Appointed Counsel Vol. 17: Child Welfare Claims & Supplier Information

Lead Attorney, Joe Byrd interviews First Review Auditors, Alyssa Hudson and Kendall Leslie to discuss issues related to dependency & neglect, termination of parental rights, and non-capital criminal court claims. Additionally, Alyssa discusses supplier information issues. The discussion offers tips for attorneys arising from common problems auditors observe when processing claims.

Transcript

00;00;02;29 - 00;00;37;19
Host
Welcome to Appointed Counsel podcast presented by Tennessee Court Talk. Those involved in indigent representation I'm Joe Byrd, Lead Attorney for the Indigent Services Team of the Tennessee Administrative Office of the Courts. Episode 17 Child Welfare Claims and Supplier Information. Well, in these podcasts, we're talking to individual members of the Indigent Services Team. Our auditors, as we call them, who review claims not just so that we can get to know them, although that's part of what this podcast is all about, but also so that they can maybe reach out and talk to the lawyers who file the claims.

00;00;37;25 - 00;00;56;11
Host
So maybe we can give them some pointers or ideas, things that the auditors see from their side, and so that maybe the attorneys can keep their claims moving as fast as possible through the system. So today I have on this podcast two great guests. Their desks are right next to each other, their comrades in crime, I call them.

00;00;56;11 - 00;01;19;05
Host
They're not real crime. Obviously. We have today. Alyssa Hudson and Kendall Leslie. I'm going to start with Kendall. Kendall is really not new to our team at all, but is one of the newest to the team who started after me. So, Kendall, welcome. We're glad you're here today. Thank you. And tell, tell, the attorneys today what you do.

00;01;19;05 - 00;01;20;20
Host
What is your job?

00;01;20;23 - 00;01;30;06
Kendall Leslie
Okay, so. Hi, everyone. My name is Kendall Leslie. I work with the dependency neglect, for the Indigent Services Team, so. And I also do child welfare.

00;01;30;09 - 00;01;33;21
Host
Right. And that includes termination of parental rights, termination dependency.

00;01;33;21 - 00;01;37;12
Kendall Leslie
Complex and extended claims, things like that.

00;01;37;14 - 00;01;44;23
Host
And, we we spoke with, Gene Vestal in an earlier podcast, and he called himself a first line auditor.

00;01;44;27 - 00;01;46;12
Host
So you are.

00;01;46;14 - 00;01;47;02
Host
The first.

00;01;47;02 - 00;01;47;08
Host
One.

00;01;47;15 - 00;01;47;29
Host
That sees the claims.

00;01;48;25 - 00;01;49;08
Kendall Leslie
Yes.

00;01;49;08 - 00;02;06;15
Host
Okay. And then Alyssa Hudson, Alyssa and I started that to same day, I think, two years ago, almost to the day, that we're recording this, and you weren't Alyssa Hudson, then you were Alyssa Parsley. Then and,

00;02;06;17 - 00;02;08;23
Alyssa Hudson
The name change may confuse some people.

00;02;08;24 - 00;02;21;00
Host
Yeah. So, Alyssa, if I can say this, got married since she's been here at AOC, and we're so happy for her. And, but what do you do here at the AOC?

00;02;21;03 - 00;02;32;14
Alyssa Hudson
So I am a first line auditor for the Indigent Services Team for non-capital claims. And then I also work with our Fiscal Division, with supplier maintenance.

00;02;32;16 - 00;02;48;24
Host
And so, we heard from Gene talking about the capital that non-capital claims. So we may not go into that so much. We might want to just pick your brain a little bit on how you what you do and working with our Fiscal Division. And when you say fiscal, you mean Fiscal Division. Here at the AOC?

00;02;49;00 - 00;02;50;06
Alyssa Hudson
Yes. With the AOC. Correct.

00;02;50;06 - 00;03;01;25
Host
And so we'll pick your brain just a little bit. Now, before we get to that, though, Kendall, I want you to tell us a little bit about your your experience and background before you came to the AOC. What were you doing before you came here?

00;03;01;28 - 00;03;13;21
Kendall Leslie
Yeah. So before this, I was a data analyst for HCA Healthcare, and I was essentially working with members to handle resolve disputes and medical supplier contracts like LLCs.

00;03;13;27 - 00;03;16;19
Host
And then prior to that, what were you doing?

00;03;16;21 - 00;03;34;19
Kendall Leslie
So I was working in security with this company called CGI, and I was basically processing, different background checks and investigations for people to get, public trust clearances or, you know, other higher clearances that they need.

00;03;34;23 - 00;03;50;27
Host
So all the security clearances for the federal government, those kinds of things. So your background checks and you were working for health insurance, company. Really? Yeah. What we do is kind of not something that is was outside of your wheelhouse, per se, because you're used to doing some of this kind of work.

00;03;50;27 - 00;03;52;00
Kendall Leslie
Yeah, absolutely.

00;03;52;03 - 00;03;58;19
Host
And Alyssa, you had a background, a little different than some of the other auditors. Well, what were you doing before you came to the AOC?

00;03;58;24 - 00;04;10;21
Alyssa Hudson
So prior to the AOC, I was in the banking industry for a few years, and I think that helps with the fiscal side of it supplier maintenance, like W9s, 1099s, things like that.

00;04;10;24 - 00;04;31;04
Host
Yeah. I like to say that, you can speak that fiscal language. So there's two languages that are still like, ancient eukaryotic to me, and that is the information technology IT language. I get lost, they have to dumb it down for me here at the AOC and then fiscal in their accounting language. They have to dumb it down for me, so that I understand everything.

00;04;31;04 - 00;04;50;21
Host
But I have a a general understanding. So, Kendall, you were telling us a little bit about dependency, neglect and termination of parental rights, but I want to focus in on dependency and neglect cases. We have inside baseball kind of our language. Phase one, phase two. And I think it might be in a cap. Phase one, phase two.

00;04;50;27 - 00;04;53;23
Host
What do we mean by phase one? Phase two.

00;04;53;25 - 00;04;58;09
Kendall Leslie
So phase one basically is the predisposition okay.

00;04;58;09 - 00;05;24;00
Host
And predisposition, if I'm not mistaken, from the law, when I did this 20 years ago, it hasn't changed. There is an adjudication in which the attorney, or in which the child is determined if they are dependent and neglected and then there's the disposition, meaning where does the child go? And, and and so sometimes the adjudication and disposition happen in the same hearing on the same day.

00;05;24;00 - 00;05;31;13
Host
Sometimes it's later. But we go by. Did you say the file stamped date on that final disposition order?

00;05;31;13 - 00;05;31;26
Kendall Leslie
Yes.

00;05;31;29 - 00;05;42;24
Host
And so they have 100 and 180 days. Yes. To file their claim after the file stamp date on that final dispositional order. Now, what about phase two? What's phase two?

00;05;42;26 - 00;05;44;22
Kendall Leslie
It's the post disposition.

00;05;44;25 - 00;06;04;19
Host
So after so basically after the after the disposition law two goes down, there's a lot of work. In fact, we're going to have an opportunity to go and observe, a juvenile court as a team, coming up real soon from the date of our podcast that we're recording this. But there's work that goes on once the disposition goes down.

00;06;04;19 - 00;06;19;05
Host
It's not like the child just goes to this new home. There's actually work that has to go on that the attorney or the guardian ad litem is involved in. And we're going to come to that in a minute. The work that has to go, they have these, different meetings they have to go to. They have to stay in touch with the child.

00;06;19;12 - 00;06;24;14
Host
So these post dispositional claims that come in on these cases, what is their disposition date?

00;06;24;14 - 00;06;25;27
Kendall Leslie
Last activity.

00;06;26;01 - 00;06;44;19
Host
At the last activity. That's why I when they're complex and extended. Right. I look over the complex and extended. I think I get them before you do. Right. When they come in, they go to the judge, then they come to me when they're complex and extended claims. If they have checked that complex box, sometimes you have to return quite a few claims when they forget to check that box.

00;06;44;23 - 00;07;05;11
Host
Right. But when I see them, I love seeing phase two, because all I have to do is look on the activities and look was there when was the last activity date? And if it's close to that disposition date, I know I got a timely claim and I can move faster. Phase one for me is slower, right? Because I got to look to see where was that adjudication date.

00;07;05;18 - 00;07;31;22
Host
And then and then as we were talking in some previous podcasts, as the as the disposition date gets closer to that 180th day, we might ask them for that final disposition in order for those phase one, phase two. Easy because it's based on last activity, as long as they put the last activity down. So, now we talked about you said complex and extended and I just said it to, complex and extended.

00;07;31;25 - 00;08;02;09
Host
They check the box, they have to have a complex, an extended order that has to be signed before the claim is approved in a cap by the judge. And I hate when we have to not, approve those complex claims, because that's double what the what the default rate is. So I hate that when it happens. But now we talked about, I we've, we've mentioned gals or Guardian Ad Litem’s because in these claims there are both, attorneys and Guardian Ad Litem.

00;08;02;09 - 00;08;02;18
Host
Right?

00;08;02;21 - 00;08;04;14
Kendall Leslie
Yes. That's correct.

00;08;04;17 - 00;08;13;00
Host
And you see, you you do claims for both the attorneys that represent the parents as well as the, the Guardian Ad Litems that represent the children.

00;08;13;00 - 00;08;14;16
Kendall Leslie
Right, right.

00;08;14;18 - 00;08;36;20
Host
And claims may look different. We have the same rate and caps for the attorneys who do those assignments, both representing the parents and the children. But it might be very different work. And sometimes we see it differently. Let me ask you, when you're doing the claims and I see the complex and extended and I just mentioned one, they fail to check the complex box.

00;08;36;20 - 00;08;46;24
Host
So then it it routes automatically instead of coming to me, it routes to you. And then sometimes we we may because you have so many claims. You've got about 250 a week.

00;08;46;24 - 00;08;47;28
Kendall Leslie
Yeah. Right.

00;08;48;01 - 00;09;07;09
Host
So, you may just go ahead and process it and just process it under the default cap. And then what we, what we try to do is catch it and send it back and return it to them, so they can just check the box and then route it to me so I can review it. But what else do you see in terms of why you have to return claims?

00;09;07;12 - 00;09;27;06
Kendall Leslie
I think some of the main reasons would be for case numbers that don't match up with the, appointment order versus the properties tab, and that also includes, like, the parents of the children. Some children are listed on different TPR orders or phase two or something of that sort.

00;09;27;06 - 00;09;50;25
Host
Yeah. That's good. Let me stop you right there for a minute, because Gene Vestal and in our my my conversation with him, he mentioned the case numbers matching on the properties tab. And we talked about that, about the comptroller making sure that we're enforcing and reviewing. And we have to make sure those numbers match. And even FNA, Finance and Administration may kick some back to us if they're closely reviewing them.

00;09;50;27 - 00;09;58;24
Host
But you mentioned this putting the children's name and the parents name. What are you talking about? There be a little more specific about that.

00;09;59;02 - 00;10;17;16
Kendall Leslie
Yeah. So on the properties tab, basically when an attorney representing a parent, to be specific, they list the parent. But you also have to make sure that you're adding the children on the properties tab as well, because the children are also being they're shown on the appointment order as well. So you have to make sure that you have both.

00;10;17;23 - 00;10;36;28
Host
And so sometimes this was always confusing when I first came for attorneys. Because they had to put the birthdays now right on the properties tab. And then it used to be that we would make them redact the birthdays off the orders and that what used to be the number one reason we had to return claims was redaction.

00;10;37;01 - 00;10;58;17
Host
So, but now the redaction on orders is no longer necessary. And so we would get ask why? Why do we have. Why do you want us to put the birthdate down on the properties tab? But we had to redact it off. Well, it had to do with the fact that the orders were going over and they weren't being ever given out, but they were always going over into FNA.

00;10;58;24 - 00;11;23;27
Host
And so we had to have that identifying information redacted the properties tab has to have it, because the Comptroller wants us to prove that these are actually child welfare cases. And the only way to do that is to really put in the child's birthday so that we can say they a minor, we obviously know they're a minor. So, okay, what other reasons do you return claims that you see sometimes.

00;11;23;29 - 00;11;36;22
Kendall Leslie
A probably say just simple misspelling. I mean, we have to make sure that the names line up and that they line up in the sense of being on the properties tab and also on the appointment order as well.

00;11;36;25 - 00;11;54;28
Host
You know, that's not like if they forget the middle name or middle initial or something. You're talking about their full name. Yeah. Misspelling of their full name. Right. And there again, that's because the comptroller's office requires that, Alyssa, before I go to the real thing, I wanted to talk to you about, today, a certain area of specialties that you have.

00;11;55;01 - 00;12;03;02
Host
I want to ask you the same questions I've been asking, Kendall, about when you return claims for attorneys, what are some of the main reasons you return claims?

00;12;03;04 - 00;12;26;09
Alyssa Hudson
I think one of the main reasons we return claims is the final order. If you think that your claim is getting close to that 180 day mark, please go ahead and upload the final order because that will save the attorney and us both time. Because if we have to send it back to you, that's going to delay processing for payment.

00;12;26;09 - 00;12;33;05
Alyssa Hudson
So please go ahead and upload the final order. If you think that your claim is getting close to the 180 day mark.

00;12;33;05 - 00;12;51;16
Host
Yeah, that's excellent because a lot of attorneys don't realize this. But when we return a claim, it's not like they just return it back to us. It has to go all the way back to the judges. Right. And then that's that's slows it down at the judge's on vacation or is unable to get. Or sometimes the judge is thinking, I've already approved this claim.

00;12;51;16 - 00;13;09;20
Host
Why am I is this second claim coming through? Why am I doing that? So it's better if you get close, like I. I think a general rule of thumb, if I was around the 150 160th day, I would just go ahead and upload that that final order. Is that makes sense? Yes. Yeah, I think so, because then, you know, it's going to be addressed.

00;13;09;22 - 00;13;26;29
Host
And in the criminal non-capital world, you're looking at the file stamp date on the judgment. Now, if it was a criminal trial and they file a motion for, new trial, what happens then? What's the what's the, disposition date set by then?

00;13;27;01 - 00;13;29;25
Alyssa Hudson
It's the order denying or granting the motion.

00;13;29;29 - 00;13;51;09
Host
So it's not just the final judgment. That final judgment in certain circumstances might be, might be extended. The date might be extended because a motion for new trial would obviously extend the disposition date another thing, that can happen, and I think both of you are trained on this is that in certain kinds of orders, there might be contingencies.

00;13;51;16 - 00;14;16;14
Host
We call them inside baseball attorneys wouldn't know what that means. But if there's like a status hearing that's set in the order, or if the final order says something about that, there's going to be a it's a diversion and there's a possibility of, you know, of this being taken off the person's record or something like that. Then then we can't we won't say that that's the final order because they have another hearing.

00;14;16;14 - 00;14;29;15
Host
Right. And then that extends it. But those are pretty rare. Basically, we go probably 95% of the claims are based on that, final judgment order. So any other reasons you can you think that you return claims?

00;14;29;21 - 00;14;47;25
Alyssa Hudson
I think another big one would be expenses. So like parking, for instance, you get up to $20 a day for parking, but we still do need that receipt. So go ahead and upload any receipt you have for any expenses, because that's another reason we have to send claims back for missing receipts.

00;14;47;25 - 00;14;52;03
Host
Yeah. Missing receipts. If I put down $25 a day, you're not going to send back the claim though are you?

00;14;52;03 - 00;14;53;27
Alyssa Hudson
No, we'll just deduct it.

00;14;54;01 - 00;15;10;06
Host
Yeah, yeah, just reduce it down to the $20. Right. Yeah. So and the attorneys might not like that. They might say I want to know. But the fact is is we're doing what rule 13 requires. And it's, it's really to their advantage because if we return it then we're going to close us down. We're going to move out of our 30 days.

00;15;10;07 - 00;15;36;05
Host
Yeah. So, all right, so let's talk about that other part of your life, which is, the people in our Fiscal Division, they're actually in the AOC. They're wonderful people. We like working with them. They help us. They're a constant support to us. The people over in Finance and Administration, that's a separate agency from us. They're the ones who actually cut checks or make the deposits into into the attorneys account.

00;15;36;08 - 00;16;02;14
Host
And so, but they're great people, but they also have regulations and rules that they have to follow. The IRS regulations, in addition to the regulations that are set out by state law and by state regulation. But those are three different entities that, we have to communicate, and we're not unique in that. So other agencies, Finance and Administration, it basically takes care of the payments for almost all state agencies.

00;16;02;14 - 00;16;32;06
Host
Yes. So the common problems that attorneys have, that might relate to what we call supplier information, would be common with all agencies. And in an earlier podcast earlier this year, we spoke with, Shoney in the Fiscal Division, who used to be with us, and she talked a little bit about supplier information. But I want to hear from your side because you're the person who kind of is a first line for our team, who has to deal with attorneys relating to these kinds of issues.

00;16;32;06 - 00;16;37;01
Host
So tell us a little bit about how that works, what you do and how all of that flows.

00;16;37;03 - 00;17;03;09
Alyssa Hudson
So as a First Line Auditor and then working with our Fiscal Department, I see both sides of it. So if an attorney needs to be paid and they have an address update waiting, I have to go in and request a new W9 for the attorney because they're not getting paid when they're in this modified status. Waiting for the address update.

00;17;03;10 - 00;17;10;26
Host
Just just an interrupt you their modified status is something we put them in in a cap, which means we hold, we freeze all claims.

00;17;10;26 - 00;17;17;09
Alyssa Hudson
All claims are frozen. You do not get paid until this correction is made.

00;17;17;10 - 00;17;20;01
Host
But that's to their benefit and to their security.

00;17;20;02 - 00;17;20;20
Alyssa Hudson
Yes it is.

00;17;20;28 - 00;17;23;18
Host
We're trying not to pay the wrong person or send.

00;17;23;20 - 00;17;26;18
Alyssa Hudson
Could be sent to the wrong address or things like that.

00;17;27;02 - 00;17;34;06
Host
So you mentioned a change of address. Are there other kinds of change of information that might trigger that they need a new W9.

00;17;34;09 - 00;18;00;11
Alyssa Hudson
Any change on your Acap account. So whether that's your address or email address. And I see a lot of attorneys go into their a cap account and change this themselves. And that will put them automatically in that modified status. And a lot of times they won't contact us. So it is extremely important for them to contact us if they make a change, because that could go unnoticed for weeks.

00;18;00;18 - 00;18;02;20
Host
And how do they contact us?

00;18;02;22 - 00;18;11;19
Alyssa Hudson
They can reach out to our physical vendor updates, or they can reach out to Amy Park or our W9, which is our Fiscal Department.

00;18;11;23 - 00;18;16;13
Host
Okay. And we'll have they can find those email addresses on the indigent website.

00;18;16;15 - 00;18;17;11
Alyssa Hudson
Yes they can.

00;18;17;14 - 00;18;29;01
Host
So, if you have a I guess the best advice you could give to attorneys is if you change your bank account, you change your address, you change firms. You assume that you have to do a change.

00;18;29;01 - 00;18;30;14
Alyssa Hudson
Yes. Any change like that.

00;18;30;16 - 00;18;38;21
Host
So, when they do the W9, we try to send them some instructions because there are some real particular things that have to be done.

00;18;38;22 - 00;18;39;26
Alyssa Hudson
Very particular.

00;18;39;26 - 00;18;42;11
Host
Do you require that, is that your requirement?

00;18;42;11 - 00;18;45;21
Alyssa Hudson
No. And, I would make it a lot simpler if I could.

00;18;45;26 - 00;19;04;20
Host
Right. And and we as lawyers, we, we hate filling out forms anyway, but we try to also think that this form should be just self-explanatory. I should be able to I know what this is, but we need they need to really pay attention to those instructions. Once they do that and they're sending, we send that W9 on. Where does that W9 go?

00;19;04;20 - 00;19;24;17
Alyssa Hudson
So if they send it to me, I forward it to our Fiscal Department. And then from there it is sent over to FNA which is Finance and Administration. And they review the W9 for any errors. Anything like that. And if it does come back with an error to the chain backwards, it goes from them to our Fiscal Department to me.

00;19;24;17 - 00;19;27;06
Alyssa Hudson
And that's when I would reach out to them. If there's an error.

00;19;27;09 - 00;19;51;20
Host
And sometimes there can be a change that not only puts them in modified status in a cap, but there could be a change that actually makes their Edison account, which is the program that, is the payment processing program for the state that puts them in an inactive status. Like if a 1099 form gets returned, if a check gets returned or they get something, a letter gets returned.

00;19;51;20 - 00;19;54;09
Alyssa Hudson
Closed bank account, all kinds of stuff like that.

00;19;54;19 - 00;19;57;17
Host
And so but basically, we lose control.

00;19;57;27 - 00;19;58;19
Alyssa Hudson
Yes, exactly.

00;19;58;24 - 00;20;20;01
Host
We lose control of the W9. And then when it comes to that information correcting it in Edison, they have to deal with with Finance and Administration. Right? Yes. As of the date of this podcast, I know that, Finance and Administration is a little behind in terms of responding to vendors, but you can imagine they have thousands and thousands of vendors across the state of Tennessee.

00;20;20;05 - 00;20;25;15
Alyssa Hudson
The whole state they deal with. Yeah. So that's a lot of information coming in all these agencies.

00;20;25;15 - 00;20;42;10
Host
And so it takes them a while to get back. And I know it's it's so frustrating to I understand the frustration of an attorney who waited till the end of a case that could have gone on for two years and now you're waiting to get paid. And it's beyond the 30 days that the AOC promised. But it's out of the AOCs hands.

00;20;42;13 - 00;20;47;18
Host
And, you know, it's like, why can't someone just push a button? I'll hear someone say.

00;20;47;20 - 00;20;50;01
Alyssa Hudson
I wish I could. I would do it if I could.

00;20;50;02 - 00;21;02;24
Host
Right. But but and in FNA they can't because they're trying to handle all of the things that they have to in order. So it just takes a while sometimes. So this is the key is, is try to for attorneys I think to be proactive on this.

00;21;02;25 - 00;21;15;11
Alyssa Hudson
Exactly. Just keep your information up to date. And they do work things in the order in which they receive. So if you send your information in last week, they're not going to be getting to it any time soon.

00;21;15;17 - 00;21;43;14
Host
Yeah. Well, on that point, if you were going to give some tips for attorneys, in general, not just not just about, supplier information, but W9s but also about claims or anything. And I'll be coming back to you on this Kendall, too. What would be some advice? I know we've talked about why they return claims, but what would be some advice that you would give to attorneys, as it relates to claims or supplier information.

00;21;43;16 - 00;22;04;18
Alyssa Hudson
Regarding the supplier information, just please make sure your information is up to date. That will save us a lot of time and hassle. And we're trying to get you paid as soon as possible. We're not trying to delay payment at all. And then in regards to claims, I would say if you have any kind of expenses, go ahead and upload the receipt.

00;22;04;25 - 00;22;22;23
Alyssa Hudson
If we don't need it, we can always unfile all the documents, so we'd rather have it on there than have to send it back to you and you have to upload it. And then another one is the final order. If your case is getting close to that 180 day mark, please, please, please go ahead and upload the final order.

00;22;22;26 - 00;22;41;11
Host
Yeah, avoid the return as much as you can, especially because if it's a complex and extended order, I can only get to my queue usually once a week. Yep. So you can you can almost assure if they see that I have I've approved something within the day or two that they say they were just lucky they got it in the day that I was doing those.

00;22;41;11 - 00;22;56;24
Host
But you know, just waiting. That's that's 5 or 6 days because of all my other responsibilities and I, I have that I can get to mine. Okay, Kendall, you're going to take us out here. So what advice would you give to attorneys, in terms of filing claims in the child welfare cases?

00;22;57;00 - 00;23;12;27
Kendall Leslie
I think my biggest would be to make sure that the claims, if they're nearing to 180 days or, just at any point in time before then to make sure to upload the adjudication order, just in case. So it'll be returned.

00;23;13;01 - 00;23;43;14
Host
Yeah. And I think I think that's right. Both of you have said that. I think that's right for me, too. I think that it just answers a lot of questions. If I had if I were king for a day and somebody on the podcast would ask me, from complex and extended what I would tell attorneys, oh, wait, I am king for the day, and I can say what I think they should do make sure the judge signs that complex and extended order before they submit the claim, because the last thing I want to do is to take half of their money away.

00;23;43;14 - 00;24;06;11
Host
The thing I know, I know, you guys have have it a little different. Your queues are never empty. You have hundreds of claims because you got it. You got to hit 250 every week. Just for us to stay on target. But I can empty my queue. Usually when I sit down and look at it and, you know, for me, I just want I want to go to the claims I know are going to be I can just approve, look at them and approve.

00;24;06;11 - 00;24;24;21
Host
I'm like you. I don't want to hold up their money and then I, you know, I probably need some therapy. I like my queue empty. You know, I don't think I could do what you all do because you all live with constantly. It's just a flood of claims coming in. You never see the end of it. I have to see my queue empty at some point in time.

00;24;24;24 - 00;24;41;27
Host
It would drive me nuts and I want to see. I don't want to see them slowed down. I want, I want them to get as much money is rule 13 will allow them to. So, you know, I really appreciate you both being part of the podcast today. Kendall. Thank you for all you do for, child welfare cases.

00;24;41;27 - 00;25;02;01
Host
You don't realize it, but you're actually helping across the state of Tennessee. And you too. I tell you, Alyssa, you help us in so many ways, not only in terms of the claims with non-capital, but helping. And I know sometimes you get the frustration from the attorneys. Thank you for being just your sweet, bubbly self that you are on our team and always kind to people.

00;25;02;01 - 00;25;05;20
Host
We appreciate your patience with everyone. So thank you for being on the podcast today.

00;25;05;20 - 00;25;07;17
Alyssa Hudson
Thank you for helping us.

00;25;07;19 - 00;25;13;10
Host
For more information, check out the Indigent Representation web page at tncourts.gov.