{"version":"1.0.0","segments":[{"speaker":"Roi Ben-Yehuda","startTime":22.03,"endTime":23.279,"body":"I think"},{"speaker":"Roi Ben-Yehuda","startTime":22.03,"endTime":23.279,"body":"the missing ingredient is"},{"speaker":"Roi Ben-Yehuda","startTime":23.28,"endTime":26.26,"body":"courage and courage with"},{"speaker":"Roi Ben-Yehuda","startTime":23.28,"endTime":26.26,"body":"respect to yourself and"},{"speaker":"Roi Ben-Yehuda","startTime":26.26,"endTime":28.11,"body":"courage with respect to how"},{"speaker":"Roi Ben-Yehuda","startTime":26.26,"endTime":28.11,"body":"you interact with others."},{"speaker":"Roi Ben-Yehuda","startTime":28.130000000000003,"endTime":31.239,"body":"For yourself, it's the"},{"speaker":"Roi Ben-Yehuda","startTime":28.130000000000003,"endTime":31.239,"body":"courage to ask what are some"},{"speaker":"Roi Ben-Yehuda","startTime":31.239,"endTime":33.789,"body":"of my tendencies and habits"},{"speaker":"Roi Ben-Yehuda","startTime":31.239,"endTime":33.789,"body":"that are getting in my own"},{"speaker":"Roi Ben-Yehuda","startTime":33.789,"endTime":35.209,"body":"way that I need to change."},{"speaker":"Roi Ben-Yehuda","startTime":35.589,"endTime":37.739000000000004,"body":"Maybe it's my tendency"},{"speaker":"Roi Ben-Yehuda","startTime":35.589,"endTime":37.739000000000004,"body":"to just say yes to every"},{"speaker":"Roi Ben-Yehuda","startTime":37.739000000000004,"endTime":41.369,"body":"request or multitasking or"},{"speaker":"Roi Ben-Yehuda","startTime":37.739000000000004,"endTime":41.369,"body":"social media usage or sleep"},{"speaker":"Roi Ben-Yehuda","startTime":41.369,"endTime":42.399,"body":"habits, whatever it may be."},{"speaker":"Roi Ben-Yehuda","startTime":42.79900000000001,"endTime":45.454,"body":"When it comes to others,"},{"speaker":"Roi Ben-Yehuda","startTime":42.79900000000001,"endTime":45.454,"body":"it's about the courage"},{"speaker":"Roi Ben-Yehuda","startTime":45.454,"endTime":46.564,"body":"to set boundaries."},{"speaker":"David Rice","startTime":49.944,"endTime":52.114000000000004,"body":"Welcome to the"},{"speaker":"David Rice","startTime":49.944,"endTime":52.114000000000004,"body":"People Managing People podcast."},{"speaker":"David Rice","startTime":52.144000000000005,"endTime":54.364000000000004,"body":"We're on a mission to build"},{"speaker":"David Rice","startTime":52.144000000000005,"endTime":54.364000000000004,"body":"a better world of work and to"},{"speaker":"David Rice","startTime":54.373999999999995,"endTime":57.074,"body":"help you create happy, healthy,"},{"speaker":"David Rice","startTime":54.373999999999995,"endTime":57.074,"body":"and productive workplaces."},{"speaker":"David Rice","startTime":57.504000000000005,"endTime":59.074,"body":"I'm your host, David Rice."},{"speaker":"David Rice","startTime":59.414,"endTime":61.373999999999995,"body":"My guest today is"},{"speaker":"David Rice","startTime":59.414,"endTime":61.373999999999995,"body":"Roi Ben-Yehuda."},{"speaker":"David Rice","startTime":61.444,"endTime":63.464,"body":"He's CEO and founder"},{"speaker":"David Rice","startTime":61.444,"endTime":63.464,"body":"of executive training"},{"speaker":"David Rice","startTime":63.464,"endTime":64.654,"body":"firm, NextArrow."},{"speaker":"David Rice","startTime":64.669,"endTime":66.609,"body":"We're going to be chatting"},{"speaker":"David Rice","startTime":64.669,"endTime":66.609,"body":"about skills of the future"},{"speaker":"David Rice","startTime":66.609,"endTime":69.129,"body":"and how you can build a"},{"speaker":"David Rice","startTime":66.609,"endTime":69.129,"body":"framework around helping people"},{"speaker":"David Rice","startTime":69.129,"endTime":71.879,"body":"develop skill sets to evolve"},{"speaker":"David Rice","startTime":69.129,"endTime":71.879,"body":"with the work environment."},{"speaker":"David Rice","startTime":72.449,"endTime":73.239,"body":"Roi, welcome."},{"speaker":"Roi Ben-Yehuda","startTime":73.589,"endTime":74.399,"body":"Thank you, David."},{"speaker":"Roi Ben-Yehuda","startTime":74.569,"endTime":77.57900000000001,"body":"Let me start off by saying"},{"speaker":"Roi Ben-Yehuda","startTime":74.569,"endTime":77.57900000000001,"body":"that I'm actually a fan of"},{"speaker":"Roi Ben-Yehuda","startTime":77.629,"endTime":78.96900000000001,"body":"the show, of the podcast."},{"speaker":"Roi Ben-Yehuda","startTime":79.519,"endTime":83.389,"body":"I think you select great"},{"speaker":"Roi Ben-Yehuda","startTime":79.519,"endTime":83.389,"body":"guests and you have really"},{"speaker":"Roi Ben-Yehuda","startTime":83.389,"endTime":84.589,"body":"interesting questions."},{"speaker":"Roi Ben-Yehuda","startTime":85.019,"endTime":88.01899999999999,"body":"And my favorite thing about"},{"speaker":"Roi Ben-Yehuda","startTime":85.019,"endTime":88.01899999999999,"body":"you as a host is that you"},{"speaker":"Roi Ben-Yehuda","startTime":88.01899999999999,"endTime":89.089,"body":"laugh at your own jokes."},{"speaker":"David Rice","startTime":89.339,"endTime":89.929,"body":"I do that."},{"speaker":"David Rice","startTime":90.079,"endTime":93.139,"body":"I have a nervous habit of"},{"speaker":"David Rice","startTime":90.079,"endTime":93.139,"body":"just laughing at my own jokes."},{"speaker":"David Rice","startTime":93.139,"endTime":93.779,"body":"I admit that."},{"speaker":"David Rice","startTime":94.229,"endTime":96.149,"body":"It's how you can always tell"},{"speaker":"David Rice","startTime":94.229,"endTime":96.149,"body":"I'm like, I'm not sure if"},{"speaker":"David Rice","startTime":96.149,"endTime":97.349,"body":"this is going to fly or not."},{"speaker":"David Rice","startTime":99.009,"endTime":101.779,"body":"So first up, tell us a little"},{"speaker":"David Rice","startTime":99.009,"endTime":101.779,"body":"bit about you and how you"},{"speaker":"David Rice","startTime":101.779,"endTime":104.289,"body":"got to where you are and"},{"speaker":"David Rice","startTime":101.779,"endTime":104.289,"body":"what it is that sort of keeps"},{"speaker":"David Rice","startTime":104.289,"endTime":105.40899999999999,"body":"you up at night as a leader."},{"speaker":"Roi Ben-Yehuda","startTime":105.87899999999999,"endTime":108.109,"body":"So about me, I"},{"speaker":"Roi Ben-Yehuda","startTime":105.87899999999999,"endTime":108.109,"body":"was born and raised in Israel."},{"speaker":"Roi Ben-Yehuda","startTime":108.489,"endTime":110.219,"body":"I came to the U.S."},{"speaker":"Roi Ben-Yehuda","startTime":110.239,"endTime":113.759,"body":"because I fell in love with"},{"speaker":"Roi Ben-Yehuda","startTime":110.239,"endTime":113.759,"body":"a woman, but also to study."},{"speaker":"Roi Ben-Yehuda","startTime":114.089,"endTime":118.249,"body":"My academic specialty"},{"speaker":"Roi Ben-Yehuda","startTime":114.089,"endTime":118.249,"body":"was conflict analysis and"},{"speaker":"Roi Ben-Yehuda","startTime":118.249,"endTime":119.679,"body":"resolution and negotiation."},{"speaker":"Roi Ben-Yehuda","startTime":120.054,"endTime":123.224,"body":"I spent a number of years"},{"speaker":"Roi Ben-Yehuda","startTime":120.054,"endTime":123.224,"body":"as a lecturer at Columbia"},{"speaker":"Roi Ben-Yehuda","startTime":123.224,"endTime":125.904,"body":"University, teaching graduate"},{"speaker":"Roi Ben-Yehuda","startTime":123.224,"endTime":125.904,"body":"courses on theories of"},{"speaker":"Roi Ben-Yehuda","startTime":125.904,"endTime":128.684,"body":"competition, theories of"},{"speaker":"Roi Ben-Yehuda","startTime":125.904,"endTime":128.684,"body":"collaboration, negotiation,"},{"speaker":"Roi Ben-Yehuda","startTime":128.704,"endTime":130.434,"body":"conflict, things of that nature."},{"speaker":"Roi Ben-Yehuda","startTime":130.804,"endTime":134.344,"body":"And simultaneously, I also got"},{"speaker":"Roi Ben-Yehuda","startTime":130.804,"endTime":134.344,"body":"into the world of leadership"},{"speaker":"Roi Ben-Yehuda","startTime":134.344,"endTime":136.544,"body":"training and managerial"},{"speaker":"Roi Ben-Yehuda","startTime":134.344,"endTime":136.544,"body":"training before founding my"},{"speaker":"Roi Ben-Yehuda","startTime":136.544,"endTime":140.029,"body":"own organization, which is"},{"speaker":"Roi Ben-Yehuda","startTime":136.544,"endTime":140.029,"body":"NextArrow, as you had mentioned."},{"speaker":"Roi Ben-Yehuda","startTime":140.50900000000001,"endTime":145.719,"body":"And we do trainings and coaching"},{"speaker":"Roi Ben-Yehuda","startTime":140.50900000000001,"endTime":145.719,"body":"on, really our mission is to"},{"speaker":"Roi Ben-Yehuda","startTime":145.999,"endTime":149.239,"body":"help leaders and teams develop"},{"speaker":"Roi Ben-Yehuda","startTime":145.999,"endTime":149.239,"body":"both the skill and the courage"},{"speaker":"Roi Ben-Yehuda","startTime":149.559,"endTime":152.109,"body":"to achieve sustained excellence."},{"speaker":"Roi Ben-Yehuda","startTime":152.149,"endTime":155.079,"body":"And we really emphasize the"},{"speaker":"Roi Ben-Yehuda","startTime":152.149,"endTime":155.079,"body":"role of courage because we"},{"speaker":"Roi Ben-Yehuda","startTime":155.07999999999998,"endTime":158.119,"body":"believe it is the missing"},{"speaker":"Roi Ben-Yehuda","startTime":155.07999999999998,"endTime":158.119,"body":"link or the bridge between"},{"speaker":"Roi Ben-Yehuda","startTime":158.309,"endTime":161.409,"body":"knowing and doing, especially"},{"speaker":"Roi Ben-Yehuda","startTime":158.309,"endTime":161.409,"body":"when we're facing challenges."},{"speaker":"Roi Ben-Yehuda","startTime":161.764,"endTime":165.144,"body":"As far as what keeps me up"},{"speaker":"Roi Ben-Yehuda","startTime":161.764,"endTime":165.144,"body":"at night, my kids, like my"},{"speaker":"Roi Ben-Yehuda","startTime":165.144,"endTime":166.204,"body":"kids get me up at night."},{"speaker":"Roi Ben-Yehuda","startTime":166.474,"endTime":168.124,"body":"I have a six year old"},{"speaker":"Roi Ben-Yehuda","startTime":166.474,"endTime":168.124,"body":"and a seven year old,"},{"speaker":"Roi Ben-Yehuda","startTime":168.124,"endTime":170.064,"body":"so shout out to Kai and"},{"speaker":"Roi Ben-Yehuda","startTime":168.124,"endTime":170.064,"body":"Lee, if you're listening."},{"speaker":"Roi Ben-Yehuda","startTime":170.424,"endTime":173.664,"body":"But to answer your question"},{"speaker":"Roi Ben-Yehuda","startTime":170.424,"endTime":173.664,"body":"more seriously, and maybe"},{"speaker":"Roi Ben-Yehuda","startTime":173.664,"endTime":174.734,"body":"to give it a positive twist."},{"speaker":"Roi Ben-Yehuda","startTime":175.22899999999998,"endTime":177.669,"body":"What keeps me up at night"},{"speaker":"Roi Ben-Yehuda","startTime":175.22899999999998,"endTime":177.669,"body":"is I get really excited."},{"speaker":"Roi Ben-Yehuda","startTime":177.929,"endTime":179.589,"body":"I get excited about"},{"speaker":"Roi Ben-Yehuda","startTime":177.929,"endTime":179.589,"body":"what we're doing."},{"speaker":"Roi Ben-Yehuda","startTime":179.659,"endTime":180.989,"body":"I get excited about the team."},{"speaker":"Roi Ben-Yehuda","startTime":180.989,"endTime":183.689,"body":"I get excited about the"},{"speaker":"Roi Ben-Yehuda","startTime":180.989,"endTime":183.689,"body":"impact that we're having."},{"speaker":"Roi Ben-Yehuda","startTime":183.719,"endTime":187.079,"body":"And so I have a lot of ideas"},{"speaker":"Roi Ben-Yehuda","startTime":183.719,"endTime":187.079,"body":"at night and they keep me up."},{"speaker":"Roi Ben-Yehuda","startTime":187.079,"endTime":189.289,"body":"And if they don't, then"},{"speaker":"Roi Ben-Yehuda","startTime":187.079,"endTime":189.289,"body":"I'm dreaming about them."},{"speaker":"Roi Ben-Yehuda","startTime":189.299,"endTime":189.909,"body":"This is my world."},{"speaker":"David Rice","startTime":190.434,"endTime":192.044,"body":"Today, I want to"},{"speaker":"David Rice","startTime":190.434,"endTime":192.044,"body":"talk about the skills of the"},{"speaker":"David Rice","startTime":192.044,"endTime":194.684,"body":"future program that you all"},{"speaker":"David Rice","startTime":192.044,"endTime":194.684,"body":"have and the frameworks that"},{"speaker":"David Rice","startTime":194.684,"endTime":196.864,"body":"you've put together, because"},{"speaker":"David Rice","startTime":194.684,"endTime":196.864,"body":"obviously right now skills are"},{"speaker":"David Rice","startTime":196.864,"endTime":198.694,"body":"something that we're talking"},{"speaker":"David Rice","startTime":196.864,"endTime":198.694,"body":"about all the time, right?"},{"speaker":"David Rice","startTime":198.694,"endTime":201.694,"body":"It's one of the big topics"},{"speaker":"David Rice","startTime":198.694,"endTime":201.694,"body":"of 2024, and it's basically"},{"speaker":"David Rice","startTime":201.694,"endTime":202.694,"body":"made up of five parts."},{"speaker":"David Rice","startTime":202.694,"endTime":204.504,"body":"I'll kind of go through them"},{"speaker":"David Rice","startTime":202.694,"endTime":204.504,"body":"real quick for the audience."},{"speaker":"David Rice","startTime":204.504,"endTime":207.054,"body":"That's creative and"},{"speaker":"David Rice","startTime":204.504,"endTime":207.054,"body":"critical thinking, giving"},{"speaker":"David Rice","startTime":207.054,"endTime":210.034,"body":"and receiving feedback,"},{"speaker":"David Rice","startTime":207.054,"endTime":210.034,"body":"practical productivity,"},{"speaker":"David Rice","startTime":210.035,"endTime":213.389,"body":"influence and action, and"},{"speaker":"David Rice","startTime":210.035,"endTime":213.389,"body":"courageous presentations."},{"speaker":"David Rice","startTime":213.829,"endTime":216.059,"body":"So if you could just kind of"},{"speaker":"David Rice","startTime":213.829,"endTime":216.059,"body":"tell us a little bit about"},{"speaker":"David Rice","startTime":216.319,"endTime":218.999,"body":"what informed this program and"},{"speaker":"David Rice","startTime":216.319,"endTime":218.999,"body":"what your goals were at the"},{"speaker":"David Rice","startTime":219.009,"endTime":222.099,"body":"outset and identifying these"},{"speaker":"David Rice","startTime":219.009,"endTime":222.099,"body":"areas of focus, particularly."},{"speaker":"Roi Ben-Yehuda","startTime":222.349,"endTime":223.889,"body":"So the"},{"speaker":"Roi Ben-Yehuda","startTime":222.349,"endTime":223.889,"body":"inspiration for skills of"},{"speaker":"Roi Ben-Yehuda","startTime":223.889,"endTime":226.839,"body":"the future was a study that"},{"speaker":"Roi Ben-Yehuda","startTime":223.889,"endTime":226.839,"body":"was done, it's ongoing study"},{"speaker":"Roi Ben-Yehuda","startTime":227.069,"endTime":229.519,"body":"by the World Economic Forum"},{"speaker":"Roi Ben-Yehuda","startTime":227.069,"endTime":229.519,"body":"called \"Future of Jobs Report\"."},{"speaker":"Roi Ben-Yehuda","startTime":229.994,"endTime":235.234,"body":"And what that study showed us"},{"speaker":"Roi Ben-Yehuda","startTime":229.994,"endTime":235.234,"body":"is gave us data that leaders,"},{"speaker":"Roi Ben-Yehuda","startTime":235.234,"endTime":238.944,"body":"employers believe that the"},{"speaker":"Roi Ben-Yehuda","startTime":235.234,"endTime":238.944,"body":"modern work environment, which"},{"speaker":"Roi Ben-Yehuda","startTime":238.944,"endTime":242.734,"body":"is characterized by complexity,"},{"speaker":"Roi Ben-Yehuda","startTime":238.944,"endTime":242.734,"body":"interdependence, uncertainty,"},{"speaker":"Roi Ben-Yehuda","startTime":242.894,"endTime":246.184,"body":"and constant change in that"},{"speaker":"Roi Ben-Yehuda","startTime":242.894,"endTime":246.184,"body":"environment, organizations"},{"speaker":"Roi Ben-Yehuda","startTime":246.184,"endTime":247.584,"body":"need to upscale their people."},{"speaker":"Roi Ben-Yehuda","startTime":247.60399999999998,"endTime":250.504,"body":"And chief among those skills,"},{"speaker":"Roi Ben-Yehuda","startTime":247.60399999999998,"endTime":250.504,"body":"other than the technical skills"},{"speaker":"Roi Ben-Yehuda","startTime":250.504,"endTime":253.654,"body":"were critical and creative"},{"speaker":"Roi Ben-Yehuda","startTime":250.504,"endTime":253.654,"body":"thinking, communication"},{"speaker":"Roi Ben-Yehuda","startTime":253.654,"endTime":257.244,"body":"skills, feedback skills,"},{"speaker":"Roi Ben-Yehuda","startTime":253.654,"endTime":257.244,"body":"collaboration, and resilience."},{"speaker":"Roi Ben-Yehuda","startTime":257.254,"endTime":259.224,"body":"So we actually switched the"},{"speaker":"Roi Ben-Yehuda","startTime":257.254,"endTime":259.224,"body":"presentation skills workshop"},{"speaker":"Roi Ben-Yehuda","startTime":259.224,"endTime":261.384,"body":"with a resilience or a brand"},{"speaker":"Roi Ben-Yehuda","startTime":259.224,"endTime":261.384,"body":"new resilience workshop"},{"speaker":"Roi Ben-Yehuda","startTime":261.894,"endTime":265.54400000000004,"body":"because you need to be able"},{"speaker":"Roi Ben-Yehuda","startTime":261.894,"endTime":265.54400000000004,"body":"to know how to respond to"},{"speaker":"Roi Ben-Yehuda","startTime":265.54400000000004,"endTime":267.944,"body":"setbacks and adversity in"},{"speaker":"Roi Ben-Yehuda","startTime":265.54400000000004,"endTime":267.944,"body":"that complex environment."},{"speaker":"Roi Ben-Yehuda","startTime":268.23400000000004,"endTime":269.844,"body":"Now, that was the"},{"speaker":"Roi Ben-Yehuda","startTime":268.23400000000004,"endTime":269.844,"body":"academic inspiration."},{"speaker":"Roi Ben-Yehuda","startTime":270.144,"endTime":272.914,"body":"The real inspiration for"},{"speaker":"Roi Ben-Yehuda","startTime":270.144,"endTime":272.914,"body":"this workshop was a scene"},{"speaker":"Roi Ben-Yehuda","startTime":272.934,"endTime":274.314,"body":"from an I Love Lucy episode."},{"speaker":"Roi Ben-Yehuda","startTime":274.604,"endTime":276.54400000000004,"body":"I don't know if you remember,"},{"speaker":"Roi Ben-Yehuda","startTime":274.604,"endTime":276.54400000000004,"body":"David, there was the chocolate"},{"speaker":"Roi Ben-Yehuda","startTime":276.54400000000004,"endTime":280.114,"body":"factory scene where Lucy"},{"speaker":"Roi Ben-Yehuda","startTime":276.54400000000004,"endTime":280.114,"body":"and Ethel are trying to"},{"speaker":"Roi Ben-Yehuda","startTime":280.124,"endTime":283.054,"body":"wrap up some chocolates on a"},{"speaker":"Roi Ben-Yehuda","startTime":280.124,"endTime":283.054,"body":"conveyor belt and they can't"},{"speaker":"Roi Ben-Yehuda","startTime":283.054,"endTime":284.954,"body":"keep up with the demands and"},{"speaker":"Roi Ben-Yehuda","startTime":283.054,"endTime":284.954,"body":"they're stuffing it in their"},{"speaker":"Roi Ben-Yehuda","startTime":284.954,"endTime":285.894,"body":"mouth and in their shirt."},{"speaker":"David Rice","startTime":286.024,"endTime":287.024,"body":"I do remember this."},{"speaker":"Roi Ben-Yehuda","startTime":287.934,"endTime":290.054,"body":"When I saw that,"},{"speaker":"Roi Ben-Yehuda","startTime":287.934,"endTime":290.054,"body":"I was like, that's us today."},{"speaker":"Roi Ben-Yehuda","startTime":290.084,"endTime":291.264,"body":"There's a modern conveyor belt."},{"speaker":"Roi Ben-Yehuda","startTime":292.094,"endTime":293.944,"body":"And instead of"},{"speaker":"Roi Ben-Yehuda","startTime":292.094,"endTime":293.944,"body":"chocolate, we have AI."},{"speaker":"Roi Ben-Yehuda","startTime":293.945,"endTime":297.674,"body":"And instead of chocolate,"},{"speaker":"Roi Ben-Yehuda","startTime":293.945,"endTime":297.674,"body":"we have DE\u0026I with the E"},{"speaker":"Roi Ben-Yehuda","startTime":297.684,"endTime":299.844,"body":"sometimes being pushed"},{"speaker":"Roi Ben-Yehuda","startTime":297.684,"endTime":299.844,"body":"off the conveyor belt."},{"speaker":"Roi Ben-Yehuda","startTime":300.169,"endTime":303.199,"body":"And instead of chocolate, we"},{"speaker":"Roi Ben-Yehuda","startTime":300.169,"endTime":303.199,"body":"have fluctuating markets and"},{"speaker":"Roi Ben-Yehuda","startTime":303.209,"endTime":304.559,"body":"new technologies and so on."},{"speaker":"Roi Ben-Yehuda","startTime":304.859,"endTime":306.599,"body":"And so to answer your"},{"speaker":"Roi Ben-Yehuda","startTime":304.859,"endTime":306.599,"body":"question, the goal for the"},{"speaker":"Roi Ben-Yehuda","startTime":306.599,"endTime":310.009,"body":"program itself was to equip"},{"speaker":"Roi Ben-Yehuda","startTime":306.599,"endTime":310.009,"body":"ICs, individual contributors,"},{"speaker":"Roi Ben-Yehuda","startTime":310.249,"endTime":314.109,"body":"who are often overlooked in"},{"speaker":"Roi Ben-Yehuda","startTime":310.249,"endTime":314.109,"body":"trainings with tools to excel"},{"speaker":"Roi Ben-Yehuda","startTime":314.109,"endTime":317.219,"body":"and thrive and become more"},{"speaker":"Roi Ben-Yehuda","startTime":314.109,"endTime":317.219,"body":"promotable, tomorrow's managers,"},{"speaker":"Roi Ben-Yehuda","startTime":317.219,"endTime":320.599,"body":"tomorrow's leaders in today's"},{"speaker":"Roi Ben-Yehuda","startTime":317.219,"endTime":320.599,"body":"complex work environment."},{"speaker":"Roi Ben-Yehuda","startTime":321.034,"endTime":321.884,"body":"So that was the inspiration."},{"speaker":"David Rice","startTime":322.174,"endTime":323.194,"body":"Practical"},{"speaker":"David Rice","startTime":322.174,"endTime":323.194,"body":"productivity."},{"speaker":"David Rice","startTime":323.194,"endTime":325.454,"body":"Like we'll just pick at that"},{"speaker":"David Rice","startTime":323.194,"endTime":325.454,"body":"one in particular, kind of"},{"speaker":"David Rice","startTime":325.454,"endTime":327.844,"body":"jumped out at me because"},{"speaker":"David Rice","startTime":325.454,"endTime":327.844,"body":"I think the nature of work"},{"speaker":"David Rice","startTime":327.854,"endTime":330.824,"body":"as it is now and how some"},{"speaker":"David Rice","startTime":327.854,"endTime":330.824,"body":"management styles are sort of"},{"speaker":"David Rice","startTime":330.884,"endTime":334.364,"body":"going, we don't always have or"},{"speaker":"David Rice","startTime":330.884,"endTime":334.364,"body":"receive clear answers around"},{"speaker":"David Rice","startTime":334.364,"endTime":337.164,"body":"what we should be focusing"},{"speaker":"David Rice","startTime":334.364,"endTime":337.164,"body":"on and what the end product"},{"speaker":"David Rice","startTime":337.164,"endTime":338.384,"body":"of productivity looks like."},{"speaker":"David Rice","startTime":338.384,"endTime":338.614,"body":"Right?"},{"speaker":"David Rice","startTime":338.624,"endTime":341.564,"body":"So sometimes it's like the"},{"speaker":"David Rice","startTime":338.624,"endTime":341.564,"body":"opposite ends of the spectrum"},{"speaker":"David Rice","startTime":341.564,"endTime":344.474,"body":"too, where we take on huge"},{"speaker":"David Rice","startTime":341.564,"endTime":344.474,"body":"tasks or we try to do so much"},{"speaker":"David Rice","startTime":344.474,"endTime":347.824,"body":"that it's obviously, you know,"},{"speaker":"David Rice","startTime":344.474,"endTime":347.824,"body":"productivity because look at"},{"speaker":"David Rice","startTime":347.824,"endTime":349.344,"body":"how much we did essentially."},{"speaker":"David Rice","startTime":349.864,"endTime":351.479,"body":"But we're killing"},{"speaker":"David Rice","startTime":349.864,"endTime":351.479,"body":"ourselves in the process."},{"speaker":"David Rice","startTime":351.499,"endTime":353.309,"body":"So this is why burnout"},{"speaker":"David Rice","startTime":351.499,"endTime":353.309,"body":"rates are so high."},{"speaker":"David Rice","startTime":353.719,"endTime":356.349,"body":"So I think an approach that"},{"speaker":"David Rice","startTime":353.719,"endTime":356.349,"body":"helps us identify what we"},{"speaker":"David Rice","startTime":356.349,"endTime":358.959,"body":"can do to be productive"},{"speaker":"David Rice","startTime":356.349,"endTime":358.959,"body":"without overtaxing ourselves"},{"speaker":"David Rice","startTime":358.959,"endTime":360.319,"body":"is beneficial to everyone."},{"speaker":"David Rice","startTime":360.759,"endTime":363.509,"body":"I guess take us through that"},{"speaker":"David Rice","startTime":360.759,"endTime":363.509,"body":"bit and why we need to start"},{"speaker":"David Rice","startTime":363.549,"endTime":366.339,"body":"identifying this practical"},{"speaker":"David Rice","startTime":363.549,"endTime":366.339,"body":"productivity as a skill."},{"speaker":"Roi Ben-Yehuda","startTime":366.749,"endTime":368.799,"body":"So when"},{"speaker":"Roi Ben-Yehuda","startTime":366.749,"endTime":368.799,"body":"we address productivity at"},{"speaker":"Roi Ben-Yehuda","startTime":368.799,"endTime":371.639,"body":"NextArrow, we break it down"},{"speaker":"Roi Ben-Yehuda","startTime":368.799,"endTime":371.639,"body":"to three buckets, which"},{"speaker":"Roi Ben-Yehuda","startTime":371.689,"endTime":374.679,"body":"is managing time, managing"},{"speaker":"Roi Ben-Yehuda","startTime":371.689,"endTime":374.679,"body":"attention and managing energy."},{"speaker":"Roi Ben-Yehuda","startTime":375.079,"endTime":377.579,"body":"And the workshop provides"},{"speaker":"Roi Ben-Yehuda","startTime":375.079,"endTime":377.579,"body":"strategies and tactics for"},{"speaker":"Roi Ben-Yehuda","startTime":377.579,"endTime":379.209,"body":"each one of these categories."},{"speaker":"Roi Ben-Yehuda","startTime":379.689,"endTime":382.279,"body":"But to answer your question"},{"speaker":"Roi Ben-Yehuda","startTime":379.689,"endTime":382.279,"body":"around clarity, around"},{"speaker":"Roi Ben-Yehuda","startTime":382.319,"endTime":385.239,"body":"prioritization and avoiding"},{"speaker":"Roi Ben-Yehuda","startTime":382.319,"endTime":385.239,"body":"burnout, I think the missing"},{"speaker":"Roi Ben-Yehuda","startTime":385.239,"endTime":387.279,"body":"ingredient, and this might"},{"speaker":"Roi Ben-Yehuda","startTime":385.239,"endTime":387.279,"body":"be surprising to some of your"},{"speaker":"Roi Ben-Yehuda","startTime":387.279,"endTime":390.349,"body":"listeners in the context of"},{"speaker":"Roi Ben-Yehuda","startTime":387.279,"endTime":390.349,"body":"productivity, but it is courage."},{"speaker":"Roi Ben-Yehuda","startTime":390.969,"endTime":393.289,"body":"And courage with respect"},{"speaker":"Roi Ben-Yehuda","startTime":390.969,"endTime":393.289,"body":"to yourself and courage"},{"speaker":"Roi Ben-Yehuda","startTime":393.299,"endTime":394.849,"body":"with respect to how you"},{"speaker":"Roi Ben-Yehuda","startTime":393.299,"endTime":394.849,"body":"interact with others."},{"speaker":"Roi Ben-Yehuda","startTime":394.86899999999997,"endTime":398.509,"body":"For yourself, it's the courage"},{"speaker":"Roi Ben-Yehuda","startTime":394.86899999999997,"endTime":398.509,"body":"to ask, what are some of"},{"speaker":"Roi Ben-Yehuda","startTime":398.519,"endTime":400.859,"body":"my tendencies and habits"},{"speaker":"Roi Ben-Yehuda","startTime":398.519,"endTime":400.859,"body":"that are getting in my own"},{"speaker":"Roi Ben-Yehuda","startTime":400.86899999999997,"endTime":402.289,"body":"way that I need to change?"},{"speaker":"Roi Ben-Yehuda","startTime":402.679,"endTime":404.819,"body":"Maybe it's my tendency"},{"speaker":"Roi Ben-Yehuda","startTime":402.679,"endTime":404.819,"body":"to just say yes to every"},{"speaker":"Roi Ben-Yehuda","startTime":404.819,"endTime":408.509,"body":"request or multitasking or"},{"speaker":"Roi Ben-Yehuda","startTime":404.819,"endTime":408.509,"body":"social media usage or sleep"},{"speaker":"Roi Ben-Yehuda","startTime":408.509,"endTime":409.549,"body":"habits, whatever it may be."},{"speaker":"Roi Ben-Yehuda","startTime":409.929,"endTime":412.679,"body":"When it comes to others,"},{"speaker":"Roi Ben-Yehuda","startTime":409.929,"endTime":412.679,"body":"it's about the courage"},{"speaker":"Roi Ben-Yehuda","startTime":412.679,"endTime":413.809,"body":"to set boundaries."},{"speaker":"Roi Ben-Yehuda","startTime":414.309,"endTime":416.634,"body":"And here, I want to break"},{"speaker":"Roi Ben-Yehuda","startTime":414.309,"endTime":416.634,"body":"that down a little bit"},{"speaker":"Roi Ben-Yehuda","startTime":416.634,"endTime":419.174,"body":"because there's a lot of"},{"speaker":"Roi Ben-Yehuda","startTime":416.634,"endTime":419.174,"body":"advice out there when it"},{"speaker":"Roi Ben-Yehuda","startTime":419.174,"endTime":422.324,"body":"comes to setting boundaries"},{"speaker":"Roi Ben-Yehuda","startTime":419.174,"endTime":422.324,"body":"that amounts to just say no."},{"speaker":"Roi Ben-Yehuda","startTime":422.924,"endTime":425.574,"body":"The intention is good,"},{"speaker":"Roi Ben-Yehuda","startTime":422.924,"endTime":425.574,"body":"but the advice is not so"},{"speaker":"Roi Ben-Yehuda","startTime":425.574,"endTime":426.644,"body":"good because it is vague."},{"speaker":"Roi Ben-Yehuda","startTime":426.664,"endTime":427.784,"body":"Like how do I say no?"},{"speaker":"Roi Ben-Yehuda","startTime":427.784,"endTime":430.314,"body":"And do I say no in the same"},{"speaker":"Roi Ben-Yehuda","startTime":427.784,"endTime":430.314,"body":"way in every situation?"},{"speaker":"Roi Ben-Yehuda","startTime":430.764,"endTime":433.544,"body":"And often counterproductive,"},{"speaker":"Roi Ben-Yehuda","startTime":430.764,"endTime":433.544,"body":"imagine somebody waltzing"},{"speaker":"Roi Ben-Yehuda","startTime":433.544,"endTime":438.544,"body":"into their boss's office and"},{"speaker":"Roi Ben-Yehuda","startTime":433.544,"endTime":438.544,"body":"infused with the spirit of"},{"speaker":"Roi Ben-Yehuda","startTime":438.544,"endTime":439.964,"body":"Amy Winehouse, just said no."},{"speaker":"Roi Ben-Yehuda","startTime":440.654,"endTime":442.634,"body":"That's not going to"},{"speaker":"Roi Ben-Yehuda","startTime":440.654,"endTime":442.634,"body":"end well for them."},{"speaker":"Roi Ben-Yehuda","startTime":442.634,"endTime":442.864,"body":"You know?"},{"speaker":"Roi Ben-Yehuda","startTime":443.124,"endTime":443.314,"body":"Yeah."},{"speaker":"Roi Ben-Yehuda","startTime":443.314,"endTime":445.724,"body":"It's no is a complete sentence,"},{"speaker":"Roi Ben-Yehuda","startTime":443.314,"endTime":445.724,"body":"but so is you're fired."},{"speaker":"Roi Ben-Yehuda","startTime":445.784,"endTime":447.234,"body":"That's also a complete sentence."},{"speaker":"Roi Ben-Yehuda","startTime":448.49399999999997,"endTime":452.294,"body":"So in the workshop, we"},{"speaker":"Roi Ben-Yehuda","startTime":448.49399999999997,"endTime":452.294,"body":"don't just say you got"},{"speaker":"Roi Ben-Yehuda","startTime":452.294,"endTime":454.314,"body":"to say no, but we talk"},{"speaker":"Roi Ben-Yehuda","startTime":452.294,"endTime":454.314,"body":"about setting boundaries."},{"speaker":"Roi Ben-Yehuda","startTime":454.314,"endTime":457.624,"body":"And sometimes it is a matter"},{"speaker":"Roi Ben-Yehuda","startTime":454.314,"endTime":457.624,"body":"of articulating effectively"},{"speaker":"Roi Ben-Yehuda","startTime":457.904,"endTime":461.004,"body":"how to say no or not now, but"},{"speaker":"Roi Ben-Yehuda","startTime":457.904,"endTime":461.004,"body":"other times it's saying yes."},{"speaker":"Roi Ben-Yehuda","startTime":461.034,"endTime":463.024,"body":"And let me teach you how"},{"speaker":"Roi Ben-Yehuda","startTime":461.034,"endTime":463.024,"body":"to do this so you can do"},{"speaker":"Roi Ben-Yehuda","startTime":463.024,"endTime":463.974,"body":"this on your own next time."},{"speaker":"Roi Ben-Yehuda","startTime":463.974,"endTime":464.444,"body":"Oh, yes."},{"speaker":"Roi Ben-Yehuda","startTime":464.779,"endTime":466.299,"body":"And can we talk"},{"speaker":"Roi Ben-Yehuda","startTime":464.779,"endTime":466.299,"body":"about my schedule?"},{"speaker":"Roi Ben-Yehuda","startTime":466.299,"endTime":466.529,"body":"Yes."},{"speaker":"Roi Ben-Yehuda","startTime":466.529,"endTime":469.329,"body":"And I need you to do something"},{"speaker":"Roi Ben-Yehuda","startTime":466.529,"endTime":469.329,"body":"first to get started."},{"speaker":"Roi Ben-Yehuda","startTime":469.779,"endTime":472.009,"body":"And the other thing that we"},{"speaker":"Roi Ben-Yehuda","startTime":469.779,"endTime":472.009,"body":"do in that section of the"},{"speaker":"Roi Ben-Yehuda","startTime":472.009,"endTime":474.679,"body":"workshop, which I think is very"},{"speaker":"Roi Ben-Yehuda","startTime":472.009,"endTime":474.679,"body":"relevant and unique, is that"},{"speaker":"Roi Ben-Yehuda","startTime":474.679,"endTime":477.839,"body":"we situate boundary setting in"},{"speaker":"Roi Ben-Yehuda","startTime":474.679,"endTime":477.839,"body":"the context of power dynamics."},{"speaker":"Roi Ben-Yehuda","startTime":478.334,"endTime":481.904,"body":"So setting boundaries with"},{"speaker":"Roi Ben-Yehuda","startTime":478.334,"endTime":481.904,"body":"your boss, with your coworker,"},{"speaker":"Roi Ben-Yehuda","startTime":481.904,"endTime":483.954,"body":"and with your direct report"},{"speaker":"Roi Ben-Yehuda","startTime":481.904,"endTime":483.954,"body":"are not the same thing."},{"speaker":"Roi Ben-Yehuda","startTime":484.514,"endTime":486.724,"body":"And to give you an example"},{"speaker":"Roi Ben-Yehuda","startTime":484.514,"endTime":486.724,"body":"of what it is that I mean,"},{"speaker":"Roi Ben-Yehuda","startTime":487.164,"endTime":489.404,"body":"imagine a scenario where"},{"speaker":"Roi Ben-Yehuda","startTime":487.164,"endTime":489.404,"body":"somebody has more power than"},{"speaker":"Roi Ben-Yehuda","startTime":489.404,"endTime":490.664,"body":"you, your manager, your boss."},{"speaker":"Roi Ben-Yehuda","startTime":491.174,"endTime":494.094,"body":"Research on power shows us that"},{"speaker":"Roi Ben-Yehuda","startTime":491.174,"endTime":494.094,"body":"people with more power tend"},{"speaker":"Roi Ben-Yehuda","startTime":494.094,"endTime":497.224,"body":"to pay a lot less attention"},{"speaker":"Roi Ben-Yehuda","startTime":494.094,"endTime":497.224,"body":"to people with less power."},{"speaker":"Roi Ben-Yehuda","startTime":497.604,"endTime":500.254,"body":"So it stands to reason that"},{"speaker":"Roi Ben-Yehuda","startTime":497.604,"endTime":500.254,"body":"when your boss asks you to"},{"speaker":"Roi Ben-Yehuda","startTime":500.254,"endTime":502.964,"body":"do something, they don't"},{"speaker":"Roi Ben-Yehuda","startTime":500.254,"endTime":502.964,"body":"know what's on your plate."},{"speaker":"Roi Ben-Yehuda","startTime":503.614,"endTime":505.554,"body":"And if the request is"},{"speaker":"Roi Ben-Yehuda","startTime":503.614,"endTime":505.554,"body":"problematic, what we encourage"},{"speaker":"Roi Ben-Yehuda","startTime":505.554,"endTime":507.704,"body":"people to do is something"},{"speaker":"Roi Ben-Yehuda","startTime":505.554,"endTime":507.704,"body":"that we call a priority check."},{"speaker":"Roi Ben-Yehuda","startTime":508.214,"endTime":510.774,"body":"Which is, it could sound"},{"speaker":"Roi Ben-Yehuda","startTime":508.214,"endTime":510.774,"body":"something as I'd love to"},{"speaker":"Roi Ben-Yehuda","startTime":510.774,"endTime":513.624,"body":"help, I'm currently working"},{"speaker":"Roi Ben-Yehuda","startTime":510.774,"endTime":513.624,"body":"on X, help me understand"},{"speaker":"Roi Ben-Yehuda","startTime":513.624,"endTime":514.724,"body":"which is a greater priority."},{"speaker":"Roi Ben-Yehuda","startTime":514.744,"endTime":516.804,"body":"So you make them a partner"},{"speaker":"Roi Ben-Yehuda","startTime":514.744,"endTime":516.804,"body":"in making that decision,"},{"speaker":"Roi Ben-Yehuda","startTime":516.804,"endTime":518.9340000000001,"body":"getting to that place of"},{"speaker":"Roi Ben-Yehuda","startTime":516.804,"endTime":518.9340000000001,"body":"clarity that you talked about"},{"speaker":"Roi Ben-Yehuda","startTime":518.9340000000001,"endTime":520.855,"body":"earlier and avoiding burnout."},{"speaker":"Roi Ben-Yehuda","startTime":521.214,"endTime":522.964,"body":"If that's not an option,"},{"speaker":"Roi Ben-Yehuda","startTime":521.214,"endTime":522.964,"body":"it's a true fire."},{"speaker":"Roi Ben-Yehuda","startTime":522.964,"endTime":524.654,"body":"You have to tend to everything."},{"speaker":"Roi Ben-Yehuda","startTime":525.124,"endTime":528.244,"body":"Then maybe it's a matter of"},{"speaker":"Roi Ben-Yehuda","startTime":525.124,"endTime":528.244,"body":"agreeing now and aligning later."},{"speaker":"Roi Ben-Yehuda","startTime":528.244,"endTime":530.794,"body":"And so we give people the"},{"speaker":"Roi Ben-Yehuda","startTime":528.244,"endTime":530.794,"body":"tools to have those courageous"},{"speaker":"Roi Ben-Yehuda","startTime":530.794,"endTime":532.784,"body":"conversations with their bosses."},{"speaker":"Roi Ben-Yehuda","startTime":533.134,"endTime":536.134,"body":"Same thing for meaning"},{"speaker":"Roi Ben-Yehuda","startTime":533.134,"endTime":536.134,"body":"different strategies, that's"},{"speaker":"Roi Ben-Yehuda","startTime":536.134,"endTime":539.1740000000001,"body":"what I mean by the same thing,"},{"speaker":"Roi Ben-Yehuda","startTime":536.134,"endTime":539.1740000000001,"body":"with your peers and also"},{"speaker":"Roi Ben-Yehuda","startTime":539.1740000000001,"endTime":540.144,"body":"with your direct reports."},{"speaker":"Roi Ben-Yehuda","startTime":540.1540000000001,"endTime":542.1640000000001,"body":"So with your direct report,"},{"speaker":"Roi Ben-Yehuda","startTime":540.1540000000001,"endTime":542.1640000000001,"body":"maybe it's a matter of"},{"speaker":"Roi Ben-Yehuda","startTime":542.1640000000001,"endTime":544.8340000000001,"body":"going into a teacher's mode"},{"speaker":"Roi Ben-Yehuda","startTime":542.1640000000001,"endTime":544.8340000000001,"body":"and showing them how to do"},{"speaker":"Roi Ben-Yehuda","startTime":544.8340000000001,"endTime":546.964,"body":"something with the explicit"},{"speaker":"Roi Ben-Yehuda","startTime":544.8340000000001,"endTime":546.964,"body":"understanding that you want"},{"speaker":"Roi Ben-Yehuda","startTime":546.964,"endTime":548.604,"body":"them to become more independent."},{"speaker":"Roi Ben-Yehuda","startTime":549.0840000000001,"endTime":552.094,"body":"So in the workshop, we not"},{"speaker":"Roi Ben-Yehuda","startTime":549.0840000000001,"endTime":552.094,"body":"only share a multitude of"},{"speaker":"Roi Ben-Yehuda","startTime":552.094,"endTime":554.2940000000001,"body":"ways of setting boundaries."},{"speaker":"Roi Ben-Yehuda","startTime":554.6590000000001,"endTime":556.389,"body":"But we get people a"},{"speaker":"Roi Ben-Yehuda","startTime":554.6590000000001,"endTime":556.389,"body":"chance to practice."},{"speaker":"Roi Ben-Yehuda","startTime":556.389,"endTime":558.7890000000001,"body":"It's not just about"},{"speaker":"Roi Ben-Yehuda","startTime":556.389,"endTime":558.7890000000001,"body":"knowledge acquisition, but"},{"speaker":"Roi Ben-Yehuda","startTime":558.7890000000001,"endTime":560.1590000000001,"body":"also about application."},{"speaker":"David Rice","startTime":560.739,"endTime":563.769,"body":"So NextArrow also"},{"speaker":"David Rice","startTime":560.739,"endTime":563.769,"body":"has a manager's journey program"},{"speaker":"David Rice","startTime":563.7890000000001,"endTime":566.8190000000001,"body":"and practical productivity is"},{"speaker":"David Rice","startTime":563.7890000000001,"endTime":566.8190000000001,"body":"a part of that one as well."},{"speaker":"David Rice","startTime":567.3090000000001,"endTime":570.589,"body":"One that I think a lot of"},{"speaker":"David Rice","startTime":567.3090000000001,"endTime":570.589,"body":"managers would benefit from is"},{"speaker":"David Rice","startTime":570.729,"endTime":573.149,"body":"in this sort of skills of the"},{"speaker":"David Rice","startTime":570.729,"endTime":573.149,"body":"future programming, and it's"},{"speaker":"David Rice","startTime":573.149,"endTime":574.9440000000001,"body":"that influence and action piece."},{"speaker":"David Rice","startTime":575.4040000000001,"endTime":577.474,"body":"Influence is obviously"},{"speaker":"David Rice","startTime":575.4040000000001,"endTime":577.474,"body":"a key area for managers"},{"speaker":"David Rice","startTime":577.504,"endTime":580.004,"body":"and earning credibility"},{"speaker":"David Rice","startTime":577.504,"endTime":580.004,"body":"is a big part of that."},{"speaker":"David Rice","startTime":580.5540000000001,"endTime":583.774,"body":"But as you all know, kind of"},{"speaker":"David Rice","startTime":580.5540000000001,"endTime":583.774,"body":"in your training too often, how"},{"speaker":"David Rice","startTime":583.7840000000001,"endTime":586.844,"body":"that's taught in the workplaces"},{"speaker":"David Rice","startTime":583.7840000000001,"endTime":586.844,"body":"through like tips and tricks"},{"speaker":"David Rice","startTime":586.844,"endTime":589.734,"body":"that are maybe a little bit"},{"speaker":"David Rice","startTime":586.844,"endTime":589.734,"body":"unethical or manipulative,"},{"speaker":"David Rice","startTime":589.754,"endTime":591.134,"body":"certainly unsustainable."},{"speaker":"David Rice","startTime":591.7940000000001,"endTime":593.8240000000001,"body":"I'm curious, can you give us"},{"speaker":"David Rice","startTime":591.7940000000001,"endTime":593.8240000000001,"body":"some examples of what you mean"},{"speaker":"David Rice","startTime":593.8240000000001,"endTime":597.2840000000001,"body":"by that and how this seeks"},{"speaker":"David Rice","startTime":593.8240000000001,"endTime":597.2840000000001,"body":"to teach a different way of"},{"speaker":"David Rice","startTime":597.2840000000001,"endTime":599.004,"body":"approaching things for managers?"},{"speaker":"Roi Ben-Yehuda","startTime":599.509,"endTime":600.999,"body":"Yeah,"},{"speaker":"Roi Ben-Yehuda","startTime":599.509,"endTime":600.999,"body":"I think you're right."},{"speaker":"Roi Ben-Yehuda","startTime":601.129,"endTime":601.5490000000001,"body":"It's true."},{"speaker":"Roi Ben-Yehuda","startTime":601.5490000000001,"endTime":604.2890000000001,"body":"The managers could also"},{"speaker":"Roi Ben-Yehuda","startTime":601.5490000000001,"endTime":604.2890000000001,"body":"benefit from this workshop."},{"speaker":"Roi Ben-Yehuda","startTime":604.2890000000001,"endTime":606.839,"body":"Maybe we'll include it in"},{"speaker":"Roi Ben-Yehuda","startTime":604.2890000000001,"endTime":606.839,"body":"the program in the future."},{"speaker":"Roi Ben-Yehuda","startTime":607.139,"endTime":609.6790000000001,"body":"And I would say that probably"},{"speaker":"Roi Ben-Yehuda","startTime":607.139,"endTime":609.6790000000001,"body":"many managers become managers"},{"speaker":"Roi Ben-Yehuda","startTime":609.6990000000001,"endTime":612.769,"body":"because they're effective at"},{"speaker":"Roi Ben-Yehuda","startTime":609.6990000000001,"endTime":612.769,"body":"using influence and they'll"},{"speaker":"Roi Ben-Yehuda","startTime":612.769,"endTime":614.969,"body":"stop becoming managers"},{"speaker":"Roi Ben-Yehuda","startTime":612.769,"endTime":614.969,"body":"if they forget that, if"},{"speaker":"Roi Ben-Yehuda","startTime":614.969,"endTime":615.9190000000001,"body":"they just rely on power."},{"speaker":"Roi Ben-Yehuda","startTime":616.4040000000001,"endTime":618.4140000000001,"body":"So I think influence is"},{"speaker":"Roi Ben-Yehuda","startTime":616.4040000000001,"endTime":618.4140000000001,"body":"essential for everyone."},{"speaker":"Roi Ben-Yehuda","startTime":618.994,"endTime":621.9040000000001,"body":"To your question, the"},{"speaker":"Roi Ben-Yehuda","startTime":618.994,"endTime":621.9040000000001,"body":"problem with a lot of the"},{"speaker":"Roi Ben-Yehuda","startTime":621.9140000000001,"endTime":624.9240000000001,"body":"old methods, and we see this"},{"speaker":"Roi Ben-Yehuda","startTime":621.9140000000001,"endTime":624.9240000000001,"body":"in the advice out there and"},{"speaker":"Roi Ben-Yehuda","startTime":624.9240000000001,"endTime":627.874,"body":"the way the workshops on"},{"speaker":"Roi Ben-Yehuda","startTime":624.9240000000001,"endTime":627.874,"body":"influence are often taught is"},{"speaker":"Roi Ben-Yehuda","startTime":627.874,"endTime":632.5640000000001,"body":"that they rely on often data"},{"speaker":"Roi Ben-Yehuda","startTime":627.874,"endTime":632.5640000000001,"body":"driven tactics that can come"},{"speaker":"Roi Ben-Yehuda","startTime":632.5640000000001,"endTime":636.1790000000001,"body":"across as manipulatory and"},{"speaker":"Roi Ben-Yehuda","startTime":632.5640000000001,"endTime":636.1790000000001,"body":"ethically problematic at best."},{"speaker":"Roi Ben-Yehuda","startTime":636.1790000000001,"endTime":639.0590000000001,"body":"So we teach people principles"},{"speaker":"Roi Ben-Yehuda","startTime":636.1790000000001,"endTime":639.0590000000001,"body":"of reciprocity, for example,"},{"speaker":"Roi Ben-Yehuda","startTime":639.0690000000001,"endTime":641.5590000000001,"body":"let's concede on something"},{"speaker":"Roi Ben-Yehuda","startTime":639.0690000000001,"endTime":641.5590000000001,"body":"that's of low value right"},{"speaker":"Roi Ben-Yehuda","startTime":641.5590000000001,"endTime":644.5690000000001,"body":"now to activate a sense of"},{"speaker":"Roi Ben-Yehuda","startTime":641.5590000000001,"endTime":644.5690000000001,"body":"debt in the other person or"},{"speaker":"Roi Ben-Yehuda","startTime":644.5690000000001,"endTime":647.5690000000001,"body":"flattery and ingratiation,"},{"speaker":"Roi Ben-Yehuda","startTime":644.5690000000001,"endTime":647.5690000000001,"body":"which I promise you, David,"},{"speaker":"Roi Ben-Yehuda","startTime":647.5690000000001,"endTime":649.239,"body":"is not what I was doing in"},{"speaker":"Roi Ben-Yehuda","startTime":647.5690000000001,"endTime":649.239,"body":"the beginning of this podcast."},{"speaker":"Roi Ben-Yehuda","startTime":650.369,"endTime":652.0390000000001,"body":"Social proof and so on."},{"speaker":"Roi Ben-Yehuda","startTime":652.259,"endTime":653.1790000000001,"body":"It's also in the language."},{"speaker":"Roi Ben-Yehuda","startTime":653.1790000000001,"endTime":655.6890000000001,"body":"If you think about it, we"},{"speaker":"Roi Ben-Yehuda","startTime":653.1790000000001,"endTime":655.6890000000001,"body":"talk about wielding weapons of"},{"speaker":"Roi Ben-Yehuda","startTime":655.6890000000001,"endTime":659.0590000000001,"body":"influence and bending people's"},{"speaker":"Roi Ben-Yehuda","startTime":655.6890000000001,"endTime":659.0590000000001,"body":"reality so that they feel"},{"speaker":"Roi Ben-Yehuda","startTime":659.0590000000001,"endTime":660.099,"body":"like they got a good deal."},{"speaker":"Roi Ben-Yehuda","startTime":660.4590000000001,"endTime":665.0390000000001,"body":"And that may be effective in one"},{"speaker":"Roi Ben-Yehuda","startTime":660.4590000000001,"endTime":665.0390000000001,"body":"off sales situation, it may be"},{"speaker":"Roi Ben-Yehuda","startTime":665.0390000000001,"endTime":668.8090000000001,"body":"effective in an undergraduate"},{"speaker":"Roi Ben-Yehuda","startTime":665.0390000000001,"endTime":668.8090000000001,"body":"classroom when you test the"},{"speaker":"Roi Ben-Yehuda","startTime":668.8090000000001,"endTime":671.8290000000001,"body":"stuff out, it may be effective"},{"speaker":"Roi Ben-Yehuda","startTime":668.8090000000001,"endTime":671.8290000000001,"body":"in extreme hostage negotiation"},{"speaker":"Roi Ben-Yehuda","startTime":671.8290000000001,"endTime":674.8090000000001,"body":"scenarios, but in a real world"},{"speaker":"Roi Ben-Yehuda","startTime":671.8290000000001,"endTime":674.8090000000001,"body":"relationship, where you have a"},{"speaker":"Roi Ben-Yehuda","startTime":674.9490000000001,"endTime":677.149,"body":"real world context, where you"},{"speaker":"Roi Ben-Yehuda","startTime":674.9490000000001,"endTime":677.149,"body":"have a thick relationship with"},{"speaker":"Roi Ben-Yehuda","startTime":677.1590000000001,"endTime":679.3290000000001,"body":"the person that you're working"},{"speaker":"Roi Ben-Yehuda","startTime":677.1590000000001,"endTime":679.3290000000001,"body":"with, it's not sustainable."},{"speaker":"Roi Ben-Yehuda","startTime":679.6590000000001,"endTime":683.389,"body":"And for me, the big shift came"},{"speaker":"Roi Ben-Yehuda","startTime":679.6590000000001,"endTime":683.389,"body":"from studying the work of the"},{"speaker":"Roi Ben-Yehuda","startTime":683.389,"endTime":685.9490000000001,"body":"great Jewish philosopher, Martin"},{"speaker":"Roi Ben-Yehuda","startTime":683.389,"endTime":685.9490000000001,"body":"Buber, who talked about two"},{"speaker":"Roi Ben-Yehuda","startTime":685.9490000000001,"endTime":689.6990000000001,"body":"ways of relating in the world"},{"speaker":"Roi Ben-Yehuda","startTime":685.9490000000001,"endTime":689.6990000000001,"body":"is the I-It and the I-Thou."},{"speaker":"Roi Ben-Yehuda","startTime":690.129,"endTime":694.5790000000001,"body":"An I-It means that I see"},{"speaker":"Roi Ben-Yehuda","startTime":690.129,"endTime":694.5790000000001,"body":"you as a means to my end."},{"speaker":"Roi Ben-Yehuda","startTime":694.839,"endTime":697.229,"body":"It's exploitive in"},{"speaker":"Roi Ben-Yehuda","startTime":694.839,"endTime":697.229,"body":"its very nature."},{"speaker":"Roi Ben-Yehuda","startTime":697.489,"endTime":701.4390000000001,"body":"An I-Thou relationship means"},{"speaker":"Roi Ben-Yehuda","startTime":697.489,"endTime":701.4390000000001,"body":"I see you as an end in on of"},{"speaker":"Roi Ben-Yehuda","startTime":701.619,"endTime":704.219,"body":"yourself, or I see them as"},{"speaker":"Roi Ben-Yehuda","startTime":701.619,"endTime":704.219,"body":"an end in and of themselves."},{"speaker":"Roi Ben-Yehuda","startTime":704.5690000000001,"endTime":707.3290000000001,"body":"And it is a matter of seeing"},{"speaker":"Roi Ben-Yehuda","startTime":704.5690000000001,"endTime":707.3290000000001,"body":"the whole human being and"},{"speaker":"Roi Ben-Yehuda","startTime":707.3290000000001,"endTime":708.379,"body":"treating them with respect."},{"speaker":"Roi Ben-Yehuda","startTime":708.6690000000001,"endTime":711.2890000000001,"body":"I think the word respect"},{"speaker":"Roi Ben-Yehuda","startTime":708.6690000000001,"endTime":711.2890000000001,"body":"here is really crucial."},{"speaker":"Roi Ben-Yehuda","startTime":711.599,"endTime":713.599,"body":"Think about the origin"},{"speaker":"Roi Ben-Yehuda","startTime":711.599,"endTime":713.599,"body":"of the word respect."},{"speaker":"Roi Ben-Yehuda","startTime":713.609,"endTime":716.7990000000001,"body":"It's from the Latin respectus,"},{"speaker":"Roi Ben-Yehuda","startTime":713.609,"endTime":716.7990000000001,"body":"and it's broken up into"},{"speaker":"Roi Ben-Yehuda","startTime":716.8290000000001,"endTime":719.9490000000001,"body":"two parts; spectus and"},{"speaker":"Roi Ben-Yehuda","startTime":716.8290000000001,"endTime":719.9490000000001,"body":"spectacles to see and res"},{"speaker":"Roi Ben-Yehuda","startTime":719.9490000000001,"endTime":722.339,"body":"again, to see somebody again."},{"speaker":"Roi Ben-Yehuda","startTime":722.6590000000001,"endTime":725.469,"body":"And so a key word"},{"speaker":"Roi Ben-Yehuda","startTime":722.6590000000001,"endTime":725.469,"body":"here is respect."},{"speaker":"Roi Ben-Yehuda","startTime":725.479,"endTime":728.8090000000001,"body":"And when it comes to gaining"},{"speaker":"Roi Ben-Yehuda","startTime":725.479,"endTime":728.8090000000001,"body":"influence, what I want to try"},{"speaker":"Roi Ben-Yehuda","startTime":728.8090000000001,"endTime":731.5590000000001,"body":"to do is create more I-Thou"},{"speaker":"Roi Ben-Yehuda","startTime":728.8090000000001,"endTime":731.5590000000001,"body":"moments with the people"},{"speaker":"Roi Ben-Yehuda","startTime":731.5690000000001,"endTime":732.5590000000001,"body":"that I'm interacting with."},{"speaker":"Roi Ben-Yehuda","startTime":732.9490000000001,"endTime":735.619,"body":"And one of the tools that we"},{"speaker":"Roi Ben-Yehuda","startTime":732.9490000000001,"endTime":735.619,"body":"use in our workshops around"},{"speaker":"Roi Ben-Yehuda","startTime":735.619,"endTime":739.0790000000001,"body":"this is something that we call"},{"speaker":"Roi Ben-Yehuda","startTime":735.619,"endTime":739.0790000000001,"body":"attentive curiosity, which is"},{"speaker":"Roi Ben-Yehuda","startTime":739.369,"endTime":741.149,"body":"when I'm trying to influence"},{"speaker":"Roi Ben-Yehuda","startTime":739.369,"endTime":741.149,"body":"somebody, whether it's on"},{"speaker":"Roi Ben-Yehuda","startTime":741.149,"endTime":743.749,"body":"a listening tour or dealing"},{"speaker":"Roi Ben-Yehuda","startTime":741.149,"endTime":743.749,"body":"with pushback, I want to"},{"speaker":"Roi Ben-Yehuda","startTime":743.749,"endTime":747.879,"body":"default into a mode of genuine"},{"speaker":"Roi Ben-Yehuda","startTime":743.749,"endTime":747.879,"body":"curiosity and be extremely"},{"speaker":"Roi Ben-Yehuda","startTime":747.879,"endTime":751.759,"body":"attentive to what people say"},{"speaker":"Roi Ben-Yehuda","startTime":747.879,"endTime":751.759,"body":"in response to my question."},{"speaker":"Roi Ben-Yehuda","startTime":752.269,"endTime":756.1790000000001,"body":"And when I'm doing that, I"},{"speaker":"Roi Ben-Yehuda","startTime":752.269,"endTime":756.1790000000001,"body":"can then connect to really"},{"speaker":"Roi Ben-Yehuda","startTime":756.1790000000001,"endTime":759.149,"body":"motivates and animates people"},{"speaker":"Roi Ben-Yehuda","startTime":756.1790000000001,"endTime":759.149,"body":"what are their needs and what"},{"speaker":"Roi Ben-Yehuda","startTime":759.149,"endTime":762.6790000000001,"body":"are their interests and balance,"},{"speaker":"Roi Ben-Yehuda","startTime":759.149,"endTime":762.6790000000001,"body":"concerned for myself and also"},{"speaker":"Roi Ben-Yehuda","startTime":762.6790000000001,"endTime":764.6590000000001,"body":"concerned for the other person."},{"speaker":"Roi Ben-Yehuda","startTime":765.119,"endTime":767.749,"body":"So these are some of the skills"},{"speaker":"Roi Ben-Yehuda","startTime":765.119,"endTime":767.749,"body":"that we talk about in that"},{"speaker":"Roi Ben-Yehuda","startTime":767.749,"endTime":770.8190000000001,"body":"workshop and thinking about"},{"speaker":"Roi Ben-Yehuda","startTime":767.749,"endTime":770.8190000000001,"body":"how can we create more I-Thou"},{"speaker":"Roi Ben-Yehuda","startTime":770.839,"endTime":772.729,"body":"moments with the people that"},{"speaker":"Roi Ben-Yehuda","startTime":770.839,"endTime":772.729,"body":"we're trying to influence."},{"speaker":"David Rice","startTime":772.9390000000001,"endTime":774.889,"body":"Yeah, I mean, that's"},{"speaker":"David Rice","startTime":772.9390000000001,"endTime":774.889,"body":"great advice for managers."},{"speaker":"David Rice","startTime":774.9290000000001,"endTime":777.879,"body":"I know from the conversation"},{"speaker":"David Rice","startTime":774.9290000000001,"endTime":777.879,"body":"before this and the program"},{"speaker":"David Rice","startTime":777.879,"endTime":779.649,"body":"materials you've shared"},{"speaker":"David Rice","startTime":777.879,"endTime":779.649,"body":"with me, you're looking"},{"speaker":"David Rice","startTime":779.649,"endTime":781.9090000000001,"body":"at issues your partners"},{"speaker":"David Rice","startTime":779.649,"endTime":781.9090000000001,"body":"are having all the time."},{"speaker":"David Rice","startTime":782.339,"endTime":785.399,"body":"One thing I see is that a"},{"speaker":"David Rice","startTime":782.339,"endTime":785.399,"body":"lot of managers sort of lost"},{"speaker":"David Rice","startTime":785.399,"endTime":787.9590000000001,"body":"their way through the pandemic"},{"speaker":"David Rice","startTime":785.399,"endTime":787.9590000000001,"body":"and haven't quite regained"},{"speaker":"David Rice","startTime":787.9590000000001,"endTime":790.4390000000001,"body":"the connection with their"},{"speaker":"David Rice","startTime":787.9590000000001,"endTime":790.4390000000001,"body":"teams or are struggling to"},{"speaker":"David Rice","startTime":790.4390000000001,"endTime":791.7890000000001,"body":"maintain it at the very least."},{"speaker":"David Rice","startTime":791.8290000000001,"endTime":794.869,"body":"And this is even in cases where"},{"speaker":"David Rice","startTime":791.8290000000001,"endTime":794.869,"body":"they're now back in offices."},{"speaker":"David Rice","startTime":795.2790000000001,"endTime":797.589,"body":"I'm curious, what are some"},{"speaker":"David Rice","startTime":795.2790000000001,"endTime":797.589,"body":"of the biggest challenges"},{"speaker":"David Rice","startTime":797.589,"endTime":800.3090000000001,"body":"managers are struggling"},{"speaker":"David Rice","startTime":797.589,"endTime":800.3090000000001,"body":"to navigate in terms of"},{"speaker":"David Rice","startTime":800.359,"endTime":801.6690000000001,"body":"connection, in your opinion?"},{"speaker":"Roi Ben-Yehuda","startTime":802.099,"endTime":804.139,"body":"I think there's"},{"speaker":"Roi Ben-Yehuda","startTime":802.099,"endTime":804.139,"body":"the obvious challenges, which"},{"speaker":"Roi Ben-Yehuda","startTime":804.139,"endTime":807.019,"body":"you alluded to, which is"},{"speaker":"Roi Ben-Yehuda","startTime":804.139,"endTime":807.019,"body":"dealing with remote work and"},{"speaker":"Roi Ben-Yehuda","startTime":807.019,"endTime":809.0390000000001,"body":"hybrid environment, creating"},{"speaker":"Roi Ben-Yehuda","startTime":807.019,"endTime":809.0390000000001,"body":"a feeling of belonging,"},{"speaker":"Roi Ben-Yehuda","startTime":809.0390000000001,"endTime":810.089,"body":"connection, engagement."},{"speaker":"Roi Ben-Yehuda","startTime":810.3090000000001,"endTime":811.2890000000001,"body":"How do I motivate people?"},{"speaker":"Roi Ben-Yehuda","startTime":811.2890000000001,"endTime":812.7090000000001,"body":"How to provide"},{"speaker":"Roi Ben-Yehuda","startTime":811.2890000000001,"endTime":812.7090000000001,"body":"opportunities for growth?"},{"speaker":"Roi Ben-Yehuda","startTime":812.7090000000001,"endTime":814.8090000000001,"body":"I think these are kind of"},{"speaker":"Roi Ben-Yehuda","startTime":812.7090000000001,"endTime":814.8090000000001,"body":"evergreen topics today."},{"speaker":"Roi Ben-Yehuda","startTime":815.1990000000001,"endTime":818.8290000000001,"body":"Based on what we're seeing and"},{"speaker":"Roi Ben-Yehuda","startTime":815.1990000000001,"endTime":818.8290000000001,"body":"some of it is based on research"},{"speaker":"Roi Ben-Yehuda","startTime":819.0490000000001,"endTime":821.2990000000001,"body":"and data, the companies are"},{"speaker":"Roi Ben-Yehuda","startTime":819.0490000000001,"endTime":821.2990000000001,"body":"showing us internal data."},{"speaker":"Roi Ben-Yehuda","startTime":821.3000000000001,"endTime":824.3190000000001,"body":"If I were to select like"},{"speaker":"Roi Ben-Yehuda","startTime":821.3000000000001,"endTime":824.3190000000001,"body":"top three challenges, the"},{"speaker":"Roi Ben-Yehuda","startTime":824.3190000000001,"endTime":826.749,"body":"first one is what I call"},{"speaker":"Roi Ben-Yehuda","startTime":824.3190000000001,"endTime":826.749,"body":"a thought bubble problem."},{"speaker":"Roi Ben-Yehuda","startTime":827.0640000000001,"endTime":830.714,"body":"It's when people are thinking"},{"speaker":"Roi Ben-Yehuda","startTime":827.0640000000001,"endTime":830.714,"body":"things and simply not sharing"},{"speaker":"Roi Ben-Yehuda","startTime":830.714,"endTime":831.5840000000001,"body":"it with their manager."},{"speaker":"Roi Ben-Yehuda","startTime":831.864,"endTime":834.4440000000001,"body":"So another way to rephrase that"},{"speaker":"Roi Ben-Yehuda","startTime":831.864,"endTime":834.4440000000001,"body":"it's a psych safety problem,"},{"speaker":"Roi Ben-Yehuda","startTime":834.764,"endTime":836.9140000000001,"body":"is a manager, like how do I"},{"speaker":"Roi Ben-Yehuda","startTime":834.764,"endTime":836.9140000000001,"body":"create an environment where"},{"speaker":"Roi Ben-Yehuda","startTime":836.9140000000001,"endTime":839.6940000000001,"body":"people are willing to take"},{"speaker":"Roi Ben-Yehuda","startTime":836.9140000000001,"endTime":839.6940000000001,"body":"those interpersonal risks on my"},{"speaker":"Roi Ben-Yehuda","startTime":839.6940000000001,"endTime":843.774,"body":"team without feeling like their"},{"speaker":"Roi Ben-Yehuda","startTime":839.6940000000001,"endTime":843.774,"body":"status or relationships or their"},{"speaker":"Roi Ben-Yehuda","startTime":843.774,"endTime":845.974,"body":"job security is on the line."},{"speaker":"Roi Ben-Yehuda","startTime":846.2890000000001,"endTime":849.469,"body":"It's an imperative, I think,"},{"speaker":"Roi Ben-Yehuda","startTime":846.2890000000001,"endTime":849.469,"body":"in that modern work environment"},{"speaker":"Roi Ben-Yehuda","startTime":849.469,"endTime":850.619,"body":"that we talked about earlier."},{"speaker":"Roi Ben-Yehuda","startTime":850.899,"endTime":854.109,"body":"And one of the solutions for"},{"speaker":"Roi Ben-Yehuda","startTime":850.899,"endTime":854.109,"body":"us, of course, is we provide"},{"speaker":"Roi Ben-Yehuda","startTime":854.119,"endTime":857.0390000000001,"body":"trainings for managers and"},{"speaker":"Roi Ben-Yehuda","startTime":854.119,"endTime":857.0390000000001,"body":"for teams around psych safety."},{"speaker":"Roi Ben-Yehuda","startTime":857.379,"endTime":859.739,"body":"But what I'm doing"},{"speaker":"Roi Ben-Yehuda","startTime":857.379,"endTime":859.739,"body":"now, I've actually, I'm"},{"speaker":"Roi Ben-Yehuda","startTime":859.739,"endTime":860.9590000000001,"body":"creating a sequel to that."},{"speaker":"Roi Ben-Yehuda","startTime":861.109,"endTime":862.2090000000001,"body":"It's actually in the works."},{"speaker":"Roi Ben-Yehuda","startTime":862.4490000000001,"endTime":864.269,"body":"So this is fresh off the press."},{"speaker":"Roi Ben-Yehuda","startTime":864.4190000000001,"endTime":865.4590000000001,"body":"It's in the works right now."},{"speaker":"Roi Ben-Yehuda","startTime":865.749,"endTime":868.399,"body":"It's a workshop on psych"},{"speaker":"Roi Ben-Yehuda","startTime":865.749,"endTime":868.399,"body":"safety that's designed"},{"speaker":"Roi Ben-Yehuda","startTime":868.4190000000001,"endTime":869.399,"body":"like a murder mystery."},{"speaker":"Roi Ben-Yehuda","startTime":869.469,"endTime":870.5490000000001,"body":"Who killed psych safety?"},{"speaker":"Roi Ben-Yehuda","startTime":871.0640000000001,"endTime":872.964,"body":"You know, is it the silent"},{"speaker":"Roi Ben-Yehuda","startTime":871.0640000000001,"endTime":872.964,"body":"leader, the fear monger,"},{"speaker":"Roi Ben-Yehuda","startTime":872.974,"endTime":875.894,"body":"the judge, the misleader,"},{"speaker":"Roi Ben-Yehuda","startTime":872.974,"endTime":875.894,"body":"the gossiper, and the hint?"},{"speaker":"Roi Ben-Yehuda","startTime":875.9040000000001,"endTime":876.894,"body":"It's going to be all of them."},{"speaker":"Roi Ben-Yehuda","startTime":877.344,"endTime":879.214,"body":"And I'm excited"},{"speaker":"Roi Ben-Yehuda","startTime":877.344,"endTime":879.214,"body":"about creating that."},{"speaker":"Roi Ben-Yehuda","startTime":879.234,"endTime":880.9440000000001,"body":"So that's stuff that"},{"speaker":"Roi Ben-Yehuda","startTime":879.234,"endTime":880.9440000000001,"body":"keeps me up at night."},{"speaker":"Roi Ben-Yehuda","startTime":881.3340000000001,"endTime":882.0640000000001,"body":"The second challenge."},{"speaker":"Roi Ben-Yehuda","startTime":882.0740000000001,"endTime":883.854,"body":"So the first challenge,"},{"speaker":"Roi Ben-Yehuda","startTime":882.0740000000001,"endTime":883.854,"body":"let's call it a psych safety"},{"speaker":"Roi Ben-Yehuda","startTime":883.854,"endTime":885.7940000000001,"body":"challenge or a thought"},{"speaker":"Roi Ben-Yehuda","startTime":883.854,"endTime":885.7940000000001,"body":"bubble problem challenge."},{"speaker":"Roi Ben-Yehuda","startTime":885.984,"endTime":887.094,"body":"Second one is conflict."},{"speaker":"Roi Ben-Yehuda","startTime":887.4040000000001,"endTime":890.624,"body":"And what we see here again"},{"speaker":"Roi Ben-Yehuda","startTime":887.4040000000001,"endTime":890.624,"body":"in the data is that there's"},{"speaker":"Roi Ben-Yehuda","startTime":890.624,"endTime":893.7940000000001,"body":"an increase in workplace"},{"speaker":"Roi Ben-Yehuda","startTime":890.624,"endTime":893.7940000000001,"body":"conflict with managers being"},{"speaker":"Roi Ben-Yehuda","startTime":893.7940000000001,"endTime":895.634,"body":"stuck right in the middle."},{"speaker":"Roi Ben-Yehuda","startTime":896.384,"endTime":899.5790000000001,"body":"And sometimes a conflict is a"},{"speaker":"Roi Ben-Yehuda","startTime":896.384,"endTime":899.5790000000001,"body":"microcosm of the tension that"},{"speaker":"Roi Ben-Yehuda","startTime":899.599,"endTime":901.589,"body":"exists in our society today."},{"speaker":"Roi Ben-Yehuda","startTime":901.9590000000001,"endTime":906.3090000000001,"body":"We're recording this just a few"},{"speaker":"Roi Ben-Yehuda","startTime":901.9590000000001,"endTime":906.3090000000001,"body":"days after post election, but"},{"speaker":"Roi Ben-Yehuda","startTime":906.3090000000001,"endTime":908.849,"body":"more often than not, it's just"},{"speaker":"Roi Ben-Yehuda","startTime":906.3090000000001,"endTime":908.849,"body":"a consequence of working in an"},{"speaker":"Roi Ben-Yehuda","startTime":908.869,"endTime":912.2990000000001,"body":"interdependent and increasingly"},{"speaker":"Roi Ben-Yehuda","startTime":908.869,"endTime":912.2990000000001,"body":"complex environment."},{"speaker":"Roi Ben-Yehuda","startTime":912.7090000000001,"endTime":914.9590000000001,"body":"It's a ticket of admission"},{"speaker":"Roi Ben-Yehuda","startTime":912.7090000000001,"endTime":914.9590000000001,"body":"of working with people"},{"speaker":"Roi Ben-Yehuda","startTime":914.9590000000001,"endTime":916.2890000000001,"body":"with different interests"},{"speaker":"Roi Ben-Yehuda","startTime":914.9590000000001,"endTime":916.2890000000001,"body":"and different needs and"},{"speaker":"Roi Ben-Yehuda","startTime":916.2890000000001,"endTime":918.7790000000001,"body":"environment that's constantly"},{"speaker":"Roi Ben-Yehuda","startTime":916.2890000000001,"endTime":918.7790000000001,"body":"changing and uncertain."},{"speaker":"Roi Ben-Yehuda","startTime":919.1890000000001,"endTime":921.479,"body":"And as a manager, what that"},{"speaker":"Roi Ben-Yehuda","startTime":919.1890000000001,"endTime":921.479,"body":"means is you need to develop a"},{"speaker":"Roi Ben-Yehuda","startTime":921.479,"endTime":926.0640000000001,"body":"lot of intrapersonal skills to"},{"speaker":"Roi Ben-Yehuda","startTime":921.479,"endTime":926.0640000000001,"body":"manage that, to handle that."},{"speaker":"Roi Ben-Yehuda","startTime":926.124,"endTime":928.774,"body":"And one thing that we've done"},{"speaker":"Roi Ben-Yehuda","startTime":926.124,"endTime":928.774,"body":"at NextArrow is we created,"},{"speaker":"Roi Ben-Yehuda","startTime":928.774,"endTime":931.024,"body":"and this is one of my favorite"},{"speaker":"Roi Ben-Yehuda","startTime":928.774,"endTime":931.024,"body":"program called from conflict to"},{"speaker":"Roi Ben-Yehuda","startTime":931.024,"endTime":933.6640000000001,"body":"collaboration, which includes a"},{"speaker":"Roi Ben-Yehuda","startTime":931.024,"endTime":933.6640000000001,"body":"conflict intelligence workshop"},{"speaker":"Roi Ben-Yehuda","startTime":933.974,"endTime":936.4140000000001,"body":"and negotiation workshop and"},{"speaker":"Roi Ben-Yehuda","startTime":933.974,"endTime":936.4140000000001,"body":"a courageous conversations"},{"speaker":"Roi Ben-Yehuda","startTime":936.4140000000001,"endTime":938.8140000000001,"body":"workshop, and some of my"},{"speaker":"Roi Ben-Yehuda","startTime":936.4140000000001,"endTime":938.8140000000001,"body":"favorite workshops to teach."},{"speaker":"Roi Ben-Yehuda","startTime":939.134,"endTime":941.004,"body":"So that's the second challenge."},{"speaker":"Roi Ben-Yehuda","startTime":941.0340000000001,"endTime":945.1740000000001,"body":"And the third is perhaps"},{"speaker":"Roi Ben-Yehuda","startTime":941.0340000000001,"endTime":945.1740000000001,"body":"not surprising is a"},{"speaker":"Roi Ben-Yehuda","startTime":945.1740000000001,"endTime":947.364,"body":"mental health, so we put"},{"speaker":"Roi Ben-Yehuda","startTime":945.1740000000001,"endTime":947.364,"body":"it under that category."},{"speaker":"Roi Ben-Yehuda","startTime":947.364,"endTime":950.844,"body":"And the challenge for managers"},{"speaker":"Roi Ben-Yehuda","startTime":947.364,"endTime":950.844,"body":"is besides their own mental"},{"speaker":"Roi Ben-Yehuda","startTime":950.844,"endTime":953.9340000000001,"body":"health struggles is how do I"},{"speaker":"Roi Ben-Yehuda","startTime":950.844,"endTime":953.9340000000001,"body":"find a balance between tending"},{"speaker":"Roi Ben-Yehuda","startTime":953.9340000000001,"endTime":957.484,"body":"to the whole person on their"},{"speaker":"Roi Ben-Yehuda","startTime":953.9340000000001,"endTime":957.484,"body":"team and driving performance?"},{"speaker":"Roi Ben-Yehuda","startTime":957.484,"endTime":959.514,"body":"And oftentimes when we're"},{"speaker":"Roi Ben-Yehuda","startTime":957.484,"endTime":959.514,"body":"stressed and we're full of"},{"speaker":"Roi Ben-Yehuda","startTime":959.514,"endTime":963.524,"body":"anxiety, we turn inwards and"},{"speaker":"Roi Ben-Yehuda","startTime":959.514,"endTime":963.524,"body":"managers are mandated with"},{"speaker":"Roi Ben-Yehuda","startTime":963.5840000000001,"endTime":967.5540000000001,"body":"turning us outwards, focusing"},{"speaker":"Roi Ben-Yehuda","startTime":963.5840000000001,"endTime":967.5540000000001,"body":"on OKRs and on objectives"},{"speaker":"Roi Ben-Yehuda","startTime":967.5540000000001,"endTime":968.7040000000001,"body":"and performance and so on."},{"speaker":"Roi Ben-Yehuda","startTime":969.124,"endTime":972.224,"body":"So we address this here by"},{"speaker":"Roi Ben-Yehuda","startTime":969.124,"endTime":972.224,"body":"creating this challenge by"},{"speaker":"Roi Ben-Yehuda","startTime":972.224,"endTime":975.894,"body":"creating resilience training,"},{"speaker":"Roi Ben-Yehuda","startTime":972.224,"endTime":975.894,"body":"coaching, of course, teaching"},{"speaker":"Roi Ben-Yehuda","startTime":975.894,"endTime":978.844,"body":"managers how to coach"},{"speaker":"Roi Ben-Yehuda","startTime":975.894,"endTime":978.844,"body":"their direct reports more"},{"speaker":"Roi Ben-Yehuda","startTime":978.884,"endTime":981.7040000000001,"body":"effectively and how to have"},{"speaker":"Roi Ben-Yehuda","startTime":978.884,"endTime":981.7040000000001,"body":"more meaningful conversations"},{"speaker":"Roi Ben-Yehuda","startTime":981.734,"endTime":982.6740000000001,"body":"in their one on ones."},{"speaker":"David Rice","startTime":984.9140000000001,"endTime":986.7940000000001,"body":"This episode is"},{"speaker":"David Rice","startTime":984.9140000000001,"endTime":986.7940000000001,"body":"brought to you by Sharebite."},{"speaker":"David Rice","startTime":987.2040000000001,"endTime":988.7940000000001,"body":"Looking to elevate"},{"speaker":"David Rice","startTime":987.2040000000001,"endTime":988.7940000000001,"body":"your company culture?"},{"speaker":"David Rice","startTime":989.234,"endTime":991.884,"body":"Sharebite is the ultimate"},{"speaker":"David Rice","startTime":989.234,"endTime":991.884,"body":"meal benefit solution for"},{"speaker":"David Rice","startTime":991.9140000000001,"endTime":994.864,"body":"boosting employee engagement"},{"speaker":"David Rice","startTime":991.9140000000001,"endTime":994.864,"body":"and fueling productivity."},{"speaker":"David Rice","startTime":995.1740000000001,"endTime":997.6840000000001,"body":"Plus, for every meal"},{"speaker":"David Rice","startTime":995.1740000000001,"endTime":997.6840000000001,"body":"your employees order,"},{"speaker":"David Rice","startTime":997.9240000000001,"endTime":1000.214,"body":"Sharebite makes a donation"},{"speaker":"David Rice","startTime":997.9240000000001,"endTime":1000.214,"body":"to feed someone in need."},{"speaker":"David Rice","startTime":1000.524,"endTime":1005.744,"body":"To learn more, visit"},{"speaker":"David Rice","startTime":1000.524,"endTime":1005.744,"body":"go.sharebite.com/pmp."},{"speaker":"David Rice","startTime":1007.1840000000001,"endTime":1009.8140000000001,"body":"Let's talk for a second"},{"speaker":"David Rice","startTime":1007.1840000000001,"endTime":1009.8140000000001,"body":"about the critical and"},{"speaker":"David Rice","startTime":1009.8140000000001,"endTime":1011.2940000000001,"body":"creative thinking piece."},{"speaker":"David Rice","startTime":1011.3240000000001,"endTime":1013.6540000000001,"body":"The two don't always"},{"speaker":"David Rice","startTime":1011.3240000000001,"endTime":1013.6540000000001,"body":"go together, right?"},{"speaker":"David Rice","startTime":1014.3040000000001,"endTime":1017.0340000000001,"body":"Talk to me about laying a"},{"speaker":"David Rice","startTime":1014.3040000000001,"endTime":1017.0340000000001,"body":"foundation for this and how"},{"speaker":"David Rice","startTime":1017.0340000000001,"endTime":1019.854,"body":"we sort of get in our own way,"},{"speaker":"David Rice","startTime":1017.0340000000001,"endTime":1019.854,"body":"sometimes when it comes to"},{"speaker":"David Rice","startTime":1019.854,"endTime":1022.6790000000001,"body":"tapping into our creativity"},{"speaker":"David Rice","startTime":1019.854,"endTime":1022.6790000000001,"body":"and then bringing that"},{"speaker":"David Rice","startTime":1022.6790000000001,"endTime":1024.379,"body":"into collaborative spaces."},{"speaker":"Roi Ben-Yehuda","startTime":1024.759,"endTime":1027.259,"body":"Yeah, it's a"},{"speaker":"Roi Ben-Yehuda","startTime":1024.759,"endTime":1027.259,"body":"really interesting question."},{"speaker":"Roi Ben-Yehuda","startTime":1027.479,"endTime":1029.909,"body":"I don't know that we addressed"},{"speaker":"Roi Ben-Yehuda","startTime":1027.479,"endTime":1029.909,"body":"that question in the training,"},{"speaker":"Roi Ben-Yehuda","startTime":1029.909,"endTime":1031.139,"body":"but let's address it here."},{"speaker":"Roi Ben-Yehuda","startTime":1031.409,"endTime":1032.519,"body":"First, let's define the terms."},{"speaker":"Roi Ben-Yehuda","startTime":1032.539,"endTime":1035.819,"body":"When you think about critical"},{"speaker":"Roi Ben-Yehuda","startTime":1032.539,"endTime":1035.819,"body":"thinking, or when I think about"},{"speaker":"Roi Ben-Yehuda","startTime":1035.819,"endTime":1038.689,"body":"it, anyway, I think about as"},{"speaker":"Roi Ben-Yehuda","startTime":1035.819,"endTime":1038.689,"body":"a cognitive process involving"},{"speaker":"Roi Ben-Yehuda","startTime":1038.699,"endTime":1042.039,"body":"uncovering assumption and"},{"speaker":"Roi Ben-Yehuda","startTime":1038.699,"endTime":1042.039,"body":"analyzing data in order to"},{"speaker":"Roi Ben-Yehuda","startTime":1042.039,"endTime":1043.649,"body":"create more optimal decisions."},{"speaker":"Roi Ben-Yehuda","startTime":1044.009,"endTime":1047.3790000000001,"body":"When I think about creative"},{"speaker":"Roi Ben-Yehuda","startTime":1044.009,"endTime":1047.3790000000001,"body":"thinking, I think about it"},{"speaker":"Roi Ben-Yehuda","startTime":1047.3790000000001,"endTime":1050.8890000000001,"body":"as integrating information,"},{"speaker":"Roi Ben-Yehuda","startTime":1047.3790000000001,"endTime":1050.8890000000001,"body":"reassembling it in novel ways."},{"speaker":"Roi Ben-Yehuda","startTime":1051.479,"endTime":1054.549,"body":"And the workshop itself, we"},{"speaker":"Roi Ben-Yehuda","startTime":1051.479,"endTime":1054.549,"body":"explore biases that stymie"},{"speaker":"Roi Ben-Yehuda","startTime":1054.549,"endTime":1057.699,"body":"our ability to think more"},{"speaker":"Roi Ben-Yehuda","startTime":1054.549,"endTime":1057.699,"body":"critically and more creatively."},{"speaker":"Roi Ben-Yehuda","startTime":1058.209,"endTime":1061.1090000000002,"body":"David, these biases are"},{"speaker":"Roi Ben-Yehuda","startTime":1058.209,"endTime":1061.1090000000002,"body":"so bad, they're so naughty"},{"speaker":"Roi Ben-Yehuda","startTime":1061.1190000000001,"endTime":1063.829,"body":"that we decided to personify"},{"speaker":"Roi Ben-Yehuda","startTime":1061.1190000000001,"endTime":1063.829,"body":"them as super villains."},{"speaker":"Roi Ben-Yehuda","startTime":1064.259,"endTime":1066.529,"body":"And so we have Assumption"},{"speaker":"Roi Ben-Yehuda","startTime":1064.259,"endTime":1066.529,"body":"Sam and Freezing Freddy and"},{"speaker":"Roi Ben-Yehuda","startTime":1066.529,"endTime":1069.079,"body":"Confirmation Conrad and the"},{"speaker":"Roi Ben-Yehuda","startTime":1066.529,"endTime":1069.079,"body":"whole workshop is designed"},{"speaker":"Roi Ben-Yehuda","startTime":1069.079,"endTime":1072.799,"body":"as a comic book in which we"},{"speaker":"Roi Ben-Yehuda","startTime":1069.079,"endTime":1072.799,"body":"develop strategies to manage"},{"speaker":"Roi Ben-Yehuda","startTime":1072.799,"endTime":1074.3590000000002,"body":"these particular biases."},{"speaker":"Roi Ben-Yehuda","startTime":1074.729,"endTime":1076.1390000000001,"body":"But you asked about"},{"speaker":"Roi Ben-Yehuda","startTime":1074.729,"endTime":1076.1390000000001,"body":"when they clash."},{"speaker":"Roi Ben-Yehuda","startTime":1076.169,"endTime":1077.6190000000001,"body":"And I think, first of all,"},{"speaker":"Roi Ben-Yehuda","startTime":1076.169,"endTime":1077.6190000000001,"body":"they clash because they"},{"speaker":"Roi Ben-Yehuda","startTime":1077.6290000000001,"endTime":1078.759,"body":"involve different modes."},{"speaker":"Roi Ben-Yehuda","startTime":1079.3590000000002,"endTime":1081.919,"body":"Our brains is in different mode"},{"speaker":"Roi Ben-Yehuda","startTime":1079.3590000000002,"endTime":1081.919,"body":"and our mind is in different"},{"speaker":"Roi Ben-Yehuda","startTime":1081.919,"endTime":1084.029,"body":"mode when we think critically"},{"speaker":"Roi Ben-Yehuda","startTime":1081.919,"endTime":1084.029,"body":"and when we think creatively."},{"speaker":"Roi Ben-Yehuda","startTime":1084.029,"endTime":1087.669,"body":"And I think a good example"},{"speaker":"Roi Ben-Yehuda","startTime":1084.029,"endTime":1087.669,"body":"of that is like a traditional"},{"speaker":"Roi Ben-Yehuda","startTime":1087.669,"endTime":1088.669,"body":"brainstorming session."},{"speaker":"Roi Ben-Yehuda","startTime":1089.0990000000002,"endTime":1090.289,"body":"People are going to ideate."},{"speaker":"Roi Ben-Yehuda","startTime":1090.3890000000001,"endTime":1092.839,"body":"They're going to come up with"},{"speaker":"Roi Ben-Yehuda","startTime":1090.3890000000001,"endTime":1092.839,"body":"an idea, maybe a wildcard"},{"speaker":"Roi Ben-Yehuda","startTime":1092.839,"endTime":1096.549,"body":"idea, and somebody's going to"},{"speaker":"Roi Ben-Yehuda","startTime":1092.839,"endTime":1096.549,"body":"just clip its wings right away"},{"speaker":"Roi Ben-Yehuda","startTime":1096.549,"endTime":1099.049,"body":"and say, Oh, you know, this"},{"speaker":"Roi Ben-Yehuda","startTime":1096.549,"endTime":1099.049,"body":"is, that's not going to work."},{"speaker":"Roi Ben-Yehuda","startTime":1099.059,"endTime":1102.1190000000001,"body":"That's not realistic because"},{"speaker":"Roi Ben-Yehuda","startTime":1099.059,"endTime":1102.1190000000001,"body":"A, B and C, or we've tried"},{"speaker":"Roi Ben-Yehuda","startTime":1102.1190000000001,"endTime":1103.159,"body":"that before, and so on."},{"speaker":"Roi Ben-Yehuda","startTime":1103.209,"endTime":1106.189,"body":"And what that does is"},{"speaker":"Roi Ben-Yehuda","startTime":1103.209,"endTime":1106.189,"body":"it reduces, it just"},{"speaker":"Roi Ben-Yehuda","startTime":1106.189,"endTime":1108.059,"body":"kind of sucks the psych"},{"speaker":"Roi Ben-Yehuda","startTime":1106.189,"endTime":1108.059,"body":"safety out of the room."},{"speaker":"Roi Ben-Yehuda","startTime":1108.3690000000001,"endTime":1111.229,"body":"So people are less likely to"},{"speaker":"Roi Ben-Yehuda","startTime":1108.3690000000001,"endTime":1111.229,"body":"share ideas and especially"},{"speaker":"Roi Ben-Yehuda","startTime":1111.229,"endTime":1115.039,"body":"ideas that are different"},{"speaker":"Roi Ben-Yehuda","startTime":1111.229,"endTime":1115.039,"body":"and unique, and even the"},{"speaker":"Roi Ben-Yehuda","startTime":1115.039,"endTime":1117.3790000000001,"body":"ones that are being shared,"},{"speaker":"Roi Ben-Yehuda","startTime":1115.039,"endTime":1117.3790000000001,"body":"they don't get developed."},{"speaker":"Roi Ben-Yehuda","startTime":1117.439,"endTime":1119.209,"body":"They said that they're"},{"speaker":"Roi Ben-Yehuda","startTime":1117.439,"endTime":1119.209,"body":"clipping those wings."},{"speaker":"Roi Ben-Yehuda","startTime":1119.549,"endTime":1122.499,"body":"And the solution to that"},{"speaker":"Roi Ben-Yehuda","startTime":1119.549,"endTime":1122.499,"body":"that we see in the research,"},{"speaker":"Roi Ben-Yehuda","startTime":1122.579,"endTime":1123.5990000000002,"body":"I think it's very useful."},{"speaker":"Roi Ben-Yehuda","startTime":1123.5990000000002,"endTime":1125.729,"body":"And we do it next door"},{"speaker":"Roi Ben-Yehuda","startTime":1123.5990000000002,"endTime":1125.729,"body":"all the time internally"},{"speaker":"Roi Ben-Yehuda","startTime":1126.089,"endTime":1127.159,"body":"is solo brainstorming."},{"speaker":"Roi Ben-Yehuda","startTime":1127.6390000000001,"endTime":1131.169,"body":"And that is, I might say,"},{"speaker":"Roi Ben-Yehuda","startTime":1127.6390000000001,"endTime":1131.169,"body":"David, let's take a moment here."},{"speaker":"Roi Ben-Yehuda","startTime":1131.209,"endTime":1135.489,"body":"Let's take 10 minutes to come"},{"speaker":"Roi Ben-Yehuda","startTime":1131.209,"endTime":1135.489,"body":"up with 15 ideas or 15 solutions"},{"speaker":"Roi Ben-Yehuda","startTime":1135.499,"endTime":1136.459,"body":"for a particular problem."},{"speaker":"Roi Ben-Yehuda","startTime":1136.839,"endTime":1139.1190000000001,"body":"And providing a quota"},{"speaker":"Roi Ben-Yehuda","startTime":1136.839,"endTime":1139.1190000000001,"body":"is also very helpful."},{"speaker":"Roi Ben-Yehuda","startTime":1139.1190000000001,"endTime":1142.1390000000001,"body":"And what we see in the"},{"speaker":"Roi Ben-Yehuda","startTime":1139.1190000000001,"endTime":1142.1390000000001,"body":"literature on this is that"},{"speaker":"Roi Ben-Yehuda","startTime":1142.1390000000001,"endTime":1144.3690000000001,"body":"when people do this alone and"},{"speaker":"Roi Ben-Yehuda","startTime":1142.1390000000001,"endTime":1144.3690000000001,"body":"then afterwards they share"},{"speaker":"Roi Ben-Yehuda","startTime":1144.3690000000001,"endTime":1146.519,"body":"it or they pass it on to the"},{"speaker":"Roi Ben-Yehuda","startTime":1144.3690000000001,"endTime":1146.519,"body":"next person to build on the"},{"speaker":"Roi Ben-Yehuda","startTime":1146.519,"endTime":1149.469,"body":"ideas that they have written"},{"speaker":"Roi Ben-Yehuda","startTime":1146.519,"endTime":1149.469,"body":"down, that you get more ideas"},{"speaker":"Roi Ben-Yehuda","startTime":1149.589,"endTime":1151.559,"body":"and you get better ideas."},{"speaker":"Roi Ben-Yehuda","startTime":1152.1490000000001,"endTime":1154.8690000000001,"body":"So you can you create that's"},{"speaker":"Roi Ben-Yehuda","startTime":1152.1490000000001,"endTime":1154.8690000000001,"body":"a safer space to think."},{"speaker":"Roi Ben-Yehuda","startTime":1154.979,"endTime":1157.489,"body":"That's why, by the way, we're"},{"speaker":"Roi Ben-Yehuda","startTime":1154.979,"endTime":1157.489,"body":"way more creative in the shower"},{"speaker":"Roi Ben-Yehuda","startTime":1157.489,"endTime":1160.5990000000002,"body":"and in the bathroom and on bus"},{"speaker":"Roi Ben-Yehuda","startTime":1157.489,"endTime":1160.5990000000002,"body":"because we have that space."},{"speaker":"Roi Ben-Yehuda","startTime":1161.1490000000001,"endTime":1162.959,"body":"But we also don't want"},{"speaker":"Roi Ben-Yehuda","startTime":1161.1490000000001,"endTime":1162.959,"body":"to forget the critical"},{"speaker":"Roi Ben-Yehuda","startTime":1162.969,"endTime":1165.289,"body":"components, especially when"},{"speaker":"Roi Ben-Yehuda","startTime":1162.969,"endTime":1165.289,"body":"we need to converge our"},{"speaker":"Roi Ben-Yehuda","startTime":1165.479,"endTime":1167.039,"body":"thinking and make a decision."},{"speaker":"Roi Ben-Yehuda","startTime":1167.039,"endTime":1169.459,"body":"And so for that, I think"},{"speaker":"Roi Ben-Yehuda","startTime":1167.039,"endTime":1169.459,"body":"we also need to carve out"},{"speaker":"Roi Ben-Yehuda","startTime":1169.839,"endTime":1173.699,"body":"structured time for critical"},{"speaker":"Roi Ben-Yehuda","startTime":1169.839,"endTime":1173.699,"body":"evaluation of those ideas."},{"speaker":"Roi Ben-Yehuda","startTime":1173.949,"endTime":1177.699,"body":"One option that we like to use"},{"speaker":"Roi Ben-Yehuda","startTime":1173.949,"endTime":1177.699,"body":"is assigning a devil's advocate"},{"speaker":"Roi Ben-Yehuda","startTime":1178.049,"endTime":1180.509,"body":"and rotating those roles, so"},{"speaker":"Roi Ben-Yehuda","startTime":1178.049,"endTime":1180.509,"body":"it's not stuck with just one"},{"speaker":"Roi Ben-Yehuda","startTime":1180.509,"endTime":1183.219,"body":"person, which encourages more"},{"speaker":"Roi Ben-Yehuda","startTime":1180.509,"endTime":1183.219,"body":"of a balanced critique and"},{"speaker":"Roi Ben-Yehuda","startTime":1183.219,"endTime":1188.074,"body":"normalizes dissent in a way that"},{"speaker":"Roi Ben-Yehuda","startTime":1183.219,"endTime":1188.074,"body":"doesn't even include courage"},{"speaker":"Roi Ben-Yehuda","startTime":1188.074,"endTime":1189.5040000000001,"body":"at all, doesn't need courage."},{"speaker":"Roi Ben-Yehuda","startTime":1189.584,"endTime":1191.7740000000001,"body":"And so those would be"},{"speaker":"Roi Ben-Yehuda","startTime":1189.584,"endTime":1191.7740000000001,"body":"some suggestions there."},{"speaker":"David Rice","startTime":1192.324,"endTime":1194.184,"body":"I want to mention"},{"speaker":"David Rice","startTime":1192.324,"endTime":1194.184,"body":"the feedback piece before"},{"speaker":"David Rice","startTime":1194.184,"endTime":1196.7740000000001,"body":"we kind of wrap up, because"},{"speaker":"David Rice","startTime":1194.184,"endTime":1196.7740000000001,"body":"delivering and receiving"},{"speaker":"David Rice","startTime":1196.7740000000001,"endTime":1200.214,"body":"feedback, it's going to be such"},{"speaker":"David Rice","startTime":1196.7740000000001,"endTime":1200.214,"body":"an important part of all our"},{"speaker":"David Rice","startTime":1200.214,"endTime":1203.714,"body":"growth trajectories as the sort"},{"speaker":"David Rice","startTime":1200.214,"endTime":1203.714,"body":"of technical demands of our jobs"},{"speaker":"David Rice","startTime":1203.714,"endTime":1206.094,"body":"evolve, maybe even faster than"},{"speaker":"David Rice","startTime":1203.714,"endTime":1206.094,"body":"we'd like a lot of the time."},{"speaker":"David Rice","startTime":1206.584,"endTime":1208.174,"body":"So what are some of the key"},{"speaker":"David Rice","startTime":1206.584,"endTime":1208.174,"body":"areas that people need to"},{"speaker":"David Rice","startTime":1208.174,"endTime":1211.034,"body":"concentrate on in developing"},{"speaker":"David Rice","startTime":1208.174,"endTime":1211.034,"body":"their approach to both giving"},{"speaker":"David Rice","startTime":1211.064,"endTime":1212.374,"body":"and receiving feedback?"},{"speaker":"Roi Ben-Yehuda","startTime":1212.8790000000001,"endTime":1213.519,"body":"I agree."},{"speaker":"Roi Ben-Yehuda","startTime":1213.759,"endTime":1216.299,"body":"Feedback is essential"},{"speaker":"Roi Ben-Yehuda","startTime":1213.759,"endTime":1216.299,"body":"today and will be even"},{"speaker":"Roi Ben-Yehuda","startTime":1216.299,"endTime":1217.959,"body":"more essential tomorrow."},{"speaker":"Roi Ben-Yehuda","startTime":1218.019,"endTime":1221.3990000000001,"body":"It's a necessary condition"},{"speaker":"Roi Ben-Yehuda","startTime":1218.019,"endTime":1221.3990000000001,"body":"for learning and growth in"},{"speaker":"Roi Ben-Yehuda","startTime":1221.3990000000001,"endTime":1223.289,"body":"a complex work environment."},{"speaker":"Roi Ben-Yehuda","startTime":1223.684,"endTime":1226.114,"body":"It's even necessary condition"},{"speaker":"Roi Ben-Yehuda","startTime":1223.684,"endTime":1226.114,"body":"for developing more resilient"},{"speaker":"Roi Ben-Yehuda","startTime":1226.124,"endTime":1227.564,"body":"relationships with one another."},{"speaker":"Roi Ben-Yehuda","startTime":1228.0240000000001,"endTime":1230.154,"body":"I think the problem with"},{"speaker":"Roi Ben-Yehuda","startTime":1228.0240000000001,"endTime":1230.154,"body":"feedback and feedback training"},{"speaker":"Roi Ben-Yehuda","startTime":1230.154,"endTime":1233.794,"body":"in particular, it's often biased"},{"speaker":"Roi Ben-Yehuda","startTime":1230.154,"endTime":1233.794,"body":"towards giving feedback because"},{"speaker":"Roi Ben-Yehuda","startTime":1233.794,"endTime":1234.894,"body":"we think that's the hard part."},{"speaker":"Roi Ben-Yehuda","startTime":1235.414,"endTime":1237.184,"body":"We feel a lot of anxiety"},{"speaker":"Roi Ben-Yehuda","startTime":1235.414,"endTime":1237.184,"body":"around giving feedback"},{"speaker":"Roi Ben-Yehuda","startTime":1237.184,"endTime":1238.384,"body":"and it's the active part."},{"speaker":"Roi Ben-Yehuda","startTime":1238.654,"endTime":1242.074,"body":"Often receiving is seen as"},{"speaker":"Roi Ben-Yehuda","startTime":1238.654,"endTime":1242.074,"body":"a little bit more passive,"},{"speaker":"Roi Ben-Yehuda","startTime":1242.114,"endTime":1244.7440000000001,"body":"but David, let me ask you a"},{"speaker":"Roi Ben-Yehuda","startTime":1242.114,"endTime":1244.7440000000001,"body":"question here, which is who"},{"speaker":"Roi Ben-Yehuda","startTime":1244.7440000000001,"endTime":1246.954,"body":"do you think has more power"},{"speaker":"Roi Ben-Yehuda","startTime":1244.7440000000001,"endTime":1246.954,"body":"in a feedback conversation?"},{"speaker":"Roi Ben-Yehuda","startTime":1246.954,"endTime":1248.144,"body":"Is it the giver or the receiver?"},{"speaker":"David Rice","startTime":1248.4840000000002,"endTime":1250.534,"body":"Well, I think it's"},{"speaker":"David Rice","startTime":1248.4840000000002,"endTime":1250.534,"body":"the receiver to be honest,"},{"speaker":"David Rice","startTime":1250.7240000000002,"endTime":1253.444,"body":"because you can implement it in"},{"speaker":"David Rice","startTime":1250.7240000000002,"endTime":1253.444,"body":"so many different ways, right?"},{"speaker":"Roi Ben-Yehuda","startTime":1253.834,"endTime":1254.154,"body":"Yeah."},{"speaker":"Roi Ben-Yehuda","startTime":1254.614,"endTime":1256.489,"body":"Implement it, but also"},{"speaker":"Roi Ben-Yehuda","startTime":1254.614,"endTime":1256.489,"body":"you're in charge of how"},{"speaker":"Roi Ben-Yehuda","startTime":1256.489,"endTime":1257.3790000000001,"body":"the conversation goes."},{"speaker":"Roi Ben-Yehuda","startTime":1257.8490000000002,"endTime":1259.049,"body":"You can be super defensive."},{"speaker":"Roi Ben-Yehuda","startTime":1259.049,"endTime":1260.1490000000001,"body":"You can not listen."},{"speaker":"Roi Ben-Yehuda","startTime":1260.159,"endTime":1261.1090000000002,"body":"You can not be curious."},{"speaker":"Roi Ben-Yehuda","startTime":1261.1090000000002,"endTime":1262.209,"body":"You can ask questions."},{"speaker":"Roi Ben-Yehuda","startTime":1262.269,"endTime":1263.6090000000002,"body":"You can resist all the way."},{"speaker":"Roi Ben-Yehuda","startTime":1263.689,"endTime":1266.449,"body":"And of course, in the"},{"speaker":"Roi Ben-Yehuda","startTime":1263.689,"endTime":1266.449,"body":"implementation phase as well."},{"speaker":"Roi Ben-Yehuda","startTime":1266.969,"endTime":1270.789,"body":"So the solution is really to"},{"speaker":"Roi Ben-Yehuda","startTime":1266.969,"endTime":1270.789,"body":"bring back genuine balance"},{"speaker":"Roi Ben-Yehuda","startTime":1270.8590000000002,"endTime":1273.709,"body":"and feedback training to"},{"speaker":"Roi Ben-Yehuda","startTime":1270.8590000000002,"endTime":1273.709,"body":"both giving and receiving."},{"speaker":"Roi Ben-Yehuda","startTime":1274.299,"endTime":1277.3990000000001,"body":"And you asked me, what are"},{"speaker":"Roi Ben-Yehuda","startTime":1274.299,"endTime":1277.3990000000001,"body":"some of the key areas that"},{"speaker":"Roi Ben-Yehuda","startTime":1277.3990000000001,"endTime":1278.3890000000001,"body":"we want to concentrate on?"},{"speaker":"Roi Ben-Yehuda","startTime":1278.3890000000001,"endTime":1282.3690000000001,"body":"So if I separate the two for"},{"speaker":"Roi Ben-Yehuda","startTime":1278.3890000000001,"endTime":1282.3690000000001,"body":"a moment for giving feedback,"},{"speaker":"Roi Ben-Yehuda","startTime":1282.659,"endTime":1284.819,"body":"I'll say there are four"},{"speaker":"Roi Ben-Yehuda","startTime":1282.659,"endTime":1284.819,"body":"steps that I would encourage"},{"speaker":"Roi Ben-Yehuda","startTime":1284.819,"endTime":1285.829,"body":"people to concentrate on."},{"speaker":"Roi Ben-Yehuda","startTime":1285.8590000000002,"endTime":1289.189,"body":"One is to invite the person"},{"speaker":"Roi Ben-Yehuda","startTime":1285.8590000000002,"endTime":1289.189,"body":"into the conversation."},{"speaker":"Roi Ben-Yehuda","startTime":1289.854,"endTime":1292.2240000000002,"body":"You want to reduce the element"},{"speaker":"Roi Ben-Yehuda","startTime":1289.854,"endTime":1292.2240000000002,"body":"of mystery and surprise."},{"speaker":"Roi Ben-Yehuda","startTime":1292.554,"endTime":1295.904,"body":"You don't want to make"},{"speaker":"Roi Ben-Yehuda","startTime":1292.554,"endTime":1295.904,"body":"people feel blindsided by the"},{"speaker":"Roi Ben-Yehuda","startTime":1295.904,"endTime":1297.214,"body":"feedback conversation itself."},{"speaker":"Roi Ben-Yehuda","startTime":1297.7340000000002,"endTime":1301.154,"body":"The second is to separate"},{"speaker":"Roi Ben-Yehuda","startTime":1297.7340000000002,"endTime":1301.154,"body":"what we call fact from fluff."},{"speaker":"Roi Ben-Yehuda","startTime":1301.554,"endTime":1303.324,"body":"There's a big difference"},{"speaker":"Roi Ben-Yehuda","startTime":1301.554,"endTime":1303.324,"body":"between giving somebody"},{"speaker":"Roi Ben-Yehuda","startTime":1303.324,"endTime":1306.3590000000002,"body":"feedback akin to, Hey,"},{"speaker":"Roi Ben-Yehuda","startTime":1303.324,"endTime":1306.3590000000002,"body":"David, I don't think you"},{"speaker":"Roi Ben-Yehuda","startTime":1306.3590000000002,"endTime":1308.239,"body":"have like executive presence."},{"speaker":"Roi Ben-Yehuda","startTime":1308.239,"endTime":1310.069,"body":"You know, I watched your"},{"speaker":"Roi Ben-Yehuda","startTime":1308.239,"endTime":1310.069,"body":"presentations and this"},{"speaker":"Roi Ben-Yehuda","startTime":1310.069,"endTime":1311.069,"body":"is my feedback to you."},{"speaker":"Roi Ben-Yehuda","startTime":1311.1290000000001,"endTime":1311.8590000000002,"body":"That's fluff."},{"speaker":"Roi Ben-Yehuda","startTime":1311.8590000000002,"endTime":1312.809,"body":"That's terrible feedback."},{"speaker":"Roi Ben-Yehuda","startTime":1313.289,"endTime":1316.909,"body":"Versus you use 10 filler words"},{"speaker":"Roi Ben-Yehuda","startTime":1313.289,"endTime":1316.909,"body":"in your first two sentences."},{"speaker":"Roi Ben-Yehuda","startTime":1317.3990000000001,"endTime":1318.804,"body":"Now you know what"},{"speaker":"Roi Ben-Yehuda","startTime":1317.3990000000001,"endTime":1318.804,"body":"we're talking about."},{"speaker":"Roi Ben-Yehuda","startTime":1318.834,"endTime":1320.464,"body":"Now you know what"},{"speaker":"Roi Ben-Yehuda","startTime":1318.834,"endTime":1320.464,"body":"we need to change."},{"speaker":"Roi Ben-Yehuda","startTime":1320.614,"endTime":1323.824,"body":"So training our mind to separate"},{"speaker":"Roi Ben-Yehuda","startTime":1320.614,"endTime":1323.824,"body":"between fact and fluff and"},{"speaker":"Roi Ben-Yehuda","startTime":1323.824,"endTime":1327.614,"body":"communicate facts, data, not"},{"speaker":"Roi Ben-Yehuda","startTime":1323.824,"endTime":1327.614,"body":"our interpretation of the"},{"speaker":"Roi Ben-Yehuda","startTime":1327.614,"endTime":1330.124,"body":"data, not our inference of"},{"speaker":"Roi Ben-Yehuda","startTime":1327.614,"endTime":1330.124,"body":"the data is the second point."},{"speaker":"Roi Ben-Yehuda","startTime":1330.584,"endTime":1333.454,"body":"Third is to communicate"},{"speaker":"Roi Ben-Yehuda","startTime":1330.584,"endTime":1333.454,"body":"an impact statement."},{"speaker":"Roi Ben-Yehuda","startTime":1333.5040000000001,"endTime":1335.694,"body":"Like, why does this"},{"speaker":"Roi Ben-Yehuda","startTime":1333.5040000000001,"endTime":1335.694,"body":"feedback matter?"},{"speaker":"Roi Ben-Yehuda","startTime":1335.694,"endTime":1337.204,"body":"Why should you care"},{"speaker":"Roi Ben-Yehuda","startTime":1335.694,"endTime":1337.204,"body":"about this feedback?"},{"speaker":"Roi Ben-Yehuda","startTime":1337.564,"endTime":1339.684,"body":"But tailor it to the individual."},{"speaker":"Roi Ben-Yehuda","startTime":1340.044,"endTime":1341.894,"body":"So what motivates that person?"},{"speaker":"Roi Ben-Yehuda","startTime":1341.924,"endTime":1344.904,"body":"Oftentimes when you have"},{"speaker":"Roi Ben-Yehuda","startTime":1341.924,"endTime":1344.904,"body":"a feedback framework, they"},{"speaker":"Roi Ben-Yehuda","startTime":1344.904,"endTime":1347.184,"body":"talk about impact statements,"},{"speaker":"Roi Ben-Yehuda","startTime":1344.904,"endTime":1347.184,"body":"but they just say, you know,"},{"speaker":"Roi Ben-Yehuda","startTime":1347.184,"endTime":1348.084,"body":"make an impact statement."},{"speaker":"Roi Ben-Yehuda","startTime":1348.644,"endTime":1350.7240000000002,"body":"But why should that particular"},{"speaker":"Roi Ben-Yehuda","startTime":1348.644,"endTime":1350.7240000000002,"body":"person care about it?"},{"speaker":"Roi Ben-Yehuda","startTime":1350.7240000000002,"endTime":1352.7240000000002,"body":"And what motivates that person?"},{"speaker":"Roi Ben-Yehuda","startTime":1352.7340000000002,"endTime":1354.174,"body":"Is it at the individual level?"},{"speaker":"Roi Ben-Yehuda","startTime":1354.284,"endTime":1355.594,"body":"Is it at the team level?"},{"speaker":"Roi Ben-Yehuda","startTime":1355.624,"endTime":1357.7340000000002,"body":"Is it organizational level?"},{"speaker":"Roi Ben-Yehuda","startTime":1358.034,"endTime":1361.314,"body":"Do you want to frame it in a way"},{"speaker":"Roi Ben-Yehuda","startTime":1358.034,"endTime":1361.314,"body":"that's promotive or preventive?"},{"speaker":"Roi Ben-Yehuda","startTime":1361.314,"endTime":1362.2740000000001,"body":"What are you trying to prevent?"},{"speaker":"Roi Ben-Yehuda","startTime":1362.2740000000001,"endTime":1363.204,"body":"What are you trying to promote?"},{"speaker":"Roi Ben-Yehuda","startTime":1363.664,"endTime":1364.634,"body":"That would be the third tip."},{"speaker":"Roi Ben-Yehuda","startTime":1364.654,"endTime":1367.7440000000001,"body":"And then the fourth"},{"speaker":"Roi Ben-Yehuda","startTime":1364.654,"endTime":1367.7440000000001,"body":"is ask questions."},{"speaker":"Roi Ben-Yehuda","startTime":1368.074,"endTime":1370.464,"body":"Make sure that it's a"},{"speaker":"Roi Ben-Yehuda","startTime":1368.074,"endTime":1370.464,"body":"feedback conversation and"},{"speaker":"Roi Ben-Yehuda","startTime":1370.464,"endTime":1372.304,"body":"not a feedback monologue."},{"speaker":"Roi Ben-Yehuda","startTime":1372.394,"endTime":1373.894,"body":"So that's four steps for giving."},{"speaker":"Roi Ben-Yehuda","startTime":1374.479,"endTime":1378.6490000000001,"body":"For receiving feedback, there"},{"speaker":"Roi Ben-Yehuda","startTime":1374.479,"endTime":1378.6490000000001,"body":"we start with really something"},{"speaker":"Roi Ben-Yehuda","startTime":1378.6490000000001,"endTime":1382.089,"body":"that we call our feedback"},{"speaker":"Roi Ben-Yehuda","startTime":1378.6490000000001,"endTime":1382.089,"body":"gremlins, which is basically"},{"speaker":"Roi Ben-Yehuda","startTime":1382.1090000000002,"endTime":1385.179,"body":"the defense mechanisms we"},{"speaker":"Roi Ben-Yehuda","startTime":1382.1090000000002,"endTime":1385.179,"body":"employ to protect us from"},{"speaker":"Roi Ben-Yehuda","startTime":1385.209,"endTime":1386.5990000000002,"body":"uncomfortable information."},{"speaker":"Roi Ben-Yehuda","startTime":1387.1090000000002,"endTime":1389.969,"body":"And these are things like"},{"speaker":"Roi Ben-Yehuda","startTime":1387.1090000000002,"endTime":1389.969,"body":"listening to debate the"},{"speaker":"Roi Ben-Yehuda","startTime":1389.969,"endTime":1392.6090000000002,"body":"other person, looking,"},{"speaker":"Roi Ben-Yehuda","startTime":1389.969,"endTime":1392.6090000000002,"body":"scanning constantly for"},{"speaker":"Roi Ben-Yehuda","startTime":1392.6290000000001,"endTime":1395.519,"body":"errors in what the other"},{"speaker":"Roi Ben-Yehuda","startTime":1392.6290000000001,"endTime":1395.519,"body":"person is saying, switching"},{"speaker":"Roi Ben-Yehuda","startTime":1395.529,"endTime":1397.6490000000001,"body":"tracks and saying, well,"},{"speaker":"Roi Ben-Yehuda","startTime":1395.529,"endTime":1397.6490000000001,"body":"okay, let's talk about you."},{"speaker":"Roi Ben-Yehuda","startTime":1397.659,"endTime":1401.329,"body":"You mentioned me, let's talk"},{"speaker":"Roi Ben-Yehuda","startTime":1397.659,"endTime":1401.329,"body":"about you and rationalizing"},{"speaker":"Roi Ben-Yehuda","startTime":1401.6090000000002,"endTime":1402.659,"body":"the behavior itself."},{"speaker":"Roi Ben-Yehuda","startTime":1403.2240000000002,"endTime":1405.2440000000001,"body":"It all leads to what"},{"speaker":"Roi Ben-Yehuda","startTime":1403.2240000000002,"endTime":1405.2440000000001,"body":"we call like irritable"},{"speaker":"Roi Ben-Yehuda","startTime":1405.2440000000001,"endTime":1406.0240000000001,"body":"feedback syndrome."},{"speaker":"Roi Ben-Yehuda","startTime":1406.414,"endTime":1408.444,"body":"And we, the whole workshop"},{"speaker":"Roi Ben-Yehuda","startTime":1406.414,"endTime":1408.444,"body":"is kind of geared,"},{"speaker":"Roi Ben-Yehuda","startTime":1408.5240000000001,"endTime":1409.704,"body":"moves us away from that."},{"speaker":"Roi Ben-Yehuda","startTime":1409.704,"endTime":1411.944,"body":"And we look at, again,"},{"speaker":"Roi Ben-Yehuda","startTime":1409.704,"endTime":1411.944,"body":"four strategies to get"},{"speaker":"Roi Ben-Yehuda","startTime":1411.944,"endTime":1413.334,"body":"us out of that state."},{"speaker":"Roi Ben-Yehuda","startTime":1413.444,"endTime":1416.824,"body":"And so the first one when"},{"speaker":"Roi Ben-Yehuda","startTime":1413.444,"endTime":1416.824,"body":"receiving feedback is to"},{"speaker":"Roi Ben-Yehuda","startTime":1416.824,"endTime":1420.529,"body":"get into the right mindset,"},{"speaker":"Roi Ben-Yehuda","startTime":1416.824,"endTime":1420.529,"body":"which is a growth mindset,"},{"speaker":"Roi Ben-Yehuda","startTime":1420.549,"endTime":1422.069,"body":"which is a curiosity mindset."},{"speaker":"Roi Ben-Yehuda","startTime":1422.079,"endTime":1425.019,"body":"One of my favorite tips in"},{"speaker":"Roi Ben-Yehuda","startTime":1422.079,"endTime":1425.019,"body":"that workshop is to adopt"},{"speaker":"Roi Ben-Yehuda","startTime":1425.019,"endTime":1426.729,"body":"a secret feedback identity."},{"speaker":"Roi Ben-Yehuda","startTime":1427.229,"endTime":1430.199,"body":"And mine is to go from a"},{"speaker":"Roi Ben-Yehuda","startTime":1427.229,"endTime":1430.199,"body":"know it all to a learn it all"},{"speaker":"Roi Ben-Yehuda","startTime":1430.429,"endTime":1432.079,"body":"when I'm receiving feedback."},{"speaker":"Roi Ben-Yehuda","startTime":1432.749,"endTime":1435.8590000000002,"body":"The second tip, it's a bit"},{"speaker":"Roi Ben-Yehuda","startTime":1432.749,"endTime":1435.8590000000002,"body":"counterintuitive, is not"},{"speaker":"Roi Ben-Yehuda","startTime":1435.8590000000002,"endTime":1439.3990000000001,"body":"to ask for feedback, but"},{"speaker":"Roi Ben-Yehuda","startTime":1435.8590000000002,"endTime":1439.3990000000001,"body":"instead to ask for advice."},{"speaker":"Roi Ben-Yehuda","startTime":1439.959,"endTime":1441.689,"body":"And what we see in the"},{"speaker":"Roi Ben-Yehuda","startTime":1439.959,"endTime":1441.689,"body":"literature here is that"},{"speaker":"Roi Ben-Yehuda","startTime":1441.689,"endTime":1444.689,"body":"when people ask for advice,"},{"speaker":"Roi Ben-Yehuda","startTime":1441.689,"endTime":1444.689,"body":"they get more data and"},{"speaker":"Roi Ben-Yehuda","startTime":1444.689,"endTime":1445.6390000000001,"body":"they get better data."},{"speaker":"Roi Ben-Yehuda","startTime":1446.199,"endTime":1448.699,"body":"Third is coming back again"},{"speaker":"Roi Ben-Yehuda","startTime":1446.199,"endTime":1448.699,"body":"to that construct that we"},{"speaker":"Roi Ben-Yehuda","startTime":1448.699,"endTime":1450.6490000000001,"body":"call attentive curiosity."},{"speaker":"Roi Ben-Yehuda","startTime":1451.009,"endTime":1452.239,"body":"Somebody is giving you feedback."},{"speaker":"Roi Ben-Yehuda","startTime":1452.6490000000001,"endTime":1454.479,"body":"Those gremlins may"},{"speaker":"Roi Ben-Yehuda","startTime":1452.6490000000001,"endTime":1454.479,"body":"rear their ugly heads."},{"speaker":"Roi Ben-Yehuda","startTime":1454.759,"endTime":1457.179,"body":"This is exactly the moment"},{"speaker":"Roi Ben-Yehuda","startTime":1454.759,"endTime":1457.179,"body":"where instead of getting"},{"speaker":"Roi Ben-Yehuda","startTime":1457.179,"endTime":1459.819,"body":"critical, you want to get"},{"speaker":"Roi Ben-Yehuda","startTime":1457.179,"endTime":1459.819,"body":"curious and really listen to"},{"speaker":"Roi Ben-Yehuda","startTime":1459.819,"endTime":1461.059,"body":"what somebody else is saying."},{"speaker":"Roi Ben-Yehuda","startTime":1461.0990000000002,"endTime":1463.539,"body":"And then the last one"},{"speaker":"Roi Ben-Yehuda","startTime":1461.0990000000002,"endTime":1463.539,"body":"is self assessment."},{"speaker":"Roi Ben-Yehuda","startTime":1464.019,"endTime":1465.1290000000001,"body":"Somebody gave you feedback."},{"speaker":"Roi Ben-Yehuda","startTime":1465.179,"endTime":1465.689,"body":"It hurts."},{"speaker":"Roi Ben-Yehuda","startTime":1466.384,"endTime":1467.204,"body":"They scored you."},{"speaker":"Roi Ben-Yehuda","startTime":1467.694,"endTime":1470.464,"body":"You have a chance to what's"},{"speaker":"Roi Ben-Yehuda","startTime":1467.694,"endTime":1470.464,"body":"in your control is to"},{"speaker":"Roi Ben-Yehuda","startTime":1470.464,"endTime":1471.674,"body":"assess yourself afterwards."},{"speaker":"Roi Ben-Yehuda","startTime":1471.684,"endTime":1472.874,"body":"How did you receive"},{"speaker":"Roi Ben-Yehuda","startTime":1471.684,"endTime":1472.874,"body":"that feedback?"},{"speaker":"Roi Ben-Yehuda","startTime":1472.874,"endTime":1475.604,"body":"It's that second score"},{"speaker":"Roi Ben-Yehuda","startTime":1472.874,"endTime":1475.604,"body":"that you can give yourself."},{"speaker":"Roi Ben-Yehuda","startTime":1476.074,"endTime":1479.2640000000001,"body":"And so we give people a"},{"speaker":"Roi Ben-Yehuda","startTime":1476.074,"endTime":1479.2640000000001,"body":"framework afterwards in"},{"speaker":"Roi Ben-Yehuda","startTime":1479.2640000000001,"endTime":1482.284,"body":"which they can assess how"},{"speaker":"Roi Ben-Yehuda","startTime":1479.2640000000001,"endTime":1482.284,"body":"well they did, how well"},{"speaker":"Roi Ben-Yehuda","startTime":1482.284,"endTime":1483.394,"body":"they received the feedback."},{"speaker":"Roi Ben-Yehuda","startTime":1483.394,"endTime":1486.874,"body":"And of course they practice all"},{"speaker":"Roi Ben-Yehuda","startTime":1483.394,"endTime":1486.874,"body":"of this in the workshop itself."},{"speaker":"David Rice","startTime":1487.294,"endTime":1487.7640000000001,"body":"Excellent."},{"speaker":"David Rice","startTime":1488.214,"endTime":1490.134,"body":"I think our next two"},{"speaker":"David Rice","startTime":1488.214,"endTime":1490.134,"body":"presidential candidates in"},{"speaker":"David Rice","startTime":1490.134,"endTime":1492.204,"body":"four years should have to"},{"speaker":"David Rice","startTime":1490.134,"endTime":1492.204,"body":"go through the receiving"},{"speaker":"David Rice","startTime":1492.204,"endTime":1493.184,"body":"feedback framework."},{"speaker":"Roi Ben-Yehuda","startTime":1493.5140000000001,"endTime":1494.184,"body":"Let's do it."},{"speaker":"Roi Ben-Yehuda","startTime":1495.314,"endTime":1496.074,"body":"There are some limits."},{"speaker":"David Rice","startTime":1496.124,"endTime":1496.374,"body":"Yeah."},{"speaker":"David Rice","startTime":1496.374,"endTime":1496.674,"body":"Yeah."},{"speaker":"David Rice","startTime":1496.674,"endTime":1498.2540000000001,"body":"I don't know if we"},{"speaker":"David Rice","startTime":1496.674,"endTime":1498.2540000000001,"body":"could save that, right?"},{"speaker":"David Rice","startTime":1499.8690000000001,"endTime":1502.1090000000002,"body":"Before we go, there's"},{"speaker":"David Rice","startTime":1499.8690000000001,"endTime":1502.1090000000002,"body":"two things we always like"},{"speaker":"David Rice","startTime":1502.1090000000002,"endTime":1503.029,"body":"to do to end the show."},{"speaker":"David Rice","startTime":1503.029,"endTime":1505.179,"body":"The first is I want to give you"},{"speaker":"David Rice","startTime":1503.029,"endTime":1505.179,"body":"a chance to tell people more"},{"speaker":"David Rice","startTime":1505.179,"endTime":1507.529,"body":"about where they can connect"},{"speaker":"David Rice","startTime":1505.179,"endTime":1507.529,"body":"with you and find out about what"},{"speaker":"David Rice","startTime":1507.549,"endTime":1508.8590000000002,"body":"you and NextArrow have going on."},{"speaker":"Roi Ben-Yehuda","startTime":1509.429,"endTime":1509.819,"body":"Yeah."},{"speaker":"Roi Ben-Yehuda","startTime":1509.909,"endTime":1513.8590000000002,"body":"So our website, which"},{"speaker":"Roi Ben-Yehuda","startTime":1509.909,"endTime":1513.8590000000002,"body":"is nextarrow.org."},{"speaker":"Roi Ben-Yehuda","startTime":1514.989,"endTime":1517.6290000000001,"body":"Also, we're very"},{"speaker":"Roi Ben-Yehuda","startTime":1514.989,"endTime":1517.6290000000001,"body":"active on LinkedIn."},{"speaker":"Roi Ben-Yehuda","startTime":1517.709,"endTime":1520.6290000000001,"body":"We create a lot of free"},{"speaker":"Roi Ben-Yehuda","startTime":1517.709,"endTime":1520.6290000000001,"body":"content there at least"},{"speaker":"Roi Ben-Yehuda","startTime":1520.6290000000001,"endTime":1521.829,"body":"three times a week."},{"speaker":"Roi Ben-Yehuda","startTime":1521.829,"endTime":1524.459,"body":"So we encourage folks"},{"speaker":"Roi Ben-Yehuda","startTime":1521.829,"endTime":1524.459,"body":"to visit us there."},{"speaker":"Roi Ben-Yehuda","startTime":1524.529,"endTime":1529.0140000000001,"body":"And also my own LinkedIn page,"},{"speaker":"Roi Ben-Yehuda","startTime":1524.529,"endTime":1529.0140000000001,"body":"which is Roi, like return"},{"speaker":"Roi Ben-Yehuda","startTime":1529.034,"endTime":1533.204,"body":"on investment, Ben-Yehuda."},{"speaker":"David Rice","startTime":1533.884,"endTime":1534.284,"body":"Excellent."},{"speaker":"David Rice","startTime":1534.324,"endTime":1536.064,"body":"And the second thing that"},{"speaker":"David Rice","startTime":1534.324,"endTime":1536.064,"body":"we always like to do, we"},{"speaker":"David Rice","startTime":1536.064,"endTime":1537.964,"body":"have a little tradition here"},{"speaker":"David Rice","startTime":1536.064,"endTime":1537.964,"body":"on the podcast where you"},{"speaker":"David Rice","startTime":1537.964,"endTime":1538.9940000000001,"body":"get to ask me a question."},{"speaker":"David Rice","startTime":1538.9940000000001,"endTime":1540.204,"body":"So I'm going to"},{"speaker":"David Rice","startTime":1538.9940000000001,"endTime":1540.204,"body":"turn it over to you."},{"speaker":"David Rice","startTime":1540.204,"endTime":1541.284,"body":"Ask me anything you want."},{"speaker":"Roi Ben-Yehuda","startTime":1541.7740000000001,"endTime":1543.4940000000001,"body":"Okay,"},{"speaker":"Roi Ben-Yehuda","startTime":1541.7740000000001,"endTime":1543.4940000000001,"body":"David, I want to know why is"},{"speaker":"Roi Ben-Yehuda","startTime":1543.4940000000001,"endTime":1545.2640000000001,"body":"there something rather than"},{"speaker":"Roi Ben-Yehuda","startTime":1543.4940000000001,"endTime":1545.2640000000001,"body":"nothing in the universe?"},{"speaker":"Roi Ben-Yehuda","startTime":1545.544,"endTime":1548.804,"body":"But if that's not, that"},{"speaker":"Roi Ben-Yehuda","startTime":1545.544,"endTime":1548.804,"body":"doesn't work, my question to"},{"speaker":"Roi Ben-Yehuda","startTime":1548.804,"endTime":1550.084,"body":"you will be around courage."},{"speaker":"Roi Ben-Yehuda","startTime":1550.164,"endTime":1553.8790000000001,"body":"And when was the last time"},{"speaker":"Roi Ben-Yehuda","startTime":1550.164,"endTime":1553.8790000000001,"body":"you summoned courage at"},{"speaker":"Roi Ben-Yehuda","startTime":1553.8790000000001,"endTime":1556.569,"body":"work, and what inspired you"},{"speaker":"Roi Ben-Yehuda","startTime":1553.8790000000001,"endTime":1556.569,"body":"to be courageous at work?"},{"speaker":"David Rice","startTime":1556.8790000000001,"endTime":1559.719,"body":"The first thing"},{"speaker":"David Rice","startTime":1556.8790000000001,"endTime":1559.719,"body":"that comes to mind was writing"},{"speaker":"David Rice","startTime":1559.739,"endTime":1562.739,"body":"something that I knew wasn't"},{"speaker":"David Rice","startTime":1559.739,"endTime":1562.739,"body":"going to be well received by"},{"speaker":"David Rice","startTime":1562.8890000000001,"endTime":1565.329,"body":"my superiors and publishing it."},{"speaker":"David Rice","startTime":1565.329,"endTime":1569.419,"body":"But I felt like it was a story"},{"speaker":"David Rice","startTime":1565.329,"endTime":1569.419,"body":"that needed to be told, and it"},{"speaker":"David Rice","startTime":1569.419,"endTime":1572.789,"body":"was something that I just didn't"},{"speaker":"David Rice","startTime":1569.419,"endTime":1572.789,"body":"feel like there was a lot of"},{"speaker":"David Rice","startTime":1572.799,"endTime":1575.499,"body":"out there, like this part of"},{"speaker":"David Rice","startTime":1572.799,"endTime":1575.499,"body":"it wasn't being talked about."},{"speaker":"David Rice","startTime":1575.929,"endTime":1579.049,"body":"And, you know, this was"},{"speaker":"David Rice","startTime":1575.929,"endTime":1579.049,"body":"a little while ago now,"},{"speaker":"David Rice","startTime":1579.309,"endTime":1582.319,"body":"previous job, but it was just"},{"speaker":"David Rice","startTime":1579.309,"endTime":1582.319,"body":"something that I felt like,"},{"speaker":"David Rice","startTime":1582.6490000000001,"endTime":1583.819,"body":"why aren't we saying this?"},{"speaker":"David Rice","startTime":1584.1090000000002,"endTime":1587.659,"body":"We could be the ones to say this"},{"speaker":"David Rice","startTime":1584.1090000000002,"endTime":1587.659,"body":"and it wasn't well received."},{"speaker":"David Rice","startTime":1588.789,"endTime":1592.8490000000002,"body":"I did get slapped on the wrist"},{"speaker":"David Rice","startTime":1588.789,"endTime":1592.8490000000002,"body":"for it, but I just felt like"},{"speaker":"David Rice","startTime":1593.1090000000002,"endTime":1596.239,"body":"the point isn't whether or not"},{"speaker":"David Rice","startTime":1593.1090000000002,"endTime":1596.239,"body":"like anything happens to me."},{"speaker":"David Rice","startTime":1596.239,"endTime":1598.6090000000002,"body":"It's just that we get"},{"speaker":"David Rice","startTime":1596.239,"endTime":1598.6090000000002,"body":"this narrative started."},{"speaker":"David Rice","startTime":1599.019,"endTime":1600.8990000000001,"body":"Somebody has got to get"},{"speaker":"David Rice","startTime":1599.019,"endTime":1600.8990000000001,"body":"the ball rolling on this."},{"speaker":"David Rice","startTime":1600.939,"endTime":1604.219,"body":"And in the end, it actually"},{"speaker":"David Rice","startTime":1600.939,"endTime":1604.219,"body":"ended up being one of the most"},{"speaker":"David Rice","startTime":1604.219,"endTime":1607.049,"body":"successful pieces I did at"},{"speaker":"David Rice","startTime":1604.219,"endTime":1607.049,"body":"that job, even though it wasn't"},{"speaker":"David Rice","startTime":1607.049,"endTime":1608.3590000000002,"body":"popular amongst my bosses."},{"speaker":"David Rice","startTime":1609.839,"endTime":1612.6290000000001,"body":"But it was one of those things"},{"speaker":"David Rice","startTime":1609.839,"endTime":1612.6290000000001,"body":"where I felt like when this"},{"speaker":"David Rice","startTime":1612.6490000000001,"endTime":1616.059,"body":"proves to be successful, I"},{"speaker":"David Rice","startTime":1612.6490000000001,"endTime":1616.059,"body":"don't expect to thank you,"},{"speaker":"David Rice","startTime":1616.73,"endTime":1618.97,"body":"but I don't, I think you're"},{"speaker":"David Rice","startTime":1616.73,"endTime":1618.97,"body":"not going to fire me over"},{"speaker":"David Rice","startTime":1619.1390000000001,"endTime":1620.54,"body":"this, you know what I mean?"},{"speaker":"David Rice","startTime":1621.06,"endTime":1621.79,"body":"But it was a risk."},{"speaker":"David Rice","startTime":1621.8,"endTime":1623.6090000000002,"body":"It was one of those things like"},{"speaker":"David Rice","startTime":1621.8,"endTime":1623.6090000000002,"body":"I had to just be like, well,"},{"speaker":"David Rice","startTime":1623.6090000000002,"endTime":1625.8690000000001,"body":"if it happens, you know, if"},{"speaker":"David Rice","startTime":1623.6090000000002,"endTime":1625.8690000000001,"body":"they prove to be vindictive,"},{"speaker":"David Rice","startTime":1625.919,"endTime":1627.04,"body":"then it is what it is."},{"speaker":"David Rice","startTime":1627.079,"endTime":1629.584,"body":"But Yeah, I think that"},{"speaker":"David Rice","startTime":1627.079,"endTime":1629.584,"body":"was probably the last"},{"speaker":"David Rice","startTime":1630.044,"endTime":1632.854,"body":"time that I really had"},{"speaker":"David Rice","startTime":1630.044,"endTime":1632.854,"body":"to or felt like I had to."},{"speaker":"David Rice","startTime":1633.284,"endTime":1636.694,"body":"I've been lucky enough more"},{"speaker":"David Rice","startTime":1633.284,"endTime":1636.694,"body":"recently to be in safer spaces"},{"speaker":"David Rice","startTime":1636.694,"endTime":1639.934,"body":"where the courage wasn't,"},{"speaker":"David Rice","startTime":1636.694,"endTime":1639.934,"body":"it didn't feel so hard to"},{"speaker":"David Rice","startTime":1639.934,"endTime":1641.394,"body":"find, let's put it that way."},{"speaker":"David Rice","startTime":1641.874,"endTime":1644.164,"body":"I didn't feel like that"},{"speaker":"David Rice","startTime":1641.874,"endTime":1644.164,"body":"much of an active courage."},{"speaker":"David Rice","startTime":1644.164,"endTime":1645.5040000000001,"body":"It just felt like"},{"speaker":"David Rice","startTime":1644.164,"endTime":1645.5040000000001,"body":"part of the culture."},{"speaker":"David Rice","startTime":1645.5040000000001,"endTime":1646.4940000000001,"body":"And that's what we do here."},{"speaker":"David Rice","startTime":1646.4940000000001,"endTime":1647.854,"body":"And that was nice."},{"speaker":"David Rice","startTime":1647.904,"endTime":1648.584,"body":"A nice transition."},{"speaker":"Roi Ben-Yehuda","startTime":1650.049,"endTime":1652.249,"body":"What you say"},{"speaker":"Roi Ben-Yehuda","startTime":1650.049,"endTime":1652.249,"body":"aligns with also the research"},{"speaker":"Roi Ben-Yehuda","startTime":1652.249,"endTime":1654.6490000000001,"body":"on the psychology of courage"},{"speaker":"Roi Ben-Yehuda","startTime":1652.249,"endTime":1654.6490000000001,"body":"and what we see in that"},{"speaker":"Roi Ben-Yehuda","startTime":1654.6490000000001,"endTime":1656.829,"body":"research is that one of the"},{"speaker":"Roi Ben-Yehuda","startTime":1654.6490000000001,"endTime":1656.829,"body":"most dominant strategies that"},{"speaker":"Roi Ben-Yehuda","startTime":1656.829,"endTime":1659.989,"body":"people utilize in order to"},{"speaker":"Roi Ben-Yehuda","startTime":1656.829,"endTime":1659.989,"body":"engender courage is to link"},{"speaker":"Roi Ben-Yehuda","startTime":1659.999,"endTime":1662.279,"body":"up the courage to something"},{"speaker":"Roi Ben-Yehuda","startTime":1659.999,"endTime":1662.279,"body":"bigger than themselves."},{"speaker":"Roi Ben-Yehuda","startTime":1663.319,"endTime":1665.269,"body":"And it sounds like you"},{"speaker":"Roi Ben-Yehuda","startTime":1663.319,"endTime":1665.269,"body":"did that in that instance."},{"speaker":"David Rice","startTime":1665.499,"endTime":1667.999,"body":"Yeah, and I think"},{"speaker":"David Rice","startTime":1665.499,"endTime":1667.999,"body":"it's driving a lot of people's,"},{"speaker":"David Rice","startTime":1668.259,"endTime":1671.3690000000001,"body":"you know, sort of when they"},{"speaker":"David Rice","startTime":1668.259,"endTime":1671.3690000000001,"body":"exhibit courage, driving a lot"},{"speaker":"David Rice","startTime":1671.3690000000001,"endTime":1672.419,"body":"of their behavior right now."},{"speaker":"David Rice","startTime":1673.209,"endTime":1674.8590000000002,"body":"We're in a time where I"},{"speaker":"David Rice","startTime":1673.209,"endTime":1674.8590000000002,"body":"think people are realizing"},{"speaker":"David Rice","startTime":1674.8590000000002,"endTime":1677.089,"body":"there's a lot going on"},{"speaker":"David Rice","startTime":1674.8590000000002,"endTime":1677.089,"body":"that's bigger than life, so."},{"speaker":"Roi Ben-Yehuda","startTime":1677.1490000000001,"endTime":1679.069,"body":"Yeah, so"},{"speaker":"Roi Ben-Yehuda","startTime":1677.1490000000001,"endTime":1679.069,"body":"hopefully we're inspiring"},{"speaker":"Roi Ben-Yehuda","startTime":1679.069,"endTime":1679.989,"body":"some listeners right now."},{"speaker":"David Rice","startTime":1680.249,"endTime":1680.8690000000001,"body":"Absolutely."},{"speaker":"David Rice","startTime":1681.1490000000001,"endTime":1684.1390000000001,"body":"Well, Roi, I really appreciate"},{"speaker":"David Rice","startTime":1681.1490000000001,"endTime":1684.1390000000001,"body":"the, you coming on and this"},{"speaker":"David Rice","startTime":1684.1390000000001,"endTime":1685.209,"body":"is a great conversation."},{"speaker":"David Rice","startTime":1685.219,"endTime":1686.809,"body":"That's a, it was really"},{"speaker":"David Rice","startTime":1685.219,"endTime":1686.809,"body":"interesting stuff."},{"speaker":"Roi Ben-Yehuda","startTime":1687.029,"endTime":1687.449,"body":"Thank you."},{"speaker":"Roi Ben-Yehuda","startTime":1687.749,"endTime":1688.239,"body":"My pleasure."},{"speaker":"David Rice","startTime":1689.499,"endTime":1691.249,"body":"All right"},{"speaker":"David Rice","startTime":1689.499,"endTime":1691.249,"body":"listeners, until next time."},{"speaker":"David Rice","startTime":1691.519,"endTime":1694.759,"body":"We should be getting into"},{"speaker":"David Rice","startTime":1691.519,"endTime":1694.759,"body":"Christmas time now, so"},{"speaker":"David Rice","startTime":1695.069,"endTime":1696.329,"body":"don't totally disengage."},{"speaker":"David Rice","startTime":1696.3690000000001,"endTime":1698.919,"body":"My advice for HR folks"},{"speaker":"David Rice","startTime":1696.3690000000001,"endTime":1698.919,"body":"is use the downtime."},{"speaker":"David Rice","startTime":1699.1090000000002,"endTime":1701.569,"body":"Make the most of your"},{"speaker":"David Rice","startTime":1699.1090000000002,"endTime":1701.569,"body":"downtime as the rest of the"},{"speaker":"David Rice","startTime":1701.569,"endTime":1702.909,"body":"employees start to disengage."},{"speaker":"David Rice","startTime":1702.909,"endTime":1705.6190000000001,"body":"This is your time to connect"},{"speaker":"David Rice","startTime":1702.909,"endTime":1705.6190000000001,"body":"to things that you don't"},{"speaker":"David Rice","startTime":1705.6190000000001,"endTime":1706.669,"body":"normally get to connect to."},{"speaker":"David Rice","startTime":1707.1490000000001,"endTime":1708.659,"body":"Until next time,"},{"speaker":"David Rice","startTime":1707.1490000000001,"endTime":1708.659,"body":"have a good one."}]}