Blue Collar Nation
Eric and Larry of Super Tech University, supertechu.com, have years of blue collar service business ownership. They know, all too well, that running a blue collar business is not for the faint of heart. For that reason, the Blue Collar Nation Podcast is dedicated to making the lives blue collar service business better. With humor and an unfailing optimism, Larry and Eric invite guests from all areas to the blue collar world to share ideas and help owners run their businesses more effectively.
Blue Collar Nation
Good Technician In-Home Behavior Grows Service Businesses
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Eric and Larry
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Season 2
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Episode 103
We train our guys and gals how to do the technical work, but are we training them to be awesome in the home? Most issues in the service experience are created by poor in home technician behavior.
Learn the systems we created to build up confidence in our techs to help them create amazing service experiences.
If you feel you need help with this in your business, visit our website to learn how to get some help from us.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.