{"version":"1.0.0","segments":[{"speaker":"Dan Wentz","startTime":22.62,"endTime":25.59,"body":"Do you remember a"},{"speaker":"Dan Wentz","startTime":22.62,"endTime":25.59,"body":"year ago in Miami Beach, there"},{"speaker":"Dan Wentz","startTime":25.59,"endTime":30.45,"body":"was a huge beachfront condo"},{"speaker":"Dan Wentz","startTime":25.59,"endTime":30.45,"body":"collapse. It was unthinkable"},{"speaker":"Dan Wentz","startTime":30.479999999999997,"endTime":32.489999999999995,"body":"that it would happen in the"},{"speaker":"Dan Wentz","startTime":30.479999999999997,"endTime":32.489999999999995,"body":"United States. It was all over"},{"speaker":"Dan Wentz","startTime":32.489999999999995,"endTime":36.66,"body":"the news. 98 people lost their"},{"speaker":"Dan Wentz","startTime":32.489999999999995,"endTime":36.66,"body":"lives and we all thought that"},{"speaker":"Dan Wentz","startTime":36.66,"endTime":41.129999999999995,"body":"buildings that big, were kept up"},{"speaker":"Dan Wentz","startTime":36.66,"endTime":41.129999999999995,"body":"to spec and in no danger of"},{"speaker":"Dan Wentz","startTime":41.129999999999995,"endTime":44.61,"body":"collapse. Well, that situation"},{"speaker":"Dan Wentz","startTime":41.129999999999995,"endTime":44.61,"body":"known as the Surfside condo"},{"speaker":"Dan Wentz","startTime":44.61,"endTime":47.76,"body":"collapse sent shockwaves"},{"speaker":"Dan Wentz","startTime":44.61,"endTime":47.76,"body":"throughout the US and more"},{"speaker":"Dan Wentz","startTime":47.76,"endTime":50.730000000000004,"body":"specifically, the Florida"},{"speaker":"Dan Wentz","startTime":47.76,"endTime":50.730000000000004,"body":"property market settlements"},{"speaker":"Dan Wentz","startTime":50.730000000000004,"endTime":55.14,"body":"topped $130 million, causing"},{"speaker":"Dan Wentz","startTime":50.730000000000004,"endTime":55.14,"body":"some carriers to exit the"},{"speaker":"Dan Wentz","startTime":55.14,"endTime":58.019999999999996,"body":"Florida market and causing"},{"speaker":"Dan Wentz","startTime":55.14,"endTime":58.019999999999996,"body":"others to pull back on their"},{"speaker":"Dan Wentz","startTime":58.019999999999996,"endTime":61.230000000000004,"body":"property and liability coverage."},{"speaker":"Dan Wentz","startTime":58.019999999999996,"endTime":61.230000000000004,"body":"In Florida. We're seeing rising"},{"speaker":"Dan Wentz","startTime":61.230000000000004,"endTime":64.65,"body":"rates and deductibles and"},{"speaker":"Dan Wentz","startTime":61.230000000000004,"endTime":64.65,"body":"carriers becoming much more"},{"speaker":"Dan Wentz","startTime":64.65,"endTime":67.8,"body":"selective. Good thing we've got"},{"speaker":"Dan Wentz","startTime":64.65,"endTime":67.8,"body":"sim bridges joining us today."},{"speaker":"Dan Wentz","startTime":67.83,"endTime":70.35,"body":"He's the vice president of"},{"speaker":"Dan Wentz","startTime":67.83,"endTime":70.35,"body":"underwriting for coastal"},{"speaker":"Dan Wentz","startTime":70.35,"endTime":73.35,"body":"insurance underwriters in"},{"speaker":"Dan Wentz","startTime":70.35,"endTime":73.35,"body":"Florida. And he's next right"},{"speaker":"Dan Wentz","startTime":73.35,"endTime":77.13,"body":"here on the podcast. Welcome to"},{"speaker":"Dan Wentz","startTime":73.35,"endTime":77.13,"body":"the placing you first podcast"},{"speaker":"Dan Wentz","startTime":77.13,"endTime":80.58,"body":"from CRC group. I'm your host"},{"speaker":"Dan Wentz","startTime":77.13,"endTime":80.58,"body":"Dan Wentz. And this podcast"},{"speaker":"Dan Wentz","startTime":80.58,"endTime":83.85,"body":"features news and insights from"},{"speaker":"Dan Wentz","startTime":80.58,"endTime":83.85,"body":"CRC group's vast knowledge base"},{"speaker":"Dan Wentz","startTime":83.88,"endTime":88.68,"body":"of 4300 plus associates who"},{"speaker":"Dan Wentz","startTime":83.88,"endTime":88.68,"body":"right in excess of $23.5 billion"},{"speaker":"Dan Wentz","startTime":89.07000000000001,"endTime":92.07000000000001,"body":"of premium annually and we're"},{"speaker":"Dan Wentz","startTime":89.07000000000001,"endTime":92.07000000000001,"body":"giving you insider access to"},{"speaker":"Dan Wentz","startTime":92.07000000000001,"endTime":95.13000000000001,"body":"what's happening in our company"},{"speaker":"Dan Wentz","startTime":92.07000000000001,"endTime":95.13000000000001,"body":"and the types of insurance we"},{"speaker":"Dan Wentz","startTime":95.13000000000001,"endTime":99.63000000000001,"body":"place. This is the placing you"},{"speaker":"Dan Wentz","startTime":95.13000000000001,"endTime":99.63000000000001,"body":"first podcast. Sam is on the"},{"speaker":"Dan Wentz","startTime":99.63000000000001,"endTime":104.43,"body":"podcast today. Sam is stepping"},{"speaker":"Dan Wentz","startTime":99.63000000000001,"endTime":104.43,"body":"up big first person from"},{"speaker":"Dan Wentz","startTime":104.43,"endTime":107.97,"body":"constellation affiliated"},{"speaker":"Dan Wentz","startTime":104.43,"endTime":107.97,"body":"partners to join us on this"},{"speaker":"Dan Wentz","startTime":108.0,"endTime":112.05,"body":"podcast. Sam is from coastal"},{"speaker":"Dan Wentz","startTime":108.0,"endTime":112.05,"body":"insurance underwriters, who was"},{"speaker":"Dan Wentz","startTime":112.08,"endTime":115.95,"body":"a part of constellation"},{"speaker":"Dan Wentz","startTime":112.08,"endTime":115.95,"body":"affiliated partners and"},{"speaker":"Dan Wentz","startTime":116.13000000000001,"endTime":119.22,"body":"constellation affiliated"},{"speaker":"Dan Wentz","startTime":116.13000000000001,"endTime":119.22,"body":"partners recently joined CRC"},{"speaker":"Dan Wentz","startTime":119.22,"endTime":123.27,"body":"group. So Sam, welcome to the"},{"speaker":"Dan Wentz","startTime":119.22,"endTime":123.27,"body":"CRC group family. We are so"},{"speaker":"Dan Wentz","startTime":123.27,"endTime":124.53,"body":"happy to have you here."},{"speaker":"Sim Bridges","startTime":124.56,"endTime":128.57999999999998,"body":"Yeah, yeah, it's"},{"speaker":"Sim Bridges","startTime":124.56,"endTime":128.57999999999998,"body":"been a good a good thing so far."},{"speaker":"Sim Bridges","startTime":128.60999999999999,"endTime":130.41,"body":"We're excited about that"},{"speaker":"Sim Bridges","startTime":128.60999999999999,"endTime":130.41,"body":"opportunity."},{"speaker":"Dan Wentz","startTime":130.56,"endTime":131.97,"body":"It's been a lot of"},{"speaker":"Dan Wentz","startTime":130.56,"endTime":131.97,"body":"change for you guys. But"},{"speaker":"Dan Wentz","startTime":131.97,"endTime":135.51,"body":"hopefully we found a place where"},{"speaker":"Dan Wentz","startTime":131.97,"endTime":135.51,"body":"you can stay and grow and"},{"speaker":"Dan Wentz","startTime":135.51,"endTime":138.6,"body":"develop and get more business"},{"speaker":"Dan Wentz","startTime":135.51,"endTime":138.6,"body":"and all that good stuff. So we"},{"speaker":"Dan Wentz","startTime":138.6,"endTime":141.99,"body":"are so happy to have you on here"},{"speaker":"Dan Wentz","startTime":138.6,"endTime":141.99,"body":"and thank you for being the the"},{"speaker":"Dan Wentz","startTime":141.99,"endTime":144.9,"body":"brave person to step up to the"},{"speaker":"Dan Wentz","startTime":141.99,"endTime":144.9,"body":"podcast first. I'm sure after"},{"speaker":"Dan Wentz","startTime":144.9,"endTime":147.51,"body":"this, you will probably get a"},{"speaker":"Dan Wentz","startTime":144.9,"endTime":147.51,"body":"bunch of wannabes who are gone."},{"speaker":"Dan Wentz","startTime":147.51,"endTime":150.92999999999998,"body":"Hey, I want to be like sin. Can"},{"speaker":"Dan Wentz","startTime":147.51,"endTime":150.92999999999998,"body":"I get on that podcast? Let me"},{"speaker":"Dan Wentz","startTime":150.92999999999998,"endTime":153.83999999999997,"body":"talk about my business, Ben Sims"},{"speaker":"Dan Wentz","startTime":150.92999999999998,"endTime":153.83999999999997,"body":"here today to talk about"},{"speaker":"Dan Wentz","startTime":153.83999999999997,"endTime":157.29,"body":"something that comes from his"},{"speaker":"Dan Wentz","startTime":153.83999999999997,"endTime":157.29,"body":"home state or he's living"},{"speaker":"Dan Wentz","startTime":157.29,"endTime":163.17,"body":"currently in Florida. The Miami"},{"speaker":"Dan Wentz","startTime":157.29,"endTime":163.17,"body":"surf side condo collapse. It was"},{"speaker":"Dan Wentz","startTime":163.17,"endTime":165.78,"body":"a big deal. Probably was it last"},{"speaker":"Dan Wentz","startTime":163.17,"endTime":165.78,"body":"year?"},{"speaker":"Sim Bridges","startTime":165.95999999999998,"endTime":168.26999999999998,"body":"Yeah, it was was"},{"speaker":"Sim Bridges","startTime":165.95999999999998,"endTime":168.26999999999998,"body":"last year in the summertime."},{"speaker":"Sim Bridges","startTime":168.6,"endTime":172.64999999999998,"body":"Yeah, I remember that pretty"},{"speaker":"Sim Bridges","startTime":168.6,"endTime":172.64999999999998,"body":"vividly, simply because it was"},{"speaker":"Sim Bridges","startTime":172.64999999999998,"endTime":176.54999999999998,"body":"such a devastating thing to see"},{"speaker":"Sim Bridges","startTime":172.64999999999998,"endTime":176.54999999999998,"body":"and watch. But I remember waking"},{"speaker":"Sim Bridges","startTime":176.54999999999998,"endTime":180.03,"body":"up that morning to text and a"},{"speaker":"Sim Bridges","startTime":176.54999999999998,"endTime":180.03,"body":"lot of voicemails from carrier"},{"speaker":"Sim Bridges","startTime":180.03,"endTime":184.38,"body":"partners. Just wondering if we"},{"speaker":"Sim Bridges","startTime":180.03,"endTime":184.38,"body":"had any line of coverage or"},{"speaker":"Sim Bridges","startTime":184.38,"endTime":188.39999999999998,"body":"anything on that particular"},{"speaker":"Sim Bridges","startTime":184.38,"endTime":188.39999999999998,"body":"account not to lighten up what"},{"speaker":"Sim Bridges","startTime":188.39999999999998,"endTime":191.19,"body":"really happened because it was a"},{"speaker":"Sim Bridges","startTime":188.39999999999998,"endTime":191.19,"body":"devastating loss of life and,"},{"speaker":"Sim Bridges","startTime":191.33999999999997,"endTime":193.10999999999999,"body":"and devastating thing to watch."},{"speaker":"Dan Wentz","startTime":193.17,"endTime":195.75,"body":"And this was when one"},{"speaker":"Dan Wentz","startTime":193.17,"endTime":195.75,"body":"of those I mean surf site was"},{"speaker":"Dan Wentz","startTime":195.75,"endTime":199.70999999999998,"body":"one of those beachfront condos"},{"speaker":"Dan Wentz","startTime":195.75,"endTime":199.70999999999998,"body":"miami beach there, right. And it"},{"speaker":"Dan Wentz","startTime":199.70999999999998,"endTime":201.69,"body":"just collapsed. Just collapse."},{"speaker":"Sim Bridges","startTime":201.72,"endTime":205.01999999999998,"body":"Yeah, it was a 12"},{"speaker":"Sim Bridges","startTime":201.72,"endTime":205.01999999999998,"body":"storey building, I believe. And"},{"speaker":"Sim Bridges","startTime":205.47,"endTime":207.63,"body":"it was almost like a wing of it"},{"speaker":"Sim Bridges","startTime":205.47,"endTime":207.63,"body":"collapsed. So there's almost"},{"speaker":"Sim Bridges","startTime":207.63,"endTime":210.51,"body":"like two sections of it. And you"},{"speaker":"Sim Bridges","startTime":207.63,"endTime":210.51,"body":"saw just one side of it"},{"speaker":"Sim Bridges","startTime":210.95999999999998,"endTime":214.92,"body":"completely collapsed to the"},{"speaker":"Sim Bridges","startTime":210.95999999999998,"endTime":214.92,"body":"ground. Pretty crazy. It looked"},{"speaker":"Sim Bridges","startTime":214.92,"endTime":217.70999999999998,"body":"just like a demolition of a"},{"speaker":"Sim Bridges","startTime":214.92,"endTime":217.70999999999998,"body":"building. Just kind of crazy to"},{"speaker":"Sim Bridges","startTime":217.70999999999998,"endTime":218.07,"body":"see."},{"speaker":"Dan Wentz","startTime":218.25,"endTime":221.76,"body":"What exactly has this"},{"speaker":"Dan Wentz","startTime":218.25,"endTime":221.76,"body":"done to the Florida insurance"},{"speaker":"Dan Wentz","startTime":222.0,"endTime":223.85999999999999,"body":"market? Has it made things"},{"speaker":"Dan Wentz","startTime":222.0,"endTime":223.85999999999999,"body":"harder?"},{"speaker":"Sim Bridges","startTime":224.28,"endTime":227.16,"body":"Yeah, down. So I'd"},{"speaker":"Sim Bridges","startTime":224.28,"endTime":227.16,"body":"say you know, we're already"},{"speaker":"Sim Bridges","startTime":227.16,"endTime":229.89,"body":"experiencing the market"},{"speaker":"Sim Bridges","startTime":227.16,"endTime":229.89,"body":"hardening some there's been tons"},{"speaker":"Sim Bridges","startTime":229.89,"endTime":234.0,"body":"of natural disasters between"},{"speaker":"Sim Bridges","startTime":229.89,"endTime":234.0,"body":"hurricanes and wildfires and,"},{"speaker":"Sim Bridges","startTime":234.42,"endTime":238.01999999999998,"body":"and earthquakes outside of the"},{"speaker":"Sim Bridges","startTime":234.42,"endTime":238.01999999999998,"body":"country that have impacted the"},{"speaker":"Sim Bridges","startTime":238.04999999999998,"endTime":241.76999999999998,"body":"property US property market,"},{"speaker":"Sim Bridges","startTime":238.04999999999998,"endTime":241.76999999999998,"body":"even just from from that"},{"speaker":"Sim Bridges","startTime":241.76999999999998,"endTime":244.92,"body":"perspective, and that to see"},{"speaker":"Sim Bridges","startTime":241.76999999999998,"endTime":244.92,"body":"this happen, you I think it just"},{"speaker":"Sim Bridges","startTime":244.92,"endTime":247.53,"body":"caused a whole lot of"},{"speaker":"Sim Bridges","startTime":244.92,"endTime":247.53,"body":"uncertainty with carriers."},{"speaker":"Sim Bridges","startTime":248.07,"endTime":250.67999999999998,"body":"Because you're looking at this a"},{"speaker":"Sim Bridges","startTime":248.07,"endTime":250.67999999999998,"body":"little bit differently, you"},{"speaker":"Sim Bridges","startTime":250.67999999999998,"endTime":253.58999999999997,"body":"know, you can kind of plan for a"},{"speaker":"Sim Bridges","startTime":250.67999999999998,"endTime":253.58999999999997,"body":"model and get prepared for"},{"speaker":"Sim Bridges","startTime":253.58999999999997,"endTime":257.31,"body":"natural disasters. But this was"},{"speaker":"Sim Bridges","startTime":253.58999999999997,"endTime":257.31,"body":"more of a, you know, coming from"},{"speaker":"Sim Bridges","startTime":257.67,"endTime":262.23,"body":"the inside of the building and"},{"speaker":"Sim Bridges","startTime":257.67,"endTime":262.23,"body":"structural integrity. And so I"},{"speaker":"Sim Bridges","startTime":262.23,"endTime":266.13,"body":"think that from the market"},{"speaker":"Sim Bridges","startTime":262.23,"endTime":266.13,"body":"perspective, hardening mainly"},{"speaker":"Sim Bridges","startTime":266.13,"endTime":269.16,"body":"came from I'd say tightening of"},{"speaker":"Sim Bridges","startTime":266.13,"endTime":269.16,"body":"underwriting guidelines and"},{"speaker":"Sim Bridges","startTime":269.16,"endTime":273.54,"body":"tightening of how you look at"},{"speaker":"Sim Bridges","startTime":269.16,"endTime":273.54,"body":"risks, as well, as we did see"},{"speaker":"Sim Bridges","startTime":273.54,"endTime":277.14,"body":"some markets completely pull out"},{"speaker":"Sim Bridges","startTime":273.54,"endTime":277.14,"body":"of the Florida market as what I"},{"speaker":"Sim Bridges","startTime":277.14,"endTime":280.11,"body":"believe is a result of the the"},{"speaker":"Sim Bridges","startTime":277.14,"endTime":280.11,"body":"Champlain towers or concerns"},{"speaker":"Sim Bridges","startTime":280.11,"endTime":283.89,"body":"with riding property in Florida"},{"speaker":"Sim Bridges","startTime":280.11,"endTime":283.89,"body":"on a go forward basis, just a"},{"speaker":"Sim Bridges","startTime":283.89,"endTime":285.18,"body":"proximity to the ocean."},{"speaker":"Dan Wentz","startTime":285.39,"endTime":288.24,"body":"I guess this was"},{"speaker":"Dan Wentz","startTime":285.39,"endTime":288.24,"body":"scary, because it was something"},{"speaker":"Dan Wentz","startTime":288.24,"endTime":291.65999999999997,"body":"that could affect more condos"},{"speaker":"Dan Wentz","startTime":288.24,"endTime":291.65999999999997,"body":"all throughout Florida, all"},{"speaker":"Dan Wentz","startTime":291.65999999999997,"endTime":294.51,"body":"throughout beach franchises"},{"speaker":"Dan Wentz","startTime":291.65999999999997,"endTime":294.51,"body":"across the nation. So yeah, that"},{"speaker":"Dan Wentz","startTime":294.51,"endTime":297.3,"body":"would be very concerning for a"},{"speaker":"Dan Wentz","startTime":294.51,"endTime":297.3,"body":"carrier, I think is speaking of"},{"speaker":"Dan Wentz","startTime":297.3,"endTime":300.51,"body":"carrier concerns, what are their"},{"speaker":"Dan Wentz","startTime":297.3,"endTime":300.51,"body":"main concerns? When looking at"},{"speaker":"Dan Wentz","startTime":300.51,"endTime":302.94,"body":"things? I know that this is"},{"speaker":"Dan Wentz","startTime":300.51,"endTime":302.94,"body":"probably changed things a little"},{"speaker":"Dan Wentz","startTime":302.94,"endTime":304.32,"body":"bit as to how they underwrite."},{"speaker":"Sim Bridges","startTime":304.86,"endTime":307.74,"body":"Yeah, absolutely. I"},{"speaker":"Sim Bridges","startTime":304.86,"endTime":307.74,"body":"think, you know, I think overall"},{"speaker":"Sim Bridges","startTime":307.74,"endTime":310.5,"body":"when you're looking at property"},{"speaker":"Sim Bridges","startTime":307.74,"endTime":310.5,"body":"insurance, you want to make sure"},{"speaker":"Sim Bridges","startTime":310.5,"endTime":313.14,"body":"these buildings that you're"},{"speaker":"Sim Bridges","startTime":310.5,"endTime":313.14,"body":"you're looking at are well"},{"speaker":"Sim Bridges","startTime":313.14,"endTime":319.14,"body":"maintained. Yeah, no structural"},{"speaker":"Sim Bridges","startTime":313.14,"endTime":319.14,"body":"issues, electrical issues of"},{"speaker":"Sim Bridges","startTime":319.14,"endTime":323.31,"body":"concern that could cause further"},{"speaker":"Sim Bridges","startTime":319.14,"endTime":323.31,"body":"loss, I think This particular"},{"speaker":"Sim Bridges","startTime":323.31,"endTime":326.72999999999996,"body":"scenario has property"},{"speaker":"Sim Bridges","startTime":323.31,"endTime":326.72999999999996,"body":"underwriters digging even"},{"speaker":"Sim Bridges","startTime":326.72999999999996,"endTime":330.69,"body":"further into structural"},{"speaker":"Sim Bridges","startTime":326.72999999999996,"endTime":330.69,"body":"integrity, particularly relating"},{"speaker":"Sim Bridges","startTime":330.69,"endTime":334.89,"body":"to waterproofing issues and"},{"speaker":"Sim Bridges","startTime":330.69,"endTime":334.89,"body":"building envelopes and how they"},{"speaker":"Sim Bridges","startTime":334.89,"endTime":337.68,"body":"protect the building from any"},{"speaker":"Sim Bridges","startTime":334.89,"endTime":337.68,"body":"kind of water intrusion. And"},{"speaker":"Sim Bridges","startTime":337.68,"endTime":339.78,"body":"this isn't just a Florida thing."},{"speaker":"Sim Bridges","startTime":337.68,"endTime":339.78,"body":"I know that I'm based in"},{"speaker":"Sim Bridges","startTime":339.78,"endTime":343.14,"body":"Florida, but I've read a lot of"},{"speaker":"Sim Bridges","startTime":339.78,"endTime":343.14,"body":"recent articles about buildings"},{"speaker":"Sim Bridges","startTime":343.14,"endTime":345.63,"body":"and other states that have had"},{"speaker":"Sim Bridges","startTime":343.14,"endTime":345.63,"body":"partial collapses or whatever as"},{"speaker":"Sim Bridges","startTime":345.63,"endTime":348.78,"body":"it relates to water intrusion"},{"speaker":"Sim Bridges","startTime":345.63,"endTime":348.78,"body":"and building envelope issues. So"},{"speaker":"Sim Bridges","startTime":349.2,"endTime":352.08,"body":"I think, you know, making sure"},{"speaker":"Sim Bridges","startTime":349.2,"endTime":352.08,"body":"buildings are maintained, and"},{"speaker":"Sim Bridges","startTime":352.08,"endTime":355.92,"body":"they're protecting themselves"},{"speaker":"Sim Bridges","startTime":352.08,"endTime":355.92,"body":"properly as of concern to these"},{"speaker":"Sim Bridges","startTime":356.07,"endTime":358.56,"body":"insurance companies on a go"},{"speaker":"Sim Bridges","startTime":356.07,"endTime":358.56,"body":"forward basis as a result of"},{"speaker":"Sim Bridges","startTime":358.56,"endTime":359.21999999999997,"body":"this loss."},{"speaker":"Dan Wentz","startTime":359.399,"endTime":361.469,"body":"And one of the"},{"speaker":"Dan Wentz","startTime":359.399,"endTime":361.469,"body":"keywords that comes up in the"},{"speaker":"Dan Wentz","startTime":361.49899999999997,"endTime":364.769,"body":"article we did about this, the"},{"speaker":"Dan Wentz","startTime":361.49899999999997,"endTime":364.769,"body":"surf side kind of collapses, the"},{"speaker":"Dan Wentz","startTime":364.769,"endTime":368.639,"body":"carrier's are focusing on"},{"speaker":"Dan Wentz","startTime":364.769,"endTime":368.639,"body":"financial resilience. Can you"},{"speaker":"Dan Wentz","startTime":368.639,"endTime":371.669,"body":"talk a little bit about this and"},{"speaker":"Dan Wentz","startTime":368.639,"endTime":371.669,"body":"and what this could look like to"},{"speaker":"Dan Wentz","startTime":371.669,"endTime":373.829,"body":"insurance with why they're"},{"speaker":"Dan Wentz","startTime":371.669,"endTime":373.829,"body":"focusing on it?"},{"speaker":"Sim Bridges","startTime":374.36899999999997,"endTime":376.739,"body":"Yeah, absolutely."},{"speaker":"Sim Bridges","startTime":374.36899999999997,"endTime":376.739,"body":"So I think the important thing"},{"speaker":"Sim Bridges","startTime":376.739,"endTime":379.829,"body":"in short and skinny is making"},{"speaker":"Sim Bridges","startTime":376.739,"endTime":379.829,"body":"sure that insured's have the"},{"speaker":"Sim Bridges","startTime":379.829,"endTime":382.919,"body":"money when these issues come up"},{"speaker":"Sim Bridges","startTime":379.829,"endTime":382.919,"body":"to be able to make the proper"},{"speaker":"Sim Bridges","startTime":382.919,"endTime":386.699,"body":"repairs. And I think one of the"},{"speaker":"Sim Bridges","startTime":382.919,"endTime":386.699,"body":"terms that comes up is aging"},{"speaker":"Sim Bridges","startTime":386.699,"endTime":389.789,"body":"infrastructures, and those"},{"speaker":"Sim Bridges","startTime":386.699,"endTime":389.789,"body":"building components continue to"},{"speaker":"Sim Bridges","startTime":389.789,"endTime":393.479,"body":"age. And just being prepared for"},{"speaker":"Sim Bridges","startTime":389.789,"endTime":393.479,"body":"those, it's kind of like owning"},{"speaker":"Sim Bridges","startTime":393.479,"endTime":395.99899999999997,"body":"your home and being prepared to"},{"speaker":"Sim Bridges","startTime":393.479,"endTime":395.99899999999997,"body":"replace your water heater after"},{"speaker":"Sim Bridges","startTime":396.029,"endTime":398.459,"body":"a certain number of years. It's"},{"speaker":"Sim Bridges","startTime":396.029,"endTime":398.459,"body":"it's looking at these commercial"},{"speaker":"Sim Bridges","startTime":398.459,"endTime":400.799,"body":"buildings and saying, Hey, we"},{"speaker":"Sim Bridges","startTime":398.459,"endTime":400.799,"body":"may have this come up in the"},{"speaker":"Sim Bridges","startTime":400.799,"endTime":404.219,"body":"next 1015 years. So we need to"},{"speaker":"Sim Bridges","startTime":400.799,"endTime":404.219,"body":"start saving now for that. And"},{"speaker":"Sim Bridges","startTime":404.219,"endTime":408.449,"body":"so we primarily focus on"},{"speaker":"Sim Bridges","startTime":404.219,"endTime":408.449,"body":"condominium associations, in"},{"speaker":"Sim Bridges","startTime":408.449,"endTime":410.819,"body":"general, with commercial"},{"speaker":"Sim Bridges","startTime":408.449,"endTime":410.819,"body":"buildings, I think focusing on"},{"speaker":"Sim Bridges","startTime":410.819,"endTime":413.489,"body":"budgeting for maintenance. And"},{"speaker":"Sim Bridges","startTime":410.819,"endTime":413.489,"body":"when you're looking at condo"},{"speaker":"Sim Bridges","startTime":413.489,"endTime":417.029,"body":"specific business, they start"},{"speaker":"Sim Bridges","startTime":413.489,"endTime":417.029,"body":"digging into more about reserve"},{"speaker":"Sim Bridges","startTime":417.029,"endTime":419.519,"body":"studies to make sure there's"},{"speaker":"Sim Bridges","startTime":417.029,"endTime":419.519,"body":"proper reserving for these"},{"speaker":"Sim Bridges","startTime":419.519,"endTime":422.609,"body":"maintenance issues and"},{"speaker":"Sim Bridges","startTime":419.519,"endTime":422.609,"body":"preparation for financial"},{"speaker":"Sim Bridges","startTime":422.609,"endTime":426.419,"body":"resilience varies. But each type"},{"speaker":"Sim Bridges","startTime":422.609,"endTime":426.419,"body":"of insured, you may have someone"},{"speaker":"Sim Bridges","startTime":426.419,"endTime":430.139,"body":"that, particularly in the condo"},{"speaker":"Sim Bridges","startTime":426.419,"endTime":430.139,"body":"space, which is a more, you"},{"speaker":"Sim Bridges","startTime":430.139,"endTime":433.469,"body":"know, fixed budget type"},{"speaker":"Sim Bridges","startTime":430.139,"endTime":433.469,"body":"building, where they may have to"},{"speaker":"Sim Bridges","startTime":433.469,"endTime":436.289,"body":"do more planning out and"},{"speaker":"Sim Bridges","startTime":433.469,"endTime":436.289,"body":"focusing more on reserve studies"},{"speaker":"Sim Bridges","startTime":436.289,"endTime":439.469,"body":"a long term, how to manage that."},{"speaker":"Sim Bridges","startTime":436.289,"endTime":439.469,"body":"And then you may have some that"},{"speaker":"Sim Bridges","startTime":439.469,"endTime":443.609,"body":"can easily assess their unit"},{"speaker":"Sim Bridges","startTime":439.469,"endTime":443.609,"body":"owners at a drop of a hat and be"},{"speaker":"Sim Bridges","startTime":443.609,"endTime":446.069,"body":"able to have that money"},{"speaker":"Sim Bridges","startTime":443.609,"endTime":446.069,"body":"available for maintenance. So I"},{"speaker":"Sim Bridges","startTime":446.069,"endTime":449.18899999999996,"body":"think it's just understanding"},{"speaker":"Sim Bridges","startTime":446.069,"endTime":449.18899999999996,"body":"what you have in front of you as"},{"speaker":"Sim Bridges","startTime":449.18899999999996,"endTime":452.399,"body":"far as what type of association"},{"speaker":"Sim Bridges","startTime":449.18899999999996,"endTime":452.399,"body":"and what type of members they"},{"speaker":"Sim Bridges","startTime":452.399,"endTime":457.079,"body":"have, and and how you prepare"},{"speaker":"Sim Bridges","startTime":452.399,"endTime":457.079,"body":"for that. So focusing on that"},{"speaker":"Sim Bridges","startTime":457.079,"endTime":460.319,"body":"financial aspect of how are they"},{"speaker":"Sim Bridges","startTime":457.079,"endTime":460.319,"body":"going to take care of these"},{"speaker":"Sim Bridges","startTime":460.319,"endTime":462.899,"body":"things and issues when they come"},{"speaker":"Sim Bridges","startTime":460.319,"endTime":462.899,"body":"up instead of let them fester"},{"speaker":"Sim Bridges","startTime":462.899,"endTime":464.069,"body":"and cause bigger problems?"},{"speaker":"Dan Wentz","startTime":464.24899999999997,"endTime":466.43899999999996,"body":"What advice do you"},{"speaker":"Dan Wentz","startTime":464.24899999999997,"endTime":466.43899999999996,"body":"have for agents that are"},{"speaker":"Dan Wentz","startTime":467.099,"endTime":470.819,"body":"approaching this these kinds of"},{"speaker":"Dan Wentz","startTime":467.099,"endTime":470.819,"body":"risks and condos and big"},{"speaker":"Dan Wentz","startTime":470.819,"endTime":471.80899999999997,"body":"buildings like this,"},{"speaker":"Sim Bridges","startTime":471.99,"endTime":474.47999999999996,"body":"believe it or not,"},{"speaker":"Sim Bridges","startTime":471.99,"endTime":474.47999999999996,"body":"in this day and age and let"},{"speaker":"Sim Bridges","startTime":474.47999999999996,"endTime":477.59999999999997,"body":"technology it's hard to believe"},{"speaker":"Sim Bridges","startTime":474.47999999999996,"endTime":477.59999999999997,"body":"but I think record keeping and"},{"speaker":"Sim Bridges","startTime":477.59999999999997,"endTime":481.26,"body":"document keeping can be very"},{"speaker":"Sim Bridges","startTime":477.59999999999997,"endTime":481.26,"body":"much a challenge for insurance"},{"speaker":"Sim Bridges","startTime":481.26,"endTime":484.34999999999997,"body":"in the commercial arena, I think"},{"speaker":"Sim Bridges","startTime":481.26,"endTime":484.34999999999997,"body":"it's super important to be able"},{"speaker":"Sim Bridges","startTime":484.34999999999997,"endTime":487.71,"body":"to keep up with your maintenance"},{"speaker":"Sim Bridges","startTime":484.34999999999997,"endTime":487.71,"body":"records what you're doing. From"},{"speaker":"Sim Bridges","startTime":487.71,"endTime":490.17,"body":"an agent's perspective, being"},{"speaker":"Sim Bridges","startTime":487.71,"endTime":490.17,"body":"able to go to insurance and say,"},{"speaker":"Sim Bridges","startTime":490.44,"endTime":492.57,"body":"you know, these are the things"},{"speaker":"Sim Bridges","startTime":490.44,"endTime":492.57,"body":"you provide a maid you have"},{"speaker":"Sim Bridges","startTime":492.57,"endTime":495.78,"body":"these other items that might"},{"speaker":"Sim Bridges","startTime":492.57,"endTime":495.78,"body":"help tell a better story about"},{"speaker":"Sim Bridges","startTime":495.87,"endTime":499.11,"body":"your particular building and why"},{"speaker":"Sim Bridges","startTime":495.87,"endTime":499.11,"body":"you're a better rest and what"},{"speaker":"Sim Bridges","startTime":499.11,"endTime":501.36,"body":"other buildings these"},{"speaker":"Sim Bridges","startTime":499.11,"endTime":501.36,"body":"underwriters might be seeing or"},{"speaker":"Sim Bridges","startTime":502.02,"endTime":505.28999999999996,"body":"that will either make them have"},{"speaker":"Sim Bridges","startTime":502.02,"endTime":505.28999999999996,"body":"better pricing or be eligible"},{"speaker":"Sim Bridges","startTime":505.28999999999996,"endTime":508.34999999999997,"body":"for a market that might look at"},{"speaker":"Sim Bridges","startTime":505.28999999999996,"endTime":508.34999999999997,"body":"it differently. Having all those"},{"speaker":"Sim Bridges","startTime":508.34999999999997,"endTime":512.25,"body":"records available, I think is"},{"speaker":"Sim Bridges","startTime":508.34999999999997,"endTime":512.25,"body":"important. I was working"},{"speaker":"Sim Bridges","startTime":512.25,"endTime":515.79,"body":"insured's just being prepared"},{"speaker":"Sim Bridges","startTime":512.25,"endTime":515.79,"body":"for what the different markets"},{"speaker":"Sim Bridges","startTime":515.79,"endTime":518.85,"body":"are asking for as a result of"},{"speaker":"Sim Bridges","startTime":515.79,"endTime":518.85,"body":"some of these things, whether"},{"speaker":"Sim Bridges","startTime":518.85,"endTime":522.8100000000001,"body":"it's looking for financial"},{"speaker":"Sim Bridges","startTime":518.85,"endTime":522.8100000000001,"body":"records or looking for"},{"speaker":"Sim Bridges","startTime":522.8100000000001,"endTime":525.12,"body":"maintenance records or upkeeps."},{"speaker":"Sim Bridges","startTime":522.8100000000001,"endTime":525.12,"body":"A lot of carriers are going to"},{"speaker":"Sim Bridges","startTime":525.12,"endTime":527.64,"body":"ask for updated information. I"},{"speaker":"Sim Bridges","startTime":525.12,"endTime":527.64,"body":"think that's super important to"},{"speaker":"Sim Bridges","startTime":527.64,"endTime":531.03,"body":"know and and have firsthand too,"},{"speaker":"Sim Bridges","startTime":527.64,"endTime":531.03,"body":"as well. And if they're working"},{"speaker":"Sim Bridges","startTime":531.03,"endTime":534.0,"body":"with insurance, just providing"},{"speaker":"Sim Bridges","startTime":531.03,"endTime":534.0,"body":"some additional level of detail"},{"speaker":"Sim Bridges","startTime":534.15,"endTime":537.7800000000001,"body":"to kind of dig into the agents"},{"speaker":"Sim Bridges","startTime":534.15,"endTime":537.7800000000001,"body":"expertise. So if they can start"},{"speaker":"Sim Bridges","startTime":537.7800000000001,"endTime":541.2,"body":"talking to him about early"},{"speaker":"Sim Bridges","startTime":537.7800000000001,"endTime":541.2,"body":"warning signs of potential"},{"speaker":"Sim Bridges","startTime":541.2,"endTime":543.3900000000001,"body":"damage that they may want to"},{"speaker":"Sim Bridges","startTime":541.2,"endTime":543.3900000000001,"body":"address up front before they"},{"speaker":"Sim Bridges","startTime":543.3900000000001,"endTime":547.11,"body":"become problems that I know"},{"speaker":"Sim Bridges","startTime":543.3900000000001,"endTime":547.11,"body":"that's not necessarily an agent"},{"speaker":"Sim Bridges","startTime":547.11,"endTime":550.74,"body":"placing insurance topic, but any"},{"speaker":"Sim Bridges","startTime":547.11,"endTime":550.74,"body":"kind of loss control upfront"},{"speaker":"Sim Bridges","startTime":550.74,"endTime":554.76,"body":"that I can give them or, or even"},{"speaker":"Sim Bridges","startTime":550.74,"endTime":554.76,"body":"have recommendations of what"},{"speaker":"Sim Bridges","startTime":554.76,"endTime":557.73,"body":"they may need to do on an annual"},{"speaker":"Sim Bridges","startTime":554.76,"endTime":557.73,"body":"basis to make sure that they're"},{"speaker":"Sim Bridges","startTime":557.76,"endTime":560.1600000000001,"body":"taking care of their building"},{"speaker":"Sim Bridges","startTime":557.76,"endTime":560.1600000000001,"body":"and safeguarding it to give them"},{"speaker":"Sim Bridges","startTime":560.1600000000001,"endTime":563.37,"body":"the best possible outcome from"},{"speaker":"Sim Bridges","startTime":560.1600000000001,"endTime":563.37,"body":"insurance perspective."},{"speaker":"Dan Wentz","startTime":563.489,"endTime":565.139,"body":"Yeah, it sounds like"},{"speaker":"Dan Wentz","startTime":563.489,"endTime":565.139,"body":"you need to start with that"},{"speaker":"Dan Wentz","startTime":565.1690000000001,"endTime":569.1890000000001,"body":"conversation with your wholesale"},{"speaker":"Dan Wentz","startTime":565.1690000000001,"endTime":569.1890000000001,"body":"broker or agent or maybe you've"},{"speaker":"Dan Wentz","startTime":569.219,"endTime":573.5390000000001,"body":"sim at Coastal insurance"},{"speaker":"Dan Wentz","startTime":569.219,"endTime":573.5390000000001,"body":"underwriters, especially now in"},{"speaker":"Dan Wentz","startTime":573.5390000000001,"endTime":576.6890000000001,"body":"this, this market that we're"},{"speaker":"Dan Wentz","startTime":573.5390000000001,"endTime":576.6890000000001,"body":"dealing with right now you've"},{"speaker":"Dan Wentz","startTime":576.6890000000001,"endTime":579.269,"body":"got to have all your ducks in a"},{"speaker":"Dan Wentz","startTime":576.6890000000001,"endTime":579.269,"body":"row, you've got to have all the"},{"speaker":"Dan Wentz","startTime":579.269,"endTime":583.3190000000001,"body":"information needed to get that"},{"speaker":"Dan Wentz","startTime":579.269,"endTime":583.3190000000001,"body":"quote and to get you know, the"},{"speaker":"Dan Wentz","startTime":583.3190000000001,"endTime":586.1690000000001,"body":"best quote you possibly can when"},{"speaker":"Dan Wentz","startTime":583.3190000000001,"endTime":586.1690000000001,"body":"it comes to this stuff."},{"speaker":"Dan Wentz","startTime":586.229,"endTime":588.839,"body":"Absolutely. Sam, why don't you"},{"speaker":"Dan Wentz","startTime":586.229,"endTime":588.839,"body":"tell us a little bit about CO so"},{"speaker":"Dan Wentz","startTime":588.839,"endTime":591.5690000000001,"body":"I know that people are not"},{"speaker":"Dan Wentz","startTime":588.839,"endTime":591.5690000000001,"body":"super, or at least our"},{"speaker":"Dan Wentz","startTime":591.5690000000001,"endTime":593.519,"body":"listeners, this is the first"},{"speaker":"Dan Wentz","startTime":591.5690000000001,"endTime":593.519,"body":"time there they may be hearing"},{"speaker":"Dan Wentz","startTime":593.519,"endTime":595.349,"body":"about coastal insurance"},{"speaker":"Dan Wentz","startTime":593.519,"endTime":595.349,"body":"underwriters. What do you guys"},{"speaker":"Dan Wentz","startTime":595.349,"endTime":595.619,"body":"do?"},{"speaker":"Sim Bridges","startTime":595.7090000000001,"endTime":598.859,"body":"Yeah, so we're"},{"speaker":"Sim Bridges","startTime":595.7090000000001,"endTime":598.859,"body":"we're a program administrator"},{"speaker":"Sim Bridges","startTime":598.859,"endTime":602.5790000000001,"body":"that we focus on condominium and"},{"speaker":"Sim Bridges","startTime":598.859,"endTime":602.5790000000001,"body":"homeowners association business"},{"speaker":"Sim Bridges","startTime":602.5790000000001,"endTime":606.2990000000001,"body":"we do a sprinkling of Golf and"},{"speaker":"Sim Bridges","startTime":602.5790000000001,"endTime":606.2990000000001,"body":"Country clubs as well. And we"},{"speaker":"Sim Bridges","startTime":606.2990000000001,"endTime":610.2890000000001,"body":"work in multiple states so we"},{"speaker":"Sim Bridges","startTime":606.2990000000001,"endTime":610.2890000000001,"body":"have a good bit of knowledge on"},{"speaker":"Sim Bridges","startTime":610.649,"endTime":614.519,"body":"you know, the different markets"},{"speaker":"Sim Bridges","startTime":610.649,"endTime":614.519,"body":"that we place business and so we"},{"speaker":"Sim Bridges","startTime":614.519,"endTime":617.489,"body":"write package business. One of"},{"speaker":"Sim Bridges","startTime":614.519,"endTime":617.489,"body":"the things that we've excelled"},{"speaker":"Sim Bridges","startTime":617.489,"endTime":620.3090000000001,"body":"in as we took particularly in"},{"speaker":"Sim Bridges","startTime":617.489,"endTime":620.3090000000001,"body":"Florida what was the unbundled"},{"speaker":"Sim Bridges","startTime":620.3090000000001,"endTime":624.3290000000001,"body":"market with placements On a"},{"speaker":"Sim Bridges","startTime":620.3090000000001,"endTime":624.3290000000001,"body":"single account, you know, being"},{"speaker":"Sim Bridges","startTime":624.3290000000001,"endTime":627.269,"body":"four or five different lines of"},{"speaker":"Sim Bridges","startTime":624.3290000000001,"endTime":627.269,"body":"coverage and offered a package"},{"speaker":"Sim Bridges","startTime":627.629,"endTime":630.869,"body":"to our agents to be able to put"},{"speaker":"Sim Bridges","startTime":627.629,"endTime":630.869,"body":"that on one policy, I think,"},{"speaker":"Sim Bridges","startTime":631.5590000000001,"endTime":634.979,"body":"which was a nice creative way"},{"speaker":"Sim Bridges","startTime":631.5590000000001,"endTime":634.979,"body":"for us to enter into the market."},{"speaker":"Sim Bridges","startTime":635.1890000000001,"endTime":640.649,"body":"And then also, we like to say"},{"speaker":"Sim Bridges","startTime":635.1890000000001,"endTime":640.649,"body":"that we apply technology to our"},{"speaker":"Sim Bridges","startTime":640.649,"endTime":643.649,"body":"business, something that we've"},{"speaker":"Sim Bridges","startTime":640.649,"endTime":643.649,"body":"done as we built our systems"},{"speaker":"Sim Bridges","startTime":643.649,"endTime":647.099,"body":"from, from scratch while working"},{"speaker":"Sim Bridges","startTime":643.649,"endTime":647.099,"body":"with our retail agents that's"},{"speaker":"Sim Bridges","startTime":647.099,"endTime":651.5690000000001,"body":"been very efficient and"},{"speaker":"Sim Bridges","startTime":647.099,"endTime":651.5690000000001,"body":"beneficial to our business and"},{"speaker":"Sim Bridges","startTime":651.599,"endTime":655.979,"body":"how we've been able to grow over"},{"speaker":"Sim Bridges","startTime":651.599,"endTime":655.979,"body":"the past 14 years or so. You"},{"speaker":"Sim Bridges","startTime":655.979,"endTime":657.659,"body":"know, riding condominium"},{"speaker":"Sim Bridges","startTime":655.979,"endTime":657.659,"body":"business,"},{"speaker":"Dan Wentz","startTime":657.72,"endTime":659.58,"body":"if you haven't"},{"speaker":"Dan Wentz","startTime":657.72,"endTime":659.58,"body":"explored constellation"},{"speaker":"Dan Wentz","startTime":659.58,"endTime":664.35,"body":"affiliated partners, you can do"},{"speaker":"Dan Wentz","startTime":659.58,"endTime":664.35,"body":"that at Constellation ap.com."},{"speaker":"Dan Wentz","startTime":664.62,"endTime":668.6400000000001,"body":"That website will give you all"},{"speaker":"Dan Wentz","startTime":664.62,"endTime":668.6400000000001,"body":"of the CRC group programs. And"},{"speaker":"Dan Wentz","startTime":668.6400000000001,"endTime":671.34,"body":"you can look through all the"},{"speaker":"Dan Wentz","startTime":668.6400000000001,"endTime":671.34,"body":"different brands and all the"},{"speaker":"Dan Wentz","startTime":671.34,"endTime":674.9100000000001,"body":"different specialties that we"},{"speaker":"Dan Wentz","startTime":671.34,"endTime":674.9100000000001,"body":"have there. I'm actually"},{"speaker":"Dan Wentz","startTime":674.9100000000001,"endTime":678.1800000000001,"body":"googling your web address,"},{"speaker":"Dan Wentz","startTime":674.9100000000001,"endTime":678.1800000000001,"body":"right? Sorry, what is it? Maybe"},{"speaker":"Dan Wentz","startTime":678.1800000000001,"endTime":678.84,"body":"you can tell me?"},{"speaker":"Sim Bridges","startTime":679.1400000000001,"endTime":685.2900000000001,"body":"Yes. www.ciuis.com"},{"speaker":"Sim Bridges","startTime":679.1400000000001,"endTime":685.2900000000001,"body":"is our conduct focus on we also"},{"speaker":"Sim Bridges","startTime":685.2900000000001,"endTime":689.2800000000001,"body":"have a personal on the strip and"},{"speaker":"Sim Bridges","startTime":685.2900000000001,"endTime":689.2800000000001,"body":"Florida based a website at WWW"},{"speaker":"Sim Bridges","startTime":689.2800000000001,"endTime":691.6500000000001,"body":"dot c iu solutions.com."},{"speaker":"Dan Wentz","startTime":691.74,"endTime":693.2700000000001,"body":"Great if you need"},{"speaker":"Dan Wentz","startTime":691.74,"endTime":693.2700000000001,"body":"some more information about"},{"speaker":"Dan Wentz","startTime":693.2700000000001,"endTime":695.76,"body":"coastal or any of that good"},{"speaker":"Dan Wentz","startTime":693.2700000000001,"endTime":695.76,"body":"stuff that Tim was just talking"},{"speaker":"Dan Wentz","startTime":695.76,"endTime":698.34,"body":"about. That's the website that"},{"speaker":"Dan Wentz","startTime":695.76,"endTime":698.34,"body":"you hit up. And then we"},{"speaker":"Dan Wentz","startTime":698.34,"endTime":702.21,"body":"appreciate you enlightening us"},{"speaker":"Dan Wentz","startTime":698.34,"endTime":702.21,"body":"on the Florida property market"},{"speaker":"Dan Wentz","startTime":702.21,"endTime":703.44,"body":"today. It's been super helpful."},{"speaker":"Sim Bridges","startTime":703.5600000000001,"endTime":705.21,"body":"Yeah, thank you,"},{"speaker":"Sim Bridges","startTime":703.5600000000001,"endTime":705.21,"body":"Dan, for having me. I appreciate"},{"speaker":"Sim Bridges","startTime":705.21,"endTime":705.33,"body":"it."}]}