{"version":"1.0","type":"rich","provider_name":"Buzzsprout","provider_url":"https://www.buzzsprout.com","author_url":"https://www.buzzsprout.com/641155","width":500,"thumbnail_width":600,"thumbnail_height":600,"title":"Think Tank Topic: Managing Customer Expectations - Experiences, Problems and Solutions","author_name":"DANNY DE HEK","html":"<iframe src=\"https://www.buzzsprout.com/641155/episodes/4234817-think-tank-topic-managing-customer-expectations-experiences-problems-and-solutions?client_source=oembed&amp;iframe=true\" width=\"100%\" height=\"200\" frameborder=\"0\" scrolling=\"no\" loading=\"lazy\" title=\"DANNY DE HEK, Think Tank Topic: Managing Customer Expectations - Experiences, Problems and Solutions\"></iframe>","height":200,"thumbnail_url":"https://www.buzzsprout.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MjM5ODE3MzEsInB1ciI6ImJsb2JfaWQifX0=--9f64f534f6666013f7068f5bba09f664cf04474d/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fZmlsbCI6WzYwMCw2MDAseyJjcm9wIjoiY2VudHJlIn1dLCJzYXZlciI6eyJxdWFsaXR5Ijo2MH0sImNvbG91cnNwYWNlIjoic3JnYiJ9LCJwdXIiOiJ2YXJpYXRpb24ifX0=--0b154cb6b88107719b1a277923d35676ba5519cc/Podcast.jpg"}