In the 3rd and final episode of a conversation with Jesse Pearlman, Agilist and Customer Success Expert at CA Technologies (formerly Rally Software), we discuss what it takes to be a Scrum Master and Agile Coach, the needed soft skills, the ability to find value in conflict, the resistance of executives, iterative waterfall, conscious evolution, taking snapshots and the overcoming of habituation, being objective, the beginner's mind, learning, adapting, and sharing, and the benefits gained in helping others.