On this weeks show we outlining my 7 keys to get what you want in a customer service situation. I've been the victim and also the victor of many customer service battles! Ive been on both sides of the table. These days I still don't know how to keep my calm but I have mastered getting what I want in dicey situations. Join me as I give you some tips and tricks on how to get what you want when things get heated. Oh yeah, and for my business owners, this will give you some insight on the tactics used by consumers in the heat of a customer service battle. Enjoy
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