NBDA: Bicycle Retail Radio

Modernizing Service Packages & Add-On Sales: Insight from SRAM

National Bicycle Dealers Association Season 5 Episode 22

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This episode’s guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages.

They’ll share valuable insights on how retailers can enhance customer experience, drive profitability, and adapt to the evolving landscape of bicycle service. Tune in for expert tips on building stronger connections with customers and adding value to every service transaction.

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