Leadership Answer Man | Leadership and Management Advice
63: Learn to Lead: L is for Listen and Learn
Jul 17, 2015
I am starting my new series on the top ten skills every leader must master in order to be effective.
This new series is based on input from my listeners and my own journey of leadership. I am not going to tell you ahead of time what all the letters stand for..that is up to you to gather as you listen!
Today we are going to cover the “L” in leadership. It actually stands for two words…..
L – Listen and Learn! The two most important words in a leader’s vocabulary.
Listening. “Listen” is the most important word in a leader’s language. Just because we are the leaders does not mean we are the only ones with a voice. The L in leader stands for listening.
I hear from so many followers and stuck employees, “My boss just won’t listen to our input.”
How do you feel if you are not listened to?
Waste of time trying
I am invisible
My opinions are not respected
I am not respected
I have nothing to contribute
Leaders often love to talk. They enjoy listening to their own great pearls of wisdom and insight. Sometimes they even begin to believe their own press reports. And as they gain more authority, they have less reason to listen to subordinates. Have you ever noticed that there is much more horizontal communication in an organization than vertical? Coworkers are always talking about everything, but the communication between
those coworkers and their superiors is much less frequent and much more formal.
Leaders must figure out ways to tap into that underground flow of information. They must keep current on the undercurrents.