{"version":"1.0.0","segments":[{"speaker":"Shawn Richards","startTime":0.0,"endTime":4.363,"body":"To be a really"},{"speaker":"Shawn Richards","startTime":0.0,"endTime":4.363,"body":"high performing team, you need"},{"speaker":"Shawn Richards","startTime":4.46,"endTime":10.376,"body":"three elements to be operating"},{"speaker":"Shawn Richards","startTime":4.46,"endTime":10.376,"body":"at a very high level. You need"},{"speaker":"Shawn Richards","startTime":10.473,"endTime":15.709,"body":"to have high productivity, of"},{"speaker":"Shawn Richards","startTime":10.473,"endTime":15.709,"body":"course. You need to have"},{"speaker":"Shawn Richards","startTime":15.806,"endTime":21.237,"body":"outcomes, they're getting what"},{"speaker":"Shawn Richards","startTime":15.806,"endTime":21.237,"body":"you need done to move the"},{"speaker":"Shawn Richards","startTime":21.333,"endTime":26.57,"body":"company forward. The second"},{"speaker":"Shawn Richards","startTime":21.333,"endTime":26.57,"body":"thing is a really positive"},{"speaker":"Shawn Richards","startTime":26.667,"endTime":32.485,"body":"culture. And there are so many"},{"speaker":"Shawn Richards","startTime":26.667,"endTime":32.485,"body":"things that are just, just in"},{"speaker":"Shawn Richards","startTime":32.582,"endTime":37.625,"body":"that piece that are so"},{"speaker":"Shawn Richards","startTime":32.582,"endTime":37.625,"body":"important. But the third is a"},{"speaker":"Shawn Richards","startTime":37.722,"endTime":43.831,"body":"competent leader that can help"},{"speaker":"Shawn Richards","startTime":37.722,"endTime":43.831,"body":"manage those two things, as well"},{"speaker":"Shawn Richards","startTime":43.928,"endTime":49.65,"body":"as all the people, but you need"},{"speaker":"Shawn Richards","startTime":43.928,"endTime":49.65,"body":"to have all three elements."},{"speaker":"The MindShift Podcast","startTime":51.72,"endTime":54.15,"body":"This is"},{"speaker":"The MindShift Podcast","startTime":51.72,"endTime":54.15,"body":"The MindShift Podcast where we"},{"speaker":"The MindShift Podcast","startTime":54.15,"endTime":57.3,"body":"share real stories, real"},{"speaker":"The MindShift Podcast","startTime":54.15,"endTime":57.3,"body":"strategies, that will help you"},{"speaker":"The MindShift Podcast","startTime":57.36,"endTime":61.23,"body":"find real success. This is the"},{"speaker":"The MindShift Podcast","startTime":57.36,"endTime":61.23,"body":"place to hear from people just"},{"speaker":"The MindShift Podcast","startTime":61.23,"endTime":64.53,"body":"like you who have taken their"},{"speaker":"The MindShift Podcast","startTime":61.23,"endTime":64.53,"body":"ideas, goals and dreams from a"},{"speaker":"The MindShift Podcast","startTime":64.53,"endTime":67.65,"body":"point of inspiration to"},{"speaker":"The MindShift Podcast","startTime":64.53,"endTime":67.65,"body":"realization or when life knocked"},{"speaker":"The MindShift Podcast","startTime":67.65,"endTime":71.52,"body":"them down, from a point of"},{"speaker":"The MindShift Podcast","startTime":67.65,"endTime":71.52,"body":"breakdown to breakthrough. I'm"},{"speaker":"The MindShift Podcast","startTime":71.52,"endTime":73.89,"body":"your host, Darrell Evans. Let's"},{"speaker":"The MindShift Podcast","startTime":71.52,"endTime":73.89,"body":"get started with today's"},{"speaker":"The MindShift Podcast","startTime":73.89,"endTime":74.34,"body":"episode."},{"speaker":"Darrell Evans","startTime":80.16,"endTime":81.96,"body":"Hey, my friend."},{"speaker":"Darrell Evans","startTime":80.16,"endTime":81.96,"body":"Welcome back to another episode"},{"speaker":"Darrell Evans","startTime":81.96,"endTime":84.39,"body":"of The MindShift Podcast. I'm"},{"speaker":"Darrell Evans","startTime":81.96,"endTime":84.39,"body":"your host, Darrell Evans. I'm"},{"speaker":"Darrell Evans","startTime":84.39,"endTime":87.6,"body":"excited for you to be here for"},{"speaker":"Darrell Evans","startTime":84.39,"endTime":87.6,"body":"today's conversation with"},{"speaker":"Darrell Evans","startTime":87.6,"endTime":91.14,"body":"another exciting and dynamic"},{"speaker":"Darrell Evans","startTime":87.6,"endTime":91.14,"body":"entrepreneur. As you know, every"},{"speaker":"Darrell Evans","startTime":91.14,"endTime":93.45,"body":"week on this show, we sit down"},{"speaker":"Darrell Evans","startTime":91.14,"endTime":93.45,"body":"and talk to entrepreneurs about"},{"speaker":"Darrell Evans","startTime":93.45,"endTime":96.06,"body":"their journey from inspiration"},{"speaker":"Darrell Evans","startTime":93.45,"endTime":96.06,"body":"to realization and when life"},{"speaker":"Darrell Evans","startTime":96.06,"endTime":100.26,"body":"knocks them down, from breakdown"},{"speaker":"Darrell Evans","startTime":96.06,"endTime":100.26,"body":"to breakthrough. If you enjoy"},{"speaker":"Darrell Evans","startTime":100.26,"endTime":103.2,"body":"today's show, I'd encourage you"},{"speaker":"Darrell Evans","startTime":100.26,"endTime":103.2,"body":"to hit the follow or subscribe"},{"speaker":"Darrell Evans","startTime":103.2,"endTime":106.29,"body":"button wherever you're listening"},{"speaker":"Darrell Evans","startTime":103.2,"endTime":106.29,"body":"so that you never miss one of"},{"speaker":"Darrell Evans","startTime":106.29,"endTime":110.49,"body":"our episodes. I have a great"},{"speaker":"Darrell Evans","startTime":106.29,"endTime":110.49,"body":"conversation today planned with"},{"speaker":"Darrell Evans","startTime":110.52,"endTime":113.82,"body":"my good man, Shawn Richards."},{"speaker":"Darrell Evans","startTime":110.52,"endTime":113.82,"body":"Shawn's been a business"},{"speaker":"Darrell Evans","startTime":113.82,"endTime":118.11,"body":"executive for over 30 years. And"},{"speaker":"Darrell Evans","startTime":113.82,"endTime":118.11,"body":"let me tell you, he's worked in"},{"speaker":"Darrell Evans","startTime":118.11,"endTime":123.36,"body":"small businesses. He's worked as"},{"speaker":"Darrell Evans","startTime":118.11,"endTime":123.36,"body":"a COO, as a CFO. And he's really"},{"speaker":"Darrell Evans","startTime":123.36,"endTime":125.85,"body":"committed and has been committed"},{"speaker":"Darrell Evans","startTime":123.36,"endTime":125.85,"body":"to business success at all"},{"speaker":"Darrell Evans","startTime":125.85,"endTime":129.69,"body":"levels. In more recent years,"},{"speaker":"Darrell Evans","startTime":125.85,"endTime":129.69,"body":"Shawn has found tremendous"},{"speaker":"Darrell Evans","startTime":129.69,"endTime":132.81,"body":"passion in helping leaders"},{"speaker":"Darrell Evans","startTime":129.69,"endTime":132.81,"body":"develop their team building"},{"speaker":"Darrell Evans","startTime":132.81,"endTime":136.14,"body":"skills, their strategies, and"},{"speaker":"Darrell Evans","startTime":132.81,"endTime":136.14,"body":"turn really excellent teams that"},{"speaker":"Darrell Evans","startTime":136.14,"endTime":140.19,"body":"are already performing well into"},{"speaker":"Darrell Evans","startTime":136.14,"endTime":140.19,"body":"high performing extraordinary"},{"speaker":"Darrell Evans","startTime":140.19,"endTime":144.21,"body":"teams. His training programs"},{"speaker":"Darrell Evans","startTime":140.19,"endTime":144.21,"body":"comprise nine different courses"},{"speaker":"Darrell Evans","startTime":144.33,"endTime":146.91,"body":"that are all designed to help"},{"speaker":"Darrell Evans","startTime":144.33,"endTime":146.91,"body":"leaders learn how to boost"},{"speaker":"Darrell Evans","startTime":146.91,"endTime":152.22,"body":"productivity, and boost and"},{"speaker":"Darrell Evans","startTime":146.91,"endTime":152.22,"body":"build positive cultures. He is a"},{"speaker":"Darrell Evans","startTime":152.22,"endTime":155.25,"body":"Gallup Certified Strengths"},{"speaker":"Darrell Evans","startTime":152.22,"endTime":155.25,"body":"Coach, which I'm going to help"},{"speaker":"Darrell Evans","startTime":155.49,"endTime":158.34,"body":"you understand a lot about that"},{"speaker":"Darrell Evans","startTime":155.49,"endTime":158.34,"body":"because I want to learn about it"},{"speaker":"Darrell Evans","startTime":158.34,"endTime":164.46,"body":"as well. And he's also certified"},{"speaker":"Darrell Evans","startTime":158.34,"endTime":164.46,"body":"as a TES facilitator for AIR"},{"speaker":"Darrell Evans","startTime":164.46,"endTime":168.0,"body":"Consulting of Philadelphia."},{"speaker":"Darrell Evans","startTime":164.46,"endTime":168.0,"body":"That's another area we're really"},{"speaker":"Darrell Evans","startTime":168.0,"endTime":171.81,"body":"going to unpack today. And he"},{"speaker":"Darrell Evans","startTime":168.0,"endTime":171.81,"body":"and I first met, was through his"},{"speaker":"Darrell Evans","startTime":171.81,"endTime":175.71,"body":"podcast. He is the host of the"},{"speaker":"Darrell Evans","startTime":171.81,"endTime":175.71,"body":"Team Engagement Podcast. Really"},{"speaker":"Darrell Evans","startTime":175.71,"endTime":178.71,"body":"looking forward to this"},{"speaker":"Darrell Evans","startTime":175.71,"endTime":178.71,"body":"conversation. Let me introduce"},{"speaker":"Darrell Evans","startTime":178.71,"endTime":181.26,"body":"you to Shawn Richards. Shawn,"},{"speaker":"Darrell Evans","startTime":178.71,"endTime":181.26,"body":"welcome to the show."},{"speaker":"Shawn Richards","startTime":181.65,"endTime":183.39,"body":"Thank you so"},{"speaker":"Shawn Richards","startTime":181.65,"endTime":183.39,"body":"much, Darrell, I am really"},{"speaker":"Shawn Richards","startTime":183.39,"endTime":185.67,"body":"excited to be joining you today"},{"speaker":"Shawn Richards","startTime":183.39,"endTime":185.67,"body":"on your podcast."},{"speaker":"Darrell Evans","startTime":185.94,"endTime":187.71,"body":"I'm so glad to"},{"speaker":"Darrell Evans","startTime":185.94,"endTime":187.71,"body":"reconnect with you, my friend."},{"speaker":"Darrell Evans","startTime":187.74,"endTime":191.25,"body":"We had a great time, a month or"},{"speaker":"Darrell Evans","startTime":187.74,"endTime":191.25,"body":"so, two months ago, we got"},{"speaker":"Darrell Evans","startTime":191.25,"endTime":194.07,"body":"connected, I was able to spend"},{"speaker":"Darrell Evans","startTime":191.25,"endTime":194.07,"body":"some time with you on your show,"},{"speaker":"Darrell Evans","startTime":194.07,"endTime":197.58,"body":"loved it. The Team Engagement"},{"speaker":"Darrell Evans","startTime":194.07,"endTime":197.58,"body":"Podcast is something that I just"},{"speaker":"Darrell Evans","startTime":197.58,"endTime":199.89,"body":"feel so passionate about team"},{"speaker":"Darrell Evans","startTime":197.58,"endTime":199.89,"body":"engagement, because as"},{"speaker":"Darrell Evans","startTime":199.89,"endTime":204.15,"body":"entrepreneurs, you go nowhere"},{"speaker":"Darrell Evans","startTime":199.89,"endTime":204.15,"body":"without your team. And so I'm"},{"speaker":"Darrell Evans","startTime":204.15,"endTime":206.28,"body":"looking forward to your insights"},{"speaker":"Darrell Evans","startTime":204.15,"endTime":206.28,"body":"there. I know a lot of"},{"speaker":"Darrell Evans","startTime":206.28,"endTime":209.28,"body":"entrepreneurs are afraid to hire"},{"speaker":"Darrell Evans","startTime":206.28,"endTime":209.28,"body":"people because they don't want"},{"speaker":"Darrell Evans","startTime":209.28,"endTime":211.8,"body":"to manage it. They're afraid to"},{"speaker":"Darrell Evans","startTime":209.28,"endTime":211.8,"body":"build a team or expand the"},{"speaker":"Darrell Evans","startTime":211.8,"endTime":215.28,"body":"business because there, there's"},{"speaker":"Darrell Evans","startTime":211.8,"endTime":215.28,"body":"a risk factor. And I just want"},{"speaker":"Darrell Evans","startTime":215.28,"endTime":218.7,"body":"to start really quick. What is"},{"speaker":"Darrell Evans","startTime":215.28,"endTime":218.7,"body":"it about building teams from"},{"speaker":"Darrell Evans","startTime":218.7,"endTime":221.19,"body":"your perspective that makes it"},{"speaker":"Darrell Evans","startTime":218.7,"endTime":221.19,"body":"so difficult?"},{"speaker":"Shawn Richards","startTime":221.58,"endTime":223.14,"body":"Part of it is"},{"speaker":"Shawn Richards","startTime":221.58,"endTime":223.14,"body":"what you talked about, Darrell,"},{"speaker":"Shawn Richards","startTime":223.14,"endTime":226.98,"body":"which is that trust factor, and"},{"speaker":"Shawn Richards","startTime":223.14,"endTime":226.98,"body":"it is difficult when you're the"},{"speaker":"Shawn Richards","startTime":226.98,"endTime":230.91,"body":"entrepreneur, your company is"},{"speaker":"Shawn Richards","startTime":226.98,"endTime":230.91,"body":"your baby, and you don't want to"},{"speaker":"Shawn Richards","startTime":230.91,"endTime":233.97,"body":"just give that away. And so it"},{"speaker":"Shawn Richards","startTime":230.91,"endTime":233.97,"body":"takes a high level of trust with"},{"speaker":"Shawn Richards","startTime":233.97,"endTime":237.06,"body":"your people to be able to"},{"speaker":"Shawn Richards","startTime":233.97,"endTime":237.06,"body":"delegate assignments to them and"},{"speaker":"Shawn Richards","startTime":237.06,"endTime":240.33,"body":"trust that they can do it in a"},{"speaker":"Shawn Richards","startTime":237.06,"endTime":240.33,"body":"way that's at least close to"},{"speaker":"Shawn Richards","startTime":240.33,"endTime":244.44,"body":"what you, the entrepreneur,"},{"speaker":"Shawn Richards","startTime":240.33,"endTime":244.44,"body":"envision for the success journey"},{"speaker":"Shawn Richards","startTime":244.47,"endTime":248.52,"body":"of your customer or client. And"},{"speaker":"Shawn Richards","startTime":244.47,"endTime":248.52,"body":"so it takes a lot of trust. And"},{"speaker":"Shawn Richards","startTime":248.52,"endTime":252.9,"body":"for some, quite frankly, it is"},{"speaker":"Shawn Richards","startTime":248.52,"endTime":252.9,"body":"just a pain to go out and find"},{"speaker":"Shawn Richards","startTime":252.9,"endTime":257.16,"body":"those people and to find ways to"},{"speaker":"Shawn Richards","startTime":252.9,"endTime":257.16,"body":"hire effectively. And then to"},{"speaker":"Shawn Richards","startTime":257.16,"endTime":260.28,"body":"retain that talent, especially"},{"speaker":"Shawn Richards","startTime":257.16,"endTime":260.28,"body":"the top talent, you know, those"},{"speaker":"Shawn Richards","startTime":260.28,"endTime":264.09,"body":"people that are really making a"},{"speaker":"Shawn Richards","startTime":260.28,"endTime":264.09,"body":"positive impact in your company,"},{"speaker":"Shawn Richards","startTime":264.09,"endTime":266.64,"body":"you want to hold on to them. But"},{"speaker":"Shawn Richards","startTime":264.09,"endTime":266.64,"body":"especially in today's"},{"speaker":"Shawn Richards","startTime":266.7,"endTime":269.85,"body":"environment, that's really"},{"speaker":"Shawn Richards","startTime":266.7,"endTime":269.85,"body":"difficult. And so there's"},{"speaker":"Shawn Richards","startTime":269.85,"endTime":272.25,"body":"definitely some challenges"},{"speaker":"Shawn Richards","startTime":269.85,"endTime":272.25,"body":"there. So there's a lot of"},{"speaker":"Shawn Richards","startTime":272.25,"endTime":275.52,"body":"reasons why people are reluctant"},{"speaker":"Shawn Richards","startTime":272.25,"endTime":275.52,"body":"to take that leap. If you're an"},{"speaker":"Shawn Richards","startTime":275.52,"endTime":278.97,"body":"entrepreneur that is looking to"},{"speaker":"Shawn Richards","startTime":275.52,"endTime":278.97,"body":"start scaling and expanding and"},{"speaker":"Shawn Richards","startTime":278.97,"endTime":281.79,"body":"hiring. It's a big leap. It's a"},{"speaker":"Shawn Richards","startTime":278.97,"endTime":281.79,"body":"challenge."},{"speaker":"Darrell Evans","startTime":282.15,"endTime":286.14,"body":"Yeah. We're gonna"},{"speaker":"Darrell Evans","startTime":282.15,"endTime":286.14,"body":"unpack that right. Find, acquire"},{"speaker":"Darrell Evans","startTime":286.41,"endTime":289.59,"body":"and retain - three key"},{"speaker":"Darrell Evans","startTime":286.41,"endTime":289.59,"body":"components to the whole"},{"speaker":"Darrell Evans","startTime":289.59,"endTime":292.59,"body":"equation. And today. I mean, if"},{"speaker":"Darrell Evans","startTime":289.59,"endTime":292.59,"body":"we just look at the news right"},{"speaker":"Darrell Evans","startTime":292.59,"endTime":295.8,"body":"now, more people are leaving the"},{"speaker":"Darrell Evans","startTime":292.59,"endTime":295.8,"body":"workforce. And I'm really"},{"speaker":"Darrell Evans","startTime":295.8,"endTime":297.87,"body":"interested to see what you got"},{"speaker":"Darrell Evans","startTime":295.8,"endTime":297.87,"body":"to say about that. But before we"},{"speaker":"Darrell Evans","startTime":297.87,"endTime":299.97,"body":"dive into all of the nitty"},{"speaker":"Darrell Evans","startTime":297.87,"endTime":299.97,"body":"gritty and really start to"},{"speaker":"Darrell Evans","startTime":299.97,"endTime":302.25,"body":"unpack, let's go back to the"},{"speaker":"Darrell Evans","startTime":299.97,"endTime":302.25,"body":"beginning, tell us a little bit"},{"speaker":"Darrell Evans","startTime":302.25,"endTime":305.52,"body":"about who you are, what you do,"},{"speaker":"Darrell Evans","startTime":302.25,"endTime":305.52,"body":"who you do it for, and let's"},{"speaker":"Darrell Evans","startTime":305.52,"endTime":306.12,"body":"start there."},{"speaker":"Shawn Richards","startTime":306.33,"endTime":309.84,"body":"You bet. Thank"},{"speaker":"Shawn Richards","startTime":306.33,"endTime":309.84,"body":"you. I spend a lot of time, as"},{"speaker":"Shawn Richards","startTime":309.84,"endTime":311.97,"body":"you mentioned in the"},{"speaker":"Shawn Richards","startTime":309.84,"endTime":311.97,"body":"introduction, working in and"},{"speaker":"Shawn Richards","startTime":312.03,"endTime":315.96,"body":"around small businesses, and"},{"speaker":"Shawn Richards","startTime":312.03,"endTime":315.96,"body":"really enjoyed it. I worked with"},{"speaker":"Shawn Richards","startTime":315.96,"endTime":318.69,"body":"some fantastic teams working"},{"speaker":"Shawn Richards","startTime":315.96,"endTime":318.69,"body":"under the direction of some"},{"speaker":"Shawn Richards","startTime":318.69,"endTime":321.9,"body":"great leaders myself, and had"},{"speaker":"Shawn Richards","startTime":318.69,"endTime":321.9,"body":"the opportunity to learn and"},{"speaker":"Shawn Richards","startTime":321.9,"endTime":325.14,"body":"grow and become a leader in"},{"speaker":"Shawn Richards","startTime":321.9,"endTime":325.14,"body":"those companies. But what I"},{"speaker":"Shawn Richards","startTime":325.14,"endTime":327.9,"body":"found was that kind of on the"},{"speaker":"Shawn Richards","startTime":325.14,"endTime":327.9,"body":"side, so to speak, kind of my"},{"speaker":"Shawn Richards","startTime":327.9,"endTime":331.74,"body":"little side hustle, was to kind"},{"speaker":"Shawn Richards","startTime":327.9,"endTime":331.74,"body":"of coach people or advise them"},{"speaker":"Shawn Richards","startTime":331.74,"endTime":335.7,"body":"on starting their own business."},{"speaker":"Shawn Richards","startTime":331.74,"endTime":335.7,"body":"And so keep a long story short,"},{"speaker":"Shawn Richards","startTime":336.06,"endTime":339.57,"body":"I eventually decided to start my"},{"speaker":"Shawn Richards","startTime":336.06,"endTime":339.57,"body":"own business where I would"},{"speaker":"Shawn Richards","startTime":339.57,"endTime":342.48,"body":"advise people and consult people"},{"speaker":"Shawn Richards","startTime":339.57,"endTime":342.48,"body":"on doing that. And for a little"},{"speaker":"Shawn Richards","startTime":342.48,"endTime":345.93,"body":"while it was primarily to help"},{"speaker":"Shawn Richards","startTime":342.48,"endTime":345.93,"body":"them set up the business and"},{"speaker":"Shawn Richards","startTime":345.93,"endTime":348.12,"body":"guide them through the process,"},{"speaker":"Shawn Richards","startTime":345.93,"endTime":348.12,"body":"either direct them to an"},{"speaker":"Shawn Richards","startTime":348.12,"endTime":350.73,"body":"attorney, or an accountant or"},{"speaker":"Shawn Richards","startTime":348.12,"endTime":350.73,"body":"somebody but also help them with"},{"speaker":"Shawn Richards","startTime":350.73,"endTime":354.69,"body":"the steps about kind of going"},{"speaker":"Shawn Richards","startTime":350.73,"endTime":354.69,"body":"from that idea, that conception,"},{"speaker":"Shawn Richards","startTime":354.9,"endTime":357.6,"body":"and getting it launched. I found"},{"speaker":"Shawn Richards","startTime":354.9,"endTime":357.6,"body":"that through a lot of"},{"speaker":"Shawn Richards","startTime":357.6,"endTime":360.15,"body":"networking, I was able to"},{"speaker":"Shawn Richards","startTime":357.6,"endTime":360.15,"body":"connect them with good people."},{"speaker":"Shawn Richards","startTime":360.15,"endTime":363.72,"body":"And so that turned into a"},{"speaker":"Shawn Richards","startTime":360.15,"endTime":363.72,"body":"passion of mine. But ironically,"},{"speaker":"Shawn Richards","startTime":363.72,"endTime":367.23,"body":"I refined that passion just a"},{"speaker":"Shawn Richards","startTime":363.72,"endTime":367.23,"body":"little bit more recently, over"},{"speaker":"Shawn Richards","startTime":367.23,"endTime":370.89,"body":"the last just last three or four"},{"speaker":"Shawn Richards","startTime":367.23,"endTime":370.89,"body":"years, really, and got more"},{"speaker":"Shawn Richards","startTime":370.89,"endTime":375.12,"body":"specific to the leaders of the"},{"speaker":"Shawn Richards","startTime":370.89,"endTime":375.12,"body":"teams, and really wanting to"},{"speaker":"Shawn Richards","startTime":375.12,"endTime":378.72,"body":"help them understand their role"},{"speaker":"Shawn Richards","startTime":375.12,"endTime":378.72,"body":"and how they can be most"},{"speaker":"Shawn Richards","startTime":378.72,"endTime":382.11,"body":"effective in their leadership"},{"speaker":"Shawn Richards","startTime":378.72,"endTime":382.11,"body":"role, and how they can help the"},{"speaker":"Shawn Richards","startTime":382.11,"endTime":385.26,"body":"people on their team and the"},{"speaker":"Shawn Richards","startTime":382.11,"endTime":385.26,"body":"people in their company really"},{"speaker":"Shawn Richards","startTime":385.26,"endTime":388.74,"body":"see success. And of course, the"},{"speaker":"Shawn Richards","startTime":385.26,"endTime":388.74,"body":"irony behind it, when I say"},{"speaker":"Shawn Richards","startTime":388.74,"endTime":391.77,"body":"experience success, you have to"},{"speaker":"Shawn Richards","startTime":388.74,"endTime":391.77,"body":"know how to define it first."},{"speaker":"Darrell Evans","startTime":391.77,"endTime":391.98,"body":"Right."},{"speaker":"Shawn Richards","startTime":391.98,"endTime":393.72,"body":"And that's"},{"speaker":"Shawn Richards","startTime":391.98,"endTime":393.72,"body":"usually where a lot of people,"},{"speaker":"Shawn Richards","startTime":393.87,"endTime":396.15,"body":"they're a little bit off, you"},{"speaker":"Shawn Richards","startTime":393.87,"endTime":396.15,"body":"might say. One, you know, you"},{"speaker":"Shawn Richards","startTime":396.15,"endTime":398.46,"body":"and I might have two very"},{"speaker":"Shawn Richards","startTime":396.15,"endTime":398.46,"body":"different definitions of what"},{"speaker":"Shawn Richards","startTime":398.46,"endTime":402.06,"body":"success looks like. And so"},{"speaker":"Shawn Richards","startTime":398.46,"endTime":402.06,"body":"there's a lot of pieces to that."},{"speaker":"Shawn Richards","startTime":402.06,"endTime":405.72,"body":"But I really became excited and"},{"speaker":"Shawn Richards","startTime":402.06,"endTime":405.72,"body":"passionate about helping leaders"},{"speaker":"Shawn Richards","startTime":405.87,"endTime":410.46,"body":"who want to become better, and"},{"speaker":"Shawn Richards","startTime":405.87,"endTime":410.46,"body":"want to lead teams in a really"},{"speaker":"Shawn Richards","startTime":410.46,"endTime":414.03,"body":"highly effective and a very,"},{"speaker":"Shawn Richards","startTime":410.46,"endTime":414.03,"body":"very high performing level. So"},{"speaker":"Shawn Richards","startTime":414.03,"endTime":415.56,"body":"that's where my passion is"},{"speaker":"Shawn Richards","startTime":414.03,"endTime":415.56,"body":"today."},{"speaker":"Darrell Evans","startTime":415.95,"endTime":418.32,"body":"Got it. I want to"},{"speaker":"Darrell Evans","startTime":415.95,"endTime":418.32,"body":"take you back. Because you know,"},{"speaker":"Darrell Evans","startTime":418.38,"endTime":421.83,"body":"like you, I've been in business"},{"speaker":"Darrell Evans","startTime":418.38,"endTime":421.83,"body":"now 30 years and I get this"},{"speaker":"Darrell Evans","startTime":421.83,"endTime":424.17,"body":"question from time to time. So I"},{"speaker":"Darrell Evans","startTime":421.83,"endTime":424.17,"body":"want to throw it over to you and"},{"speaker":"Darrell Evans","startTime":424.17,"endTime":428.22,"body":"say, What would you give your 30"},{"speaker":"Darrell Evans","startTime":424.17,"endTime":428.22,"body":"year younger, entrepreneurial"},{"speaker":"Darrell Evans","startTime":428.22,"endTime":432.81,"body":"self today that would help that"},{"speaker":"Darrell Evans","startTime":428.22,"endTime":432.81,"body":"person who is say, 30 years"},{"speaker":"Darrell Evans","startTime":432.84,"endTime":435.84,"body":"behind us in this journey?"},{"speaker":"Darrell Evans","startTime":432.84,"endTime":435.84,"body":"Because we got a lot of young"},{"speaker":"Darrell Evans","startTime":435.84,"endTime":437.82,"body":"entrepreneurs coming up these"},{"speaker":"Darrell Evans","startTime":435.84,"endTime":437.82,"body":"days. You know, it seems like"},{"speaker":"Darrell Evans","startTime":437.82,"endTime":441.42,"body":"entrepreneurship now is the new"},{"speaker":"Darrell Evans","startTime":437.82,"endTime":441.42,"body":"thing to do. What would you say"},{"speaker":"Darrell Evans","startTime":441.42,"endTime":444.12,"body":"to your 30 year younger self"},{"speaker":"Darrell Evans","startTime":441.42,"endTime":444.12,"body":"that you wish you knew back"},{"speaker":"Darrell Evans","startTime":444.12,"endTime":444.36,"body":"then?"},{"speaker":"Shawn Richards","startTime":444.63,"endTime":447.12,"body":"That's a great"},{"speaker":"Shawn Richards","startTime":444.63,"endTime":447.12,"body":"question. And unfortunately, I"},{"speaker":"Shawn Richards","startTime":447.12,"endTime":449.73,"body":"have a very quick answer. And"},{"speaker":"Shawn Richards","startTime":447.12,"endTime":449.73,"body":"that is be willing to fail"},{"speaker":"Shawn Richards","startTime":449.73,"endTime":453.54,"body":"forward is the phrase I'm going"},{"speaker":"Shawn Richards","startTime":449.73,"endTime":453.54,"body":"to use. Even today, I still have"},{"speaker":"Shawn Richards","startTime":453.54,"endTime":456.9,"body":"those moments where if I'm not"},{"speaker":"Shawn Richards","startTime":453.54,"endTime":456.9,"body":"careful, I'll be afraid to try"},{"speaker":"Shawn Richards","startTime":456.9,"endTime":461.04,"body":"something for fear of the"},{"speaker":"Shawn Richards","startTime":456.9,"endTime":461.04,"body":"failure. And I have over the"},{"speaker":"Shawn Richards","startTime":461.04,"endTime":464.1,"body":"years learned to discipline"},{"speaker":"Shawn Richards","startTime":461.04,"endTime":464.1,"body":"myself and I've helped others do"},{"speaker":"Shawn Richards","startTime":464.1,"endTime":467.73,"body":"the same thing to understand"},{"speaker":"Shawn Richards","startTime":464.1,"endTime":467.73,"body":"that, do the best you can to"},{"speaker":"Shawn Richards","startTime":467.73,"endTime":470.79,"body":"prepare, and there are"},{"speaker":"Shawn Richards","startTime":467.73,"endTime":470.79,"body":"definitely some strategies and"},{"speaker":"Shawn Richards","startTime":470.79,"endTime":473.31,"body":"some things that we can do to"},{"speaker":"Shawn Richards","startTime":470.79,"endTime":473.31,"body":"help people be better prepared"},{"speaker":"Shawn Richards","startTime":473.31,"endTime":476.43,"body":"and have more confidence. But"},{"speaker":"Shawn Richards","startTime":473.31,"endTime":476.43,"body":"also recognize that not"},{"speaker":"Shawn Richards","startTime":476.43,"endTime":479.91,"body":"everything is going to go"},{"speaker":"Shawn Richards","startTime":476.43,"endTime":479.91,"body":"exactly like you want, exactly"},{"speaker":"Shawn Richards","startTime":479.91,"endTime":483.84,"body":"how you plan it, it's learning"},{"speaker":"Shawn Richards","startTime":479.91,"endTime":483.84,"body":"how to respond to those"},{"speaker":"Shawn Richards","startTime":483.84,"endTime":487.44,"body":"situations. And so if I were to"},{"speaker":"Shawn Richards","startTime":483.84,"endTime":487.44,"body":"go back to 30 years, I would"},{"speaker":"Shawn Richards","startTime":487.44,"endTime":492.63,"body":"say, Shawn, try things. Be"},{"speaker":"Shawn Richards","startTime":487.44,"endTime":492.63,"body":"willing to try and be willing to"},{"speaker":"Shawn Richards","startTime":492.63,"endTime":495.36,"body":"learn when you stumble, when you"},{"speaker":"Shawn Richards","startTime":492.63,"endTime":495.36,"body":"have a mistake, when something"},{"speaker":"Shawn Richards","startTime":495.36,"endTime":498.72,"body":"doesn't go as planned, be"},{"speaker":"Shawn Richards","startTime":495.36,"endTime":498.72,"body":"willing to learn from it and"},{"speaker":"Shawn Richards","startTime":498.72,"endTime":502.62,"body":"take a very proactive learning"},{"speaker":"Shawn Richards","startTime":498.72,"endTime":502.62,"body":"approach from the failure"},{"speaker":"Shawn Richards","startTime":502.62,"endTime":505.56,"body":"because it's going to happen."},{"speaker":"Shawn Richards","startTime":502.62,"endTime":505.56,"body":"You can't avoid it, none of us"},{"speaker":"Shawn Richards","startTime":505.56,"endTime":505.98,"body":"can."},{"speaker":"Darrell Evans","startTime":506.04,"endTime":506.34,"body":"Right."},{"speaker":"Shawn Richards","startTime":506.37,"endTime":508.11,"body":"And so that"},{"speaker":"Shawn Richards","startTime":506.37,"endTime":508.11,"body":"would be the advice I would give"},{"speaker":"Shawn Richards","startTime":508.11,"endTime":511.53,"body":"myself, is be willing to fail"},{"speaker":"Shawn Richards","startTime":508.11,"endTime":511.53,"body":"forward, meaning it's going to"},{"speaker":"Shawn Richards","startTime":511.53,"endTime":514.68,"body":"happen but don't let that set"},{"speaker":"Shawn Richards","startTime":511.53,"endTime":514.68,"body":"you back. Be willing to use that"},{"speaker":"Shawn Richards","startTime":514.68,"endTime":517.65,"body":"to continue your own growth and"},{"speaker":"Shawn Richards","startTime":514.68,"endTime":517.65,"body":"the growth of your idea, your"},{"speaker":"Shawn Richards","startTime":517.65,"endTime":520.14,"body":"business, your company, whatever"},{"speaker":"Shawn Richards","startTime":517.65,"endTime":520.14,"body":"it may be."},{"speaker":"Darrell Evans","startTime":520.53,"endTime":522.93,"body":"I love that, fail"},{"speaker":"Darrell Evans","startTime":520.53,"endTime":522.93,"body":"forward. You know, there's"},{"speaker":"Darrell Evans","startTime":522.93,"endTime":525.72,"body":"always feedback in a failure,"},{"speaker":"Darrell Evans","startTime":522.93,"endTime":525.72,"body":"right? Just look at failure as"},{"speaker":"Darrell Evans","startTime":525.72,"endTime":528.15,"body":"feedback. And I think that's"},{"speaker":"Darrell Evans","startTime":525.72,"endTime":528.15,"body":"what you're saying. There's"},{"speaker":"Darrell Evans","startTime":528.15,"endTime":531.63,"body":"just, don't be afraid. I can"},{"speaker":"Darrell Evans","startTime":528.15,"endTime":531.63,"body":"think back to my early 20s as"},{"speaker":"Darrell Evans","startTime":531.63,"endTime":533.46,"body":"well, There was a ton of"},{"speaker":"Darrell Evans","startTime":531.63,"endTime":533.46,"body":"failure, there was a ton of"},{"speaker":"Darrell Evans","startTime":533.46,"endTime":536.43,"body":"fear. There was a ton of things"},{"speaker":"Darrell Evans","startTime":533.46,"endTime":536.43,"body":"on the outside that didn't look"},{"speaker":"Darrell Evans","startTime":536.43,"endTime":540.03,"body":"like fear but deep down, I was"},{"speaker":"Darrell Evans","startTime":536.43,"endTime":540.03,"body":"just afraid. And I would have"},{"speaker":"Darrell Evans","startTime":540.06,"endTime":543.36,"body":"believed in myself a little"},{"speaker":"Darrell Evans","startTime":540.06,"endTime":543.36,"body":"sooner. Shawn, 30 years, I just"},{"speaker":"Darrell Evans","startTime":543.36,"endTime":547.11,"body":"want to do a little bit of"},{"speaker":"Darrell Evans","startTime":543.36,"endTime":547.11,"body":"unpacking longevity, like I'm a"},{"speaker":"Darrell Evans","startTime":547.11,"endTime":551.43,"body":"big believer in the long term,"},{"speaker":"Darrell Evans","startTime":547.11,"endTime":551.43,"body":"the long game. So I got a couple"},{"speaker":"Darrell Evans","startTime":551.43,"endTime":554.49,"body":"of questions related to your 30"},{"speaker":"Darrell Evans","startTime":551.43,"endTime":554.49,"body":"year journey and one of them is"},{"speaker":"Darrell Evans","startTime":554.49,"endTime":559.74,"body":"about, how do you stay plugged"},{"speaker":"Darrell Evans","startTime":554.49,"endTime":559.74,"body":"in when things are not going"},{"speaker":"Darrell Evans","startTime":559.74,"endTime":563.19,"body":"your way, when things are kind"},{"speaker":"Darrell Evans","startTime":559.74,"endTime":563.19,"body":"of tough? How do you deal with"},{"speaker":"Darrell Evans","startTime":563.19,"endTime":565.8,"body":"pressure when those types of"},{"speaker":"Darrell Evans","startTime":563.19,"endTime":565.8,"body":"things have happened over the 30"},{"speaker":"Darrell Evans","startTime":565.8,"endTime":568.23,"body":"years? And we probably don't"},{"speaker":"Darrell Evans","startTime":565.8,"endTime":568.23,"body":"have time to unpack all the"},{"speaker":"Darrell Evans","startTime":568.23,"endTime":571.56,"body":"things that happened in 30"},{"speaker":"Darrell Evans","startTime":568.23,"endTime":571.56,"body":"years, but their themes and"},{"speaker":"Darrell Evans","startTime":571.59,"endTime":574.89,"body":"their emotions and it's a roller"},{"speaker":"Darrell Evans","startTime":571.59,"endTime":574.89,"body":"coaster. Talk to us about those"},{"speaker":"Darrell Evans","startTime":574.89,"endTime":577.08,"body":"down moments and how do you"},{"speaker":"Darrell Evans","startTime":574.89,"endTime":577.08,"body":"handle those pressure moments?"},{"speaker":"Shawn Richards","startTime":577.5,"endTime":580.77,"body":"That's a great"},{"speaker":"Shawn Richards","startTime":577.5,"endTime":580.77,"body":"question. I have always found"},{"speaker":"Shawn Richards","startTime":580.77,"endTime":585.18,"body":"that for me personally, the best"},{"speaker":"Shawn Richards","startTime":580.77,"endTime":585.18,"body":"way is just to remind myself"},{"speaker":"Shawn Richards","startTime":585.18,"endTime":588.21,"body":"that I have survived all this"},{"speaker":"Shawn Richards","startTime":585.18,"endTime":588.21,"body":"way. You know, I've made it"},{"speaker":"Shawn Richards","startTime":588.21,"endTime":592.62,"body":"through and I have learned"},{"speaker":"Shawn Richards","startTime":588.21,"endTime":592.62,"body":"things. And it's rarely, if"},{"speaker":"Shawn Richards","startTime":592.62,"endTime":596.58,"body":"ever, as bad as we make it out"},{"speaker":"Shawn Richards","startTime":592.62,"endTime":596.58,"body":"to be when we're in that moment."},{"speaker":"Shawn Richards","startTime":596.61,"endTime":601.02,"body":"Our natural minds or your"},{"speaker":"Shawn Richards","startTime":596.61,"endTime":601.02,"body":"mindshift, I like that title"},{"speaker":"Shawn Richards","startTime":601.02,"endTime":602.82,"body":"because that's what we're trying"},{"speaker":"Shawn Richards","startTime":601.02,"endTime":602.82,"body":"to do, is to help people"},{"speaker":"Shawn Richards","startTime":602.82,"endTime":605.79,"body":"understand that we get into"},{"speaker":"Shawn Richards","startTime":602.82,"endTime":605.79,"body":"those moments and we think, Oh,"},{"speaker":"Shawn Richards","startTime":606.0,"endTime":608.79,"body":"my goodness, this is gonna be"},{"speaker":"Shawn Richards","startTime":606.0,"endTime":608.79,"body":"the worst experience ever. And"},{"speaker":"Shawn Richards","startTime":608.79,"endTime":612.33,"body":"it's really never as bad as we"},{"speaker":"Shawn Richards","startTime":608.79,"endTime":612.33,"body":"think it's going to be. And so"},{"speaker":"Shawn Richards","startTime":612.33,"endTime":615.6,"body":"as I've kind of grown, you might"},{"speaker":"Shawn Richards","startTime":612.33,"endTime":615.6,"body":"say, and evolved over the last"},{"speaker":"Shawn Richards","startTime":615.6,"endTime":619.83,"body":"30 years, it's relying on that"},{"speaker":"Shawn Richards","startTime":615.6,"endTime":619.83,"body":"survivability, if you want to"},{"speaker":"Shawn Richards","startTime":619.83,"endTime":622.89,"body":"call it, that resilience, to be"},{"speaker":"Shawn Richards","startTime":619.83,"endTime":622.89,"body":"able to say, Yeah, well, I'm"},{"speaker":"Shawn Richards","startTime":622.89,"endTime":626.07,"body":"going to get through this. Maybe"},{"speaker":"Shawn Richards","startTime":622.89,"endTime":626.07,"body":"you don't even know how just"},{"speaker":"Shawn Richards","startTime":626.07,"endTime":628.89,"body":"yet. And this sounds a little"},{"speaker":"Shawn Richards","startTime":626.07,"endTime":628.89,"body":"warped at first when I say this,"},{"speaker":"Shawn Richards","startTime":629.16,"endTime":632.34,"body":"but that's part of the fun, is"},{"speaker":"Shawn Richards","startTime":629.16,"endTime":632.34,"body":"to be able to say, Hey, what am"},{"speaker":"Shawn Richards","startTime":632.34,"endTime":634.38,"body":"I going to figure out from this?"},{"speaker":"Shawn Richards","startTime":632.34,"endTime":634.38,"body":"There's going to be some new"},{"speaker":"Shawn Richards","startTime":634.38,"endTime":637.38,"body":"things. And I certainly want to"},{"speaker":"Shawn Richards","startTime":634.38,"endTime":637.38,"body":"be sensitive in today's culture,"},{"speaker":"Shawn Richards","startTime":637.38,"endTime":639.69,"body":"because I don't want to touch on"},{"speaker":"Shawn Richards","startTime":637.38,"endTime":639.69,"body":"something that may be sensitive"},{"speaker":"Shawn Richards","startTime":639.72,"endTime":642.39,"body":"for people. But this pandemic"},{"speaker":"Shawn Richards","startTime":639.72,"endTime":642.39,"body":"has been a challenge for a lot"},{"speaker":"Shawn Richards","startTime":642.39,"endTime":644.91,"body":"of people, and understandably"},{"speaker":"Shawn Richards","startTime":642.39,"endTime":644.91,"body":"so. It's something that our"},{"speaker":"Shawn Richards","startTime":644.91,"endTime":648.15,"body":"generation has never experienced"},{"speaker":"Shawn Richards","startTime":644.91,"endTime":648.15,"body":"before. But in the back of my"},{"speaker":"Shawn Richards","startTime":648.15,"endTime":651.06,"body":"mind, there's a part of me"},{"speaker":"Shawn Richards","startTime":648.15,"endTime":651.06,"body":"that's curious to find out"},{"speaker":"Shawn Richards","startTime":651.06,"endTime":653.04,"body":"what's going to come out of"},{"speaker":"Shawn Richards","startTime":651.06,"endTime":653.04,"body":"this? What kinds of things are"},{"speaker":"Shawn Richards","startTime":653.04,"endTime":656.16,"body":"we going to learn about"},{"speaker":"Shawn Richards","startTime":653.04,"endTime":656.16,"body":"ourselves, about the people"},{"speaker":"Shawn Richards","startTime":656.16,"endTime":659.76,"body":"around us, about business?"},{"speaker":"Shawn Richards","startTime":656.16,"endTime":659.76,"body":"There's all sorts of things that"},{"speaker":"Shawn Richards","startTime":659.76,"endTime":662.22,"body":"we can learn if we'll open our"},{"speaker":"Shawn Richards","startTime":659.76,"endTime":662.22,"body":"minds a little bit. And that's"},{"speaker":"Shawn Richards","startTime":662.22,"endTime":664.77,"body":"difficult in the moment, there's"},{"speaker":"Shawn Richards","startTime":662.22,"endTime":664.77,"body":"no question. I'm not saying it's"},{"speaker":"Shawn Richards","startTime":664.8,"endTime":667.92,"body":"easy. But if we're willing to"},{"speaker":"Shawn Richards","startTime":664.8,"endTime":667.92,"body":"open our minds and see the"},{"speaker":"Shawn Richards","startTime":667.95,"endTime":671.34,"body":"opportunities that are around"},{"speaker":"Shawn Richards","startTime":667.95,"endTime":671.34,"body":"us, not just business"},{"speaker":"Shawn Richards","startTime":671.37,"endTime":673.98,"body":"opportunities, they may be"},{"speaker":"Shawn Richards","startTime":671.37,"endTime":673.98,"body":"relationship opportunities, they"},{"speaker":"Shawn Richards","startTime":673.98,"endTime":677.73,"body":"may be, you know, perspective"},{"speaker":"Shawn Richards","startTime":673.98,"endTime":677.73,"body":"opportunities. A lot of folks"},{"speaker":"Shawn Richards","startTime":677.73,"endTime":680.01,"body":"kind of realized through the"},{"speaker":"Shawn Richards","startTime":677.73,"endTime":680.01,"body":"pandemic that maybe they needed"},{"speaker":"Shawn Richards","startTime":680.01,"endTime":682.5,"body":"to spend a little more time with"},{"speaker":"Shawn Richards","startTime":680.01,"endTime":682.5,"body":"their kids. Or maybe they needed"},{"speaker":"Shawn Richards","startTime":682.5,"endTime":684.9,"body":"to spend a little more time on"},{"speaker":"Shawn Richards","startTime":682.5,"endTime":684.9,"body":"themselves and do a little bit"},{"speaker":"Shawn Richards","startTime":684.9,"endTime":688.26,"body":"more self discovery. So there's"},{"speaker":"Shawn Richards","startTime":684.9,"endTime":688.26,"body":"a lot of different ways why it's"},{"speaker":"Shawn Richards","startTime":688.26,"endTime":691.44,"body":"so important to look for those"},{"speaker":"Shawn Richards","startTime":688.26,"endTime":691.44,"body":"opportunities, especially during"},{"speaker":"Shawn Richards","startTime":691.44,"endTime":694.59,"body":"the downtimes. It takes"},{"speaker":"Shawn Richards","startTime":691.44,"endTime":694.59,"body":"practice. But I can kind of"},{"speaker":"Shawn Richards","startTime":694.59,"endTime":698.76,"body":"speak from my own experience now"},{"speaker":"Shawn Richards","startTime":694.59,"endTime":698.76,"body":"at the tender age of 52. That it"},{"speaker":"Shawn Richards","startTime":698.76,"endTime":702.63,"body":"is something that I've learned."},{"speaker":"Shawn Richards","startTime":698.76,"endTime":702.63,"body":"And as it becomes a shorter from"},{"speaker":"Shawn Richards","startTime":702.63,"endTime":704.73,"body":"that moment of kind of"},{"speaker":"Shawn Richards","startTime":702.63,"endTime":704.73,"body":"discouragement where, you're"},{"speaker":"Shawn Richards","startTime":704.76,"endTime":708.03,"body":"that fear that that comes in."},{"speaker":"Shawn Richards","startTime":704.76,"endTime":708.03,"body":"But getting to that point where"},{"speaker":"Shawn Richards","startTime":708.03,"endTime":711.21,"body":"you're excited and enthusiastic"},{"speaker":"Shawn Richards","startTime":708.03,"endTime":711.21,"body":"about what lies ahead. And that"},{"speaker":"Shawn Richards","startTime":711.21,"endTime":714.06,"body":"time frame is getting shorter"},{"speaker":"Shawn Richards","startTime":711.21,"endTime":714.06,"body":"and shorter in between as I get"},{"speaker":"Shawn Richards","startTime":714.06,"endTime":717.15,"body":"older, because the confidence is"},{"speaker":"Shawn Richards","startTime":714.06,"endTime":717.15,"body":"building that the resilience is"},{"speaker":"Shawn Richards","startTime":717.15,"endTime":718.65,"body":"there. And yes, I will get"},{"speaker":"Shawn Richards","startTime":717.15,"endTime":718.65,"body":"through it."},{"speaker":"Darrell Evans","startTime":719.04,"endTime":721.05,"body":"It's almost like"},{"speaker":"Darrell Evans","startTime":719.04,"endTime":721.05,"body":"being a rubber band. Like I just"},{"speaker":"Darrell Evans","startTime":721.05,"endTime":722.28,"body":"know I'm going to bounce back"},{"speaker":"Darrell Evans","startTime":721.05,"endTime":722.28,"body":"from this."},{"speaker":"Shawn Richards","startTime":722.31,"endTime":722.67,"body":"Yeah."},{"speaker":"Darrell Evans","startTime":722.7,"endTime":724.65,"body":"You know, you"},{"speaker":"Darrell Evans","startTime":722.7,"endTime":724.65,"body":"said so many great things there."},{"speaker":"Darrell Evans","startTime":724.65,"endTime":727.05,"body":"But I always like to ask,"},{"speaker":"Darrell Evans","startTime":724.65,"endTime":727.05,"body":"especially since we have a"},{"speaker":"Darrell Evans","startTime":727.05,"endTime":731.07,"body":"similar age track, and"},{"speaker":"Darrell Evans","startTime":727.05,"endTime":731.07,"body":"experience track, I know for me,"},{"speaker":"Darrell Evans","startTime":731.13,"endTime":733.95,"body":"I can look back on some of those"},{"speaker":"Darrell Evans","startTime":731.13,"endTime":733.95,"body":"days when I thought the world"},{"speaker":"Darrell Evans","startTime":733.95,"endTime":737.91,"body":"was going to come to an end,"},{"speaker":"Darrell Evans","startTime":733.95,"endTime":737.91,"body":"right? In the moment, and we got"},{"speaker":"Darrell Evans","startTime":737.91,"endTime":740.97,"body":"through 'em. And then I love"},{"speaker":"Darrell Evans","startTime":737.91,"endTime":740.97,"body":"what you said about just looking"},{"speaker":"Darrell Evans","startTime":740.97,"endTime":746.13,"body":"back on the previous tragedies,"},{"speaker":"Darrell Evans","startTime":740.97,"endTime":746.13,"body":"circumstances, pitfalls, low"},{"speaker":"Darrell Evans","startTime":746.13,"endTime":748.44,"body":"valleys, where you fought your"},{"speaker":"Darrell Evans","startTime":746.13,"endTime":748.44,"body":"way through it, and you got"},{"speaker":"Darrell Evans","startTime":748.44,"endTime":750.75,"body":"through it. I know, there's"},{"speaker":"Darrell Evans","startTime":748.44,"endTime":750.75,"body":"probably more than a couple of"},{"speaker":"Darrell Evans","startTime":750.75,"endTime":754.86,"body":"dozen of these scenarios. But"},{"speaker":"Darrell Evans","startTime":750.75,"endTime":754.86,"body":"tell us about a time when you"},{"speaker":"Darrell Evans","startTime":754.86,"endTime":760.11,"body":"thought for sure it was the end."},{"speaker":"Darrell Evans","startTime":754.86,"endTime":760.11,"body":"And now you can laugh about the"},{"speaker":"Darrell Evans","startTime":760.11,"endTime":760.95,"body":"story today?"},{"speaker":"Shawn Richards","startTime":761.91,"endTime":764.46,"body":"That's a great"},{"speaker":"Shawn Richards","startTime":761.91,"endTime":764.46,"body":"question. You know, there was"},{"speaker":"Shawn Richards","startTime":764.46,"endTime":768.42,"body":"one. This was probably oh, 15"},{"speaker":"Shawn Richards","startTime":764.46,"endTime":768.42,"body":"years ago, roughly, I was"},{"speaker":"Shawn Richards","startTime":768.42,"endTime":772.77,"body":"working in a CFO type position,"},{"speaker":"Shawn Richards","startTime":768.42,"endTime":772.77,"body":"the actual title was Controller."},{"speaker":"Shawn Richards","startTime":773.46,"endTime":776.88,"body":"And I was responsible, at that"},{"speaker":"Shawn Richards","startTime":773.46,"endTime":776.88,"body":"point the company was a smaller"},{"speaker":"Shawn Richards","startTime":776.88,"endTime":780.15,"body":"company, but for us, having"},{"speaker":"Shawn Richards","startTime":776.88,"endTime":780.15,"body":"millions of dollars go through"},{"speaker":"Shawn Richards","startTime":780.15,"endTime":785.04,"body":"bank accounts, was a big deal."},{"speaker":"Shawn Richards","startTime":780.15,"endTime":785.04,"body":"And it was a lot of money. And"},{"speaker":"Shawn Richards","startTime":785.07,"endTime":788.07,"body":"the short version of the story"},{"speaker":"Shawn Richards","startTime":785.07,"endTime":788.07,"body":"is I made a mistake on a"},{"speaker":"Shawn Richards","startTime":788.07,"endTime":791.61,"body":"projection. And I thought that"},{"speaker":"Shawn Richards","startTime":788.07,"endTime":791.61,"body":"we were expecting somewhere in"},{"speaker":"Shawn Richards","startTime":791.61,"endTime":795.3,"body":"the neighborhood of about"},{"speaker":"Shawn Richards","startTime":791.61,"endTime":795.3,"body":"$200,000 to come in. And I had"},{"speaker":"Shawn Richards","startTime":795.3,"endTime":799.2,"body":"actually already recorded it."},{"speaker":"Shawn Richards","startTime":795.3,"endTime":799.2,"body":"And I was reporting to my"},{"speaker":"Shawn Richards","startTime":799.26,"endTime":802.62,"body":"supervisors. Oh, yeah, we've got"},{"speaker":"Shawn Richards","startTime":799.26,"endTime":802.62,"body":"another $200,000. You know, you"},{"speaker":"Shawn Richards","startTime":802.62,"endTime":805.95,"body":"have those moments when you"},{"speaker":"Shawn Richards","startTime":802.62,"endTime":805.95,"body":"realize what's happened, you're"},{"speaker":"Shawn Richards","startTime":805.95,"endTime":810.87,"body":"the first one to realize it. And"},{"speaker":"Shawn Richards","startTime":805.95,"endTime":810.87,"body":"that pit in my stomach, I still"},{"speaker":"Shawn Richards","startTime":810.87,"endTime":815.55,"body":"get nerves when I remember that"},{"speaker":"Shawn Richards","startTime":810.87,"endTime":815.55,"body":"feeling, when I realized, holy"},{"speaker":"Shawn Richards","startTime":815.58,"endTime":819.87,"body":"cow, I have missed it. It was"},{"speaker":"Shawn Richards","startTime":815.58,"endTime":819.87,"body":"already here. And now I have to"},{"speaker":"Shawn Richards","startTime":819.87,"endTime":823.74,"body":"go tell 'em I'm sorry. We're not"},{"speaker":"Shawn Richards","startTime":819.87,"endTime":823.74,"body":"going to get $200,000. We"},{"speaker":"Shawn Richards","startTime":823.74,"endTime":827.04,"body":"already got it. And they were"},{"speaker":"Shawn Richards","startTime":823.74,"endTime":827.04,"body":"expecting it. And that was a"},{"speaker":"Shawn Richards","startTime":827.04,"endTime":832.23,"body":"very, very difficult"},{"speaker":"Shawn Richards","startTime":827.04,"endTime":832.23,"body":"conversation to go in and say to"},{"speaker":"Shawn Richards","startTime":832.23,"endTime":836.04,"body":"my boss, who was the owner of"},{"speaker":"Shawn Richards","startTime":832.23,"endTime":836.04,"body":"the company, and say, I'm really"},{"speaker":"Shawn Richards","startTime":836.04,"endTime":840.27,"body":"sorry, I made a mistake. And I"},{"speaker":"Shawn Richards","startTime":836.04,"endTime":840.27,"body":"actually did find that money. It"},{"speaker":"Shawn Richards","startTime":840.27,"endTime":844.2,"body":"did come in. You know, Darrell,"},{"speaker":"Shawn Richards","startTime":840.27,"endTime":844.2,"body":"it was not the greatest day. It"},{"speaker":"Shawn Richards","startTime":844.2,"endTime":847.23,"body":"just wasn't because I got an"},{"speaker":"Shawn Richards","startTime":844.2,"endTime":847.23,"body":"earful. You know, Shawn, how"},{"speaker":"Shawn Richards","startTime":847.23,"endTime":851.76,"body":"could you make that kind of a"},{"speaker":"Shawn Richards","startTime":847.23,"endTime":851.76,"body":"mistake, but to his credit, it"},{"speaker":"Shawn Richards","startTime":851.76,"endTime":855.21,"body":"didn't take long. Within"},{"speaker":"Shawn Richards","startTime":851.76,"endTime":855.21,"body":"literally just, when to say a"},{"speaker":"Shawn Richards","startTime":855.21,"endTime":857.79,"body":"few minutes, it was probably an"},{"speaker":"Shawn Richards","startTime":855.21,"endTime":857.79,"body":"hour or two. And I was"},{"speaker":"Shawn Richards","startTime":857.79,"endTime":860.37,"body":"impressed. This is kind of going"},{"speaker":"Shawn Richards","startTime":857.79,"endTime":860.37,"body":"back to that resilience, where"},{"speaker":"Shawn Richards","startTime":860.4,"endTime":863.76,"body":"he stopped the chew out, you"},{"speaker":"Shawn Richards","startTime":860.4,"endTime":863.76,"body":"might say, and just said okay,"},{"speaker":"Shawn Richards","startTime":863.76,"endTime":866.16,"body":"well, what are we going to do"},{"speaker":"Shawn Richards","startTime":863.76,"endTime":866.16,"body":"now? It's happened, we can't"},{"speaker":"Shawn Richards","startTime":866.16,"endTime":870.06,"body":"change it. The money's here. Now"},{"speaker":"Shawn Richards","startTime":866.16,"endTime":870.06,"body":"we're short in our projections."},{"speaker":"Shawn Richards","startTime":870.36,"endTime":872.07,"body":"What are we going to do now? How"},{"speaker":"Shawn Richards","startTime":870.36,"endTime":872.07,"body":"are we going to cover the"},{"speaker":"Shawn Richards","startTime":872.07,"endTime":875.61,"body":"shortfall that we now have? And"},{"speaker":"Shawn Richards","startTime":872.07,"endTime":875.61,"body":"then it turned into an example"},{"speaker":"Shawn Richards","startTime":875.64,"endTime":880.53,"body":"that I learned from him about"},{"speaker":"Shawn Richards","startTime":875.64,"endTime":880.53,"body":"how to work through a big"},{"speaker":"Shawn Richards","startTime":880.53,"endTime":883.83,"body":"setback. So I was really"},{"speaker":"Shawn Richards","startTime":880.53,"endTime":883.83,"body":"fortunate because I honestly"},{"speaker":"Shawn Richards","startTime":883.83,"endTime":885.06,"body":"thought they're gonna fire me."},{"speaker":"Darrell Evans","startTime":885.09,"endTime":885.51,"body":"Yeah."},{"speaker":"Shawn Richards","startTime":885.93,"endTime":887.73,"body":"And it was one"},{"speaker":"Shawn Richards","startTime":885.93,"endTime":887.73,"body":"of those where we had a good"},{"speaker":"Shawn Richards","startTime":887.73,"endTime":890.88,"body":"discussion a little bit later"},{"speaker":"Shawn Richards","startTime":887.73,"endTime":890.88,"body":"about, Okay, so how did it"},{"speaker":"Shawn Richards","startTime":890.88,"endTime":893.25,"body":"happen? What can we do to"},{"speaker":"Shawn Richards","startTime":890.88,"endTime":893.25,"body":"prevent that from happening"},{"speaker":"Shawn Richards","startTime":893.25,"endTime":897.06,"body":"again? And you know, again, we"},{"speaker":"Shawn Richards","startTime":893.25,"endTime":897.06,"body":"survived it. We got through it."},{"speaker":"Shawn Richards","startTime":897.06,"endTime":900.42,"body":"The company did not go under and"},{"speaker":"Shawn Richards","startTime":897.06,"endTime":900.42,"body":"it was a big setback, but it was"},{"speaker":"Shawn Richards","startTime":900.45,"endTime":903.39,"body":"something that we all learned"},{"speaker":"Shawn Richards","startTime":900.45,"endTime":903.39,"body":"from. And, you know, you asked"},{"speaker":"Shawn Richards","startTime":903.39,"endTime":907.98,"body":"if I can laugh about it - kind"},{"speaker":"Shawn Richards","startTime":903.39,"endTime":907.98,"body":"of, kind of, I still get that"},{"speaker":"Shawn Richards","startTime":908.22,"endTime":908.43,"body":"hit."},{"speaker":"Darrell Evans","startTime":909.27,"endTime":911.07,"body":"This still"},{"speaker":"Darrell Evans","startTime":909.27,"endTime":911.07,"body":"bothers you ever so slightly,"},{"speaker":"Shawn Richards","startTime":911.67,"endTime":913.89,"body":"it's just a"},{"speaker":"Shawn Richards","startTime":911.67,"endTime":913.89,"body":"little bit tricky to say I laugh"},{"speaker":"Shawn Richards","startTime":913.89,"endTime":916.68,"body":"about it, because it still gives"},{"speaker":"Shawn Richards","startTime":913.89,"endTime":916.68,"body":"me the chills. But I do look"},{"speaker":"Shawn Richards","startTime":916.68,"endTime":920.67,"body":"back and really grateful is the"},{"speaker":"Shawn Richards","startTime":916.68,"endTime":920.67,"body":"feeling that I have, that I had"},{"speaker":"Shawn Richards","startTime":920.67,"endTime":924.06,"body":"the opportunity, and the people"},{"speaker":"Shawn Richards","startTime":920.67,"endTime":924.06,"body":"around me that were supportive"},{"speaker":"Shawn Richards","startTime":924.06,"endTime":927.03,"body":"and understanding of a mistake."},{"speaker":"Shawn Richards","startTime":924.06,"endTime":927.03,"body":"They weren't happy about it. But"},{"speaker":"Shawn Richards","startTime":927.03,"endTime":929.07,"body":"they understood that things"},{"speaker":"Shawn Richards","startTime":927.03,"endTime":929.07,"body":"happen. And that was a lesson"},{"speaker":"Shawn Richards","startTime":929.07,"endTime":932.61,"body":"for me when a few years later, I"},{"speaker":"Shawn Richards","startTime":929.07,"endTime":932.61,"body":"became more of a leader in that,"},{"speaker":"Shawn Richards","startTime":932.64,"endTime":935.82,"body":"in that role, and in other"},{"speaker":"Shawn Richards","startTime":932.64,"endTime":935.82,"body":"companies, to recognize that"},{"speaker":"Shawn Richards","startTime":935.82,"endTime":939.99,"body":"sometimes, even the really big"},{"speaker":"Shawn Richards","startTime":935.82,"endTime":939.99,"body":"mistakes are going to happen."},{"speaker":"Shawn Richards","startTime":939.99,"endTime":941.88,"body":"Now, if they're repeated over"},{"speaker":"Shawn Richards","startTime":939.99,"endTime":941.88,"body":"and over, of course, that's a"},{"speaker":"Shawn Richards","startTime":941.88,"endTime":943.26,"body":"whole different discussion. But"},{"speaker":"Shawn Richards","startTime":941.88,"endTime":943.26,"body":". . ."},{"speaker":"Darrell Evans","startTime":943.29,"endTime":943.56,"body":"Yeah."},{"speaker":"Shawn Richards","startTime":943.56,"endTime":945.54,"body":". . . it"},{"speaker":"Shawn Richards","startTime":943.56,"endTime":945.54,"body":"happens. And sometimes it's"},{"speaker":"Shawn Richards","startTime":945.54,"endTime":946.26,"body":"really painful."},{"speaker":"Darrell Evans","startTime":946.56,"endTime":948.72,"body":"I was gonna ask"},{"speaker":"Darrell Evans","startTime":946.56,"endTime":948.72,"body":"you, what did you learn from"},{"speaker":"Darrell Evans","startTime":948.72,"endTime":951.39,"body":"that moment? Because now you're"},{"speaker":"Darrell Evans","startTime":948.72,"endTime":951.39,"body":"in the leadership development"},{"speaker":"Darrell Evans","startTime":951.39,"endTime":954.18,"body":"business, you're in the team"},{"speaker":"Darrell Evans","startTime":951.39,"endTime":954.18,"body":"building, you're helping leaders"},{"speaker":"Darrell Evans","startTime":954.18,"endTime":957.57,"body":"build teams that are stronger."},{"speaker":"Darrell Evans","startTime":954.18,"endTime":957.57,"body":"And here you were a team member"},{"speaker":"Darrell Evans","startTime":957.75,"endTime":961.53,"body":"who had made a mistake, and"},{"speaker":"Darrell Evans","startTime":957.75,"endTime":961.53,"body":"obviously without malice or"},{"speaker":"Darrell Evans","startTime":961.53,"endTime":965.31,"body":"intent. I was wondering, what"},{"speaker":"Darrell Evans","startTime":961.53,"endTime":965.31,"body":"did you learn from the way your"},{"speaker":"Darrell Evans","startTime":965.31,"endTime":968.28,"body":"boss handled your discussion?"},{"speaker":"Darrell Evans","startTime":965.31,"endTime":968.28,"body":"Because you'd started talking"},{"speaker":"Darrell Evans","startTime":968.28,"endTime":971.73,"body":"about he went from obviously"},{"speaker":"Darrell Evans","startTime":968.28,"endTime":971.73,"body":"chewing you out, a little bit"},{"speaker":"Darrell Evans","startTime":971.73,"endTime":975.33,"body":"hot, a little bit angry, then it"},{"speaker":"Darrell Evans","startTime":971.73,"endTime":975.33,"body":"sounded is that he made a turn"},{"speaker":"Darrell Evans","startTime":975.75,"endTime":978.81,"body":"in a leadership perspective and"},{"speaker":"Darrell Evans","startTime":975.75,"endTime":978.81,"body":"talked about what do we learn?"},{"speaker":"Darrell Evans","startTime":978.9,"endTime":981.51,"body":"How do we make sure this doesn't"},{"speaker":"Darrell Evans","startTime":978.9,"endTime":981.51,"body":"happen again? Spend a minute or"},{"speaker":"Darrell Evans","startTime":981.51,"endTime":983.88,"body":"two on that, because it sounds"},{"speaker":"Darrell Evans","startTime":981.51,"endTime":983.88,"body":"like maybe you picked up a few"},{"speaker":"Darrell Evans","startTime":983.88,"endTime":986.13,"body":"things from there that you were"},{"speaker":"Darrell Evans","startTime":983.88,"endTime":986.13,"body":"just about to touch on. Talk a"},{"speaker":"Darrell Evans","startTime":986.13,"endTime":988.23,"body":"bit about that moment, because"},{"speaker":"Darrell Evans","startTime":986.13,"endTime":988.23,"body":"there's something in that moment"},{"speaker":"Darrell Evans","startTime":988.23,"endTime":990.72,"body":"where you were on the other side"},{"speaker":"Darrell Evans","startTime":988.23,"endTime":990.72,"body":"of it. And now you're I don't"},{"speaker":"Darrell Evans","startTime":990.72,"endTime":992.28,"body":"know, I think there's some"},{"speaker":"Darrell Evans","startTime":990.72,"endTime":992.28,"body":"perspective that came out of"},{"speaker":"Darrell Evans","startTime":992.28,"endTime":992.43,"body":"that."},{"speaker":"Shawn Richards","startTime":992.67,"endTime":995.52,"body":"Oh, yeah. And"},{"speaker":"Shawn Richards","startTime":992.67,"endTime":995.52,"body":"admittedly, from my perspective,"},{"speaker":"Shawn Richards","startTime":995.55,"endTime":1000.05,"body":"as the employee at that point,"},{"speaker":"Shawn Richards","startTime":995.55,"endTime":1000.05,"body":"it was a fear, but I knew that I"},{"speaker":"Shawn Richards","startTime":1000.05,"endTime":1003.68,"body":"had to tell him. I couldn't let"},{"speaker":"Shawn Richards","startTime":1000.05,"endTime":1003.68,"body":"that go and try and hide it."},{"speaker":"Shawn Richards","startTime":1003.68,"endTime":1006.26,"body":"That, first of all, it's too big"},{"speaker":"Shawn Richards","startTime":1003.68,"endTime":1006.26,"body":"of a mistake. And that wouldn't"},{"speaker":"Shawn Richards","startTime":1006.26,"endTime":1008.39,"body":"be ethical, especially when"},{"speaker":"Shawn Richards","startTime":1006.26,"endTime":1008.39,"body":"you're dealing with finances."},{"speaker":"Shawn Richards","startTime":1009.05,"endTime":1011.45,"body":"And so, you know, I don't"},{"speaker":"Shawn Richards","startTime":1009.05,"endTime":1011.45,"body":"remember all the details of"},{"speaker":"Shawn Richards","startTime":1011.45,"endTime":1013.64,"body":"exactly how it happened but what"},{"speaker":"Shawn Richards","startTime":1011.45,"endTime":1013.64,"body":"I remember is more of the"},{"speaker":"Shawn Richards","startTime":1013.64,"endTime":1015.89,"body":"feeling, you might say, so I'm"},{"speaker":"Shawn Richards","startTime":1013.64,"endTime":1015.89,"body":"going to kind of go through the"},{"speaker":"Shawn Richards","startTime":1015.89,"endTime":1019.31,"body":"feeling experience that I had"},{"speaker":"Shawn Richards","startTime":1015.89,"endTime":1019.31,"body":"there for those few hours. You"},{"speaker":"Shawn Richards","startTime":1019.31,"endTime":1022.73,"body":"know, obviously fear. I didn't"},{"speaker":"Shawn Richards","startTime":1019.31,"endTime":1022.73,"body":"necessarily shed tears, but I"},{"speaker":"Shawn Richards","startTime":1022.73,"endTime":1025.79,"body":"came pretty close. I was that"},{"speaker":"Shawn Richards","startTime":1022.73,"endTime":1025.79,"body":"upset about what had happened. I"},{"speaker":"Shawn Richards","startTime":1025.79,"endTime":1028.79,"body":"felt bad for the company, I felt"},{"speaker":"Shawn Richards","startTime":1025.79,"endTime":1028.79,"body":"bad for the other employees. I"},{"speaker":"Shawn Richards","startTime":1028.79,"endTime":1033.92,"body":"felt bad for Mark. And he was"},{"speaker":"Shawn Richards","startTime":1028.79,"endTime":1033.92,"body":"upset and understandably so. But"},{"speaker":"Shawn Richards","startTime":1033.95,"endTime":1036.35,"body":"you know, we kind of then"},{"speaker":"Shawn Richards","startTime":1033.95,"endTime":1036.35,"body":"separated for a little bit. And"},{"speaker":"Shawn Richards","startTime":1036.62,"endTime":1039.38,"body":"I don't remember exactly how"},{"speaker":"Shawn Richards","startTime":1036.62,"endTime":1039.38,"body":"that part of the conversation"},{"speaker":"Shawn Richards","startTime":1039.38,"endTime":1042.08,"body":"ended. He was just like, Okay,"},{"speaker":"Shawn Richards","startTime":1039.38,"endTime":1042.08,"body":"well, we'll have to talk about"},{"speaker":"Shawn Richards","startTime":1042.08,"endTime":1045.38,"body":"it and see what we can do. And"},{"speaker":"Shawn Richards","startTime":1042.08,"endTime":1045.38,"body":"so I went back to my office, and"},{"speaker":"Shawn Richards","startTime":1045.38,"endTime":1047.57,"body":"then an hour or so later, he"},{"speaker":"Shawn Richards","startTime":1045.38,"endTime":1047.57,"body":"came back in and he had calmed"},{"speaker":"Shawn Richards","startTime":1047.57,"endTime":1050.93,"body":"down a bit. And he was able to"},{"speaker":"Shawn Richards","startTime":1047.57,"endTime":1050.93,"body":"say, Okay, Shawn, look, what are"},{"speaker":"Shawn Richards","startTime":1050.93,"endTime":1054.41,"body":"we going to do now? What other"},{"speaker":"Shawn Richards","startTime":1050.93,"endTime":1054.41,"body":"sources do we have to make sure"},{"speaker":"Shawn Richards","startTime":1054.41,"endTime":1057.08,"body":"we can cover this? Can we delay"},{"speaker":"Shawn Richards","startTime":1054.41,"endTime":1057.08,"body":"some things? And it became more"},{"speaker":"Shawn Richards","startTime":1057.08,"endTime":1059.93,"body":"of a strategy session. Now, I"},{"speaker":"Shawn Richards","startTime":1057.08,"endTime":1059.93,"body":"was still at that moment,"},{"speaker":"Shawn Richards","startTime":1060.26,"endTime":1064.52,"body":"feeling bad about what I had"},{"speaker":"Shawn Richards","startTime":1060.26,"endTime":1064.52,"body":"done. And so it was hard for me"},{"speaker":"Shawn Richards","startTime":1064.76,"endTime":1067.49,"body":"to get into what I call a"},{"speaker":"Shawn Richards","startTime":1064.76,"endTime":1067.49,"body":"creative mindset."},{"speaker":"Darrell Evans","startTime":1067.64,"endTime":1068.48,"body":"Yes."},{"speaker":"Shawn Richards","startTime":1068.51,"endTime":1072.11,"body":"I was impressed"},{"speaker":"Shawn Richards","startTime":1068.51,"endTime":1072.11,"body":"with how quickly he was able to"},{"speaker":"Shawn Richards","startTime":1072.11,"endTime":1076.28,"body":"get past that setback, and start"},{"speaker":"Shawn Richards","startTime":1072.11,"endTime":1076.28,"body":"thinking about, well, what can"},{"speaker":"Shawn Richards","startTime":1076.28,"endTime":1080.03,"body":"we do now? And that's part of"},{"speaker":"Shawn Richards","startTime":1076.28,"endTime":1080.03,"body":"that, the creative element of a"},{"speaker":"Shawn Richards","startTime":1080.03,"endTime":1083.78,"body":"leader is so critical, and of"},{"speaker":"Shawn Richards","startTime":1080.03,"endTime":1083.78,"body":"all the team members for that"},{"speaker":"Shawn Richards","startTime":1083.78,"endTime":1086.06,"body":"matter, but especially the"},{"speaker":"Shawn Richards","startTime":1083.78,"endTime":1086.06,"body":"leader to be able to say, Okay,"},{"speaker":"Shawn Richards","startTime":1086.33,"endTime":1088.73,"body":"we got to start thinking, we got"},{"speaker":"Shawn Richards","startTime":1086.33,"endTime":1088.73,"body":"to start opening our minds. And"},{"speaker":"Shawn Richards","startTime":1088.73,"endTime":1092.36,"body":"you can't really do that"},{"speaker":"Shawn Richards","startTime":1088.73,"endTime":1092.36,"body":"effectively, when you're facing"},{"speaker":"Shawn Richards","startTime":1092.36,"endTime":1096.32,"body":"fear and you're dealing with"},{"speaker":"Shawn Richards","startTime":1092.36,"endTime":1096.32,"body":"discouragement, anger. Those"},{"speaker":"Shawn Richards","startTime":1096.32,"endTime":1099.98,"body":"kinds of emotions, they take"},{"speaker":"Shawn Richards","startTime":1096.32,"endTime":1099.98,"body":"away from the creative power."},{"speaker":"Shawn Richards","startTime":1100.01,"endTime":1102.62,"body":"And that was one of the big"},{"speaker":"Shawn Richards","startTime":1100.01,"endTime":1102.62,"body":"things that I learned from him."},{"speaker":"Shawn Richards","startTime":1102.8,"endTime":1105.59,"body":"And that was probably the"},{"speaker":"Shawn Richards","startTime":1102.8,"endTime":1105.59,"body":"biggest setback that we had, but"},{"speaker":"Shawn Richards","startTime":1105.59,"endTime":1109.25,"body":"there were certainly others. But"},{"speaker":"Shawn Richards","startTime":1105.59,"endTime":1109.25,"body":"I really . . . another principle"},{"speaker":"Shawn Richards","startTime":1109.25,"endTime":1112.64,"body":"that I learned from him was the"},{"speaker":"Shawn Richards","startTime":1109.25,"endTime":1112.64,"body":"idea of teamwork. It was okay."},{"speaker":"Shawn Richards","startTime":1113.36,"endTime":1116.87,"body":"He could have called someone"},{"speaker":"Shawn Richards","startTime":1113.36,"endTime":1116.87,"body":"else. He could have figured it"},{"speaker":"Shawn Richards","startTime":1116.87,"endTime":1119.24,"body":"out on his own. But I was"},{"speaker":"Shawn Richards","startTime":1116.87,"endTime":1119.24,"body":"impressed that he came back to"},{"speaker":"Shawn Richards","startTime":1119.24,"endTime":1122.39,"body":"me and said, Okay, let's work"},{"speaker":"Shawn Richards","startTime":1119.24,"endTime":1122.39,"body":"together to figure this out. And"},{"speaker":"Shawn Richards","startTime":1122.39,"endTime":1126.2,"body":"that collaboration that he"},{"speaker":"Shawn Richards","startTime":1122.39,"endTime":1126.2,"body":"initiated was impressive to me."},{"speaker":"Shawn Richards","startTime":1126.2,"endTime":1129.02,"body":"A couple of really quick"},{"speaker":"Shawn Richards","startTime":1126.2,"endTime":1129.02,"body":"principles that I learned from"},{"speaker":"Shawn Richards","startTime":1129.02,"endTime":1132.14,"body":"that was the importance of"},{"speaker":"Shawn Richards","startTime":1129.02,"endTime":1132.14,"body":"getting past those negative"},{"speaker":"Shawn Richards","startTime":1132.14,"endTime":1135.74,"body":"emotions so that you have a"},{"speaker":"Shawn Richards","startTime":1132.14,"endTime":1135.74,"body":"creative mindset to solve the"},{"speaker":"Shawn Richards","startTime":1135.74,"endTime":1140.18,"body":"problem. You can sit there and"},{"speaker":"Shawn Richards","startTime":1135.74,"endTime":1140.18,"body":"dwell on it for hours, days, and"},{"speaker":"Shawn Richards","startTime":1140.18,"endTime":1145.04,"body":"some people do. But the real"},{"speaker":"Shawn Richards","startTime":1140.18,"endTime":1145.04,"body":"smart entrepreneur will find a"},{"speaker":"Shawn Richards","startTime":1145.04,"endTime":1147.98,"body":"way to put those feelings aside"},{"speaker":"Shawn Richards","startTime":1145.04,"endTime":1147.98,"body":"to get back into a creative"},{"speaker":"Shawn Richards","startTime":1147.98,"endTime":1150.68,"body":"mindset. And then the second"},{"speaker":"Shawn Richards","startTime":1147.98,"endTime":1150.68,"body":"part is, okay, start talking to"},{"speaker":"Shawn Richards","startTime":1150.68,"endTime":1153.62,"body":"people, even the people that"},{"speaker":"Shawn Richards","startTime":1150.68,"endTime":1153.62,"body":"caused the problem. They're"},{"speaker":"Shawn Richards","startTime":1153.65,"endTime":1156.29,"body":"sometimes the ones that are best"},{"speaker":"Shawn Richards","startTime":1153.65,"endTime":1156.29,"body":"suited to solve the problem,"},{"speaker":"Shawn Richards","startTime":1156.32,"endTime":1159.05,"body":"even though they caused it and"},{"speaker":"Shawn Richards","startTime":1156.32,"endTime":1159.05,"body":"so they understand that one of"},{"speaker":"Shawn Richards","startTime":1159.05,"endTime":1163.25,"body":"the worst things you can do as a"},{"speaker":"Shawn Richards","startTime":1159.05,"endTime":1163.25,"body":"leader is to dismiss, not just"},{"speaker":"Shawn Richards","startTime":1163.25,"endTime":1166.61,"body":"in a firing, but ignore them."},{"speaker":"Shawn Richards","startTime":1163.25,"endTime":1166.61,"body":"Don't do that. Don't ignore"},{"speaker":"Shawn Richards","startTime":1166.61,"endTime":1169.19,"body":"somebody that made the mistake"},{"speaker":"Shawn Richards","startTime":1166.61,"endTime":1169.19,"body":"cos they'll probably first of"},{"speaker":"Shawn Richards","startTime":1169.19,"endTime":1172.4,"body":"all most anxious, to get and"},{"speaker":"Shawn Richards","startTime":1169.19,"endTime":1172.4,"body":"solve it. They want to fix the"},{"speaker":"Shawn Richards","startTime":1172.4,"endTime":1175.04,"body":"problem. And number two, they"},{"speaker":"Shawn Richards","startTime":1172.4,"endTime":1175.04,"body":"probably have the knowledge to"},{"speaker":"Shawn Richards","startTime":1175.04,"endTime":1177.08,"body":"be able to really contribute to"},{"speaker":"Shawn Richards","startTime":1175.04,"endTime":1177.08,"body":"the conversation."},{"speaker":"Darrell Evans","startTime":1177.29,"endTime":1179.75,"body":"Yeah, I love"},{"speaker":"Darrell Evans","startTime":1177.29,"endTime":1179.75,"body":"those distinctions. And I wanted"},{"speaker":"Darrell Evans","startTime":1179.75,"endTime":1182.87,"body":"to spend a minute there because"},{"speaker":"Darrell Evans","startTime":1179.75,"endTime":1182.87,"body":"again, everyone who gets deemed"},{"speaker":"Darrell Evans","startTime":1182.87,"endTime":1186.77,"body":"a great leader usually has been"},{"speaker":"Darrell Evans","startTime":1182.87,"endTime":1186.77,"body":"on the other side of both good"},{"speaker":"Darrell Evans","startTime":1186.77,"endTime":1190.22,"body":"and bad leadership experiences."},{"speaker":"Darrell Evans","startTime":1186.77,"endTime":1190.22,"body":"And you know, we started talking"},{"speaker":"Darrell Evans","startTime":1190.22,"endTime":1192.47,"body":"about these failures and the"},{"speaker":"Darrell Evans","startTime":1190.22,"endTime":1192.47,"body":"advice you'd give yourself 30"},{"speaker":"Darrell Evans","startTime":1192.5,"endTime":1195.62,"body":"years ago, and that is being"},{"speaker":"Darrell Evans","startTime":1192.5,"endTime":1195.62,"body":"willing to fail. In this"},{"speaker":"Darrell Evans","startTime":1195.62,"endTime":1198.53,"body":"particular instance, it was an"},{"speaker":"Darrell Evans","startTime":1195.62,"endTime":1198.53,"body":"error, right? It was a human"},{"speaker":"Darrell Evans","startTime":1198.53,"endTime":1202.25,"body":"error, calculation error. And it"},{"speaker":"Darrell Evans","startTime":1198.53,"endTime":1202.25,"body":"was just interesting because I"},{"speaker":"Darrell Evans","startTime":1202.25,"endTime":1206.21,"body":"get it. We're in the heat of the"},{"speaker":"Darrell Evans","startTime":1202.25,"endTime":1206.21,"body":"moment, I'm upset. $200,000 is a"},{"speaker":"Darrell Evans","startTime":1206.21,"endTime":1210.05,"body":"lot of money. But like you said,"},{"speaker":"Darrell Evans","startTime":1206.21,"endTime":1210.05,"body":"you felt as bad about the error,"},{"speaker":"Darrell Evans","startTime":1210.05,"endTime":1213.14,"body":"but you also had as much energy"},{"speaker":"Darrell Evans","startTime":1210.05,"endTime":1213.14,"body":"about, Oh, what can we do to fix"},{"speaker":"Darrell Evans","startTime":1213.14,"endTime":1215.57,"body":"it? And I just loved the"},{"speaker":"Darrell Evans","startTime":1213.14,"endTime":1215.57,"body":"distinction and how he turned"},{"speaker":"Darrell Evans","startTime":1215.57,"endTime":1217.55,"body":"around an hour later and was"},{"speaker":"Darrell Evans","startTime":1215.57,"endTime":1217.55,"body":"able to come in and sit down and"},{"speaker":"Darrell Evans","startTime":1217.55,"endTime":1219.5,"body":"start to think about"},{"speaker":"Darrell Evans","startTime":1217.55,"endTime":1219.5,"body":"collaborative ways to solve it."},{"speaker":"Darrell Evans","startTime":1219.5,"endTime":1222.41,"body":"And I'd love what you said"},{"speaker":"Darrell Evans","startTime":1219.5,"endTime":1222.41,"body":"about, we've got to get past the"},{"speaker":"Darrell Evans","startTime":1222.41,"endTime":1226.1,"body":"current moment fact and get to a"},{"speaker":"Darrell Evans","startTime":1222.41,"endTime":1226.1,"body":"creative resolution problem"},{"speaker":"Darrell Evans","startTime":1226.1,"endTime":1229.22,"body":"solving mode, because nothing"},{"speaker":"Darrell Evans","startTime":1226.1,"endTime":1229.22,"body":"good happens from us pointing"},{"speaker":"Darrell Evans","startTime":1229.22,"endTime":1232.97,"body":"fingers and blaming, and staying"},{"speaker":"Darrell Evans","startTime":1229.22,"endTime":1232.97,"body":"hurt. Which is actually"},{"speaker":"Darrell Evans","startTime":1232.97,"endTime":1236.75,"body":"interesting, because I was"},{"speaker":"Darrell Evans","startTime":1232.97,"endTime":1236.75,"body":"thinking about the last 17, 18"},{"speaker":"Darrell Evans","startTime":1236.75,"endTime":1239.42,"body":"months, whatever, 20 months, it"},{"speaker":"Darrell Evans","startTime":1236.75,"endTime":1239.42,"body":"is right now, in this world of"},{"speaker":"Darrell Evans","startTime":1239.42,"endTime":1242.03,"body":"pandemic. And you talked about"},{"speaker":"Darrell Evans","startTime":1239.42,"endTime":1242.03,"body":"that a little bit earlier in the"},{"speaker":"Darrell Evans","startTime":1242.06,"endTime":1248.51,"body":"intro part of the show. How has"},{"speaker":"Darrell Evans","startTime":1242.06,"endTime":1248.51,"body":"your business changed since the"},{"speaker":"Darrell Evans","startTime":1248.51,"endTime":1254.63,"body":"pandemic? And then how have you"},{"speaker":"Darrell Evans","startTime":1248.51,"endTime":1254.63,"body":"seen it change for the clients"},{"speaker":"Darrell Evans","startTime":1254.63,"endTime":1258.32,"body":"that you work with, in"},{"speaker":"Darrell Evans","startTime":1254.63,"endTime":1258.32,"body":"leadership? Talk about what has"},{"speaker":"Darrell Evans","startTime":1258.32,"endTime":1260.81,"body":"life changed, like for you as a"},{"speaker":"Darrell Evans","startTime":1258.32,"endTime":1260.81,"body":"business leader, since the"},{"speaker":"Darrell Evans","startTime":1260.81,"endTime":1261.41,"body":"pandemic."},{"speaker":"Shawn Richards","startTime":1261.86,"endTime":1263.96,"body":"Before the"},{"speaker":"Shawn Richards","startTime":1261.86,"endTime":1263.96,"body":"pandemic hit, I was very much an"},{"speaker":"Shawn Richards","startTime":1263.96,"endTime":1268.76,"body":"in person, workshop type of"},{"speaker":"Shawn Richards","startTime":1263.96,"endTime":1268.76,"body":"presenter and consultant and"},{"speaker":"Shawn Richards","startTime":1268.76,"endTime":1271.85,"body":"teacher and I would do a lot of"},{"speaker":"Shawn Richards","startTime":1268.76,"endTime":1271.85,"body":"one on one consulting. I would"},{"speaker":"Shawn Richards","startTime":1271.85,"endTime":1274.97,"body":"meet with individuals in person."},{"speaker":"Shawn Richards","startTime":1271.85,"endTime":1274.97,"body":"They would come to my office, or"},{"speaker":"Shawn Richards","startTime":1274.97,"endTime":1277.82,"body":"I'd go to their office, or I'd"},{"speaker":"Shawn Richards","startTime":1274.97,"endTime":1277.82,"body":"work with a team in a group"},{"speaker":"Shawn Richards","startTime":1277.82,"endTime":1280.88,"body":"workshop, I'd go on site or"},{"speaker":"Shawn Richards","startTime":1277.82,"endTime":1280.88,"body":"whatever it may be. When the"},{"speaker":"Shawn Richards","startTime":1280.88,"endTime":1283.67,"body":"pandemic hit, of course, that"},{"speaker":"Shawn Richards","startTime":1280.88,"endTime":1283.67,"body":"disrupted everything. And at"},{"speaker":"Shawn Richards","startTime":1283.67,"endTime":1286.64,"body":"first, a very recent example"},{"speaker":"Shawn Richards","startTime":1283.67,"endTime":1286.64,"body":"that I think a lot of people"},{"speaker":"Shawn Richards","startTime":1286.64,"endTime":1289.04,"body":"experienced, there was a fear."},{"speaker":"Shawn Richards","startTime":1286.64,"endTime":1289.04,"body":"There was like, Oh, my goodness,"},{"speaker":"Shawn Richards","startTime":1289.04,"endTime":1294.41,"body":"my whole business has now been"},{"speaker":"Shawn Richards","startTime":1289.04,"endTime":1294.41,"body":"destroyed. But again, relying on"},{"speaker":"Shawn Richards","startTime":1294.41,"endTime":1298.58,"body":"some of these past experiences,"},{"speaker":"Shawn Richards","startTime":1294.41,"endTime":1298.58,"body":"I was able to quickly turn it"},{"speaker":"Shawn Richards","startTime":1298.58,"endTime":1301.76,"body":"into a, Okay, what can I do?"},{"speaker":"Shawn Richards","startTime":1298.58,"endTime":1301.76,"body":"That was the mentality I wanted"},{"speaker":"Shawn Richards","startTime":1301.76,"endTime":1305.12,"body":"to take. Okay, I can't get"},{"speaker":"Shawn Richards","startTime":1301.76,"endTime":1305.12,"body":"together like I used to, but"},{"speaker":"Shawn Richards","startTime":1305.12,"endTime":1308.39,"body":"what can I do? And I started"},{"speaker":"Shawn Richards","startTime":1305.12,"endTime":1308.39,"body":"thinking, Okay, I got into that"},{"speaker":"Shawn Richards","startTime":1308.39,"endTime":1310.79,"body":"creative mode. And a lot of"},{"speaker":"Shawn Richards","startTime":1308.39,"endTime":1310.79,"body":"people like to use the word"},{"speaker":"Shawn Richards","startTime":1310.79,"endTime":1313.64,"body":"pivot. It's overused, in my"},{"speaker":"Shawn Richards","startTime":1310.79,"endTime":1313.64,"body":"opinion so I'm not going to use"},{"speaker":"Shawn Richards","startTime":1313.64,"endTime":1316.1,"body":"it as much. But there was. There"},{"speaker":"Shawn Richards","startTime":1313.64,"endTime":1316.1,"body":"was a little change in the"},{"speaker":"Shawn Richards","startTime":1316.1,"endTime":1320.3,"body":"direction. But what I loved"},{"speaker":"Shawn Richards","startTime":1316.1,"endTime":1320.3,"body":"about it was, I have now"},{"speaker":"Shawn Richards","startTime":1320.3,"endTime":1324.92,"body":"expanded my, the reach I guess"},{"speaker":"Shawn Richards","startTime":1320.3,"endTime":1324.92,"body":"you'd say, because I've had the"},{"speaker":"Shawn Richards","startTime":1324.92,"endTime":1328.16,"body":"opportunity of meeting people"},{"speaker":"Shawn Richards","startTime":1324.92,"endTime":1328.16,"body":"all around the world. It was at"},{"speaker":"Shawn Richards","startTime":1328.16,"endTime":1331.61,"body":"the, right towards the beginning"},{"speaker":"Shawn Richards","startTime":1328.16,"endTime":1331.61,"body":"of the pandemic, I started my"},{"speaker":"Shawn Richards","startTime":1331.61,"endTime":1334.22,"body":"own podcast. And that was a"},{"speaker":"Shawn Richards","startTime":1331.61,"endTime":1334.22,"body":"suggestion that someone had"},{"speaker":"Shawn Richards","startTime":1334.22,"endTime":1337.76,"body":"given to me as I was kind of"},{"speaker":"Shawn Richards","startTime":1334.22,"endTime":1337.76,"body":"brainstorming the situation. And"},{"speaker":"Shawn Richards","startTime":1337.76,"endTime":1341.12,"body":"it was a great idea. And it"},{"speaker":"Shawn Richards","startTime":1337.76,"endTime":1341.12,"body":"allowed me to connect with"},{"speaker":"Shawn Richards","startTime":1341.12,"endTime":1344.0,"body":"people literally all around the"},{"speaker":"Shawn Richards","startTime":1341.12,"endTime":1344.0,"body":"world. As you mentioned, I still"},{"speaker":"Shawn Richards","startTime":1344.21,"endTime":1346.76,"body":"host that podcast, and you were"},{"speaker":"Shawn Richards","startTime":1344.21,"endTime":1346.76,"body":"kind enough to be a guest just a"},{"speaker":"Shawn Richards","startTime":1346.76,"endTime":1350.87,"body":"few weeks ago. And that's part"},{"speaker":"Shawn Richards","startTime":1346.76,"endTime":1350.87,"body":"of the magic of what happens is,"},{"speaker":"Shawn Richards","startTime":1350.87,"endTime":1353.93,"body":"a lot of times when you get into"},{"speaker":"Shawn Richards","startTime":1350.87,"endTime":1353.93,"body":"the creative mode, you find"},{"speaker":"Shawn Richards","startTime":1353.93,"endTime":1356.78,"body":"something new that you never"},{"speaker":"Shawn Richards","startTime":1353.93,"endTime":1356.78,"body":"would have discovered without"},{"speaker":"Shawn Richards","startTime":1356.78,"endTime":1361.19,"body":"the challenge or the obstacle."},{"speaker":"Shawn Richards","startTime":1356.78,"endTime":1361.19,"body":"And so now I've done a complete"},{"speaker":"Shawn Richards","startTime":1361.19,"endTime":1363.74,"body":"adjustment where I now don't"},{"speaker":"Shawn Richards","startTime":1361.19,"endTime":1363.74,"body":"just do the workshop, but I've"},{"speaker":"Shawn Richards","startTime":1363.74,"endTime":1366.8,"body":"created more of an online, or"},{"speaker":"Shawn Richards","startTime":1363.74,"endTime":1366.8,"body":"something that can be done in"},{"speaker":"Shawn Richards","startTime":1366.8,"endTime":1369.59,"body":"this kind of a format, a"},{"speaker":"Shawn Richards","startTime":1366.8,"endTime":1369.59,"body":"curriculum where I can be a"},{"speaker":"Shawn Richards","startTime":1369.59,"endTime":1372.62,"body":"little more proactive, and I can"},{"speaker":"Shawn Richards","startTime":1369.59,"endTime":1372.62,"body":"teach the principles in advance"},{"speaker":"Shawn Richards","startTime":1372.83,"endTime":1376.19,"body":"of when you might need them."},{"speaker":"Shawn Richards","startTime":1372.83,"endTime":1376.19,"body":"Because there's two parts to it,"},{"speaker":"Shawn Richards","startTime":1376.19,"endTime":1378.41,"body":"we all know this. There's the"},{"speaker":"Shawn Richards","startTime":1376.19,"endTime":1378.41,"body":"proactive part, you learn and"},{"speaker":"Shawn Richards","startTime":1378.41,"endTime":1381.59,"body":"you train for something that's"},{"speaker":"Shawn Richards","startTime":1378.41,"endTime":1381.59,"body":"going to happen or come up. But"},{"speaker":"Shawn Richards","startTime":1381.59,"endTime":1383.72,"body":"you also have the reactive,"},{"speaker":"Shawn Richards","startTime":1381.59,"endTime":1383.72,"body":"something has happened that you"},{"speaker":"Shawn Richards","startTime":1383.72,"endTime":1386.51,"body":"weren't quite as ready to"},{"speaker":"Shawn Richards","startTime":1383.72,"endTime":1386.51,"body":"handle, how are you going to"},{"speaker":"Shawn Richards","startTime":1386.51,"endTime":1389.09,"body":"respond to that. And that's kind"},{"speaker":"Shawn Richards","startTime":1386.51,"endTime":1389.09,"body":"of where coaching comes in is to"},{"speaker":"Shawn Richards","startTime":1389.09,"endTime":1392.72,"body":"handle the more responsive and"},{"speaker":"Shawn Richards","startTime":1389.09,"endTime":1392.72,"body":"reactive parts of it. And so it"},{"speaker":"Shawn Richards","startTime":1392.72,"endTime":1396.8,"body":"was a real great learning"},{"speaker":"Shawn Richards","startTime":1392.72,"endTime":1396.8,"body":"opportunity for me, as far as me"},{"speaker":"Shawn Richards","startTime":1396.8,"endTime":1399.14,"body":"and my business and what I've"},{"speaker":"Shawn Richards","startTime":1396.8,"endTime":1399.14,"body":"done. And so that's allowed me"},{"speaker":"Shawn Richards","startTime":1399.14,"endTime":1402.62,"body":"to be a kind of a renewed"},{"speaker":"Shawn Richards","startTime":1399.14,"endTime":1402.62,"body":"excitement and enthusiasm for my"},{"speaker":"Shawn Richards","startTime":1402.62,"endTime":1405.53,"body":"business and what I'm passionate"},{"speaker":"Shawn Richards","startTime":1402.62,"endTime":1405.53,"body":"about. And you also asked"},{"speaker":"Shawn Richards","startTime":1405.53,"endTime":1409.67,"body":"Darrell, about the companies."},{"speaker":"Shawn Richards","startTime":1405.53,"endTime":1409.67,"body":"We're learning a lot about"},{"speaker":"Shawn Richards","startTime":1409.91,"endTime":1413.63,"body":"people in general, that people"},{"speaker":"Shawn Richards","startTime":1409.91,"endTime":1413.63,"body":"can work from home. And for"},{"speaker":"Shawn Richards","startTime":1413.63,"endTime":1416.27,"body":"some, it's more difficult. And"},{"speaker":"Shawn Richards","startTime":1413.63,"endTime":1416.27,"body":"for some, they may not prefer to"},{"speaker":"Shawn Richards","startTime":1416.27,"endTime":1419.81,"body":"work from home. So we have what"},{"speaker":"Shawn Richards","startTime":1416.27,"endTime":1419.81,"body":"we call these hybrid workspaces"},{"speaker":"Shawn Richards","startTime":1419.81,"endTime":1422.72,"body":"now where you've got some people"},{"speaker":"Shawn Richards","startTime":1419.81,"endTime":1422.72,"body":"that are working in the office,"},{"speaker":"Shawn Richards","startTime":1422.87,"endTime":1425.21,"body":"some people are working from"},{"speaker":"Shawn Richards","startTime":1422.87,"endTime":1425.21,"body":"their homes, and there are"},{"speaker":"Shawn Richards","startTime":1425.21,"endTime":1428.42,"body":"people that are doing a little"},{"speaker":"Shawn Richards","startTime":1425.21,"endTime":1428.42,"body":"of both. And so that has opened"},{"speaker":"Shawn Richards","startTime":1428.42,"endTime":1433.58,"body":"up a whole new dialogue with and"},{"speaker":"Shawn Richards","startTime":1428.42,"endTime":1433.58,"body":"for leaders. And that's been an"},{"speaker":"Shawn Richards","startTime":1433.58,"endTime":1435.98,"body":"interesting . . . as I've been"},{"speaker":"Shawn Richards","startTime":1433.58,"endTime":1435.98,"body":"talking to colleagues and some"},{"speaker":"Shawn Richards","startTime":1435.98,"endTime":1438.14,"body":"of the leaders and clients and"},{"speaker":"Shawn Richards","startTime":1435.98,"endTime":1438.14,"body":"whatnot about what they're going"},{"speaker":"Shawn Richards","startTime":1438.14,"endTime":1441.68,"body":"through. For some, there hasn't"},{"speaker":"Shawn Richards","startTime":1438.14,"endTime":1441.68,"body":"been much of a change, they're"},{"speaker":"Shawn Richards","startTime":1441.68,"endTime":1444.68,"body":"able to continue to kind of move"},{"speaker":"Shawn Richards","startTime":1441.68,"endTime":1444.68,"body":"forward. In some cases, they"},{"speaker":"Shawn Richards","startTime":1444.68,"endTime":1447.86,"body":"were already in a hybrid state"},{"speaker":"Shawn Richards","startTime":1444.68,"endTime":1447.86,"body":"because that was just easier,"},{"speaker":"Shawn Richards","startTime":1447.86,"endTime":1451.52,"body":"they could find better talent,"},{"speaker":"Shawn Richards","startTime":1447.86,"endTime":1451.52,"body":"and better employees by looking"},{"speaker":"Shawn Richards","startTime":1451.55,"endTime":1454.91,"body":"worldwide, and hiring those"},{"speaker":"Shawn Richards","startTime":1451.55,"endTime":1454.91,"body":"individuals that can work"},{"speaker":"Shawn Richards","startTime":1454.91,"endTime":1457.19,"body":"remotely. And it wasn't a big"},{"speaker":"Shawn Richards","startTime":1454.91,"endTime":1457.19,"body":"deal. But for others, it was"},{"speaker":"Shawn Richards","startTime":1457.19,"endTime":1461.63,"body":"more of a disruption. But what's"},{"speaker":"Shawn Richards","startTime":1457.19,"endTime":1461.63,"body":"been interesting is to take what"},{"speaker":"Shawn Richards","startTime":1461.63,"endTime":1464.63,"body":"I would consider the same"},{"speaker":"Shawn Richards","startTime":1461.63,"endTime":1464.63,"body":"principles that we knew before"},{"speaker":"Shawn Richards","startTime":1464.63,"endTime":1468.35,"body":"the pandemic, but we're applying"},{"speaker":"Shawn Richards","startTime":1464.63,"endTime":1468.35,"body":"them in a new way. And we're"},{"speaker":"Shawn Richards","startTime":1468.35,"endTime":1472.13,"body":"finding ways to ask slightly"},{"speaker":"Shawn Richards","startTime":1468.35,"endTime":1472.13,"body":"different questions about"},{"speaker":"Shawn Richards","startTime":1472.13,"endTime":1474.77,"body":"engagement, and how are you"},{"speaker":"Shawn Richards","startTime":1472.13,"endTime":1474.77,"body":"feeling? And how are you doing?"},{"speaker":"Shawn Richards","startTime":1474.77,"endTime":1477.2,"body":"And do you have the tools and"},{"speaker":"Shawn Richards","startTime":1474.77,"endTime":1477.2,"body":"the resources that you need to"},{"speaker":"Shawn Richards","startTime":1477.2,"endTime":1480.08,"body":"be successful? And are you able"},{"speaker":"Shawn Richards","startTime":1477.2,"endTime":1480.08,"body":"to connect with the people that"},{"speaker":"Shawn Richards","startTime":1480.08,"endTime":1482.87,"body":"you need to? And so on and so"},{"speaker":"Shawn Richards","startTime":1480.08,"endTime":1482.87,"body":"forth. So there's a lot of the"},{"speaker":"Shawn Richards","startTime":1482.87,"endTime":1485.54,"body":"same kinds of questions that we"},{"speaker":"Shawn Richards","startTime":1482.87,"endTime":1485.54,"body":"used to ask before, but we ask"},{"speaker":"Shawn Richards","startTime":1485.54,"endTime":1486.74,"body":"them with a different viewpoint"},{"speaker":"Shawn Richards","startTime":1485.54,"endTime":1486.74,"body":"now."},{"speaker":"Darrell Evans","startTime":1487.25,"endTime":1490.58,"body":"Yeah, everything"},{"speaker":"Darrell Evans","startTime":1487.25,"endTime":1490.58,"body":"adjusts to the current times."},{"speaker":"Darrell Evans","startTime":1490.58,"endTime":1493.46,"body":"And the thing is, is this world"},{"speaker":"Darrell Evans","startTime":1490.58,"endTime":1493.46,"body":"of business and life is dynamic."},{"speaker":"Darrell Evans","startTime":1493.46,"endTime":1496.52,"body":"It's ever changing, ever"},{"speaker":"Darrell Evans","startTime":1493.46,"endTime":1496.52,"body":"evolving. And you said it"},{"speaker":"Darrell Evans","startTime":1496.52,"endTime":1498.59,"body":"earlier, there's always an"},{"speaker":"Darrell Evans","startTime":1496.52,"endTime":1498.59,"body":"opportunity to learn something"},{"speaker":"Darrell Evans","startTime":1498.59,"endTime":1502.25,"body":"from the worst of circumstances"},{"speaker":"Darrell Evans","startTime":1498.59,"endTime":1502.25,"body":"or situations. And it's okay to"},{"speaker":"Darrell Evans","startTime":1502.25,"endTime":1504.77,"body":"go through that point of fear"},{"speaker":"Darrell Evans","startTime":1502.25,"endTime":1504.77,"body":"when the thing actually happens."},{"speaker":"Darrell Evans","startTime":1505.04,"endTime":1507.89,"body":"But we got to quickly move past"},{"speaker":"Darrell Evans","startTime":1505.04,"endTime":1507.89,"body":"that to get into that creative"},{"speaker":"Darrell Evans","startTime":1507.89,"endTime":1510.62,"body":"mode. I just love the"},{"speaker":"Darrell Evans","startTime":1507.89,"endTime":1510.62,"body":"distinction there. I, I often"},{"speaker":"Darrell Evans","startTime":1510.62,"endTime":1514.19,"body":"say that in the moment of"},{"speaker":"Darrell Evans","startTime":1510.62,"endTime":1514.19,"body":"challenges as a leader, we have"},{"speaker":"Darrell Evans","startTime":1514.19,"endTime":1518.45,"body":"to embrace what the facts are"},{"speaker":"Darrell Evans","startTime":1514.19,"endTime":1518.45,"body":"and settle in on what the facts"},{"speaker":"Darrell Evans","startTime":1518.45,"endTime":1521.27,"body":"are. And then once we are okay"},{"speaker":"Darrell Evans","startTime":1518.45,"endTime":1521.27,"body":"with the facts, let's just say,"},{"speaker":"Darrell Evans","startTime":1521.27,"endTime":1523.31,"body":"Okay, these are the facts, let's"},{"speaker":"Darrell Evans","startTime":1521.27,"endTime":1523.31,"body":"make peace with those and move"},{"speaker":"Darrell Evans","startTime":1523.31,"endTime":1526.52,"body":"on to our new decisions. Sounds"},{"speaker":"Darrell Evans","startTime":1523.31,"endTime":1526.52,"body":"like that's what you did. You"},{"speaker":"Darrell Evans","startTime":1526.52,"endTime":1529.25,"body":"asked me a question on your"},{"speaker":"Darrell Evans","startTime":1526.52,"endTime":1529.25,"body":"show, I want to actually ask"},{"speaker":"Darrell Evans","startTime":1529.25,"endTime":1532.91,"body":"you, that was a great question."},{"speaker":"Darrell Evans","startTime":1529.25,"endTime":1532.91,"body":"And it has to do with team"},{"speaker":"Darrell Evans","startTime":1532.91,"endTime":1535.4,"body":"engagement, which is obviously"},{"speaker":"Darrell Evans","startTime":1532.91,"endTime":1535.4,"body":"one of the areas that you spend"},{"speaker":"Darrell Evans","startTime":1535.4,"endTime":1538.85,"body":"a lot of time in. Can you share"},{"speaker":"Darrell Evans","startTime":1535.4,"endTime":1538.85,"body":"one of your best pieces of"},{"speaker":"Darrell Evans","startTime":1538.85,"endTime":1544.82,"body":"advice about how to maintain"},{"speaker":"Darrell Evans","startTime":1538.85,"endTime":1544.82,"body":"team engagement in this current"},{"speaker":"Darrell Evans","startTime":1544.82,"endTime":1549.77,"body":"environment that we're in today?"},{"speaker":"Darrell Evans","startTime":1544.82,"endTime":1549.77,"body":"You asked me, and I've only got"},{"speaker":"Darrell Evans","startTime":1549.8,"endTime":1552.44,"body":"my perspective, but I'd love to"},{"speaker":"Darrell Evans","startTime":1549.8,"endTime":1552.44,"body":"hear yours, because you're not"},{"speaker":"Darrell Evans","startTime":1552.44,"endTime":1554.51,"body":"only your perspective, but"},{"speaker":"Darrell Evans","startTime":1552.44,"endTime":1554.51,"body":"you've got all the companies"},{"speaker":"Darrell Evans","startTime":1554.51,"endTime":1555.38,"body":"that you're advising."},{"speaker":"Shawn Richards","startTime":1556.22,"endTime":1559.1,"body":"Team engagement"},{"speaker":"Shawn Richards","startTime":1556.22,"endTime":1559.1,"body":"is an interesting, fascinating"},{"speaker":"Shawn Richards","startTime":1559.1,"endTime":1562.46,"body":"topic, because you're dealing"},{"speaker":"Shawn Richards","startTime":1559.1,"endTime":1562.46,"body":"with a variety of people. And"},{"speaker":"Shawn Richards","startTime":1562.46,"endTime":1565.82,"body":"that's really what it comes down"},{"speaker":"Shawn Richards","startTime":1562.46,"endTime":1565.82,"body":"to. Team engagement is a little"},{"speaker":"Shawn Richards","startTime":1565.82,"endTime":1568.04,"body":"bit, believe it or not, even"},{"speaker":"Shawn Richards","startTime":1565.82,"endTime":1568.04,"body":"though I refer to it as team"},{"speaker":"Shawn Richards","startTime":1568.04,"endTime":1570.56,"body":"engagement, there is a little"},{"speaker":"Shawn Richards","startTime":1568.04,"endTime":1570.56,"body":"bit of a misnomer in that"},{"speaker":"Shawn Richards","startTime":1570.56,"endTime":1573.74,"body":"because you're dealing with a"},{"speaker":"Shawn Richards","startTime":1570.56,"endTime":1573.74,"body":"group of individuals that have a"},{"speaker":"Shawn Richards","startTime":1573.74,"endTime":1576.32,"body":"common purpose. And that's what"},{"speaker":"Shawn Richards","startTime":1573.74,"endTime":1576.32,"body":"brings them together as a team."},{"speaker":"Shawn Richards","startTime":1576.59,"endTime":1578.99,"body":"So I'm going to use a couple of"},{"speaker":"Shawn Richards","startTime":1576.59,"endTime":1578.99,"body":"quick analogies that everyone"},{"speaker":"Shawn Richards","startTime":1578.99,"endTime":1582.56,"body":"can relate to. Probably one or"},{"speaker":"Shawn Richards","startTime":1578.99,"endTime":1582.56,"body":"the other, or both better, we'll"},{"speaker":"Shawn Richards","startTime":1582.56,"endTime":1586.13,"body":"find out. But let's imagine just"},{"speaker":"Shawn Richards","startTime":1582.56,"endTime":1586.13,"body":"a sports team, any team, any"},{"speaker":"Shawn Richards","startTime":1586.13,"endTime":1589.1,"body":"sport that you'd like. There are"},{"speaker":"Shawn Richards","startTime":1586.13,"endTime":1589.1,"body":"going to be different roles"},{"speaker":"Shawn Richards","startTime":1589.13,"endTime":1594.53,"body":"within that team. So I'll pick"},{"speaker":"Shawn Richards","startTime":1589.13,"endTime":1594.53,"body":"football. You have 11 players on"},{"speaker":"Shawn Richards","startTime":1594.53,"endTime":1597.14,"body":"either offense or defense. But"},{"speaker":"Shawn Richards","startTime":1594.53,"endTime":1597.14,"body":"each one of them has a different"},{"speaker":"Shawn Richards","startTime":1597.14,"endTime":1599.87,"body":"role, but they work together,"},{"speaker":"Shawn Richards","startTime":1597.14,"endTime":1599.87,"body":"and they work in their different"},{"speaker":"Shawn Richards","startTime":1599.87,"endTime":1602.09,"body":"areas of strengths. And we'll"},{"speaker":"Shawn Richards","startTime":1599.87,"endTime":1602.09,"body":"kind of talk about that if we"},{"speaker":"Shawn Richards","startTime":1602.09,"endTime":1605.81,"body":"have time to get to that. But"},{"speaker":"Shawn Richards","startTime":1602.09,"endTime":1605.81,"body":"when you pull together a team,"},{"speaker":"Shawn Richards","startTime":1606.17,"endTime":1609.53,"body":"the entire team needs to work"},{"speaker":"Shawn Richards","startTime":1606.17,"endTime":1609.53,"body":"together and have that"},{"speaker":"Shawn Richards","startTime":1609.53,"endTime":1612.65,"body":"engagement together and move in"},{"speaker":"Shawn Richards","startTime":1609.53,"endTime":1612.65,"body":"the same direction. But each"},{"speaker":"Shawn Richards","startTime":1612.65,"endTime":1616.76,"body":"person within the team still is"},{"speaker":"Shawn Richards","startTime":1612.65,"endTime":1616.76,"body":"going to have their individual"},{"speaker":"Shawn Richards","startTime":1616.76,"endTime":1620.57,"body":"contribution to make. And so to"},{"speaker":"Shawn Richards","startTime":1616.76,"endTime":1620.57,"body":"a certain degree, there is a"},{"speaker":"Shawn Richards","startTime":1620.57,"endTime":1624.23,"body":"difference between team"},{"speaker":"Shawn Richards","startTime":1620.57,"endTime":1624.23,"body":"engagement and employee"},{"speaker":"Shawn Richards","startTime":1624.26,"endTime":1628.49,"body":"engagement. So you have to look"},{"speaker":"Shawn Richards","startTime":1624.26,"endTime":1628.49,"body":"at both components. There is how"},{"speaker":"Shawn Richards","startTime":1628.49,"endTime":1632.66,"body":"each individual is performing in"},{"speaker":"Shawn Richards","startTime":1628.49,"endTime":1632.66,"body":"his or her job and their tasks"},{"speaker":"Shawn Richards","startTime":1632.66,"endTime":1635.81,"body":"and how they're relating to"},{"speaker":"Shawn Richards","startTime":1632.66,"endTime":1635.81,"body":"their work and how they're doing"},{"speaker":"Shawn Richards","startTime":1635.81,"endTime":1638.96,"body":"it as an individual. But you"},{"speaker":"Shawn Richards","startTime":1635.81,"endTime":1638.96,"body":"also have to look at the team"},{"speaker":"Shawn Richards","startTime":1638.96,"endTime":1641.54,"body":"dynamic. How are they"},{"speaker":"Shawn Richards","startTime":1638.96,"endTime":1641.54,"body":"collaborating together? Are they"},{"speaker":"Shawn Richards","startTime":1641.54,"endTime":1644.27,"body":"communicating well? Are they"},{"speaker":"Shawn Richards","startTime":1641.54,"endTime":1644.27,"body":"moving in the same direction?"},{"speaker":"Shawn Richards","startTime":1644.27,"endTime":1647.39,"body":"It's surprising how many times"},{"speaker":"Shawn Richards","startTime":1644.27,"endTime":1647.39,"body":"and we kind of hit on this a"},{"speaker":"Shawn Richards","startTime":1647.39,"endTime":1650.54,"body":"little bit earlier about that"},{"speaker":"Shawn Richards","startTime":1647.39,"endTime":1650.54,"body":"definition of success. It's"},{"speaker":"Shawn Richards","startTime":1650.54,"endTime":1654.95,"body":"amazing how many times you can"},{"speaker":"Shawn Richards","startTime":1650.54,"endTime":1654.95,"body":"talk to a group of let's say,"},{"speaker":"Shawn Richards","startTime":1654.98,"endTime":1657.56,"body":"eight people that are on a team"},{"speaker":"Shawn Richards","startTime":1654.98,"endTime":1657.56,"body":"or in a department or division"},{"speaker":"Shawn Richards","startTime":1657.56,"endTime":1662.03,"body":"or whatever. And you ask them to"},{"speaker":"Shawn Richards","startTime":1657.56,"endTime":1662.03,"body":"define what the desired outcome"},{"speaker":"Shawn Richards","startTime":1662.03,"endTime":1665.33,"body":"is. How many of whatever the"},{"speaker":"Shawn Richards","startTime":1662.03,"endTime":1665.33,"body":"task may be, and how many"},{"speaker":"Shawn Richards","startTime":1665.33,"endTime":1667.76,"body":"different responses you'll get."},{"speaker":"Shawn Richards","startTime":1665.33,"endTime":1667.76,"body":"They can't articulate and"},{"speaker":"Shawn Richards","startTime":1667.76,"endTime":1670.82,"body":"everybody has a slightly"},{"speaker":"Shawn Richards","startTime":1667.76,"endTime":1670.82,"body":"different viewpoint. And so"},{"speaker":"Shawn Richards","startTime":1670.82,"endTime":1673.97,"body":"that's what team engagement is"},{"speaker":"Shawn Richards","startTime":1670.82,"endTime":1673.97,"body":"really meant to do, is to help"},{"speaker":"Shawn Richards","startTime":1673.97,"endTime":1676.67,"body":"make sure that everybody's on"},{"speaker":"Shawn Richards","startTime":1673.97,"endTime":1676.67,"body":"the same page, and that they're"},{"speaker":"Shawn Richards","startTime":1676.67,"endTime":1678.77,"body":"moving in the, in the right"},{"speaker":"Shawn Richards","startTime":1676.67,"endTime":1678.77,"body":"direction. So there is a"},{"speaker":"Shawn Richards","startTime":1678.77,"endTime":1681.71,"body":"difference between team"},{"speaker":"Shawn Richards","startTime":1678.77,"endTime":1681.71,"body":"engagement and employee"},{"speaker":"Shawn Richards","startTime":1681.71,"endTime":1685.13,"body":"engagement. And yes, you can"},{"speaker":"Shawn Richards","startTime":1681.71,"endTime":1685.13,"body":"measure it. And the easiest most"},{"speaker":"Shawn Richards","startTime":1685.16,"endTime":1688.16,"body":"obvious answer is, shocks people"},{"speaker":"Shawn Richards","startTime":1685.16,"endTime":1688.16,"body":"sometimes when I say it, is"},{"speaker":"Shawn Richards","startTime":1688.16,"endTime":1692.18,"body":"simply talk to your employees."},{"speaker":"Shawn Richards","startTime":1688.16,"endTime":1692.18,"body":"Talk to them, ask them"},{"speaker":"Shawn Richards","startTime":1692.18,"endTime":1696.44,"body":"questions, ask the same question"},{"speaker":"Shawn Richards","startTime":1692.18,"endTime":1696.44,"body":"consistently, in the same way."},{"speaker":"Shawn Richards","startTime":1696.8,"endTime":1699.83,"body":"Learn to define the question, so"},{"speaker":"Shawn Richards","startTime":1696.8,"endTime":1699.83,"body":"that everybody knows what you're"},{"speaker":"Shawn Richards","startTime":1699.83,"endTime":1703.37,"body":"talking about, and help them"},{"speaker":"Shawn Richards","startTime":1699.83,"endTime":1703.37,"body":"gauge where they're at as an"},{"speaker":"Shawn Richards","startTime":1703.37,"endTime":1706.73,"body":"individual and as the whole"},{"speaker":"Shawn Richards","startTime":1703.37,"endTime":1706.73,"body":"team. That's how you can measure"},{"speaker":"Shawn Richards","startTime":1706.73,"endTime":1710.75,"body":"and therefore improve engagement"},{"speaker":"Shawn Richards","startTime":1706.73,"endTime":1710.75,"body":"both as a team and as"},{"speaker":"Shawn Richards","startTime":1710.75,"endTime":1711.44,"body":"individuals."},{"speaker":"Darrell Evans","startTime":1712.37,"endTime":1714.53,"body":"I love the"},{"speaker":"Darrell Evans","startTime":1712.37,"endTime":1714.53,"body":"breakdown. I love the analogy. I"},{"speaker":"Darrell Evans","startTime":1714.53,"endTime":1716.63,"body":"know you're a football and a"},{"speaker":"Darrell Evans","startTime":1714.53,"endTime":1716.63,"body":"baseball guy. We didn't say it"},{"speaker":"Darrell Evans","startTime":1716.63,"endTime":1719.06,"body":"in the intro, but you and I"},{"speaker":"Darrell Evans","startTime":1716.63,"endTime":1719.06,"body":"share that passion. I'm a big"},{"speaker":"Darrell Evans","startTime":1719.06,"endTime":1721.85,"body":"time sports fan played football"},{"speaker":"Darrell Evans","startTime":1719.06,"endTime":1721.85,"body":"and baseball growing up. So I, I"},{"speaker":"Darrell Evans","startTime":1721.85,"endTime":1724.31,"body":"perfectly get the football"},{"speaker":"Darrell Evans","startTime":1721.85,"endTime":1724.31,"body":"analogy, right? Everyone has an"},{"speaker":"Darrell Evans","startTime":1724.31,"endTime":1728.0,"body":"individual role, all 11 of us at"},{"speaker":"Darrell Evans","startTime":1724.31,"endTime":1728.0,"body":"this side of the field, offense"},{"speaker":"Darrell Evans","startTime":1728.0,"endTime":1730.13,"body":"or defense, we have the same"},{"speaker":"Darrell Evans","startTime":1728.0,"endTime":1730.13,"body":"outcome. But we all have a"},{"speaker":"Darrell Evans","startTime":1730.13,"endTime":1733.22,"body":"different role and sports is a"},{"speaker":"Darrell Evans","startTime":1730.13,"endTime":1733.22,"body":"great analogy because when you"},{"speaker":"Darrell Evans","startTime":1733.22,"endTime":1737.0,"body":"get a particular player who"},{"speaker":"Darrell Evans","startTime":1733.22,"endTime":1737.0,"body":"thinks that their role is more"},{"speaker":"Darrell Evans","startTime":1737.0,"endTime":1740.6,"body":"significant than the others,"},{"speaker":"Darrell Evans","startTime":1737.0,"endTime":1740.6,"body":"then you start to see the"},{"speaker":"Darrell Evans","startTime":1740.6,"endTime":1745.58,"body":"imbalancing of performance. And"},{"speaker":"Darrell Evans","startTime":1740.6,"endTime":1745.58,"body":"I think that that is very"},{"speaker":"Darrell Evans","startTime":1745.58,"endTime":1748.7,"body":"indicative in a team role inside"},{"speaker":"Darrell Evans","startTime":1745.58,"endTime":1748.7,"body":"of an organization. Although"},{"speaker":"Darrell Evans","startTime":1748.7,"endTime":1752.06,"body":"it's it's very similar, although"},{"speaker":"Darrell Evans","startTime":1748.7,"endTime":1752.06,"body":"not as visible. I'd love your"},{"speaker":"Darrell Evans","startTime":1752.06,"endTime":1755.96,"body":"perspective on this one. As it"},{"speaker":"Darrell Evans","startTime":1752.06,"endTime":1755.96,"body":"relates to, I'm laughing because"},{"speaker":"Darrell Evans","startTime":1755.96,"endTime":1759.11,"body":"it hurts. It's a memory in my"},{"speaker":"Darrell Evans","startTime":1755.96,"endTime":1759.11,"body":"own mind, where you've got a"},{"speaker":"Darrell Evans","startTime":1759.11,"endTime":1762.44,"body":"team, and I've run small"},{"speaker":"Darrell Evans","startTime":1759.11,"endTime":1762.44,"body":"businesses. I've run my own and"},{"speaker":"Darrell Evans","startTime":1762.47,"endTime":1764.87,"body":"advise small to mid sized firms."},{"speaker":"Darrell Evans","startTime":1762.47,"endTime":1764.87,"body":"So I don't have the corporate"},{"speaker":"Darrell Evans","startTime":1764.87,"endTime":1769.16,"body":"ship mentality. But I do hear"},{"speaker":"Darrell Evans","startTime":1764.87,"endTime":1769.16,"body":"from enough corporate folks,"},{"speaker":"Darrell Evans","startTime":1769.25,"endTime":1773.09,"body":"that there becomes this area"},{"speaker":"Darrell Evans","startTime":1769.25,"endTime":1773.09,"body":"where in the corporate job the"},{"speaker":"Darrell Evans","startTime":1773.09,"endTime":1776.12,"body":"person who's on the team is"},{"speaker":"Darrell Evans","startTime":1773.09,"endTime":1776.12,"body":"like, yeah, they don't really"},{"speaker":"Darrell Evans","startTime":1776.12,"endTime":1779.45,"body":"value me. Yeah, I show up every"},{"speaker":"Darrell Evans","startTime":1776.12,"endTime":1779.45,"body":"day and do my thing. But I've"},{"speaker":"Darrell Evans","startTime":1779.45,"endTime":1782.03,"body":"been giving 110% for all these"},{"speaker":"Darrell Evans","startTime":1779.45,"endTime":1782.03,"body":"years and I'm not really getting"},{"speaker":"Darrell Evans","startTime":1782.03,"endTime":1786.56,"body":"anywhere. So I'm just gonna do"},{"speaker":"Darrell Evans","startTime":1782.03,"endTime":1786.56,"body":"as little as I need to do to get"},{"speaker":"Darrell Evans","startTime":1786.59,"endTime":1788.66,"body":"my check because they're not"},{"speaker":"Darrell Evans","startTime":1786.59,"endTime":1788.66,"body":"going to pay me any more than"},{"speaker":"Darrell Evans","startTime":1788.66,"endTime":1793.49,"body":"that. In small to mid size firms"},{"speaker":"Darrell Evans","startTime":1788.66,"endTime":1793.49,"body":"that could be the death of a"},{"speaker":"Darrell Evans","startTime":1793.49,"endTime":1797.72,"body":"business. If you allow that type"},{"speaker":"Darrell Evans","startTime":1793.49,"endTime":1797.72,"body":"of energy to permeate your"},{"speaker":"Darrell Evans","startTime":1797.72,"endTime":1800.93,"body":"team's organization. You said it"},{"speaker":"Darrell Evans","startTime":1797.72,"endTime":1800.93,"body":"before. Eight, nine people in"},{"speaker":"Darrell Evans","startTime":1800.93,"endTime":1803.54,"body":"the room, can everybody"},{"speaker":"Darrell Evans","startTime":1800.93,"endTime":1803.54,"body":"articulate the same outcome that"},{"speaker":"Darrell Evans","startTime":1803.54,"endTime":1806.09,"body":"we're heading for? And the"},{"speaker":"Darrell Evans","startTime":1803.54,"endTime":1806.09,"body":"answer a lot of times is no. You"},{"speaker":"Darrell Evans","startTime":1806.09,"endTime":1808.67,"body":"and I actually talked about it"},{"speaker":"Darrell Evans","startTime":1806.09,"endTime":1808.67,"body":"on your show when I said, you"},{"speaker":"Darrell Evans","startTime":1808.67,"endTime":1811.25,"body":"asked me a question something"},{"speaker":"Darrell Evans","startTime":1808.67,"endTime":1811.25,"body":"like, what's one of the best"},{"speaker":"Darrell Evans","startTime":1811.25,"endTime":1814.25,"body":"traits of a leader and first"},{"speaker":"Darrell Evans","startTime":1811.25,"endTime":1814.25,"body":"thing came to my mind was being"},{"speaker":"Darrell Evans","startTime":1814.25,"endTime":1816.8,"body":"able to clearly paint a picture"},{"speaker":"Darrell Evans","startTime":1814.25,"endTime":1816.8,"body":"for where the hell we're going."},{"speaker":"Darrell Evans","startTime":1817.37,"endTime":1821.33,"body":"Let's talk about this person, or"},{"speaker":"Darrell Evans","startTime":1817.37,"endTime":1821.33,"body":"individuals that maybe are not"},{"speaker":"Darrell Evans","startTime":1821.33,"endTime":1824.57,"body":"working for the cause, but in"},{"speaker":"Darrell Evans","startTime":1821.33,"endTime":1824.57,"body":"actuality, are working against"},{"speaker":"Darrell Evans","startTime":1824.57,"endTime":1825.11,"body":"the cause?"},{"speaker":"Shawn Richards","startTime":1825.53,"endTime":1828.83,"body":"Great question."},{"speaker":"Shawn Richards","startTime":1825.53,"endTime":1828.83,"body":"Very, very common. I'll try and"},{"speaker":"Shawn Richards","startTime":1828.83,"endTime":1831.86,"body":"be as brief as I can, because"},{"speaker":"Shawn Richards","startTime":1828.83,"endTime":1831.86,"body":"there are so many layers to that"},{"speaker":"Shawn Richards","startTime":1831.86,"endTime":1832.4,"body":"question."},{"speaker":"Darrell Evans","startTime":1832.43,"endTime":1832.79,"body":"Yeah."},{"speaker":"Shawn Richards","startTime":1832.85,"endTime":1835.73,"body":"Let me paint a"},{"speaker":"Shawn Richards","startTime":1832.85,"endTime":1835.73,"body":"couple of scenario type pictures"},{"speaker":"Shawn Richards","startTime":1835.73,"endTime":1839.06,"body":"here, and then you and the"},{"speaker":"Shawn Richards","startTime":1835.73,"endTime":1839.06,"body":"listeners can determine if it"},{"speaker":"Shawn Richards","startTime":1839.06,"endTime":1843.29,"body":"may apply closer to what you may"},{"speaker":"Shawn Richards","startTime":1839.06,"endTime":1843.29,"body":"be experiencing. But it's"},{"speaker":"Shawn Richards","startTime":1843.29,"endTime":1845.42,"body":"important to remember that no"},{"speaker":"Shawn Richards","startTime":1843.29,"endTime":1845.42,"body":"two situations are gonna be"},{"speaker":"Shawn Richards","startTime":1845.42,"endTime":1848.51,"body":"exactly alike, but typically,"},{"speaker":"Shawn Richards","startTime":1845.42,"endTime":1848.51,"body":"what you have in that situation"},{"speaker":"Shawn Richards","startTime":1848.51,"endTime":1851.99,"body":"is someone who feels that they"},{"speaker":"Shawn Richards","startTime":1848.51,"endTime":1851.99,"body":"are no longer connected with the"},{"speaker":"Shawn Richards","startTime":1851.99,"endTime":1854.27,"body":"mission or the direction of the"},{"speaker":"Shawn Richards","startTime":1851.99,"endTime":1854.27,"body":"company. They think it should go"},{"speaker":"Shawn Richards","startTime":1854.27,"endTime":1856.7,"body":"in a different direction. Or"},{"speaker":"Shawn Richards","startTime":1854.27,"endTime":1856.7,"body":"they think that something should"},{"speaker":"Shawn Richards","startTime":1856.7,"endTime":1859.22,"body":"be handled a little bit"},{"speaker":"Shawn Richards","startTime":1856.7,"endTime":1859.22,"body":"differently. It depends on the"},{"speaker":"Shawn Richards","startTime":1859.22,"endTime":1863.09,"body":"person, but in some cases,"},{"speaker":"Shawn Richards","startTime":1859.22,"endTime":1863.09,"body":"allowing them to participate in"},{"speaker":"Shawn Richards","startTime":1863.09,"endTime":1867.08,"body":"the collaborative process of the"},{"speaker":"Shawn Richards","startTime":1863.09,"endTime":1867.08,"body":"decision making, you know, how"},{"speaker":"Shawn Richards","startTime":1867.08,"endTime":1869.75,"body":"did they arrive at that? It"},{"speaker":"Shawn Richards","startTime":1867.08,"endTime":1869.75,"body":"sounds like based on the"},{"speaker":"Shawn Richards","startTime":1869.75,"endTime":1872.69,"body":"description that you gave there,"},{"speaker":"Shawn Richards","startTime":1869.75,"endTime":1872.69,"body":"oh, did that person had"},{"speaker":"Shawn Richards","startTime":1872.69,"endTime":1875.42,"body":"something to say at some point."},{"speaker":"Shawn Richards","startTime":1872.69,"endTime":1875.42,"body":"And they felt like their voice"},{"speaker":"Shawn Richards","startTime":1875.42,"endTime":1879.38,"body":"wasn't heard. Most people if"},{"speaker":"Shawn Richards","startTime":1875.42,"endTime":1879.38,"body":"they have the opportunity to"},{"speaker":"Shawn Richards","startTime":1879.38,"endTime":1883.31,"body":"share their opinions, even if"},{"speaker":"Shawn Richards","startTime":1879.38,"endTime":1883.31,"body":"those opinions are not accepted"},{"speaker":"Shawn Richards","startTime":1883.31,"endTime":1886.49,"body":"or agreed upon in the end,"},{"speaker":"Shawn Richards","startTime":1883.31,"endTime":1886.49,"body":"they'll still be able to get on"},{"speaker":"Shawn Richards","startTime":1886.49,"endTime":1889.55,"body":"board with it. You may have a"},{"speaker":"Shawn Richards","startTime":1886.49,"endTime":1889.55,"body":"situation, this is kind of the"},{"speaker":"Shawn Richards","startTime":1889.55,"endTime":1892.49,"body":"second scenario that's"},{"speaker":"Shawn Richards","startTime":1889.55,"endTime":1892.49,"body":"noteworthy. And it's one that we"},{"speaker":"Shawn Richards","startTime":1892.49,"endTime":1895.43,"body":"don't often think about, but it"},{"speaker":"Shawn Richards","startTime":1892.49,"endTime":1895.43,"body":"is really important to think"},{"speaker":"Shawn Richards","startTime":1895.43,"endTime":1901.34,"body":"about. If you have an employee,"},{"speaker":"Shawn Richards","startTime":1895.43,"endTime":1901.34,"body":"or a team member who has for a"},{"speaker":"Shawn Richards","startTime":1901.34,"endTime":1904.37,"body":"certain period of time, and it's"},{"speaker":"Shawn Richards","startTime":1901.34,"endTime":1904.37,"body":"very indistinguishable what that"},{"speaker":"Shawn Richards","startTime":1904.37,"endTime":1908.51,"body":"amount of time is. It may be a"},{"speaker":"Shawn Richards","startTime":1904.37,"endTime":1908.51,"body":"year or two or 10, where they've"},{"speaker":"Shawn Richards","startTime":1908.51,"endTime":1911.21,"body":"been a really good employee, a"},{"speaker":"Shawn Richards","startTime":1908.51,"endTime":1911.21,"body":"really good performer, and"},{"speaker":"Shawn Richards","startTime":1911.21,"endTime":1913.97,"body":"they've done a really great job."},{"speaker":"Shawn Richards","startTime":1911.21,"endTime":1913.97,"body":"But now all of a sudden, the"},{"speaker":"Shawn Richards","startTime":1913.97,"endTime":1918.02,"body":"attitude has soured a little"},{"speaker":"Shawn Richards","startTime":1913.97,"endTime":1918.02,"body":"bit. There may be something"},{"speaker":"Shawn Richards","startTime":1918.02,"endTime":1921.71,"body":"going on in that individual's"},{"speaker":"Shawn Richards","startTime":1918.02,"endTime":1921.71,"body":"personal life that may be"},{"speaker":"Shawn Richards","startTime":1921.71,"endTime":1924.2,"body":"spilling over into the"},{"speaker":"Shawn Richards","startTime":1921.71,"endTime":1924.2,"body":"workplace. We have to be"},{"speaker":"Shawn Richards","startTime":1924.2,"endTime":1926.69,"body":"careful, because we don't want"},{"speaker":"Shawn Richards","startTime":1924.2,"endTime":1926.69,"body":"to get too involved in the"},{"speaker":"Shawn Richards","startTime":1926.69,"endTime":1930.29,"body":"personal part. But at the same"},{"speaker":"Shawn Richards","startTime":1926.69,"endTime":1930.29,"body":"time, it's okay to do that. You"},{"speaker":"Shawn Richards","startTime":1930.29,"endTime":1933.5,"body":"can't pry. You can't invade"},{"speaker":"Shawn Richards","startTime":1930.29,"endTime":1933.5,"body":"privacy or do things like that."},{"speaker":"Darrell Evans","startTime":1933.53,"endTime":1933.71,"body":"Yeah."},{"speaker":"Shawn Richards","startTime":1933.74,"endTime":1935.93,"body":"But it may be"},{"speaker":"Shawn Richards","startTime":1933.74,"endTime":1935.93,"body":"worth a conversation to say,"},{"speaker":"Shawn Richards","startTime":1935.93,"endTime":1939.89,"body":"Hey, Shawn, it seems like you"},{"speaker":"Shawn Richards","startTime":1935.93,"endTime":1939.89,"body":"haven't been quite as sharp"},{"speaker":"Shawn Richards","startTime":1939.92,"endTime":1942.59,"body":"recently. Are you doing okay?"},{"speaker":"Shawn Richards","startTime":1939.92,"endTime":1942.59,"body":"Are you, are you feeling some"},{"speaker":"Shawn Richards","startTime":1942.59,"endTime":1944.99,"body":"stress, maybe outside of work?"},{"speaker":"Shawn Richards","startTime":1942.59,"endTime":1944.99,"body":"Is there something we can help"},{"speaker":"Shawn Richards","startTime":1944.99,"endTime":1948.71,"body":"you with? That's a very"},{"speaker":"Shawn Richards","startTime":1944.99,"endTime":1948.71,"body":"empathetic type of approach"},{"speaker":"Shawn Richards","startTime":1948.74,"endTime":1951.44,"body":"that's really important for"},{"speaker":"Shawn Richards","startTime":1948.74,"endTime":1951.44,"body":"leaders to have. That empathy is"},{"speaker":"Shawn Richards","startTime":1951.44,"endTime":1955.25,"body":"so critical, because let's not"},{"speaker":"Shawn Richards","startTime":1951.44,"endTime":1955.25,"body":"forget that people evolve, they"},{"speaker":"Shawn Richards","startTime":1955.25,"endTime":1959.51,"body":"change, circumstances happen,"},{"speaker":"Shawn Richards","startTime":1955.25,"endTime":1959.51,"body":"people get divorced, people have"},{"speaker":"Shawn Richards","startTime":1959.51,"endTime":1960.89,"body":"medical things that come up . ."},{"speaker":"Shawn Richards","startTime":1959.51,"endTime":1960.89,"body":"."},{"speaker":"Darrell Evans","startTime":1960.92,"endTime":1961.1,"body":"Yeah."},{"speaker":"Shawn Richards","startTime":1961.1,"endTime":1963.2,"body":". . . suddenly,"},{"speaker":"Shawn Richards","startTime":1961.1,"endTime":1963.2,"body":"a diagnosis of cancer that's"},{"speaker":"Shawn Richards","startTime":1963.2,"endTime":1967.28,"body":"life threatening, can severely"},{"speaker":"Shawn Richards","startTime":1963.2,"endTime":1967.28,"body":"alter a person's outlook, on"},{"speaker":"Shawn Richards","startTime":1967.28,"endTime":1970.82,"body":"their job and on their life and"},{"speaker":"Shawn Richards","startTime":1967.28,"endTime":1970.82,"body":"on their whole circumstance. And"},{"speaker":"Shawn Richards","startTime":1970.82,"endTime":1974.6,"body":"sometimes just asking those"},{"speaker":"Shawn Richards","startTime":1970.82,"endTime":1974.6,"body":"questions and allowing that"},{"speaker":"Shawn Richards","startTime":1974.6,"endTime":1978.35,"body":"person to open up a little bit,"},{"speaker":"Shawn Richards","startTime":1974.6,"endTime":1978.35,"body":"it creates a visibility and a"},{"speaker":"Shawn Richards","startTime":1978.35,"endTime":1981.62,"body":"perspective that we didn't have"},{"speaker":"Shawn Richards","startTime":1978.35,"endTime":1981.62,"body":"before. Now, the third type of"},{"speaker":"Shawn Richards","startTime":1981.62,"endTime":1983.75,"body":"scenario is that you may just"},{"speaker":"Shawn Richards","startTime":1981.62,"endTime":1983.75,"body":"have someone that's got a little"},{"speaker":"Shawn Richards","startTime":1983.75,"endTime":1986.3,"body":"bit of an ego. Maybe they were"},{"speaker":"Shawn Richards","startTime":1983.75,"endTime":1986.3,"body":"passed over for a promotion."},{"speaker":"Shawn Richards","startTime":1986.57,"endTime":1988.76,"body":"Maybe they feel like they have"},{"speaker":"Shawn Richards","startTime":1986.57,"endTime":1988.76,"body":"more to contribute, but they're"},{"speaker":"Shawn Richards","startTime":1988.76,"endTime":1991.79,"body":"not being given that opportunity"},{"speaker":"Shawn Richards","startTime":1988.76,"endTime":1991.79,"body":"to for whatever reason. And"},{"speaker":"Shawn Richards","startTime":1991.79,"endTime":1994.46,"body":"sometimes it is necessary to"},{"speaker":"Shawn Richards","startTime":1991.79,"endTime":1994.46,"body":"have a little bit of a firmer"},{"speaker":"Shawn Richards","startTime":1994.46,"endTime":1997.67,"body":"discussion. But you need to do"},{"speaker":"Shawn Richards","startTime":1994.46,"endTime":1997.67,"body":"it the right way. You need to"},{"speaker":"Shawn Richards","startTime":1997.7,"endTime":2000.58,"body":"basically say, and it may not be"},{"speaker":"Shawn Richards","startTime":1997.7,"endTime":2000.58,"body":"the exact way to say it in each"},{"speaker":"Shawn Richards","startTime":2000.58,"endTime":2004.39,"body":"situation. But succinctly say,"},{"speaker":"Shawn Richards","startTime":2000.58,"endTime":2004.39,"body":"Look, this is the direction"},{"speaker":"Shawn Richards","startTime":2004.39,"endTime":2006.85,"body":"we're going. Do you feel like"},{"speaker":"Shawn Richards","startTime":2004.39,"endTime":2006.85,"body":"you can get on board with this,"},{"speaker":"Shawn Richards","startTime":2006.85,"endTime":2009.25,"body":"that you can get on the same"},{"speaker":"Shawn Richards","startTime":2006.85,"endTime":2009.25,"body":"page with us and move with us?"},{"speaker":"Shawn Richards","startTime":2009.46,"endTime":2013.69,"body":"If not, then maybe we should"},{"speaker":"Shawn Richards","startTime":2009.46,"endTime":2013.69,"body":"help with this transition of you"},{"speaker":"Shawn Richards","startTime":2013.69,"endTime":2017.53,"body":"finding another solution. And"},{"speaker":"Shawn Richards","startTime":2013.69,"endTime":2017.53,"body":"another place to work. It sounds"},{"speaker":"Shawn Richards","startTime":2017.53,"endTime":2020.77,"body":"very counterintuitive, but"},{"speaker":"Shawn Richards","startTime":2017.53,"endTime":2020.77,"body":"believe it or not, that may"},{"speaker":"Shawn Richards","startTime":2020.77,"endTime":2023.68,"body":"actually be the best thing for"},{"speaker":"Shawn Richards","startTime":2020.77,"endTime":2023.68,"body":"all parties involved. Because if"},{"speaker":"Shawn Richards","startTime":2023.68,"endTime":2027.07,"body":"you can more or less part ways"},{"speaker":"Shawn Richards","startTime":2023.68,"endTime":2027.07,"body":"with that employee by helping"},{"speaker":"Shawn Richards","startTime":2027.07,"endTime":2030.07,"body":"them find what they're looking"},{"speaker":"Shawn Richards","startTime":2027.07,"endTime":2030.07,"body":"for. Maybe there's another"},{"speaker":"Shawn Richards","startTime":2030.07,"endTime":2032.95,"body":"position, maybe you can network."},{"speaker":"Shawn Richards","startTime":2030.07,"endTime":2032.95,"body":"If you're the business owner,"},{"speaker":"Shawn Richards","startTime":2033.4,"endTime":2036.1,"body":"are there other people you know,"},{"speaker":"Shawn Richards","startTime":2033.4,"endTime":2036.1,"body":"that may have need for this"},{"speaker":"Shawn Richards","startTime":2036.1,"endTime":2038.35,"body":"person's talent? It's not like"},{"speaker":"Shawn Richards","startTime":2036.1,"endTime":2038.35,"body":"you're sloughing off a bad"},{"speaker":"Shawn Richards","startTime":2038.35,"endTime":2041.23,"body":"employee, not at all. What"},{"speaker":"Shawn Richards","startTime":2038.35,"endTime":2041.23,"body":"you're trying to do is help that"},{"speaker":"Shawn Richards","startTime":2041.23,"endTime":2044.47,"body":"employee find a place that's"},{"speaker":"Shawn Richards","startTime":2041.23,"endTime":2044.47,"body":"more suitable for them. And that"},{"speaker":"Shawn Richards","startTime":2044.47,"endTime":2048.46,"body":"transition helps everybody feel"},{"speaker":"Shawn Richards","startTime":2044.47,"endTime":2048.46,"body":"good about making a change."},{"speaker":"Darrell Evans","startTime":2048.52,"endTime":2050.98,"body":"100% agree. There"},{"speaker":"Darrell Evans","startTime":2048.52,"endTime":2050.98,"body":"are just times in your business"},{"speaker":"Darrell Evans","startTime":2050.98,"endTime":2053.68,"body":"evolution where things are going"},{"speaker":"Darrell Evans","startTime":2050.98,"endTime":2053.68,"body":"to change. I love the way you"},{"speaker":"Darrell Evans","startTime":2053.68,"endTime":2055.78,"body":"broke it down, right? There"},{"speaker":"Darrell Evans","startTime":2053.68,"endTime":2055.78,"body":"could be something personal."},{"speaker":"Darrell Evans","startTime":2055.78,"endTime":2059.38,"body":"I've always believed that if"},{"speaker":"Darrell Evans","startTime":2055.78,"endTime":2059.38,"body":"there's a distinguishable change"},{"speaker":"Darrell Evans","startTime":2059.38,"endTime":2062.44,"body":"in someone's performance, and"},{"speaker":"Darrell Evans","startTime":2059.38,"endTime":2062.44,"body":"it's sudden, you've got to"},{"speaker":"Darrell Evans","startTime":2062.44,"endTime":2065.11,"body":"almost think something happened"},{"speaker":"Darrell Evans","startTime":2062.44,"endTime":2065.11,"body":"outside the door of the"},{"speaker":"Darrell Evans","startTime":2065.11,"endTime":2068.41,"body":"business. Today, that's a"},{"speaker":"Darrell Evans","startTime":2065.11,"endTime":2068.41,"body":"virtual Zoom meeting. But you've"},{"speaker":"Darrell Evans","startTime":2068.41,"endTime":2071.05,"body":"got to think about that and some"},{"speaker":"Darrell Evans","startTime":2068.41,"endTime":2071.05,"body":"leaders don't do that, right?"},{"speaker":"Darrell Evans","startTime":2071.05,"endTime":2073.36,"body":"They just think, Hey, get your"},{"speaker":"Darrell Evans","startTime":2071.05,"endTime":2073.36,"body":"work performance up, there's a"},{"speaker":"Darrell Evans","startTime":2073.36,"endTime":2076.45,"body":"write up or there's a"},{"speaker":"Darrell Evans","startTime":2073.36,"endTime":2076.45,"body":"improvement plan, 90 day thing"},{"speaker":"Darrell Evans","startTime":2076.45,"endTime":2079.45,"body":"that has to be put in place. No!"},{"speaker":"Darrell Evans","startTime":2076.45,"endTime":2079.45,"body":"How valuable were they up until"},{"speaker":"Darrell Evans","startTime":2079.45,"endTime":2082.93,"body":"this moment, right? And I love"},{"speaker":"Darrell Evans","startTime":2079.45,"endTime":2082.93,"body":"the empathy approach there. Then"},{"speaker":"Darrell Evans","startTime":2082.93,"endTime":2085.36,"body":"the second side of it is, hey,"},{"speaker":"Darrell Evans","startTime":2082.93,"endTime":2085.36,"body":"maybe the direction has changed"},{"speaker":"Darrell Evans","startTime":2085.36,"endTime":2087.82,"body":"and they don't agree with the"},{"speaker":"Darrell Evans","startTime":2085.36,"endTime":2087.82,"body":"direction. And so there's some"},{"speaker":"Darrell Evans","startTime":2087.82,"endTime":2090.16,"body":"of the ego thing that plays into"},{"speaker":"Darrell Evans","startTime":2087.82,"endTime":2090.16,"body":"that. And then the other side of"},{"speaker":"Darrell Evans","startTime":2090.16,"endTime":2093.64,"body":"it is the business has just"},{"speaker":"Darrell Evans","startTime":2090.16,"endTime":2093.64,"body":"evolved over the years, you"},{"speaker":"Darrell Evans","startTime":2093.64,"endTime":2096.04,"body":"know? I think about my current"},{"speaker":"Darrell Evans","startTime":2093.64,"endTime":2096.04,"body":"agency. We've changed our"},{"speaker":"Darrell Evans","startTime":2096.04,"endTime":2100.33,"body":"direction several times and some"},{"speaker":"Darrell Evans","startTime":2096.04,"endTime":2100.33,"body":"times the direction is needed,"},{"speaker":"Darrell Evans","startTime":2100.39,"endTime":2103.3,"body":"but someone on the team in a"},{"speaker":"Darrell Evans","startTime":2100.39,"endTime":2103.3,"body":"specific skill set or role"},{"speaker":"Darrell Evans","startTime":2103.33,"endTime":2106.45,"body":"doesn't necessarily fit into"},{"speaker":"Darrell Evans","startTime":2103.33,"endTime":2106.45,"body":"that scheme anymore. Going back"},{"speaker":"Darrell Evans","startTime":2106.45,"endTime":2109.87,"body":"to a sports analogy. We see it"},{"speaker":"Darrell Evans","startTime":2106.45,"endTime":2109.87,"body":"in sports all the time. Players"},{"speaker":"Darrell Evans","startTime":2109.87,"endTime":2113.17,"body":"are traded, not because they're"},{"speaker":"Darrell Evans","startTime":2109.87,"endTime":2113.17,"body":"bad players, they're traded"},{"speaker":"Darrell Evans","startTime":2113.17,"endTime":2116.71,"body":"because the scheme or the"},{"speaker":"Darrell Evans","startTime":2113.17,"endTime":2116.71,"body":"coaches gameplan, or the way"},{"speaker":"Darrell Evans","startTime":2116.71,"endTime":2120.04,"body":"that their skill set, they're"},{"speaker":"Darrell Evans","startTime":2116.71,"endTime":2120.04,"body":"probably better off being with"},{"speaker":"Darrell Evans","startTime":2120.07,"endTime":2123.67,"body":"another squad right now. And in"},{"speaker":"Darrell Evans","startTime":2120.07,"endTime":2123.67,"body":"business, sometimes, like you"},{"speaker":"Darrell Evans","startTime":2123.67,"endTime":2126.37,"body":"said, it's like, can we get them"},{"speaker":"Darrell Evans","startTime":2123.67,"endTime":2126.37,"body":"placed in a better environment?"},{"speaker":"Darrell Evans","startTime":2126.37,"endTime":2129.13,"body":"Or can we help them find a"},{"speaker":"Darrell Evans","startTime":2126.37,"endTime":2129.13,"body":"better environment? And I think"},{"speaker":"Darrell Evans","startTime":2129.13,"endTime":2131.26,"body":"that's a great leadership"},{"speaker":"Darrell Evans","startTime":2129.13,"endTime":2131.26,"body":"perspective and approach. So I'm"},{"speaker":"Darrell Evans","startTime":2131.26,"endTime":2133.9,"body":"glad you really touched on that."},{"speaker":"Darrell Evans","startTime":2131.26,"endTime":2133.9,"body":"I want to ask this question."},{"speaker":"Darrell Evans","startTime":2133.9,"endTime":2136.99,"body":"Someone is working with you, and"},{"speaker":"Darrell Evans","startTime":2133.9,"endTime":2136.99,"body":"you've got all these years of"},{"speaker":"Darrell Evans","startTime":2136.99,"endTime":2141.4,"body":"experience. Let's talk about the"},{"speaker":"Darrell Evans","startTime":2136.99,"endTime":2141.4,"body":"two or three biggest outcomes."},{"speaker":"Darrell Evans","startTime":2141.43,"endTime":2145.63,"body":"The biggest benefits someone's"},{"speaker":"Darrell Evans","startTime":2141.43,"endTime":2145.63,"body":"going to have when they are"},{"speaker":"Darrell Evans","startTime":2145.63,"endTime":2148.63,"body":"finished with an engagement with"},{"speaker":"Darrell Evans","startTime":2145.63,"endTime":2148.63,"body":"you, whether that's coaching or"},{"speaker":"Darrell Evans","startTime":2148.63,"endTime":2151.72,"body":"consulting, pick one of them."},{"speaker":"Darrell Evans","startTime":2148.63,"endTime":2151.72,"body":"But someone listening to this"},{"speaker":"Darrell Evans","startTime":2151.72,"endTime":2154.0,"body":"right now is in leadership. They"},{"speaker":"Darrell Evans","startTime":2151.72,"endTime":2154.0,"body":"own a business or they're in"},{"speaker":"Darrell Evans","startTime":2154.0,"endTime":2157.09,"body":"leadership, and one of the roles"},{"speaker":"Darrell Evans","startTime":2154.0,"endTime":2157.09,"body":"maybe C Suite, or maybe they're"},{"speaker":"Darrell Evans","startTime":2157.09,"endTime":2159.28,"body":"even at a smaller firm, where"},{"speaker":"Darrell Evans","startTime":2157.09,"endTime":2159.28,"body":"they have, they're wearing"},{"speaker":"Darrell Evans","startTime":2159.28,"endTime":2161.71,"body":"multiple hats. This is a"},{"speaker":"Darrell Evans","startTime":2159.28,"endTime":2161.71,"body":"conversation I hear about on a"},{"speaker":"Darrell Evans","startTime":2161.71,"endTime":2164.74,"body":"regular basis, right? Leaders"},{"speaker":"Darrell Evans","startTime":2161.71,"endTime":2164.74,"body":"wear multiple hats, some of"},{"speaker":"Darrell Evans","startTime":2164.74,"endTime":2167.32,"body":"which they're not qualified for,"},{"speaker":"Darrell Evans","startTime":2164.74,"endTime":2167.32,"body":"but they volunteered for or"},{"speaker":"Darrell Evans","startTime":2167.32,"endTime":2168.55,"body":"they've been voluntold."},{"speaker":"Shawn Richards","startTime":2168.61,"endTime":2168.88,"body":"Yep."},{"speaker":"Darrell Evans","startTime":2168.91,"endTime":2173.8,"body":"Right? And so"},{"speaker":"Darrell Evans","startTime":2168.91,"endTime":2173.8,"body":"talk about the three biggest"},{"speaker":"Darrell Evans","startTime":2173.83,"endTime":2178.18,"body":"outcomes that a leader might"},{"speaker":"Darrell Evans","startTime":2173.83,"endTime":2178.18,"body":"find relief in after they've"},{"speaker":"Darrell Evans","startTime":2178.18,"endTime":2180.31,"body":"worked with you and engaged with"},{"speaker":"Darrell Evans","startTime":2178.18,"endTime":2180.31,"body":"your firm Blue Sky."},{"speaker":"Shawn Richards","startTime":2180.79,"endTime":2183.55,"body":"Vey much"},{"speaker":"Shawn Richards","startTime":2180.79,"endTime":2183.55,"body":"appreciate the question. To be a"},{"speaker":"Shawn Richards","startTime":2183.55,"endTime":2187.09,"body":"really high performing team, you"},{"speaker":"Shawn Richards","startTime":2183.55,"endTime":2187.09,"body":"need three elements to be"},{"speaker":"Shawn Richards","startTime":2187.09,"endTime":2189.73,"body":"operating at a very high level."},{"speaker":"Shawn Richards","startTime":2187.09,"endTime":2189.73,"body":"You need to have high"},{"speaker":"Shawn Richards","startTime":2189.73,"endTime":2192.16,"body":"productivity, of course. You"},{"speaker":"Shawn Richards","startTime":2189.73,"endTime":2192.16,"body":"need to have outcomes, they're"},{"speaker":"Shawn Richards","startTime":2192.22,"endTime":2195.97,"body":"getting what you need done to"},{"speaker":"Shawn Richards","startTime":2192.22,"endTime":2195.97,"body":"move the company forward. The"},{"speaker":"Shawn Richards","startTime":2195.97,"endTime":2199.0,"body":"second thing is a really"},{"speaker":"Shawn Richards","startTime":2195.97,"endTime":2199.0,"body":"positive culture. And there are"},{"speaker":"Shawn Richards","startTime":2199.0,"endTime":2202.18,"body":"so many things that are just,"},{"speaker":"Shawn Richards","startTime":2199.0,"endTime":2202.18,"body":"just in that piece that are so"},{"speaker":"Shawn Richards","startTime":2202.18,"endTime":2205.27,"body":"important. But the third is a"},{"speaker":"Shawn Richards","startTime":2202.18,"endTime":2205.27,"body":"competent leader that can help"},{"speaker":"Shawn Richards","startTime":2205.42,"endTime":2208.15,"body":"manage those two things, as well"},{"speaker":"Shawn Richards","startTime":2205.42,"endTime":2208.15,"body":"as all the people, but you need"},{"speaker":"Shawn Richards","startTime":2208.15,"endTime":2211.75,"body":"to have all three elements. And"},{"speaker":"Shawn Richards","startTime":2208.15,"endTime":2211.75,"body":"so depending on what someone may"},{"speaker":"Shawn Richards","startTime":2211.75,"endTime":2215.59,"body":"be struggling with, we'll"},{"speaker":"Shawn Richards","startTime":2211.75,"endTime":2215.59,"body":"identify and be able to help"},{"speaker":"Shawn Richards","startTime":2215.59,"endTime":2220.06,"body":"them move that needle in any one"},{"speaker":"Shawn Richards","startTime":2215.59,"endTime":2220.06,"body":"of those areas, and maybe all"},{"speaker":"Shawn Richards","startTime":2220.06,"endTime":2223.51,"body":"three, depending on how severe"},{"speaker":"Shawn Richards","startTime":2220.06,"endTime":2223.51,"body":"the situation is. But one of the"},{"speaker":"Shawn Richards","startTime":2223.51,"endTime":2227.08,"body":"things that's so important,"},{"speaker":"Shawn Richards","startTime":2223.51,"endTime":2227.08,"body":"especially in today's culture,"},{"speaker":"Shawn Richards","startTime":2227.14,"endTime":2230.68,"body":"and with what's going on in the"},{"speaker":"Shawn Richards","startTime":2227.14,"endTime":2230.68,"body":"labor force right now, is that"},{"speaker":"Shawn Richards","startTime":2230.68,"endTime":2233.95,"body":"we have a lot of folks who are"},{"speaker":"Shawn Richards","startTime":2230.68,"endTime":2233.95,"body":"jumping ship and going to a"},{"speaker":"Shawn Richards","startTime":2233.95,"endTime":2237.43,"body":"different company. And so one of"},{"speaker":"Shawn Richards","startTime":2233.95,"endTime":2237.43,"body":"the big topics right now is"},{"speaker":"Shawn Richards","startTime":2237.46,"endTime":2240.82,"body":"retention. How do I keep my"},{"speaker":"Shawn Richards","startTime":2237.46,"endTime":2240.82,"body":"people and not let them go"},{"speaker":"Shawn Richards","startTime":2240.82,"endTime":2244.24,"body":"somewhere else? And you can't"},{"speaker":"Shawn Richards","startTime":2240.82,"endTime":2244.24,"body":"stop it in every situation but"},{"speaker":"Shawn Richards","startTime":2244.24,"endTime":2247.63,"body":"one of the biggest keys to that,"},{"speaker":"Shawn Richards","startTime":2244.24,"endTime":2247.63,"body":"and you may have heard this"},{"speaker":"Shawn Richards","startTime":2247.63,"endTime":2250.63,"body":"Darrell, most people in"},{"speaker":"Shawn Richards","startTime":2247.63,"endTime":2250.63,"body":"entrepreneurship have. Is that"},{"speaker":"Shawn Richards","startTime":2250.63,"endTime":2253.87,"body":"most people don't leave the job,"},{"speaker":"Shawn Richards","startTime":2250.63,"endTime":2253.87,"body":"they leave their manager, and"},{"speaker":"Shawn Richards","startTime":2253.87,"endTime":2256.75,"body":"they leave the executives and"},{"speaker":"Shawn Richards","startTime":2253.87,"endTime":2256.75,"body":"the people that they seem to be"},{"speaker":"Shawn Richards","startTime":2256.75,"endTime":2259.75,"body":"out of sync with. And by"},{"speaker":"Shawn Richards","startTime":2256.75,"endTime":2259.75,"body":"improving the overall"},{"speaker":"Shawn Richards","startTime":2259.75,"endTime":2265.27,"body":"performance of the leader, we"},{"speaker":"Shawn Richards","startTime":2259.75,"endTime":2265.27,"body":"reduce that turnover. And I'm a"},{"speaker":"Shawn Richards","startTime":2265.27,"endTime":2267.7,"body":"big fan. It's a little bit"},{"speaker":"Shawn Richards","startTime":2265.27,"endTime":2267.7,"body":"harder to measure but it is"},{"speaker":"Shawn Richards","startTime":2267.7,"endTime":2271.96,"body":"really critical. When you have"},{"speaker":"Shawn Richards","startTime":2267.7,"endTime":2271.96,"body":"really positive culture, people"},{"speaker":"Shawn Richards","startTime":2271.99,"endTime":2274.72,"body":"will perform better. They'll"},{"speaker":"Shawn Richards","startTime":2271.99,"endTime":2274.72,"body":"provide more ideas, we talked"},{"speaker":"Shawn Richards","startTime":2274.72,"endTime":2278.92,"body":"about that creative energy that"},{"speaker":"Shawn Richards","startTime":2274.72,"endTime":2278.92,"body":"a person or a team can have. And"},{"speaker":"Shawn Richards","startTime":2278.92,"endTime":2282.82,"body":"if you're doing things the right"},{"speaker":"Shawn Richards","startTime":2278.92,"endTime":2282.82,"body":"way, they'll start providing new"},{"speaker":"Shawn Richards","startTime":2282.82,"endTime":2285.7,"body":"ideas that can really drive the"},{"speaker":"Shawn Richards","startTime":2282.82,"endTime":2285.7,"body":"company forward in ways that"},{"speaker":"Shawn Richards","startTime":2285.7,"endTime":2288.37,"body":"maybe as the owner or the"},{"speaker":"Shawn Richards","startTime":2285.7,"endTime":2288.37,"body":"visionary you'd never thought"},{"speaker":"Shawn Richards","startTime":2288.37,"endTime":2291.55,"body":"of. And that's something that"},{"speaker":"Shawn Richards","startTime":2288.37,"endTime":2291.55,"body":"can really be powerful. And of"},{"speaker":"Shawn Richards","startTime":2291.55,"endTime":2293.62,"body":"course, if you have the right"},{"speaker":"Shawn Richards","startTime":2291.55,"endTime":2293.62,"body":"measurements in place to"},{"speaker":"Shawn Richards","startTime":2293.62,"endTime":2296.17,"body":"measure, we talk about KPIs and"},{"speaker":"Shawn Richards","startTime":2293.62,"endTime":2296.17,"body":"some of those kinds of things."},{"speaker":"Shawn Richards","startTime":2296.17,"endTime":2298.39,"body":"And there are other ways to"},{"speaker":"Shawn Richards","startTime":2296.17,"endTime":2298.39,"body":"measure outcomes and"},{"speaker":"Shawn Richards","startTime":2298.39,"endTime":2302.71,"body":"performances. But there are a"},{"speaker":"Shawn Richards","startTime":2298.39,"endTime":2302.71,"body":"lot of ways that we can help"},{"speaker":"Shawn Richards","startTime":2302.8,"endTime":2307.33,"body":"leaders specifically understand"},{"speaker":"Shawn Richards","startTime":2302.8,"endTime":2307.33,"body":"their people better, and how to"},{"speaker":"Shawn Richards","startTime":2307.33,"endTime":2310.72,"body":"in a very, very positive,"},{"speaker":"Shawn Richards","startTime":2307.33,"endTime":2310.72,"body":"appropriate way, get more out of"},{"speaker":"Shawn Richards","startTime":2310.72,"endTime":2313.42,"body":"their employees, in a way. I've"},{"speaker":"Shawn Richards","startTime":2310.72,"endTime":2313.42,"body":"talked a little bit about"},{"speaker":"Shawn Richards","startTime":2313.42,"endTime":2316.45,"body":"strengths, about identifying and"},{"speaker":"Shawn Richards","startTime":2313.42,"endTime":2316.45,"body":"developing the strengths of each"},{"speaker":"Shawn Richards","startTime":2316.45,"endTime":2319.63,"body":"individual, and how each person"},{"speaker":"Shawn Richards","startTime":2316.45,"endTime":2319.63,"body":"may be a little bit different."},{"speaker":"Shawn Richards","startTime":2320.02,"endTime":2323.29,"body":"And those are some of the"},{"speaker":"Shawn Richards","startTime":2320.02,"endTime":2323.29,"body":"strategies that are so so"},{"speaker":"Shawn Richards","startTime":2323.29,"endTime":2326.95,"body":"effective for leaders to utilize"},{"speaker":"Shawn Richards","startTime":2323.29,"endTime":2326.95,"body":"that will really drive the"},{"speaker":"Shawn Richards","startTime":2326.95,"endTime":2329.23,"body":"performance of the team to a"},{"speaker":"Shawn Richards","startTime":2326.95,"endTime":2329.23,"body":"much higher level."},{"speaker":"Darrell Evans","startTime":2329.74,"endTime":2331.75,"body":"I love that, and"},{"speaker":"Darrell Evans","startTime":2329.74,"endTime":2331.75,"body":"man, I almost let this slip"},{"speaker":"Darrell Evans","startTime":2331.75,"endTime":2335.11,"body":"away. And we've gotten on in"},{"speaker":"Darrell Evans","startTime":2331.75,"endTime":2335.11,"body":"this conversation. I need to ask"},{"speaker":"Darrell Evans","startTime":2335.11,"endTime":2338.65,"body":"you about one of the tools that"},{"speaker":"Darrell Evans","startTime":2335.11,"endTime":2338.65,"body":"you have in your shed, which is"},{"speaker":"Darrell Evans","startTime":2338.65,"endTime":2343.0,"body":"the Gallups Certified Strengths"},{"speaker":"Darrell Evans","startTime":2338.65,"endTime":2343.0,"body":"process. Give our audience an"},{"speaker":"Darrell Evans","startTime":2343.0,"endTime":2346.03,"body":"understanding as to why this is"},{"speaker":"Darrell Evans","startTime":2343.0,"endTime":2346.03,"body":"one of your tools in your"},{"speaker":"Darrell Evans","startTime":2346.03,"endTime":2349.69,"body":"quiver, if you will. Talk to us"},{"speaker":"Darrell Evans","startTime":2346.03,"endTime":2349.69,"body":"about what it is and how you use"},{"speaker":"Darrell Evans","startTime":2349.69,"endTime":2351.91,"body":"it. Maybe you've already kind of"},{"speaker":"Darrell Evans","startTime":2349.69,"endTime":2351.91,"body":"indicated slightly how you use"},{"speaker":"Darrell Evans","startTime":2351.91,"endTime":2354.37,"body":"it. But let's get a definition"},{"speaker":"Darrell Evans","startTime":2351.91,"endTime":2354.37,"body":"about that before we wrap up."},{"speaker":"Shawn Richards","startTime":2354.64,"endTime":2356.65,"body":"You bet. Most"},{"speaker":"Shawn Richards","startTime":2354.64,"endTime":2356.65,"body":"people have heard of Gallup or"},{"speaker":"Shawn Richards","startTime":2356.65,"endTime":2357.76,"body":"Gallup polls."},{"speaker":"Darrell Evans","startTime":2357.79,"endTime":2358.09,"body":"Okay."},{"speaker":"Shawn Richards","startTime":2358.09,"endTime":2361.54,"body":"They are a"},{"speaker":"Shawn Richards","startTime":2358.09,"endTime":2361.54,"body":"worldwide surveying and research"},{"speaker":"Shawn Richards","startTime":2361.54,"endTime":2366.37,"body":"company. And they have a tool"},{"speaker":"Shawn Richards","startTime":2361.54,"endTime":2366.37,"body":"called the Clifton Strengths"},{"speaker":"Shawn Richards","startTime":2366.64,"endTime":2369.7,"body":"Assessment. And it's kind of . ."},{"speaker":"Shawn Richards","startTime":2366.64,"endTime":2369.7,"body":". they used to call it the"},{"speaker":"Shawn Richards","startTime":2369.7,"endTime":2372.76,"body":"Strengths Finder Assessment. So"},{"speaker":"Shawn Richards","startTime":2369.7,"endTime":2372.76,"body":"some may be familiar with that,"},{"speaker":"Shawn Richards","startTime":2372.76,"endTime":2375.43,"body":"but they renamed it here in"},{"speaker":"Shawn Richards","startTime":2372.76,"endTime":2375.43,"body":"recent years. And it's now"},{"speaker":"Shawn Richards","startTime":2375.43,"endTime":2378.73,"body":"called the Clifton Strengths"},{"speaker":"Shawn Richards","startTime":2375.43,"endTime":2378.73,"body":"Assessment. And it's a very"},{"speaker":"Shawn Richards","startTime":2378.73,"endTime":2384.37,"body":"robust and a very research data"},{"speaker":"Shawn Richards","startTime":2378.73,"endTime":2384.37,"body":"driven assessment. It's very,"},{"speaker":"Shawn Richards","startTime":2384.37,"endTime":2388.18,"body":"very accurate. It's startling to"},{"speaker":"Shawn Richards","startTime":2384.37,"endTime":2388.18,"body":"some people when they get the"},{"speaker":"Shawn Richards","startTime":2388.18,"endTime":2391.03,"body":"results and it's like, wow, this"},{"speaker":"Shawn Richards","startTime":2388.18,"endTime":2391.03,"body":"is incredibly accurate. Who's"},{"speaker":"Shawn Richards","startTime":2391.03,"endTime":2393.52,"body":"looking over my shoulder and"},{"speaker":"Shawn Richards","startTime":2391.03,"endTime":2393.52,"body":"watching me kind of a feeling."},{"speaker":"Shawn Richards","startTime":2394.0,"endTime":2397.12,"body":"But the whole point, the"},{"speaker":"Shawn Richards","startTime":2394.0,"endTime":2397.12,"body":"strategy behind strengths is to"},{"speaker":"Shawn Richards","startTime":2397.12,"endTime":2400.72,"body":"understand that everyone has"},{"speaker":"Shawn Richards","startTime":2397.12,"endTime":2400.72,"body":"something to offer. Everyone has"},{"speaker":"Shawn Richards","startTime":2400.72,"endTime":2404.5,"body":"something to contribute. To the"},{"speaker":"Shawn Richards","startTime":2400.72,"endTime":2404.5,"body":"team, to their own life, to the"},{"speaker":"Shawn Richards","startTime":2404.5,"endTime":2407.56,"body":"relationships around them, to"},{"speaker":"Shawn Richards","startTime":2404.5,"endTime":2407.56,"body":"the world around them. When you"},{"speaker":"Shawn Richards","startTime":2407.56,"endTime":2411.58,"body":"can help an individual not only"},{"speaker":"Shawn Richards","startTime":2407.56,"endTime":2411.58,"body":"identify them, but help develop"},{"speaker":"Shawn Richards","startTime":2411.58,"endTime":2416.23,"body":"those, they become a far greater"},{"speaker":"Shawn Richards","startTime":2411.58,"endTime":2416.23,"body":"contributor to the team and to"},{"speaker":"Shawn Richards","startTime":2416.23,"endTime":2419.11,"body":"their own lives than they would"},{"speaker":"Shawn Richards","startTime":2416.23,"endTime":2419.11,"body":"have been otherwise. They're"},{"speaker":"Shawn Richards","startTime":2419.11,"endTime":2422.74,"body":"happier, they produce better,"},{"speaker":"Shawn Richards","startTime":2419.11,"endTime":2422.74,"body":"everything is working better."},{"speaker":"Shawn Richards","startTime":2423.04,"endTime":2426.94,"body":"From an output perspective, from"},{"speaker":"Shawn Richards","startTime":2423.04,"endTime":2426.94,"body":"an efficiency standpoint, it's"},{"speaker":"Shawn Richards","startTime":2426.94,"endTime":2430.72,"body":"imperative for the leader to"},{"speaker":"Shawn Richards","startTime":2426.94,"endTime":2430.72,"body":"know about their team members."},{"speaker":"Shawn Richards","startTime":2430.99,"endTime":2433.99,"body":"That doesn't mean that they"},{"speaker":"Shawn Richards","startTime":2430.99,"endTime":2433.99,"body":"can't do any particular job. A"},{"speaker":"Shawn Richards","startTime":2433.99,"endTime":2436.03,"body":"lot of times they need to do it"},{"speaker":"Shawn Richards","startTime":2433.99,"endTime":2436.03,"body":"a little bit differently,"},{"speaker":"Shawn Richards","startTime":2436.03,"endTime":2439.09,"body":"perhaps, but helping an"},{"speaker":"Shawn Richards","startTime":2436.03,"endTime":2439.09,"body":"individual understand what"},{"speaker":"Shawn Richards","startTime":2439.09,"endTime":2442.57,"body":"they're really good at. It's so"},{"speaker":"Shawn Richards","startTime":2439.09,"endTime":2442.57,"body":"critical, and it's so positive"},{"speaker":"Shawn Richards","startTime":2442.57,"endTime":2444.61,"body":"to . . .  that's what I like"},{"speaker":"Shawn Richards","startTime":2442.57,"endTime":2444.61,"body":"when we talk about positive"},{"speaker":"Shawn Richards","startTime":2444.61,"endTime":2448.0,"body":"culture. It's looking at what's"},{"speaker":"Shawn Richards","startTime":2444.61,"endTime":2448.0,"body":"good about someone and helping"},{"speaker":"Shawn Richards","startTime":2448.0,"endTime":2451.48,"body":"them use more of that to work"},{"speaker":"Shawn Richards","startTime":2448.0,"endTime":2451.48,"body":"and to contribute to the world"},{"speaker":"Shawn Richards","startTime":2451.48,"endTime":2451.93,"body":"around them."},{"speaker":"Darrell Evans","startTime":2452.44,"endTime":2454.69,"body":"Thank you for"},{"speaker":"Darrell Evans","startTime":2452.44,"endTime":2454.69,"body":"that breakdown. I actually have"},{"speaker":"Darrell Evans","startTime":2454.69,"endTime":2457.84,"body":"heard of the Strength Finders. I"},{"speaker":"Darrell Evans","startTime":2454.69,"endTime":2457.84,"body":"love what you just said though."},{"speaker":"Darrell Evans","startTime":2457.84,"endTime":2460.45,"body":"There's this debate, I see it on"},{"speaker":"Darrell Evans","startTime":2457.84,"endTime":2460.45,"body":"social media, I hear it on"},{"speaker":"Darrell Evans","startTime":2460.45,"endTime":2463.69,"body":"videos on YouTube and different"},{"speaker":"Darrell Evans","startTime":2460.45,"endTime":2463.69,"body":"folks. This argument about,"},{"speaker":"Darrell Evans","startTime":2463.96,"endTime":2467.26,"body":"Should I double down on my"},{"speaker":"Darrell Evans","startTime":2463.96,"endTime":2467.26,"body":"strengths or double down on my"},{"speaker":"Darrell Evans","startTime":2467.26,"endTime":2471.1,"body":"weaknesses, right? And it's"},{"speaker":"Darrell Evans","startTime":2467.26,"endTime":2471.1,"body":"interesting, because over the"},{"speaker":"Darrell Evans","startTime":2471.1,"endTime":2475.69,"body":"years, I think my perspective"},{"speaker":"Darrell Evans","startTime":2471.1,"endTime":2475.69,"body":"has changed. I used to be the"},{"speaker":"Darrell Evans","startTime":2475.69,"endTime":2478.33,"body":"person who said, Let me get"},{"speaker":"Darrell Evans","startTime":2475.69,"endTime":2478.33,"body":"better at what I'm not good at"},{"speaker":"Darrell Evans","startTime":2478.36,"endTime":2482.98,"body":"until I realized that I can"},{"speaker":"Darrell Evans","startTime":2478.36,"endTime":2482.98,"body":"become good at it, but just"},{"speaker":"Darrell Evans","startTime":2482.98,"endTime":2486.22,"body":"because I'm capable, doesn't"},{"speaker":"Darrell Evans","startTime":2482.98,"endTime":2486.22,"body":"mean I should be investing the"},{"speaker":"Darrell Evans","startTime":2486.22,"endTime":2489.19,"body":"time in it when it's actually"},{"speaker":"Darrell Evans","startTime":2486.22,"endTime":2489.19,"body":"someone else's superpower."},{"speaker":"Darrell Evans","startTime":2489.22,"endTime":2489.76,"body":"Right?"},{"speaker":"Shawn Richards","startTime":2489.91,"endTime":2490.63,"body":"Exactly."},{"speaker":"Darrell Evans","startTime":2491.14,"endTime":2494.8,"body":"And so my"},{"speaker":"Darrell Evans","startTime":2491.14,"endTime":2494.8,"body":"shifting has been no, maybe I"},{"speaker":"Darrell Evans","startTime":2494.8,"endTime":2496.78,"body":"should be, and I'm not saying"},{"speaker":"Darrell Evans","startTime":2494.8,"endTime":2496.78,"body":"there's a right or wrong. I'm"},{"speaker":"Darrell Evans","startTime":2496.78,"endTime":2497.83,"body":"saying there's a season."},{"speaker":"Shawn Richards","startTime":2497.89,"endTime":2498.28,"body":"That's right."},{"speaker":"Darrell Evans","startTime":2498.31,"endTime":2499.6,"body":"For a"},{"speaker":"Darrell Evans","startTime":2498.31,"endTime":2499.6,"body":"perspective, because my"},{"speaker":"Darrell Evans","startTime":2499.6,"endTime":2502.06,"body":"perspective, when I'm a"},{"speaker":"Darrell Evans","startTime":2499.6,"endTime":2502.06,"body":"solopreneur, and I don't have"},{"speaker":"Darrell Evans","startTime":2502.06,"endTime":2505.63,"body":"all the budget to have a big"},{"speaker":"Darrell Evans","startTime":2502.06,"endTime":2505.63,"body":"team, I better get better at the"},{"speaker":"Darrell Evans","startTime":2505.63,"endTime":2508.03,"body":"thing that I'm not that good at"},{"speaker":"Darrell Evans","startTime":2505.63,"endTime":2508.03,"body":"because I have to do it during"},{"speaker":"Darrell Evans","startTime":2508.03,"endTime":2510.82,"body":"this time period. If I'm not the"},{"speaker":"Darrell Evans","startTime":2508.03,"endTime":2510.82,"body":"best marketer, I got to be"},{"speaker":"Darrell Evans","startTime":2510.82,"endTime":2512.83,"body":"better at marketing. If I'm not"},{"speaker":"Darrell Evans","startTime":2510.82,"endTime":2512.83,"body":"the best salesperson, I got to"},{"speaker":"Darrell Evans","startTime":2512.83,"endTime":2514.93,"body":"figure out how to be a better"},{"speaker":"Darrell Evans","startTime":2512.83,"endTime":2514.93,"body":"salesperson. If I'm not better"},{"speaker":"Darrell Evans","startTime":2514.93,"endTime":2517.36,"body":"at HR, but I don't have an HR"},{"speaker":"Darrell Evans","startTime":2514.93,"endTime":2517.36,"body":"company doing it for me like a"},{"speaker":"Darrell Evans","startTime":2517.36,"endTime":2520.93,"body":"payroll company. But there is a"},{"speaker":"Darrell Evans","startTime":2517.36,"endTime":2520.93,"body":"season where sometimes we can"},{"speaker":"Darrell Evans","startTime":2520.93,"endTime":2524.68,"body":"take just trying to better our"},{"speaker":"Darrell Evans","startTime":2520.93,"endTime":2524.68,"body":"weaknesses, we can take too far"},{"speaker":"Darrell Evans","startTime":2524.71,"endTime":2526.51,"body":"is what I'm thinking I'm hearing"},{"speaker":"Darrell Evans","startTime":2524.71,"endTime":2526.51,"body":"you say"},{"speaker":"Shawn Richards","startTime":2526.66,"endTime":2529.0,"body":"Exactly. The"},{"speaker":"Shawn Richards","startTime":2526.66,"endTime":2529.0,"body":"short phrase that we often use"},{"speaker":"Shawn Richards","startTime":2529.0,"endTime":2531.55,"body":"when we're coaching people"},{"speaker":"Shawn Richards","startTime":2529.0,"endTime":2531.55,"body":"through strengths is develop"},{"speaker":"Shawn Richards","startTime":2531.58,"endTime":2535.9,"body":"your strengths, manage your"},{"speaker":"Shawn Richards","startTime":2531.58,"endTime":2535.9,"body":"weaknesses. We don't ignore the"},{"speaker":"Shawn Richards","startTime":2535.9,"endTime":2538.75,"body":"weaknesses, we just learn to"},{"speaker":"Shawn Richards","startTime":2535.9,"endTime":2538.75,"body":"manage them. And you're"},{"speaker":"Shawn Richards","startTime":2538.75,"endTime":2540.58,"body":"absolutely right, there are"},{"speaker":"Shawn Richards","startTime":2538.75,"endTime":2540.58,"body":"times when we're gonna have to"},{"speaker":"Shawn Richards","startTime":2540.58,"endTime":2542.59,"body":"kind of dig a little bit deeper"},{"speaker":"Shawn Richards","startTime":2540.58,"endTime":2542.59,"body":"and learn to do something that"},{"speaker":"Shawn Richards","startTime":2542.59,"endTime":2544.93,"body":"we may not be as comfortable"},{"speaker":"Shawn Richards","startTime":2542.59,"endTime":2544.93,"body":"with. But the great thing,"},{"speaker":"Shawn Richards","startTime":2544.93,"endTime":2546.88,"body":"especially if you're the"},{"speaker":"Shawn Richards","startTime":2544.93,"endTime":2546.88,"body":"entrepreneur or the business"},{"speaker":"Shawn Richards","startTime":2546.88,"endTime":2551.44,"body":"owner, when you can identify"},{"speaker":"Shawn Richards","startTime":2546.88,"endTime":2551.44,"body":"what you are comfortable doing"},{"speaker":"Shawn Richards","startTime":2551.44,"endTime":2554.86,"body":"and what you're good at and can"},{"speaker":"Shawn Richards","startTime":2551.44,"endTime":2554.86,"body":"develop that and maybe identify"},{"speaker":"Shawn Richards","startTime":2554.86,"endTime":2557.11,"body":"those areas where you're not as"},{"speaker":"Shawn Richards","startTime":2554.86,"endTime":2557.11,"body":"strong, now you know what to"},{"speaker":"Shawn Richards","startTime":2557.11,"endTime":2558.16,"body":"look for when you're hiring."},{"speaker":"Darrell Evans","startTime":2558.19,"endTime":2558.4,"body":"Yes."},{"speaker":"Shawn Richards","startTime":2558.4,"endTime":2560.56,"body":"And that's part"},{"speaker":"Shawn Richards","startTime":2558.4,"endTime":2560.56,"body":"of the phrase hiring to culture"},{"speaker":"Shawn Richards","startTime":2560.56,"endTime":2562.87,"body":"is you're trying to find not"},{"speaker":"Shawn Richards","startTime":2560.56,"endTime":2562.87,"body":"just can you do the job? Yes or"},{"speaker":"Shawn Richards","startTime":2562.87,"endTime":2565.51,"body":"no, but can you do it in a way"},{"speaker":"Shawn Richards","startTime":2562.87,"endTime":2565.51,"body":"that you're going to do it"},{"speaker":"Shawn Richards","startTime":2565.51,"endTime":2566.38,"body":"better than I could?"},{"speaker":"Darrell Evans","startTime":2566.44,"endTime":2566.8,"body":"Yes."},{"speaker":"Shawn Richards","startTime":2566.83,"endTime":2569.38,"body":"And that's the"},{"speaker":"Shawn Richards","startTime":2566.83,"endTime":2569.38,"body":"idea is to be able to surround"},{"speaker":"Shawn Richards","startTime":2569.38,"endTime":2571.63,"body":"yourself with people that can"},{"speaker":"Shawn Richards","startTime":2569.38,"endTime":2571.63,"body":"help you in the areas where you"},{"speaker":"Shawn Richards","startTime":2571.63,"endTime":2572.08,"body":"struggle?"},{"speaker":"Darrell Evans","startTime":2572.14,"endTime":2575.11,"body":"Yeah. Shawn, so"},{"speaker":"Darrell Evans","startTime":2572.14,"endTime":2575.11,"body":"much good stuff here. Just by"},{"speaker":"Darrell Evans","startTime":2575.11,"endTime":2578.47,"body":"having this short conversation,"},{"speaker":"Darrell Evans","startTime":2575.11,"endTime":2578.47,"body":"I know for a fact the impact"},{"speaker":"Darrell Evans","startTime":2578.47,"endTime":2580.3,"body":"that you're making with leaders,"},{"speaker":"Darrell Evans","startTime":2578.47,"endTime":2580.3,"body":"because I know as a leader of"},{"speaker":"Darrell Evans","startTime":2580.3,"endTime":2582.97,"body":"the last 30 years, it's lonely"},{"speaker":"Darrell Evans","startTime":2580.3,"endTime":2582.97,"body":"being a leader, especially if"},{"speaker":"Darrell Evans","startTime":2582.97,"endTime":2585.88,"body":"you're in a smaller company,"},{"speaker":"Darrell Evans","startTime":2582.97,"endTime":2585.88,"body":"smaller firm. Even if you've got"},{"speaker":"Darrell Evans","startTime":2585.88,"endTime":2588.55,"body":"cohorts next to you on the right"},{"speaker":"Darrell Evans","startTime":2585.88,"endTime":2588.55,"body":"or left, but they may be"},{"speaker":"Darrell Evans","startTime":2588.55,"endTime":2590.59,"body":"managing different aspects of"},{"speaker":"Darrell Evans","startTime":2588.55,"endTime":2590.59,"body":"the business. But if you're the"},{"speaker":"Darrell Evans","startTime":2590.59,"endTime":2593.08,"body":"head of operations, or and"},{"speaker":"Darrell Evans","startTime":2590.59,"endTime":2593.08,"body":"someone's the head of marketing,"},{"speaker":"Darrell Evans","startTime":2593.08,"endTime":2595.81,"body":"they may not be able to jive"},{"speaker":"Darrell Evans","startTime":2593.08,"endTime":2595.81,"body":"with your struggle and your side"},{"speaker":"Darrell Evans","startTime":2595.81,"endTime":2598.06,"body":"of the business. And so even"},{"speaker":"Darrell Evans","startTime":2595.81,"endTime":2598.06,"body":"though you both have equal"},{"speaker":"Darrell Evans","startTime":2598.42,"endTime":2601.36,"body":"leadership positions, you're"},{"speaker":"Darrell Evans","startTime":2598.42,"endTime":2601.36,"body":"over different aspects. Where"},{"speaker":"Darrell Evans","startTime":2601.36,"endTime":2605.17,"body":"can people find out more about"},{"speaker":"Darrell Evans","startTime":2601.36,"endTime":2605.17,"body":"you, your services? You've got a"},{"speaker":"Darrell Evans","startTime":2605.17,"endTime":2608.41,"body":"new program you're launching"},{"speaker":"Darrell Evans","startTime":2605.17,"endTime":2608.41,"body":"here. A group coaching program."},{"speaker":"Darrell Evans","startTime":2608.44,"endTime":2609.58,"body":"Tell everybody how they can find"},{"speaker":"Darrell Evans","startTime":2608.44,"endTime":2609.58,"body":"it."},{"speaker":"Shawn Richards","startTime":2609.88,"endTime":2614.47,"body":"You bet, thank"},{"speaker":"Shawn Richards","startTime":2609.88,"endTime":2614.47,"body":"you. Blue Sky Biz (B-I-Z)"},{"speaker":"Shawn Richards","startTime":2614.5,"endTime":2617.89,"body":"Consulting.com is our website."},{"speaker":"Shawn Richards","startTime":2614.5,"endTime":2617.89,"body":"You can also go to"},{"speaker":"Shawn Richards","startTime":2617.92,"endTime":2620.83,"body":"www.TeamEngagementPodcast.com."},{"speaker":"Shawn Richards","startTime":2617.92,"endTime":2620.83,"body":"And you can learn a little bit"},{"speaker":"Shawn Richards","startTime":2620.83,"endTime":2624.01,"body":"more about the podcast there and"},{"speaker":"Shawn Richards","startTime":2620.83,"endTime":2624.01,"body":"pick up some quick tips on"},{"speaker":"Shawn Richards","startTime":2624.01,"endTime":2627.1,"body":"leadership and different things."},{"speaker":"Shawn Richards","startTime":2624.01,"endTime":2627.1,"body":"The curriculum that you talked"},{"speaker":"Shawn Richards","startTime":2627.1,"endTime":2629.95,"body":"about, just quickly, it's a"},{"speaker":"Shawn Richards","startTime":2627.1,"endTime":2629.95,"body":"group coaching format. If there"},{"speaker":"Shawn Richards","startTime":2629.95,"endTime":2633.34,"body":"are leaders who are interested"},{"speaker":"Shawn Richards","startTime":2629.95,"endTime":2633.34,"body":"in joining a group coaching, we"},{"speaker":"Shawn Richards","startTime":2633.34,"endTime":2635.98,"body":"will go through kind of a"},{"speaker":"Shawn Richards","startTime":2633.34,"endTime":2635.98,"body":"standardized curriculum and talk"},{"speaker":"Shawn Richards","startTime":2635.98,"endTime":2638.35,"body":"about a lot of these principles"},{"speaker":"Shawn Richards","startTime":2635.98,"endTime":2638.35,"body":"that we talked about today and a"},{"speaker":"Shawn Richards","startTime":2638.35,"endTime":2642.13,"body":"whole bunch more. And join a"},{"speaker":"Shawn Richards","startTime":2638.35,"endTime":2642.13,"body":"group that will work together"},{"speaker":"Shawn Richards","startTime":2642.28,"endTime":2644.95,"body":"and learn about their principles"},{"speaker":"Shawn Richards","startTime":2642.28,"endTime":2644.95,"body":"and talk about challenges that"},{"speaker":"Shawn Richards","startTime":2644.95,"endTime":2647.29,"body":"they're facing. There are some"},{"speaker":"Shawn Richards","startTime":2644.95,"endTime":2647.29,"body":"also some opportunities for one"},{"speaker":"Shawn Richards","startTime":2647.29,"endTime":2650.05,"body":"on one coaching if you would"},{"speaker":"Shawn Richards","startTime":2647.29,"endTime":2650.05,"body":"like, that would be helpful as"},{"speaker":"Shawn Richards","startTime":2650.05,"endTime":2653.26,"body":"well. So feel free to reach out."},{"speaker":"Shawn Richards","startTime":2650.05,"endTime":2653.26,"body":"I'm also on LinkedIn, Shawn"},{"speaker":"Shawn Richards","startTime":2653.26,"endTime":2656.23,"body":"Richards. And I always"},{"speaker":"Shawn Richards","startTime":2653.26,"endTime":2656.23,"body":"appreciate the opportunity to"},{"speaker":"Shawn Richards","startTime":2656.23,"endTime":2659.08,"body":"connect with new people. So feel"},{"speaker":"Shawn Richards","startTime":2656.23,"endTime":2659.08,"body":"free to reach out, I'd love to"},{"speaker":"Shawn Richards","startTime":2659.08,"endTime":2659.59,"body":"talk with you."},{"speaker":"Darrell Evans","startTime":2659.89,"endTime":2661.63,"body":"Yeah, Shawn,"},{"speaker":"Darrell Evans","startTime":2659.89,"endTime":2661.63,"body":"you're very generous, your"},{"speaker":"Darrell Evans","startTime":2661.63,"endTime":2664.24,"body":"energy your heart. I know from"},{"speaker":"Darrell Evans","startTime":2661.63,"endTime":2664.24,"body":"our previous conversation,"},{"speaker":"Darrell Evans","startTime":2664.24,"endTime":2667.39,"body":"really enjoyed today's"},{"speaker":"Darrell Evans","startTime":2664.24,"endTime":2667.39,"body":"conversation. I will link up all"},{"speaker":"Darrell Evans","startTime":2667.39,"endTime":2670.24,"body":"of Shawn's resources in the show"},{"speaker":"Darrell Evans","startTime":2667.39,"endTime":2670.24,"body":"notes. So wherever you're"},{"speaker":"Darrell Evans","startTime":2670.24,"endTime":2672.67,"body":"listening, just check out the"},{"speaker":"Darrell Evans","startTime":2670.24,"endTime":2672.67,"body":"show notes. You can always find"},{"speaker":"Darrell Evans","startTime":2672.67,"endTime":2674.95,"body":"them also at"},{"speaker":"Darrell Evans","startTime":2672.67,"endTime":2674.95,"body":"www.TheMindShiftPodcast.com.c."},{"speaker":"Darrell Evans","startTime":2675.22,"endTime":2677.8,"body":"And we want to thank you for"},{"speaker":"Darrell Evans","startTime":2675.22,"endTime":2677.8,"body":"listening to this show today"},{"speaker":"Darrell Evans","startTime":2677.8,"endTime":2679.6,"body":"because listen, if you're on"},{"speaker":"Darrell Evans","startTime":2677.8,"endTime":2679.6,"body":"this show, you're an"},{"speaker":"Darrell Evans","startTime":2679.6,"endTime":2681.82,"body":"entrepreneur or a leader. We"},{"speaker":"Darrell Evans","startTime":2679.6,"endTime":2681.82,"body":"already know that because that's"},{"speaker":"Darrell Evans","startTime":2681.82,"endTime":2684.79,"body":"how we built the show. And at"},{"speaker":"Darrell Evans","startTime":2681.82,"endTime":2684.79,"body":"the end of the day, leadership"},{"speaker":"Darrell Evans","startTime":2684.79,"endTime":2686.95,"body":"is one of those things. It's"},{"speaker":"Darrell Evans","startTime":2684.79,"endTime":2686.95,"body":"sort of like an ocean. It's"},{"speaker":"Darrell Evans","startTime":2686.95,"endTime":2689.32,"body":"moving in ebbs and flows. And"},{"speaker":"Darrell Evans","startTime":2686.95,"endTime":2689.32,"body":"there are gonna be times when"},{"speaker":"Darrell Evans","startTime":2689.32,"endTime":2691.66,"body":"the current's coming at you a"},{"speaker":"Darrell Evans","startTime":2689.32,"endTime":2691.66,"body":"mile a minute, and they're gonna"},{"speaker":"Darrell Evans","startTime":2691.66,"endTime":2693.64,"body":"be other times it's real"},{"speaker":"Darrell Evans","startTime":2691.66,"endTime":2693.64,"body":"peaceful and things are gonna be"},{"speaker":"Darrell Evans","startTime":2693.64,"endTime":2696.13,"body":"good. The truth of the matter"},{"speaker":"Darrell Evans","startTime":2693.64,"endTime":2696.13,"body":"though, is we always have to be"},{"speaker":"Darrell Evans","startTime":2696.13,"endTime":2698.92,"body":"refining our ability to be"},{"speaker":"Darrell Evans","startTime":2696.13,"endTime":2698.92,"body":"better leaders, build better"},{"speaker":"Darrell Evans","startTime":2698.92,"endTime":2703.3,"body":"teams. It is to me, there is no"},{"speaker":"Darrell Evans","startTime":2698.92,"endTime":2703.3,"body":"such thing as self made success."},{"speaker":"Darrell Evans","startTime":2703.3,"endTime":2705.55,"body":"There's no such thing. I hear a"},{"speaker":"Darrell Evans","startTime":2703.3,"endTime":2705.55,"body":"lot of people talk about it. And"},{"speaker":"Darrell Evans","startTime":2705.55,"endTime":2708.4,"body":"I'll go to the grave saying it."},{"speaker":"Darrell Evans","startTime":2705.55,"endTime":2708.4,"body":"That if you ever do something"},{"speaker":"Darrell Evans","startTime":2708.4,"endTime":2712.93,"body":"great, you got to look back and"},{"speaker":"Darrell Evans","startTime":2708.4,"endTime":2712.93,"body":"say, who helped me get here? And"},{"speaker":"Darrell Evans","startTime":2712.93,"endTime":2715.93,"body":"so Shawn, what you're doing is"},{"speaker":"Darrell Evans","startTime":2712.93,"endTime":2715.93,"body":"fantastic. I got to ask this"},{"speaker":"Darrell Evans","startTime":2715.93,"endTime":2718.54,"body":"last question. Always the last"},{"speaker":"Darrell Evans","startTime":2715.93,"endTime":2718.54,"body":"question for the show. And that"},{"speaker":"Darrell Evans","startTime":2718.54,"endTime":2722.02,"body":"is, if for whatever reason today"},{"speaker":"Darrell Evans","startTime":2718.54,"endTime":2722.02,"body":"happened to be your last day"},{"speaker":"Darrell Evans","startTime":2722.02,"endTime":2725.26,"body":"here on this planet, what would"},{"speaker":"Darrell Evans","startTime":2722.02,"endTime":2725.26,"body":"you wish that everybody"},{"speaker":"Darrell Evans","startTime":2725.29,"endTime":2726.16,"body":"remembered you for?"},{"speaker":"Shawn Richards","startTime":2726.82,"endTime":2730.42,"body":"That's a great"},{"speaker":"Shawn Richards","startTime":2726.82,"endTime":2730.42,"body":"question. I would like to hope"},{"speaker":"Shawn Richards","startTime":2730.45,"endTime":2734.74,"body":"and think that people would look"},{"speaker":"Shawn Richards","startTime":2730.45,"endTime":2734.74,"body":"at me and say, Shawn cared about"},{"speaker":"Shawn Richards","startTime":2734.74,"endTime":2737.05,"body":"the people around him,"},{"speaker":"Shawn Richards","startTime":2734.74,"endTime":2737.05,"body":"especially the people that were"},{"speaker":"Shawn Richards","startTime":2737.05,"endTime":2740.23,"body":"closest - his wife, his"},{"speaker":"Shawn Richards","startTime":2737.05,"endTime":2740.23,"body":"children, and his other extended"},{"speaker":"Shawn Richards","startTime":2740.23,"endTime":2744.04,"body":"family members. And even the"},{"speaker":"Shawn Richards","startTime":2740.23,"endTime":2744.04,"body":"people on the street. Doesn't"},{"speaker":"Shawn Richards","startTime":2744.04,"endTime":2746.89,"body":"mean I'm perfect at it. I just"},{"speaker":"Shawn Richards","startTime":2744.04,"endTime":2746.89,"body":"hope that people will look at me"},{"speaker":"Shawn Richards","startTime":2746.89,"endTime":2749.83,"body":"and say, he cared about other"},{"speaker":"Shawn Richards","startTime":2746.89,"endTime":2749.83,"body":"people. He wanted them to"},{"speaker":"Shawn Richards","startTime":2749.83,"endTime":2750.37,"body":"succeed."},{"speaker":"Darrell Evans","startTime":2750.91,"endTime":2752.62,"body":"I love it. Shawn"},{"speaker":"Darrell Evans","startTime":2750.91,"endTime":2752.62,"body":"Richards. Thanks so much for"},{"speaker":"Darrell Evans","startTime":2752.62,"endTime":2755.02,"body":"being here on The MindShift"},{"speaker":"Darrell Evans","startTime":2752.62,"endTime":2755.02,"body":"Podcast. Glad to stay connected."},{"speaker":"Shawn Richards","startTime":2755.2,"endTime":2756.55,"body":"Thanks, Darrell."},{"speaker":"Shawn Richards","startTime":2755.2,"endTime":2756.55,"body":"I really appreciate the"},{"speaker":"Shawn Richards","startTime":2756.55,"endTime":2758.77,"body":"opportunity to be on it and"},{"speaker":"Shawn Richards","startTime":2756.55,"endTime":2758.77,"body":"always enjoy talking with you."},{"speaker":"Darrell Evans","startTime":2760.72,"endTime":2762.31,"body":"Hey my friend,"},{"speaker":"Darrell Evans","startTime":2760.72,"endTime":2762.31,"body":"thanks again for listening to"},{"speaker":"Darrell Evans","startTime":2762.31,"endTime":2765.64,"body":"today's episode of The MindShift"},{"speaker":"Darrell Evans","startTime":2762.31,"endTime":2765.64,"body":"Podcast. Listen, let's not have"},{"speaker":"Darrell Evans","startTime":2765.64,"endTime":2768.34,"body":"the conversation in here."},{"speaker":"Darrell Evans","startTime":2765.64,"endTime":2768.34,"body":"Connect with me on social"},{"speaker":"Darrell Evans","startTime":2768.61,"endTime":2771.85,"body":"@MrDarrellEvans on almost all"},{"speaker":"Darrell Evans","startTime":2768.61,"endTime":2771.85,"body":"the platforms, with the"},{"speaker":"Darrell Evans","startTime":2771.85,"endTime":2774.58,"body":"exception of Facebook. My"},{"speaker":"Darrell Evans","startTime":2771.85,"endTime":2774.58,"body":"Facebook fanpage is"},{"speaker":"Darrell Evans","startTime":2775.24,"endTime":2779.17,"body":"@DarrellEvansFan. Until next"},{"speaker":"Darrell Evans","startTime":2775.24,"endTime":2779.17,"body":"week, remember you're just one"},{"speaker":"Darrell Evans","startTime":2779.17,"endTime":2781.78,"body":"shift away from the breakthrough"},{"speaker":"Darrell Evans","startTime":2779.17,"endTime":2781.78,"body":"you're looking for."}]}