Alex and Amy talk with Pokey Harris, Executive Director of the North Carolina 911 Board about North Carolina's next generation 911 project which won a NASCIO award in 2021. We hear all about why the change was needed, how it works, funding, lessons learned, and the power of a good group selfie!
Project: https://it.nc.gov/about/boards-commissions/nc-911-board/next-generation-911
NASCIO Award Submission: https://www.nascio.org/wp-content/uploads/2021/08/NG911-NASCIO-Nomination-2021-enterprise-IT-management.pdf