PBS Matters

Episode Three (part one) - OBM and PBS

Paddy Behan & Jo Coulson

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 30:56

Paddy and Jo meet with Leah Fennema to discuss how organisational behaviour management can be used to support systems and change employee behaviour. They cover leadership, the importance of pinpointing behaviours, feeback and data collection.