{"version":"1.0.0","segments":[{"speaker":"Becca Banyard","startTime":27.379,"endTime":29.61,"body":"Welcome to the"},{"speaker":"Becca Banyard","startTime":27.379,"endTime":29.61,"body":"People Managing People podcast."},{"speaker":"Becca Banyard","startTime":30.28,"endTime":32.72,"body":"We're on a mission to build"},{"speaker":"Becca Banyard","startTime":30.28,"endTime":32.72,"body":"a better world of work and to"},{"speaker":"Becca Banyard","startTime":32.72,"endTime":36.069,"body":"help you create happy, healthy"},{"speaker":"Becca Banyard","startTime":32.72,"endTime":36.069,"body":"and productive workplaces."},{"speaker":"Becca Banyard","startTime":36.64,"endTime":38.319,"body":"I'm your host, Becca Banyard."},{"speaker":"Becca Banyard","startTime":38.319,"endTime":40.480000000000004,"body":"My guest today is Dr."},{"speaker":"Becca Banyard","startTime":40.480000000000004,"endTime":43.99,"body":"Randal Pinkett, author of"},{"speaker":"Becca Banyard","startTime":40.480000000000004,"endTime":43.99,"body":"Data-Driven DEI and the"},{"speaker":"Becca Banyard","startTime":44.2,"endTime":47.869,"body":"Co-Founder, Chairman and"},{"speaker":"Becca Banyard","startTime":44.2,"endTime":47.869,"body":"CEO of BCT Partners, LLC"},{"speaker":"Becca Banyard","startTime":48.528999999999996,"endTime":50.739000000000004,"body":"."},{"speaker":"Becca Banyard","startTime":48.528999999999996,"endTime":50.739000000000004,"body":"We'll be discussing the"},{"speaker":"Becca Banyard","startTime":50.75,"endTime":53.629000000000005,"body":"the heart of diversity, equity"},{"speaker":"Becca Banyard","startTime":50.75,"endTime":53.629000000000005,"body":"and inclusion initiatives."},{"speaker":"Becca Banyard","startTime":54.289,"endTime":57.399,"body":"And our conversation will touch"},{"speaker":"Becca Banyard","startTime":54.289,"endTime":57.399,"body":"on the role of data, challenges"},{"speaker":"Becca Banyard","startTime":57.41,"endTime":60.959,"body":"organizations face, practical"},{"speaker":"Becca Banyard","startTime":57.41,"endTime":60.959,"body":"strategies for creating more"},{"speaker":"Becca Banyard","startTime":60.959,"endTime":62.66,"body":"people centric DE\u0026I programs."},{"speaker":"Becca Banyard","startTime":63.29900000000001,"endTime":64.039,"body":"Let's dive right in."},{"speaker":"Becca Banyard","startTime":65.379,"endTime":66.27,"body":"Hello, Dr."},{"speaker":"Becca Banyard","startTime":66.299,"endTime":66.749,"body":"Pinkett."},{"speaker":"Becca Banyard","startTime":66.779,"endTime":67.62,"body":"Welcome to the show."},{"speaker":"Randal Pinkett","startTime":68.71000000000001,"endTime":70.21000000000001,"body":"Thank"},{"speaker":"Randal Pinkett","startTime":68.71000000000001,"endTime":70.21000000000001,"body":"you, Becca, for having me."},{"speaker":"Randal Pinkett","startTime":70.24,"endTime":72.18,"body":"I'm excited to be here"},{"speaker":"Randal Pinkett","startTime":70.24,"endTime":72.18,"body":"and I'm looking forward"},{"speaker":"Randal Pinkett","startTime":72.18,"endTime":73.09,"body":"to the conversation."},{"speaker":"Becca Banyard","startTime":74.24,"endTime":76.139,"body":"Before we get"},{"speaker":"Becca Banyard","startTime":74.24,"endTime":76.139,"body":"started, I'd love to know just a"},{"speaker":"Becca Banyard","startTime":76.139,"endTime":77.459,"body":"little bit more about yourself."},{"speaker":"Becca Banyard","startTime":77.559,"endTime":80.92,"body":"Could you just tell me a bit"},{"speaker":"Becca Banyard","startTime":77.559,"endTime":80.92,"body":"about who you are, maybe your"},{"speaker":"Becca Banyard","startTime":80.92,"endTime":84.05,"body":"journey and how you got to where"},{"speaker":"Becca Banyard","startTime":80.92,"endTime":84.05,"body":"you are today and what you do?"},{"speaker":"Randal Pinkett","startTime":84.99,"endTime":85.17,"body":"Yeah."},{"speaker":"Randal Pinkett","startTime":85.17,"endTime":92.2,"body":"So these days I am one of four"},{"speaker":"Randal Pinkett","startTime":85.17,"endTime":92.2,"body":"co-founders of BCT Partners."},{"speaker":"Randal Pinkett","startTime":92.399,"endTime":96.849,"body":"Our mission is to harness the"},{"speaker":"Randal Pinkett","startTime":92.399,"endTime":96.849,"body":"power of diversity, insights,"},{"speaker":"Randal Pinkett","startTime":96.869,"endTime":101.729,"body":"and innovation to create"},{"speaker":"Randal Pinkett","startTime":96.869,"endTime":101.729,"body":"lasting change, accelerate"},{"speaker":"Randal Pinkett","startTime":101.779,"endTime":103.36,"body":"equity, and transform lives."},{"speaker":"Randal Pinkett","startTime":103.89999999999999,"endTime":105.08,"body":"So that's who we are."},{"speaker":"Randal Pinkett","startTime":105.08,"endTime":105.719,"body":"That's what we do."},{"speaker":"Randal Pinkett","startTime":105.729,"endTime":107.749,"body":"We're an equity-centered"},{"speaker":"Randal Pinkett","startTime":105.729,"endTime":107.749,"body":"organization."},{"speaker":"Randal Pinkett","startTime":109.649,"endTime":113.245,"body":"How I arrived at this place"},{"speaker":"Randal Pinkett","startTime":109.649,"endTime":113.245,"body":"in some ways dates back to"},{"speaker":"Randal Pinkett","startTime":113.245,"endTime":117.465,"body":"my childhood because I was"},{"speaker":"Randal Pinkett","startTime":113.245,"endTime":117.465,"body":"the kid who sold candy at"},{"speaker":"Randal Pinkett","startTime":117.465,"endTime":121.215,"body":"school and sold lemonade in"},{"speaker":"Randal Pinkett","startTime":117.465,"endTime":121.215,"body":"his neighborhood and tried"},{"speaker":"Randal Pinkett","startTime":121.225,"endTime":125.035,"body":"to sell his toys to other"},{"speaker":"Randal Pinkett","startTime":121.225,"endTime":125.035,"body":"kids on his block, even"},{"speaker":"Randal Pinkett","startTime":125.035,"endTime":125.854,"body":"though they were broke."},{"speaker":"Randal Pinkett","startTime":126.335,"endTime":127.794,"body":"They didn't have any money."},{"speaker":"Randal Pinkett","startTime":128.26500000000001,"endTime":130.97400000000002,"body":"And so I didn't really do"},{"speaker":"Randal Pinkett","startTime":128.26500000000001,"endTime":130.97400000000002,"body":"well with my toy store."},{"speaker":"Randal Pinkett","startTime":131.424,"endTime":135.135,"body":"But that entrepreneurial"},{"speaker":"Randal Pinkett","startTime":131.424,"endTime":135.135,"body":"spirit started clearly"},{"speaker":"Randal Pinkett","startTime":135.135,"endTime":135.925,"body":"at a very young age."},{"speaker":"Randal Pinkett","startTime":135.925,"endTime":140.095,"body":"So when I got to Rutgers for"},{"speaker":"Randal Pinkett","startTime":135.925,"endTime":140.095,"body":"college, I had a childhood"},{"speaker":"Randal Pinkett","startTime":140.095,"endTime":143.305,"body":"friend named Wayne who started"},{"speaker":"Randal Pinkett","startTime":140.095,"endTime":143.305,"body":"the business when he was a"},{"speaker":"Randal Pinkett","startTime":143.305,"endTime":144.805,"body":"senior and I was a sophomore."},{"speaker":"Randal Pinkett","startTime":145.595,"endTime":147.63400000000001,"body":"And to make a long story"},{"speaker":"Randal Pinkett","startTime":145.595,"endTime":147.63400000000001,"body":"short, I said, if he can"},{"speaker":"Randal Pinkett","startTime":147.635,"endTime":150.615,"body":"start a business, why"},{"speaker":"Randal Pinkett","startTime":147.635,"endTime":150.615,"body":"can't I start a business?"},{"speaker":"Randal Pinkett","startTime":151.225,"endTime":154.165,"body":"So I rounded up my three"},{"speaker":"Randal Pinkett","startTime":151.225,"endTime":154.165,"body":"closest friends—Jeffrey,"},{"speaker":"Randal Pinkett","startTime":154.185,"endTime":156.924,"body":"Lawrence, and Dallas—and"},{"speaker":"Randal Pinkett","startTime":154.185,"endTime":156.924,"body":"we started selling compact"},{"speaker":"Randal Pinkett","startTime":156.935,"endTime":158.734,"body":"discs out of our dormitory."},{"speaker":"Randal Pinkett","startTime":158.765,"endTime":159.804,"body":"I'm dating myself, Becca."},{"speaker":"Randal Pinkett","startTime":160.465,"endTime":164.394,"body":"And we use the proceeds to"},{"speaker":"Randal Pinkett","startTime":160.465,"endTime":164.394,"body":"fund outreach to inner city"},{"speaker":"Randal Pinkett","startTime":164.394,"endTime":167.144,"body":"high schools to encourage"},{"speaker":"Randal Pinkett","startTime":164.394,"endTime":167.144,"body":"students to go to college and"},{"speaker":"Randal Pinkett","startTime":167.584,"endTime":173.375,"body":"that venture of outreach to"},{"speaker":"Randal Pinkett","startTime":167.584,"endTime":173.375,"body":"students eventually evolved"},{"speaker":"Randal Pinkett","startTime":173.394,"endTime":176.605,"body":"to doing diversity, equity"},{"speaker":"Randal Pinkett","startTime":173.394,"endTime":176.605,"body":"and inclusion training."},{"speaker":"Randal Pinkett","startTime":177.355,"endTime":181.274,"body":"And now 31 years later,"},{"speaker":"Randal Pinkett","startTime":177.355,"endTime":181.274,"body":"I'm 52, I was 21 then."},{"speaker":"Randal Pinkett","startTime":181.844,"endTime":184.579,"body":"31 years later, the four"},{"speaker":"Randal Pinkett","startTime":181.844,"endTime":184.579,"body":"of us are still together."},{"speaker":"Randal Pinkett","startTime":184.95,"endTime":187.96,"body":"And Becca, we still get along,"},{"speaker":"Randal Pinkett","startTime":184.95,"endTime":187.96,"body":"and that's BCT Partners."},{"speaker":"Randal Pinkett","startTime":187.96,"endTime":188.73,"body":"That's how we came to be."},{"speaker":"Becca Banyard","startTime":189.32999999999998,"endTime":189.73,"body":"Amazing."},{"speaker":"Becca Banyard","startTime":189.92,"endTime":191.13,"body":"What a beautiful journey."},{"speaker":"Becca Banyard","startTime":191.22,"endTime":194.329,"body":"So let's dive into the"},{"speaker":"Becca Banyard","startTime":191.22,"endTime":194.329,"body":"topic today, and that"},{"speaker":"Becca Banyard","startTime":194.35,"endTime":196.43,"body":"is Data-Driven DEI."},{"speaker":"Becca Banyard","startTime":196.45,"endTime":197.769,"body":"And you actually"},{"speaker":"Becca Banyard","startTime":196.45,"endTime":197.769,"body":"wrote a book on this."},{"speaker":"Becca Banyard","startTime":197.82,"endTime":201.63,"body":"I'd love to start off by asking"},{"speaker":"Becca Banyard","startTime":197.82,"endTime":201.63,"body":"you, what is data-driven DEI?"},{"speaker":"Randal Pinkett","startTime":202.41,"endTime":202.92,"body":"Indeed."},{"speaker":"Randal Pinkett","startTime":203.069,"endTime":208.649,"body":"So, data-driven DEI is"},{"speaker":"Randal Pinkett","startTime":203.069,"endTime":208.649,"body":"leveraging and harnessing"},{"speaker":"Randal Pinkett","startTime":208.659,"endTime":213.674,"body":"the power of data to be"},{"speaker":"Randal Pinkett","startTime":208.659,"endTime":213.674,"body":"able to measure, analyze,"},{"speaker":"Randal Pinkett","startTime":213.965,"endTime":216.924,"body":"and improve diversity,"},{"speaker":"Randal Pinkett","startTime":213.965,"endTime":216.924,"body":"equity, and inclusion."},{"speaker":"Randal Pinkett","startTime":217.405,"endTime":223.474,"body":"And a data-driven approach"},{"speaker":"Randal Pinkett","startTime":217.405,"endTime":223.474,"body":"to DEI is one that I'm"},{"speaker":"Randal Pinkett","startTime":223.474,"endTime":228.119,"body":"finding is quite resonant"},{"speaker":"Randal Pinkett","startTime":223.474,"endTime":228.119,"body":"and quite effective."},{"speaker":"Randal Pinkett","startTime":228.649,"endTime":232.549,"body":"And so there's five criteria"},{"speaker":"Randal Pinkett","startTime":228.649,"endTime":232.549,"body":"you might say for a data-driven"},{"speaker":"Randal Pinkett","startTime":232.7,"endTime":234.539,"body":"approach to diversity,"},{"speaker":"Randal Pinkett","startTime":232.7,"endTime":234.539,"body":"equity, and inclusion."},{"speaker":"Randal Pinkett","startTime":235.07999999999998,"endTime":237.029,"body":"One is using data to"},{"speaker":"Randal Pinkett","startTime":235.07999999999998,"endTime":237.029,"body":"perform an assessment."},{"speaker":"Randal Pinkett","startTime":237.719,"endTime":241.459,"body":"Second is establishing"},{"speaker":"Randal Pinkett","startTime":237.719,"endTime":241.459,"body":"objectives with clearly defined"},{"speaker":"Randal Pinkett","startTime":241.469,"endTime":244.779,"body":"goals, so you know you've"},{"speaker":"Randal Pinkett","startTime":241.469,"endTime":244.779,"body":"achieved the objectives."},{"speaker":"Randal Pinkett","startTime":245.38,"endTime":249.75,"body":"Third is looking to promising"},{"speaker":"Randal Pinkett","startTime":245.38,"endTime":249.75,"body":"and proven practices that"},{"speaker":"Randal Pinkett","startTime":249.75,"endTime":252.85,"body":"have worked for other people"},{"speaker":"Randal Pinkett","startTime":249.75,"endTime":252.85,"body":"or other organizations."},{"speaker":"Randal Pinkett","startTime":253.54,"endTime":258.17900000000003,"body":"Fourth is having strategies"},{"speaker":"Randal Pinkett","startTime":253.54,"endTime":258.17900000000003,"body":"with clearly defined measures."},{"speaker":"Randal Pinkett","startTime":258.54,"endTime":260.749,"body":"What are you going to do"},{"speaker":"Randal Pinkett","startTime":258.54,"endTime":260.749,"body":"and how would you measure"},{"speaker":"Randal Pinkett","startTime":260.749,"endTime":262.86,"body":"progress against what you"},{"speaker":"Randal Pinkett","startTime":260.749,"endTime":262.86,"body":"said you were going to do?"},{"speaker":"Randal Pinkett","startTime":263.399,"endTime":267.17900000000003,"body":"And then lastly, using"},{"speaker":"Randal Pinkett","startTime":263.399,"endTime":267.17900000000003,"body":"data to evaluate results"},{"speaker":"Randal Pinkett","startTime":267.23,"endTime":268.269,"body":"and measure impact."},{"speaker":"Randal Pinkett","startTime":268.579,"endTime":271.36,"body":"So it's those five criteria"},{"speaker":"Randal Pinkett","startTime":268.579,"endTime":271.36,"body":"that constitute a data-driven"},{"speaker":"Randal Pinkett","startTime":271.38,"endTime":273.52000000000004,"body":"approach to diversity,"},{"speaker":"Randal Pinkett","startTime":271.38,"endTime":273.52000000000004,"body":"equity, and inclusion."},{"speaker":"Becca Banyard","startTime":273.98900000000003,"endTime":277.26,"body":"And could you"},{"speaker":"Becca Banyard","startTime":273.98900000000003,"endTime":277.26,"body":"give us an example of what some"},{"speaker":"Becca Banyard","startTime":277.26,"endTime":279.8,"body":"of these data could look like?"},{"speaker":"Randal Pinkett","startTime":280.6,"endTime":283.79,"body":"When I say data,"},{"speaker":"Randal Pinkett","startTime":280.6,"endTime":283.79,"body":"I'm referring to quantitative"},{"speaker":"Randal Pinkett","startTime":283.81,"endTime":285.19,"body":"and qualitative data."},{"speaker":"Randal Pinkett","startTime":285.59,"endTime":289.11,"body":"Quantitative data"},{"speaker":"Randal Pinkett","startTime":285.59,"endTime":289.11,"body":"is surveys, numbers."},{"speaker":"Randal Pinkett","startTime":289.629,"endTime":294.11899999999997,"body":"Qualitative data is"},{"speaker":"Randal Pinkett","startTime":289.629,"endTime":294.11899999999997,"body":"words, interviews, focus"},{"speaker":"Randal Pinkett","startTime":294.11899999999997,"endTime":295.749,"body":"groups, storytelling."},{"speaker":"Randal Pinkett","startTime":296.18,"endTime":297.57,"body":"These are all forms of data."},{"speaker":"Randal Pinkett","startTime":298.019,"endTime":302.19,"body":"So the book breaks out these two"},{"speaker":"Randal Pinkett","startTime":298.019,"endTime":302.19,"body":"tracks, a track for people to"},{"speaker":"Randal Pinkett","startTime":302.19,"endTime":304.035,"body":"use data and for organizations."},{"speaker":"Randal Pinkett","startTime":304.045,"endTime":308.885,"body":"So for people, for example,"},{"speaker":"Randal Pinkett","startTime":304.045,"endTime":308.885,"body":"I could take the Intrinsic"},{"speaker":"Randal Pinkett","startTime":308.915,"endTime":314.075,"body":"Inclusion Inventory, the"},{"speaker":"Randal Pinkett","startTime":308.915,"endTime":314.075,"body":"I3, which measures my"},{"speaker":"Randal Pinkett","startTime":314.685,"endTime":318.924,"body":"competence for inclusive"},{"speaker":"Randal Pinkett","startTime":314.685,"endTime":318.924,"body":"behaviors towards others."},{"speaker":"Randal Pinkett","startTime":319.524,"endTime":324.105,"body":"And so I can use that instrument"},{"speaker":"Randal Pinkett","startTime":319.524,"endTime":324.105,"body":"to measure where I am, and"},{"speaker":"Randal Pinkett","startTime":324.105,"endTime":326.185,"body":"I can therefore set a goal"},{"speaker":"Randal Pinkett","startTime":324.105,"endTime":326.185,"body":"for where I want to go."},{"speaker":"Randal Pinkett","startTime":326.185,"endTime":328.515,"body":"So if it's a five level"},{"speaker":"Randal Pinkett","startTime":326.185,"endTime":328.515,"body":"instrument, and I'm at"},{"speaker":"Randal Pinkett","startTime":328.515,"endTime":330.885,"body":"level three, and I want"},{"speaker":"Randal Pinkett","startTime":328.515,"endTime":330.885,"body":"to get to level four."},{"speaker":"Randal Pinkett","startTime":330.995,"endTime":333.545,"body":"Well, then what can I do to"},{"speaker":"Randal Pinkett","startTime":330.995,"endTime":333.545,"body":"foster more inclusive behaviors?"},{"speaker":"Randal Pinkett","startTime":333.94,"endTime":337.159,"body":"I can have conversations"},{"speaker":"Randal Pinkett","startTime":333.94,"endTime":337.159,"body":"with people who are"},{"speaker":"Randal Pinkett","startTime":337.159,"endTime":337.849,"body":"different than me."},{"speaker":"Randal Pinkett","startTime":338.609,"endTime":344.124,"body":"I could explore travel"},{"speaker":"Randal Pinkett","startTime":338.609,"endTime":344.124,"body":"opportunities where I'm immersed"},{"speaker":"Randal Pinkett","startTime":344.134,"endTime":346.465,"body":"in cultures that are different"},{"speaker":"Randal Pinkett","startTime":344.134,"endTime":346.465,"body":"than the one I'm accustomed to."},{"speaker":"Randal Pinkett","startTime":347.455,"endTime":349.685,"body":"I could of course take"},{"speaker":"Randal Pinkett","startTime":347.455,"endTime":349.685,"body":"a training, or read a"},{"speaker":"Randal Pinkett","startTime":349.685,"endTime":352.004,"body":"book, or a blog, or an"},{"speaker":"Randal Pinkett","startTime":349.685,"endTime":352.004,"body":"article, or watch a video."},{"speaker":"Randal Pinkett","startTime":353.104,"endTime":355.394,"body":"And I can measure whether or"},{"speaker":"Randal Pinkett","startTime":353.104,"endTime":355.394,"body":"not I've made improvements"},{"speaker":"Randal Pinkett","startTime":355.394,"endTime":358.924,"body":"by re-administering that"},{"speaker":"Randal Pinkett","startTime":355.394,"endTime":358.924,"body":"Intrinsic Inclusion Inventory."},{"speaker":"Randal Pinkett","startTime":359.174,"endTime":359.955,"body":"And it's a cycle."},{"speaker":"Randal Pinkett","startTime":360.394,"endTime":361.734,"body":"It's never ending,"},{"speaker":"Randal Pinkett","startTime":360.394,"endTime":361.734,"body":"it's continuous."},{"speaker":"Randal Pinkett","startTime":361.884,"endTime":363.945,"body":"And organizations,"},{"speaker":"Randal Pinkett","startTime":361.884,"endTime":363.945,"body":"Becca, can do the same."},{"speaker":"Randal Pinkett","startTime":363.945,"endTime":366.555,"body":"They can do the assessment"},{"speaker":"Randal Pinkett","startTime":363.945,"endTime":366.555,"body":"of their culture and climate,"},{"speaker":"Randal Pinkett","startTime":366.565,"endTime":368.955,"body":"of their policies and"},{"speaker":"Randal Pinkett","startTime":366.565,"endTime":368.955,"body":"practices, of their people's"},{"speaker":"Randal Pinkett","startTime":368.965,"endTime":370.905,"body":"ability to manage difference."},{"speaker":"Randal Pinkett","startTime":371.275,"endTime":374.445,"body":"And once they've done that"},{"speaker":"Randal Pinkett","startTime":371.275,"endTime":374.445,"body":"assessment, can lay out"},{"speaker":"Randal Pinkett","startTime":374.484,"endTime":377.655,"body":"objectives, can benchmark"},{"speaker":"Randal Pinkett","startTime":374.484,"endTime":377.655,"body":"against best practices,"},{"speaker":"Randal Pinkett","startTime":377.885,"endTime":380.114,"body":"can develop strategies"},{"speaker":"Randal Pinkett","startTime":377.885,"endTime":380.114,"body":"of what they can do, and"},{"speaker":"Randal Pinkett","startTime":380.114,"endTime":383.094,"body":"then they can evaluate"},{"speaker":"Randal Pinkett","startTime":380.114,"endTime":383.094,"body":"the impact and their cycle"},{"speaker":"Randal Pinkett","startTime":383.09499999999997,"endTime":384.915,"body":"continues in the same vein."},{"speaker":"Becca Banyard","startTime":385.894,"endTime":388.535,"body":"So you've"},{"speaker":"Becca Banyard","startTime":385.894,"endTime":388.535,"body":"shared some of the significance"},{"speaker":"Becca Banyard","startTime":388.565,"endTime":391.624,"body":"of data to a DEI effort."},{"speaker":"Becca Banyard","startTime":392.265,"endTime":395.425,"body":"And in your book, you say"},{"speaker":"Becca Banyard","startTime":392.265,"endTime":395.425,"body":"that any effort to mitigate"},{"speaker":"Becca Banyard","startTime":395.425,"endTime":398.555,"body":"bias and grow inclusivity"},{"speaker":"Becca Banyard","startTime":395.425,"endTime":398.555,"body":"must begin with people."},{"speaker":"Becca Banyard","startTime":398.565,"endTime":401.514,"body":"So can you elaborate a"},{"speaker":"Becca Banyard","startTime":398.565,"endTime":401.514,"body":"little bit more on this"},{"speaker":"Becca Banyard","startTime":401.515,"endTime":402.614,"body":"and explain what you mean?"},{"speaker":"Randal Pinkett","startTime":403.295,"endTime":405.99399999999997,"body":"One of my"},{"speaker":"Randal Pinkett","startTime":403.295,"endTime":405.99399999999997,"body":"favorite one liners in the"},{"speaker":"Randal Pinkett","startTime":405.99399999999997,"endTime":408.665,"body":"book, I try to pepper a"},{"speaker":"Randal Pinkett","startTime":405.99399999999997,"endTime":408.665,"body":"lot of one liners in the"},{"speaker":"Randal Pinkett","startTime":408.665,"endTime":414.3,"body":"book,  is the following—Organizations don't change."},{"speaker":"Randal Pinkett","startTime":415.039,"endTime":415.999,"body":"People change."},{"speaker":"Randal Pinkett","startTime":417.07,"endTime":423.879,"body":"So for an organization to"},{"speaker":"Randal Pinkett","startTime":417.07,"endTime":423.879,"body":"grow, to evolve, the people"},{"speaker":"Randal Pinkett","startTime":424.089,"endTime":426.189,"body":"have to grow and evolve."},{"speaker":"Randal Pinkett","startTime":426.93,"endTime":430.18,"body":"And so to your question, if"},{"speaker":"Randal Pinkett","startTime":426.93,"endTime":430.18,"body":"we're trying to mitigate bias"},{"speaker":"Randal Pinkett","startTime":430.189,"endTime":433.479,"body":"in the organization, we've got"},{"speaker":"Randal Pinkett","startTime":430.189,"endTime":433.479,"body":"to mitigate bias in people."},{"speaker":"Randal Pinkett","startTime":434.469,"endTime":436.55,"body":"If we're trying to create a"},{"speaker":"Randal Pinkett","startTime":434.469,"endTime":436.55,"body":"more inclusive culture and"},{"speaker":"Randal Pinkett","startTime":436.55,"endTime":439.729,"body":"climate for the organization,"},{"speaker":"Randal Pinkett","startTime":436.55,"endTime":439.729,"body":"then the people have to"},{"speaker":"Randal Pinkett","startTime":439.739,"endTime":442.729,"body":"behave more inclusively within"},{"speaker":"Randal Pinkett","startTime":439.739,"endTime":442.729,"body":"that culture and climate."},{"speaker":"Randal Pinkett","startTime":443.36899999999997,"endTime":444.43,"body":"It all begins with people."},{"speaker":"Randal Pinkett","startTime":444.43,"endTime":448.66,"body":"People are the quintessential"},{"speaker":"Randal Pinkett","startTime":444.43,"endTime":448.66,"body":"building blocks of organizations"},{"speaker":"Randal Pinkett","startTime":448.7,"endTime":451.46,"body":"and society, if I were to"},{"speaker":"Randal Pinkett","startTime":448.7,"endTime":451.46,"body":"get more grandiose here."},{"speaker":"Randal Pinkett","startTime":451.96,"endTime":455.37,"body":"And one of the key messages at"},{"speaker":"Randal Pinkett","startTime":451.96,"endTime":455.37,"body":"the beginning of the book is,"},{"speaker":"Randal Pinkett","startTime":456.49,"endTime":463.65,"body":"what is the value to you for"},{"speaker":"Randal Pinkett","startTime":456.49,"endTime":463.65,"body":"more diverse relationships,"},{"speaker":"Randal Pinkett","startTime":463.719,"endTime":466.61899999999997,"body":"more inclusive behaviors,"},{"speaker":"Randal Pinkett","startTime":463.719,"endTime":466.61899999999997,"body":"and more equitable practices?"},{"speaker":"Randal Pinkett","startTime":466.62,"endTime":469.07,"body":"Because we have done"},{"speaker":"Randal Pinkett","startTime":466.62,"endTime":469.07,"body":"a phenomenal job of"},{"speaker":"Randal Pinkett","startTime":469.08,"endTime":472.159,"body":"articulating what we would"},{"speaker":"Randal Pinkett","startTime":469.08,"endTime":472.159,"body":"call the business case for"},{"speaker":"Randal Pinkett","startTime":472.159,"endTime":473.319,"body":"diversity, equity, inclusion."},{"speaker":"Randal Pinkett","startTime":473.319,"endTime":476.0,"body":"Why an organization, a"},{"speaker":"Randal Pinkett","startTime":473.319,"endTime":476.0,"body":"business, a company should care?"},{"speaker":"Randal Pinkett","startTime":476.69,"endTime":477.54,"body":"But why should you care?"},{"speaker":"Randal Pinkett","startTime":478.32,"endTime":480.34,"body":"And there is a case to be"},{"speaker":"Randal Pinkett","startTime":478.32,"endTime":480.34,"body":"made, what I call the personal"},{"speaker":"Randal Pinkett","startTime":480.36,"endTime":484.789,"body":"case for DEI for why you"},{"speaker":"Randal Pinkett","startTime":480.36,"endTime":484.789,"body":"should care about diversity,"},{"speaker":"Randal Pinkett","startTime":484.83,"endTime":485.65,"body":"equity, and inclusion."},{"speaker":"Randal Pinkett","startTime":485.659,"endTime":487.409,"body":"It can lead to better health."},{"speaker":"Randal Pinkett","startTime":487.81,"endTime":491.59499999999997,"body":"It can achieve greater"},{"speaker":"Randal Pinkett","startTime":487.81,"endTime":491.59499999999997,"body":"advancement on your job."},{"speaker":"Randal Pinkett","startTime":492.175,"endTime":494.065,"body":"It can allow you to"},{"speaker":"Randal Pinkett","startTime":492.175,"endTime":494.065,"body":"be a better friend, a"},{"speaker":"Randal Pinkett","startTime":494.065,"endTime":496.395,"body":"better spouse, a better"},{"speaker":"Randal Pinkett","startTime":494.065,"endTime":496.395,"body":"neighbor, a better citizen."},{"speaker":"Randal Pinkett","startTime":496.955,"endTime":499.475,"body":"It expands your range of"},{"speaker":"Randal Pinkett","startTime":496.955,"endTime":499.475,"body":"opportunities like the list"},{"speaker":"Randal Pinkett","startTime":499.624,"endTime":502.864,"body":"is enormous and in fact longer"},{"speaker":"Randal Pinkett","startTime":499.624,"endTime":502.864,"body":"than the business case when"},{"speaker":"Randal Pinkett","startTime":502.865,"endTime":505.795,"body":"I did the research for why"},{"speaker":"Randal Pinkett","startTime":502.865,"endTime":505.795,"body":"people should care and why"},{"speaker":"Randal Pinkett","startTime":505.795,"endTime":509.514,"body":"people should undertake their"},{"speaker":"Randal Pinkett","startTime":505.795,"endTime":509.514,"body":"own journey because independent"},{"speaker":"Randal Pinkett","startTime":509.514,"endTime":512.1850000000001,"body":"of whether your organization"},{"speaker":"Randal Pinkett","startTime":509.514,"endTime":512.1850000000001,"body":"cares, you should care."},{"speaker":"Becca Banyard","startTime":512.4250000000001,"endTime":515.085,"body":"I'd love to know,"},{"speaker":"Becca Banyard","startTime":512.4250000000001,"endTime":515.085,"body":"you said something that just"},{"speaker":"Becca Banyard","startTime":515.115,"endTime":516.625,"body":"kind of sparked my interest."},{"speaker":"Becca Banyard","startTime":516.625,"endTime":518.485,"body":"You said it can"},{"speaker":"Becca Banyard","startTime":516.625,"endTime":518.485,"body":"improve your health."},{"speaker":"Becca Banyard","startTime":519.169,"endTime":522.53,"body":"And I'd love to know a little"},{"speaker":"Becca Banyard","startTime":519.169,"endTime":522.53,"body":"bit more about that and how"},{"speaker":"Becca Banyard","startTime":522.69,"endTime":525.669,"body":"diversity, equity and inclusion"},{"speaker":"Becca Banyard","startTime":522.69,"endTime":525.669,"body":"can improve our health from"},{"speaker":"Becca Banyard","startTime":525.669,"endTime":526.74,"body":"a personal perspective."},{"speaker":"Randal Pinkett","startTime":527.09,"endTime":529.6990000000001,"body":"So I will"},{"speaker":"Randal Pinkett","startTime":527.09,"endTime":529.6990000000001,"body":"read to you an excerpt from"},{"speaker":"Randal Pinkett","startTime":529.6990000000001,"endTime":532.83,"body":"a study conducted by the"},{"speaker":"Randal Pinkett","startTime":529.6990000000001,"endTime":532.83,"body":"University of Michigan."},{"speaker":"Randal Pinkett","startTime":533.489,"endTime":538.2,"body":"And it's entitled, Diversity"},{"speaker":"Randal Pinkett","startTime":533.489,"endTime":538.2,"body":"of Social Relationships Is"},{"speaker":"Randal Pinkett","startTime":538.21,"endTime":543.6990000000001,"body":"Just as Important as Quantity"},{"speaker":"Randal Pinkett","startTime":538.21,"endTime":543.6990000000001,"body":"in Staying Healthy as We Age."},{"speaker":"Randal Pinkett","startTime":543.899,"endTime":545.07,"body":"How's that for a title?"},{"speaker":"Randal Pinkett","startTime":545.4300000000001,"endTime":547.009,"body":"And here's an excerpt"},{"speaker":"Randal Pinkett","startTime":545.4300000000001,"endTime":547.009,"body":"from that research."},{"speaker":"Randal Pinkett","startTime":547.009,"endTime":550.08,"body":"It says, these are their"},{"speaker":"Randal Pinkett","startTime":547.009,"endTime":550.08,"body":"words, not mine: \"Maintaining"},{"speaker":"Randal Pinkett","startTime":550.08,"endTime":553.37,"body":"diverse relationships is"},{"speaker":"Randal Pinkett","startTime":550.08,"endTime":553.37,"body":"just as important, if not"},{"speaker":"Randal Pinkett","startTime":553.3800000000001,"endTime":556.8100000000001,"body":"more than having a large"},{"speaker":"Randal Pinkett","startTime":553.3800000000001,"endTime":556.8100000000001,"body":"number of relationships."},{"speaker":"Randal Pinkett","startTime":557.87,"endTime":560.34,"body":"Individuals with more"},{"speaker":"Randal Pinkett","startTime":557.87,"endTime":560.34,"body":"diverse relationships had a"},{"speaker":"Randal Pinkett","startTime":560.35,"endTime":564.74,"body":"lower risk of mortality and"},{"speaker":"Randal Pinkett","startTime":560.35,"endTime":564.74,"body":"experienced less cognitive"},{"speaker":"Randal Pinkett","startTime":564.8000000000001,"endTime":566.37,"body":"and physical decline."},{"speaker":"Randal Pinkett","startTime":567.5250000000001,"endTime":572.2850000000001,"body":"A compelling argument for"},{"speaker":"Randal Pinkett","startTime":567.5250000000001,"endTime":572.2850000000001,"body":"diverse relationships lower risk"},{"speaker":"Randal Pinkett","startTime":572.2850000000001,"endTime":576.995,"body":"of mortality, less cognitive and"},{"speaker":"Randal Pinkett","startTime":572.2850000000001,"endTime":576.995,"body":"physical decline as one ages.\""},{"speaker":"Randal Pinkett","startTime":577.0550000000001,"endTime":580.7650000000001,"body":"That's all I need to know to"},{"speaker":"Randal Pinkett","startTime":577.0550000000001,"endTime":580.7650000000001,"body":"tell me I need to get some"},{"speaker":"Randal Pinkett","startTime":580.7650000000001,"endTime":582.245,"body":"diversity in my relationships."},{"speaker":"Randal Pinkett","startTime":582.6850000000001,"endTime":585.274,"body":"And let me reel off to you just"},{"speaker":"Randal Pinkett","startTime":582.6850000000001,"endTime":585.274,"body":"a short list of other benefits."},{"speaker":"Randal Pinkett","startTime":585.745,"endTime":589.2650000000001,"body":"Enhanced personal growth,"},{"speaker":"Randal Pinkett","startTime":585.745,"endTime":589.2650000000001,"body":"greater diversity of thought and"},{"speaker":"Randal Pinkett","startTime":589.2650000000001,"endTime":593.2850000000001,"body":"innovation, enriched learning"},{"speaker":"Randal Pinkett","startTime":589.2650000000001,"endTime":593.2850000000001,"body":"and performance at school"},{"speaker":"Randal Pinkett","startTime":593.325,"endTime":597.1650000000001,"body":"and work, expanded network of"},{"speaker":"Randal Pinkett","startTime":593.325,"endTime":597.1650000000001,"body":"relationships, increased range"},{"speaker":"Randal Pinkett","startTime":597.234,"endTime":602.3140000000001,"body":"of opportunities, mitigate"},{"speaker":"Randal Pinkett","startTime":597.234,"endTime":602.3140000000001,"body":"biases and negative stereotypes."},{"speaker":"Randal Pinkett","startTime":603.125,"endTime":606.0640000000001,"body":"Listen to this, those with"},{"speaker":"Randal Pinkett","startTime":603.125,"endTime":606.0640000000001,"body":"more diverse relationships have"},{"speaker":"Randal Pinkett","startTime":606.065,"endTime":610.1600000000001,"body":"more positive evaluations on"},{"speaker":"Randal Pinkett","startTime":606.065,"endTime":610.1600000000001,"body":"their job, earlier promotions"},{"speaker":"Randal Pinkett","startTime":610.47,"endTime":611.9200000000001,"body":"and higher compensation."},{"speaker":"Randal Pinkett","startTime":612.5390000000001,"endTime":615.2890000000001,"body":"I mean, and I'm giving"},{"speaker":"Randal Pinkett","startTime":612.5390000000001,"endTime":615.2890000000001,"body":"you just a partial list"},{"speaker":"Randal Pinkett","startTime":615.3090000000001,"endTime":619.3900000000001,"body":"of the list of benefits"},{"speaker":"Randal Pinkett","startTime":615.3090000000001,"endTime":619.3900000000001,"body":"from personal diversity,"},{"speaker":"Randal Pinkett","startTime":619.4100000000001,"endTime":620.1600000000001,"body":"equity, and inclusion."},{"speaker":"Becca Banyard","startTime":621.36,"endTime":621.4200000000001,"body":"Wow."},{"speaker":"Becca Banyard","startTime":621.4200000000001,"endTime":623.849,"body":"In your experience, what"},{"speaker":"Becca Banyard","startTime":621.4200000000001,"endTime":623.849,"body":"are some of the biggest"},{"speaker":"Becca Banyard","startTime":623.849,"endTime":627.739,"body":"challenges that organizations"},{"speaker":"Becca Banyard","startTime":623.849,"endTime":627.739,"body":"face when trying to implement"},{"speaker":"Becca Banyard","startTime":627.739,"endTime":629.33,"body":"effective DEI programs?"},{"speaker":"Randal Pinkett","startTime":629.865,"endTime":632.7850000000001,"body":"One of the"},{"speaker":"Randal Pinkett","startTime":629.865,"endTime":632.7850000000001,"body":"biggest challenges and hurdles"},{"speaker":"Randal Pinkett","startTime":632.7950000000001,"endTime":639.6350000000001,"body":"that I see in organizations"},{"speaker":"Randal Pinkett","startTime":632.7950000000001,"endTime":639.6350000000001,"body":"is what many in our field have"},{"speaker":"Randal Pinkett","startTime":639.6640000000001,"endTime":642.4150000000001,"body":"termed \"the frozen middle\"."},{"speaker":"Randal Pinkett","startTime":642.735,"endTime":645.1540000000001,"body":"Now what in the world"},{"speaker":"Randal Pinkett","startTime":642.735,"endTime":645.1540000000001,"body":"is the frozen middle?"},{"speaker":"Randal Pinkett","startTime":645.595,"endTime":649.485,"body":"Middle management, middle"},{"speaker":"Randal Pinkett","startTime":645.595,"endTime":649.485,"body":"managers, are where diversity,"},{"speaker":"Randal Pinkett","startTime":649.5340000000001,"endTime":652.5150000000001,"body":"equity, and inclusion"},{"speaker":"Randal Pinkett","startTime":649.5340000000001,"endTime":652.5150000000001,"body":"can live or it can die."},{"speaker":"Randal Pinkett","startTime":653.325,"endTime":656.2750000000001,"body":"Meaning even with the most"},{"speaker":"Randal Pinkett","startTime":653.325,"endTime":656.2750000000001,"body":"committed and well intentioned"},{"speaker":"Randal Pinkett","startTime":656.2750000000001,"endTime":662.075,"body":"executives, which are few"},{"speaker":"Randal Pinkett","startTime":656.2750000000001,"endTime":662.075,"body":"at best, middle managers"},{"speaker":"Randal Pinkett","startTime":662.1450000000001,"endTime":666.0050000000001,"body":"far outnumber them, have"},{"speaker":"Randal Pinkett","startTime":662.1450000000001,"endTime":666.0050000000001,"body":"far greater impact on the"},{"speaker":"Randal Pinkett","startTime":666.0050000000001,"endTime":669.105,"body":"experience and the reality"},{"speaker":"Randal Pinkett","startTime":666.0050000000001,"endTime":669.105,"body":"of employees, whether it's"},{"speaker":"Randal Pinkett","startTime":669.105,"endTime":672.0050000000001,"body":"culture, climate, advancement,"},{"speaker":"Randal Pinkett","startTime":669.105,"endTime":672.0050000000001,"body":"promotions, recruitment,"},{"speaker":"Randal Pinkett","startTime":672.0150000000001,"endTime":675.375,"body":"retention, middle management"},{"speaker":"Randal Pinkett","startTime":672.0150000000001,"endTime":675.375,"body":"is where the action is at."},{"speaker":"Randal Pinkett","startTime":675.9350000000001,"endTime":680.2940000000001,"body":"Which means when we do our"},{"speaker":"Randal Pinkett","startTime":675.9350000000001,"endTime":680.2940000000001,"body":"assessments and we ask a series"},{"speaker":"Randal Pinkett","startTime":680.2950000000001,"endTime":683.725,"body":"of questions, do you believe"},{"speaker":"Randal Pinkett","startTime":680.2950000000001,"endTime":683.725,"body":"that this is important work?"},{"speaker":"Randal Pinkett","startTime":683.735,"endTime":684.815,"body":"Are you committed to the work?"},{"speaker":"Randal Pinkett","startTime":684.815,"endTime":688.4150000000001,"body":"We often see very high levels"},{"speaker":"Randal Pinkett","startTime":684.815,"endTime":688.4150000000001,"body":"of commitment and engagement"},{"speaker":"Randal Pinkett","startTime":688.4150000000001,"endTime":692.0350000000001,"body":"from executives and it"},{"speaker":"Randal Pinkett","startTime":688.4150000000001,"endTime":692.0350000000001,"body":"precipitously drops off when"},{"speaker":"Randal Pinkett","startTime":692.4250000000001,"endTime":693.625,"body":"you get to middle managers."},{"speaker":"Randal Pinkett","startTime":694.065,"endTime":698.0050000000001,"body":"And therein lies the"},{"speaker":"Randal Pinkett","startTime":694.065,"endTime":698.0050000000001,"body":"challenge, is: if we cannot"},{"speaker":"Randal Pinkett","startTime":698.0250000000001,"endTime":701.5350000000001,"body":"get middle managers on board,"},{"speaker":"Randal Pinkett","startTime":698.0250000000001,"endTime":701.5350000000001,"body":"we are at a standstill."},{"speaker":"Randal Pinkett","startTime":702.095,"endTime":705.5440000000001,"body":"And if we go under the"},{"speaker":"Randal Pinkett","startTime":702.095,"endTime":705.5440000000001,"body":"hood, middle managers can"},{"speaker":"Randal Pinkett","startTime":705.5550000000001,"endTime":707.974,"body":"manifest their disposition"},{"speaker":"Randal Pinkett","startTime":705.5550000000001,"endTime":707.974,"body":"in lots of different ways."},{"speaker":"Randal Pinkett","startTime":707.985,"endTime":710.2550000000001,"body":"Some can be champions,"},{"speaker":"Randal Pinkett","startTime":707.985,"endTime":710.2550000000001,"body":"I'm on board."},{"speaker":"Randal Pinkett","startTime":710.585,"endTime":713.955,"body":"Some can be detractors,"},{"speaker":"Randal Pinkett","startTime":710.585,"endTime":713.955,"body":"no way am I on board."},{"speaker":"Randal Pinkett","startTime":714.475,"endTime":716.205,"body":"And others are in that swing."},{"speaker":"Randal Pinkett","startTime":716.9350000000001,"endTime":719.5150000000001,"body":"I could go either way,"},{"speaker":"Randal Pinkett","startTime":716.9350000000001,"endTime":719.5150000000001,"body":"like I don't have a strong"},{"speaker":"Randal Pinkett","startTime":719.5150000000001,"endTime":720.6350000000001,"body":"opinion one way or the other."},{"speaker":"Randal Pinkett","startTime":721.485,"endTime":724.1450000000001,"body":"Which means we have to"},{"speaker":"Randal Pinkett","startTime":721.485,"endTime":724.1450000000001,"body":"give them the tools that"},{"speaker":"Randal Pinkett","startTime":724.1450000000001,"endTime":728.105,"body":"they need to lead on DEI."},{"speaker":"Randal Pinkett","startTime":728.105,"endTime":731.3040000000001,"body":"And what is often the case is"},{"speaker":"Randal Pinkett","startTime":728.105,"endTime":731.3040000000001,"body":"that many feel ill equipped,"},{"speaker":"Randal Pinkett","startTime":731.4350000000001,"endTime":736.115,"body":"if not afraid, of having"},{"speaker":"Randal Pinkett","startTime":731.4350000000001,"endTime":736.115,"body":"conversations about diversity,"},{"speaker":"Randal Pinkett","startTime":736.1650000000001,"endTime":736.884,"body":"equity, and inclusion."},{"speaker":"Randal Pinkett","startTime":736.884,"endTime":739.0250000000001,"body":"Because they're from the"},{"speaker":"Randal Pinkett","startTime":736.884,"endTime":739.0250000000001,"body":"old school like me, where we"},{"speaker":"Randal Pinkett","startTime":739.0250000000001,"endTime":741.3950000000001,"body":"didn't talk about this stuff"},{"speaker":"Randal Pinkett","startTime":739.0250000000001,"endTime":741.3950000000001,"body":"on the job, and now we're"},{"speaker":"Randal Pinkett","startTime":741.3950000000001,"endTime":743.955,"body":"being told, no, we're supposed"},{"speaker":"Randal Pinkett","startTime":741.3950000000001,"endTime":743.955,"body":"to talk about it on the job."},{"speaker":"Randal Pinkett","startTime":744.0550000000001,"endTime":745.615,"body":"Well, I need the tools"},{"speaker":"Randal Pinkett","startTime":744.0550000000001,"endTime":745.615,"body":"to be able to have"},{"speaker":"Randal Pinkett","startTime":745.615,"endTime":746.605,"body":"those conversations."},{"speaker":"Randal Pinkett","startTime":746.875,"endTime":749.2650000000001,"body":"And if we can give them the"},{"speaker":"Randal Pinkett","startTime":746.875,"endTime":749.2650000000001,"body":"scaffolding, and not leave"},{"speaker":"Randal Pinkett","startTime":749.2650000000001,"endTime":752.465,"body":"them as islands, it reminds"},{"speaker":"Randal Pinkett","startTime":749.2650000000001,"endTime":752.465,"body":"me of the words of Dr."},{"speaker":"Randal Pinkett","startTime":752.465,"endTime":755.8050000000001,"body":"King, that we will not remember"},{"speaker":"Randal Pinkett","startTime":752.465,"endTime":755.8050000000001,"body":"the words of our enemies, but"},{"speaker":"Randal Pinkett","startTime":755.8050000000001,"endTime":757.5150000000001,"body":"the silence of our friends."},{"speaker":"Randal Pinkett","startTime":758.195,"endTime":761.1650000000001,"body":"There are lots of silent friends"},{"speaker":"Randal Pinkett","startTime":758.195,"endTime":761.1650000000001,"body":"in middle management that we"},{"speaker":"Randal Pinkett","startTime":761.1650000000001,"endTime":765.214,"body":"can make into champions and"},{"speaker":"Randal Pinkett","startTime":761.1650000000001,"endTime":765.214,"body":"leaders if we equip them and"},{"speaker":"Randal Pinkett","startTime":765.214,"endTime":766.855,"body":"empower them appropriately."},{"speaker":"Becca Banyard","startTime":767.2750000000001,"endTime":769.8050000000001,"body":"So what are"},{"speaker":"Becca Banyard","startTime":767.2750000000001,"endTime":769.8050000000001,"body":"some of the ways and some of"},{"speaker":"Becca Banyard","startTime":769.8050000000001,"endTime":774.315,"body":"the tools that can be used to"},{"speaker":"Becca Banyard","startTime":769.8050000000001,"endTime":774.315,"body":"equip these middle managers?"},{"speaker":"Randal Pinkett","startTime":774.835,"endTime":776.3850000000001,"body":"Yeah, so"},{"speaker":"Randal Pinkett","startTime":774.835,"endTime":776.3850000000001,"body":"one of my favorite tools,"},{"speaker":"Randal Pinkett","startTime":776.3950000000001,"endTime":779.495,"body":"getting back to data-driven"},{"speaker":"Randal Pinkett","startTime":776.3950000000001,"endTime":779.495,"body":"DEI, I'd say give you two."},{"speaker":"Randal Pinkett","startTime":779.5250000000001,"endTime":782.4050000000001,"body":"One is a tool called"},{"speaker":"Randal Pinkett","startTime":779.5250000000001,"endTime":782.4050000000001,"body":"The Inclusion Habit."},{"speaker":"Randal Pinkett","startTime":782.844,"endTime":786.7750000000001,"body":"It is the equivalent of"},{"speaker":"Randal Pinkett","startTime":782.844,"endTime":786.7750000000001,"body":"Noom for inclusive behavior."},{"speaker":"Randal Pinkett","startTime":786.7850000000001,"endTime":789.975,"body":"So for those who don't know,"},{"speaker":"Randal Pinkett","startTime":786.7850000000001,"endTime":789.975,"body":"Noom will coach you to better"},{"speaker":"Randal Pinkett","startTime":789.975,"endTime":791.3050000000001,"body":"nutrition and better wellness."},{"speaker":"Randal Pinkett","startTime":791.864,"endTime":795.605,"body":"The Inclusion Habit will coach"},{"speaker":"Randal Pinkett","startTime":791.864,"endTime":795.605,"body":"you to more inclusive behaviors."},{"speaker":"Randal Pinkett","startTime":796.0150000000001,"endTime":800.085,"body":"It asks you to make daily"},{"speaker":"Randal Pinkett","startTime":796.0150000000001,"endTime":800.085,"body":"micro commitments that research"},{"speaker":"Randal Pinkett","startTime":800.085,"endTime":802.745,"body":"has shown will lead you to"},{"speaker":"Randal Pinkett","startTime":800.085,"endTime":802.745,"body":"behaving more inclusively."},{"speaker":"Randal Pinkett","startTime":802.955,"endTime":807.125,"body":"It's a powerful but simple"},{"speaker":"Randal Pinkett","startTime":802.955,"endTime":807.125,"body":"tool that can ship behavior."},{"speaker":"Randal Pinkett","startTime":807.4150000000001,"endTime":809.984,"body":"Another tool that I'm a big"},{"speaker":"Randal Pinkett","startTime":807.4150000000001,"endTime":809.984,"body":"fan of is Virtual Reality."},{"speaker":"Randal Pinkett","startTime":810.455,"endTime":814.5550000000001,"body":"For decades in DEI we've been"},{"speaker":"Randal Pinkett","startTime":810.455,"endTime":814.5550000000001,"body":"talking about, oh if we could"},{"speaker":"Randal Pinkett","startTime":815.2550000000001,"endTime":818.5740000000001,"body":"enable people to see the world"},{"speaker":"Randal Pinkett","startTime":815.2550000000001,"endTime":818.5740000000001,"body":"through somebody else's eyes,"},{"speaker":"Randal Pinkett","startTime":818.754,"endTime":821.9140000000001,"body":"they would have more empathy,"},{"speaker":"Randal Pinkett","startTime":818.754,"endTime":821.9140000000001,"body":"more human understanding, we"},{"speaker":"Randal Pinkett","startTime":821.9240000000001,"endTime":823.0440000000001,"body":"have greater relationships."},{"speaker":"Randal Pinkett","startTime":823.0440000000001,"endTime":826.61,"body":"Well, Virtual Reality can allow"},{"speaker":"Randal Pinkett","startTime":823.0440000000001,"endTime":826.61,"body":"you to see the world through"},{"speaker":"Randal Pinkett","startTime":826.61,"endTime":828.1500000000001,"body":"somebody else's eyes, literally."},{"speaker":"Randal Pinkett","startTime":828.5400000000001,"endTime":830.84,"body":"And so there's a series"},{"speaker":"Randal Pinkett","startTime":828.5400000000001,"endTime":830.84,"body":"of emergence called"},{"speaker":"Randal Pinkett","startTime":830.84,"endTime":831.5600000000001,"body":"'through my eyes'."},{"speaker":"Randal Pinkett","startTime":832.5100000000001,"endTime":834.0400000000001,"body":"No accident on that name."},{"speaker":"Randal Pinkett","startTime":834.3000000000001,"endTime":836.2900000000001,"body":"Through my eyes, which"},{"speaker":"Randal Pinkett","startTime":834.3000000000001,"endTime":836.2900000000001,"body":"is a series of emergence"},{"speaker":"Randal Pinkett","startTime":836.3090000000001,"endTime":839.7,"body":"where you can see the"},{"speaker":"Randal Pinkett","startTime":836.3090000000001,"endTime":839.7,"body":"world through the lens of"},{"speaker":"Randal Pinkett","startTime":839.87,"endTime":843.1600000000001,"body":"a Latina woman or through"},{"speaker":"Randal Pinkett","startTime":839.87,"endTime":843.1600000000001,"body":"the lens of an immigrant."},{"speaker":"Randal Pinkett","startTime":843.8900000000001,"endTime":846.44,"body":"And by having that lived"},{"speaker":"Randal Pinkett","startTime":843.8900000000001,"endTime":846.44,"body":"experience, you can embody"},{"speaker":"Randal Pinkett","startTime":846.45,"endTime":849.9200000000001,"body":"their reality and therefore"},{"speaker":"Randal Pinkett","startTime":846.45,"endTime":849.9200000000001,"body":"engender more empathy, more"},{"speaker":"Randal Pinkett","startTime":849.96,"endTime":853.0400000000001,"body":"understanding and greater"},{"speaker":"Randal Pinkett","startTime":849.96,"endTime":853.0400000000001,"body":"relationships to one another."},{"speaker":"Randal Pinkett","startTime":853.21,"endTime":855.249,"body":"So just two examples of"},{"speaker":"Randal Pinkett","startTime":853.21,"endTime":855.249,"body":"things that I've just loved"},{"speaker":"Randal Pinkett","startTime":855.37,"endTime":858.6800000000001,"body":"from that are data-driven"},{"speaker":"Randal Pinkett","startTime":855.37,"endTime":858.6800000000001,"body":"tools for fostering change"},{"speaker":"Randal Pinkett","startTime":858.6800000000001,"endTime":859.5600000000001,"body":"with middle managers."},{"speaker":"Becca Banyard","startTime":860.2840000000001,"endTime":862.9240000000001,"body":"Looking at"},{"speaker":"Becca Banyard","startTime":860.2840000000001,"endTime":862.9240000000001,"body":"DEI as a people centric"},{"speaker":"Becca Banyard","startTime":862.9540000000001,"endTime":867.384,"body":"approach, what advice do you"},{"speaker":"Becca Banyard","startTime":862.9540000000001,"endTime":867.384,"body":"have to organizations who"},{"speaker":"Becca Banyard","startTime":867.4040000000001,"endTime":872.374,"body":"are looking to turn their"},{"speaker":"Becca Banyard","startTime":867.4040000000001,"endTime":872.374,"body":"DEI program or initiative"},{"speaker":"Becca Banyard","startTime":872.4440000000001,"endTime":873.7840000000001,"body":"to be more people centric?"},{"speaker":"Randal Pinkett","startTime":874.6840000000001,"endTime":878.2750000000001,"body":"My advice"},{"speaker":"Randal Pinkett","startTime":874.6840000000001,"endTime":878.2750000000001,"body":"to them is develop a"},{"speaker":"Randal Pinkett","startTime":878.3240000000001,"endTime":882.8090000000001,"body":"competency model that is"},{"speaker":"Randal Pinkett","startTime":878.3240000000001,"endTime":882.8090000000001,"body":"embracing of diversity,"},{"speaker":"Randal Pinkett","startTime":882.859,"endTime":883.7790000000001,"body":"equity, and inclusion."},{"speaker":"Randal Pinkett","startTime":883.889,"endTime":884.7890000000001,"body":"Let me say it differently."},{"speaker":"Randal Pinkett","startTime":884.9390000000001,"endTime":888.259,"body":"Most organizations have a set"},{"speaker":"Randal Pinkett","startTime":884.9390000000001,"endTime":888.259,"body":"of skills or competencies,"},{"speaker":"Randal Pinkett","startTime":888.269,"endTime":890.269,"body":"knowledge, skills, and"},{"speaker":"Randal Pinkett","startTime":888.269,"endTime":890.269,"body":"attitudes that they want their"},{"speaker":"Randal Pinkett","startTime":890.269,"endTime":893.359,"body":"employees to demonstrate to be"},{"speaker":"Randal Pinkett","startTime":890.269,"endTime":893.359,"body":"successful in the workplace."},{"speaker":"Randal Pinkett","startTime":893.5690000000001,"endTime":895.899,"body":"It may differ for individual"},{"speaker":"Randal Pinkett","startTime":893.5690000000001,"endTime":895.899,"body":"contributors versus"},{"speaker":"Randal Pinkett","startTime":895.899,"endTime":897.4190000000001,"body":"managers versus executives."},{"speaker":"Randal Pinkett","startTime":897.619,"endTime":901.0390000000001,"body":"But we're talking about things"},{"speaker":"Randal Pinkett","startTime":897.619,"endTime":901.0390000000001,"body":"like effective communication,"},{"speaker":"Randal Pinkett","startTime":901.589,"endTime":905.7090000000001,"body":"being curious, collaboration,"},{"speaker":"Randal Pinkett","startTime":901.589,"endTime":905.7090000000001,"body":"like these are competencies,"},{"speaker":"Randal Pinkett","startTime":905.719,"endTime":908.8290000000001,"body":"the ability to collaborate,"},{"speaker":"Randal Pinkett","startTime":905.719,"endTime":908.8290000000001,"body":"the ability to communicate,"},{"speaker":"Randal Pinkett","startTime":908.839,"endTime":910.0790000000001,"body":"the ability to be curious."},{"speaker":"Randal Pinkett","startTime":910.894,"endTime":914.0840000000001,"body":"When you develop a competency"},{"speaker":"Randal Pinkett","startTime":910.894,"endTime":914.0840000000001,"body":"model that's inclusive"},{"speaker":"Randal Pinkett","startTime":914.124,"endTime":917.1940000000001,"body":"of diversity, equity, and"},{"speaker":"Randal Pinkett","startTime":914.124,"endTime":917.1940000000001,"body":"inclusion, you're now giving"},{"speaker":"Randal Pinkett","startTime":917.1940000000001,"endTime":920.0340000000001,"body":"people a model and you're"},{"speaker":"Randal Pinkett","startTime":917.1940000000001,"endTime":920.0340000000001,"body":"helping to build their"},{"speaker":"Randal Pinkett","startTime":920.0340000000001,"endTime":922.374,"body":"learning and development"},{"speaker":"Randal Pinkett","startTime":920.0340000000001,"endTime":922.374,"body":"toward the skills that"},{"speaker":"Randal Pinkett","startTime":922.374,"endTime":925.3040000000001,"body":"they can be inclusive"},{"speaker":"Randal Pinkett","startTime":922.374,"endTime":925.3040000000001,"body":"individual contributors"},{"speaker":"Randal Pinkett","startTime":925.344,"endTime":927.2040000000001,"body":"or managers or executives."},{"speaker":"Randal Pinkett","startTime":927.344,"endTime":931.624,"body":"So when you include in the"},{"speaker":"Randal Pinkett","startTime":927.344,"endTime":931.624,"body":"model cognizance of bias, I want"},{"speaker":"Randal Pinkett","startTime":931.624,"endTime":934.3240000000001,"body":"you to be aware of your biases"},{"speaker":"Randal Pinkett","startTime":931.624,"endTime":934.3240000000001,"body":"to mitigate your blind spots."},{"speaker":"Randal Pinkett","startTime":934.7040000000001,"endTime":938.214,"body":"When I include in the model"},{"speaker":"Randal Pinkett","startTime":934.7040000000001,"endTime":938.214,"body":"cultural competence or cultural"},{"speaker":"Randal Pinkett","startTime":938.214,"endTime":943.1840000000001,"body":"humility, the ability to"},{"speaker":"Randal Pinkett","startTime":938.214,"endTime":943.1840000000001,"body":"navigate cultural differences."},{"speaker":"Randal Pinkett","startTime":943.364,"endTime":947.7840000000001,"body":"If I put that in the model, now"},{"speaker":"Randal Pinkett","startTime":943.364,"endTime":947.7840000000001,"body":"everything is centered on that."},{"speaker":"Randal Pinkett","startTime":947.7840000000001,"endTime":951.1940000000001,"body":"My performance evaluation, my"},{"speaker":"Randal Pinkett","startTime":947.7840000000001,"endTime":951.1940000000001,"body":"learning, my development, how"},{"speaker":"Randal Pinkett","startTime":951.1940000000001,"endTime":952.9540000000001,"body":"I'm incentivizing my employees."},{"speaker":"Randal Pinkett","startTime":953.0340000000001,"endTime":956.0440000000001,"body":"And so it organically"},{"speaker":"Randal Pinkett","startTime":953.0340000000001,"endTime":956.0440000000001,"body":"builds these diversity,"},{"speaker":"Randal Pinkett","startTime":956.0840000000001,"endTime":959.1840000000001,"body":"equity, and inclusion"},{"speaker":"Randal Pinkett","startTime":956.0840000000001,"endTime":959.1840000000001,"body":"principles said differently."},{"speaker":"Randal Pinkett","startTime":959.1840000000001,"endTime":961.984,"body":"It's not just leadership"},{"speaker":"Randal Pinkett","startTime":959.1840000000001,"endTime":961.984,"body":"that we're promoting perhaps,"},{"speaker":"Randal Pinkett","startTime":962.3240000000001,"endTime":964.6740000000001,"body":"but inclusive leadership"},{"speaker":"Randal Pinkett","startTime":962.3240000000001,"endTime":964.6740000000001,"body":"that we're promoting."},{"speaker":"Becca Banyard","startTime":965.274,"endTime":966.764,"body":"So what"},{"speaker":"Becca Banyard","startTime":965.274,"endTime":966.764,"body":"are some of the ways that"},{"speaker":"Becca Banyard","startTime":966.8040000000001,"endTime":971.774,"body":"companies can measure the"},{"speaker":"Becca Banyard","startTime":966.8040000000001,"endTime":971.774,"body":"success of their DEI program?"},{"speaker":"Becca Banyard","startTime":971.774,"endTime":973.754,"body":"I know you mentioned some"},{"speaker":"Becca Banyard","startTime":971.774,"endTime":973.754,"body":"tools previously, but is there"},{"speaker":"Becca Banyard","startTime":973.754,"endTime":977.364,"body":"any way in particular that"},{"speaker":"Becca Banyard","startTime":973.754,"endTime":977.364,"body":"you would recommend people go"},{"speaker":"Becca Banyard","startTime":977.364,"endTime":982.094,"body":"about tracking how successful"},{"speaker":"Becca Banyard","startTime":977.364,"endTime":982.094,"body":"their DEI initiatives are?"},{"speaker":"Randal Pinkett","startTime":982.724,"endTime":983.6940000000001,"body":"So first is the D."},{"speaker":"Randal Pinkett","startTime":984.384,"endTime":985.364,"body":"D is diversity."},{"speaker":"Randal Pinkett","startTime":985.894,"endTime":989.644,"body":"That is representation"},{"speaker":"Randal Pinkett","startTime":985.894,"endTime":989.644,"body":"of different groups."},{"speaker":"Randal Pinkett","startTime":990.024,"endTime":992.8040000000001,"body":"So you've got to be able to"},{"speaker":"Randal Pinkett","startTime":990.024,"endTime":992.8040000000001,"body":"measure and track representation"},{"speaker":"Randal Pinkett","startTime":992.864,"endTime":996.984,"body":"across multiple levels to say,"},{"speaker":"Randal Pinkett","startTime":992.864,"endTime":996.984,"body":"okay, are there certain groups"},{"speaker":"Randal Pinkett","startTime":996.984,"endTime":999.6840000000001,"body":"that are underrepresented"},{"speaker":"Randal Pinkett","startTime":996.984,"endTime":999.6840000000001,"body":"at the executive level?"},{"speaker":"Randal Pinkett","startTime":1000.224,"endTime":1003.244,"body":"Or perhaps overrepresented"},{"speaker":"Randal Pinkett","startTime":1000.224,"endTime":1003.244,"body":"at the entry level or"},{"speaker":"Randal Pinkett","startTime":1003.2840000000001,"endTime":1004.1940000000001,"body":"in middle management?"},{"speaker":"Randal Pinkett","startTime":1004.8240000000001,"endTime":1007.504,"body":"And we have to be able"},{"speaker":"Randal Pinkett","startTime":1004.8240000000001,"endTime":1007.504,"body":"to disaggregate that data"},{"speaker":"Randal Pinkett","startTime":1008.139,"endTime":1013.759,"body":"by identity, by location,"},{"speaker":"Randal Pinkett","startTime":1008.139,"endTime":1013.759,"body":"by level, by et cetera,"},{"speaker":"Randal Pinkett","startTime":1013.999,"endTime":1017.5390000000001,"body":"so that we know where we"},{"speaker":"Randal Pinkett","startTime":1013.999,"endTime":1017.5390000000001,"body":"have room for improvement."},{"speaker":"Randal Pinkett","startTime":1018.379,"endTime":1020.4490000000001,"body":"We have to be able to benchmark"},{"speaker":"Randal Pinkett","startTime":1018.379,"endTime":1020.4490000000001,"body":"that against either our"},{"speaker":"Randal Pinkett","startTime":1020.4490000000001,"endTime":1023.369,"body":"industry or our geography"},{"speaker":"Randal Pinkett","startTime":1020.4490000000001,"endTime":1023.369,"body":"for where we do business."},{"speaker":"Randal Pinkett","startTime":1023.5290000000001,"endTime":1024.169,"body":"That's the D."},{"speaker":"Randal Pinkett","startTime":1024.739,"endTime":1028.409,"body":"For the I, we have to be able"},{"speaker":"Randal Pinkett","startTime":1024.739,"endTime":1028.409,"body":"to collect information about"},{"speaker":"Randal Pinkett","startTime":1028.519,"endTime":1030.079,"body":"our culture and our climate."},{"speaker":"Randal Pinkett","startTime":1030.589,"endTime":1033.929,"body":"How are people experiencing"},{"speaker":"Randal Pinkett","startTime":1030.589,"endTime":1033.929,"body":"the organization?"},{"speaker":"Randal Pinkett","startTime":1034.369,"endTime":1039.224,"body":"So, we can do surveys that"},{"speaker":"Randal Pinkett","startTime":1034.369,"endTime":1039.224,"body":"measure how people experience"},{"speaker":"Randal Pinkett","startTime":1039.224,"endTime":1040.044,"body":"the culture and the climate."},{"speaker":"Randal Pinkett","startTime":1040.054,"endTime":1043.144,"body":"We can do interviews and"},{"speaker":"Randal Pinkett","startTime":1040.054,"endTime":1043.144,"body":"focus groups because surveys"},{"speaker":"Randal Pinkett","startTime":1043.144,"endTime":1044.634,"body":"tell us what people think."},{"speaker":"Randal Pinkett","startTime":1044.804,"endTime":1048.114,"body":"Interviews and focus groups"},{"speaker":"Randal Pinkett","startTime":1044.804,"endTime":1048.114,"body":"tell us why they feel that way."},{"speaker":"Randal Pinkett","startTime":1048.174,"endTime":1050.574,"body":"So we combine the two,"},{"speaker":"Randal Pinkett","startTime":1048.174,"endTime":1050.574,"body":"quantitative and qualitative,"},{"speaker":"Randal Pinkett","startTime":1050.864,"endTime":1052.2640000000001,"body":"can characterize culture."},{"speaker":"Randal Pinkett","startTime":1052.384,"endTime":1056.034,"body":"And now again, we stratify"},{"speaker":"Randal Pinkett","startTime":1052.384,"endTime":1056.034,"body":"and disaggregate that data."},{"speaker":"Randal Pinkett","startTime":1056.404,"endTime":1060.314,"body":"Do we have Latino women in our"},{"speaker":"Randal Pinkett","startTime":1056.404,"endTime":1060.314,"body":"Houston office who have the"},{"speaker":"Randal Pinkett","startTime":1060.314,"endTime":1063.434,"body":"highest level of microaggression"},{"speaker":"Randal Pinkett","startTime":1060.314,"endTime":1063.434,"body":"or micro inequities?"},{"speaker":"Randal Pinkett","startTime":1063.604,"endTime":1065.9840000000002,"body":"Okay, well, we have"},{"speaker":"Randal Pinkett","startTime":1063.604,"endTime":1065.9840000000002,"body":"to address that."},{"speaker":"Randal Pinkett","startTime":1066.304,"endTime":1072.049,"body":"Do we have an entire office in"},{"speaker":"Randal Pinkett","startTime":1066.304,"endTime":1072.049,"body":"Chicago that have the lowest"},{"speaker":"Randal Pinkett","startTime":1072.049,"endTime":1074.289,"body":"scores on the inclusivity index?"},{"speaker":"Randal Pinkett","startTime":1074.289,"endTime":1075.199,"body":"Well, what's going"},{"speaker":"Randal Pinkett","startTime":1074.289,"endTime":1075.199,"body":"on over there?"},{"speaker":"Randal Pinkett","startTime":1075.199,"endTime":1077.569,"body":"Or do we have an office in"},{"speaker":"Randal Pinkett","startTime":1075.199,"endTime":1077.569,"body":"New York with the highest"},{"speaker":"Randal Pinkett","startTime":1077.569,"endTime":1079.3690000000001,"body":"scores on inclusivity?"},{"speaker":"Randal Pinkett","startTime":1079.559,"endTime":1082.219,"body":"So what's going right"},{"speaker":"Randal Pinkett","startTime":1079.559,"endTime":1082.219,"body":"over there that we need"},{"speaker":"Randal Pinkett","startTime":1082.219,"endTime":1083.489,"body":"to bring over to Chicago?"},{"speaker":"Randal Pinkett","startTime":1083.829,"endTime":1088.179,"body":"So it's disaggregating data"},{"speaker":"Randal Pinkett","startTime":1083.829,"endTime":1088.179,"body":"around how people are feeling"},{"speaker":"Randal Pinkett","startTime":1088.179,"endTime":1089.939,"body":"included and as if they belong."},{"speaker":"Randal Pinkett","startTime":1089.939,"endTime":1090.509,"body":"That's the I."},{"speaker":"Randal Pinkett","startTime":1090.729,"endTime":1091.579,"body":"Lastly is the E."},{"speaker":"Randal Pinkett","startTime":1091.954,"endTime":1092.834,"body":"The E is equity."},{"speaker":"Randal Pinkett","startTime":1093.284,"endTime":1097.134,"body":"Equity is about identifying"},{"speaker":"Randal Pinkett","startTime":1093.284,"endTime":1097.134,"body":"where we have inequity."},{"speaker":"Randal Pinkett","startTime":1097.434,"endTime":1100.434,"body":"So do we have pay inequities?"},{"speaker":"Randal Pinkett","startTime":1100.7540000000001,"endTime":1103.2640000000001,"body":"Do we have advancement"},{"speaker":"Randal Pinkett","startTime":1100.7540000000001,"endTime":1103.2640000000001,"body":"inequities?"},{"speaker":"Randal Pinkett","startTime":1103.6390000000001,"endTime":1106.529,"body":"Do we have recruitment"},{"speaker":"Randal Pinkett","startTime":1103.6390000000001,"endTime":1106.529,"body":"inequities?"},{"speaker":"Randal Pinkett","startTime":1106.8690000000001,"endTime":1109.439,"body":"And then the E is about"},{"speaker":"Randal Pinkett","startTime":1106.8690000000001,"endTime":1109.439,"body":"closing those gaps."},{"speaker":"Randal Pinkett","startTime":1109.439,"endTime":1114.919,"body":"If I have women in the same role"},{"speaker":"Randal Pinkett","startTime":1109.439,"endTime":1114.919,"body":"in the same office with the same"},{"speaker":"Randal Pinkett","startTime":1114.919,"endTime":1117.3490000000002,"body":"number of years of experience"},{"speaker":"Randal Pinkett","startTime":1114.919,"endTime":1117.3490000000002,"body":"and the same number of years of"},{"speaker":"Randal Pinkett","startTime":1117.3490000000002,"endTime":1121.029,"body":"education, making less than a"},{"speaker":"Randal Pinkett","startTime":1117.3490000000002,"endTime":1121.029,"body":"man in the same circumstance,"},{"speaker":"Randal Pinkett","startTime":1121.049,"endTime":1122.819,"body":"I have a pay equity gap."},{"speaker":"Randal Pinkett","startTime":1123.419,"endTime":1125.949,"body":"And once I know I have that"},{"speaker":"Randal Pinkett","startTime":1123.419,"endTime":1125.949,"body":"gap, I can now center my"},{"speaker":"Randal Pinkett","startTime":1125.949,"endTime":1127.3590000000002,"body":"work on closing the gap."},{"speaker":"Randal Pinkett","startTime":1127.3890000000001,"endTime":1129.519,"body":"And again, to your"},{"speaker":"Randal Pinkett","startTime":1127.3890000000001,"endTime":1129.519,"body":"question, it's tracking all"},{"speaker":"Randal Pinkett","startTime":1130.189,"endTime":1131.539,"body":"three—diversity representation."},{"speaker":"Randal Pinkett","startTime":1132.019,"endTime":1133.959,"body":"Inclusion, do people"},{"speaker":"Randal Pinkett","startTime":1132.019,"endTime":1133.959,"body":"feel that they belong?"},{"speaker":"Randal Pinkett","startTime":1134.189,"endTime":1137.1190000000001,"body":"And equity, closing"},{"speaker":"Randal Pinkett","startTime":1134.189,"endTime":1137.1190000000001,"body":"inequity gaps."},{"speaker":"Becca Banyard","startTime":1137.789,"endTime":1141.789,"body":"So looking at"},{"speaker":"Becca Banyard","startTime":1137.789,"endTime":1141.789,"body":"the I, the inclusive inclusion"},{"speaker":"Becca Banyard","startTime":1141.8490000000002,"endTime":1147.8690000000001,"body":"piece, how would you recommend"},{"speaker":"Becca Banyard","startTime":1141.8490000000002,"endTime":1147.8690000000001,"body":"an organization, managers to"},{"speaker":"Becca Banyard","startTime":1147.8990000000001,"endTime":1151.809,"body":"create a space that feels safe"},{"speaker":"Becca Banyard","startTime":1147.8990000000001,"endTime":1151.809,"body":"enough for somebody to share"},{"speaker":"Becca Banyard","startTime":1152.169,"endTime":1155.029,"body":"perhaps the lack of inclusion"},{"speaker":"Becca Banyard","startTime":1152.169,"endTime":1155.029,"body":"that they're experiencing?"},{"speaker":"Randal Pinkett","startTime":1155.6390000000001,"endTime":1159.819,"body":"First is you"},{"speaker":"Randal Pinkett","startTime":1155.6390000000001,"endTime":1159.819,"body":"have to get the insights for who"},{"speaker":"Randal Pinkett","startTime":1159.8590000000002,"endTime":1161.749,"body":"is and isn't feeling included."},{"speaker":"Randal Pinkett","startTime":1162.319,"endTime":1165.479,"body":"And to our earlier conversation,"},{"speaker":"Randal Pinkett","startTime":1162.319,"endTime":1165.479,"body":"another mistake we see"},{"speaker":"Randal Pinkett","startTime":1165.499,"endTime":1170.3990000000001,"body":"organizations make is conducting"},{"speaker":"Randal Pinkett","startTime":1165.499,"endTime":1170.3990000000001,"body":"a DEI self assessment."},{"speaker":"Randal Pinkett","startTime":1170.6190000000001,"endTime":1171.999,"body":"We do not recommend that."},{"speaker":"Randal Pinkett","startTime":1172.339,"endTime":1176.0990000000002,"body":"You do not want folks from"},{"speaker":"Randal Pinkett","startTime":1172.339,"endTime":1176.0990000000002,"body":"human resource, or even for that"},{"speaker":"Randal Pinkett","startTime":1176.0990000000002,"endTime":1180.209,"body":"matter, managers, facilitating"},{"speaker":"Randal Pinkett","startTime":1176.0990000000002,"endTime":1180.209,"body":"a focus group with employees"},{"speaker":"Randal Pinkett","startTime":1180.459,"endTime":1186.089,"body":"with the goal of trying to"},{"speaker":"Randal Pinkett","startTime":1180.459,"endTime":1186.089,"body":"elicit honest, transparent, and"},{"speaker":"Randal Pinkett","startTime":1186.089,"endTime":1189.159,"body":"sometimes emotional responses"},{"speaker":"Randal Pinkett","startTime":1186.089,"endTime":1189.159,"body":"about their experiences."},{"speaker":"Randal Pinkett","startTime":1189.419,"endTime":1190.799,"body":"It has to be a third party."},{"speaker":"Randal Pinkett","startTime":1191.299,"endTime":1195.6290000000001,"body":"A third, neutral, trusted"},{"speaker":"Randal Pinkett","startTime":1191.299,"endTime":1195.6290000000001,"body":"party that can create the"},{"speaker":"Randal Pinkett","startTime":1195.6290000000001,"endTime":1199.479,"body":"psychological safe space for"},{"speaker":"Randal Pinkett","startTime":1195.6290000000001,"endTime":1199.479,"body":"people to tell their lived"},{"speaker":"Randal Pinkett","startTime":1199.519,"endTime":1201.019,"body":"experiences, tell their stories."},{"speaker":"Randal Pinkett","startTime":1201.559,"endTime":1202.819,"body":"So that's part one."},{"speaker":"Randal Pinkett","startTime":1203.3490000000002,"endTime":1206.8890000000001,"body":"Part two is there's been some"},{"speaker":"Randal Pinkett","startTime":1203.3490000000002,"endTime":1206.8890000000001,"body":"really great research that's"},{"speaker":"Randal Pinkett","startTime":1206.8890000000001,"endTime":1211.459,"body":"looked at what are the behaviors"},{"speaker":"Randal Pinkett","startTime":1206.8890000000001,"endTime":1211.459,"body":"that when demonstrated by"},{"speaker":"Randal Pinkett","startTime":1211.469,"endTime":1216.059,"body":"managers and leaders, most"},{"speaker":"Randal Pinkett","startTime":1211.469,"endTime":1216.059,"body":"predict that people on their"},{"speaker":"Randal Pinkett","startTime":1216.059,"endTime":1218.199,"body":"team will feel included."},{"speaker":"Randal Pinkett","startTime":1218.819,"endTime":1220.229,"body":"And I'll give you some"},{"speaker":"Randal Pinkett","startTime":1218.819,"endTime":1220.229,"body":"of the insights from what"},{"speaker":"Randal Pinkett","startTime":1220.229,"endTime":1220.909,"body":"the research tells us."},{"speaker":"Randal Pinkett","startTime":1220.909,"endTime":1225.314,"body":"First it says, When you empower"},{"speaker":"Randal Pinkett","startTime":1220.909,"endTime":1225.314,"body":"people to be their best and do"},{"speaker":"Randal Pinkett","startTime":1225.314,"endTime":1227.814,"body":"their best, they feel included."},{"speaker":"Randal Pinkett","startTime":1228.824,"endTime":1231.0140000000001,"body":"Second, when you hold"},{"speaker":"Randal Pinkett","startTime":1228.824,"endTime":1231.0140000000001,"body":"people accountable for"},{"speaker":"Randal Pinkett","startTime":1231.0140000000001,"endTime":1234.784,"body":"what's within their"},{"speaker":"Randal Pinkett","startTime":1231.0140000000001,"endTime":1234.784,"body":"control, they feel included."},{"speaker":"Randal Pinkett","startTime":1235.4740000000002,"endTime":1240.2340000000002,"body":"Third, when you stand on"},{"speaker":"Randal Pinkett","startTime":1235.4740000000002,"endTime":1240.2340000000002,"body":"principle and not popularity,"},{"speaker":"Randal Pinkett","startTime":1240.934,"endTime":1244.664,"body":"that you demonstrate"},{"speaker":"Randal Pinkett","startTime":1240.934,"endTime":1244.664,"body":"courage, they feel included."},{"speaker":"Randal Pinkett","startTime":1245.124,"endTime":1247.304,"body":"And then last is my favorite,"},{"speaker":"Randal Pinkett","startTime":1245.124,"endTime":1247.304,"body":"this is my favorite one,"},{"speaker":"Randal Pinkett","startTime":1247.9840000000002,"endTime":1248.834,"body":"of the favorite list."},{"speaker":"Randal Pinkett","startTime":1249.4940000000001,"endTime":1253.604,"body":"When you are humble, when"},{"speaker":"Randal Pinkett","startTime":1249.4940000000001,"endTime":1253.604,"body":"you are forthcoming about"},{"speaker":"Randal Pinkett","startTime":1253.604,"endTime":1257.7740000000001,"body":"what you don't know, what you"},{"speaker":"Randal Pinkett","startTime":1253.604,"endTime":1257.7740000000001,"body":"don't do well, you liberate"},{"speaker":"Randal Pinkett","startTime":1257.794,"endTime":1259.914,"body":"them to feel included."},{"speaker":"Randal Pinkett","startTime":1260.304,"endTime":1263.284,"body":"And so it's that combination"},{"speaker":"Randal Pinkett","startTime":1260.304,"endTime":1263.284,"body":"of empowerment of others,"},{"speaker":"Randal Pinkett","startTime":1263.7540000000001,"endTime":1269.854,"body":"of curiosity, of being"},{"speaker":"Randal Pinkett","startTime":1263.7540000000001,"endTime":1269.854,"body":"humble and transparent and"},{"speaker":"Randal Pinkett","startTime":1269.9740000000002,"endTime":1273.0240000000001,"body":"authentic and vulnerable,"},{"speaker":"Randal Pinkett","startTime":1269.9740000000002,"endTime":1273.0240000000001,"body":"that liberates people on"},{"speaker":"Randal Pinkett","startTime":1273.0240000000001,"endTime":1275.2740000000001,"body":"your team, your colleagues"},{"speaker":"Randal Pinkett","startTime":1273.0240000000001,"endTime":1275.2740000000001,"body":"for them to feel included."},{"speaker":"Becca Banyard","startTime":1276.194,"endTime":1278.354,"body":"We're coming to"},{"speaker":"Becca Banyard","startTime":1276.194,"endTime":1278.354,"body":"an end here, but I have just"},{"speaker":"Becca Banyard","startTime":1278.354,"endTime":1280.884,"body":"a couple of questions that I"},{"speaker":"Becca Banyard","startTime":1278.354,"endTime":1280.884,"body":"ask all my guests and I would"},{"speaker":"Becca Banyard","startTime":1280.884,"endTime":1282.969,"body":"love to hear your thoughts."},{"speaker":"Becca Banyard","startTime":1283.329,"endTime":1286.669,"body":"So the first one is, what do"},{"speaker":"Becca Banyard","startTime":1283.329,"endTime":1286.669,"body":"you believe is the number one"},{"speaker":"Becca Banyard","startTime":1286.689,"endTime":1289.459,"body":"thing that keeps employees"},{"speaker":"Becca Banyard","startTime":1286.689,"endTime":1289.459,"body":"happy in the workplace?"},{"speaker":"Randal Pinkett","startTime":1290.029,"endTime":1293.969,"body":"So research"},{"speaker":"Randal Pinkett","startTime":1290.029,"endTime":1293.969,"body":"tells us that if you survey"},{"speaker":"Randal Pinkett","startTime":1294.049,"endTime":1296.809,"body":"people at more diverse"},{"speaker":"Randal Pinkett","startTime":1294.049,"endTime":1296.809,"body":"organizations, they report"},{"speaker":"Randal Pinkett","startTime":1296.819,"endTime":1300.7540000000001,"body":"higher satisfaction, higher"},{"speaker":"Randal Pinkett","startTime":1296.819,"endTime":1300.7540000000001,"body":"engagement than people at"},{"speaker":"Randal Pinkett","startTime":1300.7540000000001,"endTime":1302.214,"body":"less diverse organizations."},{"speaker":"Randal Pinkett","startTime":1302.5140000000001,"endTime":1304.714,"body":"So people like working"},{"speaker":"Randal Pinkett","startTime":1302.5140000000001,"endTime":1304.714,"body":"around diversity."},{"speaker":"Randal Pinkett","startTime":1305.344,"endTime":1307.194,"body":"We also know that that"},{"speaker":"Randal Pinkett","startTime":1305.344,"endTime":1307.194,"body":"the number one reason"},{"speaker":"Randal Pinkett","startTime":1307.194,"endTime":1310.094,"body":"why people leave their"},{"speaker":"Randal Pinkett","startTime":1307.194,"endTime":1310.094,"body":"jobs is their manager."},{"speaker":"Randal Pinkett","startTime":1310.404,"endTime":1313.314,"body":"And the number one reason"},{"speaker":"Randal Pinkett","startTime":1310.404,"endTime":1313.314,"body":"why people stay on their"},{"speaker":"Randal Pinkett","startTime":1313.314,"endTime":1315.064,"body":"jobs is their manager."},{"speaker":"Randal Pinkett","startTime":1315.4940000000001,"endTime":1319.064,"body":"So if I combine those two"},{"speaker":"Randal Pinkett","startTime":1315.4940000000001,"endTime":1319.064,"body":"parts into one point, like"},{"speaker":"Randal Pinkett","startTime":1319.064,"endTime":1322.664,"body":"my brother would, it says"},{"speaker":"Randal Pinkett","startTime":1319.064,"endTime":1322.664,"body":"that if I can have a diverse"},{"speaker":"Randal Pinkett","startTime":1322.814,"endTime":1328.614,"body":"cadre of managers, I am going"},{"speaker":"Randal Pinkett","startTime":1322.814,"endTime":1328.614,"body":"to maximize the likelihood"},{"speaker":"Randal Pinkett","startTime":1329.179,"endTime":1332.1090000000002,"body":"that people have a positive"},{"speaker":"Randal Pinkett","startTime":1329.179,"endTime":1332.1090000000002,"body":"experience, that they feel like"},{"speaker":"Randal Pinkett","startTime":1332.1090000000002,"endTime":1333.799,"body":"they're included, they feel"},{"speaker":"Randal Pinkett","startTime":1332.1090000000002,"endTime":1333.799,"body":"like they belong, that their"},{"speaker":"Randal Pinkett","startTime":1333.799,"endTime":1336.829,"body":"voices are heard, and that they"},{"speaker":"Randal Pinkett","startTime":1333.799,"endTime":1336.829,"body":"see reflections of themselves."},{"speaker":"Randal Pinkett","startTime":1337.0990000000002,"endTime":1341.269,"body":"So my answer is a diverse"},{"speaker":"Randal Pinkett","startTime":1337.0990000000002,"endTime":1341.269,"body":"cadre of managers is what"},{"speaker":"Randal Pinkett","startTime":1341.6090000000002,"endTime":1345.029,"body":"leads to people really feeling"},{"speaker":"Randal Pinkett","startTime":1341.6090000000002,"endTime":1345.029,"body":"like they are satisfied"},{"speaker":"Randal Pinkett","startTime":1345.029,"endTime":1348.049,"body":"and engaged and that they"},{"speaker":"Randal Pinkett","startTime":1345.029,"endTime":1348.049,"body":"belong in the workplace."},{"speaker":"Becca Banyard","startTime":1348.959,"endTime":1351.459,"body":"What is the"},{"speaker":"Becca Banyard","startTime":1348.959,"endTime":1351.459,"body":"one thing you personally need"},{"speaker":"Becca Banyard","startTime":1351.529,"endTime":1352.799,"body":"to be a successful leader?"},{"speaker":"Randal Pinkett","startTime":1353.909,"endTime":1355.339,"body":"The thing"},{"speaker":"Randal Pinkett","startTime":1353.909,"endTime":1355.339,"body":"I need to be a successful"},{"speaker":"Randal Pinkett","startTime":1355.339,"endTime":1358.079,"body":"leader is a great team."},{"speaker":"Randal Pinkett","startTime":1358.509,"endTime":1359.499,"body":"I need a great team."},{"speaker":"Randal Pinkett","startTime":1359.499,"endTime":1360.519,"body":"And I have a great team."},{"speaker":"Randal Pinkett","startTime":1360.8690000000001,"endTime":1361.809,"body":"You heard my story."},{"speaker":"Randal Pinkett","startTime":1361.839,"endTime":1364.559,"body":"I got three business"},{"speaker":"Randal Pinkett","startTime":1361.839,"endTime":1364.559,"body":"partners for 31 years."},{"speaker":"Randal Pinkett","startTime":1364.749,"endTime":1365.959,"body":"That's a phenomenal team."},{"speaker":"Randal Pinkett","startTime":1365.959,"endTime":1367.059,"body":"That's an all-star team."},{"speaker":"Randal Pinkett","startTime":1367.06,"endTime":1370.1390000000001,"body":"And I have an executive team"},{"speaker":"Randal Pinkett","startTime":1367.06,"endTime":1370.1390000000001,"body":"at BCT Partners that has"},{"speaker":"Randal Pinkett","startTime":1370.1390000000001,"endTime":1371.219,"body":"been an absolute blessing."},{"speaker":"Randal Pinkett","startTime":1371.529,"endTime":1376.059,"body":"We've been very fortunate"},{"speaker":"Randal Pinkett","startTime":1371.529,"endTime":1376.059,"body":"that the core founders have"},{"speaker":"Randal Pinkett","startTime":1376.059,"endTime":1381.239,"body":"attracted other like-minded"},{"speaker":"Randal Pinkett","startTime":1376.059,"endTime":1381.239,"body":"and like-hearted people."},{"speaker":"Randal Pinkett","startTime":1381.769,"endTime":1385.089,"body":"And as a result of that, I"},{"speaker":"Randal Pinkett","startTime":1381.769,"endTime":1385.089,"body":"humbly believe that we've been"},{"speaker":"Randal Pinkett","startTime":1385.089,"endTime":1389.989,"body":"able to create a culture that"},{"speaker":"Randal Pinkett","startTime":1385.089,"endTime":1389.989,"body":"has been inviting and sustaining"},{"speaker":"Randal Pinkett","startTime":1389.989,"endTime":1391.039,"body":"of some incredible people."},{"speaker":"Randal Pinkett","startTime":1391.049,"endTime":1394.269,"body":"So I've been blessed to"},{"speaker":"Randal Pinkett","startTime":1391.049,"endTime":1394.269,"body":"have an incredible team that"},{"speaker":"Randal Pinkett","startTime":1394.279,"endTime":1396.429,"body":"helps me to do great work."},{"speaker":"Randal Pinkett","startTime":1396.429,"endTime":1399.1090000000002,"body":"But more importantly, for"},{"speaker":"Randal Pinkett","startTime":1396.429,"endTime":1399.1090000000002,"body":"me to be supportive to"},{"speaker":"Randal Pinkett","startTime":1399.1090000000002,"endTime":1400.949,"body":"them to do the great work."},{"speaker":"Becca Banyard","startTime":1401.489,"endTime":1402.3590000000002,"body":"Well, Dr."},{"speaker":"Becca Banyard","startTime":1402.3590000000002,"endTime":1404.229,"body":"Pinkett, it has been"},{"speaker":"Becca Banyard","startTime":1402.3590000000002,"endTime":1404.229,"body":"such a pleasure having"},{"speaker":"Becca Banyard","startTime":1404.229,"endTime":1405.569,"body":"you on the show today."},{"speaker":"Becca Banyard","startTime":1406.079,"endTime":1408.819,"body":"Where can people find you if"},{"speaker":"Becca Banyard","startTime":1406.079,"endTime":1408.819,"body":"they'd like to connect with"},{"speaker":"Becca Banyard","startTime":1408.819,"endTime":1410.329,"body":"you or follow your work?"},{"speaker":"Randal Pinkett","startTime":1410.449,"endTime":1412.089,"body":"So for folks"},{"speaker":"Randal Pinkett","startTime":1410.449,"endTime":1412.089,"body":"who would like to learn more and"},{"speaker":"Randal Pinkett","startTime":1412.089,"endTime":1414.529,"body":"follow my work, I would first"},{"speaker":"Randal Pinkett","startTime":1412.089,"endTime":1414.529,"body":"and foremost encourage them to"},{"speaker":"Randal Pinkett","startTime":1414.529,"endTime":1418.509,"body":"go to www.datadrivendei.com."},{"speaker":"Randal Pinkett","startTime":1419.019,"endTime":1422.809,"body":"There you will find free, I'm"},{"speaker":"Randal Pinkett","startTime":1419.019,"endTime":1422.809,"body":"going to say it again, free"},{"speaker":"Randal Pinkett","startTime":1423.3490000000002,"endTime":1428.364,"body":"templates, tools, resources,"},{"speaker":"Randal Pinkett","startTime":1423.3490000000002,"endTime":1428.364,"body":"and case studies for people"},{"speaker":"Randal Pinkett","startTime":1428.674,"endTime":1432.854,"body":"and for organizations who"},{"speaker":"Randal Pinkett","startTime":1428.674,"endTime":1432.854,"body":"want to use data to measure,"},{"speaker":"Randal Pinkett","startTime":1432.894,"endTime":1434.894,"body":"analyze, and improve their DEI."},{"speaker":"Randal Pinkett","startTime":1434.894,"endTime":1438.489,"body":"You can also learn more about"},{"speaker":"Randal Pinkett","startTime":1434.894,"endTime":1438.489,"body":"me at randalpinkett.com,"},{"speaker":"Randal Pinkett","startTime":1438.509,"endTime":1439.749,"body":"that's Randal with one L."},{"speaker":"Randal Pinkett","startTime":1440.209,"endTime":1445.6190000000001,"body":"And you can learn more"},{"speaker":"Randal Pinkett","startTime":1440.209,"endTime":1445.6190000000001,"body":"about my firm, BCT Partners"},{"speaker":"Randal Pinkett","startTime":1445.6390000000001,"endTime":1446.299,"body":"at bctpartners.com."},{"speaker":"Becca Banyard","startTime":1447.1190000000001,"endTime":1447.439,"body":"Great."},{"speaker":"Becca Banyard","startTime":1447.449,"endTime":1449.209,"body":"We'll have all of those"},{"speaker":"Becca Banyard","startTime":1447.449,"endTime":1449.209,"body":"links in the show notes,"},{"speaker":"Becca Banyard","startTime":1449.209,"endTime":1452.1090000000002,"body":"so everyone listening, be"},{"speaker":"Becca Banyard","startTime":1449.209,"endTime":1452.1090000000002,"body":"sure to go check them out."},{"speaker":"Becca Banyard","startTime":1452.5,"endTime":1455.3790000000001,"body":"And to our audience, thank"},{"speaker":"Becca Banyard","startTime":1452.5,"endTime":1455.3790000000001,"body":"you so much for tuning in."},{"speaker":"Becca Banyard","startTime":1455.409,"endTime":1457.589,"body":"If you'd like to stay in"},{"speaker":"Becca Banyard","startTime":1455.409,"endTime":1457.589,"body":"touch with all things HR"},{"speaker":"Becca Banyard","startTime":1457.589,"endTime":1461.999,"body":"and leadership, head over to"},{"speaker":"Becca Banyard","startTime":1457.589,"endTime":1461.999,"body":"peoplemanagingpeople.com/subscribe"},{"speaker":"Becca Banyard","startTime":1462.039,"endTime":1463.569,"body":"to join our"},{"speaker":"Becca Banyard","startTime":1462.039,"endTime":1463.569,"body":"newsletter community."},{"speaker":"Becca Banyard","startTime":1463.8490000000002,"endTime":1465.6190000000001,"body":"And until next"},{"speaker":"Becca Banyard","startTime":1463.8490000000002,"endTime":1465.6190000000001,"body":"time, bye for now."}]}