HRchat Podcast - Interviews with HR, Talent and Tech Experts

Why a Good Employee Experience is Vital with Lila Nazef, Neocase

August 25, 2022 The HR Gazette Season 1 Episode 475
HRchat Podcast - Interviews with HR, Talent and Tech Experts
Why a Good Employee Experience is Vital with Lila Nazef, Neocase
Show Notes

In HRchat episode 475, we ask what did the Great Resignation do to place extra emphasis on the need to keep employees happy? Listen too as we consider some lessons businesses can take from good customer experience to improve the employee experience.

Our guest today is Lila Nazef, Vice President of Sales & Marketing (North America) at Neocase, a pioneering Saas platform for automating HR Service Delivery. 

Questions For Lila Include: 

  • What are some emerging trends within technology that you are seeing in the HR industry?
  • What do you think are some of the impacts and future implications that these trends will have? 
  • What is Neocase doing to prepare and support organizations through these changes? 
  • What is the latest product/projects that Neocase is focusing on?
  • You talk a lot about employee experience. Why is employee experience so important at the moment?
  • What did the Great Resignation do to place extra emphasis on the need to keep employees happy? Do you think things could change if we enter a recession?
  • What are some lessons businesses can take from a system that ensures a positive customer experience in order to improve the employee experience?

About Neocase

Neocase is the pioneering Saas platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through processes automation and workflow efficiencies. Their HR digital platform includes collaborative Case Management, Business Process Automation, Electronic Document Management, Personalized Knowledge Base, Self-Service Portal, Pre/Onboarding, Transitioning, and Off-boarding workflows and Analytics. Delivered in the cloud and leveraging the latest technological innovations, the Neocase® solutions integrate with core HR platforms including Workday (Certified Partner), SAP/SF, Oracle, Talentsoft and other third-party applications to achieve seamless user experience and automation.

 Recognized by industry analysts and currently supporting over 6 million employees across 180 countries, Neocase is used daily by industry leaders including MGM Resorts, Bank of New York-Mellon, Smiths Group, Merck, Société Générale, Baker Hughes, World Bank, Thales Group, Renault, Air France, Canadian Tire, MAIF, Harrods, UCB, AXA, PSA Peugeot Citroën and many more. Learn more at neocasesoftware.com



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This episode is supported by MoveFwd, an event for existing and aspiring people leaders to inspire change, adaptation, and progress in our new world of work. Join CareerBeacon and the HR Gazette team on May 25, in the beautiful city of Halifax, Nova Scotia to see experts speak such as Talent Acquisition Specialist, Tim Sackett and DEI Strategist, Torin Ellis. Get your early bird tickets today at MoveFwd.ca