In this two-part episode, Nick Richardson catches up with Kate Fazio, Head of Innovation and Engagement at Justice Connect to discuss how those seeking legal help in a digital world find it. Kate shares stories about some of the digital solutions she has been involved in that led her to being recognised as Telstra’s 2020 Businesswoman of the Year in the Purpose and Social Enterprise category in Victoria. In Part One of our podcast, Kate talks about how digital innovation came about at Justice Connect.