This week's guest is Mr. Karma himself, Ken Ballin. Ken is the owner of Skyro Floors in the Jersey Shore and a prominent online resource for flooring, tile and stone professionals. In this episode, we talk about the power of building a positive reputation in your industry, why it's important not to get defensive when discussing pricing, and the importance of investing in your employees' growth and development. Tune in to learn how you can use positivity and empathy to build a successful flooring, tile or stone business.
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