Mark T. Allen joined Audi of America as the Collision Programs and Workshop Equipment Manager in August of 2011, responsible for the collision program, electric vehicle service strategy and workshop equipment for Audi.  

Mark’s 44-year career in the automotive industry has spanned various areas including collision, insurance, parts, machinist and equipment repair and sales.  

Mark holds and B.S. in Marketing/Management from Ramapo College of N.J. and is a long-term member of the Society of Automotive Engineers, is DIN ISO Certified to weld aluminum, and has is Board Member of ICAR having served on the Executive Board for about 5 years.  

In this podcast, Mark discusses how to safely and effectively perform repair and maintenance for electric vehicles (EVs) including: 

• Necessary education and training for service repair professionals working on EVs in shops 
• Safety precautions and protocols for de-energizing high voltage systems, and recommended uniform and tools to be used while repairing EVs 
• Recommendations for safe layout and architecture of shops repairing EVs, and necessary equipment for the repair, transport, and disposal of EV batteries 
• The availability and accessibility of OEM repair procedures to all shop owners, including repair procedures for electric vehicles