{"version":"1.0.0","segments":[{"speaker":"William Schrimer","startTime":0.24,"endTime":2.7,"body":"I'd happen to"},{"speaker":"William Schrimer","startTime":0.24,"endTime":2.7,"body":"work with one executive, who"},{"speaker":"William Schrimer","startTime":2.7,"endTime":6.03,"body":"probably was literally a genius"},{"speaker":"William Schrimer","startTime":2.7,"endTime":6.03,"body":"in terms of his ability to"},{"speaker":"William Schrimer","startTime":6.03,"endTime":11.16,"body":"manage a business. But he was"},{"speaker":"William Schrimer","startTime":6.03,"endTime":11.16,"body":"not great with people. And he"},{"speaker":"William Schrimer","startTime":11.31,"endTime":16.2,"body":"refused to, I think, look in the"},{"speaker":"William Schrimer","startTime":11.31,"endTime":16.2,"body":"mirror and admit that this"},{"speaker":"William Schrimer","startTime":16.2,"endTime":19.83,"body":"wasn't his forte. And he needed"},{"speaker":"William Schrimer","startTime":16.2,"endTime":19.83,"body":"to bring other people into the"},{"speaker":"William Schrimer","startTime":19.83,"endTime":23.55,"body":"recruiting process to help him"},{"speaker":"William Schrimer","startTime":19.83,"endTime":23.55,"body":"interview and select. So I think"},{"speaker":"William Schrimer","startTime":23.55,"endTime":26.73,"body":"not letting pride get in the way"},{"speaker":"William Schrimer","startTime":23.55,"endTime":26.73,"body":"and making sure that you get a"},{"speaker":"William Schrimer","startTime":26.73,"endTime":29.19,"body":"second look at people and that"},{"speaker":"William Schrimer","startTime":26.73,"endTime":29.19,"body":"your decision is very"},{"speaker":"William Schrimer","startTime":29.19,"endTime":33.27,"body":"considered. So I think in terms"},{"speaker":"William Schrimer","startTime":29.19,"endTime":33.27,"body":"of recruiting, where things fall"},{"speaker":"William Schrimer","startTime":33.27,"endTime":37.26,"body":"down is absolutely at the"},{"speaker":"William Schrimer","startTime":33.27,"endTime":37.26,"body":"selection process. It's not a"},{"speaker":"William Schrimer","startTime":37.26,"endTime":40.5,"body":"distraction from your day job."},{"speaker":"William Schrimer","startTime":37.26,"endTime":40.5,"body":"If you're a leader, it is your"},{"speaker":"William Schrimer","startTime":40.5,"endTime":42.96,"body":"day job to make sure that you're"},{"speaker":"William Schrimer","startTime":40.5,"endTime":42.96,"body":"still directing the right"},{"speaker":"William Schrimer","startTime":42.96,"endTime":43.47,"body":"people."},{"speaker":"The MindShift Podcast","startTime":45.49,"endTime":47.89,"body":"This is"},{"speaker":"The MindShift Podcast","startTime":45.49,"endTime":47.89,"body":"The MINDSHIFT Podcast where we"},{"speaker":"The MindShift Podcast","startTime":47.89,"endTime":51.07,"body":"share real stories, real"},{"speaker":"The MindShift Podcast","startTime":47.89,"endTime":51.07,"body":"strategies that will help you"},{"speaker":"The MindShift Podcast","startTime":51.13,"endTime":55.0,"body":"find real success. This is the"},{"speaker":"The MindShift Podcast","startTime":51.13,"endTime":55.0,"body":"place to hear from people just"},{"speaker":"The MindShift Podcast","startTime":55.0,"endTime":58.27,"body":"like you who've taken their"},{"speaker":"The MindShift Podcast","startTime":55.0,"endTime":58.27,"body":"ideas, goals and dreams from a"},{"speaker":"The MindShift Podcast","startTime":58.27,"endTime":61.42,"body":"point of inspiration to"},{"speaker":"The MindShift Podcast","startTime":58.27,"endTime":61.42,"body":"realization or when life knock"},{"speaker":"The MindShift Podcast","startTime":61.42,"endTime":65.26,"body":"them down from a point of"},{"speaker":"The MindShift Podcast","startTime":61.42,"endTime":65.26,"body":"breakdown to breakthrough. I'm"},{"speaker":"The MindShift Podcast","startTime":65.26,"endTime":67.66,"body":"your host Darrell Evans. Let's"},{"speaker":"The MindShift Podcast","startTime":65.26,"endTime":67.66,"body":"get started with today's"},{"speaker":"The MindShift Podcast","startTime":67.66,"endTime":68.11,"body":"episode."},{"speaker":"Darrell Evans","startTime":72.4,"endTime":75.19,"body":"William Schrimer"},{"speaker":"Darrell Evans","startTime":72.4,"endTime":75.19,"body":"is an experienced executive and"},{"speaker":"Darrell Evans","startTime":75.22,"endTime":79.15,"body":"HR leader with over 22 years"},{"speaker":"Darrell Evans","startTime":75.22,"endTime":79.15,"body":"experience in the field. He has"},{"speaker":"Darrell Evans","startTime":79.15,"endTime":81.97,"body":"worked in both national and"},{"speaker":"Darrell Evans","startTime":79.15,"endTime":81.97,"body":"international companies in the"},{"speaker":"Darrell Evans","startTime":81.97,"endTime":86.02,"body":"USA and Europe, and has built"},{"speaker":"Darrell Evans","startTime":81.97,"endTime":86.02,"body":"numerous leadership development"},{"speaker":"Darrell Evans","startTime":86.02,"endTime":89.8,"body":"and Talent Management Programs."},{"speaker":"Darrell Evans","startTime":86.02,"endTime":89.8,"body":"Along the way. He has helped"},{"speaker":"Darrell Evans","startTime":89.8,"endTime":92.44,"body":"many people address issues of"},{"speaker":"Darrell Evans","startTime":89.8,"endTime":92.44,"body":"personal fulfillment,"},{"speaker":"Darrell Evans","startTime":92.68,"endTime":96.22,"body":"professional development,"},{"speaker":"Darrell Evans","startTime":92.68,"endTime":96.22,"body":"performance, communication, and"},{"speaker":"Darrell Evans","startTime":96.22,"endTime":100.39,"body":"relationships. He is the recent"},{"speaker":"Darrell Evans","startTime":96.22,"endTime":100.39,"body":"author of The Leadership Core"},{"speaker":"Darrell Evans","startTime":100.54,"endTime":104.65,"body":"Competencies for Successfully"},{"speaker":"Darrell Evans","startTime":100.54,"endTime":104.65,"body":"Leading Others, and his second"},{"speaker":"Darrell Evans","startTime":104.65,"endTime":109.6,"body":"book Fulfilled Finding Happiness"},{"speaker":"Darrell Evans","startTime":104.65,"endTime":109.6,"body":"and Prosperity in Your Life."},{"speaker":"Darrell Evans","startTime":109.78,"endTime":112.96,"body":"William holds an undergraduate"},{"speaker":"Darrell Evans","startTime":109.78,"endTime":112.96,"body":"degree in behavioral and"},{"speaker":"Darrell Evans","startTime":112.96,"endTime":116.98,"body":"political sciences and graduate"},{"speaker":"Darrell Evans","startTime":112.96,"endTime":116.98,"body":"degrees in human resource"},{"speaker":"Darrell Evans","startTime":117.04,"endTime":120.73,"body":"management, and social science."},{"speaker":"Darrell Evans","startTime":117.04,"endTime":120.73,"body":"Well, how's it going? Welcome to"},{"speaker":"Darrell Evans","startTime":120.73,"endTime":121.93,"body":"The MINDSHIFT Podcast."},{"speaker":"William Schrimer","startTime":121.96,"endTime":124.21,"body":"Thank you very"},{"speaker":"William Schrimer","startTime":121.96,"endTime":124.21,"body":"happy to be here. Appreciate the"},{"speaker":"William Schrimer","startTime":124.24,"endTime":124.87,"body":"opportunity."},{"speaker":"Darrell Evans","startTime":125.01,"endTime":126.72,"body":"Yeah, I'm looking"},{"speaker":"Darrell Evans","startTime":125.01,"endTime":126.72,"body":"forward to the conversation."},{"speaker":"Darrell Evans","startTime":126.93,"endTime":129.6,"body":"Before we jump in. Where are you"},{"speaker":"Darrell Evans","startTime":126.93,"endTime":129.6,"body":"in the world today?"},{"speaker":"William Schrimer","startTime":129.689,"endTime":131.639,"body":"I am in"},{"speaker":"William Schrimer","startTime":129.689,"endTime":131.639,"body":"Olympia, Washington."},{"speaker":"Darrell Evans","startTime":131.789,"endTime":133.229,"body":"Good for you."},{"speaker":"Darrell Evans","startTime":131.789,"endTime":133.229,"body":"Looking forward to this"},{"speaker":"Darrell Evans","startTime":133.229,"endTime":135.989,"body":"conversation around leadership."},{"speaker":"Darrell Evans","startTime":133.229,"endTime":135.989,"body":"As we dive in, why don't you"},{"speaker":"Darrell Evans","startTime":135.989,"endTime":138.419,"body":"take a few minutes and introduce"},{"speaker":"Darrell Evans","startTime":135.989,"endTime":138.419,"body":"yourself to the audience?"},{"speaker":"William Schrimer","startTime":138.47,"endTime":140.78,"body":"Yes,"},{"speaker":"William Schrimer","startTime":138.47,"endTime":140.78,"body":"certainly. So I'm Will Shermer."},{"speaker":"William Schrimer","startTime":140.78,"endTime":145.49,"body":"I've been in HR for about 23"},{"speaker":"William Schrimer","startTime":140.78,"endTime":145.49,"body":"years. So I won't say I fell"},{"speaker":"William Schrimer","startTime":145.49,"endTime":150.68,"body":"into HR. But that's not too far"},{"speaker":"William Schrimer","startTime":145.49,"endTime":150.68,"body":"off. True. I was working in the"},{"speaker":"William Schrimer","startTime":150.68,"endTime":154.97,"body":"United Kingdom, and was an area"},{"speaker":"William Schrimer","startTime":150.68,"endTime":154.97,"body":"manager for a retailer. And I"},{"speaker":"William Schrimer","startTime":154.97,"endTime":159.38,"body":"found that I really enjoyed the"},{"speaker":"William Schrimer","startTime":154.97,"endTime":159.38,"body":"people side of management, how"},{"speaker":"William Schrimer","startTime":159.38,"endTime":162.86,"body":"do you acquire talent? How do"},{"speaker":"William Schrimer","startTime":159.38,"endTime":162.86,"body":"you make sure that they perform"},{"speaker":"William Schrimer","startTime":162.86,"endTime":166.88,"body":"and are motivated to perform?"},{"speaker":"William Schrimer","startTime":162.86,"endTime":166.88,"body":"And also what do you do to make"},{"speaker":"William Schrimer","startTime":166.88,"endTime":170.09,"body":"sure that people are enjoying"},{"speaker":"William Schrimer","startTime":166.88,"endTime":170.09,"body":"their work because happy"},{"speaker":"William Schrimer","startTime":170.39,"endTime":175.1,"body":"employees generally produce for"},{"speaker":"William Schrimer","startTime":170.39,"endTime":175.1,"body":"the organization and they stay."},{"speaker":"William Schrimer","startTime":175.1,"endTime":178.58,"body":"So I enjoyed that and had an"},{"speaker":"William Schrimer","startTime":175.1,"endTime":178.58,"body":"opportunity to come on board"},{"speaker":"William Schrimer","startTime":178.58,"endTime":182.12,"body":"with a consultancy in the UK,"},{"speaker":"William Schrimer","startTime":178.58,"endTime":182.12,"body":"that was focused on recruiting,"},{"speaker":"William Schrimer","startTime":182.12,"endTime":185.66,"body":"training and retention. And that"},{"speaker":"William Schrimer","startTime":182.12,"endTime":185.66,"body":"was back in the late 90s. Before"},{"speaker":"William Schrimer","startTime":185.66,"endTime":191.57,"body":"the whole year 2k excitement and"},{"speaker":"William Schrimer","startTime":185.66,"endTime":191.57,"body":"was there for several years"},{"speaker":"William Schrimer","startTime":191.57,"endTime":195.11,"body":"actually, I spent from 1993 to"},{"speaker":"William Schrimer","startTime":191.57,"endTime":195.11,"body":"2002 living and working in the"},{"speaker":"William Schrimer","startTime":195.11,"endTime":195.71,"body":"UK."},{"speaker":"Darrell Evans","startTime":195.81,"endTime":196.2,"body":"Wow"},{"speaker":"William Schrimer","startTime":196.26,"endTime":198.75,"body":"Came back to"},{"speaker":"William Schrimer","startTime":196.26,"endTime":198.75,"body":"the US spending most of my time"},{"speaker":"William Schrimer","startTime":198.75,"endTime":203.67,"body":"in corporate HR, last several"},{"speaker":"William Schrimer","startTime":198.75,"endTime":203.67,"body":"roles, running HR and training"},{"speaker":"William Schrimer","startTime":203.67,"endTime":207.63,"body":"functions for national"},{"speaker":"William Schrimer","startTime":203.67,"endTime":207.63,"body":"companies, and went back to the"},{"speaker":"William Schrimer","startTime":207.63,"endTime":211.08,"body":"UK about about three years ago,"},{"speaker":"William Schrimer","startTime":207.63,"endTime":211.08,"body":"three and a half years ago, I"},{"speaker":"William Schrimer","startTime":211.08,"endTime":213.99,"body":"spent about three years there,"},{"speaker":"William Schrimer","startTime":211.08,"endTime":213.99,"body":"working for an international"},{"speaker":"William Schrimer","startTime":213.99,"endTime":217.89,"body":"company, and decided I just"},{"speaker":"William Schrimer","startTime":213.99,"endTime":217.89,"body":"missed the snow too much. So I"},{"speaker":"William Schrimer","startTime":217.89,"endTime":219.99,"body":"returned back to the Midwest."},{"speaker":"Darrell Evans","startTime":220.169,"endTime":222.089,"body":"That's an odd"},{"speaker":"Darrell Evans","startTime":220.169,"endTime":222.089,"body":"phrase. You don't hear that very"},{"speaker":"Darrell Evans","startTime":222.089,"endTime":223.529,"body":"often. I missed the snow too"},{"speaker":"Darrell Evans","startTime":222.089,"endTime":223.529,"body":"much."},{"speaker":"William Schrimer","startTime":224.88,"endTime":226.56,"body":"Yeah, it"},{"speaker":"William Schrimer","startTime":224.88,"endTime":226.56,"body":"sounds a little perverse. I"},{"speaker":"William Schrimer","startTime":226.56,"endTime":229.83,"body":"know, I think one of the"},{"speaker":"William Schrimer","startTime":226.56,"endTime":229.83,"body":"happiest days I had was when I"},{"speaker":"William Schrimer","startTime":229.83,"endTime":233.55,"body":"saw my snowboard go away. So I"},{"speaker":"William Schrimer","startTime":229.83,"endTime":233.55,"body":"traveled a bit work for national"},{"speaker":"William Schrimer","startTime":233.55,"endTime":237.3,"body":"international companies. Much of"},{"speaker":"William Schrimer","startTime":233.55,"endTime":237.3,"body":"my focus in HR, although I've"},{"speaker":"William Schrimer","startTime":237.3,"endTime":240.87,"body":"run HR and training functions"},{"speaker":"William Schrimer","startTime":237.3,"endTime":240.87,"body":"has really been on talent"},{"speaker":"William Schrimer","startTime":240.87,"endTime":244.23,"body":"management on what I would"},{"speaker":"William Schrimer","startTime":240.87,"endTime":244.23,"body":"consider to be by and large, the"},{"speaker":"William Schrimer","startTime":244.23,"endTime":248.97,"body":"more strategic parts of HR, how"},{"speaker":"William Schrimer","startTime":244.23,"endTime":248.97,"body":"do you bring good talent in the"},{"speaker":"William Schrimer","startTime":248.97,"endTime":253.2,"body":"door? How do you make sure that"},{"speaker":"William Schrimer","startTime":248.97,"endTime":253.2,"body":"you properly onboard and make"},{"speaker":"William Schrimer","startTime":253.2,"endTime":257.46,"body":"sure that these people get up to"},{"speaker":"William Schrimer","startTime":253.2,"endTime":257.46,"body":"speed early, send some success"},{"speaker":"William Schrimer","startTime":257.46,"endTime":261.63,"body":"so they are properly"},{"speaker":"William Schrimer","startTime":257.46,"endTime":261.63,"body":"enculturated feel successful,"},{"speaker":"William Schrimer","startTime":261.87,"endTime":264.6,"body":"and you're helping to build"},{"speaker":"William Schrimer","startTime":261.87,"endTime":264.6,"body":"careers. And of course, all the"},{"speaker":"William Schrimer","startTime":264.6,"endTime":267.84,"body":"other aspects of talent"},{"speaker":"William Schrimer","startTime":264.6,"endTime":267.84,"body":"management as well have really"},{"speaker":"William Schrimer","startTime":267.84,"endTime":270.33,"body":"been folded into that leadership"},{"speaker":"William Schrimer","startTime":267.84,"endTime":270.33,"body":"training, training and"},{"speaker":"William Schrimer","startTime":270.33,"endTime":273.3,"body":"development, succession"},{"speaker":"William Schrimer","startTime":270.33,"endTime":273.3,"body":"management and so forth. So I"},{"speaker":"William Schrimer","startTime":273.63,"endTime":278.91,"body":"really enjoy that side of the"},{"speaker":"William Schrimer","startTime":273.63,"endTime":278.91,"body":"business. And as I was creating"},{"speaker":"William Schrimer","startTime":278.94,"endTime":281.49,"body":"training programs, including"},{"speaker":"William Schrimer","startTime":278.94,"endTime":281.49,"body":"leadership, which I have a"},{"speaker":"William Schrimer","startTime":281.49,"endTime":285.57,"body":"particular passion for, I found"},{"speaker":"William Schrimer","startTime":281.49,"endTime":285.57,"body":"that I thought I had a book in"},{"speaker":"William Schrimer","startTime":285.57,"endTime":288.69,"body":"me I think most people say the"},{"speaker":"William Schrimer","startTime":285.57,"endTime":288.69,"body":"same thing. Right that I think"},{"speaker":"William Schrimer","startTime":288.69,"endTime":291.99,"body":"I've got a book in me somewhere."},{"speaker":"William Schrimer","startTime":288.69,"endTime":291.99,"body":"So I wrote a book on talent"},{"speaker":"William Schrimer","startTime":291.99,"endTime":295.89,"body":"management in particular"},{"speaker":"William Schrimer","startTime":291.99,"endTime":295.89,"body":"leadership development, and that"},{"speaker":"William Schrimer","startTime":295.89,"endTime":299.19,"body":"book has recently come out and"},{"speaker":"William Schrimer","startTime":295.89,"endTime":299.19,"body":"that's continued to spark my"},{"speaker":"William Schrimer","startTime":299.19,"endTime":303.24,"body":"interest in You know, authoring"},{"speaker":"William Schrimer","startTime":299.19,"endTime":303.24,"body":"so second book is out in early"},{"speaker":"William Schrimer","startTime":303.24,"endTime":307.2,"body":"next year as well awesome. And"},{"speaker":"William Schrimer","startTime":303.24,"endTime":307.2,"body":"enjoy all of these conversations"},{"speaker":"William Schrimer","startTime":307.2,"endTime":310.17,"body":"I get to have with professionals"},{"speaker":"William Schrimer","startTime":307.2,"endTime":310.17,"body":"like yourself about leadership"},{"speaker":"William Schrimer","startTime":310.17,"endTime":311.16,"body":"and about managing talent."},{"speaker":"Darrell Evans","startTime":311.16,"endTime":313.14,"body":"That's amazing. I"},{"speaker":"Darrell Evans","startTime":311.16,"endTime":313.14,"body":"appreciate the backstory in the"},{"speaker":"Darrell Evans","startTime":313.14,"endTime":318.48,"body":"background. You know, I'm often"},{"speaker":"Darrell Evans","startTime":313.14,"endTime":318.48,"body":"saying to entrepreneurs who are"},{"speaker":"Darrell Evans","startTime":318.48,"endTime":322.56,"body":"growing businesses small to"},{"speaker":"Darrell Evans","startTime":318.48,"endTime":322.56,"body":"midsize enterprises. I'm often"},{"speaker":"Darrell Evans","startTime":322.77,"endTime":326.16,"body":"saying to them, when they asked"},{"speaker":"Darrell Evans","startTime":322.77,"endTime":326.16,"body":"me what's the hardest part about"},{"speaker":"Darrell Evans","startTime":326.16,"endTime":329.19,"body":"growing a business? And I used"},{"speaker":"Darrell Evans","startTime":326.16,"endTime":329.19,"body":"to say it's the people. And I"},{"speaker":"Darrell Evans","startTime":329.19,"endTime":331.53,"body":"don't mean that in a negative"},{"speaker":"Darrell Evans","startTime":329.19,"endTime":331.53,"body":"way. But it's how do you bring"},{"speaker":"Darrell Evans","startTime":331.53,"endTime":334.5,"body":"people together? Right. Jim"},{"speaker":"Darrell Evans","startTime":331.53,"endTime":334.5,"body":"Collins, I'm sure you're"},{"speaker":"Darrell Evans","startTime":334.5,"endTime":338.85,"body":"familiar, right? People on the"},{"speaker":"Darrell Evans","startTime":334.5,"endTime":338.85,"body":"bus, wrong people off the bus,"},{"speaker":"Darrell Evans","startTime":338.88,"endTime":343.56,"body":"right people right seat, right."},{"speaker":"Darrell Evans","startTime":338.88,"endTime":343.56,"body":"And so I'm really interested in"},{"speaker":"Darrell Evans","startTime":343.56,"endTime":346.47,"body":"how you think about that. Talk a"},{"speaker":"Darrell Evans","startTime":343.56,"endTime":346.47,"body":"little bit about the size of"},{"speaker":"Darrell Evans","startTime":346.47,"endTime":348.96,"body":"organizations that your"},{"speaker":"Darrell Evans","startTime":346.47,"endTime":348.96,"body":"experience comes from?"},{"speaker":"William Schrimer","startTime":349.23,"endTime":351.84,"body":"Yes. So"},{"speaker":"William Schrimer","startTime":349.23,"endTime":351.84,"body":"everything from a couple of 100"},{"speaker":"William Schrimer","startTime":351.84,"endTime":354.21,"body":"people to about 5000."},{"speaker":"Darrell Evans","startTime":354.24,"endTime":355.35,"body":"Wow. Okay."},{"speaker":"William Schrimer","startTime":355.38,"endTime":359.58,"body":"Covering at"},{"speaker":"William Schrimer","startTime":355.38,"endTime":359.58,"body":"its peak, we had 250 offices in"},{"speaker":"William Schrimer","startTime":359.58,"endTime":364.08,"body":"56 countries, but also working"},{"speaker":"William Schrimer","startTime":359.58,"endTime":364.08,"body":"with smaller businesses, too. I"},{"speaker":"William Schrimer","startTime":364.14,"endTime":366.75,"body":"worked with a couple of small"},{"speaker":"William Schrimer","startTime":364.14,"endTime":366.75,"body":"regional businesses in the"},{"speaker":"William Schrimer","startTime":366.75,"endTime":370.26,"body":"Midwest. Yeah. And you're"},{"speaker":"William Schrimer","startTime":366.75,"endTime":370.26,"body":"absolutely right, of course, my"},{"speaker":"William Schrimer","startTime":370.26,"endTime":373.2,"body":"opinion is woefully biased,"},{"speaker":"William Schrimer","startTime":370.26,"endTime":373.2,"body":"because I've been focused on"},{"speaker":"William Schrimer","startTime":373.2,"endTime":377.64,"body":"people for over 20 years. But I"},{"speaker":"William Schrimer","startTime":373.2,"endTime":377.64,"body":"think it is the hardest part of"},{"speaker":"William Schrimer","startTime":377.64,"endTime":382.29,"body":"growing the business. And I've"},{"speaker":"William Schrimer","startTime":377.64,"endTime":382.29,"body":"seen businesses who, not only"},{"speaker":"William Schrimer","startTime":382.29,"endTime":385.29,"body":"when you look at leadership, but"},{"speaker":"William Schrimer","startTime":382.29,"endTime":385.29,"body":"just the ability to acquire"},{"speaker":"William Schrimer","startTime":385.29,"endTime":390.21,"body":"talent, and properly training"},{"speaker":"William Schrimer","startTime":385.29,"endTime":390.21,"body":"and cultivate them. It either"},{"speaker":"William Schrimer","startTime":390.21,"endTime":395.1,"body":"makes or breaks a business. And"},{"speaker":"William Schrimer","startTime":390.21,"endTime":395.1,"body":"it is crucial. I think that most"},{"speaker":"William Schrimer","startTime":395.31,"endTime":399.12,"body":"business leaders, particularly"},{"speaker":"William Schrimer","startTime":395.31,"endTime":399.12,"body":"as they are growing smaller"},{"speaker":"William Schrimer","startTime":399.12,"endTime":402.78,"body":"businesses focus on management,"},{"speaker":"William Schrimer","startTime":399.12,"endTime":402.78,"body":"you know, how do I get the"},{"speaker":"William Schrimer","startTime":402.78,"endTime":406.29,"body":"capital? How do I manage my"},{"speaker":"William Schrimer","startTime":402.78,"endTime":406.29,"body":"resources, what am I doing in"},{"speaker":"William Schrimer","startTime":406.29,"endTime":410.82,"body":"terms of process and project."},{"speaker":"William Schrimer","startTime":406.29,"endTime":410.82,"body":"And that's a logical place to"},{"speaker":"William Schrimer","startTime":410.82,"endTime":415.44,"body":"start. But in the end, the only"},{"speaker":"William Schrimer","startTime":410.82,"endTime":415.44,"body":"asset that you have that is not"},{"speaker":"William Schrimer","startTime":415.44,"endTime":420.24,"body":"easily repeatable down the road"},{"speaker":"William Schrimer","startTime":415.44,"endTime":420.24,"body":"is your people. And so it's"},{"speaker":"William Schrimer","startTime":420.27,"endTime":423.69,"body":"crucial to get the right people"},{"speaker":"William Schrimer","startTime":420.27,"endTime":423.69,"body":"on board and to make sure that"},{"speaker":"William Schrimer","startTime":423.69,"endTime":425.79,"body":"you are retaining them, that"},{"speaker":"William Schrimer","startTime":423.69,"endTime":425.79,"body":"you're not allowing that"},{"speaker":"William Schrimer","startTime":425.82,"endTime":429.72,"body":"knowledge to walk out the door"},{"speaker":"William Schrimer","startTime":425.82,"endTime":429.72,"body":"to your competitor. Now it"},{"speaker":"William Schrimer","startTime":429.72,"endTime":433.11,"body":"happens, right? But certainly"},{"speaker":"William Schrimer","startTime":429.72,"endTime":433.11,"body":"shifting that focus as your"},{"speaker":"William Schrimer","startTime":433.11,"endTime":436.32,"body":"business grows from doing the"},{"speaker":"William Schrimer","startTime":433.11,"endTime":436.32,"body":"work yourself or with a couple"},{"speaker":"William Schrimer","startTime":436.32,"endTime":441.3,"body":"of others, to learning how to"},{"speaker":"William Schrimer","startTime":436.32,"endTime":441.3,"body":"manage results through the work"},{"speaker":"William Schrimer","startTime":441.3,"endTime":444.42,"body":"of others, is a fundamental"},{"speaker":"William Schrimer","startTime":441.3,"endTime":444.42,"body":"difference as you grow your"},{"speaker":"William Schrimer","startTime":444.42,"endTime":449.13,"body":"business. And I think that that"},{"speaker":"William Schrimer","startTime":444.42,"endTime":449.13,"body":"is a key skill that you have to"},{"speaker":"William Schrimer","startTime":449.16,"endTime":451.92,"body":"acquire and leverage if you're"},{"speaker":"William Schrimer","startTime":449.16,"endTime":451.92,"body":"going to grow your business"},{"speaker":"William Schrimer","startTime":451.92,"endTime":452.7,"body":"exponentially."},{"speaker":"Darrell Evans","startTime":453.089,"endTime":455.369,"body":"Yeah. So much I"},{"speaker":"Darrell Evans","startTime":453.089,"endTime":455.369,"body":"really want to unpack here, I"},{"speaker":"Darrell Evans","startTime":455.369,"endTime":457.949,"body":"gotta throw something else out"},{"speaker":"Darrell Evans","startTime":455.369,"endTime":457.949,"body":"that I've used, or I've heard,"},{"speaker":"Darrell Evans","startTime":457.949,"endTime":461.189,"body":"and I've lived by my mind. And"},{"speaker":"Darrell Evans","startTime":457.949,"endTime":461.189,"body":"that is because I agree 100%"},{"speaker":"Darrell Evans","startTime":461.609,"endTime":464.639,"body":"That, you know, you have to have"},{"speaker":"Darrell Evans","startTime":461.609,"endTime":464.639,"body":"a process for recruiting great"},{"speaker":"Darrell Evans","startTime":464.639,"endTime":467.729,"body":"people getting them on board or"},{"speaker":"Darrell Evans","startTime":464.639,"endTime":467.729,"body":"properly getting them into the"},{"speaker":"Darrell Evans","startTime":467.729,"endTime":472.379,"body":"roles. I've often heard, or I"},{"speaker":"Darrell Evans","startTime":467.729,"endTime":472.379,"body":"heard somewhere you and I joked"},{"speaker":"Darrell Evans","startTime":472.379,"endTime":475.529,"body":"offline before we started the"},{"speaker":"Darrell Evans","startTime":472.379,"endTime":475.529,"body":"call that where we heard"},{"speaker":"Darrell Evans","startTime":475.529,"endTime":477.839,"body":"something, it wasn't probably"},{"speaker":"Darrell Evans","startTime":475.529,"endTime":477.839,"body":"from the person that we heard it"},{"speaker":"Darrell Evans","startTime":477.839,"endTime":480.029,"body":"from it was a person most"},{"speaker":"Darrell Evans","startTime":477.839,"endTime":480.029,"body":"recently that we heard from and"},{"speaker":"Darrell Evans","startTime":480.029,"endTime":483.419,"body":"here's the thought, people don't"},{"speaker":"Darrell Evans","startTime":480.029,"endTime":483.419,"body":"leave jobs, they leave bosses"},{"speaker":"Darrell Evans","startTime":483.419,"endTime":486.239,"body":"they don't like, What is your"},{"speaker":"Darrell Evans","startTime":483.419,"endTime":486.239,"body":"response to that?"},{"speaker":"William Schrimer","startTime":486.44,"endTime":489.17,"body":"Completely"},{"speaker":"William Schrimer","startTime":486.44,"endTime":489.17,"body":"agree. There is a raft of"},{"speaker":"William Schrimer","startTime":489.17,"endTime":493.34,"body":"research on this, that indicates"},{"speaker":"William Schrimer","startTime":489.17,"endTime":493.34,"body":"when people leave, they're not"},{"speaker":"William Schrimer","startTime":493.34,"endTime":495.41,"body":"leaving for money."},{"speaker":"William Schrimer","startTime":493.34,"endTime":495.41,"body":"Interestingly, there was one"},{"speaker":"William Schrimer","startTime":495.41,"endTime":501.14,"body":"study where there was a poll of"},{"speaker":"William Schrimer","startTime":495.41,"endTime":501.14,"body":"leaders and 90% of leaders"},{"speaker":"William Schrimer","startTime":501.62,"endTime":506.9,"body":"believed that their people left"},{"speaker":"William Schrimer","startTime":501.62,"endTime":506.9,"body":"for money purposes. 89% of the"},{"speaker":"William Schrimer","startTime":506.9,"endTime":510.83,"body":"employees said, No, we don't"},{"speaker":"William Schrimer","startTime":506.9,"endTime":510.83,"body":"leave for money. We leave for"},{"speaker":"William Schrimer","startTime":510.83,"endTime":515.06,"body":"other things we leave because"},{"speaker":"William Schrimer","startTime":510.83,"endTime":515.06,"body":"our boss, frankly, was a jerk."},{"speaker":"William Schrimer","startTime":515.48,"endTime":519.23,"body":"Or there are other aspects of"},{"speaker":"William Schrimer","startTime":515.48,"endTime":519.23,"body":"the work experience that were"},{"speaker":"William Schrimer","startTime":519.23,"endTime":523.1,"body":"lacking, could be challenged"},{"speaker":"William Schrimer","startTime":519.23,"endTime":523.1,"body":"development, it could have been"},{"speaker":"William Schrimer","startTime":523.13,"endTime":527.42,"body":"autonomy. But these are the"},{"speaker":"William Schrimer","startTime":523.13,"endTime":527.42,"body":"psychological aspects of working"},{"speaker":"William Schrimer","startTime":527.42,"endTime":531.08,"body":"that many leaders, including"},{"speaker":"William Schrimer","startTime":527.42,"endTime":531.08,"body":"small business leaders, perhaps"},{"speaker":"William Schrimer","startTime":531.08,"endTime":534.05,"body":"don't fully understand or don't"},{"speaker":"William Schrimer","startTime":531.08,"endTime":534.05,"body":"fully leverage. And that is"},{"speaker":"William Schrimer","startTime":534.05,"endTime":537.53,"body":"absolutely right. If you ask"},{"speaker":"William Schrimer","startTime":534.05,"endTime":537.53,"body":"most people, they're going to"},{"speaker":"William Schrimer","startTime":537.53,"endTime":539.93,"body":"tell you that they got more"},{"speaker":"William Schrimer","startTime":537.53,"endTime":539.93,"body":"money down the road, of course,"},{"speaker":"William Schrimer","startTime":539.96,"endTime":544.28,"body":"sure. And often leaders won't"},{"speaker":"William Schrimer","startTime":539.96,"endTime":544.28,"body":"look in the mirror to say, I own"},{"speaker":"William Schrimer","startTime":544.28,"endTime":546.95,"body":"this though. This was a"},{"speaker":"William Schrimer","startTime":544.28,"endTime":546.95,"body":"preventable, this was a"},{"speaker":"William Schrimer","startTime":546.95,"endTime":551.6,"body":"regrettable piece of turnover."},{"speaker":"William Schrimer","startTime":546.95,"endTime":551.6,"body":"That had I operated differently,"},{"speaker":"William Schrimer","startTime":551.6,"endTime":554.84,"body":"or perhaps that I adjusted the"},{"speaker":"William Schrimer","startTime":551.6,"endTime":554.84,"body":"environment, that person might"},{"speaker":"William Schrimer","startTime":554.84,"endTime":557.99,"body":"still be here, you're going to"},{"speaker":"William Schrimer","startTime":554.84,"endTime":557.99,"body":"lose people. It's a reality of"},{"speaker":"William Schrimer","startTime":557.99,"endTime":561.08,"body":"business. There are too many"},{"speaker":"William Schrimer","startTime":557.99,"endTime":561.08,"body":"people that operate under the"},{"speaker":"William Schrimer","startTime":561.08,"endTime":564.5,"body":"fallacy that people are leaving"},{"speaker":"William Schrimer","startTime":561.08,"endTime":564.5,"body":"for money. Money isn't what"},{"speaker":"William Schrimer","startTime":564.5,"endTime":568.01,"body":"caused them to start looking at"},{"speaker":"William Schrimer","startTime":564.5,"endTime":568.01,"body":"was something else. Money is"},{"speaker":"William Schrimer","startTime":568.01,"endTime":570.17,"body":"just a byproduct of their job"},{"speaker":"William Schrimer","startTime":568.01,"endTime":570.17,"body":"search."},{"speaker":"Darrell Evans","startTime":570.27,"endTime":573.75,"body":"100% agree. You"},{"speaker":"Darrell Evans","startTime":570.27,"endTime":573.75,"body":"know, if you're a leader"},{"speaker":"Darrell Evans","startTime":573.75,"endTime":576.15,"body":"listening this and I know for"},{"speaker":"Darrell Evans","startTime":573.75,"endTime":576.15,"body":"myself, I'm speaking from my own"},{"speaker":"Darrell Evans","startTime":576.54,"endTime":580.5,"body":"20 something years now hiring"},{"speaker":"Darrell Evans","startTime":576.54,"endTime":580.5,"body":"people 30 years roughly, money"},{"speaker":"Darrell Evans","startTime":580.53,"endTime":584.43,"body":"will come into the play down the"},{"speaker":"Darrell Evans","startTime":580.53,"endTime":584.43,"body":"line, but it's usually never"},{"speaker":"Darrell Evans","startTime":584.43,"endTime":587.52,"body":"it's opportunity. It's, you"},{"speaker":"Darrell Evans","startTime":584.43,"endTime":587.52,"body":"know, friction with teammates."},{"speaker":"Darrell Evans","startTime":587.52,"endTime":592.65,"body":"It's a culture. It's not being"},{"speaker":"Darrell Evans","startTime":587.52,"endTime":592.65,"body":"challenged. I mean, I can tell"},{"speaker":"Darrell Evans","startTime":592.65,"endTime":595.14,"body":"you just on exit interviews, I"},{"speaker":"Darrell Evans","startTime":592.65,"endTime":595.14,"body":"could go down the list and I'm"},{"speaker":"Darrell Evans","startTime":595.14,"endTime":599.31,"body":"sure you can as well. Well, I"},{"speaker":"Darrell Evans","startTime":595.14,"endTime":599.31,"body":"want to see if we can break this"},{"speaker":"Darrell Evans","startTime":599.31,"endTime":602.76,"body":"down for audience A little bit."},{"speaker":"Darrell Evans","startTime":599.31,"endTime":602.76,"body":"Let's start at acquisition of"},{"speaker":"Darrell Evans","startTime":602.76,"endTime":606.42,"body":"new talent first. And then let's"},{"speaker":"Darrell Evans","startTime":602.76,"endTime":606.42,"body":"talk a little bit about the idea"},{"speaker":"Darrell Evans","startTime":606.42,"endTime":609.54,"body":"of motivating and crafting a"},{"speaker":"Darrell Evans","startTime":606.42,"endTime":609.54,"body":"team environment that is"},{"speaker":"Darrell Evans","startTime":609.54,"endTime":612.6,"body":"thriving with great culture. And"},{"speaker":"Darrell Evans","startTime":609.54,"endTime":612.6,"body":"I don't know how much use the"},{"speaker":"Darrell Evans","startTime":612.6,"endTime":615.72,"body":"word culture, but I'm sure in"},{"speaker":"Darrell Evans","startTime":612.6,"endTime":615.72,"body":"your world culture has a lot to"},{"speaker":"Darrell Evans","startTime":615.72,"endTime":618.06,"body":"do with it. But let's talk about"},{"speaker":"Darrell Evans","startTime":615.72,"endTime":618.06,"body":"the the beginning part of it."},{"speaker":"Darrell Evans","startTime":618.06,"endTime":620.13,"body":"Because I think a lot of people"},{"speaker":"Darrell Evans","startTime":618.06,"endTime":620.13,"body":"that I work with, and over the"},{"speaker":"Darrell Evans","startTime":620.13,"endTime":625.29,"body":"last 11 years of my work, I hear"},{"speaker":"Darrell Evans","startTime":620.13,"endTime":625.29,"body":"this theme, like, I can't find"},{"speaker":"Darrell Evans","startTime":625.32,"endTime":629.7,"body":"great people. And the reality of"},{"speaker":"Darrell Evans","startTime":625.32,"endTime":629.7,"body":"it is there's great people"},{"speaker":"Darrell Evans","startTime":629.76,"endTime":635.85,"body":"everywhere. Right? So let's talk"},{"speaker":"Darrell Evans","startTime":629.76,"endTime":635.85,"body":"about the recruitment or initial"},{"speaker":"Darrell Evans","startTime":635.88,"endTime":638.82,"body":"thought process, either"},{"speaker":"Darrell Evans","startTime":635.88,"endTime":638.82,"body":"strategically or tactically"},{"speaker":"Darrell Evans","startTime":639.03,"endTime":641.73,"body":"about where leaders making"},{"speaker":"Darrell Evans","startTime":639.03,"endTime":641.73,"body":"mistakes at that very front end"},{"speaker":"Darrell Evans","startTime":641.73,"endTime":643.77,"body":"of the recruitment process. Talk"},{"speaker":"Darrell Evans","startTime":641.73,"endTime":643.77,"body":"us through some of that."},{"speaker":"William Schrimer","startTime":643.98,"endTime":646.98,"body":"Yes. So I"},{"speaker":"William Schrimer","startTime":643.98,"endTime":646.98,"body":"would tell you that candidate"},{"speaker":"William Schrimer","startTime":646.98,"endTime":651.15,"body":"generation is certainly an"},{"speaker":"William Schrimer","startTime":646.98,"endTime":651.15,"body":"issue. And people should make no"},{"speaker":"William Schrimer","startTime":651.15,"endTime":655.23,"body":"mistake, we're going to work for"},{"speaker":"William Schrimer","startTime":651.15,"endTime":655.23,"body":"talents, even now, in the midst"},{"speaker":"William Schrimer","startTime":655.23,"endTime":659.55,"body":"of or perhaps at least in the"},{"speaker":"William Schrimer","startTime":655.23,"endTime":659.55,"body":"US, on the downside, hopefully,"},{"speaker":"William Schrimer","startTime":659.58,"endTime":664.62,"body":"of COVID. There are huge numbers"},{"speaker":"William Schrimer","startTime":659.58,"endTime":664.62,"body":"of people that put their head"},{"speaker":"William Schrimer","startTime":664.62,"endTime":669.66,"body":"down and clung on to their job"},{"speaker":"William Schrimer","startTime":664.62,"endTime":669.66,"body":"over the last 1518 months, who"},{"speaker":"William Schrimer","startTime":670.02,"endTime":673.89,"body":"perhaps haven't enjoyed the"},{"speaker":"William Schrimer","startTime":670.02,"endTime":673.89,"body":"experience with their employers,"},{"speaker":"William Schrimer","startTime":673.89,"endTime":678.87,"body":"and they're going to be out"},{"speaker":"William Schrimer","startTime":673.89,"endTime":678.87,"body":"looking. And employers that are"},{"speaker":"William Schrimer","startTime":678.87,"endTime":683.13,"body":"progressive in how they treat"},{"speaker":"William Schrimer","startTime":678.87,"endTime":683.13,"body":"employees are flexible, and"},{"speaker":"William Schrimer","startTime":683.13,"endTime":686.31,"body":"offer them, I'm going to call it"},{"speaker":"William Schrimer","startTime":683.13,"endTime":686.31,"body":"a better deal and this goes far"},{"speaker":"William Schrimer","startTime":686.31,"endTime":692.22,"body":"beyond money, are going to win"},{"speaker":"William Schrimer","startTime":686.31,"endTime":692.22,"body":"that war for talent. So yes, you"},{"speaker":"William Schrimer","startTime":692.22,"endTime":694.62,"body":"need to generate candidates. And"},{"speaker":"William Schrimer","startTime":692.22,"endTime":694.62,"body":"of course, we can go through all"},{"speaker":"William Schrimer","startTime":694.62,"endTime":698.73,"body":"the tactical aspects of online"},{"speaker":"William Schrimer","startTime":694.62,"endTime":698.73,"body":"versus referral and so forth."},{"speaker":"William Schrimer","startTime":699.21,"endTime":701.4,"body":"And that's not unimportant. I"},{"speaker":"William Schrimer","startTime":699.21,"endTime":701.4,"body":"mean, you've got to bring"},{"speaker":"William Schrimer","startTime":701.4,"endTime":704.16,"body":"candidates through the door, I"},{"speaker":"William Schrimer","startTime":701.4,"endTime":704.16,"body":"think where most leaders make"},{"speaker":"William Schrimer","startTime":704.16,"endTime":706.92,"body":"mistakes is in candidate"},{"speaker":"William Schrimer","startTime":704.16,"endTime":706.92,"body":"interviewing and selection."},{"speaker":"Darrell Evans","startTime":707.25,"endTime":708.3,"body":"That's exactly"},{"speaker":"Darrell Evans","startTime":707.25,"endTime":708.3,"body":"what was.."},{"speaker":"William Schrimer","startTime":708.3,"endTime":708.51,"body":"Yeah."},{"speaker":"Darrell Evans","startTime":708.54,"endTime":710.16,"body":"There's no"},{"speaker":"Darrell Evans","startTime":708.54,"endTime":710.16,"body":"shortage of finding people to"},{"speaker":"Darrell Evans","startTime":710.16,"endTime":712.89,"body":"apply for the work. That's"},{"speaker":"Darrell Evans","startTime":710.16,"endTime":712.89,"body":"exactly where I wanted to go."},{"speaker":"Darrell Evans","startTime":712.89,"endTime":717.03,"body":"Was that the point of engagement"},{"speaker":"Darrell Evans","startTime":712.89,"endTime":717.03,"body":"from that thought process?"},{"speaker":"Darrell Evans","startTime":717.03,"endTime":719.37,"body":"Because I believe that's where"},{"speaker":"Darrell Evans","startTime":717.03,"endTime":719.37,"body":"it breaks down. It's, at least"},{"speaker":"Darrell Evans","startTime":719.37,"endTime":721.83,"body":"in my world, it's what I've"},{"speaker":"Darrell Evans","startTime":719.37,"endTime":721.83,"body":"worked on refining in my career."},{"speaker":"Darrell Evans","startTime":721.83,"endTime":724.35,"body":"So yeah, let's definitely dive"},{"speaker":"Darrell Evans","startTime":721.83,"endTime":724.35,"body":"into the point of engagement at"},{"speaker":"Darrell Evans","startTime":724.35,"endTime":725.01,"body":"interviews."},{"speaker":"William Schrimer","startTime":725.19,"endTime":727.62,"body":"So"},{"speaker":"William Schrimer","startTime":725.19,"endTime":727.62,"body":"interviewing is an art. It's not"},{"speaker":"William Schrimer","startTime":727.62,"endTime":732.06,"body":"a science, and most individuals,"},{"speaker":"William Schrimer","startTime":727.62,"endTime":732.06,"body":"including, perhaps the"},{"speaker":"William Schrimer","startTime":732.06,"endTime":735.75,"body":"preeminent theorists, on"},{"speaker":"William Schrimer","startTime":732.06,"endTime":735.75,"body":"leadership, like John Maxwell,"},{"speaker":"William Schrimer","startTime":735.78,"endTime":740.31,"body":"will tell you that a huge"},{"speaker":"William Schrimer","startTime":735.78,"endTime":740.31,"body":"proportion of your success is"},{"speaker":"William Schrimer","startTime":740.31,"endTime":743.01,"body":"determined by who you bring"},{"speaker":"William Schrimer","startTime":740.31,"endTime":743.01,"body":"through the door and sit in the"},{"speaker":"William Schrimer","startTime":743.01,"endTime":746.22,"body":"seats in your team. So those"},{"speaker":"William Schrimer","startTime":743.01,"endTime":746.22,"body":"seats should be treated as gold."},{"speaker":"William Schrimer","startTime":746.25,"endTime":750.69,"body":"They're precious. Yes. And I"},{"speaker":"William Schrimer","startTime":746.25,"endTime":750.69,"body":"think a lot of leaders use a"},{"speaker":"William Schrimer","startTime":750.69,"endTime":753.51,"body":"very sort of casual and"},{"speaker":"William Schrimer","startTime":750.69,"endTime":753.51,"body":"unstructured approach to"},{"speaker":"William Schrimer","startTime":753.51,"endTime":756.21,"body":"interviewing and selection. And"},{"speaker":"William Schrimer","startTime":753.51,"endTime":756.21,"body":"if you don't know what you're"},{"speaker":"William Schrimer","startTime":756.21,"endTime":760.65,"body":"looking for, how do you know you"},{"speaker":"William Schrimer","startTime":756.21,"endTime":760.65,"body":"found it. And so you have to"},{"speaker":"William Schrimer","startTime":760.65,"endTime":764.97,"body":"define what are the competencies"},{"speaker":"William Schrimer","startTime":760.65,"endTime":764.97,"body":"required for the job. Now this"},{"speaker":"William Schrimer","startTime":764.97,"endTime":767.97,"body":"goes beyond I want someone with"},{"speaker":"William Schrimer","startTime":764.97,"endTime":767.97,"body":"experience, skills and"},{"speaker":"William Schrimer","startTime":767.97,"endTime":771.33,"body":"experience can be certainly"},{"speaker":"William Schrimer","startTime":767.97,"endTime":771.33,"body":"skills can be trained, that's"},{"speaker":"William Schrimer","startTime":771.33,"endTime":775.11,"body":"over the course of weeks and"},{"speaker":"William Schrimer","startTime":771.33,"endTime":775.11,"body":"months. But competencies, like"},{"speaker":"William Schrimer","startTime":775.11,"endTime":779.28,"body":"the ability to work"},{"speaker":"William Schrimer","startTime":775.11,"endTime":779.28,"body":"cooperatively with others, work"},{"speaker":"William Schrimer","startTime":779.28,"endTime":782.55,"body":"ethic, a sense of"},{"speaker":"William Schrimer","startTime":779.28,"endTime":782.55,"body":"competitiveness, self"},{"speaker":"William Schrimer","startTime":782.55,"endTime":786.21,"body":"motivation, the ability to build"},{"speaker":"William Schrimer","startTime":782.55,"endTime":786.21,"body":"relationships, these are things"},{"speaker":"William Schrimer","startTime":786.6,"endTime":789.24,"body":"that as leaders, we don't want"},{"speaker":"William Schrimer","startTime":786.6,"endTime":789.24,"body":"to have to teach the people"},{"speaker":"William Schrimer","startTime":789.24,"endTime":793.11,"body":"coming through the door, I don't"},{"speaker":"William Schrimer","startTime":789.24,"endTime":793.11,"body":"want a project that is a years"},{"speaker":"William Schrimer","startTime":793.11,"endTime":796.68,"body":"long project if I can help him,"},{"speaker":"William Schrimer","startTime":793.11,"endTime":796.68,"body":"right. And so this is important,"},{"speaker":"William Schrimer","startTime":796.68,"endTime":799.17,"body":"you have to define what you're"},{"speaker":"William Schrimer","startTime":796.68,"endTime":799.17,"body":"looking for, and then build some"},{"speaker":"William Schrimer","startTime":799.17,"endTime":803.34,"body":"questions around it. behavioral"},{"speaker":"William Schrimer","startTime":799.17,"endTime":803.34,"body":"interviewing is built on this."},{"speaker":"William Schrimer","startTime":803.73,"endTime":808.35,"body":"And the whole idea is not to"},{"speaker":"William Schrimer","startTime":803.73,"endTime":808.35,"body":"find the perfect hire. And I've"},{"speaker":"William Schrimer","startTime":808.47,"endTime":811.59,"body":"heard countless managers say,"},{"speaker":"William Schrimer","startTime":808.47,"endTime":811.59,"body":"I'll just wait, I'll keep"},{"speaker":"William Schrimer","startTime":811.59,"endTime":814.8,"body":"looking, the perfect hire will"},{"speaker":"William Schrimer","startTime":811.59,"endTime":814.8,"body":"come out. That's a fallacy."},{"speaker":"William Schrimer","startTime":814.8,"endTime":818.49,"body":"There is no perfect hire, you're"},{"speaker":"William Schrimer","startTime":814.8,"endTime":818.49,"body":"going to have to train coach and"},{"speaker":"William Schrimer","startTime":818.49,"endTime":819.45,"body":"develop people."},{"speaker":"Darrell Evans","startTime":819.51,"endTime":819.9,"body":"Yeah."},{"speaker":"William Schrimer","startTime":819.93,"endTime":821.67,"body":"What you're"},{"speaker":"William Schrimer","startTime":819.93,"endTime":821.67,"body":"looking to do is you're trying"},{"speaker":"William Schrimer","startTime":821.67,"endTime":824.61,"body":"to minimize the chances you're"},{"speaker":"William Schrimer","startTime":821.67,"endTime":824.61,"body":"going to get a bad mishire."},{"speaker":"Darrell Evans","startTime":824.67,"endTime":824.97,"body":"Right."},{"speaker":"William Schrimer","startTime":825.03,"endTime":826.77,"body":"And to"},{"speaker":"William Schrimer","startTime":825.03,"endTime":826.77,"body":"maximize the chance that you're"},{"speaker":"William Schrimer","startTime":826.77,"endTime":830.85,"body":"getting a good fundamental fit"},{"speaker":"William Schrimer","startTime":826.77,"endTime":830.85,"body":"for your role. So that's"},{"speaker":"William Schrimer","startTime":830.85,"endTime":834.9,"body":"important concepts, like making"},{"speaker":"William Schrimer","startTime":830.85,"endTime":834.9,"body":"sure that more than one person"},{"speaker":"William Schrimer","startTime":834.9,"endTime":837.9,"body":"interviews, if possible, I"},{"speaker":"William Schrimer","startTime":834.9,"endTime":837.9,"body":"happen to work with one"},{"speaker":"William Schrimer","startTime":837.9,"endTime":841.86,"body":"executive, who probably was"},{"speaker":"William Schrimer","startTime":837.9,"endTime":841.86,"body":"literally a genius in terms of"},{"speaker":"William Schrimer","startTime":841.86,"endTime":844.86,"body":"his ability to manage a"},{"speaker":"William Schrimer","startTime":841.86,"endTime":844.86,"body":"business, but he was not great"},{"speaker":"William Schrimer","startTime":844.86,"endTime":850.98,"body":"with people. And he refused to,"},{"speaker":"William Schrimer","startTime":844.86,"endTime":850.98,"body":"I think, look in the mirror and"},{"speaker":"William Schrimer","startTime":850.98,"endTime":855.57,"body":"admit that this wasn't his"},{"speaker":"William Schrimer","startTime":850.98,"endTime":855.57,"body":"forte, and he needed to bring"},{"speaker":"William Schrimer","startTime":855.6,"endTime":858.33,"body":"other people into the recruiting"},{"speaker":"William Schrimer","startTime":855.6,"endTime":858.33,"body":"process to help him interview"},{"speaker":"William Schrimer","startTime":858.33,"endTime":861.9,"body":"and select. So I think not"},{"speaker":"William Schrimer","startTime":858.33,"endTime":861.9,"body":"letting pride get in the way and"},{"speaker":"William Schrimer","startTime":861.9,"endTime":864.69,"body":"making sure that you get a"},{"speaker":"William Schrimer","startTime":861.9,"endTime":864.69,"body":"second look at people and that"},{"speaker":"William Schrimer","startTime":864.69,"endTime":867.75,"body":"your decision is very"},{"speaker":"William Schrimer","startTime":864.69,"endTime":867.75,"body":"considered. So I think in terms"},{"speaker":"William Schrimer","startTime":867.75,"endTime":871.53,"body":"of recruiting, where things fall"},{"speaker":"William Schrimer","startTime":867.75,"endTime":871.53,"body":"down is absolutely at the"},{"speaker":"William Schrimer","startTime":871.53,"endTime":875.28,"body":"selection process. It's not a"},{"speaker":"William Schrimer","startTime":871.53,"endTime":875.28,"body":"distraction from your day job."},{"speaker":"William Schrimer","startTime":875.28,"endTime":878.46,"body":"If you're a leader, it is your"},{"speaker":"William Schrimer","startTime":875.28,"endTime":878.46,"body":"day job to make sure that you're"},{"speaker":"William Schrimer","startTime":878.46,"endTime":879.99,"body":"still directing the right"},{"speaker":"William Schrimer","startTime":878.46,"endTime":879.99,"body":"people."},{"speaker":"Darrell Evans","startTime":880.23,"endTime":883.29,"body":"It is your job."},{"speaker":"Darrell Evans","startTime":880.23,"endTime":883.29,"body":"Well said. You know, you talk"},{"speaker":"Darrell Evans","startTime":883.29,"endTime":885.15,"body":"about the interviewing process,"},{"speaker":"Darrell Evans","startTime":883.29,"endTime":885.15,"body":"I still do it in my"},{"speaker":"Darrell Evans","startTime":885.15,"endTime":889.38,"body":"organization. And I agree, I do"},{"speaker":"Darrell Evans","startTime":885.15,"endTime":889.38,"body":"the first two then I usually"},{"speaker":"Darrell Evans","startTime":889.38,"endTime":892.2,"body":"have some key people on my team"},{"speaker":"Darrell Evans","startTime":889.38,"endTime":892.2,"body":"do interview three to make sure"},{"speaker":"Darrell Evans","startTime":892.2,"endTime":896.64,"body":"I didn't mess up. And because as"},{"speaker":"Darrell Evans","startTime":892.2,"endTime":896.64,"body":"an owner, a lot of times I want"},{"speaker":"Darrell Evans","startTime":896.64,"endTime":899.34,"body":"to fill a seat but I'm also"},{"speaker":"Darrell Evans","startTime":896.64,"endTime":899.34,"body":"smart enough to be cautious but"},{"speaker":"Darrell Evans","startTime":899.34,"endTime":903.27,"body":"I'm also judicious enough to say"},{"speaker":"Darrell Evans","startTime":899.34,"endTime":903.27,"body":"there is no perfect candidate. I"},{"speaker":"Darrell Evans","startTime":903.27,"endTime":905.97,"body":"loved what you just said about"},{"speaker":"Darrell Evans","startTime":903.27,"endTime":905.97,"body":"that. I want to talk a little"},{"speaker":"Darrell Evans","startTime":905.97,"endTime":908.55,"body":"bit before we move on from"},{"speaker":"Darrell Evans","startTime":905.97,"endTime":908.55,"body":"interviewing, I want to talk a"},{"speaker":"Darrell Evans","startTime":908.55,"endTime":911.94,"body":"little bit about the distinction"},{"speaker":"Darrell Evans","startTime":908.55,"endTime":911.94,"body":"between skills and competencies,"},{"speaker":"Darrell Evans","startTime":912.03,"endTime":915.6,"body":"the stuff that's coachable or"},{"speaker":"Darrell Evans","startTime":912.03,"endTime":915.6,"body":"trainable. And the intangibles"},{"speaker":"Darrell Evans","startTime":915.6,"endTime":919.62,"body":"right, the behavioral side of"},{"speaker":"Darrell Evans","startTime":915.6,"endTime":919.62,"body":"forming those questions, because"},{"speaker":"Darrell Evans","startTime":919.65,"endTime":923.34,"body":"in my world, I've got three to"},{"speaker":"Darrell Evans","startTime":919.65,"endTime":923.34,"body":"10 questions that I asked at"},{"speaker":"Darrell Evans","startTime":923.34,"endTime":926.73,"body":"different stages the interview"},{"speaker":"Darrell Evans","startTime":923.34,"endTime":926.73,"body":"process. And it's interesting,"},{"speaker":"Darrell Evans","startTime":926.73,"endTime":930.84,"body":"because I can tell when I get"},{"speaker":"Darrell Evans","startTime":926.73,"endTime":930.84,"body":"pre scripted answers, because"},{"speaker":"Darrell Evans","startTime":930.84,"endTime":933.69,"body":"they're used to certain"},{"speaker":"Darrell Evans","startTime":930.84,"endTime":933.69,"body":"interview structures or"},{"speaker":"Darrell Evans","startTime":933.69,"endTime":937.26,"body":"interview styles, I'm a non"},{"speaker":"Darrell Evans","startTime":933.69,"endTime":937.26,"body":"traditional interviewer. And I"},{"speaker":"Darrell Evans","startTime":937.26,"endTime":940.5,"body":"think that has just been my own"},{"speaker":"Darrell Evans","startTime":937.26,"endTime":940.5,"body":"process that I've developed. If"},{"speaker":"Darrell Evans","startTime":940.5,"endTime":944.28,"body":"the audience member listening"},{"speaker":"Darrell Evans","startTime":940.5,"endTime":944.28,"body":"right now is saying, got it."},{"speaker":"Darrell Evans","startTime":944.4,"endTime":948.18,"body":"Well, I got it. I've been doing"},{"speaker":"Darrell Evans","startTime":944.4,"endTime":948.18,"body":"all of this. Did they go to this"},{"speaker":"Darrell Evans","startTime":948.18,"endTime":951.78,"body":"school? Have they worked for"},{"speaker":"Darrell Evans","startTime":948.18,"endTime":951.78,"body":"years here? Did they have this"},{"speaker":"Darrell Evans","startTime":951.78,"endTime":954.36,"body":"skill, that skill? Do they know"},{"speaker":"Darrell Evans","startTime":951.78,"endTime":954.36,"body":"how to use these pieces of"},{"speaker":"Darrell Evans","startTime":954.36,"endTime":957.0,"body":"software? Like that's the"},{"speaker":"Darrell Evans","startTime":954.36,"endTime":957.0,"body":"technical that's the science"},{"speaker":"Darrell Evans","startTime":957.0,"endTime":960.93,"body":"part of it, right? That's either"},{"speaker":"Darrell Evans","startTime":957.0,"endTime":960.93,"body":"a yes or no. And there's no gray"},{"speaker":"Darrell Evans","startTime":960.93,"endTime":964.26,"body":"areas, whether it's acceptable"},{"speaker":"Darrell Evans","startTime":960.93,"endTime":964.26,"body":"or not for you? What do you say?"},{"speaker":"Darrell Evans","startTime":964.26,"endTime":966.72,"body":"Are there a couple of questions"},{"speaker":"Darrell Evans","startTime":964.26,"endTime":966.72,"body":"that come to mind that are just"},{"speaker":"Darrell Evans","startTime":966.72,"endTime":970.53,"body":"good ways to start to figure out"},{"speaker":"Darrell Evans","startTime":966.72,"endTime":970.53,"body":"if this person behaviorally"},{"speaker":"Darrell Evans","startTime":970.56,"endTime":974.37,"body":"intangibly that you can't see on"},{"speaker":"Darrell Evans","startTime":970.56,"endTime":974.37,"body":"paper? And outside of how well"},{"speaker":"Darrell Evans","startTime":974.37,"endTime":978.36,"body":"they dressed? Right? What do you"},{"speaker":"Darrell Evans","startTime":974.37,"endTime":978.36,"body":"say to those, you get some"},{"speaker":"Darrell Evans","startTime":978.36,"endTime":979.08,"body":"questions there."},{"speaker":"William Schrimer","startTime":979.43,"endTime":982.4,"body":"What I would"},{"speaker":"William Schrimer","startTime":979.43,"endTime":982.4,"body":"tell you is that behavioral"},{"speaker":"William Schrimer","startTime":982.4,"endTime":987.74,"body":"interviewing, it's a practice"},{"speaker":"William Schrimer","startTime":982.4,"endTime":987.74,"body":"art. And new interviewers are"},{"speaker":"William Schrimer","startTime":987.74,"endTime":990.8,"body":"going to find it a little"},{"speaker":"William Schrimer","startTime":987.74,"endTime":990.8,"body":"uncomfortable at first. But what"},{"speaker":"William Schrimer","startTime":990.8,"endTime":995.3,"body":"we're looking to do is go beyond"},{"speaker":"William Schrimer","startTime":990.8,"endTime":995.3,"body":"those canned answers. You're"},{"speaker":"William Schrimer","startTime":995.3,"endTime":999.71,"body":"right, we get them a lot in the"},{"speaker":"William Schrimer","startTime":995.3,"endTime":999.71,"body":"interviews. And the art is"},{"speaker":"William Schrimer","startTime":999.71,"endTime":1003.94,"body":"around digging deeper beneath"},{"speaker":"William Schrimer","startTime":999.71,"endTime":1003.94,"body":"that. Because to be honest, it"},{"speaker":"William Schrimer","startTime":1003.94,"endTime":1007.06,"body":"doesn't make much difference to"},{"speaker":"William Schrimer","startTime":1003.94,"endTime":1007.06,"body":"me where someone went to school,"},{"speaker":"William Schrimer","startTime":1007.36,"endTime":1010.9,"body":"did they get their degree? Great"},{"speaker":"William Schrimer","startTime":1007.36,"endTime":1010.9,"body":"if it was at Grand Valley State,"},{"speaker":"William Schrimer","startTime":1010.9,"endTime":1014.02,"body":"wonderful if it was Harvard?"},{"speaker":"William Schrimer","startTime":1010.9,"endTime":1014.02,"body":"Great. Good tip. Right. And"},{"speaker":"William Schrimer","startTime":1014.02,"endTime":1016.45,"body":"obviously, there are certain"},{"speaker":"William Schrimer","startTime":1014.02,"endTime":1016.45,"body":"schools we know have"},{"speaker":"William Schrimer","startTime":1016.45,"endTime":1019.6,"body":"reputations, but I want to dig"},{"speaker":"William Schrimer","startTime":1016.45,"endTime":1019.6,"body":"deeper beneath that to"},{"speaker":"William Schrimer","startTime":1019.6,"endTime":1022.42,"body":"understand how people think,"},{"speaker":"William Schrimer","startTime":1019.6,"endTime":1022.42,"body":"feel and react to certain"},{"speaker":"William Schrimer","startTime":1022.42,"endTime":1025.69,"body":"situations at work. So"},{"speaker":"William Schrimer","startTime":1022.42,"endTime":1025.69,"body":"behavioral interviewing is based"},{"speaker":"William Schrimer","startTime":1025.69,"endTime":1028.51,"body":"on the fact that the best"},{"speaker":"William Schrimer","startTime":1025.69,"endTime":1028.51,"body":"indicator of future behavior is"},{"speaker":"William Schrimer","startTime":1028.51,"endTime":1031.96,"body":"past behavior. Because we all"},{"speaker":"William Schrimer","startTime":1028.51,"endTime":1031.96,"body":"have behavioral patterns. Yes."},{"speaker":"William Schrimer","startTime":1031.99,"endTime":1036.07,"body":"So for instance, you know, you"},{"speaker":"William Schrimer","startTime":1031.99,"endTime":1036.07,"body":"often get the answer, Well, I'm"},{"speaker":"William Schrimer","startTime":1036.07,"endTime":1039.49,"body":"a people person. And some"},{"speaker":"William Schrimer","startTime":1036.07,"endTime":1039.49,"body":"inexperienced interviewers will"},{"speaker":"William Schrimer","startTime":1039.49,"endTime":1043.15,"body":"say, Oh, that's great. Well,"},{"speaker":"William Schrimer","startTime":1039.49,"endTime":1043.15,"body":"it's great that they answered,"},{"speaker":"William Schrimer","startTime":1043.15,"endTime":1046.78,"body":"I'm a people person. But that"},{"speaker":"William Schrimer","startTime":1043.15,"endTime":1046.78,"body":"doesn't mean anything. Right?"},{"speaker":"William Schrimer","startTime":1046.81,"endTime":1049.9,"body":"Right. You want to dig beneath"},{"speaker":"William Schrimer","startTime":1046.81,"endTime":1049.9,"body":"that. So for instance, tell me"},{"speaker":"William Schrimer","startTime":1049.9,"endTime":1052.93,"body":"about a time you used your"},{"speaker":"William Schrimer","startTime":1049.9,"endTime":1052.93,"body":"people skills to successfully"},{"speaker":"William Schrimer","startTime":1052.93,"endTime":1056.59,"body":"manage conflict with a co worker"},{"speaker":"William Schrimer","startTime":1052.93,"endTime":1056.59,"body":"at work. Tell me about a time"},{"speaker":"William Schrimer","startTime":1056.62,"endTime":1056.95,"body":"that..."},{"speaker":"Darrell Evans","startTime":1057.07,"endTime":1058.12,"body":"Tell me about a"},{"speaker":"Darrell Evans","startTime":1057.07,"endTime":1058.12,"body":"time."},{"speaker":"William Schrimer","startTime":1058.48,"endTime":1062.65,"body":"Right? And"},{"speaker":"William Schrimer","startTime":1058.48,"endTime":1062.65,"body":"what you work are examples. And"},{"speaker":"William Schrimer","startTime":1062.74,"endTime":1065.17,"body":"I don't want people to be slaves"},{"speaker":"William Schrimer","startTime":1062.74,"endTime":1065.17,"body":"to behavioral interviewing,"},{"speaker":"William Schrimer","startTime":1065.17,"endTime":1068.32,"body":"right? Because you can ask"},{"speaker":"William Schrimer","startTime":1065.17,"endTime":1068.32,"body":"within the bounds of what is"},{"speaker":"William Schrimer","startTime":1068.32,"endTime":1072.34,"body":"legal and what is relevant. And"},{"speaker":"William Schrimer","startTime":1068.32,"endTime":1072.34,"body":"that's important, too. You can"},{"speaker":"William Schrimer","startTime":1072.34,"endTime":1075.76,"body":"ask what you want. But what you"},{"speaker":"William Schrimer","startTime":1072.34,"endTime":1075.76,"body":"really want is an understanding"},{"speaker":"William Schrimer","startTime":1075.76,"endTime":1079.27,"body":"of how people handled past"},{"speaker":"William Schrimer","startTime":1075.76,"endTime":1079.27,"body":"situations, and what the outcome"},{"speaker":"William Schrimer","startTime":1079.27,"endTime":1083.98,"body":"was. And so the person who says"},{"speaker":"William Schrimer","startTime":1079.27,"endTime":1083.98,"body":"I'm great at relationships,"},{"speaker":"William Schrimer","startTime":1084.58,"endTime":1087.19,"body":"wonderful. Tell me about a time"},{"speaker":"William Schrimer","startTime":1084.58,"endTime":1087.19,"body":"you use your relationship"},{"speaker":"William Schrimer","startTime":1087.19,"endTime":1091.75,"body":"building skills to convince a"},{"speaker":"William Schrimer","startTime":1087.19,"endTime":1091.75,"body":"reluctant coworker or customer"},{"speaker":"William Schrimer","startTime":1092.11,"endTime":1096.16,"body":"to share your point of view. Now"},{"speaker":"William Schrimer","startTime":1092.11,"endTime":1096.16,"body":"we're getting people to think"},{"speaker":"William Schrimer","startTime":1096.52,"endTime":1099.85,"body":"and follow up questions are key,"},{"speaker":"William Schrimer","startTime":1096.52,"endTime":1099.85,"body":"right? There's an art to this."},{"speaker":"William Schrimer","startTime":1099.85,"endTime":1101.26,"body":"And it's called domino"},{"speaker":"William Schrimer","startTime":1099.85,"endTime":1101.26,"body":"questioning."},{"speaker":"Darrell Evans","startTime":1101.32,"endTime":1101.98,"body":"Yes."},{"speaker":"William Schrimer","startTime":1101.99,"endTime":1104.93,"body":"So someone"},{"speaker":"William Schrimer","startTime":1101.99,"endTime":1104.93,"body":"gives you an answer. And you go"},{"speaker":"William Schrimer","startTime":1104.93,"endTime":1107.66,"body":"beyond that, then you say, Well,"},{"speaker":"William Schrimer","startTime":1104.93,"endTime":1107.66,"body":"why did you choose the path you"},{"speaker":"William Schrimer","startTime":1107.66,"endTime":1111.05,"body":"did? Or, you know, why did you"},{"speaker":"William Schrimer","startTime":1107.66,"endTime":1111.05,"body":"choose to handle it the way you"},{"speaker":"William Schrimer","startTime":1111.05,"endTime":1113.75,"body":"did? And then they give you an"},{"speaker":"William Schrimer","startTime":1111.05,"endTime":1113.75,"body":"answer, and you follow up? And"},{"speaker":"William Schrimer","startTime":1113.75,"endTime":1115.91,"body":"you say, great, what would you"},{"speaker":"William Schrimer","startTime":1113.75,"endTime":1115.91,"body":"learn from it? For instance,"},{"speaker":"William Schrimer","startTime":1115.91,"endTime":1119.99,"body":"tell me about a time you made a"},{"speaker":"William Schrimer","startTime":1115.91,"endTime":1119.99,"body":"mistake at work? Yes. Now, you"},{"speaker":"William Schrimer","startTime":1119.99,"endTime":1122.51,"body":"may get people who own the"},{"speaker":"William Schrimer","startTime":1119.99,"endTime":1122.51,"body":"mistake or say it's someone"},{"speaker":"William Schrimer","startTime":1122.51,"endTime":1125.15,"body":"else's fault, right? I'm the"},{"speaker":"William Schrimer","startTime":1122.51,"endTime":1125.15,"body":"victim, I didn't really make a"},{"speaker":"William Schrimer","startTime":1125.15,"endTime":1129.38,"body":"mistake. And that begins to tell"},{"speaker":"William Schrimer","startTime":1125.15,"endTime":1129.38,"body":"us something. Right. And you"},{"speaker":"William Schrimer","startTime":1129.38,"endTime":1133.46,"body":"follow it up to say, well, you"},{"speaker":"William Schrimer","startTime":1129.38,"endTime":1133.46,"body":"know, how did you handle that"},{"speaker":"William Schrimer","startTime":1133.46,"endTime":1137.54,"body":"situation? Or you go into"},{"speaker":"William Schrimer","startTime":1133.46,"endTime":1137.54,"body":"digging deeper? And it's a three"},{"speaker":"William Schrimer","startTime":1137.54,"endTime":1140.93,"body":"part question, essentially, what"},{"speaker":"William Schrimer","startTime":1137.54,"endTime":1140.93,"body":"happened? Maybe Why did you"},{"speaker":"William Schrimer","startTime":1140.93,"endTime":1143.9,"body":"handle it the way you did? Or"},{"speaker":"William Schrimer","startTime":1140.93,"endTime":1143.9,"body":"how did you handle it? And the"},{"speaker":"William Schrimer","startTime":1143.9,"endTime":1146.24,"body":"third might be what did you"},{"speaker":"William Schrimer","startTime":1143.9,"endTime":1146.24,"body":"learn? So what did you learn"},{"speaker":"William Schrimer","startTime":1146.24,"endTime":1149.84,"body":"from that mistake? Yes. And"},{"speaker":"William Schrimer","startTime":1146.24,"endTime":1149.84,"body":"you're looking for things right,"},{"speaker":"William Schrimer","startTime":1149.84,"endTime":1153.71,"body":"you're looking for either? Well,"},{"speaker":"William Schrimer","startTime":1149.84,"endTime":1153.71,"body":"I learned not to make the boss"},{"speaker":"William Schrimer","startTime":1153.71,"endTime":1156.8,"body":"mad. Well, that's not really"},{"speaker":"William Schrimer","startTime":1153.71,"endTime":1156.8,"body":"learning, right? That's an"},{"speaker":"William Schrimer","startTime":1156.8,"endTime":1160.25,"body":"answer that indicates someone"},{"speaker":"William Schrimer","startTime":1156.8,"endTime":1160.25,"body":"doesn't really their part in the"},{"speaker":"William Schrimer","startTime":1160.25,"endTime":1160.94,"body":"situation."},{"speaker":"Darrell Evans","startTime":1160.91,"endTime":1161.39,"body":"Ownership, yep."},{"speaker":"William Schrimer","startTime":1161.42,"endTime":1164.18,"body":"So this whole"},{"speaker":"William Schrimer","startTime":1161.42,"endTime":1164.18,"body":"idea is fascinating. And when"},{"speaker":"William Schrimer","startTime":1164.18,"endTime":1167.72,"body":"you dig beneath, you begin to"},{"speaker":"William Schrimer","startTime":1164.18,"endTime":1167.72,"body":"learn a lot about what makes a"},{"speaker":"William Schrimer","startTime":1167.72,"endTime":1173.09,"body":"person tick because I can teach"},{"speaker":"William Schrimer","startTime":1167.72,"endTime":1173.09,"body":"skills most leaders, overvalue"},{"speaker":"William Schrimer","startTime":1173.09,"endTime":1176.24,"body":"skills and experience and"},{"speaker":"William Schrimer","startTime":1173.09,"endTime":1176.24,"body":"undervalue competencies and"},{"speaker":"William Schrimer","startTime":1176.24,"endTime":1180.29,"body":"personality traits. Yes. And I"},{"speaker":"William Schrimer","startTime":1176.24,"endTime":1180.29,"body":"think that's key. You know, I"},{"speaker":"William Schrimer","startTime":1180.29,"endTime":1183.23,"body":"can teach you a skill about the"},{"speaker":"William Schrimer","startTime":1180.29,"endTime":1183.23,"body":"techniques around phone"},{"speaker":"William Schrimer","startTime":1183.23,"endTime":1186.62,"body":"screening, if you're a"},{"speaker":"William Schrimer","startTime":1183.23,"endTime":1186.62,"body":"recruiter, or how to handle an"},{"speaker":"William Schrimer","startTime":1186.62,"endTime":1191.12,"body":"employee grievance. If you're a"},{"speaker":"William Schrimer","startTime":1186.62,"endTime":1191.12,"body":"generalist in HR, I can teach"},{"speaker":"William Schrimer","startTime":1191.12,"endTime":1195.35,"body":"you to show up for work on time,"},{"speaker":"William Schrimer","startTime":1191.12,"endTime":1195.35,"body":"right, be cooperative, and to"},{"speaker":"William Schrimer","startTime":1195.35,"endTime":1199.19,"body":"build good relationships easily."},{"speaker":"William Schrimer","startTime":1195.35,"endTime":1199.19,"body":"And those are the things as a"},{"speaker":"William Schrimer","startTime":1199.19,"endTime":1201.86,"body":"small business leader, for"},{"speaker":"William Schrimer","startTime":1199.19,"endTime":1201.86,"body":"instance, I want out of my"},{"speaker":"William Schrimer","startTime":1201.86,"endTime":1204.89,"body":"people, I want good raw"},{"speaker":"William Schrimer","startTime":1201.86,"endTime":1204.89,"body":"competencies that I'll build"},{"speaker":"William Schrimer","startTime":1204.89,"endTime":1207.98,"body":"around. Because smaller"},{"speaker":"William Schrimer","startTime":1204.89,"endTime":1207.98,"body":"businesses don't have the"},{"speaker":"William Schrimer","startTime":1207.98,"endTime":1211.43,"body":"bandwidth, they don't have the"},{"speaker":"William Schrimer","startTime":1207.98,"endTime":1211.43,"body":"time to take on projects. When"},{"speaker":"William Schrimer","startTime":1211.43,"endTime":1212.75,"body":"it comes to new people,"},{"speaker":"Darrell Evans","startTime":1212.83,"endTime":1216.58,"body":"yeah, unpacked a"},{"speaker":"Darrell Evans","startTime":1212.83,"endTime":1216.58,"body":"ton there. This Tell me about a"},{"speaker":"Darrell Evans","startTime":1216.58,"endTime":1221.14,"body":"time when insert blank, right,"},{"speaker":"Darrell Evans","startTime":1216.58,"endTime":1221.14,"body":"and that's them being able to"},{"speaker":"Darrell Evans","startTime":1221.14,"endTime":1223.93,"body":"look in their past. And, you"},{"speaker":"Darrell Evans","startTime":1221.14,"endTime":1223.93,"body":"know, I'm often interviewing a"},{"speaker":"Darrell Evans","startTime":1223.93,"endTime":1226.6,"body":"lot of young folks coming into"},{"speaker":"Darrell Evans","startTime":1223.93,"endTime":1226.6,"body":"the world of digital marketing."},{"speaker":"Darrell Evans","startTime":1227.02,"endTime":1229.75,"body":"And they may not have a time in"},{"speaker":"Darrell Evans","startTime":1227.02,"endTime":1229.75,"body":"the past that is going to"},{"speaker":"Darrell Evans","startTime":1229.75,"endTime":1232.57,"body":"replicate something that might"},{"speaker":"Darrell Evans","startTime":1229.75,"endTime":1232.57,"body":"happen in my world today, with"},{"speaker":"Darrell Evans","startTime":1232.57,"endTime":1235.06,"body":"our business. So a question I"},{"speaker":"Darrell Evans","startTime":1232.57,"endTime":1235.06,"body":"would use, or a different way of"},{"speaker":"Darrell Evans","startTime":1235.06,"endTime":1239.23,"body":"asking is, if you were in a"},{"speaker":"Darrell Evans","startTime":1235.06,"endTime":1239.23,"body":"situation that and describe the"},{"speaker":"Darrell Evans","startTime":1239.23,"endTime":1242.95,"body":"situation, can you describe what"},{"speaker":"Darrell Evans","startTime":1239.23,"endTime":1242.95,"body":"you think you might do? Right,"},{"speaker":"Darrell Evans","startTime":1242.95,"endTime":1245.89,"body":"this is forward pacing, this is"},{"speaker":"Darrell Evans","startTime":1242.95,"endTime":1245.89,"body":"one question I've used because I"},{"speaker":"Darrell Evans","startTime":1245.89,"endTime":1247.72,"body":"interview a lot of people that"},{"speaker":"Darrell Evans","startTime":1245.89,"endTime":1247.72,"body":"are young to the digital"},{"speaker":"Darrell Evans","startTime":1247.72,"endTime":1250.93,"body":"marketing space. And so I'm"},{"speaker":"Darrell Evans","startTime":1247.72,"endTime":1250.93,"body":"giving them an opportunity to"},{"speaker":"Darrell Evans","startTime":1250.93,"endTime":1253.96,"body":"forecast how they think they"},{"speaker":"Darrell Evans","startTime":1250.93,"endTime":1253.96,"body":"might react. And then the other"},{"speaker":"Darrell Evans","startTime":1253.96,"endTime":1256.72,"body":"way is for me to go back in the"},{"speaker":"Darrell Evans","startTime":1253.96,"endTime":1256.72,"body":"past and take a real problem"},{"speaker":"Darrell Evans","startTime":1257.05,"endTime":1259.9,"body":"that happened in my business, my"},{"speaker":"Darrell Evans","startTime":1257.05,"endTime":1259.9,"body":"organization with a client with"},{"speaker":"Darrell Evans","startTime":1259.9,"endTime":1263.56,"body":"a campaign, and say, I'm going"},{"speaker":"Darrell Evans","startTime":1259.9,"endTime":1263.56,"body":"to tell you a story, I'm gonna"},{"speaker":"Darrell Evans","startTime":1263.56,"endTime":1265.87,"body":"put you in the story and tell me"},{"speaker":"Darrell Evans","startTime":1263.56,"endTime":1265.87,"body":"what you would do if you were in"},{"speaker":"Darrell Evans","startTime":1265.87,"endTime":1268.51,"body":"the story back then. And it's"},{"speaker":"Darrell Evans","startTime":1265.87,"endTime":1268.51,"body":"just kind of another way to get"},{"speaker":"Darrell Evans","startTime":1268.51,"endTime":1271.09,"body":"them to go back. And even if"},{"speaker":"Darrell Evans","startTime":1268.51,"endTime":1271.09,"body":"they're not at the level to"},{"speaker":"Darrell Evans","startTime":1271.09,"endTime":1272.98,"body":"where they could technically"},{"speaker":"Darrell Evans","startTime":1271.09,"endTime":1272.98,"body":"handle, I just want to hear"},{"speaker":"Darrell Evans","startTime":1272.98,"endTime":1275.08,"body":"their thought process. And"},{"speaker":"Darrell Evans","startTime":1272.98,"endTime":1275.08,"body":"that's what you were talking"},{"speaker":"Darrell Evans","startTime":1275.08,"endTime":1278.17,"body":"about. You're like, you are"},{"speaker":"Darrell Evans","startTime":1275.08,"endTime":1278.17,"body":"literally saying, but tell me"},{"speaker":"Darrell Evans","startTime":1278.17,"endTime":1281.17,"body":"why you made that decision."},{"speaker":"Darrell Evans","startTime":1278.17,"endTime":1281.17,"body":"Right. And then one other"},{"speaker":"Darrell Evans","startTime":1281.17,"endTime":1283.54,"body":"question you probably use as"},{"speaker":"Darrell Evans","startTime":1281.17,"endTime":1283.54,"body":"well, which is, if you were to"},{"speaker":"Darrell Evans","startTime":1283.54,"endTime":1286.81,"body":"do it all over again, what would"},{"speaker":"Darrell Evans","startTime":1283.54,"endTime":1286.81,"body":"you do differently? It's not"},{"speaker":"Darrell Evans","startTime":1286.81,"endTime":1289.06,"body":"judgmental, to say it was right"},{"speaker":"Darrell Evans","startTime":1286.81,"endTime":1289.06,"body":"or wrong. But if you were to do"},{"speaker":"Darrell Evans","startTime":1289.06,"endTime":1291.91,"body":"it again, what would you do"},{"speaker":"Darrell Evans","startTime":1289.06,"endTime":1291.91,"body":"differently? And that's another"},{"speaker":"Darrell Evans","startTime":1291.91,"endTime":1294.61,"body":"one of those ones that just as"},{"speaker":"Darrell Evans","startTime":1291.91,"endTime":1294.61,"body":"hypothetical. I think, like"},{"speaker":"Darrell Evans","startTime":1294.61,"endTime":1298.03,"body":"you're saying peeling back other"},{"speaker":"Darrell Evans","startTime":1294.61,"endTime":1298.03,"body":"layers to how they think,"},{"speaker":"Darrell Evans","startTime":1298.09,"endTime":1302.89,"body":"because how they think matters,"},{"speaker":"Darrell Evans","startTime":1298.09,"endTime":1302.89,"body":"right? It's just how they think,"},{"speaker":"Darrell Evans","startTime":1302.92,"endTime":1304.63,"body":"you know, just help me"},{"speaker":"Darrell Evans","startTime":1302.92,"endTime":1304.63,"body":"understand how you think. And"},{"speaker":"Darrell Evans","startTime":1304.63,"endTime":1306.82,"body":"I've only got a few minutes in"},{"speaker":"Darrell Evans","startTime":1304.63,"endTime":1306.82,"body":"this interview. So hurry up, no"},{"speaker":"Darrell Evans","startTime":1306.82,"endTime":1307.3,"body":"I'm just playin."},{"speaker":"William Schrimer","startTime":1308.45,"endTime":1310.79,"body":"Yeah, it's"},{"speaker":"William Schrimer","startTime":1308.45,"endTime":1310.79,"body":"exactly right. Right, people are"},{"speaker":"William Schrimer","startTime":1310.79,"endTime":1314.3,"body":"onions, you have to peel back"},{"speaker":"William Schrimer","startTime":1310.79,"endTime":1314.3,"body":"the layers to really find out"},{"speaker":"William Schrimer","startTime":1314.48,"endTime":1317.6,"body":"what the core looks like. And"},{"speaker":"William Schrimer","startTime":1314.48,"endTime":1317.6,"body":"the questions that you've"},{"speaker":"William Schrimer","startTime":1317.6,"endTime":1320.63,"body":"mentioned are great, right? When"},{"speaker":"William Schrimer","startTime":1317.6,"endTime":1320.63,"body":"you have somebody who lacks"},{"speaker":"William Schrimer","startTime":1320.63,"endTime":1324.35,"body":"experience, just give them a"},{"speaker":"William Schrimer","startTime":1320.63,"endTime":1324.35,"body":"hypothetical and ask, how would"},{"speaker":"William Schrimer","startTime":1324.35,"endTime":1326.72,"body":"you handle it? Because you're"},{"speaker":"William Schrimer","startTime":1324.35,"endTime":1326.72,"body":"getting the same answer the same"},{"speaker":"William Schrimer","startTime":1326.72,"endTime":1330.17,"body":"type of thought process, in"},{"speaker":"William Schrimer","startTime":1326.72,"endTime":1330.17,"body":"scenario based questioning that"},{"speaker":"William Schrimer","startTime":1330.17,"endTime":1334.1,"body":"you're mentioning, that's a"},{"speaker":"William Schrimer","startTime":1330.17,"endTime":1334.1,"body":"wonderful way of digging further"},{"speaker":"William Schrimer","startTime":1334.1,"endTime":1337.1,"body":"beneath, give someone a simple"},{"speaker":"William Schrimer","startTime":1334.1,"endTime":1337.1,"body":"scenario and ask, how would you"},{"speaker":"William Schrimer","startTime":1337.1,"endTime":1340.67,"body":"handle it? Tell me why you'd"},{"speaker":"William Schrimer","startTime":1337.1,"endTime":1340.67,"body":"handle it that way. Because now"},{"speaker":"William Schrimer","startTime":1340.67,"endTime":1344.42,"body":"you're getting beneath this to"},{"speaker":"William Schrimer","startTime":1340.67,"endTime":1344.42,"body":"really understand how a person"},{"speaker":"William Schrimer","startTime":1344.45,"endTime":1348.32,"body":"handle situations or problems."},{"speaker":"William Schrimer","startTime":1344.45,"endTime":1348.32,"body":"Those are great examples of good"},{"speaker":"William Schrimer","startTime":1348.32,"endTime":1349.52,"body":"questioning techniques."},{"speaker":"Darrell Evans","startTime":1349.67,"endTime":1351.62,"body":"What are you"},{"speaker":"Darrell Evans","startTime":1349.67,"endTime":1351.62,"body":"looking for when you bring in"},{"speaker":"Darrell Evans","startTime":1351.65,"endTime":1354.86,"body":"other interviewers? So the"},{"speaker":"Darrell Evans","startTime":1351.65,"endTime":1354.86,"body":"recruiter or whoever that"},{"speaker":"Darrell Evans","startTime":1354.89,"endTime":1357.98,"body":"initial first or second"},{"speaker":"Darrell Evans","startTime":1354.89,"endTime":1357.98,"body":"interviewer is, why is it"},{"speaker":"Darrell Evans","startTime":1357.98,"endTime":1361.1,"body":"important that other folks on"},{"speaker":"Darrell Evans","startTime":1357.98,"endTime":1361.1,"body":"the team talked about the"},{"speaker":"Darrell Evans","startTime":1361.1,"endTime":1364.19,"body":"dynamic of what you're hoping to"},{"speaker":"Darrell Evans","startTime":1361.1,"endTime":1364.19,"body":"accomplish there, or the bias"},{"speaker":"Darrell Evans","startTime":1364.19,"endTime":1366.86,"body":"that you're hoping to remove"},{"speaker":"Darrell Evans","startTime":1364.19,"endTime":1366.86,"body":"there? I've got some thoughts in"},{"speaker":"Darrell Evans","startTime":1366.86,"endTime":1368.54,"body":"my mind, but I want to hear from"},{"speaker":"Darrell Evans","startTime":1366.86,"endTime":1368.54,"body":"your side of it."},{"speaker":"William Schrimer","startTime":1368.54,"endTime":1371.6,"body":"Yeah, there's"},{"speaker":"William Schrimer","startTime":1368.54,"endTime":1371.6,"body":"a few things. So we all have"},{"speaker":"William Schrimer","startTime":1371.6,"endTime":1375.62,"body":"biases, and we all have blind"},{"speaker":"William Schrimer","startTime":1371.6,"endTime":1375.62,"body":"spots. If you're the sole person"},{"speaker":"William Schrimer","startTime":1375.62,"endTime":1378.44,"body":"interviewing, you're at the"},{"speaker":"William Schrimer","startTime":1375.62,"endTime":1378.44,"body":"mercy of those in terms of your"},{"speaker":"William Schrimer","startTime":1378.44,"endTime":1382.76,"body":"hire, if you have someone else"},{"speaker":"William Schrimer","startTime":1378.44,"endTime":1382.76,"body":"also interviewing their blind"},{"speaker":"William Schrimer","startTime":1382.76,"endTime":1386.54,"body":"spots, and their biases and"},{"speaker":"William Schrimer","startTime":1382.76,"endTime":1386.54,"body":"yours are bound to not be the"},{"speaker":"William Schrimer","startTime":1386.54,"endTime":1388.97,"body":"same. And hopefully, of course,"},{"speaker":"William Schrimer","startTime":1386.54,"endTime":1388.97,"body":"you're aware enough to try and"},{"speaker":"William Schrimer","startTime":1388.97,"endTime":1392.3,"body":"minimize those biases. So the"},{"speaker":"William Schrimer","startTime":1388.97,"endTime":1392.3,"body":"other is, quite simply, you're"},{"speaker":"William Schrimer","startTime":1392.3,"endTime":1395.45,"body":"getting a different perspective"},{"speaker":"William Schrimer","startTime":1392.3,"endTime":1395.45,"body":"on the hire. And you're looking"},{"speaker":"William Schrimer","startTime":1395.45,"endTime":1399.02,"body":"for consistency, too. So for"},{"speaker":"William Schrimer","startTime":1395.45,"endTime":1399.02,"body":"instance, if you're"},{"speaker":"William Schrimer","startTime":1399.02,"endTime":1402.59,"body":"interviewing, not in a panel"},{"speaker":"William Schrimer","startTime":1399.02,"endTime":1402.59,"body":"format, but one after the other,"},{"speaker":"William Schrimer","startTime":1402.77,"endTime":1405.56,"body":"you're looking to see is the"},{"speaker":"William Schrimer","startTime":1402.77,"endTime":1405.56,"body":"candidate representing"},{"speaker":"William Schrimer","startTime":1405.56,"endTime":1408.32,"body":"themselves in an authentic way"},{"speaker":"William Schrimer","startTime":1405.56,"endTime":1408.32,"body":"anyone can fake their way"},{"speaker":"William Schrimer","startTime":1408.32,"endTime":1409.28,"body":"through an hour interview?"},{"speaker":"Darrell Evans","startTime":1409.4,"endTime":1409.73,"body":"Yeah."},{"speaker":"William Schrimer","startTime":1409.85,"endTime":1413.09,"body":"That's not"},{"speaker":"William Schrimer","startTime":1409.85,"endTime":1413.09,"body":"difficult. The key is to dig"},{"speaker":"William Schrimer","startTime":1413.09,"endTime":1416.63,"body":"beneath to find out is this"},{"speaker":"William Schrimer","startTime":1413.09,"endTime":1416.63,"body":"person, authentic? Is this"},{"speaker":"William Schrimer","startTime":1416.63,"endTime":1419.18,"body":"person representing themselves"},{"speaker":"William Schrimer","startTime":1416.63,"endTime":1419.18,"body":"genuinely so you look for"},{"speaker":"William Schrimer","startTime":1419.18,"endTime":1423.41,"body":"consistency and answers. If it's"},{"speaker":"William Schrimer","startTime":1419.18,"endTime":1423.41,"body":"in a panel interview, you want"},{"speaker":"William Schrimer","startTime":1423.41,"endTime":1426.92,"body":"someone else to be able to"},{"speaker":"William Schrimer","startTime":1423.41,"endTime":1426.92,"body":"follow up on your questions. So"},{"speaker":"William Schrimer","startTime":1427.04,"endTime":1430.28,"body":"the art of probing or dominant"},{"speaker":"William Schrimer","startTime":1427.04,"endTime":1430.28,"body":"questioning, you may ask a"},{"speaker":"William Schrimer","startTime":1430.28,"endTime":1434.75,"body":"question, and then be satisfied"},{"speaker":"William Schrimer","startTime":1430.28,"endTime":1434.75,"body":"with the answer. Your colleagues"},{"speaker":"William Schrimer","startTime":1434.75,"endTime":1438.05,"body":"might say, Well, tell me a"},{"speaker":"William Schrimer","startTime":1434.75,"endTime":1438.05,"body":"little bit more about why you"},{"speaker":"William Schrimer","startTime":1438.05,"endTime":1440.45,"body":"did something the way you did."},{"speaker":"William Schrimer","startTime":1438.05,"endTime":1440.45,"body":"They may help you with these"},{"speaker":"William Schrimer","startTime":1440.45,"endTime":1444.44,"body":"follow up questions to help you"},{"speaker":"William Schrimer","startTime":1440.45,"endTime":1444.44,"body":"dig deeper for this to be a"},{"speaker":"William Schrimer","startTime":1444.44,"endTime":1447.35,"body":"better type of interview. So"},{"speaker":"William Schrimer","startTime":1444.44,"endTime":1447.35,"body":"those are some of the reasons"},{"speaker":"William Schrimer","startTime":1447.35,"endTime":1451.43,"body":"why and frankly, we all know at"},{"speaker":"William Schrimer","startTime":1447.35,"endTime":1451.43,"body":"work that best practices put in"},{"speaker":"William Schrimer","startTime":1451.43,"endTime":1455.06,"body":"place through debate and"},{"speaker":"William Schrimer","startTime":1451.43,"endTime":1455.06,"body":"discussion. And this is one of"},{"speaker":"William Schrimer","startTime":1455.06,"endTime":1457.94,"body":"the most important decisions"},{"speaker":"William Schrimer","startTime":1455.06,"endTime":1457.94,"body":"that you'll make. So there"},{"speaker":"William Schrimer","startTime":1457.94,"endTime":1460.43,"body":"shouldn't be some lively debate"},{"speaker":"William Schrimer","startTime":1457.94,"endTime":1460.43,"body":"about candidates. It's okay to"},{"speaker":"William Schrimer","startTime":1460.43,"endTime":1465.32,"body":"disagree. And it's okay to to"},{"speaker":"William Schrimer","startTime":1460.43,"endTime":1465.32,"body":"have some debate about whether"},{"speaker":"William Schrimer","startTime":1465.32,"endTime":1468.65,"body":"to move someone forward in the"},{"speaker":"William Schrimer","startTime":1465.32,"endTime":1468.65,"body":"process or not. That's a good"},{"speaker":"William Schrimer","startTime":1468.65,"endTime":1471.95,"body":"thing. I'm always scared when"},{"speaker":"William Schrimer","startTime":1468.65,"endTime":1471.95,"body":"everybody loves the candidate."},{"speaker":"William Schrimer","startTime":1472.37,"endTime":1475.88,"body":"Right, but well, that they're"},{"speaker":"William Schrimer","startTime":1472.37,"endTime":1475.88,"body":"perfect. That makes me really"},{"speaker":"William Schrimer","startTime":1475.88,"endTime":1478.97,"body":"nervous, because no one is"},{"speaker":"William Schrimer","startTime":1475.88,"endTime":1478.97,"body":"perfect. And you're going to put"},{"speaker":"William Schrimer","startTime":1478.97,"endTime":1481.52,"body":"someone up on a pedestal when"},{"speaker":"William Schrimer","startTime":1478.97,"endTime":1481.52,"body":"you hire them and then knock"},{"speaker":"William Schrimer","startTime":1481.52,"endTime":1485.18,"body":"them off because you created an"},{"speaker":"William Schrimer","startTime":1481.52,"endTime":1485.18,"body":"expectation that's impossible"},{"speaker":"William Schrimer","startTime":1485.18,"endTime":1489.05,"body":"for them to meet. So this is why"},{"speaker":"William Schrimer","startTime":1485.18,"endTime":1489.05,"body":"we bring others into the"},{"speaker":"William Schrimer","startTime":1489.05,"endTime":1490.1,"body":"interview process."},{"speaker":"Darrell Evans","startTime":1490.61,"endTime":1493.7,"body":"So let's move"},{"speaker":"Darrell Evans","startTime":1490.61,"endTime":1493.7,"body":"forward. We've got through that"},{"speaker":"Darrell Evans","startTime":1493.7,"endTime":1496.94,"body":"interview stage. They're now on"},{"speaker":"Darrell Evans","startTime":1493.7,"endTime":1496.94,"body":"the team. I want to kind of move"},{"speaker":"Darrell Evans","startTime":1496.94,"endTime":1500.81,"body":"into now team, collaboration and"},{"speaker":"Darrell Evans","startTime":1496.94,"endTime":1500.81,"body":"manage Man, what are some of the"},{"speaker":"Darrell Evans","startTime":1500.81,"endTime":1504.44,"body":"big challenges? Not just with"},{"speaker":"Darrell Evans","startTime":1500.81,"endTime":1504.44,"body":"brand new hires, but in general"},{"speaker":"Darrell Evans","startTime":1504.44,"endTime":1507.08,"body":"team management, talent"},{"speaker":"Darrell Evans","startTime":1504.44,"endTime":1507.08,"body":"management, as we talked about"},{"speaker":"Darrell Evans","startTime":1507.08,"endTime":1509.72,"body":"this general term, you know,"},{"speaker":"Darrell Evans","startTime":1507.08,"endTime":1509.72,"body":"businesses, whether they're"},{"speaker":"Darrell Evans","startTime":1509.72,"endTime":1513.08,"body":"small, mid or really large in"},{"speaker":"Darrell Evans","startTime":1509.72,"endTime":1513.08,"body":"that in 5000, you know,"},{"speaker":"Darrell Evans","startTime":1513.08,"endTime":1516.29,"body":"categories. What are some of the"},{"speaker":"Darrell Evans","startTime":1513.08,"endTime":1516.29,"body":"challenges right now that"},{"speaker":"Darrell Evans","startTime":1516.29,"endTime":1520.31,"body":"leaders are facing with people"},{"speaker":"Darrell Evans","startTime":1516.29,"endTime":1520.31,"body":"management slash talent"},{"speaker":"Darrell Evans","startTime":1520.31,"endTime":1523.19,"body":"management, and humans are"},{"speaker":"Darrell Evans","startTime":1520.31,"endTime":1523.19,"body":"humans no matter how big the"},{"speaker":"Darrell Evans","startTime":1523.19,"endTime":1525.62,"body":"team or smallest, so I'm sure"},{"speaker":"Darrell Evans","startTime":1523.19,"endTime":1525.62,"body":"you've seen some common themes."},{"speaker":"Darrell Evans","startTime":1525.62,"endTime":1526.25,"body":"What are those?"},{"speaker":"William Schrimer","startTime":1526.46,"endTime":1528.62,"body":"There are in"},{"speaker":"William Schrimer","startTime":1526.46,"endTime":1528.62,"body":"one of the things I won't"},{"speaker":"William Schrimer","startTime":1528.62,"endTime":1532.85,"body":"belabor this point too much, but"},{"speaker":"William Schrimer","startTime":1528.62,"endTime":1532.85,"body":"it is in onboarding. Onboarding"},{"speaker":"William Schrimer","startTime":1532.88,"endTime":1537.14,"body":"is a crucial part of an"},{"speaker":"William Schrimer","startTime":1532.88,"endTime":1537.14,"body":"individual's employment"},{"speaker":"William Schrimer","startTime":1537.14,"endTime":1542.57,"body":"experience. And leaders that"},{"speaker":"William Schrimer","startTime":1537.14,"endTime":1542.57,"body":"work really hard to generate"},{"speaker":"William Schrimer","startTime":1542.57,"endTime":1546.38,"body":"candidates and then select to"},{"speaker":"William Schrimer","startTime":1542.57,"endTime":1546.38,"body":"hire sometimes largely abandoned"},{"speaker":"William Schrimer","startTime":1546.38,"endTime":1550.49,"body":"someone to the forces of fate"},{"speaker":"William Schrimer","startTime":1546.38,"endTime":1550.49,"body":"when they come in first day."},{"speaker":"William Schrimer","startTime":1550.85,"endTime":1553.43,"body":"Because they're too busy to"},{"speaker":"William Schrimer","startTime":1550.85,"endTime":1553.43,"body":"train and coach, initially, they"},{"speaker":"William Schrimer","startTime":1553.43,"endTime":1556.88,"body":"got too many other things going"},{"speaker":"William Schrimer","startTime":1553.43,"endTime":1556.88,"body":"on with the business. And so the"},{"speaker":"William Schrimer","startTime":1556.88,"endTime":1560.93,"body":"new hire flounders, you know,"},{"speaker":"William Schrimer","startTime":1556.88,"endTime":1560.93,"body":"there's an unstructured"},{"speaker":"William Schrimer","startTime":1560.93,"endTime":1564.11,"body":"experience for them in the first"},{"speaker":"William Schrimer","startTime":1560.93,"endTime":1564.11,"body":"few weeks where they sit next to"},{"speaker":"William Schrimer","startTime":1564.11,"endTime":1568.4,"body":"someone doing the job, and we"},{"speaker":"William Schrimer","startTime":1564.11,"endTime":1568.4,"body":"expect them to learn by osmosis."},{"speaker":"William Schrimer","startTime":1568.7,"endTime":1570.41,"body":"It just doesn't happen that way."},{"speaker":"Darrell Evans","startTime":1571.94,"endTime":1572.75,"body":"To shadow them,"},{"speaker":"William Schrimer","startTime":1573.44,"endTime":1575.27,"body":"Exactly, just"},{"speaker":"William Schrimer","startTime":1573.44,"endTime":1575.27,"body":"shadow them, because I'm too"},{"speaker":"William Schrimer","startTime":1575.3,"endTime":1578.48,"body":"busy now that I've hired you I'm"},{"speaker":"William Schrimer","startTime":1575.3,"endTime":1578.48,"body":"actually to busy to manage you."},{"speaker":"Darrell Evans","startTime":1579.56,"endTime":1581.57,"body":"I'm sorry to be"},{"speaker":"Darrell Evans","startTime":1579.56,"endTime":1581.57,"body":"laughing. This is not this is"},{"speaker":"Darrell Evans","startTime":1581.57,"endTime":1583.79,"body":"serious stuff. I shouldn't be."},{"speaker":"Darrell Evans","startTime":1581.57,"endTime":1583.79,"body":"But it's true."},{"speaker":"William Schrimer","startTime":1583.46,"endTime":1585.14,"body":"It's true. And"},{"speaker":"William Schrimer","startTime":1583.46,"endTime":1585.14,"body":"it's ironic, isn't it? I mean, I"},{"speaker":"William Schrimer","startTime":1585.14,"endTime":1587.96,"body":"think this is the part where,"},{"speaker":"William Schrimer","startTime":1585.14,"endTime":1587.96,"body":"you know, we have to approach"},{"speaker":"William Schrimer","startTime":1587.96,"endTime":1591.74,"body":"the job with some real humanity"},{"speaker":"William Schrimer","startTime":1587.96,"endTime":1591.74,"body":"and humor, right, because that's"},{"speaker":"William Schrimer","startTime":1591.74,"endTime":1595.16,"body":"what our people expect from us"},{"speaker":"William Schrimer","startTime":1591.74,"endTime":1595.16,"body":"too. But I will say onboarding,"},{"speaker":"William Schrimer","startTime":1595.16,"endTime":1597.44,"body":"you know, structure, that"},{"speaker":"William Schrimer","startTime":1595.16,"endTime":1597.44,"body":"onboarding experience, make sure"},{"speaker":"William Schrimer","startTime":1597.44,"endTime":1601.43,"body":"you know, who's training and"},{"speaker":"William Schrimer","startTime":1597.44,"endTime":1601.43,"body":"when, because new hires are"},{"speaker":"William Schrimer","startTime":1601.43,"endTime":1605.09,"body":"really sensitive to everything"},{"speaker":"William Schrimer","startTime":1601.43,"endTime":1605.09,"body":"you say and do and they're going"},{"speaker":"William Schrimer","startTime":1605.09,"endTime":1608.36,"body":"to make a decision very quickly,"},{"speaker":"William Schrimer","startTime":1605.09,"endTime":1608.36,"body":"within the first few weeks about"},{"speaker":"William Schrimer","startTime":1608.36,"endTime":1611.54,"body":"whether this is just a holdover"},{"speaker":"William Schrimer","startTime":1608.36,"endTime":1611.54,"body":"job, or whether they think they"},{"speaker":"William Schrimer","startTime":1611.54,"endTime":1615.47,"body":"can build a career. And if they"},{"speaker":"William Schrimer","startTime":1611.54,"endTime":1615.47,"body":"leave you month, eight, they"},{"speaker":"William Schrimer","startTime":1615.47,"endTime":1617.96,"body":"were looking month three, it"},{"speaker":"William Schrimer","startTime":1615.47,"endTime":1617.96,"body":"just took them a while to find"},{"speaker":"William Schrimer","startTime":1617.96,"endTime":1621.98,"body":"the job. So onboarding is, is"},{"speaker":"William Schrimer","startTime":1617.96,"endTime":1621.98,"body":"really important."},{"speaker":"Darrell Evans","startTime":1622.52,"endTime":1623.42,"body":"Can I ask you"},{"speaker":"Darrell Evans","startTime":1622.52,"endTime":1623.42,"body":"really quick?"},{"speaker":"William Schrimer","startTime":1623.42,"endTime":1623.54,"body":"Yeah."},{"speaker":"Darrell Evans","startTime":1623.57,"endTime":1625.7,"body":"It's not a boring"},{"speaker":"Darrell Evans","startTime":1623.57,"endTime":1625.7,"body":"topic. And listen, I think we"},{"speaker":"Darrell Evans","startTime":1625.7,"endTime":1628.4,"body":"need to spend some time here."},{"speaker":"Darrell Evans","startTime":1625.7,"endTime":1628.4,"body":"Because, you know, if we go back"},{"speaker":"Darrell Evans","startTime":1628.4,"endTime":1630.83,"body":"to the beginning of our talk, we"},{"speaker":"Darrell Evans","startTime":1628.4,"endTime":1630.83,"body":"were talking about what people"},{"speaker":"Darrell Evans","startTime":1630.83,"endTime":1635.09,"body":"leave bosses, they hate it, hate"},{"speaker":"Darrell Evans","startTime":1630.83,"endTime":1635.09,"body":"maybe a strong word. But"},{"speaker":"Darrell Evans","startTime":1635.18,"endTime":1639.65,"body":"onboarding really plays into"},{"speaker":"Darrell Evans","startTime":1635.18,"endTime":1639.65,"body":"them. You know, it's like that"},{"speaker":"Darrell Evans","startTime":1639.68,"endTime":1643.55,"body":"relationship thought process, if"},{"speaker":"Darrell Evans","startTime":1639.68,"endTime":1643.55,"body":"we're talking about dating a"},{"speaker":"Darrell Evans","startTime":1643.55,"endTime":1646.61,"body":"spouse or significant other or"},{"speaker":"Darrell Evans","startTime":1643.55,"endTime":1646.61,"body":"someone that we're interested"},{"speaker":"Darrell Evans","startTime":1646.61,"endTime":1650.42,"body":"in, it's like, okay, date number"},{"speaker":"Darrell Evans","startTime":1646.61,"endTime":1650.42,"body":"one was the nice cool stuff at"},{"speaker":"Darrell Evans","startTime":1650.42,"endTime":1653.24,"body":"the bar, the drinks, the dinner,"},{"speaker":"Darrell Evans","startTime":1650.42,"endTime":1653.24,"body":"but it's really what happens in"},{"speaker":"Darrell Evans","startTime":1653.27,"endTime":1656.36,"body":"that near term phase. And I"},{"speaker":"Darrell Evans","startTime":1653.27,"endTime":1656.36,"body":"think that's what onboarding is"},{"speaker":"Darrell Evans","startTime":1656.36,"endTime":1659.27,"body":"someone, they wanted a job. So"},{"speaker":"Darrell Evans","startTime":1656.36,"endTime":1659.27,"body":"they showed up with their best"},{"speaker":"Darrell Evans","startTime":1659.27,"endTime":1662.63,"body":"selves. You wanted someone in"},{"speaker":"Darrell Evans","startTime":1659.27,"endTime":1662.63,"body":"the seat, so you show up with"},{"speaker":"Darrell Evans","startTime":1662.63,"endTime":1665.75,"body":"your energy of wanting to find"},{"speaker":"Darrell Evans","startTime":1662.63,"endTime":1665.75,"body":"the right person? Now we've said"},{"speaker":"Darrell Evans","startTime":1665.75,"endTime":1668.12,"body":"yes. So I really think what"},{"speaker":"Darrell Evans","startTime":1665.75,"endTime":1668.12,"body":"you're talking and it was a"},{"speaker":"Darrell Evans","startTime":1668.12,"endTime":1671.78,"body":"lesson I had to learn. I did it"},{"speaker":"Darrell Evans","startTime":1668.12,"endTime":1671.78,"body":"wrong. For a number of years, 20"},{"speaker":"Darrell Evans","startTime":1671.78,"endTime":1674.78,"body":"years ago, I can think of three"},{"speaker":"Darrell Evans","startTime":1671.78,"endTime":1674.78,"body":"or four scenarios, I just did it"},{"speaker":"Darrell Evans","startTime":1674.78,"endTime":1678.02,"body":"wrong, completely wrong, didn't"},{"speaker":"Darrell Evans","startTime":1674.78,"endTime":1678.02,"body":"pay attention, onboarding,"},{"speaker":"Darrell Evans","startTime":1678.5,"endTime":1681.26,"body":"didn't pay attention to that"},{"speaker":"Darrell Evans","startTime":1678.5,"endTime":1681.26,"body":"experience. And we think about"},{"speaker":"Darrell Evans","startTime":1681.26,"endTime":1683.57,"body":"serving our customers at a high"},{"speaker":"Darrell Evans","startTime":1681.26,"endTime":1683.57,"body":"level, why don't we treat our"},{"speaker":"Darrell Evans","startTime":1683.57,"endTime":1686.24,"body":"team at a high level? Why don't"},{"speaker":"Darrell Evans","startTime":1683.57,"endTime":1686.24,"body":"we treat that new person"},{"speaker":"Darrell Evans","startTime":1686.24,"endTime":1689.15,"body":"organization and a high level?"},{"speaker":"Darrell Evans","startTime":1686.24,"endTime":1689.15,"body":"So talk a bit more about that?"},{"speaker":"Darrell Evans","startTime":1689.21,"endTime":1694.37,"body":"What are some ways, again, maybe"},{"speaker":"Darrell Evans","startTime":1689.21,"endTime":1694.37,"body":"frameworks or structures. And I"},{"speaker":"Darrell Evans","startTime":1694.37,"endTime":1696.56,"body":"know this can't work for"},{"speaker":"Darrell Evans","startTime":1694.37,"endTime":1696.56,"body":"everyone, because a large"},{"speaker":"Darrell Evans","startTime":1696.56,"endTime":1700.73,"body":"organization I remember, early"},{"speaker":"Darrell Evans","startTime":1696.56,"endTime":1700.73,"body":"in my days, I had a six week"},{"speaker":"Darrell Evans","startTime":1700.73,"endTime":1704.69,"body":"thing with a company. That was a"},{"speaker":"Darrell Evans","startTime":1700.73,"endTime":1704.69,"body":"big company. That was a six week"},{"speaker":"Darrell Evans","startTime":1704.69,"endTime":1707.99,"body":"thing before I ever technically"},{"speaker":"Darrell Evans","startTime":1704.69,"endTime":1707.99,"body":"got to the job, like six weeks I"},{"speaker":"Darrell Evans","startTime":1707.99,"endTime":1711.68,"body":"was in this world of getting on"},{"speaker":"Darrell Evans","startTime":1707.99,"endTime":1711.68,"body":"board it to the company did no"},{"speaker":"Darrell Evans","startTime":1711.68,"endTime":1715.13,"body":"work. That doesn't work for the"},{"speaker":"Darrell Evans","startTime":1711.68,"endTime":1715.13,"body":"entrepreneurial firm that has"},{"speaker":"Darrell Evans","startTime":1715.13,"endTime":1718.64,"body":"two employees, three employees,"},{"speaker":"Darrell Evans","startTime":1715.13,"endTime":1718.64,"body":"10 employees. What kinds of"},{"speaker":"Darrell Evans","startTime":1718.85,"endTime":1722.6,"body":"topical things should an"},{"speaker":"Darrell Evans","startTime":1718.85,"endTime":1722.6,"body":"organizational leader do to get"},{"speaker":"Darrell Evans","startTime":1722.6,"endTime":1726.05,"body":"that person acclimated? That may"},{"speaker":"Darrell Evans","startTime":1722.6,"endTime":1726.05,"body":"be a better word acclimated."},{"speaker":"William Schrimer","startTime":1726.47,"endTime":1729.2,"body":"Yes, there are"},{"speaker":"William Schrimer","startTime":1726.47,"endTime":1729.2,"body":"a few things. The first is"},{"speaker":"William Schrimer","startTime":1729.2,"endTime":1732.8,"body":"prepare for day one. When new"},{"speaker":"William Schrimer","startTime":1729.2,"endTime":1732.8,"body":"hires come in, and you're"},{"speaker":"William Schrimer","startTime":1732.83,"endTime":1737.93,"body":"clearing, old papers are way off"},{"speaker":"William Schrimer","startTime":1732.83,"endTime":1737.93,"body":"the desk, and there's no access"},{"speaker":"William Schrimer","startTime":1737.93,"endTime":1743.93,"body":"for them. And you spend tons of"},{"speaker":"William Schrimer","startTime":1737.93,"endTime":1743.93,"body":"time and energy, randomly,"},{"speaker":"William Schrimer","startTime":1744.26,"endTime":1747.41,"body":"showing them around introducing"},{"speaker":"William Schrimer","startTime":1744.26,"endTime":1747.41,"body":"them to people who probably"},{"speaker":"William Schrimer","startTime":1747.41,"endTime":1750.02,"body":"don't need to be interrupted,"},{"speaker":"William Schrimer","startTime":1747.41,"endTime":1750.02,"body":"all of this leaves a bad"},{"speaker":"William Schrimer","startTime":1750.02,"endTime":1753.17,"body":"impression. So prepare for day"},{"speaker":"William Schrimer","startTime":1750.02,"endTime":1753.17,"body":"one, right? Make sure that"},{"speaker":"William Schrimer","startTime":1753.17,"endTime":1756.89,"body":"they've got the supplies the"},{"speaker":"William Schrimer","startTime":1753.17,"endTime":1756.89,"body":"access, that you have organized"},{"speaker":"William Schrimer","startTime":1756.89,"endTime":1761.57,"body":"a schedule, which is crucial, I"},{"speaker":"William Schrimer","startTime":1756.89,"endTime":1761.57,"body":"think if if leaders need to only"},{"speaker":"William Schrimer","startTime":1761.57,"endTime":1764.39,"body":"remember two or three things,"},{"speaker":"William Schrimer","startTime":1761.57,"endTime":1764.39,"body":"one is prepare for day one, two"},{"speaker":"William Schrimer","startTime":1764.39,"endTime":1768.26,"body":"is create a schedule for"},{"speaker":"William Schrimer","startTime":1764.39,"endTime":1768.26,"body":"onboarding, day by day, hour by"},{"speaker":"William Schrimer","startTime":1768.26,"endTime":1771.14,"body":"hour. Make sure that you know"},{"speaker":"William Schrimer","startTime":1768.26,"endTime":1771.14,"body":"what they're going to be doing."},{"speaker":"William Schrimer","startTime":1771.17,"endTime":1774.26,"body":"Now, small businesses don't have"},{"speaker":"William Schrimer","startTime":1771.17,"endTime":1774.26,"body":"the time but what I would tell"},{"speaker":"William Schrimer","startTime":1774.26,"endTime":1778.37,"body":"you is there's always pressure"},{"speaker":"William Schrimer","startTime":1774.26,"endTime":1778.37,"body":"big business. It's the same"},{"speaker":"William Schrimer","startTime":1778.37,"endTime":1781.1,"body":"thing. Well, I've hired them now"},{"speaker":"William Schrimer","startTime":1778.37,"endTime":1781.1,"body":"I have to get them up to speed"},{"speaker":"William Schrimer","startTime":1781.16,"endTime":1785.39,"body":"as if two weeks is going to make"},{"speaker":"William Schrimer","startTime":1781.16,"endTime":1785.39,"body":"or break the business. I"},{"speaker":"William Schrimer","startTime":1785.39,"endTime":1787.97,"body":"understand that the business"},{"speaker":"William Schrimer","startTime":1785.39,"endTime":1787.97,"body":"impact is bigger, right with"},{"speaker":"William Schrimer","startTime":1787.97,"endTime":1792.56,"body":"small businesses in terms of"},{"speaker":"William Schrimer","startTime":1787.97,"endTime":1792.56,"body":"carrying that extra payroll. But"},{"speaker":"William Schrimer","startTime":1793.22,"endTime":1796.22,"body":"if you invest the time now"},{"speaker":"William Schrimer","startTime":1793.22,"endTime":1796.22,"body":"you're going to see a much"},{"speaker":"William Schrimer","startTime":1796.22,"endTime":1800.75,"body":"greater payoff later. So be"},{"speaker":"William Schrimer","startTime":1796.22,"endTime":1800.75,"body":"realistic about How much time it"},{"speaker":"William Schrimer","startTime":1800.75,"endTime":1803.33,"body":"takes to get your person up to"},{"speaker":"William Schrimer","startTime":1800.75,"endTime":1803.33,"body":"speed and know who you're going"},{"speaker":"William Schrimer","startTime":1803.33,"endTime":1808.07,"body":"to introduce them to. So there's"},{"speaker":"William Schrimer","startTime":1803.33,"endTime":1808.07,"body":"a stakeholder map, who do they"},{"speaker":"William Schrimer","startTime":1808.07,"endTime":1810.35,"body":"need to build relationships"},{"speaker":"William Schrimer","startTime":1808.07,"endTime":1810.35,"body":"with? Who do they need to"},{"speaker":"William Schrimer","startTime":1810.35,"endTime":1813.77,"body":"shadow? Who are they going to"},{"speaker":"William Schrimer","startTime":1810.35,"endTime":1813.77,"body":"need to work with in order to do"},{"speaker":"William Schrimer","startTime":1813.77,"endTime":1817.49,"body":"their job successfully. So I"},{"speaker":"William Schrimer","startTime":1813.77,"endTime":1817.49,"body":"think those are some things on"},{"speaker":"William Schrimer","startTime":1817.49,"endTime":1822.41,"body":"the other side inculturation. So"},{"speaker":"William Schrimer","startTime":1817.49,"endTime":1822.41,"body":"oftentimes, leaders will forget"},{"speaker":"William Schrimer","startTime":1822.41,"endTime":1826.31,"body":"to talk a little bit about what"},{"speaker":"William Schrimer","startTime":1822.41,"endTime":1826.31,"body":"the culture is like. And they"},{"speaker":"William Schrimer","startTime":1826.31,"endTime":1830.81,"body":"allow people to then stumble"},{"speaker":"William Schrimer","startTime":1826.31,"endTime":1830.81,"body":"into cultural minefields, where"},{"speaker":"William Schrimer","startTime":1830.84,"endTime":1834.47,"body":"they learn only because they've"},{"speaker":"William Schrimer","startTime":1830.84,"endTime":1834.47,"body":"made a bad mistake, upset one of"},{"speaker":"William Schrimer","startTime":1834.47,"endTime":1839.75,"body":"their co workers, violated some"},{"speaker":"William Schrimer","startTime":1834.47,"endTime":1839.75,"body":"cultural Moray, and now they're"},{"speaker":"William Schrimer","startTime":1839.75,"endTime":1842.3,"body":"immediately on someone's bad"},{"speaker":"William Schrimer","startTime":1839.75,"endTime":1842.3,"body":"list. And that's not a great way"},{"speaker":"William Schrimer","startTime":1842.3,"endTime":1846.8,"body":"to career. So talk culture, talk"},{"speaker":"William Schrimer","startTime":1842.3,"endTime":1846.8,"body":"about expectations, as well."},{"speaker":"William Schrimer","startTime":1847.7,"endTime":1851.42,"body":"Early on, go through the job"},{"speaker":"William Schrimer","startTime":1847.7,"endTime":1851.42,"body":"description, go through how the"},{"speaker":"William Schrimer","startTime":1851.42,"endTime":1854.75,"body":"success is measured. These are"},{"speaker":"William Schrimer","startTime":1851.42,"endTime":1854.75,"body":"the KPIs or measurables that we"},{"speaker":"William Schrimer","startTime":1854.75,"endTime":1858.59,"body":"use. This is how you'll know if"},{"speaker":"William Schrimer","startTime":1854.75,"endTime":1858.59,"body":"you're doing a good job. Yeah, I"},{"speaker":"William Schrimer","startTime":1858.59,"endTime":1862.61,"body":"love that things are important."},{"speaker":"William Schrimer","startTime":1858.59,"endTime":1862.61,"body":"So yeah, the first two to four"},{"speaker":"William Schrimer","startTime":1862.61,"endTime":1865.91,"body":"weeks, you know, cover some of"},{"speaker":"William Schrimer","startTime":1862.61,"endTime":1865.91,"body":"those basic things. We could"},{"speaker":"William Schrimer","startTime":1865.91,"endTime":1868.13,"body":"talk for an hour just in this"},{"speaker":"William Schrimer","startTime":1865.91,"endTime":1868.13,"body":"area. But I think if we had to"},{"speaker":"William Schrimer","startTime":1868.13,"endTime":1870.68,"body":"boil it down to three or four"},{"speaker":"William Schrimer","startTime":1868.13,"endTime":1870.68,"body":"points, these would be the ones"},{"speaker":"William Schrimer","startTime":1870.71,"endTime":1871.49,"body":"that focus on."},{"speaker":"Darrell Evans","startTime":1871.58,"endTime":1873.62,"body":"No, I love it,"},{"speaker":"Darrell Evans","startTime":1871.58,"endTime":1873.62,"body":"just you know that that last"},{"speaker":"Darrell Evans","startTime":1873.62,"endTime":1878.36,"body":"piece, when rubs my tell them,"},{"speaker":"Darrell Evans","startTime":1873.62,"endTime":1878.36,"body":"what the heck they're going to"},{"speaker":"Darrell Evans","startTime":1878.36,"endTime":1881.42,"body":"be graded on, don't tell them"},{"speaker":"Darrell Evans","startTime":1878.36,"endTime":1881.42,"body":"after they've done something"},{"speaker":"Darrell Evans","startTime":1881.42,"endTime":1887.27,"body":"wrong, give them the rules of"},{"speaker":"Darrell Evans","startTime":1881.42,"endTime":1887.27,"body":"engagement up front. Like, it's"},{"speaker":"Darrell Evans","startTime":1887.27,"endTime":1889.22,"body":"just the worst thing, don't tell"},{"speaker":"Darrell Evans","startTime":1887.27,"endTime":1889.22,"body":"them, they're going to be"},{"speaker":"Darrell Evans","startTime":1889.22,"endTime":1891.8,"body":"penalized for something after"},{"speaker":"Darrell Evans","startTime":1889.22,"endTime":1891.8,"body":"they've already done it. You"},{"speaker":"Darrell Evans","startTime":1891.8,"endTime":1894.38,"body":"know, this is crazy. And this is"},{"speaker":"Darrell Evans","startTime":1891.8,"endTime":1894.38,"body":"not the ordinary stuff, this"},{"speaker":"Darrell Evans","startTime":1894.38,"endTime":1897.14,"body":"ain't showing up for work late,"},{"speaker":"Darrell Evans","startTime":1894.38,"endTime":1897.14,"body":"call him off sick, we're talking"},{"speaker":"Darrell Evans","startTime":1897.14,"endTime":1901.37,"body":"about the rules of your"},{"speaker":"Darrell Evans","startTime":1897.14,"endTime":1901.37,"body":"performance. Right? So yeah, I'm"},{"speaker":"Darrell Evans","startTime":1901.37,"endTime":1904.07,"body":"gonna throw something in just"},{"speaker":"Darrell Evans","startTime":1901.37,"endTime":1904.07,"body":"because it's just this begging"},{"speaker":"Darrell Evans","startTime":1904.07,"endTime":1907.94,"body":"for me in my head, because I've"},{"speaker":"Darrell Evans","startTime":1904.07,"endTime":1907.94,"body":"been, you know, my 30th year of"},{"speaker":"Darrell Evans","startTime":1907.94,"endTime":1910.91,"body":"being in and around"},{"speaker":"Darrell Evans","startTime":1907.94,"endTime":1910.91,"body":"entrepreneurship. And then 11"},{"speaker":"Darrell Evans","startTime":1910.94,"endTime":1914.03,"body":"years with a number of companies"},{"speaker":"Darrell Evans","startTime":1910.94,"endTime":1914.03,"body":"coaching, consulting, helping"},{"speaker":"Darrell Evans","startTime":1914.03,"endTime":1919.31,"body":"etc. Well, you have probably"},{"speaker":"Darrell Evans","startTime":1914.03,"endTime":1919.31,"body":"seen in your run, superstar"},{"speaker":"Darrell Evans","startTime":1919.34,"endTime":1923.15,"body":"talented people who are toxic to"},{"speaker":"Darrell Evans","startTime":1919.34,"endTime":1923.15,"body":"the organization, and their"},{"speaker":"Darrell Evans","startTime":1923.15,"endTime":1928.76,"body":"supervisor and or leadership"},{"speaker":"Darrell Evans","startTime":1923.15,"endTime":1928.76,"body":"will not let that person go, or"},{"speaker":"Darrell Evans","startTime":1928.76,"endTime":1931.91,"body":"they will not address the"},{"speaker":"Darrell Evans","startTime":1928.76,"endTime":1931.91,"body":"toxicity. And I know you talk"},{"speaker":"Darrell Evans","startTime":1931.91,"endTime":1935.72,"body":"about, you know, managing and"},{"speaker":"Darrell Evans","startTime":1931.91,"endTime":1935.72,"body":"motivating teams, but what if"},{"speaker":"Darrell Evans","startTime":1935.72,"endTime":1940.76,"body":"the team is motivated, but as"},{"speaker":"Darrell Evans","startTime":1935.72,"endTime":1940.76,"body":"this person, you know, in a lot"},{"speaker":"Darrell Evans","startTime":1940.76,"endTime":1943.97,"body":"of where I come from, it's the"},{"speaker":"Darrell Evans","startTime":1940.76,"endTime":1943.97,"body":"salesperson, somebody in sales,"},{"speaker":"Darrell Evans","startTime":1944.06,"endTime":1946.49,"body":"who's making it rain, right?"},{"speaker":"Darrell Evans","startTime":1944.06,"endTime":1946.49,"body":"They're making it rain with all"},{"speaker":"Darrell Evans","startTime":1946.49,"endTime":1950.3,"body":"the revenue, but they're a"},{"speaker":"Darrell Evans","startTime":1946.49,"endTime":1950.3,"body":"jackass. Right? And nobody will"},{"speaker":"Darrell Evans","startTime":1950.33,"endTime":1953.06,"body":"call them to the carpet on that."},{"speaker":"Darrell Evans","startTime":1950.33,"endTime":1953.06,"body":"So and it doesn't have to be a"},{"speaker":"Darrell Evans","startTime":1953.06,"endTime":1955.91,"body":"salesperson. But talk to us"},{"speaker":"Darrell Evans","startTime":1953.06,"endTime":1955.91,"body":"about that their toxic"},{"speaker":"Darrell Evans","startTime":1955.91,"endTime":1958.76,"body":"superstar. What do you do with"},{"speaker":"Darrell Evans","startTime":1955.91,"endTime":1958.76,"body":"that person?"},{"speaker":"William Schrimer","startTime":1959.3,"endTime":1962.57,"body":"Yeah, I've had"},{"speaker":"William Schrimer","startTime":1959.3,"endTime":1962.57,"body":"this absolutely happen, where"},{"speaker":"William Schrimer","startTime":1962.84,"endTime":1967.22,"body":"executives and organizations"},{"speaker":"William Schrimer","startTime":1962.84,"endTime":1967.22,"body":"fail to address this. And of"},{"speaker":"William Schrimer","startTime":1967.22,"endTime":1970.13,"body":"course, you talk about the best"},{"speaker":"William Schrimer","startTime":1967.22,"endTime":1970.13,"body":"ideas being stolen. One of the"},{"speaker":"William Schrimer","startTime":1970.13,"endTime":1974.33,"body":"best quotes I've ever heard"},{"speaker":"William Schrimer","startTime":1970.13,"endTime":1974.33,"body":"about corporate culture, is that"},{"speaker":"William Schrimer","startTime":1974.33,"endTime":1977.6,"body":"the culture in your team is the"},{"speaker":"William Schrimer","startTime":1974.33,"endTime":1977.6,"body":"worst performance or behavior"},{"speaker":"William Schrimer","startTime":1977.6,"endTime":1982.22,"body":"that you'll accept. That's it."},{"speaker":"William Schrimer","startTime":1977.6,"endTime":1982.22,"body":"It's that simple, that the bar"},{"speaker":"William Schrimer","startTime":1982.22,"endTime":1986.36,"body":"that you set for performance and"},{"speaker":"William Schrimer","startTime":1982.22,"endTime":1986.36,"body":"behavior, absolutely dictates"},{"speaker":"William Schrimer","startTime":1986.36,"endTime":1993.68,"body":"the culture. And I remember one"},{"speaker":"William Schrimer","startTime":1986.36,"endTime":1993.68,"body":"superstar, who exactly that the"},{"speaker":"William Schrimer","startTime":1993.71,"endTime":1997.34,"body":"brought in the revenue, but they"},{"speaker":"William Schrimer","startTime":1993.71,"endTime":1997.34,"body":"were putting the organization at"},{"speaker":"William Schrimer","startTime":1997.34,"endTime":2000.16,"body":"legal risk because of the way"},{"speaker":"William Schrimer","startTime":1997.34,"endTime":2000.16,"body":"that they interacted with"},{"speaker":"William Schrimer","startTime":2000.16,"endTime":2004.0,"body":"customers. And frankly, they"},{"speaker":"William Schrimer","startTime":2000.16,"endTime":2004.0,"body":"were just a massive pain to deal"},{"speaker":"William Schrimer","startTime":2004.0,"endTime":2007.12,"body":"with. They were incredibly"},{"speaker":"William Schrimer","startTime":2004.0,"endTime":2007.12,"body":"disrespectful in bullying to"},{"speaker":"William Schrimer","startTime":2007.18,"endTime":2013.12,"body":"their co workers. And it took a"},{"speaker":"William Schrimer","startTime":2007.18,"endTime":2013.12,"body":"little while to convince the CEO"},{"speaker":"William Schrimer","startTime":2013.12,"endTime":2017.65,"body":"of this organization, that you"},{"speaker":"William Schrimer","startTime":2013.12,"endTime":2017.65,"body":"can train someone else to be a"},{"speaker":"William Schrimer","startTime":2017.65,"endTime":2021.67,"body":"superstar in terms of what this"},{"speaker":"William Schrimer","startTime":2017.65,"endTime":2021.67,"body":"person did. They're not the only"},{"speaker":"William Schrimer","startTime":2021.67,"endTime":2025.09,"body":"one out there that can do the"},{"speaker":"William Schrimer","startTime":2021.67,"endTime":2025.09,"body":"job, hey, they're doing a great"},{"speaker":"William Schrimer","startTime":2025.09,"endTime":2028.9,"body":"job. And yes, there may be a"},{"speaker":"William Schrimer","startTime":2025.09,"endTime":2028.9,"body":"short term pain, it's like"},{"speaker":"William Schrimer","startTime":2028.9,"endTime":2032.8,"body":"ripping the band aid off to give"},{"speaker":"William Schrimer","startTime":2028.9,"endTime":2032.8,"body":"the wound some air to properly"},{"speaker":"William Schrimer","startTime":2032.8,"endTime":2036.76,"body":"heal. And that's what happens."},{"speaker":"William Schrimer","startTime":2032.8,"endTime":2036.76,"body":"This is about leadership"},{"speaker":"William Schrimer","startTime":2036.76,"endTime":2041.95,"body":"integrity, and the most"},{"speaker":"William Schrimer","startTime":2036.76,"endTime":2041.95,"body":"courageous leaders need to put"},{"speaker":"William Schrimer","startTime":2041.95,"endTime":2044.65,"body":"the standard in place where they"},{"speaker":"William Schrimer","startTime":2041.95,"endTime":2044.65,"body":"know that lying cheating and"},{"speaker":"William Schrimer","startTime":2044.65,"endTime":2047.92,"body":"stealing is not okay. And if"},{"speaker":"William Schrimer","startTime":2044.65,"endTime":2047.92,"body":"you're a superstar, your"},{"speaker":"William Schrimer","startTime":2047.92,"endTime":2051.73,"body":"performance doesn't exempt you"},{"speaker":"William Schrimer","startTime":2047.92,"endTime":2051.73,"body":"from those things. And if you're"},{"speaker":"William Schrimer","startTime":2051.73,"endTime":2054.13,"body":"struggling, you need to know"},{"speaker":"William Schrimer","startTime":2051.73,"endTime":2054.13,"body":"that you can't cheat your way to"},{"speaker":"William Schrimer","startTime":2054.13,"endTime":2059.83,"body":"safety either. And so it"},{"speaker":"William Schrimer","startTime":2054.13,"endTime":2059.83,"body":"certainly happened where yes, in"},{"speaker":"William Schrimer","startTime":2059.83,"endTime":2064.99,"body":"the end, I had the I'm going to"},{"speaker":"William Schrimer","startTime":2059.83,"endTime":2064.99,"body":"say task, but I think in my"},{"speaker":"William Schrimer","startTime":2065.05,"endTime":2068.2,"body":"case, it was probably privilege"},{"speaker":"William Schrimer","startTime":2065.05,"endTime":2068.2,"body":"of going down and telling that"},{"speaker":"William Schrimer","startTime":2068.2,"endTime":2070.93,"body":"person that they can no longer"},{"speaker":"William Schrimer","startTime":2068.2,"endTime":2070.93,"body":"be employed with the"},{"speaker":"William Schrimer","startTime":2070.93,"endTime":2075.73,"body":"organization. Because they just"},{"speaker":"William Schrimer","startTime":2070.93,"endTime":2075.73,"body":"didn't belong. There negative"},{"speaker":"William Schrimer","startTime":2075.73,"endTime":2078.13,"body":"effect on the rest of the team"},{"speaker":"William Schrimer","startTime":2075.73,"endTime":2078.13,"body":"was was horrible."},{"speaker":"Darrell Evans","startTime":2078.16,"endTime":2078.61,"body":"Yes."},{"speaker":"William Schrimer","startTime":2078.64,"endTime":2082.48,"body":"And we can"},{"speaker":"William Schrimer","startTime":2078.64,"endTime":2082.48,"body":"produce more great producers. If"},{"speaker":"William Schrimer","startTime":2082.48,"endTime":2084.94,"body":"you're a great leader or"},{"speaker":"William Schrimer","startTime":2082.48,"endTime":2084.94,"body":"executive and you did it once"},{"speaker":"William Schrimer","startTime":2084.94,"endTime":2087.76,"body":"with this person, you can do it"},{"speaker":"William Schrimer","startTime":2084.94,"endTime":2087.76,"body":"again. And again. That's a sign"},{"speaker":"William Schrimer","startTime":2087.76,"endTime":2091.15,"body":"of great leadership. So you do"},{"speaker":"William Schrimer","startTime":2087.76,"endTime":2091.15,"body":"have to address this No, take"},{"speaker":"William Schrimer","startTime":2091.15,"endTime":2094.45,"body":"them aside. Sometimes they just"},{"speaker":"William Schrimer","startTime":2091.15,"endTime":2094.45,"body":"don't know that they are, let's"},{"speaker":"William Schrimer","startTime":2094.45,"endTime":2097.18,"body":"say arrogant enough or perhaps"},{"speaker":"William Schrimer","startTime":2094.45,"endTime":2097.18,"body":"self centered enough that they"},{"speaker":"William Schrimer","startTime":2097.18,"endTime":2100.75,"body":"don't realize the effect and you"},{"speaker":"William Schrimer","startTime":2097.18,"endTime":2100.75,"body":"can you know, enjoy that gives"},{"speaker":"William Schrimer","startTime":2100.78,"endTime":2104.53,"body":"people a chance to, to"},{"speaker":"William Schrimer","startTime":2100.78,"endTime":2104.53,"body":"understand that part of being a"},{"speaker":"William Schrimer","startTime":2104.53,"endTime":2108.07,"body":"superstar is also leading by"},{"speaker":"William Schrimer","startTime":2104.53,"endTime":2108.07,"body":"example, that that's the value"},{"speaker":"William Schrimer","startTime":2108.07,"endTime":2111.22,"body":"that they bring to your team. If"},{"speaker":"William Schrimer","startTime":2108.07,"endTime":2111.22,"body":"the value is nothing more than"},{"speaker":"William Schrimer","startTime":2111.22,"endTime":2116.26,"body":"revenue, I can get more of those"},{"speaker":"William Schrimer","startTime":2111.22,"endTime":2116.26,"body":"people. So if you address it,"},{"speaker":"William Schrimer","startTime":2116.26,"endTime":2119.59,"body":"and that person changes,"},{"speaker":"William Schrimer","startTime":2116.26,"endTime":2119.59,"body":"wonderful, if you address it,"},{"speaker":"William Schrimer","startTime":2119.59,"endTime":2122.77,"body":"and they know that they're doing"},{"speaker":"William Schrimer","startTime":2119.59,"endTime":2122.77,"body":"it, and they just don't care, or"},{"speaker":"William Schrimer","startTime":2122.77,"endTime":2127.24,"body":"they don't change, then you have"},{"speaker":"William Schrimer","startTime":2122.77,"endTime":2127.24,"body":"a decision to make. And it's not"},{"speaker":"William Schrimer","startTime":2127.24,"endTime":2130.15,"body":"all that difficult a decision."},{"speaker":"William Schrimer","startTime":2127.24,"endTime":2130.15,"body":"If you look strategically at"},{"speaker":"William Schrimer","startTime":2130.15,"endTime":2133.69,"body":"your business, you can quite"},{"speaker":"William Schrimer","startTime":2130.15,"endTime":2133.69,"body":"simply get or manufacture"},{"speaker":"William Schrimer","startTime":2133.69,"endTime":2137.23,"body":"another superstar. But don't"},{"speaker":"William Schrimer","startTime":2133.69,"endTime":2137.23,"body":"allow someone like that to"},{"speaker":"William Schrimer","startTime":2137.59,"endTime":2141.22,"body":"poison the culture of the team"},{"speaker":"William Schrimer","startTime":2137.59,"endTime":2141.22,"body":"and poison the morale because"},{"speaker":"William Schrimer","startTime":2141.22,"endTime":2145.0,"body":"that, in fact, is long term. And"},{"speaker":"William Schrimer","startTime":2141.22,"endTime":2145.0,"body":"they cause turnover amongst the"},{"speaker":"William Schrimer","startTime":2145.0,"endTime":2149.05,"body":"rest of the team, the say,"},{"speaker":"William Schrimer","startTime":2145.0,"endTime":2149.05,"body":"average performer, who by the"},{"speaker":"William Schrimer","startTime":2149.05,"endTime":2152.56,"body":"way, is the heart of your team,"},{"speaker":"William Schrimer","startTime":2149.05,"endTime":2152.56,"body":"right? The average Joe, so to"},{"speaker":"William Schrimer","startTime":2152.56,"endTime":2156.79,"body":"speak, is the person that's"},{"speaker":"William Schrimer","startTime":2152.56,"endTime":2156.79,"body":"perhaps adding value to the team"},{"speaker":"William Schrimer","startTime":2156.79,"endTime":2160.51,"body":"beyond the revenue. And you"},{"speaker":"William Schrimer","startTime":2156.79,"endTime":2160.51,"body":"can't sacrifice those people"},{"speaker":"William Schrimer","startTime":2160.51,"endTime":2163.39,"body":"again, and again, and again, for"},{"speaker":"William Schrimer","startTime":2160.51,"endTime":2163.39,"body":"the sake of one superstar."},{"speaker":"Darrell Evans","startTime":2163.69,"endTime":2165.43,"body":"Yeah, gotta be"},{"speaker":"Darrell Evans","startTime":2163.69,"endTime":2165.43,"body":"willing to bench the star"},{"speaker":"Darrell Evans","startTime":2165.43,"endTime":2169.18,"body":"player. There's a phrase I use,"},{"speaker":"Darrell Evans","startTime":2165.43,"endTime":2169.18,"body":"I did get it from a leadership"},{"speaker":"Darrell Evans","startTime":2169.18,"endTime":2172.48,"body":"training. It's just a mindset"},{"speaker":"Darrell Evans","startTime":2169.18,"endTime":2172.48,"body":"now, and that is when I'm"},{"speaker":"Darrell Evans","startTime":2172.48,"endTime":2175.12,"body":"interviewing, and I'm looking at"},{"speaker":"Darrell Evans","startTime":2172.48,"endTime":2175.12,"body":"my team. And this is not just at"},{"speaker":"Darrell Evans","startTime":2175.12,"endTime":2177.73,"body":"the point of interview or the"},{"speaker":"Darrell Evans","startTime":2175.12,"endTime":2177.73,"body":"point of hire, it's as time goes"},{"speaker":"Darrell Evans","startTime":2177.73,"endTime":2181.3,"body":"on in the organization. And I"},{"speaker":"Darrell Evans","startTime":2177.73,"endTime":2181.3,"body":"can think of one very difficult"},{"speaker":"Darrell Evans","startTime":2181.3,"endTime":2187.6,"body":"termination we made in 2014. And"},{"speaker":"Darrell Evans","startTime":2181.3,"endTime":2187.6,"body":"they'd been with us since 2011."},{"speaker":"Darrell Evans","startTime":2188.05,"endTime":2192.46,"body":"And it wasn't because of talent,"},{"speaker":"Darrell Evans","startTime":2188.05,"endTime":2192.46,"body":"it was because we believe this"},{"speaker":"Darrell Evans","startTime":2192.46,"endTime":2194.44,"body":"is a phrase, we use an"},{"speaker":"Darrell Evans","startTime":2192.46,"endTime":2194.44,"body":"organization like what is their"},{"speaker":"Darrell Evans","startTime":2194.44,"endTime":2198.58,"body":"coachability index, right? And"},{"speaker":"Darrell Evans","startTime":2194.44,"endTime":2198.58,"body":"if their coachability index"},{"speaker":"Darrell Evans","startTime":2198.58,"endTime":2203.2,"body":"slides back into the six range,"},{"speaker":"Darrell Evans","startTime":2198.58,"endTime":2203.2,"body":"and we try to get it back up, I"},{"speaker":"Darrell Evans","startTime":2203.2,"endTime":2206.92,"body":"mean, so we're looking at has"},{"speaker":"Darrell Evans","startTime":2203.2,"endTime":2206.92,"body":"their coachability changed. And"},{"speaker":"Darrell Evans","startTime":2206.95,"endTime":2211.39,"body":"that's usually a tough one for"},{"speaker":"Darrell Evans","startTime":2206.95,"endTime":2211.39,"body":"us. And for me, if you become"},{"speaker":"Darrell Evans","startTime":2211.48,"endTime":2215.56,"body":"less coachable, and you're not"},{"speaker":"Darrell Evans","startTime":2211.48,"endTime":2215.56,"body":"willing to address the facts and"},{"speaker":"Darrell Evans","startTime":2215.62,"endTime":2217.51,"body":"make those leadership"},{"speaker":"Darrell Evans","startTime":2215.62,"endTime":2217.51,"body":"improvements, if you are a"},{"speaker":"Darrell Evans","startTime":2217.51,"endTime":2220.84,"body":"superstar, then it's time for us"},{"speaker":"Darrell Evans","startTime":2217.51,"endTime":2220.84,"body":"to trade you to a new team. I'm"},{"speaker":"Darrell Evans","startTime":2220.84,"endTime":2222.67,"body":"a sports guy. So I use a lot of"},{"speaker":"Darrell Evans","startTime":2220.84,"endTime":2222.67,"body":"sports analogies."},{"speaker":"William Schrimer","startTime":2223.09,"endTime":2224.92,"body":"Yeah,"},{"speaker":"William Schrimer","startTime":2223.09,"endTime":2224.92,"body":"absolutely. Right. We all know"},{"speaker":"William Schrimer","startTime":2224.92,"endTime":2228.13,"body":"that there's numerous examples"},{"speaker":"William Schrimer","startTime":2224.92,"endTime":2228.13,"body":"of superstar players in sports"},{"speaker":"William Schrimer","startTime":2228.13,"endTime":2228.82,"body":"who have been traded."},{"speaker":"Darrell Evans","startTime":2228.88,"endTime":2229.24,"body":"That's right."},{"speaker":"William Schrimer","startTime":2229.27,"endTime":2231.22,"body":"Because"},{"speaker":"William Schrimer","startTime":2229.27,"endTime":2231.22,"body":"they're a pain in the locker"},{"speaker":"William Schrimer","startTime":2231.22,"endTime":2232.6,"body":"room. And this is no different."},{"speaker":"Darrell Evans","startTime":2232.6,"endTime":2234.7,"body":"No different man,"},{"speaker":"Darrell Evans","startTime":2232.6,"endTime":2234.7,"body":"we got so much to go. I"},{"speaker":"Darrell Evans","startTime":2234.97,"endTime":2237.31,"body":"definitely want to ask about"},{"speaker":"Darrell Evans","startTime":2234.97,"endTime":2237.31,"body":"best practices around keeping"},{"speaker":"Darrell Evans","startTime":2237.31,"endTime":2240.85,"body":"these motivated, engaged, highly"},{"speaker":"Darrell Evans","startTime":2237.31,"endTime":2240.85,"body":"performing. We've been talking a"},{"speaker":"Darrell Evans","startTime":2240.85,"endTime":2242.71,"body":"little about some of the"},{"speaker":"Darrell Evans","startTime":2240.85,"endTime":2242.71,"body":"challenging types of things,"},{"speaker":"Darrell Evans","startTime":2242.71,"endTime":2244.87,"body":"getting people in the door, that"},{"speaker":"Darrell Evans","startTime":2242.71,"endTime":2244.87,"body":"kind of thing. But let's talk"},{"speaker":"Darrell Evans","startTime":2244.87,"endTime":2247.57,"body":"about motivating teams and some"},{"speaker":"Darrell Evans","startTime":2244.87,"endTime":2247.57,"body":"of those best practices that you"},{"speaker":"Darrell Evans","startTime":2247.57,"endTime":2250.45,"body":"see that leaders should be"},{"speaker":"Darrell Evans","startTime":2247.57,"endTime":2250.45,"body":"implementing in their businesses"},{"speaker":"Darrell Evans","startTime":2250.45,"endTime":2250.75,"body":"today."},{"speaker":"William Schrimer","startTime":2251.19,"endTime":2253.44,"body":"Yes, I think"},{"speaker":"William Schrimer","startTime":2251.19,"endTime":2253.44,"body":"the first is don't rely"},{"speaker":"William Schrimer","startTime":2253.71,"endTime":2257.55,"body":"overwhelmingly on external"},{"speaker":"William Schrimer","startTime":2253.71,"endTime":2257.55,"body":"motivators. This is common with"},{"speaker":"William Schrimer","startTime":2257.58,"endTime":2260.79,"body":"new leaders and inexpert Does"},{"speaker":"William Schrimer","startTime":2257.58,"endTime":2260.79,"body":"that mean I'm sorry. So an"},{"speaker":"William Schrimer","startTime":2260.79,"endTime":2263.49,"body":"external motivators, anything"},{"speaker":"William Schrimer","startTime":2260.79,"endTime":2263.49,"body":"that has to be given to your"},{"speaker":"William Schrimer","startTime":2263.49,"endTime":2264.72,"body":"people money,"},{"speaker":"Darrell Evans","startTime":2264.73,"endTime":2266.95,"body":"oh, incentives."},{"speaker":"William Schrimer","startTime":2268.23,"endTime":2270.36,"body":"Right. And"},{"speaker":"William Schrimer","startTime":2268.23,"endTime":2270.36,"body":"it's interesting, you know, I"},{"speaker":"William Schrimer","startTime":2270.36,"endTime":2274.11,"body":"had, I had a lively conversation"},{"speaker":"William Schrimer","startTime":2270.36,"endTime":2274.11,"body":"with one executive who said, but"},{"speaker":"William Schrimer","startTime":2274.11,"endTime":2276.42,"body":"money motivates behavior. It's"},{"speaker":"William Schrimer","startTime":2274.11,"endTime":2276.42,"body":"as simple as that."},{"speaker":"Darrell Evans","startTime":2276.46,"endTime":2277.12,"body":"That's not true."},{"speaker":"William Schrimer","startTime":2277.0,"endTime":2279.64,"body":"Well,"},{"speaker":"William Schrimer","startTime":2277.0,"endTime":2279.64,"body":"remember, if we go back to the"},{"speaker":"William Schrimer","startTime":2279.64,"endTime":2283.63,"body":"significant research regarding"},{"speaker":"William Schrimer","startTime":2279.64,"endTime":2283.63,"body":"why people leave, and what"},{"speaker":"William Schrimer","startTime":2283.63,"endTime":2286.72,"body":"motivates people, money is"},{"speaker":"William Schrimer","startTime":2283.63,"endTime":2286.72,"body":"typically not in the top two or"},{"speaker":"William Schrimer","startTime":2286.72,"endTime":2290.32,"body":"three. Now, it's not"},{"speaker":"William Schrimer","startTime":2286.72,"endTime":2290.32,"body":"unimportant, right? We all know"},{"speaker":"William Schrimer","startTime":2290.32,"endTime":2293.53,"body":"that we have to pay the bills."},{"speaker":"William Schrimer","startTime":2290.32,"endTime":2293.53,"body":"But when people reach a point"},{"speaker":"William Schrimer","startTime":2293.53,"endTime":2297.85,"body":"where they feel like they're"},{"speaker":"William Schrimer","startTime":2293.53,"endTime":2297.85,"body":"fundamentally paid fairly, then"},{"speaker":"William Schrimer","startTime":2297.85,"endTime":2302.23,"body":"money becomes a hygiene factor."},{"speaker":"William Schrimer","startTime":2297.85,"endTime":2302.23,"body":"You can throw more at people,"},{"speaker":"William Schrimer","startTime":2302.32,"endTime":2305.83,"body":"and you get a rapidly decreasing"},{"speaker":"William Schrimer","startTime":2302.32,"endTime":2305.83,"body":"return on your investment."},{"speaker":"William Schrimer","startTime":2306.22,"endTime":2310.33,"body":"Because if the boss is a pain,"},{"speaker":"William Schrimer","startTime":2306.22,"endTime":2310.33,"body":"if the work environments toxic,"},{"speaker":"William Schrimer","startTime":2310.36,"endTime":2313.45,"body":"if there's no challenge, if"},{"speaker":"William Schrimer","startTime":2310.36,"endTime":2313.45,"body":"there's no ability to grow,"},{"speaker":"William Schrimer","startTime":2313.99,"endTime":2316.87,"body":"then, frankly, money is"},{"speaker":"William Schrimer","startTime":2313.99,"endTime":2316.87,"body":"obviously the ultimate"},{"speaker":"William Schrimer","startTime":2316.87,"endTime":2319.75,"body":"commodity. We can all get more"},{"speaker":"William Schrimer","startTime":2316.87,"endTime":2319.75,"body":"of it down the road. If we look"},{"speaker":"William Schrimer","startTime":2319.75,"endTime":2323.32,"body":"hard enough, often when you look"},{"speaker":"William Schrimer","startTime":2319.75,"endTime":2323.32,"body":"at leaders and they'll say,"},{"speaker":"William Schrimer","startTime":2323.32,"endTime":2326.62,"body":"Well, I motivate people through"},{"speaker":"William Schrimer","startTime":2323.32,"endTime":2326.62,"body":"contests, or it's the bonus,"},{"speaker":"William Schrimer","startTime":2327.43,"endTime":2331.06,"body":"that's a fragile place to be if"},{"speaker":"William Schrimer","startTime":2327.43,"endTime":2331.06,"body":"you're an employee, because it"},{"speaker":"William Schrimer","startTime":2331.06,"endTime":2334.9,"body":"can be withheld. Look at COVID,"},{"speaker":"William Schrimer","startTime":2331.06,"endTime":2334.9,"body":"the bonuses that people counted"},{"speaker":"William Schrimer","startTime":2334.9,"endTime":2338.68,"body":"on getting in the races. They"},{"speaker":"William Schrimer","startTime":2334.9,"endTime":2338.68,"body":"didn't happen for most companies"},{"speaker":"William Schrimer","startTime":2338.68,"endTime":2342.7,"body":"and many companies, of course,"},{"speaker":"William Schrimer","startTime":2338.68,"endTime":2342.7,"body":"cut staff. So it's a safer place"},{"speaker":"William Schrimer","startTime":2342.7,"endTime":2345.43,"body":"to be as both an employee and a"},{"speaker":"William Schrimer","startTime":2342.7,"endTime":2345.43,"body":"leader is when you tap into"},{"speaker":"William Schrimer","startTime":2345.43,"endTime":2351.01,"body":"internal motivations. Pride, the"},{"speaker":"William Schrimer","startTime":2345.43,"endTime":2351.01,"body":"ability to build relationships,"},{"speaker":"William Schrimer","startTime":2351.01,"endTime":2354.52,"body":"good relationships with"},{"speaker":"William Schrimer","startTime":2351.01,"endTime":2354.52,"body":"coworkers, customer service,"},{"speaker":"William Schrimer","startTime":2354.55,"endTime":2359.2,"body":"autonomy, inclusion, growth,"},{"speaker":"William Schrimer","startTime":2354.55,"endTime":2359.2,"body":"learning challenges, right."},{"speaker":"William Schrimer","startTime":2359.2,"endTime":2363.49,"body":"There's lots of internal"},{"speaker":"William Schrimer","startTime":2359.2,"endTime":2363.49,"body":"motivators that we have, that as"},{"speaker":"William Schrimer","startTime":2363.49,"endTime":2366.22,"body":"a leader, if you're perceptive"},{"speaker":"William Schrimer","startTime":2363.49,"endTime":2366.22,"body":"you can tap into and that's"},{"speaker":"William Schrimer","startTime":2366.22,"endTime":2368.47,"body":"repeatable. That's something"},{"speaker":"William Schrimer","startTime":2366.22,"endTime":2368.47,"body":"that the competition down the"},{"speaker":"William Schrimer","startTime":2368.47,"endTime":2372.22,"body":"road doesn't know today, what's"},{"speaker":"William Schrimer","startTime":2368.47,"endTime":2372.22,"body":"going to motivate your star"},{"speaker":"William Schrimer","startTime":2372.22,"endTime":2377.98,"body":"player to do more. And that's"},{"speaker":"William Schrimer","startTime":2372.22,"endTime":2377.98,"body":"key. So I think realizing that"},{"speaker":"William Schrimer","startTime":2378.16,"endTime":2382.15,"body":"money isn't the primary way to"},{"speaker":"William Schrimer","startTime":2378.16,"endTime":2382.15,"body":"sustainably motivate. It's a"},{"speaker":"William Schrimer","startTime":2382.15,"endTime":2385.66,"body":"bandaid. We've all seen it and"},{"speaker":"William Schrimer","startTime":2382.15,"endTime":2385.66,"body":"we've all used it in certain"},{"speaker":"William Schrimer","startTime":2385.72,"endTime":2389.89,"body":"cases, throwing the retention"},{"speaker":"William Schrimer","startTime":2385.72,"endTime":2389.89,"body":"bonus at people or the the"},{"speaker":"William Schrimer","startTime":2389.89,"endTime":2394.24,"body":"golden Hello handshake. But"},{"speaker":"William Schrimer","startTime":2389.89,"endTime":2394.24,"body":"people quickly spend money and"},{"speaker":"William Schrimer","startTime":2394.24,"endTime":2396.67,"body":"they forget who gave it to them."},{"speaker":"William Schrimer","startTime":2394.24,"endTime":2396.67,"body":"Yeah, they spent."},{"speaker":"Darrell Evans","startTime":2396.88,"endTime":2397.3,"body":"Wow."},{"speaker":"William Schrimer","startTime":2397.57,"endTime":2400.78,"body":"So that makes"},{"speaker":"William Schrimer","startTime":2397.57,"endTime":2400.78,"body":"it one of the least powerful"},{"speaker":"William Schrimer","startTime":2401.05,"endTime":2405.22,"body":"motivators in the long term,"},{"speaker":"William Schrimer","startTime":2401.05,"endTime":2405.22,"body":"good practice around motivating"},{"speaker":"William Schrimer","startTime":2405.22,"endTime":2408.82,"body":"is to find out what each of your"},{"speaker":"William Schrimer","startTime":2405.22,"endTime":2408.82,"body":"people are motivated by, because"},{"speaker":"William Schrimer","startTime":2408.82,"endTime":2412.03,"body":"it's bound to be different. But"},{"speaker":"William Schrimer","startTime":2408.82,"endTime":2412.03,"body":"there are some collective"},{"speaker":"William Schrimer","startTime":2412.03,"endTime":2416.68,"body":"motivators, some good practices"},{"speaker":"William Schrimer","startTime":2412.03,"endTime":2416.68,"body":"around providing autonomy,"},{"speaker":"William Schrimer","startTime":2416.83,"endTime":2419.11,"body":"empowering your people,"},{"speaker":"William Schrimer","startTime":2416.83,"endTime":2419.11,"body":"including them in decision"},{"speaker":"William Schrimer","startTime":2419.11,"endTime":2423.22,"body":"making. And that's just good"},{"speaker":"William Schrimer","startTime":2419.11,"endTime":2423.22,"body":"basic leadership practice that"},{"speaker":"William Schrimer","startTime":2423.25,"endTime":2426.7,"body":"we need to look at. So tap into"},{"speaker":"William Schrimer","startTime":2423.25,"endTime":2426.7,"body":"those internal motivators, I"},{"speaker":"William Schrimer","startTime":2426.7,"endTime":2429.94,"body":"would say whatever they may be,"},{"speaker":"William Schrimer","startTime":2426.7,"endTime":2429.94,"body":"because that's going to help you"},{"speaker":"William Schrimer","startTime":2429.94,"endTime":2432.49,"body":"most in the long term as a"},{"speaker":"William Schrimer","startTime":2429.94,"endTime":2432.49,"body":"leader, and it'll improve your"},{"speaker":"William Schrimer","startTime":2432.49,"endTime":2433.78,"body":"relationship with your people."},{"speaker":"Darrell Evans","startTime":2434.29,"endTime":2436.72,"body":"I love it, we've"},{"speaker":"Darrell Evans","startTime":2434.29,"endTime":2436.72,"body":"just begun to unpack this here."},{"speaker":"Darrell Evans","startTime":2437.05,"endTime":2439.54,"body":"But if they pick up leadership"},{"speaker":"Darrell Evans","startTime":2437.05,"endTime":2439.54,"body":"core, and I want to ask you"},{"speaker":"Darrell Evans","startTime":2439.54,"endTime":2441.7,"body":"about your next book coming out,"},{"speaker":"Darrell Evans","startTime":2439.54,"endTime":2441.7,"body":"tell the audience what they're"},{"speaker":"Darrell Evans","startTime":2441.7,"endTime":2443.14,"body":"going to get when they finish"},{"speaker":"Darrell Evans","startTime":2441.7,"endTime":2443.14,"body":"that book,"},{"speaker":"William Schrimer","startTime":2443.65,"endTime":2445.51,"body":"Just some good"},{"speaker":"William Schrimer","startTime":2443.65,"endTime":2445.51,"body":"tips that they can easily"},{"speaker":"William Schrimer","startTime":2445.51,"endTime":2449.32,"body":"implement to enhance their own"},{"speaker":"William Schrimer","startTime":2445.51,"endTime":2449.32,"body":"leadership. So it was born out"},{"speaker":"William Schrimer","startTime":2449.32,"endTime":2452.59,"body":"of by development of numerous"},{"speaker":"William Schrimer","startTime":2449.32,"endTime":2452.59,"body":"leadership programs for"},{"speaker":"William Schrimer","startTime":2452.59,"endTime":2456.85,"body":"organizations. So we cover a"},{"speaker":"William Schrimer","startTime":2452.59,"endTime":2456.85,"body":"handful of subjects, the first"},{"speaker":"William Schrimer","startTime":2456.88,"endTime":2460.48,"body":"is character. So we talk about"},{"speaker":"William Schrimer","startTime":2456.88,"endTime":2460.48,"body":"leadership character, and how"},{"speaker":"William Schrimer","startTime":2460.48,"endTime":2464.29,"body":"important integrity is and"},{"speaker":"William Schrimer","startTime":2460.48,"endTime":2464.29,"body":"humility, for example, and"},{"speaker":"William Schrimer","startTime":2464.29,"endTime":2467.44,"body":"compassion. Because leaders have"},{"speaker":"William Schrimer","startTime":2464.29,"endTime":2467.44,"body":"to lead with both their heart"},{"speaker":"William Schrimer","startTime":2467.44,"endTime":2469.9,"body":"and their hand, people don't"},{"speaker":"William Schrimer","startTime":2467.44,"endTime":2469.9,"body":"leave their emotions at the"},{"speaker":"William Schrimer","startTime":2469.9,"endTime":2473.08,"body":"door. And as a matter of fact,"},{"speaker":"William Schrimer","startTime":2469.9,"endTime":2473.08,"body":"you want them coming with"},{"speaker":"William Schrimer","startTime":2473.08,"endTime":2477.31,"body":"motion, because you want to tap"},{"speaker":"William Schrimer","startTime":2473.08,"endTime":2477.31,"body":"into it for mutual benefit. So"},{"speaker":"William Schrimer","startTime":2477.31,"endTime":2480.49,"body":"we talked about that performance"},{"speaker":"William Schrimer","startTime":2477.31,"endTime":2480.49,"body":"management's a big one. So I'm"},{"speaker":"William Schrimer","startTime":2480.49,"endTime":2483.19,"body":"passionate about performance"},{"speaker":"William Schrimer","startTime":2480.49,"endTime":2483.19,"body":"management, it's been a big part"},{"speaker":"William Schrimer","startTime":2483.19,"endTime":2486.19,"body":"of what I've done. And it's the"},{"speaker":"William Schrimer","startTime":2483.19,"endTime":2486.19,"body":"bottom line, it's why leaders"},{"speaker":"William Schrimer","startTime":2486.19,"endTime":2489.88,"body":"exist, is to help the"},{"speaker":"William Schrimer","startTime":2486.19,"endTime":2489.88,"body":"organizations perform well, by"},{"speaker":"William Schrimer","startTime":2489.88,"endTime":2493.06,"body":"managing the work of others."},{"speaker":"William Schrimer","startTime":2489.88,"endTime":2493.06,"body":"Change management's a big one,"},{"speaker":"William Schrimer","startTime":2493.06,"endTime":2496.45,"body":"we talk about change management,"},{"speaker":"William Schrimer","startTime":2493.06,"endTime":2496.45,"body":"servant see and stewardship,"},{"speaker":"William Schrimer","startTime":2496.93,"endTime":2499.57,"body":"which is an aspect of"},{"speaker":"William Schrimer","startTime":2496.93,"endTime":2499.57,"body":"leadership, and how to develop"},{"speaker":"William Schrimer","startTime":2499.57,"endTime":2503.68,"body":"other people as well. So another"},{"speaker":"William Schrimer","startTime":2499.57,"endTime":2503.68,"body":"big part, and we've covered it a"},{"speaker":"William Schrimer","startTime":2503.68,"endTime":2507.28,"body":"fair bit is acquiring talent and"},{"speaker":"William Schrimer","startTime":2503.68,"endTime":2507.28,"body":"building teams too. So there's a"},{"speaker":"William Schrimer","startTime":2507.28,"endTime":2511.6,"body":"core of about seven subjects"},{"speaker":"William Schrimer","startTime":2507.28,"endTime":2511.6,"body":"here. And it's designed as a,"},{"speaker":"William Schrimer","startTime":2511.78,"endTime":2514.09,"body":"I'm gonna say, a primer. But"},{"speaker":"William Schrimer","startTime":2511.78,"endTime":2514.09,"body":"it's not just designed for new"},{"speaker":"William Schrimer","startTime":2514.09,"endTime":2517.33,"body":"leaders. It's designed for every"},{"speaker":"William Schrimer","startTime":2514.09,"endTime":2517.33,"body":"level of leader to take away"},{"speaker":"William Schrimer","startTime":2517.33,"endTime":2521.11,"body":"some best practices around these"},{"speaker":"William Schrimer","startTime":2517.33,"endTime":2521.11,"body":"things. So that's what we talk"},{"speaker":"William Schrimer","startTime":2521.11,"endTime":2523.81,"body":"about. And hopefully, they'll"},{"speaker":"William Schrimer","startTime":2521.11,"endTime":2523.81,"body":"get a good overview in which"},{"speaker":"William Schrimer","startTime":2523.81,"endTime":2527.29,"body":"people can reflect on their own"},{"speaker":"William Schrimer","startTime":2523.81,"endTime":2527.29,"body":"leadership, and take these tips"},{"speaker":"William Schrimer","startTime":2527.29,"endTime":2531.22,"body":"away. And each main competency"},{"speaker":"William Schrimer","startTime":2527.29,"endTime":2531.22,"body":"to enhance that about their"},{"speaker":"William Schrimer","startTime":2531.22,"endTime":2531.82,"body":"leadership."},{"speaker":"Darrell Evans","startTime":2532.18,"endTime":2534.28,"body":"Nice, I love it,"},{"speaker":"Darrell Evans","startTime":2532.18,"endTime":2534.28,"body":"appreciate you writing the book,"},{"speaker":"Darrell Evans","startTime":2534.43,"endTime":2537.25,"body":"just think about my journey. My"},{"speaker":"Darrell Evans","startTime":2534.43,"endTime":2537.25,"body":"first leadership role was at the"},{"speaker":"Darrell Evans","startTime":2537.25,"endTime":2541.09,"body":"age of 20. I'm now 51. And I"},{"speaker":"Darrell Evans","startTime":2537.25,"endTime":2541.09,"body":"always believe that I'm still"},{"speaker":"Darrell Evans","startTime":2541.09,"endTime":2544.66,"body":"constantly learning. And I don't"},{"speaker":"Darrell Evans","startTime":2541.09,"endTime":2544.66,"body":"really know anything I just"},{"speaker":"Darrell Evans","startTime":2544.72,"endTime":2548.2,"body":"mentally do. So when I pick up a"},{"speaker":"Darrell Evans","startTime":2544.72,"endTime":2548.2,"body":"book like yours, and I'll see"},{"speaker":"Darrell Evans","startTime":2548.2,"endTime":2550.51,"body":"one of those seven that's going"},{"speaker":"Darrell Evans","startTime":2548.2,"endTime":2550.51,"body":"to speak to where I'm at, in my"},{"speaker":"Darrell Evans","startTime":2550.51,"endTime":2554.44,"body":"journey today, some awareness,"},{"speaker":"Darrell Evans","startTime":2550.51,"endTime":2554.44,"body":"something new COVID was just 12"},{"speaker":"Darrell Evans","startTime":2554.44,"endTime":2557.59,"body":"months ago, what am I doing now"},{"speaker":"Darrell Evans","startTime":2554.44,"endTime":2557.59,"body":"on the other side of COVID, all"},{"speaker":"Darrell Evans","startTime":2557.59,"endTime":2559.66,"body":"of these kinds of things. So I"},{"speaker":"Darrell Evans","startTime":2557.59,"endTime":2559.66,"body":"think as good leaders, we're"},{"speaker":"Darrell Evans","startTime":2559.66,"endTime":2561.88,"body":"always evolving. And we can"},{"speaker":"Darrell Evans","startTime":2559.66,"endTime":2561.88,"body":"always be honest with our self"},{"speaker":"Darrell Evans","startTime":2561.88,"endTime":2565.06,"body":"assessments and say, there's a"},{"speaker":"Darrell Evans","startTime":2561.88,"endTime":2565.06,"body":"topic here that I can grab some"},{"speaker":"Darrell Evans","startTime":2565.06,"endTime":2567.85,"body":"perspective from tell us about"},{"speaker":"Darrell Evans","startTime":2565.06,"endTime":2567.85,"body":"your upcoming book."},{"speaker":"William Schrimer","startTime":2568.24,"endTime":2570.4,"body":"Yes, the next"},{"speaker":"William Schrimer","startTime":2568.24,"endTime":2570.4,"body":"book is a little bit of a"},{"speaker":"William Schrimer","startTime":2570.49,"endTime":2573.64,"body":"different take, but not wholly"},{"speaker":"William Schrimer","startTime":2570.49,"endTime":2573.64,"body":"unrelated. Really, it's it's"},{"speaker":"William Schrimer","startTime":2573.64,"endTime":2578.17,"body":"called finding joy and"},{"speaker":"William Schrimer","startTime":2573.64,"endTime":2578.17,"body":"prosperity in life. And it was"},{"speaker":"William Schrimer","startTime":2578.17,"endTime":2581.74,"body":"actually built from a from a"},{"speaker":"William Schrimer","startTime":2578.17,"endTime":2581.74,"body":"ground level leadership program,"},{"speaker":"William Schrimer","startTime":2582.04,"endTime":2585.79,"body":"in which we were defining the"},{"speaker":"William Schrimer","startTime":2582.04,"endTime":2585.79,"body":"competencies for people who were"},{"speaker":"William Schrimer","startTime":2585.79,"endTime":2588.52,"body":"thinking about leadership. So we"},{"speaker":"William Schrimer","startTime":2585.79,"endTime":2588.52,"body":"were preparing people to take"},{"speaker":"William Schrimer","startTime":2588.52,"endTime":2591.34,"body":"their first step into"},{"speaker":"William Schrimer","startTime":2588.52,"endTime":2591.34,"body":"leadership. And really what we"},{"speaker":"William Schrimer","startTime":2591.34,"endTime":2594.19,"body":"were talking about was before"},{"speaker":"William Schrimer","startTime":2591.34,"endTime":2594.19,"body":"you can lead others, you need to"},{"speaker":"William Schrimer","startTime":2594.19,"endTime":2597.76,"body":"know how to lead yourself"},{"speaker":"William Schrimer","startTime":2594.19,"endTime":2597.76,"body":"successfully. And so it evolved."},{"speaker":"William Schrimer","startTime":2598.33,"endTime":2601.3,"body":"And as I was thinking about the"},{"speaker":"William Schrimer","startTime":2598.33,"endTime":2601.3,"body":"book, I said, Well, this really"},{"speaker":"William Schrimer","startTime":2601.3,"endTime":2604.63,"body":"isn't a program regarding how to"},{"speaker":"William Schrimer","startTime":2601.3,"endTime":2604.63,"body":"step into leadership. It's a"},{"speaker":"William Schrimer","startTime":2604.63,"endTime":2608.62,"body":"subject that speaks to how to"},{"speaker":"William Schrimer","startTime":2604.63,"endTime":2608.62,"body":"live a more fulfilled life, a"},{"speaker":"William Schrimer","startTime":2608.62,"endTime":2611.83,"body":"happier life. And so we talked"},{"speaker":"William Schrimer","startTime":2608.62,"endTime":2611.83,"body":"about things like emotional"},{"speaker":"William Schrimer","startTime":2611.83,"endTime":2616.3,"body":"intelligence, resilience and"},{"speaker":"William Schrimer","startTime":2611.83,"endTime":2616.3,"body":"managing stress, how to develop"},{"speaker":"William Schrimer","startTime":2616.3,"endTime":2620.47,"body":"yourself, we talk about"},{"speaker":"William Schrimer","startTime":2616.3,"endTime":2620.47,"body":"character, again as well. So"},{"speaker":"William Schrimer","startTime":2620.47,"endTime":2623.62,"body":"some of these subjects are"},{"speaker":"William Schrimer","startTime":2620.47,"endTime":2623.62,"body":"really core self awareness is a"},{"speaker":"William Schrimer","startTime":2623.62,"endTime":2626.11,"body":"big one, we cover emotional"},{"speaker":"William Schrimer","startTime":2623.62,"endTime":2626.11,"body":"intelligence and self awareness"},{"speaker":"William Schrimer","startTime":2626.14,"endTime":2630.64,"body":"a lot. So hopefully, people will"},{"speaker":"William Schrimer","startTime":2626.14,"endTime":2630.64,"body":"come out of reading the book"},{"speaker":"William Schrimer","startTime":2630.64,"endTime":2635.62,"body":"again, with a greater awareness"},{"speaker":"William Schrimer","startTime":2630.64,"endTime":2635.62,"body":"of the things that are"},{"speaker":"William Schrimer","startTime":2635.89,"endTime":2638.8,"body":"counterproductive in terms of"},{"speaker":"William Schrimer","startTime":2635.89,"endTime":2638.8,"body":"their thoughts and actions in"},{"speaker":"William Schrimer","startTime":2638.8,"endTime":2641.35,"body":"leading a happier life and some"},{"speaker":"William Schrimer","startTime":2638.8,"endTime":2641.35,"body":"of the things that they can do"},{"speaker":"William Schrimer","startTime":2641.35,"endTime":2645.37,"body":"or focus on to find that"},{"speaker":"William Schrimer","startTime":2641.35,"endTime":2645.37,"body":"happiness hopefully, and success"},{"speaker":"William Schrimer","startTime":2645.37,"endTime":2646.03,"body":"a little quicker."},{"speaker":"Darrell Evans","startTime":2646.33,"endTime":2648.01,"body":"Sounds good. I"},{"speaker":"Darrell Evans","startTime":2646.33,"endTime":2648.01,"body":"can't wait to that one comes out"},{"speaker":"Darrell Evans","startTime":2648.01,"endTime":2650.95,"body":"make sure you let us know when"},{"speaker":"Darrell Evans","startTime":2648.01,"endTime":2650.95,"body":"that is out. Great subject Well,"},{"speaker":"Darrell Evans","startTime":2651.16,"endTime":2653.74,"body":"where can people find you and"},{"speaker":"Darrell Evans","startTime":2651.16,"endTime":2653.74,"body":"connect with you online,"},{"speaker":"William Schrimer","startTime":2654.07,"endTime":2655.81,"body":"So they can"},{"speaker":"William Schrimer","startTime":2654.07,"endTime":2655.81,"body":"connect through my website it's"},{"speaker":"William Schrimer","startTime":2656.62,"endTime":2666.73,"body":"WillSchrimerofficial.com.  The"},{"speaker":"William Schrimer","startTime":2656.62,"endTime":2666.73,"body":"book today The Leadership Core"},{"speaker":"William Schrimer","startTime":2666.73,"endTime":2670.6,"body":"can be found on amazon.com,"},{"speaker":"William Schrimer","startTime":2666.73,"endTime":2670.6,"body":"Barnes noble.com The ebook"},{"speaker":"William Schrimer","startTime":2670.6,"endTime":2674.74,"body":"version is already out. And then"},{"speaker":"William Schrimer","startTime":2670.6,"endTime":2674.74,"body":"the second book is out on ebook"},{"speaker":"William Schrimer","startTime":2674.77,"endTime":2676.42,"body":"in early 2022."},{"speaker":"Darrell Evans","startTime":2676.99,"endTime":2678.76,"body":"That's awesome."},{"speaker":"Darrell Evans","startTime":2676.99,"endTime":2678.76,"body":"Well really appreciate you being"},{"speaker":"Darrell Evans","startTime":2678.76,"endTime":2682.09,"body":"here on the show. And my final"},{"speaker":"Darrell Evans","startTime":2678.76,"endTime":2682.09,"body":"question is if for whatever"},{"speaker":"Darrell Evans","startTime":2682.09,"endTime":2684.52,"body":"reason today was your last day"},{"speaker":"Darrell Evans","startTime":2682.09,"endTime":2684.52,"body":"here on this beautiful planet we"},{"speaker":"Darrell Evans","startTime":2684.52,"endTime":2687.52,"body":"call earth what would you want"},{"speaker":"Darrell Evans","startTime":2684.52,"endTime":2687.52,"body":"everyone to remember you for?"},{"speaker":"William Schrimer","startTime":2687.73,"endTime":2690.19,"body":"I hope it's"},{"speaker":"William Schrimer","startTime":2687.73,"endTime":2690.19,"body":"providing a little bit more joy"},{"speaker":"William Schrimer","startTime":2690.19,"endTime":2693.85,"body":"or happiness in other's lives at"},{"speaker":"William Schrimer","startTime":2690.19,"endTime":2693.85,"body":"work hopefully that was because"},{"speaker":"William Schrimer","startTime":2693.85,"endTime":2696.04,"body":"I developed people and they"},{"speaker":"William Schrimer","startTime":2693.85,"endTime":2696.04,"body":"found a little bit of humor. We"},{"speaker":"William Schrimer","startTime":2696.04,"endTime":2699.28,"body":"did a lot of humorous things at"},{"speaker":"William Schrimer","startTime":2696.04,"endTime":2699.28,"body":"work in my teams, and hopefully"},{"speaker":"William Schrimer","startTime":2699.28,"endTime":2702.58,"body":"those that knew me outside of"},{"speaker":"William Schrimer","startTime":2699.28,"endTime":2702.58,"body":"work would say that I made them"},{"speaker":"William Schrimer","startTime":2702.58,"endTime":2704.92,"body":"laugh at least once so hard they"},{"speaker":"William Schrimer","startTime":2702.58,"endTime":2704.92,"body":"cried that."},{"speaker":"Darrell Evans","startTime":2705.79,"endTime":2708.04,"body":"That's a good"},{"speaker":"Darrell Evans","startTime":2705.79,"endTime":2708.04,"body":"one. Thank you so much for being"},{"speaker":"Darrell Evans","startTime":2708.04,"endTime":2708.22,"body":"here."},{"speaker":"William Schrimer","startTime":2708.25,"endTime":2710.29,"body":"Thanks so"},{"speaker":"William Schrimer","startTime":2708.25,"endTime":2710.29,"body":"much. I appreciate it. And best"},{"speaker":"William Schrimer","startTime":2710.29,"endTime":2710.86,"body":"of luck to you."},{"speaker":"Darrell Evans","startTime":2710.95,"endTime":2711.37,"body":"Thank you."},{"speaker":"William Schrimer","startTime":2711.49,"endTime":2712.42,"body":"Thanks,"},{"speaker":"William Schrimer","startTime":2711.49,"endTime":2712.42,"body":"Darrell. Bye."},{"speaker":"The MindShift Podcast","startTime":2714.55,"endTime":2715.69,"body":"Hey, my"},{"speaker":"The MindShift Podcast","startTime":2714.55,"endTime":2715.69,"body":"friend. Thanks again for"},{"speaker":"The MindShift Podcast","startTime":2715.69,"endTime":2718.36,"body":"listening to today's episode of"},{"speaker":"The MindShift Podcast","startTime":2715.69,"endTime":2718.36,"body":"the mind shift podcast. Listen,"},{"speaker":"The MindShift Podcast","startTime":2718.36,"endTime":2721.6,"body":"let's not have the conversation"},{"speaker":"The MindShift Podcast","startTime":2718.36,"endTime":2721.6,"body":"in here connect with me on"},{"speaker":"The MindShift Podcast","startTime":2721.6,"endTime":2732.61,"body":"social @mrdarrellevans. Until"},{"speaker":"The MindShift Podcast","startTime":2721.6,"endTime":2732.61,"body":"next week, remember you're just"},{"speaker":"The MindShift Podcast","startTime":2732.61,"endTime":2735.61,"body":"one shift away from the"},{"speaker":"The MindShift Podcast","startTime":2732.61,"endTime":2735.61,"body":"breakthrough you're looking for."}]}