{"version":"1.0.0","segments":[{"speaker":"Vijay Pendakur","startTime":22.23,"endTime":24.240000000000002,"body":"Each context in"},{"speaker":"Vijay Pendakur","startTime":22.23,"endTime":24.240000000000002,"body":"each sector is so unique, right?"},{"speaker":"Vijay Pendakur","startTime":24.240000000000002,"endTime":28.004,"body":"And so this kind of context"},{"speaker":"Vijay Pendakur","startTime":24.240000000000002,"endTime":28.004,"body":"lists, performative optics"},{"speaker":"Vijay Pendakur","startTime":28.005000000000003,"endTime":31.435000000000002,"body":"driven emphasis in leadership"},{"speaker":"Vijay Pendakur","startTime":28.005000000000003,"endTime":31.435000000000002,"body":"level diversity hiring, I"},{"speaker":"Vijay Pendakur","startTime":31.445,"endTime":35.135000000000005,"body":"think is a lot of noise and"},{"speaker":"Vijay Pendakur","startTime":31.445,"endTime":35.135000000000005,"body":"isn't that helpful right now."},{"speaker":"David Rice","startTime":39.655,"endTime":41.944,"body":"Welcome to the"},{"speaker":"David Rice","startTime":39.655,"endTime":41.944,"body":"People Managing People podcast."},{"speaker":"David Rice","startTime":42.024,"endTime":44.125,"body":"We're on a mission to build"},{"speaker":"David Rice","startTime":42.024,"endTime":44.125,"body":"a better world of work and to"},{"speaker":"David Rice","startTime":44.125,"endTime":47.044,"body":"help you create happy, healthy"},{"speaker":"David Rice","startTime":44.125,"endTime":47.044,"body":"and productive workplaces."},{"speaker":"David Rice","startTime":47.444,"endTime":48.884,"body":"I'm your host, David Rice."},{"speaker":"David Rice","startTime":49.074,"endTime":50.104,"body":"My guest today is Dr."},{"speaker":"David Rice","startTime":50.104,"endTime":51.035,"body":"Vijay Pendakur."},{"speaker":"David Rice","startTime":51.324,"endTime":53.785,"body":"He is the author of \"The"},{"speaker":"David Rice","startTime":51.324,"endTime":53.785,"body":"Alchemy of Talent\" and"},{"speaker":"David Rice","startTime":53.785,"endTime":55.885000000000005,"body":"an experienced executive"},{"speaker":"David Rice","startTime":53.785,"endTime":55.885000000000005,"body":"with some names you might"},{"speaker":"David Rice","startTime":55.885000000000005,"endTime":59.70400000000001,"body":"recognize on his CV, including"},{"speaker":"David Rice","startTime":55.885000000000005,"endTime":59.70400000000001,"body":"VMware, Salesforce, Dropbox."},{"speaker":"David Rice","startTime":59.70400000000001,"endTime":62.733999999999995,"body":"We're going to be talking about"},{"speaker":"David Rice","startTime":59.70400000000001,"endTime":62.733999999999995,"body":"Vijay's new book and some of"},{"speaker":"David Rice","startTime":62.733999999999995,"endTime":65.444,"body":"the biggest talent challenges"},{"speaker":"David Rice","startTime":62.733999999999995,"endTime":65.444,"body":"that companies face today."},{"speaker":"David Rice","startTime":65.724,"endTime":66.374,"body":"Vijay, welcome."},{"speaker":"Vijay Pendakur","startTime":66.624,"endTime":67.645,"body":"Thanks"},{"speaker":"Vijay Pendakur","startTime":66.624,"endTime":67.645,"body":"for having me, David."},{"speaker":"Vijay Pendakur","startTime":67.645,"endTime":68.575,"body":"I'm excited to be here."},{"speaker":"David Rice","startTime":68.605,"endTime":70.525,"body":"So first, just tell"},{"speaker":"David Rice","startTime":68.605,"endTime":70.525,"body":"us a little bit about you, how"},{"speaker":"David Rice","startTime":70.525,"endTime":72.995,"body":"you got to where you are and"},{"speaker":"David Rice","startTime":70.525,"endTime":72.995,"body":"what led you to write the book?"},{"speaker":"Vijay Pendakur","startTime":73.255,"endTime":74.84400000000001,"body":"So a little"},{"speaker":"Vijay Pendakur","startTime":73.255,"endTime":74.84400000000001,"body":"bit about my background,"},{"speaker":"Vijay Pendakur","startTime":74.84400000000001,"endTime":77.885,"body":"both my parents were teachers"},{"speaker":"Vijay Pendakur","startTime":74.84400000000001,"endTime":77.885,"body":"when they were working."},{"speaker":"Vijay Pendakur","startTime":77.915,"endTime":81.354,"body":"And so I ended up no"},{"speaker":"Vijay Pendakur","startTime":77.915,"endTime":81.354,"body":"surprise in the family"},{"speaker":"Vijay Pendakur","startTime":81.355,"endTime":82.654,"body":"business of education."},{"speaker":"Vijay Pendakur","startTime":82.965,"endTime":86.715,"body":"For 18 years, I worked at five"},{"speaker":"Vijay Pendakur","startTime":82.965,"endTime":86.715,"body":"universities around the country,"},{"speaker":"Vijay Pendakur","startTime":86.965,"endTime":90.195,"body":"and I spent a bunch of time"},{"speaker":"Vijay Pendakur","startTime":86.965,"endTime":90.195,"body":"earning advanced degrees that"},{"speaker":"Vijay Pendakur","startTime":90.195,"endTime":91.765,"body":"were normal in that sector."},{"speaker":"Vijay Pendakur","startTime":91.975,"endTime":95.545,"body":"And the through line for when I"},{"speaker":"Vijay Pendakur","startTime":91.975,"endTime":95.545,"body":"look back on those 18 years, I"},{"speaker":"Vijay Pendakur","startTime":95.545,"endTime":97.955,"body":"didn't know it at the time, but"},{"speaker":"Vijay Pendakur","startTime":95.545,"endTime":97.955,"body":"when I look back, the through"},{"speaker":"Vijay Pendakur","startTime":97.955,"endTime":102.925,"body":"line was clearly this curiosity"},{"speaker":"Vijay Pendakur","startTime":97.955,"endTime":102.925,"body":"I have around the relationship"},{"speaker":"Vijay Pendakur","startTime":102.935,"endTime":107.14,"body":"between the learning environment"},{"speaker":"Vijay Pendakur","startTime":102.935,"endTime":107.14,"body":"that students are in and"},{"speaker":"Vijay Pendakur","startTime":107.14,"endTime":110.28999999999999,"body":"student academic performance"},{"speaker":"Vijay Pendakur","startTime":107.14,"endTime":110.28999999999999,"body":"and how that environment"},{"speaker":"Vijay Pendakur","startTime":110.28999999999999,"endTime":111.58,"body":"shapes student performance."},{"speaker":"Vijay Pendakur","startTime":111.85,"endTime":116.49,"body":"And then through a series of"},{"speaker":"Vijay Pendakur","startTime":111.85,"endTime":116.49,"body":"serendipity and hard work, I"},{"speaker":"Vijay Pendakur","startTime":116.49,"endTime":120.53,"body":"ended up in a second act of my"},{"speaker":"Vijay Pendakur","startTime":116.49,"endTime":120.53,"body":"career that I never anticipated,"},{"speaker":"Vijay Pendakur","startTime":120.53,"endTime":121.78,"body":"but I was thrilled with."},{"speaker":"Vijay Pendakur","startTime":121.78,"endTime":125.3,"body":"I led in talent and"},{"speaker":"Vijay Pendakur","startTime":121.78,"endTime":125.3,"body":"culture roles in HR at a"},{"speaker":"Vijay Pendakur","startTime":125.3,"endTime":126.47,"body":"number of corporations."},{"speaker":"Vijay Pendakur","startTime":126.64999999999999,"endTime":128.06,"body":"But really, it"},{"speaker":"Vijay Pendakur","startTime":126.64999999999999,"endTime":128.06,"body":"was the same lens."},{"speaker":"Vijay Pendakur","startTime":128.12,"endTime":130.25,"body":"How does the environment,"},{"speaker":"Vijay Pendakur","startTime":128.12,"endTime":130.25,"body":"in this case, the employee"},{"speaker":"Vijay Pendakur","startTime":130.25,"endTime":132.75,"body":"experience, affect"},{"speaker":"Vijay Pendakur","startTime":130.25,"endTime":132.75,"body":"employee performance?"},{"speaker":"Vijay Pendakur","startTime":132.94,"endTime":136.4,"body":"So a lot of the heuristics or"},{"speaker":"Vijay Pendakur","startTime":132.94,"endTime":136.4,"body":"mental models and my pensions"},{"speaker":"Vijay Pendakur","startTime":136.46,"endTime":139.85,"body":"towards behavioral science"},{"speaker":"Vijay Pendakur","startTime":136.46,"endTime":139.85,"body":"and data that I developed as a"},{"speaker":"Vijay Pendakur","startTime":139.85,"endTime":142.71,"body":"social scientist working with"},{"speaker":"Vijay Pendakur","startTime":139.85,"endTime":142.71,"body":"students at universities for"},{"speaker":"Vijay Pendakur","startTime":142.77,"endTime":146.93,"body":"almost 20 years really carried"},{"speaker":"Vijay Pendakur","startTime":142.77,"endTime":146.93,"body":"over into the way I natively"},{"speaker":"Vijay Pendakur","startTime":146.93,"endTime":149.844,"body":"decided to approach solutioning"},{"speaker":"Vijay Pendakur","startTime":146.93,"endTime":149.844,"body":"in the employee experience."},{"speaker":"Vijay Pendakur","startTime":150.135,"endTime":154.715,"body":"Finally, a little bit ago on"},{"speaker":"Vijay Pendakur","startTime":150.135,"endTime":154.715,"body":"my 45th birthday, I decided"},{"speaker":"Vijay Pendakur","startTime":154.755,"endTime":158.135,"body":"to completely try something"},{"speaker":"Vijay Pendakur","startTime":154.755,"endTime":158.135,"body":"else that I launched my own"},{"speaker":"Vijay Pendakur","startTime":158.135,"endTime":161.814,"body":"thing as a solopreneur to"},{"speaker":"Vijay Pendakur","startTime":158.135,"endTime":161.814,"body":"use language that I think"},{"speaker":"Vijay Pendakur","startTime":161.835,"endTime":163.275,"body":"probably I got from TikTok."},{"speaker":"Vijay Pendakur","startTime":163.495,"endTime":167.585,"body":"And I wanted to take everything"},{"speaker":"Vijay Pendakur","startTime":163.495,"endTime":167.585,"body":"that I'd learned across well"},{"speaker":"Vijay Pendakur","startTime":167.585,"endTime":170.065,"body":"over 20 years of working"},{"speaker":"Vijay Pendakur","startTime":167.585,"endTime":170.065,"body":"in complex organizations,"},{"speaker":"Vijay Pendakur","startTime":170.275,"endTime":173.095,"body":"global organizations,"},{"speaker":"Vijay Pendakur","startTime":170.275,"endTime":173.095,"body":"leading complex teams."},{"speaker":"Vijay Pendakur","startTime":173.385,"endTime":177.415,"body":"And I really wanted to find a"},{"speaker":"Vijay Pendakur","startTime":173.385,"endTime":177.415,"body":"way to bring value to clients"},{"speaker":"Vijay Pendakur","startTime":177.794,"endTime":180.775,"body":"as a speaker, a facilitator,"},{"speaker":"Vijay Pendakur","startTime":177.794,"endTime":180.775,"body":"as a team effectiveness coach."},{"speaker":"Vijay Pendakur","startTime":181.105,"endTime":184.184,"body":"And very kindly, you asked me"},{"speaker":"Vijay Pendakur","startTime":181.105,"endTime":184.184,"body":"how I came to write the book."},{"speaker":"Vijay Pendakur","startTime":184.414,"endTime":187.445,"body":"As I was engaged with clients"},{"speaker":"Vijay Pendakur","startTime":184.414,"endTime":187.445,"body":"and speaking at conferences,"},{"speaker":"Vijay Pendakur","startTime":188.01,"endTime":192.799,"body":"I just felt internally"},{"speaker":"Vijay Pendakur","startTime":188.01,"endTime":192.799,"body":"very compelled to produce"},{"speaker":"Vijay Pendakur","startTime":192.81,"endTime":194.19,"body":"something that did two things."},{"speaker":"Vijay Pendakur","startTime":194.2,"endTime":197.419,"body":"One, give me a chance"},{"speaker":"Vijay Pendakur","startTime":194.2,"endTime":197.419,"body":"to clarify my thinking."},{"speaker":"Vijay Pendakur","startTime":197.419,"endTime":201.879,"body":"If anybody listening has written"},{"speaker":"Vijay Pendakur","startTime":197.419,"endTime":201.879,"body":"anything from a blog post to a"},{"speaker":"Vijay Pendakur","startTime":201.88,"endTime":205.759,"body":"cover letter for a job, all the"},{"speaker":"Vijay Pendakur","startTime":201.88,"endTime":205.759,"body":"way through to a book, you know"},{"speaker":"Vijay Pendakur","startTime":205.759,"endTime":210.16,"body":"that writing is the ultimate"},{"speaker":"Vijay Pendakur","startTime":205.759,"endTime":210.16,"body":"act of rigor and clarification."},{"speaker":"Vijay Pendakur","startTime":210.16,"endTime":211.029,"body":"And I love that."},{"speaker":"Vijay Pendakur","startTime":211.05,"endTime":211.7,"body":"I love that."},{"speaker":"Vijay Pendakur","startTime":211.8,"endTime":215.13,"body":"That experience and the benefit"},{"speaker":"Vijay Pendakur","startTime":211.8,"endTime":215.13,"body":"I got from writing this book."},{"speaker":"Vijay Pendakur","startTime":215.49,"endTime":218.18,"body":"And secondly, it also"},{"speaker":"Vijay Pendakur","startTime":215.49,"endTime":218.18,"body":"gave me something more"},{"speaker":"Vijay Pendakur","startTime":218.18,"endTime":219.62,"body":"coherent to offer."},{"speaker":"Vijay Pendakur","startTime":220.024,"endTime":223.084,"body":"My clients and the marketplace"},{"speaker":"Vijay Pendakur","startTime":220.024,"endTime":223.084,"body":"that is struggling with issues"},{"speaker":"Vijay Pendakur","startTime":223.084,"endTime":226.344,"body":"I care so much about was just"},{"speaker":"Vijay Pendakur","startTime":223.084,"endTime":226.344,"body":"a more coherent capture of"},{"speaker":"Vijay Pendakur","startTime":226.565,"endTime":229.98499999999999,"body":"some of my thinking than,"},{"speaker":"Vijay Pendakur","startTime":226.565,"endTime":229.98499999999999,"body":"Hey, I've done all these"},{"speaker":"Vijay Pendakur","startTime":230.005,"endTime":231.445,"body":"things for well over 20 years."},{"speaker":"Vijay Pendakur","startTime":231.445,"endTime":234.035,"body":"I try to solve hard problems"},{"speaker":"Vijay Pendakur","startTime":231.445,"endTime":234.035,"body":"in hard environments."},{"speaker":"Vijay Pendakur","startTime":234.264,"endTime":234.975,"body":"Work with me."},{"speaker":"Vijay Pendakur","startTime":234.975,"endTime":236.214,"body":"I mean, that's a bit diffuse."},{"speaker":"Vijay Pendakur","startTime":236.214,"endTime":240.045,"body":"And so having a book really"},{"speaker":"Vijay Pendakur","startTime":236.214,"endTime":240.045,"body":"helps also crystallize my brand"},{"speaker":"Vijay Pendakur","startTime":240.045,"endTime":242.755,"body":"and my value prop in ways that"},{"speaker":"Vijay Pendakur","startTime":240.045,"endTime":242.755,"body":"it's difficult to do that."},{"speaker":"David Rice","startTime":243.024,"endTime":243.745,"body":"Absolutely."},{"speaker":"David Rice","startTime":244.174,"endTime":245.714,"body":"We'll just get"},{"speaker":"David Rice","startTime":244.174,"endTime":245.714,"body":"right into the book."},{"speaker":"David Rice","startTime":245.725,"endTime":248.134,"body":"You started the book out"},{"speaker":"David Rice","startTime":245.725,"endTime":248.134,"body":"talking about disruption"},{"speaker":"David Rice","startTime":248.135,"endTime":252.515,"body":"fatigue in the preface and"},{"speaker":"David Rice","startTime":248.135,"endTime":252.515,"body":"that part immediately resonated"},{"speaker":"David Rice","startTime":252.565,"endTime":253.615,"body":"for me as I was reading it."},{"speaker":"David Rice","startTime":253.875,"endTime":256.875,"body":"We keep hearing that disruption"},{"speaker":"David Rice","startTime":253.875,"endTime":256.875,"body":"is good to the point, I"},{"speaker":"David Rice","startTime":256.875,"endTime":259.455,"body":"would say, it gets a little"},{"speaker":"David Rice","startTime":256.875,"endTime":259.455,"body":"bit fetishized at times."},{"speaker":"David Rice","startTime":259.654,"endTime":261.90500000000003,"body":"But there's a great line"},{"speaker":"David Rice","startTime":259.654,"endTime":261.90500000000003,"body":"in there that I enjoyed and"},{"speaker":"David Rice","startTime":261.90500000000003,"endTime":265.384,"body":"that I think anyone in HR"},{"speaker":"David Rice","startTime":261.90500000000003,"endTime":265.384,"body":"or management can relate to."},{"speaker":"David Rice","startTime":265.384,"endTime":267.345,"body":"And you say, I'm just going"},{"speaker":"David Rice","startTime":265.384,"endTime":267.345,"body":"to read it real quick."},{"speaker":"David Rice","startTime":267.355,"endTime":270.355,"body":"You say, \"My brain is aware"},{"speaker":"David Rice","startTime":267.355,"endTime":270.355,"body":"that disruption and uncertainty"},{"speaker":"David Rice","startTime":270.355,"endTime":274.02500000000003,"body":"are the hallmarks of life"},{"speaker":"David Rice","startTime":270.355,"endTime":274.02500000000003,"body":"in the 21st century, but"},{"speaker":"David Rice","startTime":274.035,"endTime":275.83500000000004,"body":"my spirit feels out of gas."},{"speaker":"David Rice","startTime":276.175,"endTime":279.265,"body":"In this state of disconnection,"},{"speaker":"David Rice","startTime":276.175,"endTime":279.265,"body":"it is easy for me to react"},{"speaker":"David Rice","startTime":279.295,"endTime":282.565,"body":"poorly to any new change,"},{"speaker":"David Rice","startTime":279.295,"endTime":282.565,"body":"even positive changes.\""},{"speaker":"David Rice","startTime":282.864,"endTime":284.49399999999997,"body":"That really struck a chord."},{"speaker":"David Rice","startTime":284.505,"endTime":287.805,"body":"And I think it's an important"},{"speaker":"David Rice","startTime":284.505,"endTime":287.805,"body":"way to get started, because"},{"speaker":"David Rice","startTime":287.805,"endTime":290.985,"body":"if you want to understand the"},{"speaker":"David Rice","startTime":287.805,"endTime":290.985,"body":"talent landscape right now, you"},{"speaker":"David Rice","startTime":290.985,"endTime":294.545,"body":"really need to have a little bit"},{"speaker":"David Rice","startTime":290.985,"endTime":294.545,"body":"of empathy with this experience."},{"speaker":"David Rice","startTime":295.08,"endTime":297.56,"body":"So how do you feel most"},{"speaker":"David Rice","startTime":295.08,"endTime":297.56,"body":"companies are doing with that?"},{"speaker":"Vijay Pendakur","startTime":297.86,"endTime":300.64,"body":"I think, and"},{"speaker":"Vijay Pendakur","startTime":297.86,"endTime":300.64,"body":"I, I say this from a place"},{"speaker":"Vijay Pendakur","startTime":300.64,"endTime":303.41,"body":"of calling in, I think this"},{"speaker":"Vijay Pendakur","startTime":300.64,"endTime":303.41,"body":"is a very difficult moment"},{"speaker":"Vijay Pendakur","startTime":303.41,"endTime":307.01,"body":"in company life, but the"},{"speaker":"Vijay Pendakur","startTime":303.41,"endTime":307.01,"body":"reality is that I think most"},{"speaker":"Vijay Pendakur","startTime":307.039,"endTime":309.8,"body":"companies are missing the"},{"speaker":"Vijay Pendakur","startTime":307.039,"endTime":309.8,"body":"forest for the trees right now."},{"speaker":"Vijay Pendakur","startTime":310.11,"endTime":313.229,"body":"We're living and we have lived"},{"speaker":"Vijay Pendakur","startTime":310.11,"endTime":313.229,"body":"through just an inordinate"},{"speaker":"Vijay Pendakur","startTime":313.249,"endTime":316.16,"body":"amount of disruption or"},{"speaker":"Vijay Pendakur","startTime":313.249,"endTime":316.16,"body":"rapid change in the last,"},{"speaker":"Vijay Pendakur","startTime":316.41,"endTime":318.77,"body":"let's say four and a half"},{"speaker":"Vijay Pendakur","startTime":316.41,"endTime":318.77,"body":"years, going back to 2020."},{"speaker":"Vijay Pendakur","startTime":319.15,"endTime":322.07,"body":"If you think about it at the"},{"speaker":"Vijay Pendakur","startTime":319.15,"endTime":322.07,"body":"macro level, we're talking"},{"speaker":"Vijay Pendakur","startTime":322.33,"endTime":326.56,"body":"global pandemic, global social"},{"speaker":"Vijay Pendakur","startTime":322.33,"endTime":326.56,"body":"activist movement, macroeconomic"},{"speaker":"Vijay Pendakur","startTime":326.829,"endTime":331.07,"body":"upturn, then downturn, then"},{"speaker":"Vijay Pendakur","startTime":326.829,"endTime":331.07,"body":"after supply chain shocks, and"},{"speaker":"Vijay Pendakur","startTime":331.07,"endTime":333.159,"body":"then the supply chain shocks"},{"speaker":"Vijay Pendakur","startTime":331.07,"endTime":333.159,"body":"were over and then they started"},{"speaker":"Vijay Pendakur","startTime":333.16,"endTime":334.96999999999997,"body":"again, inflation, right?"},{"speaker":"Vijay Pendakur","startTime":334.96999999999997,"endTime":338.83,"body":"A word that as a child of"},{"speaker":"Vijay Pendakur","startTime":334.96999999999997,"endTime":338.83,"body":"the 1980s and 1990s, I heard"},{"speaker":"Vijay Pendakur","startTime":338.84,"endTime":342.05,"body":"about right from the seventies"},{"speaker":"Vijay Pendakur","startTime":338.84,"endTime":342.05,"body":"in the US but I didn't think"},{"speaker":"Vijay Pendakur","startTime":342.05,"endTime":343.829,"body":"was going to be a huge part"},{"speaker":"Vijay Pendakur","startTime":342.05,"endTime":343.829,"body":"of my lifetime in this sort"},{"speaker":"Vijay Pendakur","startTime":343.83,"endTime":346.725,"body":"of, it was like lowercase I"},{"speaker":"Vijay Pendakur","startTime":343.83,"endTime":346.725,"body":"inflation and then it was like,"},{"speaker":"Vijay Pendakur","startTime":346.725,"endTime":348.035,"body":"wait, how much is a burger?"},{"speaker":"Vijay Pendakur","startTime":348.225,"endTime":350.84499999999997,"body":"And geopolitical disaster war."},{"speaker":"Vijay Pendakur","startTime":351.055,"endTime":353.145,"body":"And then since this is"},{"speaker":"Vijay Pendakur","startTime":351.055,"endTime":353.145,"body":"a, show on the employee"},{"speaker":"Vijay Pendakur","startTime":353.155,"endTime":355.064,"body":"experience, layoffs, right?"},{"speaker":"Vijay Pendakur","startTime":355.074,"endTime":356.74399999999997,"body":"Numerous cyclical layoffs."},{"speaker":"Vijay Pendakur","startTime":356.824,"endTime":360.745,"body":"And those were big picture"},{"speaker":"Vijay Pendakur","startTime":356.824,"endTime":360.745,"body":"changes that landed on people"},{"speaker":"Vijay Pendakur","startTime":360.924,"endTime":363.505,"body":"oftentimes where they didn't"},{"speaker":"Vijay Pendakur","startTime":360.924,"endTime":363.505,"body":"have a lot of sense of control."},{"speaker":"Vijay Pendakur","startTime":363.725,"endTime":364.585,"body":"That's the macro."},{"speaker":"Vijay Pendakur","startTime":364.805,"endTime":368.375,"body":"At the micro level inside"},{"speaker":"Vijay Pendakur","startTime":364.805,"endTime":368.375,"body":"organizations, organizations are"},{"speaker":"Vijay Pendakur","startTime":368.375,"endTime":369.755,"body":"responding to the macro, right?"},{"speaker":"Vijay Pendakur","startTime":369.755,"endTime":371.765,"body":"So employees felt like"},{"speaker":"Vijay Pendakur","startTime":369.755,"endTime":371.765,"body":"they were working in a"},{"speaker":"Vijay Pendakur","startTime":371.765,"endTime":373.125,"body":"slow motion earthquake."},{"speaker":"Vijay Pendakur","startTime":373.275,"endTime":374.125,"body":"We're going here now."},{"speaker":"Vijay Pendakur","startTime":374.255,"endTime":374.515,"body":"Nope."},{"speaker":"Vijay Pendakur","startTime":374.59499999999997,"endTime":375.395,"body":"We're going here now."},{"speaker":"Vijay Pendakur","startTime":375.425,"endTime":377.34499999999997,"body":"Oh, generative AI,"},{"speaker":"Vijay Pendakur","startTime":375.425,"endTime":377.34499999999997,"body":"massive disruption."},{"speaker":"Vijay Pendakur","startTime":377.34499999999997,"endTime":380.505,"body":"Now we're pivoting the whole"},{"speaker":"Vijay Pendakur","startTime":377.34499999999997,"endTime":380.505,"body":"business model, or a supply"},{"speaker":"Vijay Pendakur","startTime":380.505,"endTime":382.445,"body":"chain, complete reorganization."},{"speaker":"Vijay Pendakur","startTime":382.475,"endTime":384.955,"body":"We're moving out of China"},{"speaker":"Vijay Pendakur","startTime":382.475,"endTime":384.955,"body":"for whatever reasons."},{"speaker":"Vijay Pendakur","startTime":384.955,"endTime":387.225,"body":"And we're re-establishing"},{"speaker":"Vijay Pendakur","startTime":384.955,"endTime":387.225,"body":"with Vietnam and India, just"},{"speaker":"Vijay Pendakur","startTime":387.225,"endTime":390.19,"body":"like some big things that"},{"speaker":"Vijay Pendakur","startTime":387.225,"endTime":390.19,"body":"employees have had to adjust"},{"speaker":"Vijay Pendakur","startTime":390.33,"endTime":392.21,"body":"to a future of work, right?"},{"speaker":"Vijay Pendakur","startTime":392.21,"endTime":393.03,"body":"This shift."},{"speaker":"Vijay Pendakur","startTime":393.04,"endTime":395.28,"body":"I mean, I just heard 80% of U.S."},{"speaker":"Vijay Pendakur","startTime":395.3,"endTime":399.32,"body":"companies have some portion"},{"speaker":"Vijay Pendakur","startTime":395.3,"endTime":399.32,"body":"of their workforce now"},{"speaker":"Vijay Pendakur","startTime":399.32,"endTime":400.5,"body":"working hybrid or remote."},{"speaker":"Vijay Pendakur","startTime":400.92,"endTime":402.88,"body":"That wasn't the"},{"speaker":"Vijay Pendakur","startTime":400.92,"endTime":402.88,"body":"case five years ago."},{"speaker":"Vijay Pendakur","startTime":403.21999999999997,"endTime":408.15,"body":"So even the very fabric of the"},{"speaker":"Vijay Pendakur","startTime":403.21999999999997,"endTime":408.15,"body":"way we are interacting with our"},{"speaker":"Vijay Pendakur","startTime":408.24,"endTime":411.39,"body":"employers in the interactional"},{"speaker":"Vijay Pendakur","startTime":408.24,"endTime":411.39,"body":"media has changed, right?"},{"speaker":"Vijay Pendakur","startTime":411.39,"endTime":412.42,"body":"That's fundamental."},{"speaker":"Vijay Pendakur","startTime":412.77,"endTime":415.87,"body":"And a lot of the changes"},{"speaker":"Vijay Pendakur","startTime":412.77,"endTime":415.87,"body":"that I've just gone through"},{"speaker":"Vijay Pendakur","startTime":415.87,"endTime":419.64,"body":"detailing, we didn't have two"},{"speaker":"Vijay Pendakur","startTime":415.87,"endTime":419.64,"body":"hands on the wheel for, right?"},{"speaker":"Vijay Pendakur","startTime":419.64,"endTime":420.78,"body":"Just getting back to empathy."},{"speaker":"Vijay Pendakur","startTime":421.12,"endTime":424.07,"body":"Most of the changes we've"},{"speaker":"Vijay Pendakur","startTime":421.12,"endTime":424.07,"body":"had to respond to or"},{"speaker":"Vijay Pendakur","startTime":424.07,"endTime":426.11,"body":"adjust to happened to us."},{"speaker":"Vijay Pendakur","startTime":426.67,"endTime":429.26,"body":"And to really humanize this,"},{"speaker":"Vijay Pendakur","startTime":426.67,"endTime":429.26,"body":"and I think that part of"},{"speaker":"Vijay Pendakur","startTime":429.26,"endTime":431.54,"body":"what I do when I, as a team"},{"speaker":"Vijay Pendakur","startTime":429.26,"endTime":431.54,"body":"effectiveness coach with the"},{"speaker":"Vijay Pendakur","startTime":431.54,"endTime":434.07,"body":"executive layer is really trying"},{"speaker":"Vijay Pendakur","startTime":431.54,"endTime":434.07,"body":"to humanize these problems."},{"speaker":"Vijay Pendakur","startTime":434.56,"endTime":437.24,"body":"If you think about our response"},{"speaker":"Vijay Pendakur","startTime":434.56,"endTime":437.24,"body":"to change, David, and, like,"},{"speaker":"Vijay Pendakur","startTime":437.24,"endTime":438.21,"body":"think about your life, right?"},{"speaker":"Vijay Pendakur","startTime":438.41,"endTime":441.14,"body":"There are times that we"},{"speaker":"Vijay Pendakur","startTime":438.41,"endTime":441.14,"body":"actually have two hands on"},{"speaker":"Vijay Pendakur","startTime":441.14,"endTime":443.29,"body":"the wheel and initiate a"},{"speaker":"Vijay Pendakur","startTime":441.14,"endTime":443.29,"body":"major change in our life."},{"speaker":"Vijay Pendakur","startTime":443.48,"endTime":446.09,"body":"I think about moving all over"},{"speaker":"Vijay Pendakur","startTime":443.48,"endTime":446.09,"body":"the country when I was in"},{"speaker":"Vijay Pendakur","startTime":446.09,"endTime":449.81,"body":"university life, moving for jobs"},{"speaker":"Vijay Pendakur","startTime":446.09,"endTime":449.81,"body":"or when I got married or when"},{"speaker":"Vijay Pendakur","startTime":449.81,"endTime":453.54,"body":"I had kids, these are things I"},{"speaker":"Vijay Pendakur","startTime":449.81,"endTime":453.54,"body":"wanted and I still had a massive"},{"speaker":"Vijay Pendakur","startTime":453.62,"endTime":457.66,"body":"stress response to the things I"},{"speaker":"Vijay Pendakur","startTime":453.62,"endTime":457.66,"body":"was choosing to do in my life."},{"speaker":"Vijay Pendakur","startTime":457.96,"endTime":460.53,"body":"And it goes back to what"},{"speaker":"Vijay Pendakur","startTime":457.96,"endTime":460.53,"body":"neuroscientists would call"},{"speaker":"Vijay Pendakur","startTime":460.53,"endTime":464.85,"body":"axiomatic or like a truth that"},{"speaker":"Vijay Pendakur","startTime":460.53,"endTime":464.85,"body":"humans are really bad at change."},{"speaker":"Vijay Pendakur","startTime":464.85,"endTime":467.11,"body":"We experience major"},{"speaker":"Vijay Pendakur","startTime":464.85,"endTime":467.11,"body":"disruptions in our life as a"},{"speaker":"Vijay Pendakur","startTime":467.23,"endTime":469.07,"body":"fight flight freeze trigger."},{"speaker":"Vijay Pendakur","startTime":469.29,"endTime":472.4,"body":"Our limbic systems go boom"},{"speaker":"Vijay Pendakur","startTime":469.29,"endTime":472.4,"body":"and hit us with that shot of"},{"speaker":"Vijay Pendakur","startTime":472.4,"endTime":476.96,"body":"adrenaline, cortisol, take our"},{"speaker":"Vijay Pendakur","startTime":472.4,"endTime":476.96,"body":"neocortex offline, like we truly"},{"speaker":"Vijay Pendakur","startTime":476.96,"endTime":478.26,"body":"go into a fight flight freeze."},{"speaker":"Vijay Pendakur","startTime":478.55,"endTime":481.92,"body":"That happens when we actually"},{"speaker":"Vijay Pendakur","startTime":478.55,"endTime":481.92,"body":"initiate the change, let alone"},{"speaker":"Vijay Pendakur","startTime":481.93,"endTime":483.04,"body":"when we're not driving the bus."},{"speaker":"Vijay Pendakur","startTime":483.855,"endTime":486.505,"body":"And so this moment of"},{"speaker":"Vijay Pendakur","startTime":483.855,"endTime":486.505,"body":"empathy, I think is really"},{"speaker":"Vijay Pendakur","startTime":486.505,"endTime":491.305,"body":"about helping corporations,"},{"speaker":"Vijay Pendakur","startTime":486.505,"endTime":491.305,"body":"companies, organizations see"},{"speaker":"Vijay Pendakur","startTime":491.305,"endTime":494.265,"body":"the forest for the trees,"},{"speaker":"Vijay Pendakur","startTime":491.305,"endTime":494.265,"body":"that people have experienced"},{"speaker":"Vijay Pendakur","startTime":494.385,"endTime":497.875,"body":"so many moments of cognitive"},{"speaker":"Vijay Pendakur","startTime":494.385,"endTime":497.875,"body":"hijacking over the last four"},{"speaker":"Vijay Pendakur","startTime":497.875,"endTime":500.715,"body":"and a half years that they"},{"speaker":"Vijay Pendakur","startTime":497.875,"endTime":500.715,"body":"actually may be languishing."},{"speaker":"Vijay Pendakur","startTime":500.775,"endTime":503.295,"body":"And I think our conversation"},{"speaker":"Vijay Pendakur","startTime":500.775,"endTime":503.295,"body":"may get more into this, but"},{"speaker":"Vijay Pendakur","startTime":503.535,"endTime":506.135,"body":"if you look at the workforce"},{"speaker":"Vijay Pendakur","startTime":503.535,"endTime":506.135,"body":"data on that disruption"},{"speaker":"Vijay Pendakur","startTime":506.165,"endTime":510.655,"body":"fatigue, it really does"},{"speaker":"Vijay Pendakur","startTime":506.165,"endTime":510.655,"body":"signal that people are stuck."},{"speaker":"Vijay Pendakur","startTime":511.035,"endTime":512.695,"body":"A lot of the workforce"},{"speaker":"Vijay Pendakur","startTime":511.035,"endTime":512.695,"body":"is stuck right now."},{"speaker":"Vijay Pendakur","startTime":512.705,"endTime":515.1750000000001,"body":"Listless, disengaged,"},{"speaker":"Vijay Pendakur","startTime":512.705,"endTime":515.1750000000001,"body":"languishing."},{"speaker":"Vijay Pendakur","startTime":515.1850000000001,"endTime":519.455,"body":"When I am talking to top team"},{"speaker":"Vijay Pendakur","startTime":515.1850000000001,"endTime":519.455,"body":"leaders, they'll say, I have"},{"speaker":"Vijay Pendakur","startTime":519.5450000000001,"endTime":522.2950000000001,"body":"a lot of folks on my team that"},{"speaker":"Vijay Pendakur","startTime":519.5450000000001,"endTime":522.2950000000001,"body":"were on my team three years ago."},{"speaker":"Vijay Pendakur","startTime":522.2950000000001,"endTime":525.4350000000001,"body":"And sometimes my high performers"},{"speaker":"Vijay Pendakur","startTime":522.2950000000001,"endTime":525.4350000000001,"body":"are not high performers anymore."},{"speaker":"Vijay Pendakur","startTime":525.475,"endTime":526.8050000000001,"body":"It's hard for me to understand."},{"speaker":"Vijay Pendakur","startTime":527.0550000000001,"endTime":529.025,"body":"So we have a huge opportunity."},{"speaker":"Vijay Pendakur","startTime":529.065,"endTime":530.235,"body":"And, that was heavy, right?"},{"speaker":"Vijay Pendakur","startTime":530.235,"endTime":533.525,"body":"But the opportunity in front"},{"speaker":"Vijay Pendakur","startTime":530.235,"endTime":533.525,"body":"of us is actually to take"},{"speaker":"Vijay Pendakur","startTime":533.5350000000001,"endTime":536.985,"body":"that mental model of seeing"},{"speaker":"Vijay Pendakur","startTime":533.5350000000001,"endTime":536.985,"body":"the forest clearly and go,"},{"speaker":"Vijay Pendakur","startTime":537.0050000000001,"endTime":537.9350000000001,"body":"okay, what do I have to do?"},{"speaker":"Vijay Pendakur","startTime":537.9350000000001,"endTime":542.0150000000001,"body":"I gotta reskill my people"},{"speaker":"Vijay Pendakur","startTime":537.9350000000001,"endTime":542.0150000000001,"body":"leaders to help move their teams"},{"speaker":"Vijay Pendakur","startTime":542.0150000000001,"endTime":545.475,"body":"out of being stuck out of the"},{"speaker":"Vijay Pendakur","startTime":542.0150000000001,"endTime":545.475,"body":"valley and into a new apex."},{"speaker":"Vijay Pendakur","startTime":545.7750000000001,"endTime":547.4350000000001,"body":"And that's actually a lot"},{"speaker":"Vijay Pendakur","startTime":545.7750000000001,"endTime":547.4350000000001,"body":"of what the book is about."},{"speaker":"David Rice","startTime":547.745,"endTime":550.125,"body":"Given some of your"},{"speaker":"David Rice","startTime":547.745,"endTime":550.125,"body":"your work history, this is"},{"speaker":"David Rice","startTime":550.1350000000001,"endTime":552.625,"body":"someone who knows your name"},{"speaker":"David Rice","startTime":550.1350000000001,"endTime":552.625,"body":"and a little bit about you."},{"speaker":"David Rice","startTime":552.625,"endTime":554.575,"body":"They might jump to the"},{"speaker":"David Rice","startTime":552.625,"endTime":554.575,"body":"conclusion that you're writing"},{"speaker":"David Rice","startTime":554.575,"endTime":555.9350000000001,"body":"a DEI book here, right?"},{"speaker":"David Rice","startTime":556.125,"endTime":558.6350000000001,"body":"But you're keen to emphasize"},{"speaker":"David Rice","startTime":556.125,"endTime":558.6350000000001,"body":"that it isn't just that."},{"speaker":"David Rice","startTime":558.94,"endTime":560.1600000000001,"body":"At the same time, it kind of is."},{"speaker":"David Rice","startTime":561.1500000000001,"endTime":564.0400000000001,"body":"Given what's happening around"},{"speaker":"David Rice","startTime":561.1500000000001,"endTime":564.0400000000001,"body":"DEI right now, and the sort"},{"speaker":"David Rice","startTime":564.0400000000001,"endTime":568.4200000000001,"body":"of political discourse that"},{"speaker":"David Rice","startTime":564.0400000000001,"endTime":568.4200000000001,"body":"has become tied to it, how"},{"speaker":"David Rice","startTime":568.4200000000001,"endTime":571.11,"body":"important was it for you to"},{"speaker":"David Rice","startTime":568.4200000000001,"endTime":571.11,"body":"write this and to attempt to"},{"speaker":"David Rice","startTime":571.11,"endTime":574.58,"body":"set the tone and direction of"},{"speaker":"David Rice","startTime":571.11,"endTime":574.58,"body":"the book early, that this was"},{"speaker":"David Rice","startTime":574.58,"endTime":577.8100000000001,"body":"going to be a view based in"},{"speaker":"David Rice","startTime":574.58,"endTime":577.8100000000001,"body":"science and objective truths,"},{"speaker":"David Rice","startTime":577.85,"endTime":581.8800000000001,"body":"like you said, axioms, and all"},{"speaker":"David Rice","startTime":577.85,"endTime":581.8800000000001,"body":"this is business focused rather"},{"speaker":"David Rice","startTime":581.8800000000001,"endTime":583.57,"body":"than being a political argument?"},{"speaker":"Vijay Pendakur","startTime":583.955,"endTime":585.975,"body":"Well,"},{"speaker":"Vijay Pendakur","startTime":583.955,"endTime":585.975,"body":"yeah, well, ask the"},{"speaker":"Vijay Pendakur","startTime":585.975,"endTime":587.0150000000001,"body":"easy questions, David."},{"speaker":"Vijay Pendakur","startTime":587.0150000000001,"endTime":592.735,"body":"As someone with a background"},{"speaker":"Vijay Pendakur","startTime":587.0150000000001,"endTime":592.735,"body":"in DEI, I was always invested"},{"speaker":"Vijay Pendakur","startTime":592.735,"endTime":596.245,"body":"in the science and the data"},{"speaker":"Vijay Pendakur","startTime":592.735,"endTime":596.245,"body":"to establish validity, right?"},{"speaker":"Vijay Pendakur","startTime":596.245,"endTime":600.0350000000001,"body":"Whether I was making a case"},{"speaker":"Vijay Pendakur","startTime":596.245,"endTime":600.0350000000001,"body":"for change in a college"},{"speaker":"Vijay Pendakur","startTime":600.0350000000001,"endTime":603.9350000000001,"body":"or a university that was"},{"speaker":"Vijay Pendakur","startTime":600.0350000000001,"endTime":603.9350000000001,"body":"underserving its students."},{"speaker":"Vijay Pendakur","startTime":604.5300000000001,"endTime":607.24,"body":"My avenue to make the case"},{"speaker":"Vijay Pendakur","startTime":604.5300000000001,"endTime":607.24,"body":"for change was science"},{"speaker":"Vijay Pendakur","startTime":607.24,"endTime":611.6700000000001,"body":"and data tied to the ROI"},{"speaker":"Vijay Pendakur","startTime":607.24,"endTime":611.6700000000001,"body":"of the university, right?"},{"speaker":"Vijay Pendakur","startTime":611.6700000000001,"endTime":615.5500000000001,"body":"The ROI of future enrollment,"},{"speaker":"Vijay Pendakur","startTime":611.6700000000001,"endTime":615.5500000000001,"body":"the ROI of graduation, the ROI"},{"speaker":"Vijay Pendakur","startTime":615.5500000000001,"endTime":617.32,"body":"of parental satisfaction, i."},{"speaker":"Vijay Pendakur","startTime":617.32,"endTime":617.59,"body":"e."},{"speaker":"Vijay Pendakur","startTime":617.61,"endTime":618.87,"body":"net tuition revenue, right?"},{"speaker":"Vijay Pendakur","startTime":619.1700000000001,"endTime":621.3800000000001,"body":"Like that was always my MO."},{"speaker":"Vijay Pendakur","startTime":621.3800000000001,"endTime":624.4100000000001,"body":"And so moving into the EX space"},{"speaker":"Vijay Pendakur","startTime":621.3800000000001,"endTime":624.4100000000001,"body":"or the employee experience"},{"speaker":"Vijay Pendakur","startTime":624.4100000000001,"endTime":628.35,"body":"space, this also, was very"},{"speaker":"Vijay Pendakur","startTime":624.4100000000001,"endTime":628.35,"body":"natural for me to root my"},{"speaker":"Vijay Pendakur","startTime":628.35,"endTime":632.0300000000001,"body":"DEI practice around some"},{"speaker":"Vijay Pendakur","startTime":628.35,"endTime":632.0300000000001,"body":"of the truths that if we do"},{"speaker":"Vijay Pendakur","startTime":632.0300000000001,"endTime":634.59,"body":"inclusion right, everyone wins."},{"speaker":"Vijay Pendakur","startTime":635.08,"endTime":638.1300000000001,"body":"So I never really saw it"},{"speaker":"Vijay Pendakur","startTime":635.08,"endTime":638.1300000000001,"body":"as political argument."},{"speaker":"Vijay Pendakur","startTime":638.1500000000001,"endTime":641.95,"body":"I saw it really as the"},{"speaker":"Vijay Pendakur","startTime":638.1500000000001,"endTime":641.95,"body":"human behavioral science"},{"speaker":"Vijay Pendakur","startTime":642.0,"endTime":642.94,"body":"of peak performance."},{"speaker":"Vijay Pendakur","startTime":643.455,"endTime":645.3850000000001,"body":"And that's part of"},{"speaker":"Vijay Pendakur","startTime":643.455,"endTime":645.3850000000001,"body":"the challenge here."},{"speaker":"Vijay Pendakur","startTime":645.5450000000001,"endTime":647.9250000000001,"body":"I don't want to be naive and say"},{"speaker":"Vijay Pendakur","startTime":645.5450000000001,"endTime":647.9250000000001,"body":"that's what everybody's doing."},{"speaker":"Vijay Pendakur","startTime":647.975,"endTime":649.4150000000001,"body":"I'm just naming"},{"speaker":"Vijay Pendakur","startTime":647.975,"endTime":649.4150000000001,"body":"what I was doing."},{"speaker":"Vijay Pendakur","startTime":649.585,"endTime":653.4150000000001,"body":"For me, an inclusive team is a"},{"speaker":"Vijay Pendakur","startTime":649.585,"endTime":653.4150000000001,"body":"high-performing team, full stop."},{"speaker":"Vijay Pendakur","startTime":653.615,"endTime":656.8850000000001,"body":"So when I went to write a"},{"speaker":"Vijay Pendakur","startTime":653.615,"endTime":656.8850000000001,"body":"book, it felt very natural"},{"speaker":"Vijay Pendakur","startTime":656.8850000000001,"endTime":659.71,"body":"for me to write a book about"},{"speaker":"Vijay Pendakur","startTime":656.8850000000001,"endTime":659.71,"body":"high-performing teams and"},{"speaker":"Vijay Pendakur","startTime":659.71,"endTime":662.35,"body":"to bring forward all of"},{"speaker":"Vijay Pendakur","startTime":659.71,"endTime":662.35,"body":"this behavioral science and"},{"speaker":"Vijay Pendakur","startTime":662.35,"endTime":666.57,"body":"skill-based work I had done for"},{"speaker":"Vijay Pendakur","startTime":662.35,"endTime":666.57,"body":"years in complex organizations."},{"speaker":"Vijay Pendakur","startTime":666.8100000000001,"endTime":670.2,"body":"But early on when I was engaged"},{"speaker":"Vijay Pendakur","startTime":666.8100000000001,"endTime":670.2,"body":"with people leaders and I was"},{"speaker":"Vijay Pendakur","startTime":670.2,"endTime":674.09,"body":"testing material that I wanted"},{"speaker":"Vijay Pendakur","startTime":670.2,"endTime":674.09,"body":"to be in the book, I noticed"},{"speaker":"Vijay Pendakur","startTime":674.21,"endTime":677.1800000000001,"body":"that I was having to counter"},{"speaker":"Vijay Pendakur","startTime":674.21,"endTime":677.1800000000001,"body":"signal and noise problems."},{"speaker":"Vijay Pendakur","startTime":677.4000000000001,"endTime":678.57,"body":"Here's what I'm trying to do."},{"speaker":"Vijay Pendakur","startTime":678.7700000000001,"endTime":680.465,"body":"Oh, wait, you're"},{"speaker":"Vijay Pendakur","startTime":678.7700000000001,"endTime":680.465,"body":"getting something back"},{"speaker":"Vijay Pendakur","startTime":680.465,"endTime":681.105,"body":"differently than me."},{"speaker":"Vijay Pendakur","startTime":681.105,"endTime":684.855,"body":"And so I had to distill down"},{"speaker":"Vijay Pendakur","startTime":681.105,"endTime":684.855,"body":"the frame and I noticed that"},{"speaker":"Vijay Pendakur","startTime":684.855,"endTime":687.5550000000001,"body":"it was a lot easier in this"},{"speaker":"Vijay Pendakur","startTime":684.855,"endTime":687.5550000000001,"body":"current moment of polarization"},{"speaker":"Vijay Pendakur","startTime":687.625,"endTime":691.1550000000001,"body":"to achieve signal clarity by"},{"speaker":"Vijay Pendakur","startTime":687.625,"endTime":691.1550000000001,"body":"being super clear that this is"},{"speaker":"Vijay Pendakur","startTime":691.1550000000001,"endTime":692.4350000000001,"body":"about high-performing teams."},{"speaker":"Vijay Pendakur","startTime":692.695,"endTime":695.2950000000001,"body":"And this is about everyone"},{"speaker":"Vijay Pendakur","startTime":692.695,"endTime":695.2950000000001,"body":"being able to do the"},{"speaker":"Vijay Pendakur","startTime":695.2950000000001,"endTime":696.375,"body":"best work of their lives."},{"speaker":"Vijay Pendakur","startTime":696.855,"endTime":699.245,"body":"And are there elements"},{"speaker":"Vijay Pendakur","startTime":696.855,"endTime":699.245,"body":"of inclusion woven"},{"speaker":"Vijay Pendakur","startTime":699.3050000000001,"endTime":699.8050000000001,"body":"throughout the book?"},{"speaker":"Vijay Pendakur","startTime":699.835,"endTime":700.465,"body":"Absolutely."},{"speaker":"Vijay Pendakur","startTime":700.705,"endTime":703.0050000000001,"body":"But I've deployed that"},{"speaker":"Vijay Pendakur","startTime":700.705,"endTime":703.0050000000001,"body":"behavioral science on that"},{"speaker":"Vijay Pendakur","startTime":703.0050000000001,"endTime":706.695,"body":"data agnostically in a way"},{"speaker":"Vijay Pendakur","startTime":703.0050000000001,"endTime":706.695,"body":"that I think companies and"},{"speaker":"Vijay Pendakur","startTime":706.695,"endTime":709.2550000000001,"body":"people leaders and executives"},{"speaker":"Vijay Pendakur","startTime":706.695,"endTime":709.2550000000001,"body":"can hear better right now"},{"speaker":"Vijay Pendakur","startTime":709.4150000000001,"endTime":712.0050000000001,"body":"because of the polarization"},{"speaker":"Vijay Pendakur","startTime":709.4150000000001,"endTime":712.0050000000001,"body":"and some of the third rails and"},{"speaker":"Vijay Pendakur","startTime":712.0050000000001,"endTime":713.625,"body":"lightning rods in the EX space."},{"speaker":"David Rice","startTime":714.0250000000001,"endTime":716.87,"body":"So you speak in the"},{"speaker":"David Rice","startTime":714.0250000000001,"endTime":716.87,"body":"section book called the case for"},{"speaker":"David Rice","startTime":716.87,"endTime":720.48,"body":"complexity about that signal to"},{"speaker":"David Rice","startTime":716.87,"endTime":720.48,"body":"noise ratio, you were talking"},{"speaker":"David Rice","startTime":720.48,"endTime":721.73,"body":"about that just a second ago."},{"speaker":"David Rice","startTime":722.0600000000001,"endTime":725.0400000000001,"body":"And there's a lot of that around"},{"speaker":"David Rice","startTime":722.0600000000001,"endTime":725.0400000000001,"body":"DEI and I find this fascinating"},{"speaker":"David Rice","startTime":725.33,"endTime":727.9000000000001,"body":"as someone who's, I've kind of"},{"speaker":"David Rice","startTime":725.33,"endTime":727.9000000000001,"body":"worked in the space a little bit"},{"speaker":"David Rice","startTime":727.9000000000001,"endTime":731.1400000000001,"body":"and I've sat in on conversations"},{"speaker":"David Rice","startTime":727.9000000000001,"endTime":731.1400000000001,"body":"about DEI initiatives and"},{"speaker":"David Rice","startTime":731.2,"endTime":734.6600000000001,"body":"listened and it's happens the"},{"speaker":"David Rice","startTime":731.2,"endTime":734.6600000000001,"body":"signal, the thing that we all"},{"speaker":"David Rice","startTime":734.6600000000001,"endTime":737.8900000000001,"body":"want to happen was completely"},{"speaker":"David Rice","startTime":734.6600000000001,"endTime":737.8900000000001,"body":"lost in the noise and everything"},{"speaker":"David Rice","startTime":737.8900000000001,"endTime":741.0200000000001,"body":"else that goes on around the"},{"speaker":"David Rice","startTime":737.8900000000001,"endTime":741.0200000000001,"body":"business around DEI issues."},{"speaker":"David Rice","startTime":741.3800000000001,"endTime":743.86,"body":"Without giving too much of"},{"speaker":"David Rice","startTime":741.3800000000001,"endTime":743.86,"body":"the book away, I'd like if"},{"speaker":"David Rice","startTime":743.8800000000001,"endTime":746.96,"body":"you could for you to take us"},{"speaker":"David Rice","startTime":743.8800000000001,"endTime":746.96,"body":"through some examples of this"},{"speaker":"David Rice","startTime":747.0,"endTime":751.1300000000001,"body":"that we see in the traditional"},{"speaker":"David Rice","startTime":747.0,"endTime":751.1300000000001,"body":"sort of DEI value propositions."},{"speaker":"Vijay Pendakur","startTime":751.4000000000001,"endTime":753.74,"body":"Just to be"},{"speaker":"Vijay Pendakur","startTime":751.4000000000001,"endTime":753.74,"body":"clear for our listeners, right?"},{"speaker":"Vijay Pendakur","startTime":753.7800000000001,"endTime":756.5400000000001,"body":"A DEI value proposition,"},{"speaker":"Vijay Pendakur","startTime":753.7800000000001,"endTime":756.5400000000001,"body":"like any kind of a value"},{"speaker":"Vijay Pendakur","startTime":756.5400000000001,"endTime":759.45,"body":"proposition is how do we"},{"speaker":"Vijay Pendakur","startTime":756.5400000000001,"endTime":759.45,"body":"frame the case for change?"},{"speaker":"Vijay Pendakur","startTime":759.45,"endTime":759.69,"body":"Right?"},{"speaker":"Vijay Pendakur","startTime":759.69,"endTime":763.4300000000001,"body":"And DEI is inherently"},{"speaker":"Vijay Pendakur","startTime":759.69,"endTime":763.4300000000001,"body":"rooted in a case for change."},{"speaker":"Vijay Pendakur","startTime":763.74,"endTime":768.0600000000001,"body":"Because the status quo in"},{"speaker":"Vijay Pendakur","startTime":763.74,"endTime":768.0600000000001,"body":"work life up until very recent"},{"speaker":"Vijay Pendakur","startTime":768.0600000000001,"endTime":771.97,"body":"history was fundamentally"},{"speaker":"Vijay Pendakur","startTime":768.0600000000001,"endTime":771.97,"body":"inequitable, uninclusive, and"},{"speaker":"Vijay Pendakur","startTime":771.99,"endTime":773.5200000000001,"body":"homogenous, not diverse, right?"},{"speaker":"Vijay Pendakur","startTime":773.5200000000001,"endTime":776.8000000000001,"body":"So DEI always has to"},{"speaker":"Vijay Pendakur","startTime":773.5200000000001,"endTime":776.8000000000001,"body":"have associated with it a"},{"speaker":"Vijay Pendakur","startTime":776.8000000000001,"endTime":779.9000000000001,"body":"value proposition around"},{"speaker":"Vijay Pendakur","startTime":776.8000000000001,"endTime":779.9000000000001,"body":"why organizations or"},{"speaker":"Vijay Pendakur","startTime":779.9000000000001,"endTime":780.85,"body":"companies should change."},{"speaker":"Vijay Pendakur","startTime":781.5300000000001,"endTime":786.2,"body":"And so when I was looking at"},{"speaker":"Vijay Pendakur","startTime":781.5300000000001,"endTime":786.2,"body":"the value proposition toolbox"},{"speaker":"Vijay Pendakur","startTime":786.2,"endTime":789.5,"body":"that's out there, I noticed"},{"speaker":"Vijay Pendakur","startTime":786.2,"endTime":789.5,"body":"several very popular ones"},{"speaker":"Vijay Pendakur","startTime":789.5,"endTime":791.73,"body":"that have gained traction in"},{"speaker":"Vijay Pendakur","startTime":789.5,"endTime":791.73,"body":"the last five to ten years."},{"speaker":"Vijay Pendakur","startTime":791.99,"endTime":795.95,"body":"And I saw this issue about"},{"speaker":"Vijay Pendakur","startTime":791.99,"endTime":795.95,"body":"signal and noise, and this isn't"},{"speaker":"Vijay Pendakur","startTime":795.96,"endTime":798.8100000000001,"body":"meant to be critical of any"},{"speaker":"Vijay Pendakur","startTime":795.96,"endTime":798.8100000000001,"body":"of the DEI practitioners who"},{"speaker":"Vijay Pendakur","startTime":799.0600000000001,"endTime":800.44,"body":"use these value propositions."},{"speaker":"Vijay Pendakur","startTime":800.44,"endTime":804.6500000000001,"body":"It's just more of clarity around"},{"speaker":"Vijay Pendakur","startTime":800.44,"endTime":804.6500000000001,"body":"what the state of play is."},{"speaker":"Vijay Pendakur","startTime":804.945,"endTime":808.0050000000001,"body":"So for example, one, one D"},{"speaker":"Vijay Pendakur","startTime":804.945,"endTime":808.0050000000001,"body":"a value proposition that's"},{"speaker":"Vijay Pendakur","startTime":808.0050000000001,"endTime":810.195,"body":"gotten a lot of traction in"},{"speaker":"Vijay Pendakur","startTime":808.0050000000001,"endTime":810.195,"body":"the last five to ten years"},{"speaker":"Vijay Pendakur","startTime":810.365,"endTime":815.6750000000001,"body":"is the idea that diverse"},{"speaker":"Vijay Pendakur","startTime":810.365,"endTime":815.6750000000001,"body":"companies are more profitable."},{"speaker":"Vijay Pendakur","startTime":815.9350000000001,"endTime":819.875,"body":"And you'll hear evangelists"},{"speaker":"Vijay Pendakur","startTime":815.9350000000001,"endTime":819.875,"body":"say this all the time."},{"speaker":"Vijay Pendakur","startTime":819.875,"endTime":821.5250000000001,"body":"And I use the word"},{"speaker":"Vijay Pendakur","startTime":819.875,"endTime":821.5250000000001,"body":"evangelist carefully, right?"},{"speaker":"Vijay Pendakur","startTime":821.5250000000001,"endTime":823.595,"body":"These are the allies"},{"speaker":"Vijay Pendakur","startTime":821.5250000000001,"endTime":823.595,"body":"to the DEI space."},{"speaker":"Vijay Pendakur","startTime":823.7850000000001,"endTime":826.735,"body":"Oftentimes not actual"},{"speaker":"Vijay Pendakur","startTime":823.7850000000001,"endTime":826.735,"body":"trained DEI practitioners,"},{"speaker":"Vijay Pendakur","startTime":826.9150000000001,"endTime":828.845,"body":"but people who are champions"},{"speaker":"Vijay Pendakur","startTime":826.9150000000001,"endTime":828.845,"body":"of this work, the culture"},{"speaker":"Vijay Pendakur","startTime":828.845,"endTime":830.085,"body":"carriers, the allies."},{"speaker":"Vijay Pendakur","startTime":830.125,"endTime":832.58,"body":"And they'll say, look,"},{"speaker":"Vijay Pendakur","startTime":830.125,"endTime":832.58,"body":"successful companies are more"},{"speaker":"Vijay Pendakur","startTime":832.58,"endTime":835.48,"body":"diverse and successful companies"},{"speaker":"Vijay Pendakur","startTime":832.58,"endTime":835.48,"body":"that are more profitable"},{"speaker":"Vijay Pendakur","startTime":835.49,"endTime":838.4300000000001,"body":"and more diverse and they'll"},{"speaker":"Vijay Pendakur","startTime":835.49,"endTime":838.4300000000001,"body":"just sort of reflexively spit"},{"speaker":"Vijay Pendakur","startTime":838.4300000000001,"endTime":841.37,"body":"this out because this has"},{"speaker":"Vijay Pendakur","startTime":838.4300000000001,"endTime":841.37,"body":"become like a talking point."},{"speaker":"Vijay Pendakur","startTime":841.6400000000001,"endTime":845.12,"body":"That's a signal that's really"},{"speaker":"Vijay Pendakur","startTime":841.6400000000001,"endTime":845.12,"body":"loaded with noise because when"},{"speaker":"Vijay Pendakur","startTime":845.12,"endTime":848.2700000000001,"body":"you're in the war room and"},{"speaker":"Vijay Pendakur","startTime":845.12,"endTime":848.2700000000001,"body":"you're in a board meeting or"},{"speaker":"Vijay Pendakur","startTime":848.2700000000001,"endTime":851.1300000000001,"body":"you're facing the C-suite and"},{"speaker":"Vijay Pendakur","startTime":848.2700000000001,"endTime":851.1300000000001,"body":"it's a closed door conversation."},{"speaker":"Vijay Pendakur","startTime":851.4300000000001,"endTime":854.5,"body":"And somebody brings this up,"},{"speaker":"Vijay Pendakur","startTime":851.4300000000001,"endTime":854.5,"body":"I have watched many times"},{"speaker":"Vijay Pendakur","startTime":854.7600000000001,"endTime":858.1,"body":"executives sort of sit back and"},{"speaker":"Vijay Pendakur","startTime":854.7600000000001,"endTime":858.1,"body":"cross their arms like with just"},{"speaker":"Vijay Pendakur","startTime":858.11,"endTime":859.75,"body":"signaling skepticism, right?"},{"speaker":"Vijay Pendakur","startTime":860.08,"endTime":863.3800000000001,"body":"And evangelists who say"},{"speaker":"Vijay Pendakur","startTime":860.08,"endTime":863.3800000000001,"body":"this are often not able to"},{"speaker":"Vijay Pendakur","startTime":863.3800000000001,"endTime":866.1300000000001,"body":"show the map, meaning prove"},{"speaker":"Vijay Pendakur","startTime":863.3800000000001,"endTime":866.1300000000001,"body":"that out for me, right?"},{"speaker":"Vijay Pendakur","startTime":866.1300000000001,"endTime":869.85,"body":"Prove out for me that you have"},{"speaker":"Vijay Pendakur","startTime":866.1300000000001,"endTime":869.85,"body":"to be diverse to be profitable."},{"speaker":"Vijay Pendakur","startTime":870.1350000000001,"endTime":872.1750000000001,"body":"In fact, there's plenty"},{"speaker":"Vijay Pendakur","startTime":870.1350000000001,"endTime":872.1750000000001,"body":"of examples of companies"},{"speaker":"Vijay Pendakur","startTime":872.1850000000001,"endTime":874.1650000000001,"body":"that are not that diverse"},{"speaker":"Vijay Pendakur","startTime":872.1850000000001,"endTime":874.1650000000001,"body":"that are highly profitable."},{"speaker":"Vijay Pendakur","startTime":874.315,"endTime":876.945,"body":"And so it merits a lot"},{"speaker":"Vijay Pendakur","startTime":874.315,"endTime":876.945,"body":"of math that isn't shown."},{"speaker":"Vijay Pendakur","startTime":877.195,"endTime":880.245,"body":"The challenge is that this"},{"speaker":"Vijay Pendakur","startTime":877.195,"endTime":880.245,"body":"value proposition became"},{"speaker":"Vijay Pendakur","startTime":880.445,"endTime":883.835,"body":"really spotlighted through"},{"speaker":"Vijay Pendakur","startTime":880.445,"endTime":883.835,"body":"the biennial McKinsey study"},{"speaker":"Vijay Pendakur","startTime":883.845,"endTime":887.595,"body":"that comes out every two"},{"speaker":"Vijay Pendakur","startTime":883.845,"endTime":887.595,"body":"years that correlates highly"},{"speaker":"Vijay Pendakur","startTime":887.595,"endTime":891.325,"body":"profitable, successful global"},{"speaker":"Vijay Pendakur","startTime":887.595,"endTime":891.325,"body":"businesses with their diversity"},{"speaker":"Vijay Pendakur","startTime":891.325,"endTime":893.365,"body":"and particularly diversity"},{"speaker":"Vijay Pendakur","startTime":891.325,"endTime":893.365,"body":"at the leadership level."},{"speaker":"Vijay Pendakur","startTime":893.71,"endTime":898.11,"body":"And part of the noise in"},{"speaker":"Vijay Pendakur","startTime":893.71,"endTime":898.11,"body":"implementation is that companies"},{"speaker":"Vijay Pendakur","startTime":898.11,"endTime":901.44,"body":"that decide to follow this"},{"speaker":"Vijay Pendakur","startTime":898.11,"endTime":901.44,"body":"value proposition, there is a"},{"speaker":"Vijay Pendakur","startTime":901.44,"endTime":905.71,"body":"pattern of playing the optics"},{"speaker":"Vijay Pendakur","startTime":901.44,"endTime":905.71,"body":"game and saying, okay, fine,"},{"speaker":"Vijay Pendakur","startTime":905.82,"endTime":909.1600000000001,"body":"the McKinsey study puts a"},{"speaker":"Vijay Pendakur","startTime":905.82,"endTime":909.1600000000001,"body":"spotlight on diverse leadership."},{"speaker":"Vijay Pendakur","startTime":909.35,"endTime":911.61,"body":"And so we, as a company, are"},{"speaker":"Vijay Pendakur","startTime":909.35,"endTime":911.61,"body":"going to, in a very performative"},{"speaker":"Vijay Pendakur","startTime":912.11,"endTime":915.35,"body":"way, potentially go out and try"},{"speaker":"Vijay Pendakur","startTime":912.11,"endTime":915.35,"body":"and meet the optics requirement"},{"speaker":"Vijay Pendakur","startTime":915.7700000000001,"endTime":920.11,"body":"of hiring selectively"},{"speaker":"Vijay Pendakur","startTime":915.7700000000001,"endTime":920.11,"body":"around appearing diverse."},{"speaker":"Vijay Pendakur","startTime":920.5,"endTime":924.7750000000001,"body":"So that we quiet the crowd"},{"speaker":"Vijay Pendakur","startTime":920.5,"endTime":924.7750000000001,"body":"that's saying, look at the"},{"speaker":"Vijay Pendakur","startTime":924.7750000000001,"endTime":927.375,"body":"McKinsey study, diverse"},{"speaker":"Vijay Pendakur","startTime":924.7750000000001,"endTime":927.375,"body":"leadership equals profitability."},{"speaker":"Vijay Pendakur","startTime":927.5250000000001,"endTime":930.585,"body":"This is really counterproductive"},{"speaker":"Vijay Pendakur","startTime":927.5250000000001,"endTime":930.585,"body":"in so many ways, because a"},{"speaker":"Vijay Pendakur","startTime":930.585,"endTime":933.835,"body":"much better DEI investment"},{"speaker":"Vijay Pendakur","startTime":930.585,"endTime":933.835,"body":"is for a company to think"},{"speaker":"Vijay Pendakur","startTime":933.845,"endTime":937.9200000000001,"body":"about their business model"},{"speaker":"Vijay Pendakur","startTime":933.845,"endTime":937.9200000000001,"body":"and the ways in which equity"},{"speaker":"Vijay Pendakur","startTime":937.9300000000001,"endTime":941.6400000000001,"body":"inclusion and a hiring or"},{"speaker":"Vijay Pendakur","startTime":937.9300000000001,"endTime":941.6400000000001,"body":"a talent strategy long term"},{"speaker":"Vijay Pendakur","startTime":941.6500000000001,"endTime":944.99,"body":"makes sense for them so that"},{"speaker":"Vijay Pendakur","startTime":941.6500000000001,"endTime":944.99,"body":"they can establish relevance"},{"speaker":"Vijay Pendakur","startTime":944.99,"endTime":947.61,"body":"and performance in their"},{"speaker":"Vijay Pendakur","startTime":944.99,"endTime":947.61,"body":"sector because each context"},{"speaker":"Vijay Pendakur","startTime":947.61,"endTime":948.69,"body":"in each sector is so unique."},{"speaker":"Vijay Pendakur","startTime":948.8900000000001,"endTime":953.1,"body":"And so this kind of context-less"},{"speaker":"Vijay Pendakur","startTime":948.8900000000001,"endTime":953.1,"body":"performative optics driven"},{"speaker":"Vijay Pendakur","startTime":953.1700000000001,"endTime":956.21,"body":"emphasis in leadership level"},{"speaker":"Vijay Pendakur","startTime":953.1700000000001,"endTime":956.21,"body":"diversity hiring, I think is"},{"speaker":"Vijay Pendakur","startTime":956.4100000000001,"endTime":960.6,"body":"a lot of noise and isn't that"},{"speaker":"Vijay Pendakur","startTime":956.4100000000001,"endTime":960.6,"body":"helpful right now similarly."},{"speaker":"Vijay Pendakur","startTime":960.6,"endTime":962.0600000000001,"body":"I'll give you a second"},{"speaker":"Vijay Pendakur","startTime":960.6,"endTime":962.0600000000001,"body":"example, because this is"},{"speaker":"Vijay Pendakur","startTime":962.08,"endTime":963.5400000000001,"body":"such a juicy, sort of item."},{"speaker":"Vijay Pendakur","startTime":963.5400000000001,"endTime":966.09,"body":"Right now there's another"},{"speaker":"Vijay Pendakur","startTime":963.5400000000001,"endTime":966.09,"body":"diversity value proposition"},{"speaker":"Vijay Pendakur","startTime":966.09,"endTime":967.36,"body":"that is used to make change."},{"speaker":"Vijay Pendakur","startTime":967.37,"endTime":969.2600000000001,"body":"And it comes from a"},{"speaker":"Vijay Pendakur","startTime":967.37,"endTime":969.2600000000001,"body":"really good place, right?"},{"speaker":"Vijay Pendakur","startTime":969.2600000000001,"endTime":972.6300000000001,"body":"Because we do need to find"},{"speaker":"Vijay Pendakur","startTime":969.2600000000001,"endTime":972.6300000000001,"body":"ways to provoke change."},{"speaker":"Vijay Pendakur","startTime":972.69,"endTime":976.12,"body":"Again, going back to the"},{"speaker":"Vijay Pendakur","startTime":972.69,"endTime":976.12,"body":"fact that the status quo up"},{"speaker":"Vijay Pendakur","startTime":976.12,"endTime":979.6300000000001,"body":"until very recent history"},{"speaker":"Vijay Pendakur","startTime":976.12,"endTime":979.6300000000001,"body":"and in many spaces still is"},{"speaker":"Vijay Pendakur","startTime":979.84,"endTime":983.2900000000001,"body":"homogeneity, non-inclusion"},{"speaker":"Vijay Pendakur","startTime":979.84,"endTime":983.2900000000001,"body":"and inequitable practice."},{"speaker":"Vijay Pendakur","startTime":983.2900000000001,"endTime":983.47,"body":"Right?"},{"speaker":"Vijay Pendakur","startTime":983.47,"endTime":985.6700000000001,"body":"So if you want some kind of"},{"speaker":"Vijay Pendakur","startTime":983.47,"endTime":985.6700000000001,"body":"change, you have to have a"},{"speaker":"Vijay Pendakur","startTime":985.6700000000001,"endTime":986.6,"body":"value proposition for it."},{"speaker":"Vijay Pendakur","startTime":986.6,"endTime":989.6,"body":"And another one, particularly"},{"speaker":"Vijay Pendakur","startTime":986.6,"endTime":989.6,"body":"in B2C spaces, right?"},{"speaker":"Vijay Pendakur","startTime":989.6,"endTime":992.5500000000001,"body":"Companies that are facing"},{"speaker":"Vijay Pendakur","startTime":989.6,"endTime":992.5500000000001,"body":"the consumer is to say"},{"speaker":"Vijay Pendakur","startTime":992.71,"endTime":994.5500000000001,"body":"diversity helps us sell more."},{"speaker":"Vijay Pendakur","startTime":994.84,"endTime":997.1600000000001,"body":"We will be able to sell"},{"speaker":"Vijay Pendakur","startTime":994.84,"endTime":997.1600000000001,"body":"more if we're more diverse."},{"speaker":"Vijay Pendakur","startTime":997.32,"endTime":998.5,"body":"And I get this."},{"speaker":"Vijay Pendakur","startTime":998.5100000000001,"endTime":1001.44,"body":"You actually, there's some"},{"speaker":"Vijay Pendakur","startTime":998.5100000000001,"endTime":1001.44,"body":"very high profile marketing"},{"speaker":"Vijay Pendakur","startTime":1001.45,"endTime":1004.8000000000001,"body":"gaffes or missteps that come"},{"speaker":"Vijay Pendakur","startTime":1001.45,"endTime":1004.8000000000001,"body":"from homogenous companies"},{"speaker":"Vijay Pendakur","startTime":1004.98,"endTime":1008.86,"body":"trying to crack new demographic"},{"speaker":"Vijay Pendakur","startTime":1004.98,"endTime":1008.86,"body":"marketplaces or cultural or"},{"speaker":"Vijay Pendakur","startTime":1008.87,"endTime":1012.5600000000001,"body":"geographic marketplaces and"},{"speaker":"Vijay Pendakur","startTime":1008.87,"endTime":1012.5600000000001,"body":"really stepping in it because"},{"speaker":"Vijay Pendakur","startTime":1012.75,"endTime":1015.12,"body":"they don't have anybody on"},{"speaker":"Vijay Pendakur","startTime":1012.75,"endTime":1015.12,"body":"side from those communities."},{"speaker":"Vijay Pendakur","startTime":1015.4000000000001,"endTime":1018.72,"body":"So the clean signal here is"},{"speaker":"Vijay Pendakur","startTime":1015.4000000000001,"endTime":1018.72,"body":"that diversity is relevant."},{"speaker":"Vijay Pendakur","startTime":1018.94,"endTime":1022.84,"body":"The world is actually inherently"},{"speaker":"Vijay Pendakur","startTime":1018.94,"endTime":1022.84,"body":"diverse and complex place."},{"speaker":"Vijay Pendakur","startTime":1023.1550000000001,"endTime":1026.095,"body":"And a company's homogeneity or"},{"speaker":"Vijay Pendakur","startTime":1023.1550000000001,"endTime":1026.095,"body":"a team's homogeneity is just"},{"speaker":"Vijay Pendakur","startTime":1026.095,"endTime":1027.325,"body":"a threat to their relevance."},{"speaker":"Vijay Pendakur","startTime":1027.685,"endTime":1030.485,"body":"The problem and the noise"},{"speaker":"Vijay Pendakur","startTime":1027.685,"endTime":1030.485,"body":"of implementation comes"},{"speaker":"Vijay Pendakur","startTime":1030.485,"endTime":1033.935,"body":"when a company is really"},{"speaker":"Vijay Pendakur","startTime":1030.485,"endTime":1033.935,"body":"ham handed and on the nose"},{"speaker":"Vijay Pendakur","startTime":1033.935,"endTime":1036.945,"body":"about, Hey, we're going"},{"speaker":"Vijay Pendakur","startTime":1033.935,"endTime":1036.945,"body":"after the Latino marketplace"},{"speaker":"Vijay Pendakur","startTime":1036.945,"endTime":1038.255,"body":"with our new brand of chips."},{"speaker":"Vijay Pendakur","startTime":1038.545,"endTime":1041.145,"body":"So, we got to hire"},{"speaker":"Vijay Pendakur","startTime":1038.545,"endTime":1041.145,"body":"some Latinos to help us"},{"speaker":"Vijay Pendakur","startTime":1041.205,"endTime":1042.145,"body":"crack this marketplace."},{"speaker":"Vijay Pendakur","startTime":1042.175,"endTime":1045.275,"body":"And unfortunately, there's"},{"speaker":"Vijay Pendakur","startTime":1042.175,"endTime":1045.275,"body":"a fair amount of that behind"},{"speaker":"Vijay Pendakur","startTime":1045.315,"endTime":1048.9450000000002,"body":"the scenes, right in, in what"},{"speaker":"Vijay Pendakur","startTime":1045.315,"endTime":1048.9450000000002,"body":"happens in, in organizations."},{"speaker":"Vijay Pendakur","startTime":1049.155,"endTime":1052.105,"body":"And this is bad because it"},{"speaker":"Vijay Pendakur","startTime":1049.155,"endTime":1052.105,"body":"actually sets up many of"},{"speaker":"Vijay Pendakur","startTime":1052.105,"endTime":1056.835,"body":"your new hires to face the"},{"speaker":"Vijay Pendakur","startTime":1052.105,"endTime":1056.835,"body":"stigma of being seen as very"},{"speaker":"Vijay Pendakur","startTime":1056.835,"endTime":1060.095,"body":"narrowly there to just help"},{"speaker":"Vijay Pendakur","startTime":1056.835,"endTime":1060.095,"body":"with the Latino marketplace."},{"speaker":"Vijay Pendakur","startTime":1060.105,"endTime":1061.925,"body":"So if you're a new hire and"},{"speaker":"Vijay Pendakur","startTime":1060.105,"endTime":1061.925,"body":"you're Latino and you're on the"},{"speaker":"Vijay Pendakur","startTime":1061.935,"endTime":1064.275,"body":"finance team or you're in supply"},{"speaker":"Vijay Pendakur","startTime":1061.935,"endTime":1064.275,"body":"chain or something, and you're"},{"speaker":"Vijay Pendakur","startTime":1064.275,"endTime":1065.795,"body":"not there for that strategy."},{"speaker":"Vijay Pendakur","startTime":1066.075,"endTime":1068.185,"body":"You may still be sitting"},{"speaker":"Vijay Pendakur","startTime":1066.075,"endTime":1068.185,"body":"on the team and have people"},{"speaker":"Vijay Pendakur","startTime":1068.185,"endTime":1070.175,"body":"looking at you like, oh,"},{"speaker":"Vijay Pendakur","startTime":1068.185,"endTime":1070.175,"body":"were they brought in because"},{"speaker":"Vijay Pendakur","startTime":1070.175,"endTime":1072.6200000000001,"body":"we're trying to move into,"},{"speaker":"Vijay Pendakur","startTime":1070.175,"endTime":1072.6200000000001,"body":"well, if marketplace, right?"},{"speaker":"Vijay Pendakur","startTime":1072.64,"endTime":1075.6000000000001,"body":"So this is a terrible position"},{"speaker":"Vijay Pendakur","startTime":1072.64,"endTime":1075.6000000000001,"body":"for your new employees to be in."},{"speaker":"Vijay Pendakur","startTime":1075.88,"endTime":1079.7,"body":"And it really underserves the"},{"speaker":"Vijay Pendakur","startTime":1075.88,"endTime":1079.7,"body":"broader premise that diversity"},{"speaker":"Vijay Pendakur","startTime":1079.7,"endTime":1083.24,"body":"is actually about relevance and"},{"speaker":"Vijay Pendakur","startTime":1079.7,"endTime":1083.24,"body":"that the entire company faces"},{"speaker":"Vijay Pendakur","startTime":1083.28,"endTime":1086.64,"body":"irrelevance risk if we don't"},{"speaker":"Vijay Pendakur","startTime":1083.28,"endTime":1086.64,"body":"move towards being a better"},{"speaker":"Vijay Pendakur","startTime":1086.64,"endTime":1090.4,"body":"reflection of the complexity"},{"speaker":"Vijay Pendakur","startTime":1086.64,"endTime":1090.4,"body":"of the customer marketplace"},{"speaker":"Vijay Pendakur","startTime":1090.415,"endTime":1090.835,"body":"that we're trying to serve."},{"speaker":"David Rice","startTime":1091.335,"endTime":1092.375,"body":"Couldn't"},{"speaker":"David Rice","startTime":1091.335,"endTime":1092.375,"body":"agree with that more."},{"speaker":"David Rice","startTime":1092.655,"endTime":1094.825,"body":"As you go on through the book,"},{"speaker":"David Rice","startTime":1092.655,"endTime":1094.825,"body":"you break down the catalyst"},{"speaker":"David Rice","startTime":1094.825,"endTime":1096.365,"body":"that drive talent results."},{"speaker":"David Rice","startTime":1096.565,"endTime":1099.365,"body":"You also dig into the"},{"speaker":"David Rice","startTime":1096.565,"endTime":1099.365,"body":"psychological safety a bit,"},{"speaker":"David Rice","startTime":1099.365,"endTime":1103.395,"body":"and it's a phrase that I think"},{"speaker":"David Rice","startTime":1099.365,"endTime":1103.395,"body":"gets maybe misused at times,"},{"speaker":"David Rice","startTime":1103.395,"endTime":1104.825,"body":"or maybe it's a little user."},{"speaker":"David Rice","startTime":1104.905,"endTime":1106.675,"body":"Like, I would call it"},{"speaker":"David Rice","startTime":1104.905,"endTime":1106.675,"body":"surface level, right?"},{"speaker":"David Rice","startTime":1106.9650000000001,"endTime":1110.135,"body":"So almost to describe just"},{"speaker":"David Rice","startTime":1106.9650000000001,"endTime":1110.135,"body":"being able to feel human at the"},{"speaker":"David Rice","startTime":1110.135,"endTime":1113.805,"body":"workplace or vulnerable, but I"},{"speaker":"David Rice","startTime":1110.135,"endTime":1113.805,"body":"like how you've broken it down"},{"speaker":"David Rice","startTime":1113.805,"endTime":1117.375,"body":"in the book because I think it's"},{"speaker":"David Rice","startTime":1113.805,"endTime":1117.375,"body":"something that you got the three"},{"speaker":"David Rice","startTime":1117.375,"endTime":1120.665,"body":"types of safety, which then"},{"speaker":"David Rice","startTime":1117.375,"endTime":1120.665,"body":"lead to a fourth type of safety,"},{"speaker":"David Rice","startTime":1120.665,"endTime":1122.385,"body":"which is your challenger safety."},{"speaker":"David Rice","startTime":1122.655,"endTime":1124.315,"body":"And this is something"},{"speaker":"David Rice","startTime":1122.655,"endTime":1124.315,"body":"that's lacking in a lot"},{"speaker":"David Rice","startTime":1124.315,"endTime":1127.515,"body":"of organizations that I've"},{"speaker":"David Rice","startTime":1124.315,"endTime":1127.515,"body":"worked in over the years"},{"speaker":"David Rice","startTime":1127.545,"endTime":1129.285,"body":"or have consulted on."},{"speaker":"David Rice","startTime":1129.765,"endTime":1132.275,"body":"Take us through just a"},{"speaker":"David Rice","startTime":1129.765,"endTime":1132.275,"body":"little bit, talk about how"},{"speaker":"David Rice","startTime":1132.275,"endTime":1134.7250000000001,"body":"you drive toward a culture"},{"speaker":"David Rice","startTime":1132.275,"endTime":1134.7250000000001,"body":"where people can feel safe,"},{"speaker":"David Rice","startTime":1134.925,"endTime":1137.4950000000001,"body":"challenging leaders within the"},{"speaker":"David Rice","startTime":1134.925,"endTime":1137.4950000000001,"body":"organization without fear of"},{"speaker":"David Rice","startTime":1137.4950000000001,"endTime":1139.575,"body":"being targeted or reprimanded."},{"speaker":"Vijay Pendakur","startTime":1140.665,"endTime":1142.805,"body":"First, I would"},{"speaker":"Vijay Pendakur","startTime":1140.665,"endTime":1142.805,"body":"be completely remiss if I didn't"},{"speaker":"Vijay Pendakur","startTime":1142.895,"endTime":1146.555,"body":"give massive amounts of credit"},{"speaker":"Vijay Pendakur","startTime":1142.895,"endTime":1146.555,"body":"and praise to Amy Edmondson,"},{"speaker":"Vijay Pendakur","startTime":1146.555,"endTime":1150.095,"body":"sort of modern godmother of"},{"speaker":"Vijay Pendakur","startTime":1146.555,"endTime":1150.095,"body":"psychological safety research."},{"speaker":"Vijay Pendakur","startTime":1150.145,"endTime":1153.315,"body":"And then more specifically,"},{"speaker":"Vijay Pendakur","startTime":1150.145,"endTime":1153.315,"body":"Tim Clark, who this notion"},{"speaker":"Vijay Pendakur","startTime":1153.315,"endTime":1155.4550000000002,"body":"of a scaffolded model"},{"speaker":"Vijay Pendakur","startTime":1153.315,"endTime":1155.4550000000002,"body":"of safety comes from."},{"speaker":"Vijay Pendakur","startTime":1155.91,"endTime":1159.28,"body":"So my book is a critical"},{"speaker":"Vijay Pendakur","startTime":1155.91,"endTime":1159.28,"body":"synthesis of a lot of the"},{"speaker":"Vijay Pendakur","startTime":1159.29,"endTime":1162.63,"body":"beautiful, amazing research"},{"speaker":"Vijay Pendakur","startTime":1159.29,"endTime":1162.63,"body":"that frontline researchers done."},{"speaker":"Vijay Pendakur","startTime":1162.68,"endTime":1165.1100000000001,"body":"And so let me walk you"},{"speaker":"Vijay Pendakur","startTime":1162.68,"endTime":1165.1100000000001,"body":"through why I think this"},{"speaker":"Vijay Pendakur","startTime":1165.1100000000001,"endTime":1166.03,"body":"has so much utility."},{"speaker":"Vijay Pendakur","startTime":1166.41,"endTime":1169.31,"body":"Like you said, this notion of"},{"speaker":"Vijay Pendakur","startTime":1166.41,"endTime":1169.31,"body":"challenger safety, or let me"},{"speaker":"Vijay Pendakur","startTime":1169.31,"endTime":1170.67,"body":"make this just even more plain."},{"speaker":"Vijay Pendakur","startTime":1170.8400000000001,"endTime":1174.2450000000001,"body":"I've never met a company, a"},{"speaker":"Vijay Pendakur","startTime":1170.8400000000001,"endTime":1174.2450000000001,"body":"leader, a team that doesn't"},{"speaker":"Vijay Pendakur","startTime":1174.2450000000001,"endTime":1177.415,"body":"understand that people need"},{"speaker":"Vijay Pendakur","startTime":1174.2450000000001,"endTime":1177.415,"body":"to be able to speak up and"},{"speaker":"Vijay Pendakur","startTime":1177.415,"endTime":1179.635,"body":"challenge a leader or give"},{"speaker":"Vijay Pendakur","startTime":1177.415,"endTime":1179.635,"body":"feedback to a leader for"},{"speaker":"Vijay Pendakur","startTime":1179.635,"endTime":1181.395,"body":"that team to win consistent."},{"speaker":"Vijay Pendakur","startTime":1181.855,"endTime":1184.4450000000002,"body":"Think about all of the famous"},{"speaker":"Vijay Pendakur","startTime":1181.855,"endTime":1184.4450000000002,"body":"moments in history where"},{"speaker":"Vijay Pendakur","startTime":1184.4450000000002,"endTime":1186.905,"body":"people kept quiet and then a"},{"speaker":"Vijay Pendakur","startTime":1184.4450000000002,"endTime":1186.905,"body":"leader made a massive mistake"},{"speaker":"Vijay Pendakur","startTime":1186.915,"endTime":1189.4750000000001,"body":"that hurt the team and the"},{"speaker":"Vijay Pendakur","startTime":1186.915,"endTime":1189.4750000000001,"body":"organization or the company."},{"speaker":"Vijay Pendakur","startTime":1189.785,"endTime":1193.655,"body":"So it is widely agreed upon that"},{"speaker":"Vijay Pendakur","startTime":1189.785,"endTime":1193.655,"body":"we need people to be able to"},{"speaker":"Vijay Pendakur","startTime":1193.675,"endTime":1195.335,"body":"step up, speak up, speak out."},{"speaker":"Vijay Pendakur","startTime":1195.595,"endTime":1200.055,"body":"What's missing though oftentimes"},{"speaker":"Vijay Pendakur","startTime":1195.595,"endTime":1200.055,"body":"from the high performing team's"},{"speaker":"Vijay Pendakur","startTime":1200.085,"endTime":1204.295,"body":"playbook is the reality that"},{"speaker":"Vijay Pendakur","startTime":1200.085,"endTime":1204.295,"body":"you don't just go to challenger"},{"speaker":"Vijay Pendakur","startTime":1204.295,"endTime":1207.355,"body":"safety because there are"},{"speaker":"Vijay Pendakur","startTime":1204.295,"endTime":1207.355,"body":"actually scaffolds, right?"},{"speaker":"Vijay Pendakur","startTime":1207.375,"endTime":1209.875,"body":"Or, like a ladder"},{"speaker":"Vijay Pendakur","startTime":1207.375,"endTime":1209.875,"body":"that gets you there."},{"speaker":"Vijay Pendakur","startTime":1209.915,"endTime":1213.2050000000002,"body":"And what I think Tim Clark's"},{"speaker":"Vijay Pendakur","startTime":1209.915,"endTime":1213.2050000000002,"body":"research is so fantastic at is"},{"speaker":"Vijay Pendakur","startTime":1213.2050000000002,"endTime":1214.505,"body":"really codifying that ladder."},{"speaker":"Vijay Pendakur","startTime":1214.565,"endTime":1218.325,"body":"And the scaffolding is,"},{"speaker":"Vijay Pendakur","startTime":1214.565,"endTime":1218.325,"body":"do you feel, first of all,"},{"speaker":"Vijay Pendakur","startTime":1218.7250000000001,"endTime":1220.765,"body":"included just on a basic level?"},{"speaker":"Vijay Pendakur","startTime":1220.775,"endTime":1222.515,"body":"And I'll unpack"},{"speaker":"Vijay Pendakur","startTime":1220.775,"endTime":1222.515,"body":"this really quickly."},{"speaker":"Vijay Pendakur","startTime":1222.515,"endTime":1225.7250000000001,"body":"But secondly, do you"},{"speaker":"Vijay Pendakur","startTime":1222.515,"endTime":1225.7250000000001,"body":"have chances to learn?"},{"speaker":"Vijay Pendakur","startTime":1226.305,"endTime":1229.055,"body":"And third, do you have the"},{"speaker":"Vijay Pendakur","startTime":1226.305,"endTime":1229.055,"body":"opportunity to meaningfully"},{"speaker":"Vijay Pendakur","startTime":1229.095,"endTime":1230.595,"body":"contribute at work?"},{"speaker":"Vijay Pendakur","startTime":1230.845,"endTime":1234.255,"body":"And if you have these three"},{"speaker":"Vijay Pendakur","startTime":1230.845,"endTime":1234.255,"body":"things in his research, it"},{"speaker":"Vijay Pendakur","startTime":1234.255,"endTime":1238.335,"body":"shows that these are the three"},{"speaker":"Vijay Pendakur","startTime":1234.255,"endTime":1238.335,"body":"legs of the stool that actually"},{"speaker":"Vijay Pendakur","startTime":1238.375,"endTime":1239.9450000000002,"body":"give you challenger safety."},{"speaker":"Vijay Pendakur","startTime":1240.4,"endTime":1243.76,"body":"And I think that's just such a"},{"speaker":"Vijay Pendakur","startTime":1240.4,"endTime":1243.76,"body":"beautiful, accurate articulation"},{"speaker":"Vijay Pendakur","startTime":1243.76,"endTime":1244.5700000000002,"body":"of the human experience."},{"speaker":"Vijay Pendakur","startTime":1244.81,"endTime":1246.96,"body":"David, think about your"},{"speaker":"Vijay Pendakur","startTime":1244.81,"endTime":1246.96,"body":"life or listener, think"},{"speaker":"Vijay Pendakur","startTime":1246.97,"endTime":1248.02,"body":"about your life, right?"},{"speaker":"Vijay Pendakur","startTime":1248.19,"endTime":1252.05,"body":"If you've ever actually taken"},{"speaker":"Vijay Pendakur","startTime":1248.19,"endTime":1252.05,"body":"on the heroic act of challenging"},{"speaker":"Vijay Pendakur","startTime":1252.05,"endTime":1255.26,"body":"a leader or giving high stakes"},{"speaker":"Vijay Pendakur","startTime":1252.05,"endTime":1255.26,"body":"feedback to a leader, your"},{"speaker":"Vijay Pendakur","startTime":1255.26,"endTime":1259.025,"body":"leader, your team leader, you"},{"speaker":"Vijay Pendakur","startTime":1255.26,"endTime":1259.025,"body":"probably, first of all, felt"},{"speaker":"Vijay Pendakur","startTime":1259.115,"endTime":1260.665,"body":"included on that team, right?"},{"speaker":"Vijay Pendakur","startTime":1260.855,"endTime":1264.925,"body":"Understood, valued, respected,"},{"speaker":"Vijay Pendakur","startTime":1260.855,"endTime":1264.925,"body":"had some sense of dignity."},{"speaker":"Vijay Pendakur","startTime":1265.105,"endTime":1267.805,"body":"You probably felt like you"},{"speaker":"Vijay Pendakur","startTime":1265.105,"endTime":1267.805,"body":"were in a space where you were"},{"speaker":"Vijay Pendakur","startTime":1267.895,"endTime":1269.345,"body":"learning and growing at work."},{"speaker":"Vijay Pendakur","startTime":1269.555,"endTime":1272.795,"body":"And third, you had chances"},{"speaker":"Vijay Pendakur","startTime":1269.555,"endTime":1272.795,"body":"to meaningfully contribute on"},{"speaker":"Vijay Pendakur","startTime":1272.795,"endTime":1275.7450000000001,"body":"that team, to your work, to"},{"speaker":"Vijay Pendakur","startTime":1272.795,"endTime":1275.7450000000001,"body":"the work of the organization."},{"speaker":"Vijay Pendakur","startTime":1275.9750000000001,"endTime":1278.255,"body":"Those are inputs that"},{"speaker":"Vijay Pendakur","startTime":1275.9750000000001,"endTime":1278.255,"body":"we can relate to as"},{"speaker":"Vijay Pendakur","startTime":1278.275,"endTime":1279.785,"body":"people that ladder up to."},{"speaker":"Vijay Pendakur","startTime":1280.115,"endTime":1280.7050000000002,"body":"Hey, David."},{"speaker":"Vijay Pendakur","startTime":1280.7350000000001,"endTime":1281.675,"body":"Hey, boss, right?"},{"speaker":"Vijay Pendakur","startTime":1281.7050000000002,"endTime":1283.9550000000002,"body":"I want to let you know you"},{"speaker":"Vijay Pendakur","startTime":1281.7050000000002,"endTime":1283.9550000000002,"body":"were practicing your pitch"},{"speaker":"Vijay Pendakur","startTime":1283.9550000000002,"endTime":1285.095,"body":"deck for the client meeting."},{"speaker":"Vijay Pendakur","startTime":1285.105,"endTime":1288.165,"body":"And I think slide six"},{"speaker":"Vijay Pendakur","startTime":1285.105,"endTime":1288.165,"body":"really takes us off track."},{"speaker":"Vijay Pendakur","startTime":1288.2150000000001,"endTime":1290.165,"body":"And if we do that,"},{"speaker":"Vijay Pendakur","startTime":1288.2150000000001,"endTime":1290.165,"body":"we may lose the bit."},{"speaker":"Vijay Pendakur","startTime":1290.385,"endTime":1291.845,"body":"That's kind of a high"},{"speaker":"Vijay Pendakur","startTime":1290.385,"endTime":1291.845,"body":"risk moment, right?"},{"speaker":"Vijay Pendakur","startTime":1291.845,"endTime":1292.755,"body":"To bring to your leader."},{"speaker":"Vijay Pendakur","startTime":1292.895,"endTime":1294.625,"body":"You're not going to do"},{"speaker":"Vijay Pendakur","startTime":1292.895,"endTime":1294.625,"body":"that if you don't have"},{"speaker":"Vijay Pendakur","startTime":1294.645,"endTime":1297.2050000000002,"body":"the supports to get you up"},{"speaker":"Vijay Pendakur","startTime":1294.645,"endTime":1297.2050000000002,"body":"to challenge your safety."},{"speaker":"Vijay Pendakur","startTime":1297.405,"endTime":1299.755,"body":"And I agree with you"},{"speaker":"Vijay Pendakur","startTime":1297.405,"endTime":1299.755,"body":"that psychological safety"},{"speaker":"Vijay Pendakur","startTime":1300.105,"endTime":1302.815,"body":"can end up in this very"},{"speaker":"Vijay Pendakur","startTime":1300.105,"endTime":1302.815,"body":"hand wavy kind of space."},{"speaker":"Vijay Pendakur","startTime":1303.315,"endTime":1307.105,"body":"Partially that's because of"},{"speaker":"Vijay Pendakur","startTime":1303.315,"endTime":1307.105,"body":"the slippage between the really"},{"speaker":"Vijay Pendakur","startTime":1307.305,"endTime":1311.895,"body":"rigorous research and evidence"},{"speaker":"Vijay Pendakur","startTime":1307.305,"endTime":1311.895,"body":"and skill set of psychological"},{"speaker":"Vijay Pendakur","startTime":1311.895,"endTime":1316.315,"body":"safety and then the slippage"},{"speaker":"Vijay Pendakur","startTime":1311.895,"endTime":1316.315,"body":"into just people using terms"},{"speaker":"Vijay Pendakur","startTime":1316.615,"endTime":1318.545,"body":"sometimes in ways that aren't"},{"speaker":"Vijay Pendakur","startTime":1316.615,"endTime":1318.545,"body":"that accurate or helpful."},{"speaker":"Vijay Pendakur","startTime":1318.755,"endTime":1320.7050000000002,"body":"And again, we're going"},{"speaker":"Vijay Pendakur","startTime":1318.755,"endTime":1320.7050000000002,"body":"on signal noise here."},{"speaker":"Vijay Pendakur","startTime":1320.815,"endTime":1322.105,"body":"This is sort of a"},{"speaker":"Vijay Pendakur","startTime":1320.815,"endTime":1322.105,"body":"recurring theme in our"},{"speaker":"Vijay Pendakur","startTime":1322.105,"endTime":1322.7450000000001,"body":"conversation, David."},{"speaker":"Vijay Pendakur","startTime":1322.7450000000001,"endTime":1326.56,"body":"But like noise is people just,"},{"speaker":"Vijay Pendakur","startTime":1322.7450000000001,"endTime":1326.56,"body":"you sort of malappropriating"},{"speaker":"Vijay Pendakur","startTime":1326.5800000000002,"endTime":1330.3300000000002,"body":"the term to mean any form"},{"speaker":"Vijay Pendakur","startTime":1326.5800000000002,"endTime":1330.3300000000002,"body":"of like how I feel at work."},{"speaker":"Vijay Pendakur","startTime":1330.38,"endTime":1332.01,"body":"And here's the real"},{"speaker":"Vijay Pendakur","startTime":1330.38,"endTime":1332.01,"body":"issue with this."},{"speaker":"Vijay Pendakur","startTime":1332.05,"endTime":1335.64,"body":"We're, I would say four or"},{"speaker":"Vijay Pendakur","startTime":1332.05,"endTime":1335.64,"body":"five years into the workforce"},{"speaker":"Vijay Pendakur","startTime":1336.19,"endTime":1338.3300000000002,"body":"struggling with signal"},{"speaker":"Vijay Pendakur","startTime":1336.19,"endTime":1338.3300000000002,"body":"and noise on psych safety."},{"speaker":"Vijay Pendakur","startTime":1338.3500000000001,"endTime":1342.8400000000001,"body":"And what I see in my coaching"},{"speaker":"Vijay Pendakur","startTime":1338.3500000000001,"endTime":1342.8400000000001,"body":"and speaking practice is legit,"},{"speaker":"Vijay Pendakur","startTime":1342.95,"endTime":1346.93,"body":"frequent conversations with C"},{"speaker":"Vijay Pendakur","startTime":1342.95,"endTime":1346.93,"body":"suite where they're going, I"},{"speaker":"Vijay Pendakur","startTime":1346.93,"endTime":1348.0800000000002,"body":"don't know about psych safety."},{"speaker":"Vijay Pendakur","startTime":1348.1200000000001,"endTime":1350.1000000000001,"body":"It just feels like"},{"speaker":"Vijay Pendakur","startTime":1348.1200000000001,"endTime":1350.1000000000001,"body":"coddling, right?"},{"speaker":"Vijay Pendakur","startTime":1350.1000000000001,"endTime":1353.02,"body":"I mean, everybody just wants"},{"speaker":"Vijay Pendakur","startTime":1350.1000000000001,"endTime":1353.02,"body":"to be emotional all the time."},{"speaker":"Vijay Pendakur","startTime":1353.38,"endTime":1355.42,"body":"Like leaders of global"},{"speaker":"Vijay Pendakur","startTime":1353.38,"endTime":1355.42,"body":"organizations are"},{"speaker":"Vijay Pendakur","startTime":1355.42,"endTime":1356.2440000000001,"body":"saying this to me now."},{"speaker":"Vijay Pendakur","startTime":1356.665,"endTime":1360.165,"body":"Because leaders are exhausted"},{"speaker":"Vijay Pendakur","startTime":1356.665,"endTime":1360.165,"body":"and they're also hitting this"},{"speaker":"Vijay Pendakur","startTime":1360.175,"endTime":1362.9950000000001,"body":"noise of psych safety being"},{"speaker":"Vijay Pendakur","startTime":1360.175,"endTime":1362.9950000000001,"body":"sort of poorly positioned."},{"speaker":"Vijay Pendakur","startTime":1363.395,"endTime":1367.9450000000002,"body":"So one piece of advice"},{"speaker":"Vijay Pendakur","startTime":1363.395,"endTime":1367.9450000000002,"body":"that I give all the time to"},{"speaker":"Vijay Pendakur","startTime":1368.125,"endTime":1371.165,"body":"individuals, team leaders,"},{"speaker":"Vijay Pendakur","startTime":1368.125,"endTime":1371.165,"body":"evangelists for change in"},{"speaker":"Vijay Pendakur","startTime":1371.165,"endTime":1374.6950000000002,"body":"the employee experience"},{"speaker":"Vijay Pendakur","startTime":1371.165,"endTime":1374.6950000000002,"body":"space is to actually rebrand"},{"speaker":"Vijay Pendakur","startTime":1374.785,"endTime":1376.375,"body":"psych safety as trust."},{"speaker":"Vijay Pendakur","startTime":1376.885,"endTime":1380.165,"body":"So when I do work inside of"},{"speaker":"Vijay Pendakur","startTime":1376.885,"endTime":1380.165,"body":"organizations and I'm speaking,"},{"speaker":"Vijay Pendakur","startTime":1380.165,"endTime":1382.295,"body":"I'm facilitating, I'm doing"},{"speaker":"Vijay Pendakur","startTime":1380.165,"endTime":1382.295,"body":"team effectiveness coaching,"},{"speaker":"Vijay Pendakur","startTime":1382.4950000000001,"endTime":1385.275,"body":"I actually take all of my work"},{"speaker":"Vijay Pendakur","startTime":1382.4950000000001,"endTime":1385.275,"body":"on psych safety and I deploy"},{"speaker":"Vijay Pendakur","startTime":1385.275,"endTime":1386.4450000000002,"body":"it under the banner of trust."},{"speaker":"Vijay Pendakur","startTime":1387.145,"endTime":1389.285,"body":"Trust is language we"},{"speaker":"Vijay Pendakur","startTime":1387.145,"endTime":1389.285,"body":"use in everyday life."},{"speaker":"Vijay Pendakur","startTime":1389.4850000000001,"endTime":1392.415,"body":"It's something that we find"},{"speaker":"Vijay Pendakur","startTime":1389.4850000000001,"endTime":1392.415,"body":"inherent value in as people."},{"speaker":"Vijay Pendakur","startTime":1392.605,"endTime":1395.2350000000001,"body":"And it also shows up as"},{"speaker":"Vijay Pendakur","startTime":1392.605,"endTime":1395.2350000000001,"body":"a company value for lots"},{"speaker":"Vijay Pendakur","startTime":1395.2350000000001,"endTime":1396.085,"body":"of companies, right?"},{"speaker":"Vijay Pendakur","startTime":1396.085,"endTime":1398.635,"body":"It's a top five value for"},{"speaker":"Vijay Pendakur","startTime":1396.085,"endTime":1398.635,"body":"many companies in order to be"},{"speaker":"Vijay Pendakur","startTime":1398.635,"endTime":1400.7250000000001,"body":"successful with their customers."},{"speaker":"Vijay Pendakur","startTime":1401.045,"endTime":1404.2250000000001,"body":"And so under the banner of"},{"speaker":"Vijay Pendakur","startTime":1401.045,"endTime":1404.2250000000001,"body":"trust, you can actually do all"},{"speaker":"Vijay Pendakur","startTime":1404.2250000000001,"endTime":1405.6950000000002,"body":"of these same things, right?"},{"speaker":"Vijay Pendakur","startTime":1405.835,"endTime":1409.015,"body":"Do I trust that I can"},{"speaker":"Vijay Pendakur","startTime":1405.835,"endTime":1409.015,"body":"challenge my leader or give"},{"speaker":"Vijay Pendakur","startTime":1409.015,"endTime":1410.125,"body":"them high stakes feedback?"},{"speaker":"Vijay Pendakur","startTime":1410.185,"endTime":1411.7050000000002,"body":"Well, am I included?"},{"speaker":"Vijay Pendakur","startTime":1411.94,"endTime":1413.05,"body":"Do I have chances to learn?"},{"speaker":"Vijay Pendakur","startTime":1413.17,"endTime":1414.1000000000001,"body":"Am I able to contribute?"},{"speaker":"Vijay Pendakur","startTime":1414.15,"endTime":1416.75,"body":"These are the foundations"},{"speaker":"Vijay Pendakur","startTime":1414.15,"endTime":1416.75,"body":"that ladder up to someone"},{"speaker":"Vijay Pendakur","startTime":1416.76,"endTime":1420.14,"body":"having trust in their ability"},{"speaker":"Vijay Pendakur","startTime":1416.76,"endTime":1420.14,"body":"to take on the heroic act"},{"speaker":"Vijay Pendakur","startTime":1420.3500000000001,"endTime":1422.13,"body":"of challenging their leader."},{"speaker":"Vijay Pendakur","startTime":1422.19,"endTime":1425.56,"body":"So, again, just that rebrand"},{"speaker":"Vijay Pendakur","startTime":1422.19,"endTime":1425.56,"body":"helps cut through the noise and"},{"speaker":"Vijay Pendakur","startTime":1425.56,"endTime":1429.03,"body":"get back to the clean signal"},{"speaker":"Vijay Pendakur","startTime":1425.56,"endTime":1429.03,"body":"that trust is fundamental"},{"speaker":"Vijay Pendakur","startTime":1429.28,"endTime":1430.26,"body":"to high-performing teams."},{"speaker":"David Rice","startTime":1430.8,"endTime":1432.385,"body":"Alright"},{"speaker":"David Rice","startTime":1430.8,"endTime":1432.385,"body":"listeners, we're going to"},{"speaker":"David Rice","startTime":1432.385,"endTime":1435.565,"body":"pause there and break this"},{"speaker":"David Rice","startTime":1432.385,"endTime":1435.565,"body":"conversation into two parts."},{"speaker":"David Rice","startTime":1435.595,"endTime":1437.115,"body":"This being the end of part one."},{"speaker":"David Rice","startTime":1437.415,"endTime":1439.535,"body":"I want to thank you for joining"},{"speaker":"David Rice","startTime":1437.415,"endTime":1439.535,"body":"us today and encourage you to"},{"speaker":"David Rice","startTime":1439.535,"endTime":1442.635,"body":"tune back in for part two of"},{"speaker":"David Rice","startTime":1439.535,"endTime":1442.635,"body":"this conversation with Vijay"},{"speaker":"David Rice","startTime":1442.655,"endTime":1445.44,"body":"where we're going to dig into"},{"speaker":"David Rice","startTime":1442.655,"endTime":1445.44,"body":"the crisis of belonging and"},{"speaker":"David Rice","startTime":1445.44,"endTime":1448.05,"body":"some of the bigger challenges"},{"speaker":"David Rice","startTime":1445.44,"endTime":1448.05,"body":"orgs are facing these days."},{"speaker":"David Rice","startTime":1448.3300000000002,"endTime":1450.25,"body":"In between now and"},{"speaker":"David Rice","startTime":1448.3300000000002,"endTime":1450.25,"body":"then, do head on over to"},{"speaker":"David Rice","startTime":1450.25,"endTime":1453.96,"body":"peoplemanagingpeople.com/membership"},{"speaker":"David Rice","startTime":1450.25,"endTime":1453.96,"body":"and take a look"},{"speaker":"David Rice","startTime":1453.96,"endTime":1454.73,"body":"at our community."},{"speaker":"David Rice","startTime":1455.03,"endTime":1457.65,"body":"One of the things that comes"},{"speaker":"David Rice","startTime":1455.03,"endTime":1457.65,"body":"with it is access to our"},{"speaker":"David Rice","startTime":1457.65,"endTime":1459.52,"body":"live events, and this is"},{"speaker":"David Rice","startTime":1457.65,"endTime":1459.52,"body":"something that we're starting"},{"speaker":"David Rice","startTime":1459.52,"endTime":1462.5900000000001,"body":"to see grow and become"},{"speaker":"David Rice","startTime":1459.52,"endTime":1462.5900000000001,"body":"more successful from panel"},{"speaker":"David Rice","startTime":1462.5900000000001,"endTime":1465.98,"body":"discussions to coffee chats"},{"speaker":"David Rice","startTime":1462.5900000000001,"endTime":1465.98,"body":"and our ask the expert series."},{"speaker":"David Rice","startTime":1466.3700000000001,"endTime":1468.97,"body":"Vijay will be joining us on"},{"speaker":"David Rice","startTime":1466.3700000000001,"endTime":1468.97,"body":"one of our upcoming sessions,"},{"speaker":"David Rice","startTime":1468.98,"endTime":1471.77,"body":"so please head on over to the"},{"speaker":"David Rice","startTime":1468.98,"endTime":1471.77,"body":"site, check it out, consider"},{"speaker":"David Rice","startTime":1471.77,"endTime":1472.78,"body":"joining the community."},{"speaker":"David Rice","startTime":1472.8,"endTime":1476.22,"body":"And until next time, play with"},{"speaker":"David Rice","startTime":1472.8,"endTime":1476.22,"body":"your pets, take a Monday off."}]}