{"version":"1.1.0","chapters":[{"startTime":0.0,"title":"Intro"},{"startTime":618.0,"title":"Communication tactics"},{"startTime":1219.0,"title":"Do the right things, for the right reasons, with the right people"},{"startTime":1798.0,"title":"\"You can be the nicest person, but if you don't know what you're doing bad things happen"}]}