In the first full-length episode of The PILL Podcast, Karen Ditsch, CEO of Juniper Health in Eastern Kentucky, tells you about her own journey in becoming a quality improvement star. Karen talks about how she started with quality improvement and how it ultimately led to better patient care. She discusses the importance of data-driven decision making and how she used her Electronic Health Record to help achieve improved outcomes, offering some important lessons that you can take back to your organization and implement. If you need assistance with quality improvement, call the Kentucky REC at 859-323-3090 or check out our website at www.kentuckyrec.com. For specific Quality Payment Program assistance, check out our online resource center at www.qppresourcecenter.org.