave Fabry","startTime":1527.3999999999999,"endTime":1529.62,"body":"expectation with every Starkey"},{"speaker":"Dr. Dave Fabry","startTime":1529.62,"endTime":1532.26,"body":"Hearing Aid and the other"},{"speaker":"Dr. Dave Fabry","startTime":1529.62,"endTime":1532.26,"body":"manufacturers as well as we're"},{"speaker":"Dr. Dave Fabry","startTime":1532.26,"endTime":1535.9799999999998,"body":"directing towards an automatic"},{"speaker":"Dr. Dave Fabry","startTime":1532.26,"endTime":1535.9799999999998,"body":"hearing aid that the patient"},{"speaker":"Dr. Dave Fabry","startTime":1535.9799999999998,"endTime":1539.37,"body":"doesn't have to intervene with."},{"speaker":"Dr. Dave Fabry","startTime":1535.9799999999998,"endTime":1539.37,"body":"The challenge with that is as"},{"speaker":"Dr. Dave Fabry","startTime":1539.37,"endTime":1541.86,"body":"you mentioned going from quiet"},{"speaker":"Dr. Dave Fabry","startTime":1539.37,"endTime":1541.86,"body":"to noise due to musical"},{"speaker":"Dr. Dave Fabry","startTime":1541.86,"endTime":1544.26,"body":"environments and riding a bike"},{"speaker":"Dr. Dave Fabry","startTime":1541.86,"endTime":1544.26,"body":"so that you have wind noise, we"},{"speaker":"Dr. Dave Fabry","startTime":1544.26,"endTime":1548.1299999999999,"body":"have different features to apply"},{"speaker":"Dr. Dave Fabry","startTime":1544.26,"endTime":1548.1299999999999,"body":"only in the situations that are"},{"speaker":"Dr. Dave Fabry","startTime":1548.1299999999999,"endTime":1550.9799999999998,"body":"appropriate. So we don't want to"},{"speaker":"Dr. Dave Fabry","startTime":1548.1299999999999,"endTime":1550.9799999999998,"body":"turn on wind cancellation. When"},{"speaker":"Dr. Dave Fabry","startTime":1550.9799999999998,"endTime":1553.77,"body":"you're listening to music. We"},{"speaker":"Dr. Dave Fabry","startTime":1550.9799999999998,"endTime":1553.77,"body":"don't want to turn on"},{"speaker":"Dr. Dave Fabry","startTime":1553.8,"endTime":1556.56,"body":"directional microphones"},{"speaker":"Dr. Dave Fabry","startTime":1553.8,"endTime":1556.56,"body":"necessarily when it's quiet, and"},{"speaker":"Dr. Dave Fabry","startTime":1556.56,"endTime":1559.83,"body":"you want to be spatially aware"},{"speaker":"Dr. Dave Fabry","startTime":1556.56,"endTime":1559.83,"body":"of those sounds. So the"},{"speaker":"Dr. Dave Fabry","startTime":1559.83,"endTime":1562.62,"body":"important thing is with"},{"speaker":"Dr. Dave Fabry","startTime":1559.83,"endTime":1562.62,"body":"artificial intelligence and"},{"speaker":"Dr. Dave Fabry","startTime":1562.62,"endTime":1565.83,"body":"machine learning, we're able to"},{"speaker":"Dr. Dave Fabry","startTime":1562.62,"endTime":1565.83,"body":"classify the types of"},{"speaker":"Dr. Dave Fabry","startTime":1565.83,"endTime":1569.1299999999999,"body":"environments that patients"},{"speaker":"Dr. Dave Fabry","startTime":1565.83,"endTime":1569.1299999999999,"body":"encounter on a day to day basis."},{"speaker":"Dr. Dave Fabry","startTime":1569.28,"endTime":1573.57,"body":"But the most sophisticated"},{"speaker":"Dr. Dave Fabry","startTime":1569.28,"endTime":1573.57,"body":"automatic environmental"},{"speaker":"Dr. Dave Fabry","startTime":1573.57,"endTime":1578.52,"body":"classification systems only are"},{"speaker":"Dr. Dave Fabry","startTime":1573.57,"endTime":1578.52,"body":"accurate about 85% of the time."},{"speaker":"Dr. Dave Fabry","startTime":1578.82,"endTime":1582.09,"body":"Why is that? And that's not a"},{"speaker":"Dr. Dave Fabry","startTime":1578.82,"endTime":1582.09,"body":"rhetorical question why"},{"speaker":"Dr. Dave Fabry","startTime":1582.12,"endTime":1585.03,"body":"Starkey's automatic acoustic"},{"speaker":"Dr. Dave Fabry","startTime":1582.12,"endTime":1585.03,"body":"environmental classification"},{"speaker":"Dr. Dave Fabry","startTime":1585.03,"endTime":1588.6,"body":"systems are among the most if"},{"speaker":"Dr. Dave Fabry","startTime":1585.03,"endTime":1588.6,"body":"not the most sophisticated on"},{"speaker":"Dr. Dave Fabry","startTime":1588.6,"endTime":1591.6899999999998,"body":"the market, but they're still"},{"speaker":"Dr. Dave Fabry","startTime":1588.6,"endTime":1591.6899999999998,"body":"only accurate about 85% of the"},{"speaker":"Dr. Dave Fabry","startTime":1591.6899999999998,"endTime":1596.1,"body":"time. And that is because speech"},{"speaker":"Dr. Dave Fabry","startTime":1591.6899999999998,"endTime":1596.1,"body":"can serve as both a stimulus of"},{"speaker":"Dr. Dave Fabry","startTime":1596.1,"endTime":1600.12,"body":"interest and noise. If we're out"},{"speaker":"Dr. Dave Fabry","startTime":1596.1,"endTime":1600.12,"body":"at the restaurant last night,"},{"speaker":"Dr. Dave Fabry","startTime":1600.12,"endTime":1600.27,"body":"out there"},{"speaker":"Blaise Delfino","startTime":1600.12,"endTime":1601.59,"body":"Started to sweat"},{"speaker":"Blaise Delfino","startTime":1600.12,"endTime":1601.59,"body":"there a little bit Dave, I'm"},{"speaker":"Blaise Delfino","startTime":1601.59,"endTime":1602.1899999999998,"body":"like, man."},{"speaker":"Dr. Dave Fabry","startTime":1602.3999999999999,"endTime":1607.2299999999998,"body":"You put me on"},{"speaker":"Dr. Dave Fabry","startTime":1602.3999999999999,"endTime":1607.2299999999998,"body":"the spot. So, you know, so the"},{"speaker":"Dr. Dave Fabry","startTime":1607.2299999999998,"endTime":1610.83,"body":"loud voice at the table behind"},{"speaker":"Dr. Dave Fabry","startTime":1607.2299999999998,"endTime":1610.83,"body":"me may or may not be the voice"},{"speaker":"Dr. Dave Fabry","startTime":1610.83,"endTime":1613.05,"body":"that I'm interested in. Like,"},{"speaker":"Dr. Dave Fabry","startTime":1610.83,"endTime":1613.05,"body":"remember having a conversation"},{"speaker":"Dr. Dave Fabry","startTime":1613.05,"endTime":1616.4099999999999,"body":"last night, music might be"},{"speaker":"Dr. Dave Fabry","startTime":1613.05,"endTime":1616.4099999999999,"body":"something I'm interested in. But"},{"speaker":"Dr. Dave Fabry","startTime":1616.4099999999999,"endTime":1619.4699999999998,"body":"it could also be a noise if it's"},{"speaker":"Dr. Dave Fabry","startTime":1616.4099999999999,"endTime":1619.4699999999998,"body":"a speaker piped in overhead"},{"speaker":"Dr. Dave Fabry","startTime":1619.4699999999998,"endTime":1622.62,"body":"while we're engrossed in"},{"speaker":"Dr. Dave Fabry","startTime":1619.4699999999998,"endTime":1622.62,"body":"conversation. So what we did"},{"speaker":"Dr. Dave Fabry","startTime":1622.7399999999998,"endTime":1626.58,"body":"when we developed Edge mode back"},{"speaker":"Dr. Dave Fabry","startTime":1622.7399999999998,"endTime":1626.58,"body":"at the beginning of 2020, yes,"},{"speaker":"Dr. Dave Fabry","startTime":1626.61,"endTime":1629.7299999999998,"body":"was to use that very"},{"speaker":"Dr. Dave Fabry","startTime":1626.61,"endTime":1629.7299999999998,"body":"sophisticated acoustic"},{"speaker":"Dr. Dave Fabry","startTime":1629.7299999999998,"endTime":1633.6299999999999,"body":"environmental classification"},{"speaker":"Dr. Dave Fabry","startTime":1629.7299999999998,"endTime":1633.6299999999999,"body":"system to automatically adapt"},{"speaker":"Dr. Dave Fabry","startTime":1633.84,"endTime":1637.7399999999998,"body":"from quiet to noisy to musical"},{"speaker":"Dr. Dave Fabry","startTime":1633.84,"endTime":1637.7399999999998,"body":"environments. But then we put"},{"speaker":"Dr. Dave Fabry","startTime":1637.7399999999998,"endTime":1641.1,"body":"the individual in control, we"},{"speaker":"Dr. Dave Fabry","startTime":1637.7399999999998,"endTime":1641.1,"body":"say, we put the power of"},{"speaker":"Dr. Dave Fabry","startTime":1641.1,"endTime":1645.12,"body":"artificial intelligence at the"},{"speaker":"Dr. Dave Fabry","startTime":1641.1,"endTime":1645.12,"body":"patient's fingertips to tap on"},{"speaker":"Dr. Dave Fabry","startTime":1645.12,"endTime":1648.87,"body":"the device or press a button in"},{"speaker":"Dr. Dave Fabry","startTime":1645.12,"endTime":1648.87,"body":"the app to do an acoustic scan,"},{"speaker":"Dr. Dave Fabry","startTime":1649.3799999999999,"endTime":1652.26,"body":"in that setup, where they were"},{"speaker":"Dr. Dave Fabry","startTime":1649.3799999999999,"endTime":1652.26,"body":"with the person or whatever it"},{"speaker":"Dr. Dave Fabry","startTime":1652.26,"endTime":1654.6899999999998,"body":"is that they want to hear in"},{"speaker":"Dr. Dave Fabry","startTime":1652.26,"endTime":1654.6899999999998,"body":"front of them, and provide"},{"speaker":"Dr. Dave Fabry","startTime":1654.7199999999998,"endTime":1659.7299999999998,"body":"offsets to enhance audibility in"},{"speaker":"Dr. Dave Fabry","startTime":1654.7199999999998,"endTime":1659.7299999999998,"body":"that specific, challenging"},{"speaker":"Dr. Dave Fabry","startTime":1659.7299999999998,"endTime":1663.0,"body":"listening environment. So that"},{"speaker":"Dr. Dave Fabry","startTime":1659.7299999999998,"endTime":1663.0,"body":"regardless of whether it's music"},{"speaker":"Dr. Dave Fabry","startTime":1663.0,"endTime":1666.8999999999999,"body":"of interest, or a voice, I know"},{"speaker":"Dr. Dave Fabry","startTime":1663.0,"endTime":1666.8999999999999,"body":"when I double tap, or when I"},{"speaker":"Dr. Dave Fabry","startTime":1666.8999999999999,"endTime":1671.04,"body":"engage in the classification"},{"speaker":"Dr. Dave Fabry","startTime":1666.8999999999999,"endTime":1671.04,"body":"system, by putting that power in"},{"speaker":"Dr. Dave Fabry","startTime":1671.04,"endTime":1673.7099999999998,"body":"my hands to say right now is"},{"speaker":"Dr. Dave Fabry","startTime":1671.04,"endTime":1673.7099999999998,"body":"where I want to hear better and"},{"speaker":"Dr. Dave Fabry","startTime":1673.7099999999998,"endTime":1676.56,"body":"right, the person in front of me"},{"speaker":"Dr. Dave Fabry","startTime":1673.7099999999998,"endTime":1676.56,"body":"is what I want to hear and"},{"speaker":"Dr. Dave Fabry","startTime":1676.59,"endTime":1680.31,"body":"optimize for that environment."},{"speaker":"Dr. Dave Fabry","startTime":1676.59,"endTime":1680.31,"body":"It closes the gap for that"},{"speaker":"Dr. Dave Fabry","startTime":1680.31,"endTime":1684.4199999999998,"body":"remaining 20% of times that"},{"speaker":"Dr. Dave Fabry","startTime":1680.31,"endTime":1684.4199999999998,"body":"automatic classification doesn't"},{"speaker":"Dr. Dave Fabry","startTime":1684.4199999999998,"endTime":1687.6899999999998,"body":"work. It's really the"},{"speaker":"Dr. Dave Fabry","startTime":1684.4199999999998,"endTime":1687.6899999999998,"body":"combination of the machine and"},{"speaker":"Dr. Dave Fabry","startTime":1687.6899999999998,"endTime":1691.4099999999999,"body":"human intervention that delivers"},{"speaker":"Dr. Dave Fabry","startTime":1687.6899999999998,"endTime":1691.4099999999999,"body":"results that technology alone"},{"speaker":"Dr. Dave Fabry","startTime":1691.4099999999999,"endTime":1692.3999999999999,"body":"cannot do well"},{"speaker":"Blaise Delfino","startTime":1692.4599999999998,"endTime":1695.4599999999998,"body":"And again, Dr."},{"speaker":"Blaise Delfino","startTime":1692.4599999999998,"endTime":1695.4599999999998,"body":"Fabry, correct me if I'm wrong,"},{"speaker":"Blaise Delfino","startTime":1695.52,"endTime":1698.55,"body":"digital noise reduction,"},{"speaker":"Blaise Delfino","startTime":1695.52,"endTime":1698.55,"body":"essentially, we have this term"},{"speaker":"Blaise Delfino","startTime":1698.55,"endTime":1702.33,"body":"called amplitude modulation"},{"speaker":"Blaise Delfino","startTime":1698.55,"endTime":1702.33,"body":"noise is this steady state like"},{"speaker":"Blaise Delfino","startTime":1702.33,"endTime":1707.9699999999998,"body":"a fan. But speech could be up in"},{"speaker":"Blaise Delfino","startTime":1702.33,"endTime":1707.9699999999998,"body":"frequency, it could be down in"},{"speaker":"Blaise Delfino","startTime":1707.9699999999998,"endTime":1712.2299999999998,"body":"frequency, it could be high in"},{"speaker":"Blaise Delfino","startTime":1707.9699999999998,"endTime":1712.2299999999998,"body":"pitch. And so the microphones"},{"speaker":"Blaise Delfino","startTime":1712.2299999999998,"endTime":1715.05,"body":"first and foremost, and the"},{"speaker":"Blaise Delfino","startTime":1712.2299999999998,"endTime":1715.05,"body":"instruments are scanning the"},{"speaker":"Blaise Delfino","startTime":1715.05,"endTime":1717.8999999999999,"body":"environment. They're collecting"},{"speaker":"Blaise Delfino","startTime":1715.05,"endTime":1717.8999999999999,"body":"all this information. They're"},{"speaker":"Blaise Delfino","startTime":1717.8999999999999,"endTime":1721.02,"body":"processing this information."},{"speaker":"Blaise Delfino","startTime":1717.8999999999999,"endTime":1721.02,"body":"They're having to know what the"},{"speaker":"Blaise Delfino","startTime":1721.02,"endTime":1725.9399999999998,"body":"difference between speech and"},{"speaker":"Blaise Delfino","startTime":1721.02,"endTime":1725.9399999999998,"body":"noise is. So how fast are these"},{"speaker":"Blaise Delfino","startTime":1725.9399999999998,"endTime":1727.11,"body":"devices actually working?"},{"speaker":"Dr. Dave Fabry","startTime":1727.2299999999998,"endTime":1729.0,"body":"Oh, we're"},{"speaker":"Dr. Dave Fabry","startTime":1727.2299999999998,"endTime":1729.0,"body":"operating on the millisecond"},{"speaker":"Dr. Dave Fabry","startTime":1729.0,"endTime":1732.75,"body":"level. In terms of in the"},{"speaker":"Dr. Dave Fabry","startTime":1729.0,"endTime":1732.75,"body":"samplings on this latest product"},{"speaker":"Dr. Dave Fabry","startTime":1732.78,"endTime":1738.3,"body":"evolve AI 55 million adjustments"},{"speaker":"Dr. Dave Fabry","startTime":1732.78,"endTime":1738.3,"body":"automatically are made every"},{"speaker":"Dr. Dave Fabry","startTime":1738.3,"endTime":1741.3899999999999,"body":"hour underneath the hood,"},{"speaker":"Dr. Dave Fabry","startTime":1738.3,"endTime":1741.3899999999999,"body":"without intervention on the part"},{"speaker":"Dr. Dave Fabry","startTime":1741.3899999999999,"endTime":1744.57,"body":"of the patient 55 million"},{"speaker":"Dr. Dave Fabry","startTime":1741.3899999999999,"endTime":1744.57,"body":"adjustments, the combination of"},{"speaker":"Dr. Dave Fabry","startTime":1744.57,"endTime":1748.56,"body":"compression that is that"},{"speaker":"Dr. Dave Fabry","startTime":1744.57,"endTime":1748.56,"body":"amplitude modulation on noise"},{"speaker":"Dr. Dave Fabry","startTime":1748.59,"endTime":1752.85,"body":"management on binaural, and"},{"speaker":"Dr. Dave Fabry","startTime":1748.59,"endTime":1752.85,"body":"monaural, noise reduction, all"},{"speaker":"Dr. Dave Fabry","startTime":1752.85,"endTime":1756.4499999999998,"body":"of them are operating on the"},{"speaker":"Dr. Dave Fabry","startTime":1752.85,"endTime":1756.4499999999998,"body":"level that are making 55"},{"speaker":"Dr. Dave Fabry","startTime":1756.51,"endTime":1761.4599999999998,"body":"automatic adjustments per hour."},{"speaker":"Dr. Dave Fabry","startTime":1756.51,"endTime":1761.4599999999998,"body":"But still those situations occur"},{"speaker":"Dr. Dave Fabry","startTime":1761.4599999999998,"endTime":1765.2099999999998,"body":"where speech is a signal or a"},{"speaker":"Dr. Dave Fabry","startTime":1761.4599999999998,"endTime":1765.2099999999998,"body":"noise. Music is a signal or a"},{"speaker":"Dr. Dave Fabry","startTime":1765.2099999999998,"endTime":1768.9899999999998,"body":"noise or some other intervention"},{"speaker":"Dr. Dave Fabry","startTime":1765.2099999999998,"endTime":1768.9899999999998,"body":"like what we've seen during the"},{"speaker":"Dr. Dave Fabry","startTime":1768.9899999999998,"endTime":1772.59,"body":"pandemic, a patient a hearing"},{"speaker":"Dr. Dave Fabry","startTime":1768.9899999999998,"endTime":1772.59,"body":"aid user encounters someone else"},{"speaker":"Dr. Dave Fabry","startTime":1772.59,"endTime":1776.4599999999998,"body":"wearing a facemask. And what we"},{"speaker":"Dr. Dave Fabry","startTime":1772.59,"endTime":1776.4599999999998,"body":"found this happened again,"},{"speaker":"Dr. Dave Fabry","startTime":1776.4599999999998,"endTime":1780.3899999999999,"body":"because of my focus on working"},{"speaker":"Dr. Dave Fabry","startTime":1776.4599999999998,"endTime":1780.3899999999999,"body":"with patients in April of 2020,"},{"speaker":"Dr. Dave Fabry","startTime":1780.57,"endTime":1784.7099999999998,"body":"my patients after we had"},{"speaker":"Dr. Dave Fabry","startTime":1780.57,"endTime":1784.7099999999998,"body":"launched edge AI and Edge mode"},{"speaker":"Dr. Dave Fabry","startTime":1784.7099999999998,"endTime":1788.1299999999999,"body":"in January of 2020. We talked"},{"speaker":"Dr. Dave Fabry","startTime":1784.7099999999998,"endTime":1788.1299999999999,"body":"about and I used an example from"},{"speaker":"Dr. Dave Fabry","startTime":1788.1299999999999,"endTime":1791.31,"body":"the stage at our big product"},{"speaker":"Dr. Dave Fabry","startTime":1788.1299999999999,"endTime":1791.31,"body":"launch of where I was at the"},{"speaker":"Dr. Dave Fabry","startTime":1791.31,"endTime":1794.9099999999999,"body":"Green Bay Packers in a playoff"},{"speaker":"Dr. Dave Fabry","startTime":1791.31,"endTime":1794.9099999999999,"body":"game The weekend before and Edge"},{"speaker":"Dr. Dave Fabry","startTime":1794.9099999999999,"endTime":1798.57,"body":"mode. I wore the devices I used"},{"speaker":"Dr. Dave Fabry","startTime":1794.9099999999999,"endTime":1798.57,"body":"Edge mode and it helped improve"},{"speaker":"Dr. Dave Fabry","startTime":1798.57,"endTime":1801.9599999999998,"body":"my ability to understand the"},{"speaker":"Dr. Dave Fabry","startTime":1798.57,"endTime":1801.9599999999998,"body":"person standing next to me that"},{"speaker":"Dr. Dave Fabry","startTime":1801.9599999999998,"endTime":1805.32,"body":"I wanted to hear during the game"},{"speaker":"Dr. Dave Fabry","startTime":1801.9599999999998,"endTime":1805.32,"body":"when we were winning. And we"},{"speaker":"Dr. Dave Fabry","startTime":1805.32,"endTime":1808.1999999999998,"body":"talked about the benefit of edge"},{"speaker":"Dr. Dave Fabry","startTime":1805.32,"endTime":1808.1999999999998,"body":"mode primarily being in noisy"},{"speaker":"Dr. Dave Fabry","startTime":1808.1999999999998,"endTime":1812.79,"body":"environments. Yes, in April,"},{"speaker":"Dr. Dave Fabry","startTime":1808.1999999999998,"endTime":1812.79,"body":"when the full brunt of the"},{"speaker":"Dr. Dave Fabry","startTime":1812.79,"endTime":1816.1499999999999,"body":"pandemic started to hit us in"},{"speaker":"Dr. Dave Fabry","startTime":1812.79,"endTime":1816.1499999999999,"body":"mask modes, mask mandates"},{"speaker":"Dr. Dave Fabry","startTime":1816.1499999999999,"endTime":1820.56,"body":"started to become in different"},{"speaker":"Dr. Dave Fabry","startTime":1816.1499999999999,"endTime":1820.56,"body":"states standard performance"},{"speaker":"Dr. Dave Fabry","startTime":1820.59,"endTime":1824.04,"body":"standard operating procedure."},{"speaker":"Dr. Dave Fabry","startTime":1820.59,"endTime":1824.04,"body":"Sure. My patients came back and"},{"speaker":"Dr. Dave Fabry","startTime":1824.04,"endTime":1827.25,"body":"said, you know, you told me to"},{"speaker":"Dr. Dave Fabry","startTime":1824.04,"endTime":1827.25,"body":"use them in noise. But when I'm"},{"speaker":"Dr. Dave Fabry","startTime":1827.25,"endTime":1830.4599999999998,"body":"wearing my face mask and when"},{"speaker":"Dr. Dave Fabry","startTime":1827.25,"endTime":1830.4599999999998,"body":"I'm encountering someone else"},{"speaker":"Dr. Dave Fabry","startTime":1830.4599999999998,"endTime":1834.4799999999998,"body":"wearing a mask, when I use edge"},{"speaker":"Dr. Dave Fabry","startTime":1830.4599999999998,"endTime":1834.4799999999998,"body":"more, I'm hearing better. So I"},{"speaker":"Dr. Dave Fabry","startTime":1834.4799999999998,"endTime":1837.36,"body":"went into the lab and we started"},{"speaker":"Dr. Dave Fabry","startTime":1834.4799999999998,"endTime":1837.36,"body":"looking at the impact of face"},{"speaker":"Dr. Dave Fabry","startTime":1837.36,"endTime":1843.1499999999999,"body":"masks of social distancing with"},{"speaker":"Dr. Dave Fabry","startTime":1837.36,"endTime":1843.1499999999999,"body":"noise obscuring the loss of"},{"speaker":"Dr. Dave Fabry","startTime":1843.1499999999999,"endTime":1846.33,"body":"audibility and the loss of lip"},{"speaker":"Dr. Dave Fabry","startTime":1843.1499999999999,"endTime":1846.33,"body":"reading. And we further"},{"speaker":"Dr. Dave Fabry","startTime":1846.33,"endTime":1850.77,"body":"optimized Edge mode to really be"},{"speaker":"Dr. Dave Fabry","startTime":1846.33,"endTime":1850.77,"body":"agnostic to social distancing"},{"speaker":"Dr. Dave Fabry","startTime":1850.77,"endTime":1853.6499999999999,"body":"the type of facemask that's"},{"speaker":"Dr. Dave Fabry","startTime":1850.77,"endTime":1853.6499999999999,"body":"used, because all masks are not"},{"speaker":"Dr. Dave Fabry","startTime":1853.6499999999999,"endTime":1856.62,"body":"the same. And that was the big"},{"speaker":"Dr. Dave Fabry","startTime":1853.6499999999999,"endTime":1856.62,"body":"learning lesson. Even some of"},{"speaker":"Dr. Dave Fabry","startTime":1856.62,"endTime":1859.7099999999998,"body":"these ones that have clear"},{"speaker":"Dr. Dave Fabry","startTime":1856.62,"endTime":1859.7099999999998,"body":"plastic panels, they do funny"},{"speaker":"Dr. Dave Fabry","startTime":1859.7099999999998,"endTime":1863.1899999999998,"body":"resonances that are"},{"speaker":"Dr. Dave Fabry","startTime":1859.7099999999998,"endTime":1863.1899999999998,"body":"unanticipated. And so we looked"},{"speaker":"Dr. Dave Fabry","startTime":1863.1899999999998,"endTime":1866.1599999999999,"body":"at that we used Edge mode. We"},{"speaker":"Dr. Dave Fabry","startTime":1863.1899999999998,"endTime":1866.1599999999999,"body":"did like some of the other"},{"speaker":"Dr. Dave Fabry","startTime":1866.1599999999999,"endTime":1869.8799999999999,"body":"companies used a mask mode, a"},{"speaker":"Dr. Dave Fabry","startTime":1866.1599999999999,"endTime":1869.8799999999999,"body":"manual program, but the issue is"},{"speaker":"Dr. Dave Fabry","startTime":1869.8799999999999,"endTime":1872.34,"body":"is that then you have to decide"},{"speaker":"Dr. Dave Fabry","startTime":1869.8799999999999,"endTime":1872.34,"body":"are directional mics going to"},{"speaker":"Dr. Dave Fabry","startTime":1872.34,"endTime":1875.3999999999999,"body":"always be on? It's like those"},{"speaker":"Dr. Dave Fabry","startTime":1872.34,"endTime":1875.3999999999999,"body":"old days where you had a manual"},{"speaker":"Dr. Dave Fabry","startTime":1875.3999999999999,"endTime":1877.7399999999998,"body":"program, you had to decide what"},{"speaker":"Dr. Dave Fabry","startTime":1875.3999999999999,"endTime":1877.7399999999998,"body":"parameters you want to do"},{"speaker":"Dr. Dave Fabry","startTime":1947.0899999999997,"endTime":1950.7799999999997,"body":"include Edge mode optimizes to"},{"speaker":"Dr. Dave Fabry","startTime":1947.0899999999997,"endTime":1950.7799999999997,"body":"whether there's noise present,"},{"speaker":"Dr. Dave Fabry","startTime":1950.9299999999998,"endTime":1954.1999999999998,"body":"whether the mask is born, the"},{"speaker":"Dr. Dave Fabry","startTime":1950.9299999999998,"endTime":1954.1999999999998,"body":"type of the mask, the social"},{"speaker":"Dr. Dave Fabry","startTime":1954.1999999999998,"endTime":1958.2499999999998,"body":"distancing, that use, and that's"},{"speaker":"Dr. Dave Fabry","startTime":1954.1999999999998,"endTime":1958.2499999999998,"body":"all seamless. Once they engage"},{"speaker":"Dr. Dave Fabry","startTime":1958.2499999999998,"endTime":1961.2799999999997,"body":"the listener intent in"},{"speaker":"Dr. Dave Fabry","startTime":1958.2499999999998,"endTime":1961.2799999999997,"body":"combination with those 55"},{"speaker":"Dr. Dave Fabry","startTime":1961.2799999999997,"endTime":1965.6599999999999,"body":"million adjustments made every"},{"speaker":"Dr. Dave Fabry","startTime":1961.2799999999997,"endTime":1965.6599999999999,"body":"hour helped provide audibility,"},{"speaker":"Dr. Dave Fabry","startTime":1965.8099999999997,"endTime":1969.3199999999997,"body":"that is personalized and"},{"speaker":"Dr. Dave Fabry","startTime":1965.8099999999997,"endTime":1969.3199999999997,"body":"customized by the patient to"},{"speaker":"Dr. Dave Fabry","startTime":1969.3199999999997,"endTime":1972.8899999999999,"body":"double tap or button press to"},{"speaker":"Dr. Dave Fabry","startTime":1969.3199999999997,"endTime":1972.8899999999999,"body":"enhance that automatic"},{"speaker":"Dr. Dave Fabry","startTime":1972.8899999999999,"endTime":1977.12,"body":"classification to their specific"},{"speaker":"Dr. Dave Fabry","startTime":1972.8899999999999,"endTime":1977.12,"body":"concern right at that moment."},{"speaker":"Dr. Dave Fabry","startTime":1977.2699999999998,"endTime":1980.2699999999998,"body":"We're pretty proud of that"},{"speaker":"Dr. Dave Fabry","startTime":1977.2699999999998,"endTime":1980.2699999999998,"body":"because it is really focused on"},{"speaker":"Dr. Dave Fabry","startTime":1980.4499999999998,"endTime":1983.2999999999997,"body":"quiet and noisy listening"},{"speaker":"Dr. Dave Fabry","startTime":1980.4499999999998,"endTime":1983.2999999999997,"body":"environments to personalize and"},{"speaker":"Dr. Dave Fabry","startTime":1983.2999999999997,"endTime":1987.11,"body":"optimize audibility. For each"},{"speaker":"Dr. Dave Fabry","startTime":1983.2999999999997,"endTime":1987.11,"body":"individual hearing aid user."},{"speaker":"Blaise Delfino","startTime":1987.1399999999999,"endTime":1990.1699999999998,"body":"Dr. Fabry,"},{"speaker":"Blaise Delfino","startTime":1987.1399999999999,"endTime":1990.1699999999998,"body":"technology aside, the COVID 19"},{"speaker":"Blaise Delfino","startTime":1990.1699999999998,"endTime":1993.4999999999998,"body":"pandemic has definitely forced"},{"speaker":"Blaise Delfino","startTime":1990.1699999999998,"endTime":1993.4999999999998,"body":"those of us in hearing"},{"speaker":"Blaise Delfino","startTime":1993.4999999999998,"endTime":1999.35,"body":"healthcare to pivot and think"},{"speaker":"Blaise Delfino","startTime":1993.4999999999998,"endTime":1999.35,"body":"critically, what non hearing aid"},{"speaker":"Blaise Delfino","startTime":1999.35,"endTime":2002.8899999999999,"body":"innovations have you seen in the"},{"speaker":"Blaise Delfino","startTime":1999.35,"endTime":2002.8899999999999,"body":"hearing healthcare industry that"},{"speaker":"Blaise Delfino","startTime":2002.8899999999999,"endTime":2005.6799999999998,"body":"have proven you know, to"},{"speaker":"Blaise Delfino","startTime":2002.8899999999999,"endTime":2005.6799999999998,"body":"positively impact our industry,"},{"speaker":"Blaise Delfino","startTime":2005.6799999999998,"endTime":2007.5099999999998,"body":"but most importantly, our"},{"speaker":"Blaise Delfino","startTime":2005.6799999999998,"endTime":2007.5099999999998,"body":"patients?"},{"speaker":"Dr. Dave Fabry","startTime":2007.5399999999997,"endTime":2009.6999999999998,"body":"Great question."},{"speaker":"Dr. Dave Fabry","startTime":2007.5399999999997,"endTime":2009.6999999999998,"body":"And the one that immediately"},{"speaker":"Dr. Dave Fabry","startTime":2009.6999999999998,"endTime":2013.7499999999998,"body":"comes to mind is I would argue"},{"speaker":"Dr. Dave Fabry","startTime":2009.6999999999998,"endTime":2013.7499999999998,"body":"that 2020 leading into 2021 has"},{"speaker":"Dr. Dave Fabry","startTime":2013.7499999999998,"endTime":2017.6499999999999,"body":"definitely been the year or"},{"speaker":"Dr. Dave Fabry","startTime":2013.7499999999998,"endTime":2017.6499999999999,"body":"years of telehealth. I was in a"},{"speaker":"Dr. Dave Fabry","startTime":2017.6499999999999,"endTime":2020.8299999999997,"body":"special circumstance when I had"},{"speaker":"Dr. Dave Fabry","startTime":2017.6499999999999,"endTime":2020.8299999999997,"body":"the privilege of being at Mayo"},{"speaker":"Dr. Dave Fabry","startTime":2020.8299999999997,"endTime":2026.7399999999998,"body":"Clinic in the early 90s until"},{"speaker":"Dr. Dave Fabry","startTime":2020.8299999999997,"endTime":2026.7399999999998,"body":"2002. And one of my mentors"},{"speaker":"Dr. Dave Fabry","startTime":2026.7399999999998,"endTime":2030.7899999999997,"body":"there Dr. Darrell Rose had the"},{"speaker":"Dr. Dave Fabry","startTime":2026.7399999999998,"endTime":2030.7899999999997,"body":"foresight to begin using the"},{"speaker":"Dr. Dave Fabry","startTime":2030.7899999999997,"endTime":2033.8799999999999,"body":"mayo video conference system"},{"speaker":"Dr. Dave Fabry","startTime":2030.7899999999997,"endTime":2033.8799999999999,"body":"that they had developed before"},{"speaker":"Dr. Dave Fabry","startTime":2033.8799999999999,"endTime":2036.6399999999999,"body":"anyone was thinking of"},{"speaker":"Dr. Dave Fabry","startTime":2033.8799999999999,"endTime":2036.6399999999999,"body":"telehealth because mayo in the"},{"speaker":"Dr. Dave Fabry","startTime":2036.6699999999998,"endTime":2039.7899999999997,"body":"late 80s. In addition to"},{"speaker":"Dr. Dave Fabry","startTime":2036.6699999999998,"endTime":2039.7899999999997,"body":"Rochester, Minnesota, they"},{"speaker":"Dr. Dave Fabry","startTime":2039.7899999999997,"endTime":2042.2499999999998,"body":"developed facilities in"},{"speaker":"Dr. Dave Fabry","startTime":2039.7899999999997,"endTime":2042.2499999999998,"body":"Jacksonville, Florida and"},{"speaker":"Dr. Dave Fabry","startTime":2042.2499999999998,"endTime":2045.9699999999998,"body":"Scottsdale, Arizona, but the"},{"speaker":"Dr. Dave Fabry","startTime":2042.2499999999998,"endTime":2045.9699999999998,"body":"integrated plan for health care"},{"speaker":"Dr. Dave Fabry","startTime":2045.9699999999998,"endTime":2049.7799999999997,"body":"that they really grew and built"},{"speaker":"Dr. Dave Fabry","startTime":2045.9699999999998,"endTime":2049.7799999999997,"body":"their reputation on allowed"},{"speaker":"Dr. Dave Fabry","startTime":2049.7799999999997,"endTime":2052.39,"body":"physicians and health care"},{"speaker":"Dr. Dave Fabry","startTime":2049.7799999999997,"endTime":2052.39,"body":"workers in Jacksonville in"},{"speaker":"Dr. Dave Fabry","startTime":2052.39,"endTime":2055.7799999999997,"body":"Scottsdale, to preserve that"},{"speaker":"Dr. Dave Fabry","startTime":2052.39,"endTime":2055.7799999999997,"body":"integrated model with their"},{"speaker":"Dr. Dave Fabry","startTime":2055.7799999999997,"endTime":2058.99,"body":"colleagues in the other two"},{"speaker":"Dr. Dave Fabry","startTime":2055.7799999999997,"endTime":2058.99,"body":"institutions by simply going"},{"speaker":"Dr. Dave Fabry","startTime":2058.99,"endTime":2062.62,"body":"into a telehealth room and"},{"speaker":"Dr. Dave Fabry","startTime":2058.99,"endTime":2062.62,"body":"securely pre HIPAA, ensuring"},{"speaker":"Dr. Dave Fabry","startTime":2062.62,"endTime":2067.81,"body":"that they had a secure way for"},{"speaker":"Dr. Dave Fabry","startTime":2062.62,"endTime":2067.81,"body":"patients and providers to confer"},{"speaker":"Dr. Dave Fabry","startTime":2067.99,"endTime":2071.5,"body":"confidently and confidentially"},{"speaker":"Dr. Dave Fabry","startTime":2067.99,"endTime":2071.5,"body":"and Darryl had the insight to"},{"speaker":"Dr. Dave Fabry","startTime":2071.5,"endTime":2075.97,"body":"start doing video conferencing."},{"speaker":"Dr. Dave Fabry","startTime":2071.5,"endTime":2075.97,"body":"And in the early 90s, when we"},{"speaker":"Dr. Dave Fabry","startTime":2075.97,"endTime":2078.16,"body":"had digitally programmable"},{"speaker":"Dr. Dave Fabry","startTime":2075.97,"endTime":2078.16,"body":"hearing aids and then later"},{"speaker":"Dr. Dave Fabry","startTime":2078.2799999999997,"endTime":2081.0699999999997,"body":"digital hearing aids I did"},{"speaker":"Dr. Dave Fabry","startTime":2078.2799999999997,"endTime":2081.0699999999997,"body":"reprogramming via telehealth in"},{"speaker":"Dr. Dave Fabry","startTime":2081.1,"endTime":2085.18,"body":"around 1993. And I demonstrated"},{"speaker":"Dr. Dave Fabry","startTime":2081.1,"endTime":2085.18,"body":"it live on the video conferences"},{"speaker":"Dr. Dave Fabry","startTime":2085.18,"endTime":2088.66,"body":"I like to only have kiddingly"},{"speaker":"Dr. Dave Fabry","startTime":2085.18,"endTime":2088.66,"body":"say telehealth for hearing aids"},{"speaker":"Dr. Dave Fabry","startTime":2088.8399999999997,"endTime":2093.31,"body":"hid in plain sight for almost 25"},{"speaker":"Dr. Dave Fabry","startTime":2088.8399999999997,"endTime":2093.31,"body":"years until the pandemic"},{"speaker":"Dr. Dave Fabry","startTime":2093.31,"endTime":2095.89,"body":"occurred. It's a sensitive"},{"speaker":"Dr. Dave Fabry","startTime":2093.31,"endTime":2095.89,"body":"subject when we were told we"},{"speaker":"Dr. Dave Fabry","startTime":2095.89,"endTime":2099.46,"body":"weren't essential. And we had to"},{"speaker":"Dr. Dave Fabry","startTime":2095.89,"endTime":2099.46,"body":"limit care. We still had"},{"speaker":"Dr. Dave Fabry","startTime":2099.46,"endTime":2103.72,"body":"patients who needed to hear and"},{"speaker":"Dr. Dave Fabry","startTime":2099.46,"endTime":2103.72,"body":"so telehealth suddenly our"},{"speaker":"Dr. Dave Fabry","startTime":2103.72,"endTime":2106.99,"body":"telehealth system was used four"},{"speaker":"Dr. Dave Fabry","startTime":2103.72,"endTime":2106.99,"body":"times as much as it had been"},{"speaker":"Dr. Dave Fabry","startTime":2106.99,"endTime":2109.96,"body":"previously. Isn't that"},{"speaker":"Dr. Dave Fabry","startTime":2106.99,"endTime":2109.96,"body":"incredible? My concern, however,"},{"speaker":"Dr. Dave Fabry","startTime":2110.17,"endTime":2114.46,"body":"is now that hopefully the peak"},{"speaker":"Dr. Dave Fabry","startTime":2110.17,"endTime":2114.46,"body":"of the pandemic and the waves"},{"speaker":"Dr. Dave Fabry","startTime":2114.49,"endTime":2117.16,"body":"are diminishing. We're going"},{"speaker":"Dr. Dave Fabry","startTime":2114.49,"endTime":2117.16,"body":"back to business as usual and"},{"speaker":"Dr. Dave Fabry","startTime":2117.16,"endTime":2120.8199999999997,"body":"not really thinking about the"},{"speaker":"Dr. Dave Fabry","startTime":2117.16,"endTime":2120.8199999999997,"body":"ways that we can innovate to"},{"speaker":"Dr. Dave Fabry","startTime":2120.8199999999997,"endTime":2125.23,"body":"bring in telehealth into the"},{"speaker":"Dr. Dave Fabry","startTime":2120.8199999999997,"endTime":2125.23,"body":"standard practice of care for"},{"speaker":"Dr. Dave Fabry","startTime":2125.23,"endTime":2127.66,"body":"facilities because it's not"},{"speaker":"Dr. Dave Fabry","startTime":2125.23,"endTime":2127.66,"body":"always about us. I think one of"},{"speaker":"Dr. Dave Fabry","startTime":2127.66,"endTime":2130.6,"body":"the reasons again is the"},{"speaker":"Dr. Dave Fabry","startTime":2127.66,"endTime":2130.6,"body":"resistance has been from the in"},{"speaker":"Dr. Dave Fabry","startTime":2130.6,"endTime":2133.15,"body":"the mind of the professional"},{"speaker":"Dr. Dave Fabry","startTime":2130.6,"endTime":2133.15,"body":"that I can't engage with the"},{"speaker":"Dr. Dave Fabry","startTime":2133.15,"endTime":2136.42,"body":"patient in the same way if I'm"},{"speaker":"Dr. Dave Fabry","startTime":2133.15,"endTime":2136.42,"body":"virtual. We know from surveys"},{"speaker":"Dr. Dave Fabry","startTime":2136.42,"endTime":2140.3199999999997,"body":"from large clinics that up to a"},{"speaker":"Dr. Dave Fabry","startTime":2136.42,"endTime":2140.3199999999997,"body":"third of every clinic in terms"},{"speaker":"Dr. Dave Fabry","startTime":2140.3199999999997,"endTime":2143.0499999999997,"body":"of their clinical appointments."},{"speaker":"Dr. Dave Fabry","startTime":2140.3199999999997,"endTime":2143.0499999999997,"body":"The third of those appointments"},{"speaker":"Dr. Dave Fabry","startTime":2143.0499999999997,"endTime":2145.93,"body":"are for minor fine tuning"},{"speaker":"Dr. Dave Fabry","startTime":2143.0499999999997,"endTime":2145.93,"body":"adjustments that could easily be"},{"speaker":"Dr. Dave Fabry","startTime":2145.93,"endTime":2149.47,"body":"handled remotely. That's not to"},{"speaker":"Dr. Dave Fabry","startTime":2145.93,"endTime":2149.47,"body":"say that we want to see in any"},{"speaker":"Dr. Dave Fabry","startTime":2149.47,"endTime":2153.49,"body":"way that face to face care"},{"speaker":"Dr. Dave Fabry","startTime":2149.47,"endTime":2153.49,"body":"diminish, right? If I as a"},{"speaker":"Dr. Dave Fabry","startTime":2153.49,"endTime":2156.94,"body":"patient know that I can get you"},{"speaker":"Dr. Dave Fabry","startTime":2153.49,"endTime":2156.94,"body":"and I need you for important"},{"speaker":"Dr. Dave Fabry","startTime":2157.0899999999997,"endTime":2161.5,"body":"face to face type care. But also"},{"speaker":"Dr. Dave Fabry","startTime":2157.0899999999997,"endTime":2161.5,"body":"know that if I need a minor fine"},{"speaker":"Dr. Dave Fabry","startTime":2161.5,"endTime":2163.8399999999997,"body":"tuning adjustment and the"},{"speaker":"Dr. Dave Fabry","startTime":2161.5,"endTime":2163.8399999999997,"body":"professionals should be engaged"},{"speaker":"Dr. Dave Fabry","startTime":2163.8399999999997,"endTime":2166.81,"body":"in this because otherwise we're"},{"speaker":"Dr. Dave Fabry","startTime":2163.8399999999997,"endTime":2166.81,"body":"leaving it to OTC if absolutely"},{"speaker":"Dr. Dave Fabry","startTime":2166.81,"endTime":2169.54,"body":"you can use your expertise and"},{"speaker":"Dr. Dave Fabry","startTime":2166.81,"endTime":2169.54,"body":"be more efficient for the"},{"speaker":"Dr. Dave Fabry","startTime":2169.54,"endTime":2174.0099999999998,"body":"patient and create clinical"},{"speaker":"Dr. Dave Fabry","startTime":2169.54,"endTime":2174.0099999999998,"body":"efficiencies as well. Then we"},{"speaker":"Dr. Dave Fabry","startTime":2174.0099999999998,"endTime":2177.25,"body":"need to think about telehealth"},{"speaker":"Dr. Dave Fabry","startTime":2174.0099999999998,"endTime":2177.25,"body":"for more than pandemics"},{"speaker":"Dr. Dave Fabry","startTime":2177.31,"endTime":2178.87,"body":"absolutely biggest concern."},{"speaker":"Blaise Delfino","startTime":2179.25,"endTime":2181.9199999999996,"body":"Dave,"},{"speaker":"Blaise Delfino","startTime":2179.25,"endTime":2181.9199999999996,"body":"absolutely, of course we at"},{"speaker":"Blaise Delfino","startTime":2181.9199999999996,"endTime":2186.3599999999997,"body":"Audiology Services we implement"},{"speaker":"Blaise Delfino","startTime":2181.9199999999996,"endTime":2186.3599999999997,"body":"telehealth and for every new"},{"speaker":"Blaise Delfino","startTime":2186.3599999999997,"endTime":2189.0899999999997,"body":"patient that we fit with"},{"speaker":"Blaise Delfino","startTime":2186.3599999999997,"endTime":2189.0899999999997,"body":"technology. Alright, we're going"},{"speaker":"Blaise Delfino","startTime":2189.0899999999997,"endTime":2192.54,"body":"to download the app, you need to"},{"speaker":"Blaise Delfino","startTime":2189.0899999999997,"endTime":2192.54,"body":"create an account. This is why"},{"speaker":"Blaise Delfino","startTime":2192.54,"endTime":2196.29,"body":"we need to implement telehealth."},{"speaker":"Blaise Delfino","startTime":2192.54,"endTime":2196.29,"body":"Of course, it's not for first"},{"speaker":"Blaise Delfino","startTime":2196.29,"endTime":2200.3399999999997,"body":"fittings by any means with our"},{"speaker":"Blaise Delfino","startTime":2196.29,"endTime":2200.3399999999997,"body":"counseling program after we've"},{"speaker":"Blaise Delfino","startTime":2200.3399999999997,"endTime":2203.85,"body":"conducted real ear measurement,"},{"speaker":"Blaise Delfino","startTime":2200.3399999999997,"endTime":2203.85,"body":"we've gotten them set up with"},{"speaker":"Blaise Delfino","startTime":2203.85,"endTime":2207.8999999999996,"body":"their technology. Their final"},{"speaker":"Blaise Delfino","startTime":2203.85,"endTime":2207.8999999999996,"body":"follow up could be telehealth."},{"speaker":"Blaise Delfino","startTime":2207.93,"endTime":2211.77,"body":"Yeah, and then they know and"},{"speaker":"Blaise Delfino","startTime":2207.93,"endTime":2211.77,"body":"they are confident if they're"},{"speaker":"Blaise Delfino","startTime":2211.77,"endTime":2215.22,"body":"ever on vacation, and they need"},{"speaker":"Blaise Delfino","startTime":2211.77,"endTime":2215.22,"body":"to touch base because something"},{"speaker":"Blaise Delfino","startTime":2215.22,"endTime":2218.0699999999997,"body":"just sounds weird for lack of a"},{"speaker":"Blaise Delfino","startTime":2215.22,"endTime":2218.0699999999997,"body":"better term with my hearing"},{"speaker":"Blaise Delfino","startTime":2218.0699999999997,"endTime":2221.5499999999997,"body":"aids, I can check in with Dr."},{"speaker":"Blaise Delfino","startTime":2218.0699999999997,"endTime":2221.5499999999997,"body":"Fabry, I can check in with"},{"speaker":"Blaise Delfino","startTime":2221.5499999999997,"endTime":2225.48,"body":"Blaise and there is absolutely"},{"speaker":"Blaise Delfino","startTime":2221.5499999999997,"endTime":2225.48,"body":"that sense of comfort, when it"},{"speaker":"Blaise Delfino","startTime":2225.48,"endTime":2229.4399999999996,"body":"comes to telehealth. We've had"},{"speaker":"Blaise Delfino","startTime":2225.48,"endTime":2229.4399999999996,"body":"this vision of having our own"},{"speaker":"Blaise Delfino","startTime":2229.4399999999996,"endTime":2233.49,"body":"telehealth room, where it's a"},{"speaker":"Blaise Delfino","startTime":2229.4399999999996,"endTime":2233.49,"body":"computer dedicated to telehealth"},{"speaker":"Blaise Delfino","startTime":2233.58,"endTime":2236.8799999999997,"body":"that we know is of course"},{"speaker":"Blaise Delfino","startTime":2233.58,"endTime":2236.8799999999997,"body":"secure. But that's all it's used"},{"speaker":"Blaise Delfino","startTime":2236.8799999999997,"endTime":2240.2999999999997,"body":"for is telehealth because Dr."},{"speaker":"Blaise Delfino","startTime":2236.8799999999997,"endTime":2240.2999999999997,"body":"Fabry, I could go on for another"},{"speaker":"Blaise Delfino","startTime":2240.2999999999997,"endTime":2243.87,"body":"hour here. If a patient has"},{"speaker":"Blaise Delfino","startTime":2240.2999999999997,"endTime":2243.87,"body":"difficulty in their own"},{"speaker":"Blaise Delfino","startTime":2243.87,"endTime":2247.35,"body":"environment, let's just say, you"},{"speaker":"Blaise Delfino","startTime":2243.87,"endTime":2247.35,"body":"know, my cabinets making this"},{"speaker":"Blaise Delfino","startTime":2247.35,"endTime":2251.3399999999997,"body":"weird noise, or I don't like the"},{"speaker":"Blaise Delfino","startTime":2247.35,"endTime":2251.3399999999997,"body":"way that my hearing aids are set"},{"speaker":"Blaise Delfino","startTime":2251.3399999999997,"endTime":2254.0099999999998,"body":"in the higher frequencies when"},{"speaker":"Blaise Delfino","startTime":2251.3399999999997,"endTime":2254.0099999999998,"body":"I'm home, it just sounds a"},{"speaker":"Blaise Delfino","startTime":2254.0099999999998,"endTime":2258.6299999999997,"body":"little different. We are making"},{"speaker":"Blaise Delfino","startTime":2254.0099999999998,"endTime":2258.6299999999997,"body":"those adjustments for them in"},{"speaker":"Blaise Delfino","startTime":2258.66,"endTime":2259.74,"body":"their environment."},{"speaker":"Dr. Dave Fabry","startTime":2259.77,"endTime":2262.6499999999996,"body":"The patient has"},{"speaker":"Dr. Dave Fabry","startTime":2259.77,"endTime":2262.6499999999996,"body":"this established trust with you."},{"speaker":"Dr. Dave Fabry","startTime":2262.7999999999997,"endTime":2267.8399999999997,"body":"And they know that you know"},{"speaker":"Dr. Dave Fabry","startTime":2262.7999999999997,"endTime":2267.8399999999997,"body":"their concerns. And in the early"},{"speaker":"Dr. Dave Fabry","startTime":2267.8399999999997,"endTime":2272.22,"body":"2000s It was popular to try to"},{"speaker":"Dr. Dave Fabry","startTime":2267.8399999999997,"endTime":2272.22,"body":"simulate real world environments"},{"speaker":"Dr. Dave Fabry","startTime":2272.22,"endTime":2276.18,"body":"with surround sound systems in"},{"speaker":"Dr. Dave Fabry","startTime":2272.22,"endTime":2276.18,"body":"clinics. But as somebody that"},{"speaker":"Dr. Dave Fabry","startTime":2276.18,"endTime":2279.8399999999997,"body":"was working every day in those"},{"speaker":"Dr. Dave Fabry","startTime":2276.18,"endTime":2279.8399999999997,"body":"days in clinics, patients would"},{"speaker":"Dr. Dave Fabry","startTime":2279.8399999999997,"endTime":2283.1699999999996,"body":"say Well, yeah, that's a"},{"speaker":"Dr. Dave Fabry","startTime":2279.8399999999997,"endTime":2283.1699999999996,"body":"restaurant but it's not my"},{"speaker":"Dr. Dave Fabry","startTime":2283.1699999999996,"endTime":2287.64,"body":"restaurant. And yes, even if you"},{"speaker":"Dr. Dave Fabry","startTime":2283.1699999999996,"endTime":2287.64,"body":"have male and female and child"},{"speaker":"Dr. Dave Fabry","startTime":2287.64,"endTime":2290.37,"body":"voices, they say yeah, that's a"},{"speaker":"Dr. Dave Fabry","startTime":2287.64,"endTime":2290.37,"body":"young woman's voice, but it's"},{"speaker":"Dr. Dave Fabry","startTime":2290.37,"endTime":2294.3599999999997,"body":"not my granddaughter's voice."},{"speaker":"Dr. Dave Fabry","startTime":2290.37,"endTime":2294.3599999999997,"body":"Now, you think about telehealth,"},{"speaker":"Dr. Dave Fabry","startTime":2294.3599999999997,"endTime":2298.23,"body":"it can involve the actual loved"},{"speaker":"Dr. Dave Fabry","startTime":2294.3599999999997,"endTime":2298.23,"body":"ones in a telehealth session and"},{"speaker":"Dr. Dave Fabry","startTime":2298.23,"endTime":2301.0499999999997,"body":"adjustments and when they're"},{"speaker":"Dr. Dave Fabry","startTime":2298.23,"endTime":2301.0499999999997,"body":"there. Think about when we talk"},{"speaker":"Dr. Dave Fabry","startTime":2301.0499999999997,"endTime":2305.2799999999997,"body":"about first time consultations"},{"speaker":"Dr. Dave Fabry","startTime":2301.0499999999997,"endTime":2305.2799999999997,"body":"with new hearing aid users. Many"},{"speaker":"Dr. Dave Fabry","startTime":2305.2799999999997,"endTime":2308.49,"body":"clinics sort of mandate that"},{"speaker":"Dr. Dave Fabry","startTime":2305.2799999999997,"endTime":2308.49,"body":"family members come along to"},{"speaker":"Dr. Dave Fabry","startTime":2308.49,"endTime":2311.0099999999998,"body":"that initial visit. We know"},{"speaker":"Dr. Dave Fabry","startTime":2308.49,"endTime":2311.0099999999998,"body":"close rates are higher"},{"speaker":"Dr. Dave Fabry","startTime":2311.0699999999997,"endTime":2313.62,"body":"satisfaction and benefit is"},{"speaker":"Dr. Dave Fabry","startTime":2311.0699999999997,"endTime":2313.62,"body":"higher when you engage the"},{"speaker":"Dr. Dave Fabry","startTime":2313.62,"endTime":2318.0,"body":"family member. Telehealth"},{"speaker":"Dr. Dave Fabry","startTime":2313.62,"endTime":2318.0,"body":"actually enables the family"},{"speaker":"Dr. Dave Fabry","startTime":2318.0,"endTime":2321.06,"body":"member to be engaged on an"},{"speaker":"Dr. Dave Fabry","startTime":2318.0,"endTime":2321.06,"body":"ongoing basis in their hearing"},{"speaker":"Dr. Dave Fabry","startTime":2321.06,"endTime":2325.2,"body":"journey. And then as well allows"},{"speaker":"Dr. Dave Fabry","startTime":2321.06,"endTime":2325.2,"body":"adjustments without everyone"},{"speaker":"Dr. Dave Fabry","startTime":2325.2,"endTime":2328.62,"body":"having to make a special trip"},{"speaker":"Dr. Dave Fabry","startTime":2325.2,"endTime":2328.62,"body":"into See you in ways it creates"},{"speaker":"Dr. Dave Fabry","startTime":2328.62,"endTime":2332.85,"body":"efficiencies. It builds trust"},{"speaker":"Dr. Dave Fabry","startTime":2328.62,"endTime":2332.85,"body":"builds that engagement not only"},{"speaker":"Dr. Dave Fabry","startTime":2332.85,"endTime":2335.16,"body":"with the patient, but the family"},{"speaker":"Dr. Dave Fabry","startTime":2332.85,"endTime":2335.16,"body":"member if they all get to be"},{"speaker":"Dr. Dave Fabry","startTime":2335.16,"endTime":2338.3399999999997,"body":"involved in this process. And"},{"speaker":"Dr. Dave Fabry","startTime":2335.16,"endTime":2338.3399999999997,"body":"then another unexpected benefit"},{"speaker":"Dr. Dave Fabry","startTime":2338.3399999999997,"endTime":2340.98,"body":"and I don't mean to say that"},{"speaker":"Dr. Dave Fabry","startTime":2338.3399999999997,"endTime":2340.98,"body":"COVID has any silver lining at"},{"speaker":"Dr. Dave Fabry","startTime":2340.98,"endTime":2343.89,"body":"all. But one other issue that we"},{"speaker":"Dr. Dave Fabry","startTime":2340.98,"endTime":2343.89,"body":"learned from some of the studies"},{"speaker":"Dr. Dave Fabry","startTime":2343.89,"endTime":2347.04,"body":"that have been published during"},{"speaker":"Dr. Dave Fabry","startTime":2343.89,"endTime":2347.04,"body":"the pandemic is that those"},{"speaker":"Dr. Dave Fabry","startTime":2347.04,"endTime":2349.89,"body":"individuals with severe to"},{"speaker":"Dr. Dave Fabry","startTime":2347.04,"endTime":2349.89,"body":"profound hearing loss actually"},{"speaker":"Dr. Dave Fabry","startTime":2349.89,"endTime":2353.91,"body":"prefer telehealth synchronous"},{"speaker":"Dr. Dave Fabry","startTime":2349.89,"endTime":2353.91,"body":"telehealth real time telehealth"},{"speaker":"Dr. Dave Fabry","startTime":2353.91,"endTime":2357.7799999999997,"body":"to the situation where they had"},{"speaker":"Dr. Dave Fabry","startTime":2353.91,"endTime":2357.7799999999997,"body":"to mask up, because when they're"},{"speaker":"Dr. Dave Fabry","startTime":2357.7799999999997,"endTime":2360.93,"body":"in their own environment, as"},{"speaker":"Dr. Dave Fabry","startTime":2357.7799999999997,"endTime":2360.93,"body":"long as they're in a secure and"},{"speaker":"Dr. Dave Fabry","startTime":2360.93,"endTime":2363.87,"body":"safe environment and the"},{"speaker":"Dr. Dave Fabry","startTime":2360.93,"endTime":2363.87,"body":"professional is as well, where"},{"speaker":"Dr. Dave Fabry","startTime":2363.87,"endTime":2367.95,"body":"they had a telehealth room, they"},{"speaker":"Dr. Dave Fabry","startTime":2363.87,"endTime":2367.95,"body":"could be unmasked. And those"},{"speaker":"Dr. Dave Fabry","startTime":2367.95,"endTime":2370.6499999999996,"body":"individuals who really rely on"},{"speaker":"Dr. Dave Fabry","startTime":2367.95,"endTime":2370.6499999999996,"body":"lip reading, if they're in a"},{"speaker":"Dr. Dave Fabry","startTime":2370.6499999999996,"endTime":2373.41,"body":"clinical setting, they'd have to"},{"speaker":"Dr. Dave Fabry","startTime":2370.6499999999996,"endTime":2373.41,"body":"remain masked. When they're in a"},{"speaker":"Dr. Dave Fabry","startTime":2373.41,"endTime":2376.08,"body":"telehealth setting. They're"},{"speaker":"Dr. Dave Fabry","startTime":2373.41,"endTime":2376.08,"body":"unmasked. Yeah, and they could"},{"speaker":"Dr. Dave Fabry","startTime":2376.08,"endTime":2379.68,"body":"communicate better. So there"},{"speaker":"Dr. Dave Fabry","startTime":2376.08,"endTime":2379.68,"body":"were all sorts of unexpected"},{"speaker":"Dr. Dave Fabry","startTime":2379.68,"endTime":2383.2799999999997,"body":"benefits. Again, if you just"},{"speaker":"Dr. Dave Fabry","startTime":2379.68,"endTime":2383.2799999999997,"body":"stay aware, stay awake, keep"},{"speaker":"Dr. Dave Fabry","startTime":2383.2799999999997,"endTime":2385.95,"body":"asking questions, as my dad"},{"speaker":"Dr. Dave Fabry","startTime":2383.2799999999997,"endTime":2385.95,"body":"would say, use two ears and one"},{"speaker":"Dr. Dave Fabry","startTime":2385.95,"endTime":2388.95,"body":"mouth in direct proportion so"},{"speaker":"Dr. Dave Fabry","startTime":2385.95,"endTime":2388.95,"body":"that you're not talking all the"},{"speaker":"Dr. Dave Fabry","startTime":2388.95,"endTime":2391.8599999999997,"body":"time, but you're listening and"},{"speaker":"Dr. Dave Fabry","startTime":2388.95,"endTime":2391.8599999999997,"body":"observing to what the patient is"},{"speaker":"Dr. Dave Fabry","startTime":2391.8599999999997,"endTime":2395.2799999999997,"body":"saying. And telehealth is one of"},{"speaker":"Dr. Dave Fabry","startTime":2391.8599999999997,"endTime":2395.2799999999997,"body":"those ones where it hid in plain"},{"speaker":"Dr. Dave Fabry","startTime":2395.2799999999997,"endTime":2398.6699999999996,"body":"sight for an awfully long time."},{"speaker":"Dr. Dave Fabry","startTime":2395.2799999999997,"endTime":2398.6699999999996,"body":"It served a critical need during"},{"speaker":"Dr. Dave Fabry","startTime":2398.6699999999996,"endTime":2402.5699999999997,"body":"the pandemic. But now we need to"},{"speaker":"Dr. Dave Fabry","startTime":2398.6699999999996,"endTime":2402.5699999999997,"body":"figure out ways and get beyond"},{"speaker":"Dr. Dave Fabry","startTime":2402.5699999999997,"endTime":2406.7999999999997,"body":"our own concerns and barriers,"},{"speaker":"Dr. Dave Fabry","startTime":2402.5699999999997,"endTime":2406.7999999999997,"body":"to build it into Best Practice"},{"speaker":"Dr. Dave Fabry","startTime":2406.7999999999997,"endTime":2409.5,"body":"moving forward for those"},{"speaker":"Dr. Dave Fabry","startTime":2406.7999999999997,"endTime":2409.5,"body":"patients who can handle it. Now,"},{"speaker":"Dr. Dave Fabry","startTime":2409.74,"endTime":2413.5499999999997,"body":"I've worked with telehealth with"},{"speaker":"Dr. Dave Fabry","startTime":2409.74,"endTime":2413.5499999999997,"body":"patients 90 years of age. And"},{"speaker":"Dr. Dave Fabry","startTime":2413.5499999999997,"endTime":2416.43,"body":"telehealth takes on a whole"},{"speaker":"Dr. Dave Fabry","startTime":2413.5499999999997,"endTime":2416.43,"body":"variety of different roles. I"},{"speaker":"Dr. Dave Fabry","startTime":2416.43,"endTime":2418.77,"body":"mean, it can be counseling, it"},{"speaker":"Dr. Dave Fabry","startTime":2416.43,"endTime":2418.77,"body":"can be fine tuned fitting, we"},{"speaker":"Dr. Dave Fabry","startTime":2418.77,"endTime":2421.83,"body":"now on our latest application of"},{"speaker":"Dr. Dave Fabry","startTime":2418.77,"endTime":2421.83,"body":"telehealth our version of"},{"speaker":"Dr. Dave Fabry","startTime":2421.83,"endTime":2425.1,"body":"telehealth, we can do an insight"},{"speaker":"Dr. Dave Fabry","startTime":2421.83,"endTime":2425.1,"body":"to audiogram I encourage"},{"speaker":"Dr. Dave Fabry","startTime":2425.1,"endTime":2429.06,"body":"clinicians to use that feature."},{"speaker":"Dr. Dave Fabry","startTime":2425.1,"endTime":2429.06,"body":"So that now if the patient says"},{"speaker":"Dr. Dave Fabry","startTime":2429.2999999999997,"endTime":2432.12,"body":"I'm not hearing as well out of"},{"speaker":"Dr. Dave Fabry","startTime":2429.2999999999997,"endTime":2432.12,"body":"my right ear, you can do that"},{"speaker":"Dr. Dave Fabry","startTime":2432.12,"endTime":2434.97,"body":"inside to audiogram and"},{"speaker":"Dr. Dave Fabry","startTime":2432.12,"endTime":2434.97,"body":"determine whether there's been a"},{"speaker":"Dr. Dave Fabry","startTime":2434.97,"endTime":2438.2999999999997,"body":"change. I think we're the only"},{"speaker":"Dr. Dave Fabry","startTime":2434.97,"endTime":2438.2999999999997,"body":"company in the industry still"},{"speaker":"Dr. Dave Fabry","startTime":2438.33,"endTime":2441.7799999999997,"body":"that has a self check diagnostic"},{"speaker":"Dr. Dave Fabry","startTime":2438.33,"endTime":2441.7799999999997,"body":"tool, which is phenomenal. You"},{"speaker":"Dr. Dave Fabry","startTime":2441.7799999999997,"endTime":2444.18,"body":"know, the patient can run that"},{"speaker":"Dr. Dave Fabry","startTime":2441.7799999999997,"endTime":2444.18,"body":"every day if they want if"},{"speaker":"Dr. Dave Fabry","startTime":2444.18,"endTime":2446.91,"body":"they're not hearing well."},{"speaker":"Dr. Dave Fabry","startTime":2444.18,"endTime":2446.91,"body":"Getting in the routine habit of"},{"speaker":"Dr. Dave Fabry","startTime":2446.91,"endTime":2449.9399999999996,"body":"running that self check feature"},{"speaker":"Dr. Dave Fabry","startTime":2446.91,"endTime":2449.9399999999996,"body":"can help them determine as my"},{"speaker":"Dr. Dave Fabry","startTime":2449.9399999999996,"endTime":2453.06,"body":"hearing changed. Is my hearing"},{"speaker":"Dr. Dave Fabry","startTime":2449.9399999999996,"endTime":2453.06,"body":"aid in need of repair or do I"},{"speaker":"Dr. Dave Fabry","startTime":2453.06,"endTime":2456.6899999999996,"body":"simply need to change a wax"},{"speaker":"Dr. Dave Fabry","startTime":2453.06,"endTime":2456.6899999999996,"body":"guard? Yes, and it saves them"},{"speaker":"Dr. Dave Fabry","startTime":2456.6899999999996,"endTime":2460.4399999999996,"body":"visits by enabling them"},{"speaker":"Dr. Dave Fabry","startTime":2456.6899999999996,"endTime":2460.4399999999996,"body":"telehealth takes on all kinds of"},{"speaker":"Dr. Dave Fabry","startTime":2460.4399999999996,"endTime":2464.22,"body":"forms. Clinician assistant,"},{"speaker":"Dr. Dave Fabry","startTime":2460.4399999999996,"endTime":2464.22,"body":"patient driven can be YouTube"},{"speaker":"Dr. Dave Fabry","startTime":2464.22,"endTime":2467.9399999999996,"body":"videos, it can be podcast"},{"speaker":"Dr. Dave Fabry","startTime":2464.22,"endTime":2467.9399999999996,"body":"instruction that you have been"},{"speaker":"Dr. Dave Fabry","startTime":2467.9399999999996,"endTime":2471.48,"body":"instrumental in driving those"},{"speaker":"Dr. Dave Fabry","startTime":2467.9399999999996,"endTime":2471.48,"body":"for patients to use and better"},{"speaker":"Dr. Dave Fabry","startTime":2471.48,"endTime":2474.8399999999997,"body":"understand their technology or"},{"speaker":"Dr. Dave Fabry","startTime":2471.48,"endTime":2474.8399999999997,"body":"technology they're interested in"},{"speaker":"Dr. Dave Fabry","startTime":2474.9599999999996,"endTime":2478.56,"body":"so telehealth isn't just for"},{"speaker":"Dr. Dave Fabry","startTime":2474.9599999999996,"endTime":2478.56,"body":"fine tuning of hearing aids."},{"speaker":"Dr. Dave Fabry","startTime":2478.74,"endTime":2480.6299999999997,"body":"It's for a whole host of things."},{"speaker":"Blaise Delfino","startTime":2480.75,"endTime":2483.18,"body":"You're tuned in"},{"speaker":"Blaise Delfino","startTime":2480.75,"endTime":2483.18,"body":"to the Hearing Matters Podcast"},{"speaker":"Blaise Delfino","startTime":2483.18,"endTime":2487.29,"body":"with Dr. Gregory Delfino, and"},{"speaker":"Blaise Delfino","startTime":2483.18,"endTime":2487.29,"body":"Blaise Delfino of Audiology"},{"speaker":"Blaise Delfino","startTime":2487.29,"endTime":2492.54,"body":"Services and Fader Plugs. Today"},{"speaker":"Blaise Delfino","startTime":2487.29,"endTime":2492.54,"body":"we had Dr. Dave Fabry Chief"},{"speaker":"Blaise Delfino","startTime":2492.5699999999997,"endTime":2496.83,"body":"Innovation Officer at Starkey."},{"speaker":"Blaise Delfino","startTime":2492.5699999999997,"endTime":2496.83,"body":"Until next time, hear life's"},{"speaker":"Blaise Delfino","startTime":2496.83,"endTime":2497.22,"body":"story."}]}