For Agility's Sake
Amway is on an agile journey, working to improve how it delivers value to YOU. Hear from the practitioners, leaders and everyone involved in making the transformation a reality.
For Agility's Sake
Experience Design & Empathy - Kate Kronemeyer
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Kyle Spitzley / Kate Kronemeyer
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Season 2
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Episode 2
Experience Owner Kate Kronemeyer shares her thoughts on agile, empathy and a hyper-focus on the user. "Design is more disciplined than you think."
Other topics we touch on:
- Building empathy.
- Design is more disciplined than you think.
- With agile, everyone can help make things better.
- Satisfying the customer is EXCITING!
- Agile isn't just a process change. It's a personal transformation.
- Stay focused on the user - Literally walk a mile in their shoes.
- Learn more about your user than you think you need to know.
- Sometimes your user doesn't know what they need, and sometimes they don't know you have what they need.
- An exceptional user experience example - AirBnB