What was the atmosphere at the Hangzhou show, and what will be presented during the international seminar at NIFS East? Are loss leaders helping anyone these days? Does WD-40 work in space? Hosts Brian Musker and Eric Dudas welcome guests Rob Lucas of Fidelis Fasteners (09:30), Matt Traylor of Madison Fastener (30:50), and Mr. Jay Mont of American Imperial (48:00). Also, Brian and Eric discuss how FCH supports both open and distributors-only business models (25:50). Run time: 01:20:09