QB Power Hour Podcast

Is the Grass Greener? Ditching Quickbooks for Digits [02.03.26]

• Dan DeLong

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There are times as a QuickBooks ProAdvisor that you might want to entertain other options, either temporary or permanently.

Donna Reade and Deb Kilsheimer join the panel to discuss the differences between QBO and Digits for those that might be looking to add Digits to their suite of supported offerings.

QB Power Hour is a free, biweekly webinar series for accountants, ProAdvisors, CPAs, bookkeepers and QuickBooks consultants presented by Dan DeLong and Sharrin Fuller who are very passionate about the industry, QuickBooks and apps that integrate with QuickBooks.

Earn CPE through Earmark: https://bit.ly/QBPHCPE

Watch or listen to all of the QB Power Hours at https://www.qbpowerhour.com/blog

Register for upcoming webinars at https://www.qbpowerhour.com/

00:00 Introduction and Housekeeping
01:42 Welcoming the Audience
02:01 Introducing the Series and Today's Topic
02:36 Guest Speakers: Deb and Donna
04:41 Deb and Donna's Background
07:18 QB Power Hour Overview
08:00 Intuit Accountant Suite Pricing
13:11 Exploring Digits: An Alternative to QuickBooks
14:06 Why Deb and Donna Chose Digits
17:55 The Future of Accounting with AI
24:21 Digits Features and Ideal Clients
35:29 Understanding the Background Operations
36:06 Collaboration Features in Digits
36:49 Adapting to New Generations and Technologies
37:46 Transitioning to Digits: Challenges and Solutions
39:26 Why Choose Digits Over Other Platforms?
42:18 Client Onboarding and Training
43:23 Adapting to Change: Personal Experiences
47:49 Ideal Clients for Digits
57:02 Pricing and Value Proposition
59:32 Final Thoughts and Future Directions

Dan DeLong

Welcome everybody to another QB Power Hour. This is gonna be a routine series. I think that we're gonna be doing moving forward because because, just because, no but what we're gonna be titling, this is the grass Greener, and we'll be talking about other alternatives to QuickBooks in that. Series. And so we did one a while ago with zero and talking about that, and today we will be talking about digits. So Donna and Deb are joining us today. They have pioneered, I think a movement to for themselves. They've been the trailblazers

Sharrin Fuller

I was gonna say, I just pictured Oregon Trail when you said that. And Intuit dies of dysentery. I'm sorry.

Dan DeLong

That was wrong. Yeah we're not, gonna die of dysentery here, hopefully. No, but no but, we're gonna be talking about their journey. Moving from or adding, I should say digits into their suite of accounting services that, that they offer for those people that might be looking for an alternative to QuickBooks or just seeing if. The grass is greener because that's why I wanted to talk this talk about it in that realm or in that vein, I should say. Because I have a firm belief that the grass is greener where you're gonna water it. And there's gonna be a lot of water.

Sharrin Fuller

I don't know, man. I don't know that I agree with that. But I also wanna point out just so everybody knows, if you guys don't know Deb and Donna, they don't work for digits. They don't they decided to, especially Deb. Deb has a an accounting firm. So you're speaking to other accounting firm owners that are utilizing new software. Just so you guys know that you're not getting like a sales, this isn't a sales pitch. This is an actual use case scenario, from two amazing women.

Dan DeLong

And that's why we wanted to have them on because they have. From that lens, not the the, marketing lens of of, any company. Hey, everything work works great. It's like a, it's like a third party app that says, Hey, works with QuickBooks. There's devil's in the details.

Donna Reade

Absolutely.

Dan DeLong

But let's get through the introductions. Deb and Deb and Donna, do you wanna introduce yourselves just in

Sharrin Fuller

case anybody know, doesn't know What, if anybody doesn't know, these are the bio slides for Deb and Donna, just in case it was unclear. Can anybody what we're doing here,

Deb Kilsheimer

when it says bio slides, I always think I'm getting a lab report done.

Sharrin Fuller

Yeah, I was gonna say all negative. We're good.

Deb Kilsheimer

I'll introduce Donna and she can introduce me.

Dan DeLong

Perfect.

Deb Kilsheimer

Donna. Donna Donna and I have been friends for it doesn't seem like forever, Donna, like we've been mothers from a what sisters From a different mother. It feels but Donna and I have been working together now, what about two years, three years running our podcast channel. Debbie and Donna bookkeepers on fire and we just started this one. Debbie and Donna do digits and Donna has her own accounting practice. And when, if you want somebody that knows systems, call Donna. I think she's a freaking genius. I, she's always texting me stuff and I go again, genius. So she really can come up with some great ideas on how to streamline stuff. And she amazes me all the time. She says, oh, I'll figure it out. And all of a sudden it's figured out. So she is I think she's pretty amazing. So your turn, Donna, you can tell how great I am.

Donna Reade

Thank you Debbie. Debbie kil Simon's. She amazes me every day. I'm in awe of the stuff she says. She's very curious about everything because the curiously curiosity powered advisor and she helps business owners just stop guessing at everything and use their numbers like grownups. So she runs behind the scenes financial with her husband Hal, who is the famous Hal in the towel. If you guys don't know this. It will become apparent later on during this presentation. She loves spreadsheets where I don't, people don't realize, even though we do a lot together, we actually run very different firms. So she does a lot of things a little different than me, but we have a lot of fun. Yeah. And and yeah, she's just, she's great and if you hear laughter all the time, she is telling a joke, giving a funny side to something. She is just a laughter in the aisle all the time. So Deb is Deb's great, and I just love working with her.

Dan DeLong

We certainly appreciate you both joining us here for, hour. A little bit about the QB Power Hour. If you're just joining us for the first time, it's every other Tuesday. Our 2026 webinars are no longer eligible for CPE credit, but you can always still go to the channel on earmark for our historical 2025. Webinars that are there. If you need the, CPE credit if you do need the PDF of the slides, we did put that in the chat. And it should be on the live stream. But if you need past recordings, the podcasts and other resources, qb power hour.com/resources for all of those things. So our agenda today is really we're gonna do our little intuit news segment very shortly and briefly talking about the Intuit Accountant Suite pricing. We don't want to hijack the entire power hour talking about the price. That's

Sharrin Fuller

right. Let's get everybody's blood pressure up really high before we get into the good stuff.

Dan DeLong

Then we'll dive into is the grass or greener, greener with digit? So let's launch that first poll question of what version of QuickBooks you're using to support your clients. And I am going to do that on the live stream. Why don't we do with

Sharrin Fuller

this data? Do you just look, is that what it is? Is it just so work?

Dan DeLong

Yeah. I, for me,

Sharrin Fuller

I didn't know if you were selling it to someone like zero.

Dan DeLong

No,

Sharrin Fuller

I don't know what you do. Back over there, dad. I don't know what you do with your life.

Dan DeLong

We sell nothing.

Sharrin Fuller

Ah

Dan DeLong

this is more for me to get an understanding as to, what kind of diversity do we have? Like where are you coming from? In terms of QuickBooks is concerned. And I'm also very interested in the QuickBooks only option because sometimes that's, sometimes that hovers around five to 10% of the QuickBooks desktop only. So that may be where people are looking at incorporating something new that's not an a, a QuickBooks product. Heard the stories about QuickBooks online being a horror story type of thing. That's, just to frame the position of who we're talking to today as far as that is concerned. Let's talk a little bit about the Intuit Accountant Suite pricing, because just like right on queue, after we did our Intuit Accountant Suite power Hour, where we said we don't know what the price is gonna be, two days later they announced the pricing. So we want to talk a little bit about that here. So in Rachel DCI and I over at, the workshop Wednesday at School of Bookkeeping. We talked about this last week. And, but unfortunately there was some technical issues and I sounded horrible and I was laggy and all that stuff. So we edited the video and we're replaying it tomorrow. So if you have question, those technical

Sharrin Fuller

issues mean Dan didn't have his coffee. Just kidding.

Dan DeLong

No, it was more of a lag on the on the interwebs

Sharrin Fuller

that dang internet.

Dan DeLong

Yeah. Yeah. I was pixelated. And we gotta have a clear full, view of, Dan and his funky glasses. But

Sharrin Fuller

all right,

Dan DeLong

what is happening? What we know is that May 1st the, pricing will will start and as far as, big thing that we wanna make sure that people are aware of is that core which is, there's two flavors. We talked about those core is and has every intention to be free. You would not lose your books, you would not lose the, payroll or the elite Bill pay or anything like that. So Core is continuing to be free. The only additional charges right now are the books Close, which is a feature that you can incorporate in Core which will be$8 per onboarded client, which is different than how many clients you have on your client list. So you have to bring them into the books close function. And it's$8 per onboarded client. Once you get past 50, it's$6 per client. And then Accelerate is a platform fee of$149, and that includes everything that's in core with the client insights and some of the future roadmap things. So we'll talk, we talk about that on the workshop. We are not going to go dive into that sort of thing here because we want to give as much time and attention to Donna and Deb about their topic of what they're talking about here today.

Sharrin Fuller

Do quick comments? Yes. That is per month, everybody. And two, just remember, if a piece of software is free, you are the product.

Dan DeLong

If you haven't watched the Social Dilemma documentary on Netflix, I would encourage you to do because it talks about that that very thing.

Sharrin Fuller

I don't care. Take me Amazon. I am your sacrifice. But anyways,

Dan DeLong

so let's talk about, is the grass greener with digits? And look who's in the, look who's in the grass?

Sharrin Fuller

Look at how in the towel. He's so cute.

Dan DeLong

That's why you're, that's why you're peering over the fence. Is that right Deb?

Deb Kilsheimer

Yeah. That's

Sharrin Fuller

why Deb's looking away with her.

Deb Kilsheimer

Donna. Yeah. He think progress the screener with doing digits. So he's already jumped the fence. So there he is, the grass with his towel.

Dan DeLong

So, this is what we're gonna unpack with why, Debbie and Don Donna do digits. Wow. That's a lot of D's. In one sentence we'll talk about what it is the ideal clients for digits. What are the advantages? What are you giving up? Integrations and just some of the language of of digits. So who wants to start first? Deb or Donna? Why are you doing this?

Deb Kilsheimer

I'll start. We started to decide to do digits for one reason. And it was at Scaling New Heights two years ago, not last year, two years ago, where I saw it for the first time. And I'm like, this was very intriguing. So I went and talked to Jeff, who's the CEO of digits, and I said, tell me more. And he says, it's not quite ready yet, blah, blah, blah, blah. So last year at Scaling New Heights, Donna and I were there and I said, I poked her. Listen to this guy. So she, her eyes bugged out of her head. And so we ran. After the main stage ended, we ran onto the vendor floor and just tackled them and said, okay, this is it. I am, and this was just when. Now I have to tell you, we still love QuickBooks. We're not, this is not a Bash QuickBooks thing, but there was stuff we were saying You do, you,

Sharrin Fuller

Deb, you do you

Deb Kilsheimer

that. I thought, I don't behold

Sharrin Fuller

into any

Deb Kilsheimer

of your rules here. I'm a big QuickBooks fan, but I was getting very annoyed because they were going after big firms. Hey, I'm a little guy that has big dreams and serves a lot of clients, but I felt not listened to. I didn't like how they were changing things all the time. Usually I'm real forced Hey, what is this that they're doing? I was getting really, I didn't like it. Digits was there. It's scooped in and I thought I really like this, and I thought I saw the future. Basically, I wanted numbers faster, less cleanup. AI was the big thing, and I really liked it, that they had built their AI from the ground up. It wasn't something they bolted on like QuickBooks did. All of a sudden QuickBooks with the AI just seemed like this massive. Ugh. I I just didn't like it. And we started the channel, Deb, Debbie and Donna do digits because I, we know from experience that anytime you work with a vendor they, say they're going to tuck you in, cook your dinner, and read you a bedtime story. And it never happens. So we thought we're gonna go in and we're gonna get, we're gonna see what's all the problems. So when you decide if you wanna use digits, you'll have our experience say, don't do this. You're gonna hate this, you'll love this. All of the things that the vendors, I don't think they're lying, but they I'm, we're looking at it from an accounting point of view.

Dan DeLong

This is, yeah. It's a, different lens that Yes. That, that you're looking at it from a practitioner's perspective. And I had the same experience that you did at Scaling New Heights. I saw him on the main stage, ran immediately over. To the Digits booth and was completely underwhelmed by what, they had to, talk about. And then it was immediately talking with with SPOT and he was interviewing some other folks for other things. And they brought up a great point that as a practitioner having consistency is really what you, strive for. So if you have clients in Zero and you have clients in, in, in QBO and you have some, now you're adding potentially something new with digits that can be maddening. Yes. I think is probably no, I, the

Donna Reade

it could be a lot to add it all in to bring on another software. Yes. To do what? A gl basically.

Deb Kilsheimer

It's

Donna Reade

a major shift until, yeah, until skilling new heights. And I actually pulled someone aside and went through it with them. Until that point in time, I hadn't even considered doing another gl. But here's the future and it's changing everything for us. AI is changing everything, not just accounting, everything. Yeah. So this is the evolution of accounting. So AI and this program is our evolution. Will it be the end all, be all? No. Nothing ever is, but it's the evolution and it's a place to start. Put the stake in the ground. Okay. I'm making this shift just like we did with desktop and QBO when, and I never used desktop. I went straight for QBO because I saw the future. This is the next level. This is the future up. We're going from stone tablet to AI, basically. And I, it's, I want to, it's awesome to be a part of that.

Sharrin Fuller

That's a jump.

Donna Reade

Yeah.

Sharrin Fuller

Ing into the cave robots.

Donna Reade

Yeah. Stone tablet. Okay. The green tablets. The green tablets. We, I learned on the green tablets. I'm going from paper and pencil to AI work I learned on accounting

Sharrin Fuller

paper.

Donna Reade

Yeah.

Sharrin Fuller

With an abacus honestly.

Donna Reade

Yeah. It's amazing like that. We get to go from that all the way to here and watch all the evolution of it. I think it, we're just living in an amazing time right now that we got to Yeah. We got to do all that.

Dan DeLong

And you, brought up a good point, Deb and Donna, about the, foundation of, QuickBooks online, right? It was, initially launched more than 20 years ago, right? QuickBooks online, right? Yeah. QuickBooks Online has this trajectory of building on top of the things that are already there. Whereas when, Zero was making a, push to encroach on the, QuickBooks market share that was their big thing is that they were built on online natively. You think of what the internet was more than 20 years ago. There's dial up, there's the, speed of which you actually got online was way different. So that's, been kind of QuickBooks's challenge is that there might be some legacy infrastructure in place that is, limiting. I, guess is probably the best way to Yes, politely say it right.

Deb Kilsheimer

I know I have a lot of clients and every single one of them has a different look because some have this, some have that, I have that. Donna looked at my screen one time and she, goes, you have the old way old, way. I go,

Sharrin Fuller

yeah,

Deb Kilsheimer

I know. I'm like the last,

Sharrin Fuller

oh, man, how can you do that? I'm gonna say it again.'cause I'm I don't have an accounting for my clients anymore, but man, when they came on, I'm like, when you sign, you are signing that you are coming into my universe. And I'm like, you get my chart of accounts, you get my way of doing things because you're paying me and I'm telling you what to do. You're not telling me. And I did. You go in and you can like, I can, it's like autopilot. I don't know. That's just

Deb Kilsheimer

the

Sharrin Fuller

bank fee

Deb Kilsheimer

looks different for every client. The left bat nav bar looks different for every client.

Sharrin Fuller

Oh, you're talking about just like their, just have

Deb Kilsheimer

the whole,

Donna Reade

yeah.

Deb Kilsheimer

It looks, and I still can't figure out on QBO the left menu. I'm Okay, where is the vendor button? I, where's reports?

Sharrin Fuller

I told you guys, I'm saving this for today, for now, and I'm saving it. So

Donna Reade

here she goes.

Sharrin Fuller

Here it comes. I saved it in the pre, I have not, I've high level bid in QuickBooks, right? Like I manage my whole, personal life, like a whole, I have 18 different LLCs, a roll up to a trust, right? So my books are there, my company's books, and then I oversee some as the CFO. Anyhow, so I've been very high level. I haven't really gotten to books since last July. Yesterday I had to get in and clean up the Af W's books for the past year. And I was, it was so bad. I don't know, I don't know what Intuit did, but every time if I went in and I updated something and I just refresh, normally you don't even have to refresh the report. When you go back to the report. It auto refreshes for you? No, not anymore. I actually refresh my whole Chrome tab and in some instances get out of where I was, refresh and then go back into it. My, I was the incon, so I'm making journal entries based on what I've seen from the refresh. And then I'm making journal entry and then I'm refreshing or going back, I'm like, what happened? It's because the data was not updating. Then I tried to use the AI for reconciliation. That is not intuitive. I'm sorry. If you're gonna create some, it's not user friendly. If you're gonna create something like this, make it user friendly. And I'm very tech savvy. I'm almost off my soapbox. My tangent and TED talk is almost done. Make it user friendly. Otherwise, that change is brutal. And I just was like, old experience. Old experience. Leave me alone. I would rather back to what I was

Deb Kilsheimer

that worked back yesterday I was on a, I was on a call with a client and we need, we're looking at the balance sheet and we're changing stuff and he saw me change the transaction. We go back to the balance sheet, it's still there and I lemme click it again and I go, oh, it, the transaction's right. Balance sheets wrong.

Sharrin Fuller

Yes.

Deb Kilsheimer

Okay's and I'm, and course I'm trying to. Why is it doing that, blah, blah, blah. I know the answer and I'm thinking I'm gonna have to call my friend Donna. But anyway, I was frustrated with that because it's almost got bloated or too much, I don't know. I'm not, but we saw digits and said we want something streamlined and di but digits is different. It, you have to think differently. Donna you are real good at explaining that.

Donna Reade

Yeah, so just like you had to learn the language with QBO when you came into it.'cause it doesn't really, it did in the beginning, but it doesn't really speak accountant anymore. It speaks business owner just like that. You need to learn the language with digits. You need to learn how to use it. It's a different system altogether. It thinks a different way. You do all that stuff a different way because it's built AI native, so it's built from the ground up with the AI stuff. So it's not like an afterthought that's bolted onto the side. It's actually built that way and it, so you have to learn what's going on in there. So there's different things so that we

Deb Kilsheimer

need to do, but it's some of the things that digit is really nice is it uses plaid to connect the banks. Over 12,000 banks are even more than

Donna Reade

that. This is, yeah, this is a game changer with your bank feeds.

Deb Kilsheimer

Because it connects with, I have a local bank that we've had forever. In fact, we've been with that bank so long, our account number is one. And Hal loves that bank, so we're not changing, but they dis it connect disconnects all the time or, and they change something and it won't connect at all. And oh, it's just drives me nuts. Digits uses plaid. So QBO is not connecting to that bank was a credit union, but plaid does came right in. I'm thinking, oh, that alone just was fabulous. So

Dan DeLong

yeah. For those that that aren't familiar, right? Plaid is basically a way to connect your instead of like in QuickBooks online, the bank feed where you have to enter in the. The login credentials. Plaid is the intermediary between Yeah. Between you and your bank or the software and the bank, right? Yeah. It's, more of a secure method. It's like the, I guess it's really the gold standard of of being able to pass along. Yeah. Your and connect the bank information. And

Sharrin Fuller

the beauty is, so it's a third party secure bank and credit financial integration tool. And the beauty is as you, once you log in personally and you add it, it remembers across a lot. So it's just, it's more secure. I like it better because Plaid owns it and then Intuit doesn't. We were using ledger Sync for a while, and that was even better than my Intuit direct connections, to be honest.

Deb Kilsheimer

The I know my, the QuickBooks Connection Bank connection breaks

Sharrin Fuller

all the time. And clients can't navigate that. That's why we moved to Ledger My, we moved to Ledger Syns for a while.'cause at least we could just send a link. But clients, we'd have to, we created a video. Were like, Hey, your connect is down or your feet is down. Here's a video of how you log in and reconnected because we can't,'cause you use Chase or whatever it is,

Deb Kilsheimer

and what's frustrating is if if I one of the things I really hate when I'm in QBO is if I'm not in there every day I have 75 bookkeeping clients. I'm not in there every day. If the bank feed disconnects and I don't notice it for a week or two and there's a hundred transactions, I just think they think I'm not doing my job. So it's it's like just. I just, I hate it that the bank connection doesn't work all the time, but, and digits is, so

Donna Reade

the bank fees is one thing that's like a big, deal. But and that, I think that's one of the big game changers on it, that they actually work through plaid if you have a plaid bank. The other things is like who is the ideal client for digits, because it's not everyone, just like QuickBooks Online is not everyone, or desktop is not everyone if people still use it. But who's the ideal client? And what we mean is a client that wants speed, clarity, and more than endless features. And really it, right now, the way it is, and remember it's a new, it just went to market this year, so it's really cash focused businesses right now because it doesn't have a few things that you might need for accrual based. Really cash focused is great.'cause it built a surface for a cashflow runway. It built you to watch the burn quickly. And it fits owners who wanna make decisions weekly, not quarterly, sometimes daily if their fees are coming in. It fits like firm owners like ours where we want software that to do that repetitive work. So Digits has this autonomous general ledger that works in the background. It's the engine that automates all the bookkeeping workflows. Super cool. And those routes are, and then routes all the exceptions to like us to look at. It has an inbox every day. We can go in and look and see what weird stuff happened.'cause

Deb Kilsheimer

yeah. So it, works a

Donna Reade

little but into all that weird stuff. Yeah.

Deb Kilsheimer

Yeah. The, it's called a, they called it an autonomous general legend, which to me was a lot of big mouthful of words. What's that mean? It means it's running always in the background. And then what it does, it throws out exceptions for you to review. So it, and it go, it can read the bank the memo and figure out what it is. And then if you say, oh, it's not that, it's this, the AI will remember it. Now if you think of the GL product as the hub, and then you're gonna be connecting things now. Now I know when QuickBooks Connect Hassan stood up and said he wanted QuickBooks online to be all things for all people, not my world.

Sharrin Fuller

That's a fail. That's the thing. Somebody was just asking does Digit do payroll? And I'm like, don't do. Go to a payroll company. Payroll payroll, company payroll. Make sure they plug in. Be it. We need digits to be an amazing geo. That's everybody else has a great solution and it allows us to be more flexible. Exactly. You otherwise we're gonna end up with the same thing as Intuit is trying to do, which is failure

Deb Kilsheimer

digits is going to be the, where everything, for lack of a better word, gets dumped into. So if you right now, like Stripe to do your invoicing. bill.com to do your bills. It does ramp, it integrates with you. Go gusto if you do payroll. Now that doesn't mean you can't use a DP or any of the others. I'm a big a DP fan, so I just put in the, entries for the payroll. That's all. It's not hard. We probably you doing it now. I don't want my GL product to be everything. No, because of course QuickBooks, they wanna do bill pay receipt management, merchant services, payroll. And I thought, you can't get any of'em. Why would I want you to so

Dan DeLong

well now, and now they're looking at credit cards they're looking at banking lending those types of things. It's essentially all of the money movement.

Deb Kilsheimer

Yes.

Dan DeLong

That exponentially occurs.

Sharrin Fuller

Money And Intuit's doing like an Affirm type thing now, or they're coming with a firm, I don't know. It is a lot. They like, I like I keep saying it's, there are Taco Bell, right? They just want, they won. They're winning the battles of the things, and this is where it wants to live, which is great for some people, but I, in my opinion I wanna use them for what they, I, what I'm using them for.

Deb Kilsheimer

And you can still use QuickBooks just as your gl. I want to U and integrate this stuff

Sharrin Fuller

after yesterday. I'm gonna check out digits. I'm so

Donna Reade

bad. You can do, yeah, you can do all of this with QuickBooks. You can integrate everything. You have your, yeah, I'm a firm believer that you have, and this is the way I grew up and my other businesses. You have your operational software that runs your business and then you have your GL where you put the totals in and that gives you your general ledger with your p and l and your all balance sheet. Whatever you need for that, for your finances. But I'm a firm believer in always have been that you do not run your operations off your GL software. You run like off specialized industry software's.

Deb Kilsheimer

It's like restaurants. I do a lot of restaurants. Yes.

Donna Reade

Special. I

Deb Kilsheimer

think I don't have in QuickBooks, every hamburger, Coke, Pepsi, Icee, no. French fry I sold. That's in the PO os system. Same thing with payroll. I don't have the individual people. In QuickBooks? No, I have the total gross wage because the thing about digits and where we're all going is in advisory. This gives you the numbers of the business overall to start the advisory piece we've been talking about since I started back in 40 years ago.

Sharrin Fuller

Wait, we, with the stone tablets, etching

Deb Kilsheimer

and tape. Yeah. With, yeah. The big tech thing and when I was starting to work in accounting was we got an electric pencil sharpener. Ooh. But that's what everybody's moving to. So now it gives you insights. You can actually do what you like doing. Let the. AI take care of the data entry, drudgery part. So it brings in everything. So if you wanna look at accounts how'd your payables change? What's this, what's that? If you wanna see what's my best selling product look at your Stripe thing or your square thing, or your POS system. It's not in QuickBooks, now one things it does not do yet is, does not do inventory. So if you have your big heavy inventory, it doesn't do inventory. But if you're a subscription based business you and you don't have to wait for a month end to do the books. I never understood. I remember I was at a Sleater conference one time and somebody stood up and she was all freaked out because the bookkeeper didn't reconcile the book, the bank account monthly. And I raised my hand. I said the only you know why we do it monthly, because that was the, we only got the statement once a month. Now we can do it daily. You

Sharrin Fuller

reconcile daily. Oh, you mean code?

Deb Kilsheimer

No, you can even reconcile, reconcile daily. Why do you have to wait till the end of the month when the paper statement comes? That's old school.

Sharrin Fuller

Oh, I'm just talking about like the, I reconciling two way statement. Yeah, I reconcile to my bank account, but the

Deb Kilsheimer

close. Yeah, but I can wait and just reconcile. I, what do I need the paper statement for? I have all the data right there. So I never understood this. Accountants are so bent in their, oh, we have to reconcile the bank account

Sharrin Fuller

market. What? No, you don't. So I'm gonna come back to you on the devil's advocate of that piece is with all this AI coming in so I'm going to utilize yesterday with all this I AI coming in, I had things in there that were duplicated. I had things that matched to transactions that had nothing. It was a, the, a woman who count anyhow, it's attached to something that I actually had to avoid it out, re-add it, and it reattached. And there are two people have nothing to do with anything. But it won't stop attaching. I'm like I'm saying, that you're going away.

Deb Kilsheimer

You, we

Sharrin Fuller

still need No, I have to go away. What I'm saying is with the, ai, you still have to have something to look at. Yes. Okay. But

Deb Kilsheimer

you do have to go in Sharrin more than once a year.

Dan DeLong

I

Sharrin Fuller

don't have to do anything now. That's for you fools.

Deb Kilsheimer

Yeah. But anyway but that the, it runs in the background for you to do advisory and then it will, and then you look at it and it shoots out the exceptions. This doesn't look normal, this looks weird. Take a look at this. So it runs in the background and giving you the things that don't look normal for you to review. So when you log in, like when you log into QuickBooks online, you go to the bank transaction stuff and you see everything that's happening in digits. You log in, you go to the inbox, which shows you the weird stuff that's happened that we need you to take a look at this. We're not quite sure. And it will learn as you go. So it gets

Donna Reade

headed up. And here's a really, there's a really cool part too with it if you could teach your clients about it too. There's a collaboration system within digits that's really cool and you teach your clients how to use it. You can collaborate them much, much easier than what you can do with, QuickBooks online. You can do it in QuickBooks Online, but it's so much easier in digits. But you, again, you have to learn the system. Then you have to take the time to set up a training plan for your clients to teach them how to use it. Get them actively involved in using it. But for those exceptions, when you just have no idea what they did, which is a lot of things you've got this really, I think it's a really cool collaboration tool. And I'm on the older side of things and let's look at the generation coming up. They don't know anything other than working from a phone. They don't know anything other, some of them don't know anything other than ai. That's how far we're in this. You gotta look at what they're looking at. They don't even know what a check

Deb Kilsheimer

is.

Donna Reade

Yeah. I dunno what a check is. Oh, okay. You

Deb Kilsheimer

can write a check. What's that piece of paper?

Donna Reade

Yeah.

Deb Kilsheimer

I can't sell it. Or Venmo.

Donna Reade

Yeah, that's what they're working with. So as we design our systems and we look at what we're going to use for gls and helping them grow their businesses with our wisdom, our knowledge and experience of business and helping them grow it, and our knowledge and experience of how the numbers work, we have to look at what they're using on the backend too. Help them learn how to and learn how to communicate with them better. So language is everything. When we're doing this, it's always everything. So the way

Deb Kilsheimer

communicate with them. Yeah. What I suggest is tickets give all accountants a free version. So go sign up and get the accountant version. Now the other thing that, what I'm doing is you can pull over your GL in QuickBooks. Okay. As of one, one, pull it over. They'll bring in all the history and then you connect your plaid account. It would only bring in the new stuff since January one. And then if it doesn't work,'cause I've done it about 15 times, you delete it and start over. That didn't work. Let me try again. That didn't work. Let me try it again. I do this when I ha I'm calm and not stressed.

Dan DeLong

Yeah.

Donna Reade

It's

Deb Kilsheimer

because you set yourself

Dan DeLong

in.

Deb Kilsheimer

And I have to Donna frame it. She's talked me off the ledge a couple times. She could, she can tell you.

Donna Reade

Yeah. It's been, yeah, it's a couple

Deb Kilsheimer

times. It takes a I little mean, I'll tell you, you will get frustrated. You'll hate because what you are going to do is exactly what I did. You're gonna say, that's not how it was. And Quin bucks.

Sharrin Fuller

Yeah. Yeah. It's changed. It's different. You have to get to know it.

Deb Kilsheimer

It's different.

Sharrin Fuller

And so I'm looking at a few of the things people are asking and they're all wanting a demo. And I keep reminding everybody, this isn't a digits demo. No. This is a conversation on why two accounting firm owners have decided to move over and what they like about it. So if you guys are looking for a demo digits will happily give you a demo. Tell'em Deb and Donna and Dan and Sharrin sent you. Tell'em all of us. They'll each give us a dollar 50. Yeah.

Deb Kilsheimer

They're

Sharrin Fuller

really

Deb Kilsheimer

nice.

Sharrin Fuller

Yes.

Deb Kilsheimer

The people there sign up and we're starting our chat. Why? To see the frustration stuff here.

Sharrin Fuller

So Deb and Donna some of the questions that are being asked is why, did you choose digits over puzzle or Zero or why, what made you move to Digits?'cause I'm seeing there's some it's up and coming, so there's a little bit of liability I

Deb Kilsheimer

think the main reason was

Sharrin Fuller

because only Debbie and

Deb Kilsheimer

Donna do digits. Really sounded cool. That

Sharrin Fuller

sounded great. Yeah. That's really, that was super cool. That reason alone.

Deb Kilsheimer

Yeah. Debbie and Donna do puzzle doesn't sound

Sharrin Fuller

and brand is everything you guys chose. Sounds like a

Dan DeLong

retirement community.

Sharrin Fuller

Honestly, we have No, it does it Dan, but I appreciate you taking the this to the puzzle part. Uhhuh,

Deb Kilsheimer

we really Jeff and Rob and the digital people. It's not that we don't like the other people, but I believe you cannot chase two rabbits and catch either one. Meaning. I didn't wanna learn puzzle and digits and this and that. I learned QuickBooks, and I can do QuickBooks in my sleep as most of you can. So for me to move to a gl I'm like, okay, which one do I want? And we looked at a lot of them, but we really like what we like Jeff and what he had to say and where he's going with it. So we just decided, okay, this is the one we like and that's the one we picked.

Dan DeLong

So you only have enough water to GR to, to water your grass,

Sharrin Fuller

Jesus

Dan DeLong

Christ. For one minute. Bringing it back to the Dan analogy,

Sharrin Fuller

I have AstroTurf in my yard, I have turf. My grass is always green, so it's always greener on my side of the fence. That's a fact.

Dan DeLong

All right.

Deb Kilsheimer

But that's

Dan DeLong

why we decided

Donna Reade

to, you just had to pick one. And we really liked what they what Jeff and Rob said it, it reached us in a way that we could then process to move forward. And then the product, they talked to us, to be honest, they talked to us more than anyone else ever talk to us. So that's a big advantage and why we move forward and they listen to what we have to say and they take action on it. So it's pretty cool. Yeah. Yeah.

Deb Kilsheimer

We were excited. One day we were talking and we go let's see if they'll if they like our idea of the channel. So we texted'em on a Sunday morning and they answered back like 20 minutes. I'm like, oh my God, Don, they talk so it was amazing to me. And they've been more, they've been fabulous. I just think that customer service and makes a difference. Just yeah, they

Dan DeLong

they seem hungry for the feedback and to be able to make sure that they're steering the ship in the right direction.

Deb Kilsheimer

Yeah. And they're not doing stuff just because let's just let's just throw it out there and we are the Guinea pigs. I feel like a lot of times things happen with QuickBooks anymore.

Dan DeLong

Yeah. And, Lisa asked in the chat, and I, and this is a key point here. Yes. You didn't, take all of your clients and move them all over. No. You're still No using QBO or Oh yeah. QuickBooks, right? Yeah

Deb Kilsheimer

The ones that would fit the digits thing that I thought, okay. I'm not gonna throw my biggest, I'm my biggest client by the way, so I'm looking if I can do me in digits, it's, that's exactly why I actually moved to QBO. I was a huge desktop lover. And I went to QuickBooks Connect one year and they said to me, Alison Ball, y'all know her. Debbie, how come you're not on QuickBooks Online? Oh, I love QuickBooks Desktop. Why do I need to change? Blah, blah, blah. The wristwatch works. And she go, and I thought okay, for Alison, I'll try it out just'cause of you. And I started to use it with the most complicated client I have, which was me three weeks in, I'm like, oh my God, this is a game changer. So I'm moving me over'cause I'm the hardest client I still have. And seeing, oh, this is a game changer. I have to think differently. So now I'm moving over clients that are little teeny ones to get used to it. No.

Dan DeLong

Yeah. And, Deb, I want to talk about the LinkedIn post that you you had done probably like a week ago. Because you didn't shy away from, the silver in your hair, right? The one

Deb Kilsheimer

that, is that the one that says, I am so old? I am,

Dan DeLong

yeah.

Deb Kilsheimer

Am I too old?

Dan DeLong

The there's a lot of folks that are in your age bracket that, that are using this as a, retirement opportunity, right? Using this whole thing as I don't, have enough spoons in my drawer to to, do this, right? I don't have enough water to, water this grass. And you are the poster child of it's, never too late no. To do that. So talk a little bit about that mindset for you being open to trying to move your, own data. This is my QuickBooks on

Deb Kilsheimer

this is like Donna said about the new people are starting businesses all the time. I got tired. I'm gonna be 70. I'm getting tired of doing the everyday bookkeeping and getting'em on board and hooking up. All of that stuff that we all do, I'm thinking I just can't do it anymore. But when I saw this, I go, oh, you know what? I can change how I run a whole new, I can start a whole new practice with this. What, what do most businesses, they don't call you up because they want their bank reconciled?

Sharrin Fuller

No,

Deb Kilsheimer

they don't even call you up.'cause they want a balance sheet and a p and l. They call you up because they want tell me with my business. Alright, great. Yeah, we're gonna use digits. I and this is what it's gonna be. This is how it's gonna be. This is what I'm going to do for you. You know the, main questions you want answered. I have the conversation with them. They don't care what GL you use. If they, if you decide you want bill pay with them. Alright? We're gonna use bill.com okay. I need to do invoicing. Okay, we're going to use Stripe. You see what I mean? They're, open to all of that. So I thought I'm more now of a consultant and an advisor than the bookkeeper behind the scenes who they don't value. I was really, oh, you're just the bookkeeper. I wanna pay you 15 bucks an hour. Uhuh, no, I want to be paid really well because I'm really smart, as are all of you. So I thought digits is my ticket to do that because the world is changing. I just like how I wanna be forward thinking, so that's why I'm doing it like I am. And it's fun. And it's fun.

Dan DeLong

Yeah. And not everybody in that change aspect is looking at it through that lens of this is fun, right? There's an fu part of it. But not fun.

Deb Kilsheimer

Did QuickBooks was not any, was not fun anymore for me. It was not becoming, I would not wake up going, Ooh, what can you know? It, I was, what can I do today? Oh, this frustrates me. This is and then when they came with the new AI thing on top, when that, when did that come out? In May, I thought, oh my God, I am, I so old. I'm like, oh, I remember when I don't like this. I thought, no I, tried it. I do still don't like that bank feed. It's all of these co I can, I have 27 inch monitors and I can't fit it all on the screen and the new bank rec, okay, what am I looking at? And it says, go back to the old way. Oh, this makes sense to me. So I like I didn't like that I was force fed the stuff they thought I would like, this is a good slide. I hope they all download this slide.

Dan DeLong

Yeah this is probably the meat and potatoes of yeah. The promise of digits is sounds great. But when and I've seen the chats floating by and the questions and the q and a and those types of things of does it do this, does it do that? This is really the, meat and potatoes where it comes to what am I in for if I'm considering moving a client into digits? Donna, you wanna

Sharrin Fuller

I like this.

Dan DeLong

Walk us through this.

Sharrin Fuller

This is what everybody's asking. So

Donna Reade

again, this, so as I said in the beginning, the ideal clients, you have to pick and choose. I started a completely separate part of my accounting firm just to find people that fit digits. Not to go find anybody. I found the people that fit digits because one, it doesn't have payroll inside the platform as we read on the top there. It doesn't have inventory, it doesn't have sales tax. So none of these things where I was going out to look for payroll is easily solvable by using a DP or Augusto is an integration that they have. I do not wanna support inventory or sales tax. Lemme talk about the sales tax.

Deb Kilsheimer

Sales tax, the sales tax center. I I do a lot of restaurants. I don't use the sales tax, but then QuickBooks to do the sales tax, I just price it to a liability account, figure out what the sales were, fill out the return. So even the sales tax within it, I don't use it within QuickBooks unless I'm invo. If I use it in QuickBooks, if I'm invoicing through QuickBooks. Then it will figure it out. But I do a lot of car dealers and it does not calculate the sales tax on car dealers correctly. And every time I go to Connect, they go, you need to fix this. And they're not doing it. So I actually run it. I run different reports to get the information. So the fact that digits doesn't do sales tax is not a, is so what?

Donna Reade

It's not really a big deal. What, anyways? Yeah,

Deb Kilsheimer

no, what? And 10 90 nines, I don't do my 10 90 nines through QuickBooks. I use Track 10 99, okay. And a lot of you use a third party for the track ten nine payroll. I always use, I use a third party payroll. I've tried QuickBooks Online payroll, and I've had nothing but bad experiences with that.

Sharrin Fuller

Yeah, I don't use that. Don't, use,

Donna Reade

it. A lot of you don't

Sharrin Fuller

do it.

Donna Reade

Yeah. A lot of, you're already using these things that aren't even tied into the other GL or QuickBooks or even zero. A lot of you aren't doing that, so you're already like, maybe you already have these already set up and you might have a client within your base of clients you could try out with this too. But again, and remember, this is cash base only. So you want cash based clients. Most of the people that I go out and find are cash based only. Anyway, I have very few people and most of us

Audio Only - All Participants

have

Deb Kilsheimer

a hybrid system as it is.

Donna Reade

And it's hybrid. Yeah. Yeah.

Dan DeLong

Invoice. And we're invoice, not talking about cash. Cash basis being their method of payment that they only deal with cash.

Donna Reade

No, Cash based filing. So this is great for all the

Sharrin Fuller

weed

Donna Reade

companies.

Dan DeLong

Yeah. Yep.

Deb Kilsheimer

Most, of us feel small businesses that are cash base is tax. Cash base is taxpayers, yeah. But we have a high

Donna Reade

business, so they don't Oh, they, the only, the one thing they don't have, they don't have an invoicing platform yet. They're working on that. But you can use Stripe for it. They are working on it, we have talked about. But Stripe is really great. Robust is a robust program that I've been using since I started mine. My accounting firm even before then, and did some work with them to help them on their thing. But I love Stripe. I think it's awesome. It brings everything in. It does the job and it keeps it separate. So this is more for your money movement type of clients that are doing working with just maybe a couple credit cards, a bank account? Yeah, they, yeah. And it's great. And it doesn't have this where, anybody can connect right now where you know how everyone says that they have this, oh, we connect with QuickBooks online. We connect with QuickBooks online. We know what that happens when you get a new client. They say, oh, there's an integration that this program that we've never heard of is integrating garbage into QuickBooks Online, and we have to go clean that up.

Deb Kilsheimer

Yeah. How many

Donna Reade

has that happen? It's not there yet. Yeah. Make up one day doesn't happen.

Deb Kilsheimer

It's this new stuff in here. Oh

Donna Reade

yeah. Yeah.

Deb Kilsheimer

It's integrated. Okay. Now I have a pile of crap on my hands.

Donna Reade

Yeah. So that's not happening with indigenous platform. So super. I

Deb Kilsheimer

don't want it to happen. I don't even want it to happen with

Donna Reade

QuickBooks,

Deb Kilsheimer

but they

Donna Reade

I don't think it's gonna happen. I think they, they realize that pain

Deb Kilsheimer

now, Linda, I've see the chat. Linda says, my clients don't wanna pay$15 a month for QBO to connect and download what, who's paying$15 to. That's what

Sharrin Fuller

I said. That's what I was saying. They said some banks I, don't know of any banks that charge for, I don't know any bank, actually. I do know that leave that bank,

Deb Kilsheimer

Wells Fargo used

Sharrin Fuller

to

Deb Kilsheimer

charge for desktop if you got the the Connect one.

Sharrin Fuller

Yep. And they used to charge to add an accountant as a user. It was, you had to have a whole,$10 a month, which, but I don't ever, QuickBooks never charges. QuickBooks does not charge you. The bank charges move from that bank. They're, archaic. If they are charging you to connect,

Donna Reade

find a bank with plaid, then they will

Sharrin Fuller

charge. Yeah. Honestly, just

Deb Kilsheimer

$10 a month. What

Sharrin Fuller

call? Yeah. Yeah. Wow. It's c Yeah. Local banks are good for loans, but man, I don't know if they're good for banking. But anyhow, that's a different episode.

Donna Reade

Yeah. So let's

Dan DeLong

yeah, go ahead.

Sharrin Fuller

Dan gave

Donna Reade

us back on track. Didn't speak. Yeah. So the language, so language is important. Each software has its own language. Digits is no no different. They have their own language. So this is a great slide. I hope you guys download a couple of these slides because this will help you a lot when you get started. So in quick, in QuickBooks we have customers, vendors, contractors. So we know customers and vendors are separated, so you have to have the same customer and they're a vendor also. It's hard sometimes you have to put a C or a V or some way to differentiate in digits. It's called parties. And then within the system it'll know that whether that party had given you money or you had sent money to them. So it's really, it's super great for that. I've seen that work. I love it because I have that situation a lot. Chart of accounts is a category manager. Different name same result. Accounts in the chart of accounts are called categories. Here's where we start to, our brain's gotta shift. We gotta start. Shifting our brain classes and locations, department and locations under dimensions. Again, it's a shift, although I can see in QBO where they're starting to use the term dimensions now. Just that's in the advance. The the big,

Deb Kilsheimer

Hattie do one. The enterprise one.

Donna Reade

The enterprise one. Yep.

Deb Kilsheimer

Yeah.

Donna Reade

Yep. So we could see that kind of coming through if people are starting to use that. Also, bank fees, banking banks and cards reconcile ai. Bank reconciliations. Some of this is you can figure it out quickly. Account register, it's called leg ledge. Deposit and expense. It took us a moment to figure this one out. It took Deb have a longer moment than me, but this was talking off the cliff one day. Deposit and expense pay in, pay out, that was a big one, but it took us a little while, but we got that one down. And attachments, receipts, documents, close the books clo month close or close date. So again just little shifts in the language and then you start to start to understand it better. I'll tell you, when I started working with QuickBooks Online, I came out of a corporation and when I started working with QuickBooks Online, I didn't understand it at all.'cause it was written for business owners. Once I made the language shift, boom, it was like the light bulbs went on and I got it and I never looked back. Same thing here, it's just work with it and the light bulb will come on eventually.

Deb Kilsheimer

You'll get it. Just like first, my first kid, when I had my first kid, I didn't know what I was doing. By the time number two came along, I was a pro.

Dan DeLong

And then we had talked about their core integrations that they have. So like payroll for is for gusto and bills and expense for Bill and ramp and Stripe for revenue sides of things. And their ecosystem is just getting started. Yeah. Li Lisa, I mentioned something in the chat. As far as like using QBO and digits together can you, don't necessarily need to do with the same company. It's one or the other with you where you're talking about, or can you. Incorporate

Deb Kilsheimer

the two. Sure you could do anything, but I mean, you

Sharrin Fuller

could run. I don't think they'd easily speak to each other though.

Donna Reade

No, you wouldn't maybe run side by side until you make sure that the one that digits working

Sharrin Fuller

where

Donna Reade

you want. Then dig.

Sharrin Fuller

Honestly, if you don't love, if you don't love QuickBooks gl, then why do you wanna be on them for anything else? I would wanna move completely.'cause QuickBooks, we should all, the number one thing we should love about QuickBooks should be the gl, right? As accountants and everything else is just an addition. If we like it, except for payroll, it's not even an option. But so in my, and this is my 2 cents, right? So I'm like, if I'm moving to digits or somewhere else. So one thing I wanna talk to you guys, let's talk about pricing real quick. So I know that's been a thing. So I go on there and I can't see accounting pricing, but do you know what the accounting pricing is? Because honestly, I look at a hundred dollars a client at digits. I'm like, piece, I'm not paying that. No, that's what the client

Deb Kilsheimer

pays.

Sharrin Fuller

Business owner oversee,

Deb Kilsheimer

I'll

Sharrin Fuller

tell you that the

Deb Kilsheimer

client fee is a hundred dollars

Sharrin Fuller

uhhuh,

Deb Kilsheimer

but it

Sharrin Fuller

has all the fee plus. And what's our fee is an accountant for our clients.

Deb Kilsheimer

We pay you can pay like you can get it has limited, you can get a$10 one a month, a$10 a month, which is like for really like 200 transactions during the year.

Sharrin Fuller

So I see they have starter on their pricing and it's

Donna Reade

coming up. Cool. So what? Yeah, so what they have is, how it works is they have an accountant platform. This is new, it just came up in the last three months. They have an accountant platform. You sign up you can sign your firm. You get a firm account for free. You get a demo account Also, you also then get your pricing. And within the accountant platform there are three levels. I think there's a really small one that's 10 bucks. There's one that's around 35, 35. 40. It's 35. Okay. Now we're talking and there's one that's a hundred bucks. Okay. That's what as an accountant. If there's just a business owner going in, they're only seeing that a hundred dollars.

Deb Kilsheimer

Now, let me tell you, don't get me started on having people complain about the price of their software. This is the cost news. I don.

Donna Reade

Here we go.

Sharrin Fuller

I get it. But you have, we just did. So it's,

Deb Kilsheimer

I think it's a change. I complain about it. It's the brains of your business they spend,

Sharrin Fuller

so I get that

Deb Kilsheimer

know.

Sharrin Fuller

But you still have to transition these people who are either using Excel or using nothing or using QuickBooks to simple start for 10. Be have better

Deb Kilsheimer

salespeople. You gotta learn how to sell.

Sharrin Fuller

Deb, I get that you and I are saying the same thing, but I'm saying there has to be, there's gotta be something between no and f you. This is what you're doing. So that's what I'm saying. Like we do, but as they have digits has to sell us as an accountant first they have to sell me on why, and then I can sell my clients. Just like I, I sell my clients on why they should continue to pay QuickBooks$85 and 33 cents a month. And I anyhow, Dan's looking like he wants us to wrap. Dan's doing this to us. I, they start questioning

Deb Kilsheimer

me about why they should have software. I just read them the riot act.

Dan DeLong

Let's, I don't, let's bring this Anyway, let's bring us in for a landing.'cause we are at the, top of the hour. I did launch the couple poll questions ninja style in the background because I didn't want to interrupt the, great conversation that we were having. So give us give us Donna and Deb, what are your final thoughts about is this a good transition? How, where are you at in, in your journey of evaluating or using it with regards to digits?

Deb Kilsheimer

Digits will not cook your dinner, clean your house and tuck you in at night.

Dan DeLong

Yeah.

Deb Kilsheimer

Matter If it did, we'd all be on the waiting list. The psychic version is not available. Matters. Yeah. It can do something that matters just as much for your work and you keep the books moving without you touching every single transaction. And it services the tra the exceptions that actually need your brain. And that's the point. The future of accounting is not more hours, it's better judgment delivered faster with less rework. So this tool helps the ledger stay current and helps explain the numbers in plain English. So it's not, it's really not a software up upgrade, it's a business model upgrade.

Dan DeLong

Awesome.

Sharrin Fuller

What do

Deb Kilsheimer

you

Sharrin Fuller

I think

Donna Reade

so, yeah. That was important. A business model upgrade. I thought that was important. So here's like what we're asking. Just don't treat digits like it's a religion. Treat it like you're like a pilot. Just pick one client, one ideal client that you think would work well with digits. Set a baseline set. How long does it take to close? How reconcile emails, how often clients ask for the same cash question. So you go do the dig that you have to go dig for. Take your time, learn it. Learn it really well. Learn the language. Then start testing and see what changes. Run'em. You can run your own firm. You can actually do your own firm, which I'm doing. I have two. So I'm running both of them on there. Running into little things here and there and seeing, actually seeing, again, business model change. Business model upgrade. Seeing where I can change my business model on my two firms also. So it's. That's where you wanna go. You wanna try it, test it, see what clients it'll work for. It will not work for all clients.

Deb Kilsheimer

And remember, that's love. You're answering the questions of the clients. Yes. In the past, we've, here's your balance sheet and your income statement. This is what I'm going to tell you. You should know this is different. Now you ask them, what do you wanna know? And you get the software to tell them the answers they're looking for. It is a business model change. And that's challenging because for how many empty million years have we been doing accounting the same old way?

Donna Reade

Who reads those reports? People like forever send those reports out. The balance sheet. The p and l Don't train people how to read'em. I never personally send them. I don't because I know they're not gonna read them. I answer questions. I know I

Deb Kilsheimer

at one time said a QuickBooks's,

Donna Reade

because that's, I do, because I don't

Deb Kilsheimer

send those reports. I thought I was gonna, there was gonna be a ride in pitchforks.

Donna Reade

Yeah.

Dan DeLong

All right.

Sharrin Fuller

I say that all the time too on my HOA board. I'm like, if we, and if we make this happen, they're gonna show up at our door with the pitchforks, they're gonna string me.

Dan DeLong

I appreciate all three of you ladies joining me here today. I certainly feel outnumbered in this good. In this panel and how I

Sharrin Fuller

feel every day.

Dan DeLong

And so next time on the QB Power Hour, we're gonna actually going to have a, more intimate chat with Sharrin to talk about. As she's joined me as in this journey of being the cohos I didn't, of the QB Power Hour. We're gonna talk a little bit about her book and the journey that we've that she's had. Not we, but'cause yay we're, just barely joining it together. To get, to know more about Sharrin and what she's been what she's been up to these these days. And we appreciate you all sticking around for as much as, as long over the hour as you can. We know you got other things to do other than joining us here. I think Murph said he, he appreciated the break in his daily life every, couple weeks. So we appreciate that Murph, and we will see you next time on the QB Power Hour everybody.

Sharrin Fuller

Thanks for having us. Bye everybody. Thank you. Bye-bye.