The Data Exchange with Ben Lorica

A series of informal conversations with thought leaders, researchers, practitioners, and writers on a wide range of topics in technology, science, and of course big data, data science, artificial intelligence, and related applications. Anchored by Ben Lorica (@BigData), the Data Exchange also features a roundup of the most important stories from the worlds of data, machine learning and AI. Detailed show notes for each episode can be found on https://thedataexchange.media/ The Data Exchange podcast is a production of Gradient Flow [https://gradientflow.com/].

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The Data Exchange with Ben Lorica

The Hidden Failure Modes of AI Agents

June 25, 2026 • Ben Lorica

0:00 | 51:47

Ben Lorica speaks with Helen Gu, CEO of InsightFinder AI and professor at North Carolina State University, about why reliability is becoming a central challenge for enterprise AI. They discuss AI incident response, monitoring agents in production, domain-specific small language models, causal inference for operational data, and why the “last 1%” of accuracy and reliability is often the hardest part of deploying AI systems.

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Detailed show notes and transcript, can be found on The Data Exchange web site.