In HRchat episode 475, we ask what did the Great Resignation do to place extra emphasis on the need to keep employees happy? Listen too as we consider some lessons businesses can take from good customer experience to improve the employee experience.
Our guest today is Lila Nazef, Vice President of Sales & Marketing (North America) at Neocase, a pioneering Saas platform for automating HR Service Delivery.
Questions For Lila Include:
Neocase is the pioneering Saas platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through processes automation and workflow efficiencies. Their HR digital platform includes collaborative Case Management, Business Process Automation, Electronic Document Management, Personalized Knowledge Base, Self-Service Portal, Pre/Onboarding, Transitioning, and Off-boarding workflows and Analytics. Delivered in the cloud and leveraging the latest technological innovations, the Neocase® solutions integrate with core HR platforms including Workday (Certified Partner), SAP/SF, Oracle, Talentsoft and other third-party applications to achieve seamless user experience and automation.
Recognized by industry analysts and currently supporting over 6 million employees across 180 countries, Neocase is used daily by industry leaders including MGM Resorts, Bank of New York-Mellon, Smiths Group, Merck, Société Générale, Baker Hughes, World Bank, Thales Group, Renault, Air France, Canadian Tire, MAIF, Harrods, UCB, AXA, PSA Peugeot Citroën and many more. Learn more at neocasesoftware.com
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This episode is supported by MoveFwd, an event for existing and aspiring people leaders to inspire change, adaptation, and progress in our new world of work. Join CareerBeacon and the HR Gazette team on May 25, in the beautiful city of Halifax, Nova Scotia to see experts speak such as Talent Acquisition Specialist, Tim Sackett and DEI Strategist, Torin Ellis. Get your early bird tickets today at MoveFwd.ca.