I can't find good help. No one wants to work. Everyone I hire does subpar work compared to me. These are all complaints I see from contractors looking to hire employees. They are valid complaints but no one is changing their hiring process. All of us keep going back to the same well and expecting a different result. Does that really make sense? What if there was a better way to attract, retain, and educate talent?
Randy Stanbury built Service Freight Systems from the ground up. With his previous experience in transportation sales, he knew that many companies complained about freight services never communicating with their clients. This led to much frustration on the clients end about not knowing what was going on with their shipment. Randy set out to build a freight company that was dedicated to service, hence the name. Communication would be paramount to their success. This commitment paid off and after many years of running the company and growing it to multiple millions of dollars, Randy was able to sell it and look at what else he wanted to do.
Now a business coach, Randy helps guide others through the different stages of business from the real world lessons he learned along the way, as well as, from the different businesses he helps excel in their fields. One of these pain points is often hiring team members. Not only do you not want A player talent for a long term employee, but you also want to make sure they are coachable. Listen in to this week's episode of the Floor Academy Podcast as Randy and i discuss his approach to hiring talent that will grow with the company, how he keeps them engaged, and what kind of culture will help you retain the employees.
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