Shaping Tomorrow: Mykenna’s Quest to Be the Change

Mykenna Roy recently completed her first year at The Ohio State University where she is pursuing a Bachelor of Arts in Public Management, Leadership, and Policy and a Bachelor of Science in Biology while being on a pre-med educational track.

Deaf in both ears since birth, Mykenna wears bilateral hearing aids. She has utilized resources in and out of school to help with her disability, including support from Opportunities for Ohioans with Disabilities (OOD).

When she and a few of her peers realized that they had experienced similar challenges in the healthcare system, they decided to do something about it. Their startup company Aleph Innovations is working to leverage artificial intelligence technology to better address the most pressing issues affecting patients.

“My work is important to me because as a young individual who is growing up in a world that was built by generations before me, I know that if I want to see things change, I’m going to need to be the change,” Mykenna explained.

Transcripts and MP3 files are available at ood.ohio.gov/podcast.

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Transcript

Kim Jump: We have a special treat in store for you. McKenna Roy is a first-year undergraduate student at The Ohio State University and pursuing a Bachelor of Arts and Public Management Leadership and Policy, as well as a Bachelor of Science in Biology. She is on a pre-Med track. She really strikes me as someone who epitomizes “Be the change you want to see” in the world. She'll share with us some of her experience in healthcare as someone who is deaf in both ears and wears bilateral hearing aids. Not only is she active on campus, but she helped found a startup company called Aleph Innovations, working to implement artificial intelligence technologies in the healthcare sector. She was a 2022 participant of our Youth Leadership Forum in Cleveland, which is a collaboration of Opportunities for Ohioans with Disabilities, the Ohio Statewide Independent Living Council and LEAP, which stands for Linking Employment Abilities and Potential. Welcome to the podcast, Mykenna.

Mykenna Roy: Hi. It's so nice to be here.

Kim Jump: It's great to have you. I've been looking forward to our discussion today. Your semester at OSU just wrapped up just days ago, right?

Mykenna Roy: Yeah, I thought that a week ago.

Kim Jump: Just a week ago. Tell us what you've been studying and focusing on and kind of how that first year went for you.

Mykenna Roy: Yeah. College is going really well. My first year was pretty awesome. I have a GPA of 3.5. Not too bad. I absolutely love it.

Kim Jump: Great! 

Mykenna Roy:  I’m at Ohio State, like you said. I'm currently pursuing a dual degree on a pre-Med track. Going on to my second year, next year, I’m getting my Bachelor of Arts in Public Management Leadership and Policy and then I'm pursuing a Bachelor of Science in Biology. I'm also taking classes this summer because I absolutely love learning new things. I really want to continue my education as much as possible.

Kim Jump: Oh wow. Okay. So, are you currently on break before summer term kicks off? Like how much of a break will you get?

Mykenna Roy: Today, it was the first day of summer term. And yeah, so I had about a six-day break and now I'm doing online classes.

Kim Jump: Oh my goodness. Oh my goodness, your energy level. I mean, not only are you doing this very aggressive, you know, dual major and track, but the fact that you're just, you're rolling right through summer. Kudos to you. That's a lot.

Mykenna Roy: Thank you. I’m really excited about it though.

Kim Jump: That's absolutely terrific. Tell us how you're involved in campus?

Mykenna Roy: Yes. I kind of hit the ground running. I joined student government, the undergraduate student government at Ohio State as part of the Academic Affairs Committee. That was really fun. What we did this past year was we got a campus-wide New York Times subscription for everyone. That was one of the things we advocated for. We also gave out academic enrichment grants to students who might not have, with the educational opportunity, to pursue some of their bigger goals. And then recently I was just selected as an on-campus senator for the 56th General Assembly of the Undergraduate Student Government (USG).

Kim Jump: Wow.

Mykenna Roy: We do a lot of advocacy work and as a senator, I'll be voting on issues that matter most to the students. It's really fun to have that kind of connection with students. Then aside from the USG, I was also a part of my residence hall association. I was a representative for my building, and I was the vice president of my whole council, and we did a lot of engagement events that brought students together and it was really rewarding to see how it could help promote community and friendships together over fun events. My favorite event was a trip to see Hamilton Downtown in Columbus. It was totally free for students because we have a budget in the Residence House Council. We use that to pay for events that students otherwise wouldn't have the chance to do.

Kim Jump: So impactful. The New York Times subscription, what really helped create the idea that that could be beneficial to students.

Mykenna Roy: Yeah. That wasn't initially my idea. I was in a group of people in the Academic Affairs Department and somebody else had that idea. They were like, hey, New York Times is a really good educational resource, and they provide a lot of current events with actual based information. We thought it would be really important for students to have access to a resource like that. Ohio State has a very large budget with a lot of money. We were like, what if we allocate some of those funds to a subscription that would be discounted for students but also benefit them in a way that could enrich their education.

Kim Jump: Yeah. Totally surprised to hear it. I love it. Then just your leadership. Have you always been this way where you're willing to just step up as a leader?

Mykenna Roy: Yeah, actually, high school, middle school, elementary school. I started with student council. I was kind of put in as little representative for like my third-grade class and then ever since then it's just grown, like high school. I was class president. I was president of the National Honor Society. I was captain of the cross-country team. I held a bunch of different leadership positions at different clubs. I think I've always thrown myself into that position because I'm tired of waiting for other people to try and make the change that I want to see. So, therefore I try to put myself in those positions and I try to make those changes because if someone else isn't going to do it, then I'm gonna do it. I think that I really enjoy being a leader because it allows me to connect with other people and with people that I represent. Because as a leader, you represent a community of people. It’s really nice to hear from people what their main concerns are and hear from the different perspectives because I'm only one person and I only know my own life stories. But if I can listen to a bunch of other people's life stories and the things that they like to do and things that are important to them, it's really beneficial for me to take those stories and kind of implement that into the decisions that I make.

Kim Jump: Outstanding. That's so inclusive in what you’re doing. And to think you you've been at it since third grade. I should mention you're originally from Highland Heights, right?

Mykenna Roy: Yeah, I'm back home and haven't left Ohio yet. Yes, I went to Mayfield City Schools, and they have a program for deaf students. There was the Miller Center for the hearing impaired. That's how I started. And then just went up from there.

Kim Jump: Excellent. So, you're passionate about the healthcare system in particular.

Mykenna Roy: Yes.

Kim Jump: Can you tell us a little bit about how that all began?

Mykenna Roy: I always needed hearing aids my entire life and they cost a lot of money. I’ve always seen my mom saying I don't know how we're gonna pay for these. Luckily there are state grants and funding opportunities that we could get that allowed us to have these hearing aids. But then I try to realize not everyone has these opportunities. You have to be a below a certain income level. You have to have this stage. You have to have all these requirements. And it's just for a device that I couldn't live without. Like I could not live without my hearing aids. They have gotten me to where I am today. And they are the reason that I'm so involved in everything I can do. It is a device that I consider an accessory. But insurance companies don't consider them a necessity, and that's something that's always bothered me. One of my goals is to go up in the ranks of healthcare and work in healthcare management because if I could advocate for hearing aids and other assistive devices that are not considered a necessity, but people actually need them to do their daily tasks and they need this for just their daily lives. I think that would be really awesome because who are insurance companies to say that somebody needs or doesn't need something? I think that as a healthcare professional and somebody who experiences these things firsthand, you should be able to make those decisions. And I'm not really a fan of how there's kind of like power role with the insurance companies and then the healthcare system. So, I feel like if I put myself in the healthcare system, but also kind of in a decision-making perspective, it could help bridge the gap between insurance companies and people with disabilities and anything that anyone else might need because there are so many things that are not considered a necessity, but other people would.

Kim Jump: Mhm.

Mykenna Roy:  I've always kind of hated that, and I think that's kind of driven my passion. But I also like the human body. It’s fascinating. I've always loved learning about it and I just knew that becoming a doctor is the thing for me.

Kim Jump:  Mhm. That is your ultimate goal?

Mykenna Roy: Yes.

Kim Jump: Yeah. That’s awesome. It sounds like you're already clear that you want to get into healthcare and then you want to continue to advance to make more of an impact even.

Mykenna Roy: Yeah. That's why I'm doing a dual degree thing.  I'm doing biology so I can learn about the things I need to learn about. But I'm also doing public affairs so that I can kind of learn how to interact with people and become a good public representative so that I can work within the public sector and figure out how to best implement new policies and change some existing policies. And my goal for Med school, Ohio State and a bunch of other colleges offer a combined MD MBA program. I was thinking it would be pretty cool to do that and get with the medical perspective, but also working with the business aspect of it. So yeah.

Kim Jump: Yeah. You have such a road map of where you want to head already. It's fabulous.

Mykenna Roy: Thank you. I've always known I wanted to create change and I didn't know how to do it until this past year. I actually started at Ohio State as an undecided major. We have like a million majors and I was like, which ones do I choose? Then I ended up picking those two. And then it kind of was clear to me how to get to where I want to be so.

Kim Jump: Tell us about your startup that you're involved in, and what really the goal there is because I know it's right in line with your passion that you're sharing.

Mykenna Roy: Yeah. My startup at Ohio State, I'm part of the STEM Scholars program and that involves learning to live in community of people who are in STEM majors and focused on STEM topics. And I met these five other people. And they found this startup called Aleph Innovations and then I joined in a week after they created it.

Kim Jump:  Mhm.

Mykenna Roy: What we're trying to do is create artificial intelligence technologies. We have computer science people and data scientists and engineers that can make code and program for that. The goal is to implement that into the healthcare system because one of the biggest problems within the healthcare system is have you ever used MyChart or EPIC or anything?

Kim Jump: Ohh yes. Uh-huh.

Mykenna Roy: To schedule appointments. It's a pain. Doctors and patients; Everyone hates it. It's awful. It's so inefficient and it takes such a long time for patients to be able to communicate with doctors, ask for prescription refills, and just be able to get to the specialist they need. And when we looked at the data from that, it takes up to 7.6 on average 7.6 years for patients to get diagnosed for diseases and 50 days for like a common illness. And that's such a long time. What we're trying to do is create an alias system that just eliminates that time. 

Kim Jump: Mhm.

Mykenna Roy: The computers didn't take in data from what the patients like, what they're experiencing like their symptoms, and what they're going to the hospital for. And then it kind of takes the data from the providers and what they're specialized in. So, if a provider is really good at diagnosing this thing, or if it's really good at, they're really good at treating people with these conditions. The computer matches those patients to those providers. And it says, hey, you might want to check out a list of four doctors instead of a list of 500. And it kind of streamlines the process and it more evenly distributes patients to medical professionals. So not only will patients be able to see a doctor sooner, but the doctors will get more patients and sharing companies won't have to spend as much money on patients having to see a bunch of different specialists at once. It's just better for everyone.

Kim Jump: Yeah.

Mykenna Roy: And if we continue to develop this technology, eventually we're gonna kind of try and expand it years down the road into renewable energy and possibly starting that subject. But for now, healthcare is where we're at. And that's gonna be like my own little project with the group, because right now we're a startup. We're still in the startup phase. But we have contracts with University Hospitals and we're currently communicating with the Cleveland Clinic about working with them and coding a system. And it's really awesome because even though I don't know much about computer science, I'm the person there that communicates with the doctors and patients and kind of involves the tech people in a humanistic perspective. And it really allows them to take the computer and the AI system and make it work for people and not just for numbers and money and stuff because we really wanna help people.

Kim Jump: Mhm.

Mykenna Roy: And that's our goal.

Kim Jump: Wow, what a wonderful use of artificial intelligence to try to expedite the process. I mean, what you're describing really sounds like a win for everybody. A win for the individual who needs medical help when for the insurance, as you said, because it's more efficient and a win for doctors being able to see really the right patients. Wow.

Mykenna Roy: Yeah. if it's everyone and it's just a computer that's really taking data and it does the work because humans like we're capable of thinking of things. But sometimes we don't see things all at once because our branches aren't that fast.

Kim Jump: Mhm.

Mykenna Roy: The computer can do it instantly and if we can use that kind of technology to our advantage then we can really use it to benefit the public good.

Kim Jump: Yeah. Wow. So how do you find time to work on that?

Mykenna Roy: Ok. It's a lot. It really is a lot. Right now, what we're trying to do is add on interns and I'm technically like HR.

Kim Jump: Uh-huh.

Mykenna Roy: That's my position. So, I have been communicating with potential interns for the summer because we are…there's a lot of coding to do. And we only have two people that are really good at coding and they're able to do that. We're trying to get interns to come on in so that everyone who worked on the code and figure out how to best do that. And it does take a lot of time, but I kind of satisfied different times in my read. And we have two meetings on the phone. Two one-hour meetings per week about what we're doing and what our goals are and tasks and stuff. And we kind of just touched each other in order to chat, like, ok this person does this, this person does that, and try to get this done in this amount of time. And since we're all friends, it's really easy to be flexible with each other, but also be like hey, like can you do this in this amount of time? And then we say yes or no, or let's try this. And it's so nice to work with each other in that aspect. And then obviously, like classes were all students at Ohio State, we're all freshman about to be sophomores. So, we all have our classes during the day. And then kind of at night, we worked on extracurriculars in the company and stuff. And I will say I'm not a coder, so it doesn't take me as much time as some of the other guys. So, I'm able to do my extracurricular a little more than they do. But they're really passionate about that and I'm super passionate about it. I actually do things, but also the communication aspect of the company. It works out.

Kim Jump: Mhm. Yeah. Sounds like it does. And I'm just really impressed how you've taken your own frustration as being, you know, a consumer of healthcare, a patient, and you're flipping it.

Mykenna Roy: Yeah.

Kim Jump: You know you're using it to try to make it better. I mean, that's what it's all about right there. That's like the ultimate responsibility. 

Mykenna Roy: Yeah. Thank you.

Kim Jump: Wow. Blown away. How did you get involved with Opportunities for Ohioans with Disabilities?

Mykenna Roy: My mom is a sign language interpreter for the Cleveland Metropolitan School District. And she was telling me one day how her students really benefited from OOD and the services they provide. We reached out to see how they could help me in terms of my long-term career goals. And it just kind of went from there. And then at one of my first OOD meetings, I found out by YLF. 

Kim Jump: Yeah.

Mykenna Roy: And then all the opportunities…it was like a door that opened.

Kim Jump: Yeah. 

Mykenna Roy: My mom was the one who introduced me to that.

Kim Jump: You did YLF, Youth Leadership Forum, last summer, right?

Mykenna Roy: Yes. 

Kim Jump: A look back one year later, what has stuck with you about that experience?

Mykenna Roy: One of the things that they really pressed in YLF was getting involved with your community and advocating for the things that you want to see change. And we wrote letters to our representatives and people that could change. And that's something that kind of stuck with me because I feel like sometimes there's a lot of underrepresentation in public affairs and politics for people with disabilities. And it's really important for us to make our voices heard, because if we're not the ones that are going to do it, no one else is. YLF really encouraged us to stand up for what we believe is right. And I think that was something awesome and something really important to see because it is true. We are the only people that are going to be able to make the change for ourselves. And if we can gather together as a large enough group, then we can really make that change possible.

Kim Jump: Yeah. Have they invited you back to speak, or are you going to be a delegate?

Mykenna Roy: Yeah. They invited me back to help with this years’ delegates, either as a mentor, or speak a little bit. I haven't decided what I'm gonna do within that regard. But I'm gonna talk to Cheryl about how to, you know, work with that and we'll figure it out. But yeah, I'm excited to help out with this year’s delegation.

Kim Jump: Awesome.

Mykenna Roy: Yeah.

Kim Jump: You'll be a wonderful role model to this year's participants. That's great.

Mykenna Roy: Thank you.

Kim Jump: You had shared that you've had a lot of people in your court supporting you along the way. They've been very important in your journey. And I wondered if you could just speak to that.

Mykenna Roy: Yeah. I've had so many different people help me along the way, and I'm so grateful because none of them are like each other. I've had my family. My family has always been supportive. They would be like go achieve those dreams and we'll be here to catch you if you don't quite get there.  And that's the support system I have at home. But also, within school, I’ve always had teachers and classmates like, here’s this opportunity. I think you’d do great at this. Try it. Go for it. Do it. And they just let me know about the things that I am capable of. I’ve kind of known that I am capable of a lot of things, but they let me know that you can actually do something with this. And it's really encouraging to know that there's people around me in my position and that are like mentors. And they're able to help me get to where I wanna go. So, it's through my entire, like, primary education its just been wonderful to have people like in my corner and just give me the opportunity that I know I could benefit from. And then it's really nice to kind of network with those people too. That's like, hey, you're studying this in college, and I know you might like to do this. And it's like, great. But then also, as I've done program and stuff and volunteer opportunities. I volunteered with Youth Challenge and then I was connected with the CEO for that, and he was really awesome. He showed me a couple of different opportunities, Let It Out to Speak at the March for Access this past September. It was the March for Access in Cleveland. And it was really nice to be able to speak there and kind of just share a lot of the things we're talking about. And he's always been a strong encouragement for me to just go and do these awesome things. And YLF was one of the programs I did that, introduced me to people that kind of showed me you can do these things. Here's how you do it. And it's really nice to just have all of these different people in my life, whether I know them for a day, a week or like years. It's so nice to kind of connect to that because I think that's kind of awesome about this human experience. Because as you get to know people and you connect with them, they can give you things like conversation, learning experiences that you can take with you forever. And I think that's something I'm really grateful for with the people I've had that have helped me get to where I am now.

Kim Jump: I love that your outlook is that you can learn, and you can glean something from everybody that you're interacting with too. I think that probably sets you apart in your you know your student activism, that mindset. What’s next for you besides getting through this summer?

Mykenna Roy: Getting through this summer, that’ll be that. After this summer, I’m doing three more years at Ohio State because that’s how long it will take me to complete my two degrees. I'll do the MCAT at some point, apply to med school and hopefully get in. Pursue an MD MBA and just go from there. But I think my next three years at Ohio State, I'm gonna try and be pretty involved with student government. And then there's a pre-Med fraternity I was thinking of joining. It’s Phi Delta Epsilon. They're like nationwide. It connects you with a lot of medical specialists. I think that would be pretty beneficial to join, but I don't know, I might not have the time for that. So, we'll see. (laughs)

Kim Jump: Mhm. (laughs)

Mykenna Roy: But yeah, I think just advancing in my position in student government. But also, where I am on campus and then our company. We're going to be taking off pretty soon and hiring employees. So, that'll be pretty fun.

Kim Jump: Yeah, that's just amazing you're balancing all that. Do you plan on doing medical school in-state, out-of-state, keeping your options open or?

Mykenna Roy: I think keeping my options open to anywhere. Wherever life takes me. Ohio State initially was a safety school for me. I applied to a bunch of Ivy’s and stuff, but then I realized Ohio State was the cheapest option. It was it was pretty good. Then I also like how public schools are very like they did federal funding, so they're very accommodating for people with disabilities and all of that. I think that’s awesome. I think I would try to go to a public school, not necessarily like in- or out- of- state but, there's that. 

Kim Jump: Mhm.

Mykenna Roy: But I'm also 15 minutes away from Case Western. I think that that would be a pretty cool school to go to too. But we’ll see. There’s tons of options and I need to keep my options open.

Kim Jump: Yeah, yeah. That's great. At YLF and even at Ohio State, what’s it been like to connect with other students with disabilities?

Mykenna Roy: At Ohio State, it's been pretty tough because not many disabilities are visible and there's a very small deaf population at Ohio State. It’s kind of hard to find the people that, kind of are the same as me. But we do have students with disabilities at OSU and it's like when they kind of made themselves visible, it's really easy to connect and be like, hey, what's it like being a college student with a disability? And those conversations are really nice and they're important to have. And I really enjoy that part of it because I do feel like having a disability as one of those underrepresented populations, because we as a society, we give a lot of attention to different races and ethnicities and cultures and those are amazing. Those are great. But sometimes I feel like disabilities are a little bit underrepresented and I think it's up to us to kind of bring that up and make it a little bit more seen in the media. And so YLF, the thing that attracted me to that, there was a leadership forum specifically made for kids with disabilities. And I was so excited to meet other like-minded individuals who are also kind of going through the same thing that I was. Because throughout my entire life, I've been putting myself in leadership positions that a lot of people kind of respond with, oh, my gosh, you're deaf and you're doing that? Like that's so cool.

Kim Jump: Mhm.

Mykenna Roy: And while they had meant it as a compliment, it's also kind of like me being deaf doesn't exactly stop me from doing that. It's just that you're like, society kind of tells students with disabilities that they can't really do everything. That someone without a disability could do.

Kim Jump: Right.

Mykenna Roy: And so that's always been a little bit of a frustration of mine and I just thought that YLF was really cool how they were kind of giving disabilities a platform to really make the changes that they wanted to see.

Kim Jump: Mhm.

Mykenna Roy: It's definitely important to have these conversations with other students with disabilities, but also connect them with people without disabilities, because communication is the only way we can really overcome those barriers that we set in our society.

Kim Jump: Are you fluent in sign language?

Mykenna Roy: I'm not fluent, but my mom is, and my dad is. I know enough to be able to converse with them. I wish I could learn a little bit more. But I've grown up in a hearing world and have been forced to acclimate in the way that I have. I don't know as much as another deaf person might, but I do know enough to have a basic conversation.

Kim Jump: What would you say is most important to you that you've learned about being a leader?

Mykenna Roy: I think one of the important things about being a leader and it's something that's always stuck with me and all of my leadership positions and it's something that I continue to learn every single day, is that when you're a leader, you are not the boss. You're not the top man. You're not like the president in charge of people. You're representing those people. You are their voice. You are the one that takes what they need, tries to find out or get the solution. Then figure out the way to implement that. So, whether it's like student government or in a club, or in political position of power, you're not in charge of people telling them what to do. You're kind of saying, hey, we're A-Team. This is how we're gonna make this as best as we can. But these are the people that we're trying to serve and represent. And it's not about being, I think being a leader is not about yourself. And it's not.

Kim Jump:  Mhm.

Mykenna Roy: I think it's one of the more selfless things that you can do because a good leader is someone who puts others before themselves. And that's something I've always done and it's something that I continue to learn how to do and learn how to implement because other people are the people that you should be serving. And as a leader, it's your job to make sure that that gets done because you have a higher position yourself. And it's important to not take advantage of what you could do with that. But to use it for good and to make sure that you're helping people in the way that you're able to do so.

Kim Jump: Mhm. And I love just how you've talked so much about really understanding others, and that comes to mind too, is informing, informing that work as a leader to be able to be in.

Mykenna Roy: Like it's not typical to see some of the disability in a leadership position. And it's not because we don't wanna be in those positions. It's because other people tell us that we can't. So, I think it's important for anyone with a disability, or just anyone in general, to kind of take that and just be like just because you say I can't, doesn't mean I can't. And it's easy to kind of let those voices get to you and have people tell you, so many people telling you can't do this. It's easy to believe that yourself. But it's important to keep a strong mind and put on the blinders and be like, just because other people say I can't doesn't mean that I actually can’t. And if you believe in yourself, there's nothing stopping you. There's only one person that you're spending your entire life with and that's yourself. And so, it's important to give yourself the love and encouragement that you need to grow. And also remind yourself that, hey, these are things I could do. Like you have your goals that you know you can reach and then you have some goals that you're not sure if you can reach, but it's worth a try. Try to get there. 

Kim Jump: Yeah.  I like that. Well, if we happen to have any high school students who may be nearing college or students about to begin college, what would your advice to them be?

Mykenna Roy: I went into college kind of with a little bit of an idea of what I was going to do. But I had no idea how I was going to get there. I was undecided. I went to a campus of 40- something thousand undergraduate students. I felt like one of a million. It was really hard to kind of find my place there and it was scary. I struggled quite a bit the first semester. And I just would tell students about to start college that it's OK. Be patient with yourself. Be patient with school. Take on whatever opportunities you can. Some might not work out. I applied for a lot of things that I didn't get into. But I also applied to some things that I did get into and things work out. And if you don't like it, it's OK to say no and this isn't for me. But if you do like it, keep going with it and see how far you can go. Because the possibilities are endless and I know it sounds kind of cheesy, but it's true. There's so many things that you can do with yourself and your life, and college is just kind of the first step. Because once you get that education and you have that degree, you can do so much with that. And it's okay if you don't exactly know what you want to do, because you have four years to figure that out or two years if you're going to a community college. Whatever it is, just be patient with yourself and take your time. Experience it. Love it. Learn. It’s just part of the process.

Kim Jump: Well, this has just been amazing, Mykenna. Thank you so much for sharing your journey, and I wish you all the best this summer and in the coming years.

Mykenna Roy: Thank you so much. I truly appreciate you giving me a platform to speak. I just love sharing things and hearing from people. It's awesome. So, thank you. I appreciate it.