The viral awareness and adoption of foundation models like ChatGPT have created both an opportunity and threat to automation platforms generally and RPA point tools specifically. On the one hand, large language models can reduce complexity and accelerate the adoption of enterprise automation platforms. The flip side is software robots are designed to improve human productivity through intelligent automation and GPT models could cannibalize some, if not many use cases initially targeted by RPA vendors. This reality is causing customers to rethink their automation strategies and vendors to rapidly evolve their messaging to position foundation models as an accelerant to their platforms.
In this Breaking Analysis we provide you with a perspective on how foundation models could impact automation platforms. We review ETR data that quantifies the ascendency of OpenAI. We also show survey data that measures the overlap between ML/AI systems and automation platforms. Then we review the recent quarterly performance of UiPath and share how we think the company must position itself with respect to the onslaught of noise and potential disruption from GPT models.
FULL ARTICLE: https://wikibon.com/breaking-analysis-gpt-models-are-a-two-edged-sword-for-automation-platforms/