The Middle
The Middle is a podcast series exploring the challenges of improving middle management since that is widely acknowledged as having the biggest impact on organisational performance. Each podcast will feature an interview with a prominent executive from a wide range of contexts including public, private and charitable sectors. The host is associate professor Stephen Willson from Birmingham City University Business School.
The Middle
Richard Morgan, LKQ Euro Car Parts
Richard Morgan is the chief operating officer of LKQ Euro Car Parts, a national supplier to independent garages.
He joins Stephen Willson to explore the issues of managing over 250 branches in order to be able to deliver the most common parts within 20 minute time slots.
He discusses the role of central and regional management in stock control and developing local community engagement and expertise in the face of a changing market.