{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":0.869,"body":"Pick up the phone."},{"startTime":0.959,"endTime":4.649,"body":"ChatGPT is calling with today's"},{"startTime":0.959,"endTime":4.649,"body":"special guest, Alex Puga."},{"startTime":5.429,"endTime":7.319,"body":"Today's episode is brought"},{"startTime":5.429,"endTime":7.319,"body":"to you by the bestseller"},{"startTime":7.319,"endTime":8.819,"body":"Chat, GPT Profits."},{"startTime":8.819,"endTime":11.039,"body":"This book is the Missing"},{"startTime":8.819,"endTime":11.039,"body":"Instruction Manual to get"},{"startTime":11.039,"endTime":13.469,"body":"you up and running with"},{"startTime":11.039,"endTime":13.469,"body":"chat g bt in a matter of"},{"startTime":13.469,"endTime":14.609,"body":"minutes as a special gift."},{"startTime":14.819,"endTime":17.729,"body":"You can get it absolutely"},{"startTime":14.819,"endTime":17.729,"body":"free@artificialintelligencepod.com"},{"startTime":18.029,"endTime":20.879,"body":"slash gift, or at the link"},{"startTime":18.029,"endTime":20.879,"body":"right below this episode."},{"startTime":20.879,"endTime":22.649,"body":"Make sure to grab your"},{"startTime":20.879,"endTime":22.649,"body":"copy before it goes"},{"startTime":22.649,"endTime":23.969,"body":"back up to full price."},{"startTime":24.913,"endTime":26.323,"body":"Are you tired of"},{"startTime":24.913,"endTime":26.323,"body":"dealing with your boss?"},{"startTime":26.323,"endTime":28.453,"body":"Do you feel underpaid"},{"startTime":26.323,"endTime":28.453,"body":"and underappreciated?"},{"startTime":28.693,"endTime":31.033,"body":"If you wanna make it online,"},{"startTime":28.693,"endTime":31.033,"body":"fire your boss and start living"},{"startTime":31.033,"endTime":32.473,"body":"your retirement dreams now."},{"startTime":32.773,"endTime":34.693,"body":"Then you can come"},{"startTime":32.773,"endTime":34.693,"body":"to the right place."},{"startTime":34.843,"endTime":36.913,"body":"Welcome to the Artificial"},{"startTime":34.843,"endTime":36.913,"body":"Intelligence Podcast."},{"startTime":37.153,"endTime":39.433,"body":"You will learn how to use"},{"startTime":37.153,"endTime":39.433,"body":"artificial intelligence to"},{"startTime":39.433,"endTime":42.193,"body":"open new revenue streams and"},{"startTime":39.433,"endTime":42.193,"body":"make money while you sleep."},{"startTime":42.223,"endTime":43.783,"body":"Presented live from a"},{"startTime":42.223,"endTime":43.783,"body":"tropical island in the"},{"startTime":43.783,"endTime":45.943,"body":"South Pacific by bestselling"},{"startTime":43.783,"endTime":45.943,"body":"author Jonathan Green."},{"startTime":46.273,"endTime":48.433,"body":"Now here's your host."},{"startTime":50.116,"endTime":52.096,"body":"I'm really excited to have"},{"startTime":50.116,"endTime":52.096,"body":"you here, Alex, because"},{"startTime":52.156,"endTime":55.666,"body":"there've been a lot of"},{"startTime":52.156,"endTime":55.666,"body":"changes, especially recently"},{"startTime":55.666,"endTime":59.926,"body":"with how AI is getting used"},{"startTime":55.666,"endTime":59.926,"body":"more and more, and now that"},{"startTime":59.976,"endTime":62.946,"body":"there's more real time ability"},{"startTime":59.976,"endTime":62.946,"body":"and there's more AI voices."},{"startTime":62.946,"endTime":65.676,"body":"A lot of people are starting"},{"startTime":62.946,"endTime":65.676,"body":"to think, should I have."},{"startTime":66.396,"endTime":67.716,"body":"ChatGPT answered"},{"startTime":66.396,"endTime":67.716,"body":"the phone for me."},{"startTime":67.716,"endTime":69.666,"body":"Should have an AI do the"},{"startTime":67.716,"endTime":69.666,"body":"sales calls, and there's a"},{"startTime":69.666,"endTime":72.426,"body":"lot of different versions"},{"startTime":69.666,"endTime":72.426,"body":"that everywhere from an AI"},{"startTime":72.426,"endTime":73.806,"body":"does the entire sales process."},{"startTime":73.926,"endTime":76.656,"body":"TOIs are doing cold calling,"},{"startTime":73.926,"endTime":76.656,"body":"Theis are doing video calling."},{"startTime":77.256,"endTime":79.296,"body":"And just maybe give start off"},{"startTime":77.256,"endTime":79.296,"body":"by just letting us know where"},{"startTime":79.296,"endTime":81.906,"body":"is the world right now, what"},{"startTime":79.296,"endTime":81.906,"body":"tools are actually working and"},{"startTime":81.906,"endTime":84.636,"body":"what tools making promises they"},{"startTime":81.906,"endTime":84.636,"body":"can't quite live up to just yet."},{"startTime":86.316,"endTime":87.096,"body":"Yeah, definitely."},{"startTime":87.096,"endTime":89.046,"body":"I think first of all,"},{"startTime":87.096,"endTime":89.046,"body":"thanks for having me."},{"startTime":89.136,"endTime":91.236,"body":"And yeah, very great question."},{"startTime":91.236,"endTime":94.806,"body":"I think there's a lot of"},{"startTime":91.236,"endTime":94.806,"body":"tools, a lot of tools that"},{"startTime":94.806,"endTime":97.266,"body":"might be over promising a lot"},{"startTime":94.806,"endTime":97.266,"body":"of tools that are building"},{"startTime":97.326,"endTime":101.726,"body":"things that are of value, but"},{"startTime":97.326,"endTime":101.726,"body":"might not be where we hope,"},{"startTime":101.726,"endTime":103.016,"body":"where we expect them to be."},{"startTime":104.836,"endTime":108.016,"body":"In my day to day, I use"},{"startTime":104.836,"endTime":108.016,"body":"a lot of different jobs."},{"startTime":108.016,"endTime":111.166,"body":"I like to say hypergrowth a"},{"startTime":108.016,"endTime":111.166,"body":"research and development firm"},{"startTime":111.376,"endTime":114.436,"body":"in a way we'd like to experiment"},{"startTime":111.376,"endTime":114.436,"body":"with a lot of different tools."},{"startTime":114.556,"endTime":119.966,"body":"Obviously since chat GBT was"},{"startTime":114.556,"endTime":119.966,"body":"released to the public about"},{"startTime":120.026,"endTime":121.976,"body":"two years ago, which is crazy."},{"startTime":122.336,"endTime":123.146,"body":"Time flies."},{"startTime":123.356,"endTime":124.616,"body":"Seems like it was"},{"startTime":123.356,"endTime":124.616,"body":"just this year."},{"startTime":124.616,"endTime":129.046,"body":"But a lot of people have"},{"startTime":124.616,"endTime":129.046,"body":"been leaning on or trying"},{"startTime":129.046,"endTime":132.406,"body":"to cut corners, I'd"},{"startTime":129.046,"endTime":132.406,"body":"like to say, using ai."},{"startTime":133.096,"endTime":135.406,"body":"And unfortunately we"},{"startTime":133.096,"endTime":135.406,"body":"can't really trust."},{"startTime":135.961,"endTime":142.111,"body":"That the tools are at that"},{"startTime":135.961,"endTime":142.111,"body":"point yet today to, and that"},{"startTime":142.111,"endTime":146.181,"body":"point being letting them run"},{"startTime":142.111,"endTime":146.181,"body":"loose and get the job done, and"},{"startTime":146.181,"endTime":149.111,"body":"then you can just really trust"},{"startTime":146.181,"endTime":149.111,"body":"that the job is getting done."},{"startTime":149.661,"endTime":153.481,"body":"Currently the way we do things"},{"startTime":149.661,"endTime":153.481,"body":"now is we're really hands on."},{"startTime":153.481,"endTime":156.841,"body":"We wanna make sure that"},{"startTime":153.481,"endTime":156.841,"body":"the AI essentially is doing"},{"startTime":156.841,"endTime":158.161,"body":"what it needs to be doing."},{"startTime":158.381,"endTime":161.381,"body":"That requires a lot of manual"},{"startTime":158.381,"endTime":161.381,"body":"checks, making sure that"},{"startTime":161.421,"endTime":164.611,"body":"whether it's the data that"},{"startTime":161.421,"endTime":164.611,"body":"we're sourcing is clean or"},{"startTime":164.611,"endTime":166.681,"body":"even the messaging is right."},{"startTime":166.681,"endTime":168.811,"body":"I've played around with"},{"startTime":166.681,"endTime":168.811,"body":"a lot of different tools."},{"startTime":168.811,"endTime":172.841,"body":"I'm sure you've heard or you"},{"startTime":168.811,"endTime":172.841,"body":"may have heard in the past"},{"startTime":172.841,"endTime":174.701,"body":"of, like Clay for example."},{"startTime":174.751,"endTime":176.011,"body":"They're big right now."},{"startTime":176.061,"endTime":178.101,"body":"They're essentially a"},{"startTime":176.061,"endTime":178.101,"body":"platform that allows you to."},{"startTime":179.016,"endTime":182.786,"body":"To piece together your workflow"},{"startTime":179.016,"endTime":182.786,"body":"AI included, you're able to"},{"startTime":182.786,"endTime":187.251,"body":"touch your or pass in your API"},{"startTime":182.786,"endTime":187.251,"body":"key points and essentially query"},{"startTime":187.261,"endTime":191.781,"body":"their chat, GBT, their ai using"},{"startTime":187.261,"endTime":191.781,"body":"the information that was scraped"},{"startTime":191.781,"endTime":196.531,"body":"online to then provide or build"},{"startTime":191.781,"endTime":196.531,"body":"a personalized relevant message."},{"startTime":196.531,"endTime":198.871,"body":"So Clay, one of those"},{"startTime":196.531,"endTime":198.871,"body":"big players out there,"},{"startTime":198.871,"endTime":201.541,"body":"I think they're one"},{"startTime":198.871,"endTime":201.541,"body":"of the good ones that."},{"startTime":202.306,"endTime":204.556,"body":"Aren't necessarily"},{"startTime":202.306,"endTime":204.556,"body":"over promising."},{"startTime":204.556,"endTime":206.206,"body":"They're just like,"},{"startTime":204.556,"endTime":206.206,"body":"here's a platform."},{"startTime":206.276,"endTime":208.946,"body":"A lot of the time there"},{"startTime":206.276,"endTime":208.946,"body":"is some skill that goes"},{"startTime":208.946,"endTime":211.236,"body":"into prompting ais."},{"startTime":211.476,"endTime":213.066,"body":"So it's not just"},{"startTime":211.476,"endTime":213.066,"body":"about using 'em."},{"startTime":213.066,"endTime":215.106,"body":"You need to know how"},{"startTime":213.066,"endTime":215.106,"body":"to use them correctly."},{"startTime":215.106,"endTime":218.286,"body":"So that's where Clay comes"},{"startTime":215.106,"endTime":218.286,"body":"in and they really do have"},{"startTime":218.286,"endTime":221.926,"body":"a lot of nice resources"},{"startTime":218.286,"endTime":221.926,"body":"that explain and show you"},{"startTime":221.926,"endTime":223.676,"body":"how to prompt these ais."},{"startTime":223.676,"endTime":226.236,"body":"And they're not promising"},{"startTime":223.676,"endTime":226.236,"body":"any magic there."},{"startTime":226.886,"endTime":231.606,"body":"Other tools, other AI tools"},{"startTime":226.886,"endTime":231.606,"body":"besides just the typical"},{"startTime":231.606,"endTime":237.026,"body":"clawed philanthropic and chat"},{"startTime":231.606,"endTime":237.026,"body":"ai are very few, so we wanna"},{"startTime":237.026,"endTime":240.726,"body":"be able to, I think today"},{"startTime":237.026,"endTime":240.726,"body":"a lot of tools are saying"},{"startTime":240.736,"endTime":244.906,"body":"there's ai but it's just"},{"startTime":240.736,"endTime":244.906,"body":"not as seamless as we think."},{"startTime":245.506,"endTime":248.656,"body":"I wish I could, give"},{"startTime":245.506,"endTime":248.656,"body":"out a few more tools."},{"startTime":248.656,"endTime":251.896,"body":"But I think at the top of my"},{"startTime":248.656,"endTime":251.896,"body":"head right now clay is one of"},{"startTime":251.896,"endTime":254.566,"body":"those big players that, that"},{"startTime":251.896,"endTime":254.566,"body":"a lot of people are using"},{"startTime":254.566,"endTime":255.676,"body":"and starting to look into."},{"startTime":257.746,"endTime":260.026,"body":"So it's really"},{"startTime":257.746,"endTime":260.026,"body":"interesting to me."},{"startTime":260.026,"endTime":262.246,"body":"So I have a couple"},{"startTime":260.026,"endTime":262.246,"body":"of ideas in my head."},{"startTime":262.246,"endTime":266.386,"body":"The first is that a lot of"},{"startTime":262.246,"endTime":266.386,"body":"times like data mining things"},{"startTime":266.386,"endTime":267.886,"body":"get one or two things wrong."},{"startTime":268.336,"endTime":270.526,"body":"So especially my"},{"startTime":268.336,"endTime":270.526,"body":"name is super common."},{"startTime":271.006,"endTime":271.366,"body":"There are."},{"startTime":271.726,"endTime":273.706,"body":"Tens of thousands of people"},{"startTime":271.726,"endTime":273.706,"body":"that name Jonathan Green."},{"startTime":273.766,"endTime":277.756,"body":"So it's very common for"},{"startTime":273.766,"endTime":277.756,"body":"people to mix me up with"},{"startTime":277.756,"endTime":281.446,"body":"other Jonathan Greens because"},{"startTime":277.756,"endTime":281.446,"body":"there's just so many of us."},{"startTime":281.446,"endTime":282.976,"body":"There's, I'm not"},{"startTime":281.446,"endTime":282.976,"body":"the only author."},{"startTime":283.396,"endTime":285.596,"body":"There's one Jonathan"},{"startTime":283.396,"endTime":285.596,"body":"Green writes movies like"},{"startTime":285.596,"endTime":286.376,"body":"A Fault in Our Stars."},{"startTime":286.376,"endTime":288.296,"body":"It was written by another"},{"startTime":286.376,"endTime":288.296,"body":"John Green, and then there's"},{"startTime":288.296,"endTime":290.306,"body":"a science fiction author, and"},{"startTime":288.296,"endTime":290.306,"body":"then there's a famous painter."},{"startTime":290.306,"endTime":291.926,"body":"So there's a lot of"},{"startTime":290.306,"endTime":291.926,"body":"people with the name."},{"startTime":291.926,"endTime":294.476,"body":"And there's also a lawn care"},{"startTime":291.926,"endTime":294.476,"body":"company called Jonathan Green."},{"startTime":295.076,"endTime":297.566,"body":"So I used to, when people"},{"startTime":295.076,"endTime":297.566,"body":"would search my name,"},{"startTime":297.566,"endTime":298.466,"body":"that would come up first."},{"startTime":298.466,"endTime":299.996,"body":"So one of the things"},{"startTime":298.466,"endTime":299.996,"body":"that I always worry"},{"startTime":299.996,"endTime":302.906,"body":"about is false positives."},{"startTime":302.996,"endTime":306.146,"body":"So it's that thing you do where"},{"startTime":302.996,"endTime":306.146,"body":"you try to show someone like"},{"startTime":306.146,"endTime":308.156,"body":"how much you care, and you"},{"startTime":306.146,"endTime":308.156,"body":"say the names of their kids,"},{"startTime":308.156,"endTime":309.236,"body":"but then you get one wrong."},{"startTime":310.196,"endTime":313.316,"body":"That little mistake"},{"startTime":310.196,"endTime":313.316,"body":"ends up actually undoing"},{"startTime":313.316,"endTime":315.566,"body":"all the positives of"},{"startTime":313.316,"endTime":315.566,"body":"doing that research."},{"startTime":315.566,"endTime":317.346,"body":"And that's one of"},{"startTime":315.566,"endTime":317.346,"body":"the challenges."},{"startTime":317.346,"endTime":320.136,"body":"And even when I take one of"},{"startTime":317.346,"endTime":320.136,"body":"these podcasts and I have"},{"startTime":320.136,"endTime":322.326,"body":"an AI write the show notes,"},{"startTime":320.136,"endTime":322.326,"body":"sometimes it makes me and"},{"startTime":322.326,"endTime":324.966,"body":"the other person up and will"},{"startTime":322.326,"endTime":324.966,"body":"write stuff about the other"},{"startTime":324.966,"endTime":326.256,"body":"person that is about me."},{"startTime":327.386,"endTime":329.726,"body":"These little mistakes can"},{"startTime":327.386,"endTime":329.726,"body":"get bigger and bigger."},{"startTime":330.116,"endTime":332.686,"body":"So that's one of the things"},{"startTime":330.116,"endTime":332.686,"body":"I worry about with data"},{"startTime":332.686,"endTime":334.276,"body":"mining where you're just"},{"startTime":332.686,"endTime":334.276,"body":"not paying attention."},{"startTime":334.276,"endTime":336.106,"body":"It's like I always wanted"},{"startTime":334.276,"endTime":336.106,"body":"to say what's the source?"},{"startTime":336.766,"endTime":338.596,"body":"'cause sometimes we all"},{"startTime":336.766,"endTime":338.596,"body":"have seen where ChatGPT, BT"},{"startTime":338.596,"endTime":340.636,"body":"will just lie to you and I."},{"startTime":341.021,"endTime":345.341,"body":"The other thing I think about a"},{"startTime":341.021,"endTime":345.341,"body":"lot is trust sales, especially"},{"startTime":345.341,"endTime":349.691,"body":"over the phone, is so much"},{"startTime":345.341,"endTime":349.691,"body":"about, do I trust this person?"},{"startTime":349.691,"endTime":351.081,"body":"Same thing, even when"},{"startTime":349.691,"endTime":351.081,"body":"you're buying a car."},{"startTime":351.081,"endTime":352.911,"body":"Do I think this person's"},{"startTime":351.081,"endTime":352.911,"body":"telling me the truth or are"},{"startTime":352.911,"endTime":354.051,"body":"they taking me for a ride?"},{"startTime":354.681,"endTime":359.781,"body":"And when you put AI in the"},{"startTime":354.681,"endTime":359.781,"body":"middle, if someone realizes it."},{"startTime":361.596,"endTime":363.456,"body":"That can shatter the trust."},{"startTime":363.456,"endTime":368.916,"body":"So the best way to make"},{"startTime":363.456,"endTime":368.916,"body":"people hate you is to trick"},{"startTime":368.916,"endTime":371.886,"body":"them because then they"},{"startTime":368.916,"endTime":371.886,"body":"either go, either they're"},{"startTime":371.886,"endTime":373.446,"body":"dumb or you are a jerk."},{"startTime":373.506,"endTime":375.216,"body":"That's their two choices"},{"startTime":373.506,"endTime":375.216,"body":"for what happened."},{"startTime":375.216,"endTime":378.216,"body":"And so they will dramatically"},{"startTime":375.216,"endTime":378.216,"body":"get really mad at you."},{"startTime":378.216,"endTime":380.811,"body":"I've seen this happen more"},{"startTime":378.216,"endTime":380.811,"body":"common when someone leaves"},{"startTime":380.811,"endTime":383.986,"body":"in a comment and they think"},{"startTime":380.811,"endTime":383.986,"body":"it's a really nice comment,"},{"startTime":383.986,"endTime":385.846,"body":"and the person, the author"},{"startTime":383.986,"endTime":385.846,"body":"of the social media post"},{"startTime":385.846,"endTime":388.126,"body":"responds and then they"},{"startTime":385.846,"endTime":388.126,"body":"realize it was an AI comment."},{"startTime":388.846,"endTime":390.986,"body":"They get so mad,"},{"startTime":388.846,"endTime":390.986,"body":"like really mad."},{"startTime":390.986,"endTime":393.806,"body":"Even I don't get that mad about"},{"startTime":390.986,"endTime":393.806,"body":"it, I get annoyed, but I've"},{"startTime":393.806,"endTime":395.546,"body":"seen people like Level 10 rage."},{"startTime":395.546,"endTime":397.586,"body":"Like they want the person's"},{"startTime":395.546,"endTime":397.586,"body":"social media accounts deleted."},{"startTime":397.766,"endTime":400.476,"body":"They want the person banned"},{"startTime":397.766,"endTime":400.476,"body":"from the internet because I."},{"startTime":401.301,"endTime":403.311,"body":"Of the switch from feeling"},{"startTime":401.301,"endTime":403.311,"body":"good to feeling bad."},{"startTime":403.311,"endTime":407.771,"body":"So that's my biggest fear"},{"startTime":403.311,"endTime":407.771,"body":"with having AI in the"},{"startTime":407.771,"endTime":410.111,"body":"process because these"},{"startTime":407.771,"endTime":410.111,"body":"little mistakes can happen."},{"startTime":410.141,"endTime":413.381,"body":"I used to have, when my YouTube"},{"startTime":410.141,"endTime":413.381,"body":"channel was really small, I"},{"startTime":413.381,"endTime":416.921,"body":"just set up to have ChatGPT"},{"startTime":413.381,"endTime":416.921,"body":"automatically reply when"},{"startTime":416.921,"endTime":419.741,"body":"someone would leave a post,"},{"startTime":416.921,"endTime":419.741,"body":"and at first it would just say,"},{"startTime":419.741,"endTime":420.611,"body":"oh, thanks for the comment."},{"startTime":420.611,"endTime":421.571,"body":"Whenever someone"},{"startTime":420.611,"endTime":421.571,"body":"would say something."},{"startTime":421.571,"endTime":422.321,"body":"Simple stuff like that."},{"startTime":423.146,"endTime":426.866,"body":"And then someone asked me if I"},{"startTime":423.146,"endTime":426.866,"body":"was the one who'd made a piece"},{"startTime":426.866,"endTime":429.086,"body":"of software, and then chat"},{"startTime":426.866,"endTime":429.086,"body":"chief goes, yep, we sure did."},{"startTime":429.296,"endTime":429.926,"body":"What do you think of it?"},{"startTime":429.926,"endTime":431.036,"body":"And I was like, that's a lie."},{"startTime":431.426,"endTime":432.446,"body":"It was like a huge lie."},{"startTime":432.896,"endTime":435.086,"body":"So I turned it off"},{"startTime":432.896,"endTime":435.086,"body":"immediately when I saw that."},{"startTime":435.476,"endTime":437.186,"body":"'cause up until then, it"},{"startTime":435.476,"endTime":437.186,"body":"was supposed to just do when"},{"startTime":437.186,"endTime":439.586,"body":"people leave a mean comment,"},{"startTime":437.186,"endTime":439.586,"body":"just respond positively."},{"startTime":439.586,"endTime":441.506,"body":"So unlike me I don't"},{"startTime":439.586,"endTime":441.506,"body":"get pulled into it."},{"startTime":442.046,"endTime":444.506,"body":"And I, that's the"},{"startTime":442.046,"endTime":444.506,"body":"danger is that."},{"startTime":445.151,"endTime":446.951,"body":"AI has variance."},{"startTime":446.951,"endTime":450.731,"body":"So sometimes it will drift a"},{"startTime":446.951,"endTime":450.731,"body":"little bit and say something"},{"startTime":450.731,"endTime":453.161,"body":"that's just completely not"},{"startTime":450.731,"endTime":453.161,"body":"true, and now you're stuck."},{"startTime":453.161,"endTime":454.721,"body":"Either you tell the"},{"startTime":453.161,"endTime":454.721,"body":"person, oh, that was an ai."},{"startTime":454.721,"endTime":457.001,"body":"I've been tricking you the"},{"startTime":454.721,"endTime":457.001,"body":"whole time, or you have to stick"},{"startTime":457.001,"endTime":459.251,"body":"with whatever the AI promised,"},{"startTime":457.001,"endTime":459.251,"body":"or whatever lie had said."},{"startTime":459.581,"endTime":461.501,"body":"So those are kind of"},{"startTime":459.581,"endTime":461.501,"body":"things that I worry about"},{"startTime":461.501,"endTime":463.721,"body":"a little bit, especially"},{"startTime":461.501,"endTime":463.721,"body":"with AI on phone calls."},{"startTime":464.666,"endTime":467.346,"body":"Yeah and that's what I"},{"startTime":464.666,"endTime":467.346,"body":"was mentioning earlier."},{"startTime":467.346,"endTime":469.716,"body":"You have to babysit"},{"startTime":467.346,"endTime":469.716,"body":"it quite a bit."},{"startTime":469.786,"endTime":473.756,"body":"Making sure that it's not"},{"startTime":469.786,"endTime":473.756,"body":"pulling the wrong, person."},{"startTime":473.756,"endTime":475.916,"body":"It's not saying the"},{"startTime":473.756,"endTime":475.916,"body":"wrong things, it's not"},{"startTime":476.126,"endTime":478.406,"body":"quoting the wrong sources."},{"startTime":478.436,"endTime":480.776,"body":"That's basically, that"},{"startTime":478.436,"endTime":480.776,"body":"trust factor, right?"},{"startTime":480.776,"endTime":484.556,"body":"Like of, as a user, like being"},{"startTime":480.776,"endTime":484.556,"body":"able to trust AI as a user."},{"startTime":484.556,"endTime":487.906,"body":"And then obviously you touched"},{"startTime":484.556,"endTime":487.906,"body":"on being able to trust it"},{"startTime":487.996,"endTime":489.946,"body":"from a receiving standpoint."},{"startTime":490.076,"endTime":492.926,"body":"And you're totally"},{"startTime":490.076,"endTime":492.926,"body":"on point with that."},{"startTime":492.996,"endTime":496.086,"body":"If I were to receive just"},{"startTime":492.996,"endTime":496.086,"body":"an automated message, it's"},{"startTime":496.086,"endTime":497.436,"body":"so easy to ignore and."},{"startTime":499.461,"endTime":502.911,"body":"Archive it, pass it on into"},{"startTime":499.461,"endTime":502.911,"body":"delete, whatever the case is."},{"startTime":503.011,"endTime":505.041,"body":"And then you're just like,"},{"startTime":503.011,"endTime":505.041,"body":"look these people aren't"},{"startTime":505.041,"endTime":507.891,"body":"even gonna know if I saw"},{"startTime":505.041,"endTime":507.891,"body":"the message or anything."},{"startTime":507.891,"endTime":510.321,"body":"They're just, they pro they"},{"startTime":507.891,"endTime":510.321,"body":"probably sent this message"},{"startTime":510.321,"endTime":512.061,"body":"out to thousands of others."},{"startTime":512.111,"endTime":515.081,"body":"You have that feeling that"},{"startTime":512.111,"endTime":515.081,"body":"it doesn't matter if I"},{"startTime":515.081,"endTime":516.731,"body":"don't res respond because."},{"startTime":517.251,"endTime":520.861,"body":"It's just an ai, I'm not hurting"},{"startTime":517.251,"endTime":520.861,"body":"anyone's feelings at that point."},{"startTime":520.861,"endTime":524.261,"body":"But then, yeah, there's also"},{"startTime":520.861,"endTime":524.261,"body":"that trust factor from the user"},{"startTime":524.531,"endTime":529.001,"body":"perspective where it's can I"},{"startTime":524.531,"endTime":529.001,"body":"let it run loose and will it"},{"startTime":529.001,"endTime":532.751,"body":"do what I want it to do without"},{"startTime":529.001,"endTime":532.751,"body":"breaking the trust of others?"},{"startTime":535.436,"endTime":538.466,"body":"And we've started to see"},{"startTime":535.436,"endTime":538.466,"body":"some phone companies and"},{"startTime":538.466,"endTime":542.876,"body":"other big companies build"},{"startTime":538.466,"endTime":542.876,"body":"fake ais to answer the phone."},{"startTime":543.066,"endTime":544.656,"body":"Especially like they've"},{"startTime":543.066,"endTime":544.656,"body":"made a, they're always, they"},{"startTime":544.656,"endTime":545.616,"body":"always seem to be elderly."},{"startTime":545.616,"endTime":549.336,"body":"Like I just saw a new one of a"},{"startTime":545.616,"endTime":549.336,"body":"video grandma that it's designed"},{"startTime":549.336,"endTime":551.976,"body":"to answer the phone for a"},{"startTime":549.336,"endTime":551.976,"body":"cold call and just string the"},{"startTime":551.976,"endTime":553.506,"body":"person on as long as possible."},{"startTime":554.481,"endTime":556.881,"body":"So I feel like we're gonna"},{"startTime":554.481,"endTime":556.881,"body":"get to the point where it's"},{"startTime":556.881,"endTime":559.701,"body":"just AI's talking to each"},{"startTime":556.881,"endTime":559.701,"body":"other on the phone and it's"},{"startTime":559.701,"endTime":562.821,"body":"just like your AI calls and"},{"startTime":559.701,"endTime":562.821,"body":"my answers and nothing ever"},{"startTime":562.821,"endTime":565.131,"body":"happens except for we just use"},{"startTime":562.821,"endTime":565.131,"body":"it more and more electricity"},{"startTime":565.131,"endTime":569.891,"body":"and resources for this kind of"},{"startTime":565.131,"endTime":569.891,"body":"silliness that there's like a."},{"startTime":570.566,"endTime":573.596,"body":"Desperation for authenticity"},{"startTime":570.566,"endTime":573.596,"body":"that I'm seeing in the market,"},{"startTime":573.596,"endTime":577.531,"body":"which is people really wanna"},{"startTime":573.596,"endTime":577.531,"body":"know if you are you, if you"},{"startTime":577.531,"endTime":580.166,"body":"are a person, it used to be"},{"startTime":577.531,"endTime":580.166,"body":"they wanna know, if you're a"},{"startTime":580.166,"endTime":583.226,"body":"pen name or if you're using"},{"startTime":580.166,"endTime":583.226,"body":"someone else's pictures."},{"startTime":583.946,"endTime":585.686,"body":"Right now it's, are you an ai?"},{"startTime":585.686,"endTime":586.856,"body":"Are you a real person at all?"},{"startTime":586.856,"endTime":588.146,"body":"Are you a composite?"},{"startTime":588.836,"endTime":591.926,"body":"And most of the messages"},{"startTime":588.836,"endTime":591.926,"body":"I get, like when people"},{"startTime":591.926,"endTime":594.476,"body":"email me or respond to me on"},{"startTime":591.926,"endTime":594.476,"body":"LinkedIn, the first message"},{"startTime":594.476,"endTime":596.156,"body":"is usually like trying to see."},{"startTime":597.101,"endTime":599.111,"body":"If I'm a real person,"},{"startTime":597.101,"endTime":599.111,"body":"like you're touching to"},{"startTime":599.111,"endTime":600.191,"body":"see if it's a hologram."},{"startTime":600.761,"endTime":603.671,"body":"So we've already added in"},{"startTime":600.761,"endTime":603.671,"body":"this new layer, which is am"},{"startTime":603.671,"endTime":604.931,"body":"I talking to a real person?"},{"startTime":604.931,"endTime":609.401,"body":"And it can be really small"},{"startTime":604.931,"endTime":609.401,"body":"things that break trust."},{"startTime":609.401,"endTime":612.821,"body":"Like I get asked a lot if my"},{"startTime":609.401,"endTime":612.821,"body":"background is real or if it's a."},{"startTime":613.766,"endTime":615.296,"body":"Like generated background."},{"startTime":615.296,"endTime":617.096,"body":"So I walk, I have to walk"},{"startTime":615.296,"endTime":617.096,"body":"back towards the wall all"},{"startTime":617.096,"endTime":618.056,"body":"the time to show people."},{"startTime":618.296,"endTime":621.006,"body":"'cause if I just say it's real,"},{"startTime":618.296,"endTime":621.006,"body":"that doesn't prove anything."},{"startTime":621.006,"endTime":622.896,"body":"'cause I already have the"},{"startTime":621.006,"endTime":622.896,"body":"background up and it's"},{"startTime":622.946,"endTime":624.506,"body":"if it was AI generated"},{"startTime":622.946,"endTime":624.506,"body":"it would look better."},{"startTime":625.006,"endTime":626.271,"body":"Like it would be even better."},{"startTime":626.271,"endTime":627.051,"body":"It would better than it is."},{"startTime":627.051,"endTime":630.591,"body":"There's always change I wanna"},{"startTime":627.051,"endTime":630.591,"body":"make, but it's, we're really at"},{"startTime":630.591,"endTime":634.641,"body":"this point now where like trust"},{"startTime":630.591,"endTime":634.641,"body":"is getting harder and harder"},{"startTime":634.641,"endTime":637.221,"body":"to grab onto because there are"},{"startTime":634.641,"endTime":637.221,"body":"so many AI tools out there."},{"startTime":637.221,"endTime":638.511,"body":"And once you've."},{"startTime":639.081,"endTime":641.121,"body":"Been burned one time, once"},{"startTime":639.081,"endTime":641.121,"body":"you've bought something"},{"startTime":641.121,"endTime":643.611,"body":"online and didn't get it,"},{"startTime":641.121,"endTime":643.611,"body":"or once you've talked to"},{"startTime":643.611,"endTime":647.061,"body":"someone and it wasn't a real"},{"startTime":643.611,"endTime":647.061,"body":"person, then you, it's so much"},{"startTime":647.061,"endTime":648.381,"body":"harder for the next person."},{"startTime":648.381,"endTime":649.521,"body":"Like you have to recover that."},{"startTime":649.521,"endTime":651.891,"body":"It's like when someone comes"},{"startTime":649.521,"endTime":651.891,"body":"out of a bad relationship,"},{"startTime":651.891,"endTime":654.231,"body":"the next person has to"},{"startTime":651.891,"endTime":654.231,"body":"suffer for all whatever"},{"startTime":654.231,"endTime":655.371,"body":"the previous person did."},{"startTime":655.941,"endTime":659.211,"body":"So that all that like"},{"startTime":655.941,"endTime":659.211,"body":"baggage comes into it."},{"startTime":659.211,"endTime":663.351,"body":"So when you are looking at"},{"startTime":659.211,"endTime":663.351,"body":"what you're doing in AI and"},{"startTime":663.351,"endTime":665.571,"body":"sales now, like how can you."},{"startTime":666.711,"endTime":670.281,"body":"Carve out this space where"},{"startTime":666.711,"endTime":670.281,"body":"AI is useful, but not to the"},{"startTime":670.281,"endTime":673.191,"body":"point where it like puts trust"},{"startTime":670.281,"endTime":673.191,"body":"and danger where it, and it"},{"startTime":673.241,"endTime":675.701,"body":"especially because like I have"},{"startTime":673.241,"endTime":675.701,"body":"to massively over calibrate"},{"startTime":675.701,"endTime":676.721,"body":"because I'm an AI person."},{"startTime":676.721,"endTime":680.501,"body":"People expect me to use AI more,"},{"startTime":676.721,"endTime":680.501,"body":"so I have to use it less to"},{"startTime":680.501,"endTime":681.731,"body":"make up for that to calibrate."},{"startTime":682.151,"endTime":685.061,"body":"So how do you deal with that as"},{"startTime":682.151,"endTime":685.061,"body":"you're really building out AI"},{"startTime":685.061,"endTime":687.191,"body":"in sales and this is the thrust"},{"startTime":685.061,"endTime":687.191,"body":"of what you're working on."},{"startTime":688.301,"endTime":689.231,"body":"Yeah, exactly."},{"startTime":689.231,"endTime":693.671,"body":"Like previously mentioned, I"},{"startTime":689.231,"endTime":693.671,"body":"think we really need to babysit."},{"startTime":693.811,"endTime":695.161,"body":"That's the biggest thing."},{"startTime":695.461,"endTime":699.541,"body":"Essentially we don't wanna"},{"startTime":695.461,"endTime":699.541,"body":"be checking every single"},{"startTime":700.291,"endTime":703.981,"body":"response that we're getting,"},{"startTime":700.291,"endTime":703.981,"body":"but we are definitely checking"},{"startTime":704.431,"endTime":706.111,"body":"most of the responses."},{"startTime":706.721,"endTime":709.301,"body":"So with that and"},{"startTime":706.721,"endTime":709.301,"body":"just being able to."},{"startTime":712.756,"endTime":715.931,"body":"As specifically as"},{"startTime":712.756,"endTime":715.931,"body":"possible to get the"},{"startTime":715.931,"endTime":717.371,"body":"results we're looking for."},{"startTime":719.131,"endTime":724.581,"body":"I think currently we do want to"},{"startTime":719.131,"endTime":724.581,"body":"get to this whole AI SDR world"},{"startTime":724.586,"endTime":729.786,"body":"where, oh, set it and forget it,"},{"startTime":724.586,"endTime":729.786,"body":"but, Hypergrowth does is we're"},{"startTime":729.786,"endTime":734.796,"body":"essentially handholding the AI"},{"startTime":729.786,"endTime":734.796,"body":"agents that we do use through"},{"startTime":734.796,"endTime":736.326,"body":"every step of the process."},{"startTime":736.836,"endTime":740.586,"body":"If there's any point where"},{"startTime":736.836,"endTime":740.586,"body":"it begins to hallucinate or"},{"startTime":740.586,"endTime":743.956,"body":"do something that we're not,"},{"startTime":740.586,"endTime":743.956,"body":"really expecting it to do."},{"startTime":743.956,"endTime":747.216,"body":"That's where we put a halt"},{"startTime":743.956,"endTime":747.216,"body":"to it, and then we manually"},{"startTime":747.216,"endTime":748.296,"body":"take over from there."},{"startTime":749.196,"endTime":752.196,"body":"Ultimately, the goal"},{"startTime":749.196,"endTime":752.196,"body":"for us is to use AI to"},{"startTime":752.196,"endTime":754.536,"body":"augment our current skills."},{"startTime":754.536,"endTime":756.786,"body":"And like you said, the whole"},{"startTime":754.536,"endTime":756.786,"body":"trust factor there too."},{"startTime":757.416,"endTime":762.846,"body":"The more, or you mentioned that"},{"startTime":757.416,"endTime":762.846,"body":"the more we begin to use these"},{"startTime":762.846,"endTime":765.006,"body":"AI agents, the more we are."},{"startTime":766.236,"endTime":770.416,"body":"Human touch and, everyone's"},{"startTime":766.236,"endTime":770.416,"body":"saying, oh, AI's gonna"},{"startTime":770.416,"endTime":771.676,"body":"replace us, this and that."},{"startTime":771.676,"endTime":773.056,"body":"But no, not really."},{"startTime":773.596,"endTime":775.876,"body":"You're gonna get replaced by"},{"startTime":773.596,"endTime":775.876,"body":"someone that's using ai, and"},{"startTime":775.876,"endTime":778.066,"body":"we've probably heard this a"},{"startTime":775.876,"endTime":778.066,"body":"million times now already."},{"startTime":778.636,"endTime":782.806,"body":"But that's what hypergrowth"},{"startTime":778.636,"endTime":782.806,"body":"is really doing is we're."},{"startTime":783.196,"endTime":785.896,"body":"It's like human"},{"startTime":783.196,"endTime":785.896,"body":"first, AI second."},{"startTime":786.476,"endTime":789.416,"body":"If AI is proving to,"},{"startTime":786.476,"endTime":789.416,"body":"to do what it should be"},{"startTime":789.416,"endTime":791.066,"body":"doing, we let it run."},{"startTime":791.066,"endTime":793.466,"body":"But the second that it"},{"startTime":791.066,"endTime":793.466,"body":"doesn't we step right in"},{"startTime":793.516,"endTime":794.746,"body":"and take over from there."},{"startTime":795.556,"endTime":797.776,"body":"Not sure if that makes a"},{"startTime":795.556,"endTime":797.776,"body":"lot of sense, but that's"},{"startTime":797.776,"endTime":798.677,"body":"the direction we move in."},{"startTime":800.716,"endTime":802.396,"body":"I think that's really good."},{"startTime":802.396,"endTime":804.196,"body":"One of the things"},{"startTime":802.396,"endTime":804.196,"body":"that I encounter a"},{"startTime":804.196,"endTime":807.886,"body":"lot is lazy prompting."},{"startTime":809.356,"endTime":813.526,"body":"And I think it's not the"},{"startTime":809.356,"endTime":813.526,"body":"user's fault so much as the AI"},{"startTime":813.526,"endTime":817.306,"body":"company's fault because they've"},{"startTime":813.526,"endTime":817.306,"body":"over promised how easy it is"},{"startTime":817.306,"endTime":820.336,"body":"to get a good result from chat"},{"startTime":817.306,"endTime":820.336,"body":"GBT or cloud or from any tool."},{"startTime":820.876,"endTime":826.126,"body":"So people don't realize that"},{"startTime":820.876,"endTime":826.126,"body":"there's a skill or an art to it."},{"startTime":826.426,"endTime":829.606,"body":"And there seem to be like"},{"startTime":826.426,"endTime":829.606,"body":"two schools of thought."},{"startTime":829.606,"endTime":831.406,"body":"One school of thought"},{"startTime":829.606,"endTime":831.406,"body":"is, it's so easy it works"},{"startTime":831.406,"endTime":832.426,"body":"on the first try, right?"},{"startTime":832.426,"endTime":833.926,"body":"That's the big promise"},{"startTime":832.426,"endTime":833.926,"body":"that you sign up."},{"startTime":834.436,"endTime":836.176,"body":"And the other end of the"},{"startTime":834.436,"endTime":836.176,"body":"spectrum is a lot of people say,"},{"startTime":836.176,"endTime":837.646,"body":"oh, just like learning Python."},{"startTime":838.411,"endTime":839.541,"body":"And I'm like, that's hard."},{"startTime":839.631,"endTime":840.741,"body":"Like why?"},{"startTime":841.051,"endTime":842.011,"body":"That's not easy."},{"startTime":842.011,"endTime":844.711,"body":"Like people who programmers"},{"startTime":842.011,"endTime":844.711,"body":"think programming is"},{"startTime":844.711,"endTime":846.781,"body":"easy, but everyone else"},{"startTime":844.711,"endTime":846.781,"body":"thinks it's really hard."},{"startTime":847.411,"endTime":850.081,"body":"And sometimes people think I"},{"startTime":847.411,"endTime":850.081,"body":"know how to program, and so"},{"startTime":850.081,"endTime":852.511,"body":"they'll say something to me and"},{"startTime":850.081,"endTime":852.511,"body":"I go that sounds impossible."},{"startTime":852.511,"endTime":853.651,"body":"I have no idea how to do that."},{"startTime":854.191,"endTime":856.921,"body":"I can copy and paste that's my"},{"startTime":854.191,"endTime":856.921,"body":"level of programming ability,"},{"startTime":856.921,"endTime":857.971,"body":"or I can fill in a blank."},{"startTime":858.481,"endTime":861.121,"body":"So when people start talking"},{"startTime":858.481,"endTime":861.121,"body":"about specific code beyond that,"},{"startTime":861.121,"endTime":863.371,"body":"and I'm like, I have no idea"},{"startTime":861.121,"endTime":863.371,"body":"what these things mean, right?"},{"startTime":863.371,"endTime":865.621,"body":"I can tell if something's"},{"startTime":863.371,"endTime":865.621,"body":"working or not, but."},{"startTime":866.641,"endTime":867.781,"body":"These two ends of the spectrum."},{"startTime":867.781,"endTime":869.641,"body":"So these are the people that"},{"startTime":867.781,"endTime":869.641,"body":"think it's really easier."},{"startTime":869.641,"endTime":871.891,"body":"People that think it's crazy"},{"startTime":869.641,"endTime":871.891,"body":"hard, and it really falls"},{"startTime":871.891,"endTime":872.461,"body":"somewhere in the middle."},{"startTime":872.461,"endTime":876.391,"body":"Like you can become a decent"},{"startTime":872.461,"endTime":876.391,"body":"user if you just sit down for"},{"startTime":876.391,"endTime":878.881,"body":"one day and say, today I'm just"},{"startTime":876.391,"endTime":878.881,"body":"gonna try a lot of different"},{"startTime":878.881,"endTime":880.531,"body":"prompts, a lot of methods,"},{"startTime":878.881,"endTime":880.531,"body":"and see what works for me."},{"startTime":880.531,"endTime":882.601,"body":"If you sit down for eight"},{"startTime":880.531,"endTime":882.601,"body":"hours straight, you'll"},{"startTime":882.601,"endTime":883.381,"body":"be pretty good at it."},{"startTime":883.801,"endTime":885.691,"body":"I thought you cannot learn"},{"startTime":883.801,"endTime":885.691,"body":"an eight hours and then you"},{"startTime":885.691,"endTime":886.591,"body":"could learn in two years."},{"startTime":886.921,"endTime":889.651,"body":"So it's not five minutes, but"},{"startTime":886.921,"endTime":889.651,"body":"it's also not weeks and weeks."},{"startTime":889.651,"endTime":890.611,"body":"So unfortunately."},{"startTime":891.676,"endTime":894.596,"body":"It all falls apart like a house"},{"startTime":891.676,"endTime":894.596,"body":"of cards, like you said, if you,"},{"startTime":894.836,"endTime":897.116,"body":"there's two things where I think"},{"startTime":894.836,"endTime":897.116,"body":"people make a lot of mistakes."},{"startTime":897.116,"endTime":901.046,"body":"The first is they don't"},{"startTime":897.116,"endTime":901.046,"body":"spend enough time to get"},{"startTime":901.046,"endTime":904.346,"body":"into their prompting, and it"},{"startTime":901.046,"endTime":904.346,"body":"doesn't take a lot of time."},{"startTime":904.346,"endTime":905.756,"body":"You just have to play around"},{"startTime":904.346,"endTime":905.756,"body":"with it a little bit and"},{"startTime":905.756,"endTime":906.626,"body":"try different answers."},{"startTime":906.626,"endTime":909.716,"body":"And the second part is that"},{"startTime":906.626,"endTime":909.716,"body":"people really like to skip."},{"startTime":910.271,"endTime":911.891,"body":"The quality assurance."},{"startTime":911.981,"endTime":915.131,"body":"Now, this was before my"},{"startTime":911.981,"endTime":915.131,"body":"time and certainly before"},{"startTime":915.131,"endTime":918.011,"body":"your time used to be that"},{"startTime":915.131,"endTime":918.011,"body":"when you would dictate a"},{"startTime":918.011,"endTime":920.381,"body":"letter to your secretary,"},{"startTime":918.011,"endTime":920.381,"body":"at the end of it, it would"},{"startTime":920.381,"endTime":922.181,"body":"say, dictated but not read."},{"startTime":922.601,"endTime":925.301,"body":"Which means I said it out loud."},{"startTime":925.301,"endTime":927.011,"body":"She wrote the letter,"},{"startTime":925.301,"endTime":927.011,"body":"but I didn't check it."},{"startTime":927.011,"endTime":929.171,"body":"So if something's wrong,"},{"startTime":927.011,"endTime":929.171,"body":"it's her fault, not mine."},{"startTime":929.711,"endTime":932.501,"body":"And we don't, maybe we should"},{"startTime":929.711,"endTime":932.501,"body":"add that when we have the"},{"startTime":932.501,"endTime":933.941,"body":"AI read a social media post."},{"startTime":933.941,"endTime":935.051,"body":"Prompted but not read."},{"startTime":935.051,"endTime":937.931,"body":"Because every time someone"},{"startTime":935.051,"endTime":937.931,"body":"runs into trouble, it's when"},{"startTime":937.931,"endTime":939.881,"body":"they don't double check and."},{"startTime":940.901,"endTime":943.511,"body":"Like I caught, I got lucky"},{"startTime":940.901,"endTime":943.511,"body":"that I caught when chat"},{"startTime":943.511,"endTime":946.961,"body":"GBT lied with that YouTube"},{"startTime":943.511,"endTime":946.961,"body":"comment right away I go, whoa."},{"startTime":947.261,"endTime":949.121,"body":"That was like a huge jump"},{"startTime":947.261,"endTime":949.121,"body":"from, it used to be like,"},{"startTime":949.121,"endTime":949.841,"body":"oh, thanks for your comment."},{"startTime":949.841,"endTime":951.011,"body":"Now it's oh yeah,"},{"startTime":949.841,"endTime":951.011,"body":"that's our company."},{"startTime":951.011,"endTime":951.551,"body":"What do you think of it?"},{"startTime":952.181,"endTime":953.271,"body":"It's slow down."},{"startTime":953.361,"endTime":954.321,"body":"I don't want trouble here."},{"startTime":954.321,"endTime":956.631,"body":"But if you're not checking,"},{"startTime":954.321,"endTime":956.631,"body":"that's when you get into"},{"startTime":956.631,"endTime":959.961,"body":"the biggest trouble because"},{"startTime":956.631,"endTime":959.961,"body":"I've seen where people."},{"startTime":960.591,"endTime":961.701,"body":"Again, we fall into this."},{"startTime":962.151,"endTime":964.881,"body":"We believe it's so good that"},{"startTime":962.151,"endTime":964.881,"body":"we don't check the work."},{"startTime":965.541,"endTime":969.261,"body":"And this is the same problem"},{"startTime":965.541,"endTime":969.261,"body":"you can have with employees."},{"startTime":969.261,"endTime":971.271,"body":"If you hire a phone sales"},{"startTime":969.261,"endTime":971.271,"body":"person and you don't"},{"startTime":971.271,"endTime":972.321,"body":"check their calls, I."},{"startTime":973.296,"endTime":974.376,"body":"You can end up with a problem."},{"startTime":974.376,"endTime":977.076,"body":"They could be lying, they"},{"startTime":974.376,"endTime":977.076,"body":"could be losing sales, they"},{"startTime":977.076,"endTime":979.146,"body":"should be keeping, anything"},{"startTime":977.076,"endTime":979.146,"body":"could be happening, right?"},{"startTime":979.146,"endTime":982.036,"body":"You always have to have some"},{"startTime":979.146,"endTime":982.036,"body":"component especially because"},{"startTime":982.036,"endTime":983.746,"body":"there's a lot of laws about"},{"startTime":982.036,"endTime":983.746,"body":"phone calls, like you're"},{"startTime":983.746,"endTime":985.816,"body":"supposed to record them and"},{"startTime":983.746,"endTime":985.816,"body":"check them and all these things"},{"startTime":986.296,"endTime":988.336,"body":"to make sure you're not breaking"},{"startTime":986.296,"endTime":988.336,"body":"the law and doing, because I"},{"startTime":988.336,"endTime":990.376,"body":"used to be in phone sales and"},{"startTime":988.336,"endTime":990.376,"body":"I know if you, there's tons"},{"startTime":990.376,"endTime":991.276,"body":"and tons of rules, right?"},{"startTime":991.396,"endTime":992.296,"body":"All sorts of regulations."},{"startTime":992.296,"endTime":994.336,"body":"You can't promise things"},{"startTime":992.296,"endTime":994.336,"body":"that aren't true, so you"},{"startTime":994.336,"endTime":995.326,"body":"have to be very careful."},{"startTime":995.356,"endTime":997.246,"body":"So if you're not checking"},{"startTime":995.356,"endTime":997.246,"body":"that stuff, you can actually"},{"startTime":997.246,"endTime":998.146,"body":"get into a lot of trouble."},{"startTime":998.746,"endTime":1000.246,"body":"And it's the same"},{"startTime":998.746,"endTime":1000.246,"body":"with any employee if."},{"startTime":1000.681,"endTime":1002.541,"body":"An employee knows you're"},{"startTime":1000.681,"endTime":1002.541,"body":"not checking their work."},{"startTime":1002.541,"endTime":1003.351,"body":"What are they gonna do?"},{"startTime":1003.741,"endTime":1005.056,"body":"It's gonna start to go down."},{"startTime":1005.056,"endTime":1007.006,"body":"And I know this 'cause this,"},{"startTime":1005.056,"endTime":1007.006,"body":"I've done this many times"},{"startTime":1007.006,"endTime":1009.526,"body":"where I haven't checked"},{"startTime":1007.006,"endTime":1009.526,"body":"the work, and suddenly it"},{"startTime":1009.526,"endTime":1011.026,"body":"collapses after six months."},{"startTime":1011.026,"endTime":1013.396,"body":"You have to have an element"},{"startTime":1011.026,"endTime":1013.396,"body":"of you're checking the"},{"startTime":1013.396,"endTime":1018.526,"body":"work or you're paying"},{"startTime":1013.396,"endTime":1018.526,"body":"attention, but we treat ai."},{"startTime":1019.426,"endTime":1021.586,"body":"Not, it's somewhere in between"},{"startTime":1019.426,"endTime":1021.586,"body":"a tool and an employee."},{"startTime":1021.586,"endTime":1024.346,"body":"And I think it's because we"},{"startTime":1021.586,"endTime":1024.346,"body":"think of it almost like a"},{"startTime":1024.346,"endTime":1026.956,"body":"magic genie that we don't"},{"startTime":1024.346,"endTime":1026.956,"body":"check the work and then it"},{"startTime":1026.956,"endTime":1028.456,"body":"does stuff that we regret."},{"startTime":1028.456,"endTime":1030.526,"body":"Like I was thinking because"},{"startTime":1028.456,"endTime":1030.526,"body":"I thought a lot about, since"},{"startTime":1030.526,"endTime":1033.896,"body":"our first chat about the"},{"startTime":1030.526,"endTime":1033.896,"body":"idea of if there's an ai"},{"startTime":1033.896,"endTime":1035.756,"body":"that sounds like me, right?"},{"startTime":1035.756,"endTime":1037.826,"body":"It does say the first half of"},{"startTime":1035.756,"endTime":1037.826,"body":"the phone call or whatever, if"},{"startTime":1037.826,"endTime":1042.146,"body":"it promises something or if it"},{"startTime":1037.826,"endTime":1042.146,"body":"says something like if, because."},{"startTime":1043.181,"endTime":1045.491,"body":"The problem with chat GBT"},{"startTime":1043.181,"endTime":1045.491,"body":"is that it always wants"},{"startTime":1045.491,"endTime":1046.571,"body":"to give a positive answer."},{"startTime":1046.571,"endTime":1049.251,"body":"So if someone says oh, I"},{"startTime":1046.571,"endTime":1049.251,"body":"was bullied in high school,"},{"startTime":1049.251,"endTime":1051.051,"body":"then chat GBT will go, oh"},{"startTime":1049.251,"endTime":1051.051,"body":"yeah, I was bullied too."},{"startTime":1051.051,"endTime":1051.891,"body":"It's the worst, isn't it?"},{"startTime":1052.281,"endTime":1055.641,"body":"Now I am stuck, right with"},{"startTime":1052.281,"endTime":1055.641,"body":"a backstory that's not true,"},{"startTime":1056.181,"endTime":1059.781,"body":"or whatever it says, because"},{"startTime":1056.181,"endTime":1059.781,"body":"it's always rapport seeking."},{"startTime":1059.781,"endTime":1064.551,"body":"So you can get stuck having"},{"startTime":1059.781,"endTime":1064.551,"body":"to keep these promises that"},{"startTime":1064.551,"endTime":1067.191,"body":"are not true and little things"},{"startTime":1064.551,"endTime":1067.191,"body":"can become a huge problem."},{"startTime":1067.191,"endTime":1068.961,"body":"So when I wrote my first book."},{"startTime":1069.696,"endTime":1070.686,"body":"I wasn't married yet."},{"startTime":1070.776,"endTime":1072.486,"body":"I was dating my wife, and"},{"startTime":1070.776,"endTime":1072.486,"body":"so in that book, I call"},{"startTime":1072.486,"endTime":1076.506,"body":"her my girlfriend and then"},{"startTime":1072.486,"endTime":1076.506,"body":"later on, but it's like"},{"startTime":1076.506,"endTime":1078.156,"body":"people expect me to go back."},{"startTime":1079.086,"endTime":1079.116,"body":"I."},{"startTime":1079.221,"endTime":1081.801,"body":"Change it to wife in the"},{"startTime":1079.221,"endTime":1081.801,"body":"book, which I'm not gonna do."},{"startTime":1081.801,"endTime":1082.401,"body":"That's weird."},{"startTime":1082.791,"endTime":1084.831,"body":"I'm not gonna re-edit a whole"},{"startTime":1082.791,"endTime":1084.831,"body":"book just to change one thing."},{"startTime":1084.831,"endTime":1085.101,"body":"Later."},{"startTime":1085.101,"endTime":1085.941,"body":"Books, I call her my wife."},{"startTime":1085.941,"endTime":1087.651,"body":"We've been together a"},{"startTime":1085.941,"endTime":1087.651,"body":"long time, and the number"},{"startTime":1087.651,"endTime":1088.641,"body":"of kids I have changes."},{"startTime":1088.641,"endTime":1091.191,"body":"So now I have five kids, which"},{"startTime":1088.641,"endTime":1091.191,"body":"means if someone's listened to"},{"startTime":1091.191,"endTime":1093.591,"body":"this in a few years, maybe I'll"},{"startTime":1091.191,"endTime":1093.591,"body":"have six kids or seven kids"},{"startTime":1093.591,"endTime":1094.521,"body":"and the number will change."},{"startTime":1095.061,"endTime":1098.091,"body":"But that little thing,"},{"startTime":1095.061,"endTime":1098.091,"body":"people bring that up."},{"startTime":1098.091,"endTime":1100.101,"body":"People have brought up the"},{"startTime":1098.091,"endTime":1100.101,"body":"girlfriend thing many times."},{"startTime":1100.101,"endTime":1102.621,"body":"They go, oh, when are"},{"startTime":1100.101,"endTime":1102.621,"body":"you gonna make your, when"},{"startTime":1102.621,"endTime":1103.191,"body":"are you gonna marry her?"},{"startTime":1103.191,"endTime":1104.211,"body":"I'm like, we've been"},{"startTime":1103.191,"endTime":1104.211,"body":"married for this."},{"startTime":1104.561,"endTime":1106.631,"body":"Eight years now, long time ago."},{"startTime":1106.781,"endTime":1109.441,"body":"But that's the thing that if"},{"startTime":1106.781,"endTime":1109.441,"body":"something as small as that"},{"startTime":1109.441,"endTime":1113.521,"body":"becomes an issue, what happens"},{"startTime":1109.441,"endTime":1113.521,"body":"if an AI version says, oh,"},{"startTime":1113.521,"endTime":1116.581,"body":"I'm lactose intolerant, or"},{"startTime":1113.521,"endTime":1116.581,"body":"even worse, I'm left-handed."},{"startTime":1117.991,"endTime":1119.851,"body":"Now you have to sign"},{"startTime":1117.991,"endTime":1119.851,"body":"documents backwards."},{"startTime":1120.121,"endTime":1121.681,"body":"So these are little,"},{"startTime":1120.121,"endTime":1121.681,"body":"it's not even the big"},{"startTime":1121.681,"endTime":1122.581,"body":"lies I'm worried about."},{"startTime":1122.581,"endTime":1124.321,"body":"It's like a little lie"},{"startTime":1122.581,"endTime":1124.321,"body":"that like, you just have"},{"startTime":1124.321,"endTime":1126.931,"body":"to maintain now you have to"},{"startTime":1124.321,"endTime":1126.931,"body":"keep up with this promise"},{"startTime":1126.931,"endTime":1129.511,"body":"or you, the chat, the AI"},{"startTime":1126.931,"endTime":1129.511,"body":"goes, yeah, I'm a vegan too."},{"startTime":1129.511,"endTime":1131.311,"body":"And so now you, every time"},{"startTime":1129.511,"endTime":1131.311,"body":"you see this person, you"},{"startTime":1131.311,"endTime":1132.301,"body":"have to pretend to be vegan."},{"startTime":1133.021,"endTime":1133.561,"body":"Yeah."},{"startTime":1134.006,"endTime":1137.226,"body":"Yeah, man, that sounds"},{"startTime":1134.006,"endTime":1137.226,"body":"like a nightmare."},{"startTime":1137.236,"endTime":1139.786,"body":"Keeping up with AI lies,"},{"startTime":1142.006,"endTime":1143.026,"body":"that's a tough one."},{"startTime":1143.426,"endTime":1144.476,"body":"Yeah, definitely."},{"startTime":1144.866,"endTime":1148.026,"body":"I think feeding the data, the"},{"startTime":1144.866,"endTime":1148.026,"body":"right data to theis, whether"},{"startTime":1148.026,"endTime":1151.056,"body":"it's like an a rag application"},{"startTime":1148.026,"endTime":1151.056,"body":"at this point I think it's"},{"startTime":1151.056,"endTime":1154.126,"body":"mostly gonna be rag, but I"},{"startTime":1151.056,"endTime":1154.126,"body":"guess you, you'd have to be"},{"startTime":1154.126,"endTime":1157.806,"body":"responsible to giving the AI"},{"startTime":1154.126,"endTime":1157.806,"body":"or the rag application the"},{"startTime":1157.806,"endTime":1161.236,"body":"most up to date data yourself."},{"startTime":1162.466,"endTime":1165.276,"body":"That, that's just a whole other"},{"startTime":1162.466,"endTime":1165.276,"body":"rabbit hole of making sure"},{"startTime":1165.276,"endTime":1169.386,"body":"your data's cleaned before"},{"startTime":1165.276,"endTime":1169.386,"body":"you even put it into an ai."},{"startTime":1171.666,"endTime":1174.306,"body":"Yeah, that brings up something"},{"startTime":1171.666,"endTime":1174.306,"body":"really interesting to me."},{"startTime":1174.306,"endTime":1178.206,"body":"So I'm working on a project"},{"startTime":1174.306,"endTime":1178.206,"body":"now for a client who uses"},{"startTime":1178.206,"endTime":1180.411,"body":"his conversations with"},{"startTime":1178.206,"endTime":1180.411,"body":"other people, like his"},{"startTime":1180.411,"endTime":1181.941,"body":"transcripts to train the ai."},{"startTime":1183.201,"endTime":1186.501,"body":"But the problem is if you just"},{"startTime":1183.201,"endTime":1186.501,"body":"feed the transcript, it has"},{"startTime":1186.891,"endTime":1188.571,"body":"both sides of the conversation."},{"startTime":1189.516,"endTime":1192.636,"body":"And if I just strip out the"},{"startTime":1189.516,"endTime":1192.636,"body":"other person completely,"},{"startTime":1193.136,"endTime":1195.926,"body":"then it's like a bunch of"},{"startTime":1193.136,"endTime":1195.926,"body":"non-sequitur because you don't"},{"startTime":1195.926,"endTime":1197.066,"body":"know what question was asked."},{"startTime":1197.936,"endTime":1200.906,"body":"So you have to go through"},{"startTime":1197.936,"endTime":1200.906,"body":"this process as exactly what"},{"startTime":1200.906,"endTime":1203.486,"body":"I'm building right now of"},{"startTime":1200.906,"endTime":1203.486,"body":"transferring each time the"},{"startTime":1203.486,"endTime":1205.586,"body":"other person speaks just"},{"startTime":1203.486,"endTime":1205.586,"body":"into a question that's like"},{"startTime":1205.586,"endTime":1207.026,"body":"really small so that it won't."},{"startTime":1207.956,"endTime":1210.986,"body":"Get misread as data when it"},{"startTime":1207.956,"endTime":1210.986,"body":"gets put into the database"},{"startTime":1210.986,"endTime":1213.206,"body":"when you're actually training"},{"startTime":1210.986,"endTime":1213.206,"body":"the AI to talk like him."},{"startTime":1213.926,"endTime":1216.566,"body":"And I think that's really"},{"startTime":1213.926,"endTime":1216.566,"body":"that critical part is"},{"startTime":1216.566,"endTime":1220.726,"body":"like any small thing can"},{"startTime":1216.566,"endTime":1220.726,"body":"accidentally infect your data."},{"startTime":1221.006,"endTime":1223.406,"body":"There's this saying that"},{"startTime":1221.006,"endTime":1223.406,"body":"it takes only a teaspoon"},{"startTime":1223.406,"endTime":1225.926,"body":"of urine to ruin a casp"},{"startTime":1223.406,"endTime":1225.926,"body":"of cask of whiskey."},{"startTime":1225.926,"endTime":1227.126,"body":"If someone sees you,"},{"startTime":1225.926,"endTime":1227.126,"body":"put it in there."},{"startTime":1228.086,"endTime":1231.106,"body":"So it's one little thing"},{"startTime":1228.086,"endTime":1231.106,"body":"can infect it and cause"},{"startTime":1231.106,"endTime":1231.886,"body":"these huge problems."},{"startTime":1231.886,"endTime":1234.196,"body":"And so it exactly,"},{"startTime":1231.886,"endTime":1234.196,"body":"you're right, is that."},{"startTime":1235.381,"endTime":1237.751,"body":"Creating that policy and also"},{"startTime":1235.381,"endTime":1237.751,"body":"creating an update policy,"},{"startTime":1237.751,"endTime":1241.021,"body":"like how often are you"},{"startTime":1237.751,"endTime":1241.021,"body":"gonna update the information"},{"startTime":1241.111,"endTime":1244.661,"body":"and how much information"},{"startTime":1241.111,"endTime":1244.661,"body":"do you want it to have?"},{"startTime":1244.781,"endTime":1247.811,"body":"I've seen where people give too"},{"startTime":1244.781,"endTime":1247.811,"body":"much information or too little."},{"startTime":1247.811,"endTime":1250.721,"body":"Like sometimes people don't"},{"startTime":1247.811,"endTime":1250.721,"body":"want to tell you their"},{"startTime":1250.721,"endTime":1252.131,"body":"name and that's too much."},{"startTime":1252.131,"endTime":1255.041,"body":"And sometimes people"},{"startTime":1252.131,"endTime":1255.041,"body":"give like where they"},{"startTime":1255.041,"endTime":1256.061,"body":"live and their address."},{"startTime":1256.061,"endTime":1257.801,"body":"I'm like, that's, you"},{"startTime":1256.061,"endTime":1257.801,"body":"have to find that balance"},{"startTime":1257.801,"endTime":1259.871,"body":"because anything that's"},{"startTime":1257.801,"endTime":1259.871,"body":"in the ai, eventually it"},{"startTime":1259.871,"endTime":1260.861,"body":"will say it to someone."},{"startTime":1261.431,"endTime":1263.591,"body":"So I think you're really"},{"startTime":1261.431,"endTime":1263.591,"body":"onto something, which is"},{"startTime":1264.071,"endTime":1267.221,"body":"that there is this new skill."},{"startTime":1267.221,"endTime":1269.741,"body":"Like we all thought the"},{"startTime":1267.221,"endTime":1269.741,"body":"big AI job would be prompt"},{"startTime":1269.741,"endTime":1271.781,"body":"engineer, and I don't think"},{"startTime":1269.741,"endTime":1271.781,"body":"that's really the future."},{"startTime":1271.781,"endTime":1275.441,"body":"I think the future really is"},{"startTime":1271.781,"endTime":1275.441,"body":"an automation and really in, I."},{"startTime":1275.966,"endTime":1279.566,"body":"Like bot training or automation,"},{"startTime":1275.966,"endTime":1279.566,"body":"an automation building, which to"},{"startTime":1279.566,"endTime":1281.966,"body":"me are really very next to each"},{"startTime":1279.566,"endTime":1281.966,"body":"other kind of sim, very similar"},{"startTime":1281.966,"endTime":1285.866,"body":"processes and really thinking"},{"startTime":1281.966,"endTime":1285.866,"body":"about things because the"},{"startTime":1285.866,"endTime":1287.786,"body":"process design is so important."},{"startTime":1288.326,"endTime":1289.376,"body":"I'll give you another example."},{"startTime":1289.376,"endTime":1291.056,"body":"A friend of mine was working"},{"startTime":1289.376,"endTime":1291.056,"body":"on a project where they were"},{"startTime":1291.326,"endTime":1293.336,"body":"taking phone calls for a"},{"startTime":1291.326,"endTime":1293.336,"body":"large company and they were"},{"startTime":1293.336,"endTime":1296.096,"body":"use the AI to train the AI"},{"startTime":1293.336,"endTime":1296.096,"body":"and then train other people."},{"startTime":1296.096,"endTime":1298.626,"body":"But the phone calls"},{"startTime":1296.096,"endTime":1298.626,"body":"have, secret data."},{"startTime":1298.926,"endTime":1300.816,"body":"They have like dangerous"},{"startTime":1298.926,"endTime":1300.816,"body":"data, like people's"},{"startTime":1300.816,"endTime":1302.586,"body":"credit card numbers or"},{"startTime":1300.816,"endTime":1302.586,"body":"social security numbers."},{"startTime":1302.586,"endTime":1305.496,"body":"And I said, listen, you"},{"startTime":1302.586,"endTime":1305.496,"body":"want that removed before the"},{"startTime":1305.496,"endTime":1307.476,"body":"data gets to you because."},{"startTime":1308.016,"endTime":1309.756,"body":"Not that he would do ever"},{"startTime":1308.016,"endTime":1309.756,"body":"do anything wrong, right?"},{"startTime":1309.756,"endTime":1311.706,"body":"But if something goes wrong,"},{"startTime":1309.756,"endTime":1311.706,"body":"who are they gonna blame?"},{"startTime":1312.046,"endTime":1314.746,"body":"Their own team or the contractor"},{"startTime":1312.046,"endTime":1314.746,"body":"who's working on the AI"},{"startTime":1314.746,"endTime":1316.216,"body":"project or blame the ai."},{"startTime":1316.216,"endTime":1319.336,"body":"It gives them like an out,"},{"startTime":1316.216,"endTime":1319.336,"body":"if something goes wrong and"},{"startTime":1319.666,"endTime":1322.756,"body":"it's actually thinking of"},{"startTime":1319.666,"endTime":1322.756,"body":"that is more important than"},{"startTime":1322.816,"endTime":1323.836,"body":"the rest of the process."},{"startTime":1323.836,"endTime":1325.156,"body":"The platform doesn't matter."},{"startTime":1325.396,"endTime":1327.676,"body":"It's your pro, your"},{"startTime":1325.396,"endTime":1327.676,"body":"design of the process."},{"startTime":1327.706,"endTime":1329.416,"body":"I'm realizing more and more."},{"startTime":1329.861,"endTime":1332.951,"body":"As they build automations"},{"startTime":1329.861,"endTime":1332.951,"body":"that drawing out the workflow"},{"startTime":1333.011,"endTime":1335.231,"body":"before you do anything is"},{"startTime":1333.011,"endTime":1335.231,"body":"10 times more important"},{"startTime":1335.231,"endTime":1336.041,"body":"than the technical part."},{"startTime":1336.641,"endTime":1340.481,"body":"And it's really interesting"},{"startTime":1336.641,"endTime":1340.481,"body":"to see that, at least"},{"startTime":1340.481,"endTime":1341.261,"body":"for the next year or two."},{"startTime":1341.261,"endTime":1343.571,"body":"I think that's actually gonna"},{"startTime":1341.261,"endTime":1343.571,"body":"be the cutting edge of AI is"},{"startTime":1343.571,"endTime":1345.821,"body":"the person who thinks of all"},{"startTime":1343.571,"endTime":1345.821,"body":"the things that could go wrong"},{"startTime":1346.601,"endTime":1349.031,"body":"and then prevents them, because"},{"startTime":1346.601,"endTime":1349.031,"body":"otherwise it will happen to"},{"startTime":1349.031,"endTime":1350.106,"body":"someone else like I knew."},{"startTime":1351.121,"endTime":1354.961,"body":"Two years ago, I go, some lawyer"},{"startTime":1351.121,"endTime":1354.961,"body":"is gonna get done, which at"},{"startTime":1354.961,"endTime":1356.851,"body":"GBT lies and they believe it"},{"startTime":1354.961,"endTime":1356.851,"body":"and it happened to someone."},{"startTime":1356.851,"endTime":1357.901,"body":"It's gonna happen"},{"startTime":1356.851,"endTime":1357.901,"body":"to someone, right?"},{"startTime":1357.901,"endTime":1357.961,"body":"Yeah."},{"startTime":1358.171,"endTime":1359.881,"body":"And you then know some"},{"startTime":1358.171,"endTime":1359.881,"body":"company's chat bot is"},{"startTime":1359.881,"endTime":1360.991,"body":"gonna say something wrong."},{"startTime":1360.991,"endTime":1362.791,"body":"It's always, you just don't"},{"startTime":1360.991,"endTime":1362.791,"body":"want to be the one that's"},{"startTime":1362.791,"endTime":1364.621,"body":"the first one it happens"},{"startTime":1362.791,"endTime":1364.621,"body":"to and you get in the news."},{"startTime":1365.221,"endTime":1369.801,"body":"So with how you are building out"},{"startTime":1365.221,"endTime":1369.801,"body":"sales tools and you're further"},{"startTime":1369.801,"endTime":1373.911,"body":"in this direction, what are some"},{"startTime":1369.801,"endTime":1373.911,"body":"of the things that like you have"},{"startTime":1373.911,"endTime":1375.831,"body":"to stop your clients from doing?"},{"startTime":1375.831,"endTime":1377.631,"body":"Or like data getting"},{"startTime":1375.831,"endTime":1377.631,"body":"put in that can."},{"startTime":1378.171,"endTime":1380.421,"body":"Infect or cause a problem"},{"startTime":1378.171,"endTime":1380.421,"body":"like down the line, it"},{"startTime":1380.421,"endTime":1382.771,"body":"sounds small now oops, I"},{"startTime":1380.421,"endTime":1382.771,"body":"uploaded the wrong thing."},{"startTime":1383.131,"endTime":1385.111,"body":"But if you don't find it and"},{"startTime":1383.131,"endTime":1385.111,"body":"pull it outta the database,"},{"startTime":1385.111,"endTime":1386.641,"body":"eventually it becomes a problem."},{"startTime":1389.311,"endTime":1389.941,"body":"Yeah."},{"startTime":1389.971,"endTime":1393.691,"body":"So currently the way"},{"startTime":1389.971,"endTime":1393.691,"body":"things are running it's"},{"startTime":1393.691,"endTime":1394.742,"body":"just all run through us."},{"startTime":1395.281,"endTime":1399.721,"body":"So luckily we're expecting"},{"startTime":1395.281,"endTime":1399.721,"body":"or hoping that any clients"},{"startTime":1399.771,"endTime":1401.211,"body":"are doing anything wrong."},{"startTime":1401.431,"endTime":1405.591,"body":"The big thing has previously"},{"startTime":1401.431,"endTime":1405.591,"body":"touched on is like for example,"},{"startTime":1405.591,"endTime":1409.841,"body":"I was working on this on this"},{"startTime":1405.591,"endTime":1409.841,"body":"use case where I was pulling"},{"startTime":1409.931,"endTime":1413.981,"body":"individuals or scraping"},{"startTime":1409.931,"endTime":1413.981,"body":"individuals in a specific region"},{"startTime":1414.731,"endTime":1416.621,"body":"and it pulls someone that's."},{"startTime":1416.696,"endTime":1421.076,"body":"It's not in anywhere near that"},{"startTime":1416.696,"endTime":1421.076,"body":"and I check out the profile and"},{"startTime":1421.076,"endTime":1426.266,"body":"everything and I don't see like"},{"startTime":1421.076,"endTime":1426.266,"body":"New York anywhere, for example."},{"startTime":1427.076,"endTime":1429.506,"body":"And imagine I use that in my."},{"startTime":1429.911,"endTime":1432.986,"body":"And my messaging 'cause"},{"startTime":1429.911,"endTime":1432.986,"body":"so I'm based out of New"},{"startTime":1432.986,"endTime":1435.311,"body":"York and sometimes I like"},{"startTime":1432.986,"endTime":1435.311,"body":"to meet in person, right?"},{"startTime":1435.311,"endTime":1436.991,"body":"If we have the"},{"startTime":1435.311,"endTime":1436.991,"body":"opportunity, why not?"},{"startTime":1437.551,"endTime":1440.641,"body":"So yeah, imagine sending"},{"startTime":1437.551,"endTime":1440.641,"body":"that message to someone based"},{"startTime":1440.641,"endTime":1444.811,"body":"out of like Bali and saying,"},{"startTime":1440.641,"endTime":1444.811,"body":"oh, hey, I'm in New York."},{"startTime":1444.871,"endTime":1446.431,"body":"Let's let's get a coffee."},{"startTime":1446.581,"endTime":1447.301,"body":"And it's wait."},{"startTime":1447.421,"endTime":1451.141,"body":"But there's nowhere in all my"},{"startTime":1447.421,"endTime":1451.141,"body":"profile to say I'm in New York."},{"startTime":1451.141,"endTime":1452.671,"body":"But what are talking about?"},{"startTime":1452.701,"endTime":1454.771,"body":"Did you mean to send this to me?"},{"startTime":1457.096,"endTime":1461.276,"body":"Yeah, a lot of data"},{"startTime":1457.096,"endTime":1461.276,"body":"cleaning upfront is crucial."},{"startTime":1461.616,"endTime":1463.596,"body":"You wanna make sure"},{"startTime":1461.616,"endTime":1463.596,"body":"the data is clean."},{"startTime":1463.596,"endTime":1466.146,"body":"And that's where, like"},{"startTime":1463.596,"endTime":1466.146,"body":"I said, we need to keep"},{"startTime":1466.146,"endTime":1467.346,"body":"the human in the loop."},{"startTime":1467.346,"endTime":1469.266,"body":"We need to make sure"},{"startTime":1467.346,"endTime":1469.266,"body":"that we're babysitting."},{"startTime":1469.846,"endTime":1471.301,"body":"And that starts"},{"startTime":1469.846,"endTime":1471.301,"body":"with data cleaning."},{"startTime":1474.666,"endTime":1477.426,"body":"It's really funny that"},{"startTime":1474.666,"endTime":1477.426,"body":"you mention that I."},{"startTime":1477.681,"endTime":1482.001,"body":"Because I've never gotten"},{"startTime":1477.681,"endTime":1482.001,"body":"one of those messages that's"},{"startTime":1482.001,"endTime":1483.411,"body":"gotten my location correct."},{"startTime":1483.411,"endTime":1486.601,"body":"So I just got one two"},{"startTime":1483.411,"endTime":1486.601,"body":"hours ago that was like,"},{"startTime":1486.751,"endTime":1487.981,"body":"Hey, you're in Boston."},{"startTime":1487.981,"endTime":1492.991,"body":"We can help you to learn this,"},{"startTime":1487.981,"endTime":1492.991,"body":"how to do project management."},{"startTime":1493.891,"endTime":1496.261,"body":"And it's I don't, I get picked"},{"startTime":1493.891,"endTime":1496.261,"body":"for always the wrong region."},{"startTime":1496.261,"endTime":1500.221,"body":"I usually get a lot of things"},{"startTime":1496.261,"endTime":1500.221,"body":"about starting a franchise in"},{"startTime":1500.221,"endTime":1502.531,"body":"Idaho and I don't know why."},{"startTime":1503.071,"endTime":1505.261,"body":"What in my profile triggers"},{"startTime":1503.071,"endTime":1505.261,"body":"franchise or Idaho?"},{"startTime":1505.291,"endTime":1507.931,"body":"I've been to Idaho once for"},{"startTime":1505.291,"endTime":1507.931,"body":"three days, like 10 years"},{"startTime":1507.931,"endTime":1511.141,"body":"ago, and somehow, I dunno if"},{"startTime":1507.931,"endTime":1511.141,"body":"they're really finding that"},{"startTime":1511.141,"endTime":1514.021,"body":"data or just random, but I"},{"startTime":1511.141,"endTime":1514.021,"body":"never, whenever it's a LinkedIn"},{"startTime":1514.021,"endTime":1517.021,"body":"sponsored me or an InMail,"},{"startTime":1514.021,"endTime":1517.021,"body":"I know it's gonna be wrong."},{"startTime":1517.441,"endTime":1518.791,"body":"It always feels misaddressed."},{"startTime":1518.851,"endTime":1523.801,"body":"And you're exactly right that"},{"startTime":1518.851,"endTime":1523.801,"body":"even when I do data pulling"},{"startTime":1523.831,"endTime":1527.371,"body":"in sales navigator, it gives"},{"startTime":1523.831,"endTime":1527.371,"body":"me tons of false positives."},{"startTime":1528.436,"endTime":1531.346,"body":"And I have to manually"},{"startTime":1528.436,"endTime":1531.346,"body":"go through and remove all"},{"startTime":1531.346,"endTime":1533.806,"body":"the people that aren't the"},{"startTime":1531.346,"endTime":1533.806,"body":"right fit, that it pulled"},{"startTime":1533.806,"endTime":1534.436,"body":"for the wrong reason."},{"startTime":1534.436,"endTime":1537.256,"body":"'cause it will pull the wrong"},{"startTime":1534.436,"endTime":1537.256,"body":"word from their profile or"},{"startTime":1537.256,"endTime":1540.106,"body":"it will pull like a post they"},{"startTime":1537.256,"endTime":1540.106,"body":"reposted, not when they wrote."},{"startTime":1540.106,"endTime":1541.066,"body":"And that's very different."},{"startTime":1541.726,"endTime":1545.026,"body":"So I think what you're"},{"startTime":1541.726,"endTime":1545.026,"body":"talking about is really"},{"startTime":1545.026,"endTime":1548.506,"body":"why managed services are"},{"startTime":1545.026,"endTime":1548.506,"body":"still a critical component."},{"startTime":1548.506,"endTime":1551.776,"body":"The idea that we can"},{"startTime":1548.506,"endTime":1551.776,"body":"completely replace salespeople"},{"startTime":1551.776,"endTime":1552.946,"body":"with AI salespeople."},{"startTime":1552.976,"endTime":1553.926,"body":"I think that I."},{"startTime":1555.051,"endTime":1557.811,"body":"Maybe for a few years it"},{"startTime":1555.051,"endTime":1557.811,"body":"will happen and then people"},{"startTime":1557.811,"endTime":1560.451,"body":"will hate them the same way"},{"startTime":1557.811,"endTime":1560.451,"body":"people hate phone trees."},{"startTime":1560.451,"endTime":1562.581,"body":"Like you hate when it goes push"},{"startTime":1560.451,"endTime":1562.581,"body":"seven, push eight, push six."},{"startTime":1562.581,"endTime":1563.601,"body":"It's just lemme talk to someone."},{"startTime":1564.141,"endTime":1566.871,"body":"So whenever we see like those"},{"startTime":1564.141,"endTime":1566.871,"body":"futuristic science fiction"},{"startTime":1566.871,"endTime":1569.031,"body":"movies where it's like a"},{"startTime":1566.871,"endTime":1569.031,"body":"hologram selling stuff, the"},{"startTime":1569.031,"endTime":1570.471,"body":"people always hate the hologram."},{"startTime":1570.651,"endTime":1572.511,"body":"They never go, oh boy,"},{"startTime":1570.651,"endTime":1572.511,"body":"a hologram sales person."},{"startTime":1572.541,"endTime":1573.171,"body":"I'm excited."},{"startTime":1573.531,"endTime":1574.761,"body":"Even in fiction, they hate it."},{"startTime":1574.821,"endTime":1577.611,"body":"So I think you're"},{"startTime":1574.821,"endTime":1577.611,"body":"really onto something."},{"startTime":1577.611,"endTime":1580.441,"body":"I think there's something"},{"startTime":1577.611,"endTime":1580.441,"body":"very cool about, humans"},{"startTime":1580.441,"endTime":1581.551,"body":"still being in the loop."},{"startTime":1582.151,"endTime":1584.281,"body":"And I've noticed that's another"},{"startTime":1582.151,"endTime":1584.281,"body":"thing you brought up I think is"},{"startTime":1584.281,"endTime":1587.191,"body":"really important is that I've"},{"startTime":1584.281,"endTime":1587.191,"body":"seen, actually a new automation"},{"startTime":1587.191,"endTime":1588.601,"body":"tool came across my desk today."},{"startTime":1588.691,"endTime":1591.181,"body":"They're like, USP is"},{"startTime":1588.691,"endTime":1591.181,"body":"human in the loop."},{"startTime":1591.751,"endTime":1593.131,"body":"And I've actually been"},{"startTime":1591.751,"endTime":1593.131,"body":"talking about this for a"},{"startTime":1593.131,"endTime":1595.956,"body":"few weeks, which is there's"},{"startTime":1593.131,"endTime":1595.956,"body":"some processes where I."},{"startTime":1596.071,"endTime":1598.291,"body":"I want there to be a person"},{"startTime":1596.071,"endTime":1598.291,"body":"who double checks it."},{"startTime":1598.341,"endTime":1600.831,"body":"I've seen software that will"},{"startTime":1598.341,"endTime":1600.831,"body":"write and send out emails for"},{"startTime":1600.831,"endTime":1604.281,"body":"you and I go, no, you'd have"},{"startTime":1600.831,"endTime":1604.281,"body":"to read it before consent."},{"startTime":1604.851,"endTime":1606.651,"body":"Especially if you're sending"},{"startTime":1604.851,"endTime":1606.651,"body":"like your entire audience."},{"startTime":1606.981,"endTime":1611.181,"body":"So having a stop moment where"},{"startTime":1606.981,"endTime":1611.181,"body":"you check before you go, okay,"},{"startTime":1611.181,"endTime":1613.431,"body":"keep going, is so critical."},{"startTime":1613.431,"endTime":1615.771,"body":"So I think that the human in"},{"startTime":1613.431,"endTime":1615.771,"body":"loop is gonna become a really"},{"startTime":1615.771,"endTime":1616.911,"body":"big job in the future as well."},{"startTime":1616.911,"endTime":1619.461,"body":"So I think what you're"},{"startTime":1616.911,"endTime":1619.461,"body":"talking about very cool."},{"startTime":1619.641,"endTime":1622.161,"body":"I think you're really on, on"},{"startTime":1619.641,"endTime":1622.161,"body":"something and, this has been a"},{"startTime":1622.161,"endTime":1623.841,"body":"really awesome episode 'cause"},{"startTime":1622.161,"endTime":1623.841,"body":"these are things that are"},{"startTime":1623.841,"endTime":1625.881,"body":"really interesting, I think"},{"startTime":1623.841,"endTime":1625.881,"body":"getting really important."},{"startTime":1625.881,"endTime":1628.791,"body":"So can you tell us a little"},{"startTime":1625.881,"endTime":1628.791,"body":"bit about what kind of project"},{"startTime":1628.791,"endTime":1631.201,"body":"you're working on, what you do"},{"startTime":1628.791,"endTime":1631.201,"body":"at Hypergrowth and maybe people"},{"startTime":1631.201,"endTime":1633.391,"body":"can see if they wanna work with"},{"startTime":1631.201,"endTime":1633.391,"body":"you, where they can find you?"},{"startTime":1634.621,"endTime":1635.341,"body":"Yeah, definitely."},{"startTime":1635.341,"endTime":1636.091,"body":"I appreciate it."},{"startTime":1636.091,"endTime":1639.061,"body":"Yeah, so currently"},{"startTime":1636.091,"endTime":1639.061,"body":"at Hypergrowth we're"},{"startTime":1639.061,"endTime":1640.051,"body":"essentially, I think."},{"startTime":1641.011,"endTime":1643.321,"body":"This is a new word, a new"},{"startTime":1641.011,"endTime":1643.321,"body":"term that I haven't used, but"},{"startTime":1643.321,"endTime":1644.881,"body":"I'm gonna take it from you."},{"startTime":1644.911,"endTime":1648.151,"body":"Like a managed service,"},{"startTime":1644.911,"endTime":1648.151,"body":"really where we're helping"},{"startTime":1648.151,"endTime":1651.381,"body":"companies generate leads, if"},{"startTime":1648.151,"endTime":1651.381,"body":"we're gonna put it simply."},{"startTime":1651.561,"endTime":1653.671,"body":"But internally, it's"},{"startTime":1651.561,"endTime":1653.671,"body":"a whole process."},{"startTime":1653.671,"endTime":1655.621,"body":"It's a whole automation process."},{"startTime":1655.721,"endTime":1657.431,"body":"Some ai, some not."},{"startTime":1657.501,"endTime":1660.171,"body":"We try to be careful"},{"startTime":1657.501,"endTime":1660.171,"body":"when and where to use it."},{"startTime":1660.751,"endTime":1662.801,"body":"If it's not necessary"},{"startTime":1660.751,"endTime":1662.801,"body":"then there's no point."},{"startTime":1662.801,"endTime":1666.521,"body":"You can build the automations"},{"startTime":1662.801,"endTime":1666.521,"body":"without the AI portion to"},{"startTime":1666.521,"endTime":1669.491,"body":"it, then that still will"},{"startTime":1666.521,"endTime":1669.491,"body":"help us do a lot more"},{"startTime":1669.491,"endTime":1670.571,"body":"and get a lot more done."},{"startTime":1670.621,"endTime":1673.881,"body":"Essentially it's a very, oh, how"},{"startTime":1670.621,"endTime":1673.881,"body":"would you say a very detailed"},{"startTime":1673.881,"endTime":1676.041,"body":"approach to lead generation."},{"startTime":1676.431,"endTime":1680.126,"body":"It's not about the quantity,"},{"startTime":1676.431,"endTime":1680.126,"body":"but more so the quality of"},{"startTime":1680.126,"endTime":1683.156,"body":"everything, not just the"},{"startTime":1680.126,"endTime":1683.156,"body":"leads that we're reaching out"},{"startTime":1683.156,"endTime":1684.596,"body":"to, but also the messaging."},{"startTime":1685.236,"endTime":1688.146,"body":"We wanna make sure that the"},{"startTime":1685.236,"endTime":1688.146,"body":"messaging's relevant and,"},{"startTime":1688.646,"endTime":1692.516,"body":"relevant, personalized, people"},{"startTime":1688.646,"endTime":1692.516,"body":"use 'em interchangeably, but"},{"startTime":1692.906,"endTime":1695.276,"body":"personalized can mean, oh hey."},{"startTime":1695.786,"endTime":1696.866,"body":"Nice wiener dog."},{"startTime":1697.316,"endTime":1699.026,"body":"Are you interested"},{"startTime":1697.316,"endTime":1699.026,"body":"in cloud services?"},{"startTime":1699.026,"endTime":1702.331,"body":"It's okay, what does my"},{"startTime":1699.026,"endTime":1702.331,"body":"dog have to do with cloud?"},{"startTime":1702.331,"endTime":1705.441,"body":"So that's personalized, but"},{"startTime":1702.331,"endTime":1705.441,"body":"it's not really relevant, right?"},{"startTime":1706.101,"endTime":1709.241,"body":"So we wanna make sure"},{"startTime":1706.101,"endTime":1709.241,"body":"everything's relevant from"},{"startTime":1709.241,"endTime":1712.061,"body":"the messaging to, to the"},{"startTime":1709.241,"endTime":1712.061,"body":"people that we're targeting."},{"startTime":1712.561,"endTime":1716.761,"body":"And that were like in hopes of"},{"startTime":1712.561,"endTime":1716.761,"body":"getting the highest, response"},{"startTime":1716.761,"endTime":1718.291,"body":"rates, conversion rates."},{"startTime":1718.801,"endTime":1722.251,"body":"You can check us"},{"startTime":1718.801,"endTime":1722.251,"body":"out@hypergrowthgtm.com."},{"startTime":1722.791,"endTime":1725.521,"body":"We have just a bit of a,"},{"startTime":1722.791,"endTime":1725.521,"body":"of solutions, but happy to"},{"startTime":1725.521,"endTime":1729.151,"body":"continue a conversation and"},{"startTime":1725.521,"endTime":1729.151,"body":"provide any guidance or advice,"},{"startTime":1729.151,"endTime":1733.111,"body":"even if anyone's getting"},{"startTime":1729.151,"endTime":1733.111,"body":"into, building ais or even"},{"startTime":1733.111,"endTime":1736.721,"body":"just sales automations before"},{"startTime":1733.111,"endTime":1736.721,"body":"they even touch the AI part."},{"startTime":1736.791,"endTime":1738.531,"body":"I'm happy to have"},{"startTime":1736.791,"endTime":1738.531,"body":"that conversation."},{"startTime":1741.711,"endTime":1744.441,"body":"I'm really glad you"},{"startTime":1741.711,"endTime":1744.441,"body":"brought up personalization"},{"startTime":1744.441,"endTime":1745.551,"body":"versus relevance."},{"startTime":1745.551,"endTime":1749.031,"body":"'cause personalization, I get"},{"startTime":1745.551,"endTime":1749.031,"body":"it all the time where you can"},{"startTime":1749.031,"endTime":1751.401,"body":"see that they've just put in"},{"startTime":1749.031,"endTime":1751.401,"body":"a variable and sometimes they"},{"startTime":1751.401,"endTime":1753.861,"body":"forget to put it in and they"},{"startTime":1751.401,"endTime":1753.861,"body":"just have their brackets, which"},{"startTime":1753.861,"endTime":1757.341,"body":"says insert first name here, or"},{"startTime":1753.861,"endTime":1757.341,"body":"certainly just podcast episode."},{"startTime":1757.371,"endTime":1758.571,"body":"And that's the worst."},{"startTime":1758.601,"endTime":1761.091,"body":"'cause then they versus"},{"startTime":1758.601,"endTime":1761.091,"body":"knows and it really"},{"startTime":1761.091,"endTime":1761.841,"body":"throws everything off."},{"startTime":1761.841,"endTime":1763.221,"body":"I've also I think that."},{"startTime":1764.286,"endTime":1767.496,"body":"Relevance is really the future"},{"startTime":1764.286,"endTime":1767.496,"body":"as well because it's better"},{"startTime":1767.496,"endTime":1772.506,"body":"to have 100 phone calls or"},{"startTime":1767.496,"endTime":1772.506,"body":"100 people who might become"},{"startTime":1772.506,"endTime":1774.606,"body":"customers than a million"},{"startTime":1772.506,"endTime":1774.606,"body":"people that are random."},{"startTime":1774.606,"endTime":1779.066,"body":"Like the chase for virality"},{"startTime":1774.606,"endTime":1779.066,"body":"is a chase for NI, mostly"},{"startTime":1779.066,"endTime":1780.296,"body":"people that are not interested."},{"startTime":1780.296,"endTime":1782.781,"body":"It's such a small percentage and"},{"startTime":1780.296,"endTime":1782.781,"body":"you have to have, be so broad."},{"startTime":1783.866,"endTime":1785.456,"body":"In order to appeal to"},{"startTime":1783.866,"endTime":1785.456,"body":"everyone that you no longer"},{"startTime":1785.456,"endTime":1786.476,"body":"appealed your ideal customer."},{"startTime":1786.476,"endTime":1787.346,"body":"So I love that you"},{"startTime":1786.476,"endTime":1787.346,"body":"brought that up."},{"startTime":1787.346,"endTime":1788.336,"body":"I think this is really cool."},{"startTime":1788.336,"endTime":1790.106,"body":"I think that people are gonna"},{"startTime":1788.336,"endTime":1790.106,"body":"find this useful, and I think"},{"startTime":1790.106,"endTime":1793.226,"body":"this was a really powerful"},{"startTime":1790.106,"endTime":1793.226,"body":"episode that I think people"},{"startTime":1793.226,"endTime":1796.316,"body":"are really gonna dig on of the"},{"startTime":1793.226,"endTime":1796.316,"body":"artificial Intelligence podcast."},{"startTime":1796.316,"endTime":1797.636,"body":"So thank you so"},{"startTime":1796.316,"endTime":1797.636,"body":"much for being here."},{"startTime":1797.636,"endTime":1798.296,"body":"This was awesome."},{"startTime":1798.506,"endTime":1800.906,"body":"Thanks for listening to today's"},{"startTime":1798.506,"endTime":1800.906,"body":"episode starting with ai."},{"startTime":1800.906,"endTime":1801.656,"body":"It can be Scary."},{"startTime":1801.986,"endTime":1804.416,"body":"ChatGPT Profits is not only"},{"startTime":1801.986,"endTime":1804.416,"body":"a bestseller, but also the"},{"startTime":1804.416,"endTime":1807.026,"body":"Missing Instruction Manual"},{"startTime":1804.416,"endTime":1807.026,"body":"to make Mastering Chat,"},{"startTime":1807.026,"endTime":1810.596,"body":"GBTA Breeze bypass the hard"},{"startTime":1807.026,"endTime":1810.596,"body":"stuff and get straight to"},{"startTime":1810.596,"endTime":1812.336,"body":"success with chat g profits."},{"startTime":1812.396,"endTime":1814.736,"body":"As always, I would love"},{"startTime":1812.396,"endTime":1814.736,"body":"for you to support the show"},{"startTime":1814.736,"endTime":1816.806,"body":"by paying full price on"},{"startTime":1814.736,"endTime":1816.806,"body":"Amazon, but you can get it"},{"startTime":1816.806,"endTime":1820.346,"body":"absolutely free for a limited"},{"startTime":1816.806,"endTime":1820.346,"body":"time@artificialintelligencepod.com"},{"startTime":1820.886,"endTime":1821.786,"body":"slash gift."},{"startTime":1822.353,"endTime":1824.183,"body":"Thank you for listening to"},{"startTime":1822.353,"endTime":1824.183,"body":"this week's episode of the"},{"startTime":1824.183,"endTime":1825.923,"body":"Artificial Intelligence Podcast."},{"startTime":1825.923,"endTime":1828.623,"body":"Make sure to subscribe so you"},{"startTime":1825.923,"endTime":1828.623,"body":"never miss another episode."},{"startTime":1828.623,"endTime":1830.753,"body":"We'll be back next Monday"},{"startTime":1828.623,"endTime":1830.753,"body":"with more tips and tactics"},{"startTime":1830.753,"endTime":1833.093,"body":"on how to leverage AI"},{"startTime":1830.753,"endTime":1833.093,"body":"to escape that rat race."},{"startTime":1833.303,"endTime":1835.643,"body":"Head over to artificial"},{"startTime":1833.303,"endTime":1835.643,"body":"intelligence pod.com now"},{"startTime":1835.643,"endTime":1836.663,"body":"to see past episodes."},{"startTime":1836.663,"endTime":1839.153,"body":"Leave, review and check"},{"startTime":1836.663,"endTime":1839.153,"body":"out all of our socials."}]}